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Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit GEAppliances.com. You may not need to call for service.
Before you call for service…
Problem Possible Causes What To Do
Dryer doesn’t start Dryer is unplugged • Make sure the dryer plug is pushed completely into the outlet.
House Fuse is blown/circuit • Check the house fuse/circuit breaker box and replace fuse or
breaker is tripped r
eset breaker. NOTE: Most electric dryers use two fuses/breakers.
Dryer fuse blown • The single (Gas) or one of the two (Electric) fuses in the rear of
the backsplash blew because the house circuit protection didn’t
work. Have a qualified technician check for power at outlet.
Dryer doesn’t heat House Fuse is blown/circuit • Check the house fuse/circuit breaker box and replace
breaker is tripped; the dryer both fuses or reset both breakers. Your dryer may tumble
may tumble but not heat if only one fuse is blown or one breaker is tripped.
Gas service is off • Make sure gas shutoff at dryer and main shutoff are fully open.
Dryer shakes or Some shaking/noise is normal. • Move dryer to an even floor space, or adjust leveling legs
makes noise Dryer may be sitting unevenly as necessary until even.
Greasy spots on clothes Improper use of fabric softener • Follow directions on fabric softener package.
Drying dirty items • Use your dryer to dry only clean items. Dirty items can
with clean ones stain clean items and the dryer.
Clothes were not • Sometimes stains which cannot be seen when the clothes
completely clean are wet appear after drying. Use proper washing procedures
before drying.
Lint on clothes Lint filter is full • Clean lint screen before each load.
Improper sorting • Sort lint producers (like chenille) from lint collectors
(like corduroy).
Static electricity can attract lint • See suggestions in this section under Static occurs.
Overloading • Separate large loads into smaller ones.
Paper, tissue, etc., left in pockets • Empty all pockets before laundering clothes.
Static occurs No fabric softener was used • Try a fabric softener.
• Bounce
®
Fabric Conditioner Dryer Sheets have been
approved for use in all GE Dryers when used in accordance
with the manufacturer’s instructions.
Over-drying • Try a fabric softener.
• Adjust setting to Less Dry or Damp.
Synthetics, permanent press • Try a fabric softener.
and blends can cause static
Inconsistent Type of heat • Automatic drying times will vary according to the type of heat
drying times used (electric, natural or LP gas), size of load, types of fabrics,
wetness of clothes and condition of exhaust ducts.
The Dry dryness level Load consists of a mixture • When combining heavy and light fabrics in a load,
was chosen but load is of heavy and light fabrics choose More Dry if you are using a sensor cycle.
still damp
Exhaust system is blocked • Inspect and clean exhaust system.
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