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31
US
No TV sound is output from the
Sound Bar.
Check the type and connection of the
HDMI cable or optical digital cable
that is connected to the Sound Bar
and the TV (refer to the supplied
Startup Guide).
Disconnect the cables that are
connected between the TV and the
Sound Bar, then connect them firmly
again. Disconnect the AC power cords
of the TV and the Sound Bar from the
AC outlets (mains), then connect
them again.
When the Sound Bar and TV are
connected with an HDMI cable only,
check the following.
– The HDMI jack of the connected TV
is labeled with “ARC.”
– The Control for HDMI function of the
TV is set to on.
– On the Sound Bar, the Control for
HDMI function is set to on (page 27).
If your TV is not compatible with ARC,
connect the optical digital cable
(supplied) (refer to the supplied
Startup Guide). If the TV is not
compatible with ARC, TV sound will
not be output from the Sound Bar
even if the Sound Bar is connected to
the TV’s HDMI IN jack.
Select the TV input by pressing TV
(page 20).
Increase the volume on the TV or
cancel muting.
Depending on the order in which you
connect the TV and the Sound Bar,
the Sound Bar may be muted. If this
happens, turn on the TV first, then the
Sound Bar.
Set the speakers setting of the TV
(BRAVIA) to Audio System. Refer to
the operating instructions of your TV
regarding how to set the TV.
Check the sound output of the TV.
Refer to the operating instructions of
the TV for the TV settings.
The Sound Bar supports the Dolby
Digital and PCM audio formats
(page 37). When you playback an
unsupported format, set the digital
audio out setting of the TV (BRAVIA)
to “PCM.” For details, refer to the
operating instructions of your TV.
The sound is output from both the
Sound Bar and the TV.
Change the audio output setting of
the TV so that the TV sound is output
from the external speaker.
Set the TV volume to minimum.
The output sound of the Sound Bar
is not the same level as that of the
TV even though the values of the
volume level on the Sound Bar and
TV are set to the same value.
If the Control for HDMI function is set
to on, the value of the volume level
on the Sound Bar may appear on your
TV as the TV volume. The output
sound levels of the Sound Bar and TV
differ even though the values of the
volume level on the Sound Bar and TV
are set to the same value. The output
sound levels of the Sound Bar and TV
differ depending on the sound
processing characteristics of each,
and it is not a malfunction.
The sound is interrupted while
watching a TV program or content
on a Blu-ray Disc, etc.
Check the sound mode setting
(page 21). If the sound mode is set to
AUTO SOUND, the sound may be
interrupted when the sound mode is
changed automatically according to
the information of the program that is
being played. If you do not want to
change the sound mode
automatically, set the sound mode to
a setting other than AUTO SOUND.
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