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AFTERSALES SERVICE
Before calling the After-Sales Service, make sure you can give the following information:
- type of fault or problem;
- exact model (written on the label axed to the instruction/warranty);
- service number that follows the word SERVICE on the rating plate under the hob and
on the label axed to instruction/warranty;
- your complete address and phone number.
If any repairs are required, please contact an authorised After-Sales Service, as indicated in the warranty.
TROUBLESHOOTING GUIDE
If the hob will not operate correctly, before calling the After-Sales Service, refer to the Troubleshooting Guide to determine
the problem.
1. The burner fails to ignite or the ame is not even
Check that:
The gas or electrical supplies are not shut o and especially that the gas supply tap is open.
The gas cylinder (liquid gas) is not empty.
The burner openings are not clogged.
The plug end is not dirty.
All the burner parts have been positioned correctly.
There are no draughts near the hob.
2. The burner does not stay lit
Check that:
When lighting the burner, the knob has been pressed for enough time to activate the protection device.
The burner openings are not clogged near the thermocouple.
The end of the safety device is not dirty.
The minimum gas setting is correct (see relevant paragraph).
3. The containers are not stable
Check that:
The bottom of the container is perfectly at
The container is centered on the burner.
The grids have not been exchanged or positioned incorrectly.
If after the above checks the fault still occurs, get in touch with the nearest After Sales Service.
CLEANING THE HOB SURFACE
Disconnect power before servicing.
All the enamelled and glass parts should be cleaned with warm water and neutral solution.
Stainless steel surfaces may be stained by calcareous water or aggressive detergents if left in contact for too long. Any
food spills (water, sauce, coee, etc.) should be wiped away before they dry.
Clean with warm water and neutral detergent, and then dry with a soft cloth or chamois. Remove baked-on dirt with
specic cleaners for stainless steel surfaces.
NOTE: clean stainless steel only with soft cloth or sponge.
Do not use abrasive or corrosive products, chlorine-based cleaners or pan scourers.
Do not use steam cleaning appliances.
Do not use ammable products.
Do not leave acid or alkaline substances, such as vinegar, mustard, salt, sugar or lemon juice on the hob.
Small scratches on black burners may be present after use, cleaning or as a consequence of the product transportation
and may be due to friction with burner caps. These scratches do not impact product quality or performance. We
recommend to handle and place burner caps without twisting them in order to minimize potential scratches.
Clean black burners following recommendations indicated in CLEANING THE HOB PARTS section.
If you have a IXELIUM hob, observe the following cleaning recommendations:
Use a soft cloth (microbre is best) dampened with water or with everyday glass cleaning detergent.
Do not use paper kitchen towel, which can leave traces of streaks on the hob.
WARNING
CLEANING THE HOB PARTS
Grids, burner caps and burners can be removed to be cleaned.
Handle black burners carefully. Do not use abrasive sponge neither corrosive detergents when cleaning black burners.
Clean them by hand with warm water and non-abrasive detergent, removing any food residues and checking that none
of the burner openings is clogged.
Rinse and dry
After cleaning black burners, changes in appearance can be noticed in the uncoated bottom surface of the burners or
either, after several cleaning cycles, on the black coated surface. These esthetical changing though do not impact product
quality neither its performances.
Ret burners and burner caps correctly in the respective housings.
When replacing the grids, make sure that the panstand area is aligned with the burner.
Models equipped with electrical ignition plugs and safety device require thorough cleaning of the plug end in order to
ensure correct operation. Check these items frequently, and if necessary, clean them with a damp cloth. Any baked-on
food should be removed with a toothpick or needle.
NOTE: to avoid damaging the electric ignition device, do not use it when the burners are not in their housing.
ECO DESIGN DECLARATION
This appliance meets the eco design requirements of european regulation N. 66/2014, in conformity to the european
standard EN 30-2-1.
SAFEGUARDING THE ENVIRONMENT
Disposal of packing material
The packing material is 100% recyclable and is marked with the recycle symbol (
). The various parts of the packing must
therefore be disposed of responsibly and in full compliance with local authority regulations governing waste disposal.
Scrapping the product
- This appliance is marked in compliance with European Directive 2012/19/EU, Waste Electrical and Electronic Equipment (WEEE).
- By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the
environment and human health, which could otherwise be caused by inappropriate waste handling of this product.
- The symbol
on the product or on the accompanying documentation indicates that it should not be treated as domestic
waste but must be taken to an appropriate collection centre for the recycling of electrical and electronic equipment.
PRODUCT DESCRIPTION
16 54
32
789 10 11
1. Removable panstand grids
2. Semi-rapid burner FC
3. Auxiliary burner
4. Semi-rapid burner BC
5. Rapid burner
6. 2 ring burner
7. Auxiliary burner control knob
8. Rapid burner control knob
9. 2 ring burner control knob
10. Semi-rapid burner FC control knob
11. Semi-rapid burner BC control knob
Symbols
Tap closed
Maximum ame
Minimum ame
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