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Before you call for service… GEAppliances.com
Problem Possible Causes What To Do
Water on floor in back Loose water hose connection to • Tighten connection.
of dryer valve
Hose missing rubber washer at • Install rubber washer provided with hose.
connection with valve
No numbers displayed Dryer is continuously • This is normal. When the dryer senses a low level of
during cycle, only lights monitoring the amount of moisture in the load, the dryer will display the dry time
moisture in the clothes remaining.
Time Remaining The estimated time may change • This is normal.
jumped to a when a smaller load than usual
lower number is drying
Dryer is running but The Extended Tumble • This is normal. During Extended Tumble option, the
00 is displayed in option was chosen time remaining is not displayed. The extended tumbling
Time Remaining option lasts approximately 60 minutes.
Clothes are still wet The door was opened mid-cycle. • A dry cycle must be re-selected each time a new load
and dryer shuts off The load was then removed from is put in.
after a short time the dryer and a new load put in
without selecting a new cycle
Small load • When drying 3 items or less, choose Speed Dry or Timed Dry.
Load was already dry except • Choose Speed Dry or Timed Dry to dry damp collars
for collars and waistbands and waistbands. In the future, when drying a load with
collars and waistbands, choose More Dry.
Dryer is not level • Move dryer to an even floor space or adjust leveling legs
as necessary until even.
Dryer turns off Very small load (such as one item) • Use the Timed Dry cycle option, select the desired dry time.
is not activating the dry sensor
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