JDTSS243GX User Manual

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W11092957C

05/17

IF YOU NEED SERVICE:

1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service.

Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit producthelp.jennair.com.

2. All warranty service is provided exclusively by our authorized JennAir Service Providers. In the U.S. and Canada, direct all requests

for warranty service to:

JennAir Customer eXperience Center

1-800-JENNAIR (1-800-536-6247).

If outside the 50 United States or Canada, contact your authorized JennAir dealer to determine whether another warranty applies.

JENNAIR

DISHWASHER

LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED

TO OBTAIN WARRANTY SERVICE.

Please have the following information available when you call the

Customer eXperience Center:

■ Name, address, and telephone number

■ Model number and serial number

■ A clear, detailed description of the problem

■ Proof of purchase, including dealer or retailer name and address

LIFETIME LIMITED WARRANTY

WHAT IS COVERED WHAT IS NOT COVERED

TWO YEAR LIMITED WARRANTY (PARTS & LABOR)

For two years from the date of purchase, when this major appliance is installed,

operated, and maintained according to instructions attached to or furnished

with the product, JennAir brand of Whirlpool Corporation or Whirlpool Canada

LP (hereafter “JennAir”) will pay for factory speciﬁed replacement parts and

repair labor to correct defects in materials or workmanship that existed when

this major appliance was purchased or, at its sole discretion, replace the

product. In the event of product replacement, your appliance will be warranted

for the remaining term of the original unit’s warranty period.

THIRD THROUGH FIFTH YEAR LIMITED WARRANTY (CERTAIN

COMPONENT PARTS ONLY - LABOR NOT INCLUDED)

In the third through ﬁfth years from the date of original purchase, when this

major appliance is installed, operated and maintained according to the

instructions attached to or furnished with the product, JennAir brand will pay

for factory speciﬁed replacement parts for the following components to correct

non-cosmetic defects in materials or workmanship in these parts that prevent

function of this major appliance and that existed when this major appliance was

purchased. This is a limited 5-year warranty on the below named parts only and

does not include repair labor.

■ Dish racks ■ Electronic controls

■ Drain motor ■ Heating Element

■ All parts of the wash system

LIFETIME LIMITED WARRANTY (STAINLESS STEEL TUB

AND INNER DOOR LINER ONLY)

For the lifetime of the product from the date of original purchase, when this

major appliance is installed, operated, and maintained according to instructions

attached to or furnished with the product, JennAir will pay for factory speciﬁed

replacement parts and repair labor for the following components to correct

non-cosmetic defects in materials or workmanship that existed when this major

appliance was purchased:

■ Stainless steel tub ■ Inner door liner

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY

SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be

provided by a JennAir designated service company. This limited warranty is

valid only in the United States or Canada and applies only when the major

appliance is used in the country in which it was purchased. This limited

warranty is effective from the date of original consumer purchase. Proof of

original purchase date is required to obtain service under this limited warranty.

1. Commercial, non-residential, multiple-family use, or use inconsistent

with published user, operator, or installation instructions.

2. In-home instruction on how to use your product.

3. Service to correct improper product maintenance or installation,

installation not in accordance with electrical or plumbing codes, or

correction of household electrical or plumbing (e.g., house wiring,

fuses, or water inlet hoses).

4. Consumable parts (e.g., light bulbs, batteries, air or water ﬁlters,

preservation solutions).

5. Defects or damage caused by the use of non-genuine JennAir parts

or accessories.

6. Damage from accident, misuse, abuse, ﬁre, ﬂoods, acts of God, or

use with products not approved by JennAir.

7. Repairs to parts or systems to correct product damage or defects

caused by unauthorized service, alteration, or modiﬁcation of the

appliance.

8. Cosmetic damage including scratches, dents, chips, and other

damage to the appliance ﬁnishes, unless such damage results from

defects in materials and workmanship and is reported to JennAir

within 30 days.

9. Discoloration, rust, or oxidation of surfaces resulting from caustic

or corrosive environments including, but not limited to, high salt

concentrations, high moisture or humidity, or exposure to chemicals.

10. Pickup or delivery. This product is intended for in-home repair.

11. Travel or transportation expenses for service in remote locations where

an authorized JennAir servicer is not available.

12. Removal or reinstallation of inaccessible appliances or built-in ﬁxtures

(e.g., trim, decorative panels, ﬂooring, cabinetry, islands, countertops,

drywall) that interfere with servicing, removal, or replacement of

the product.

13. Service or parts for appliances with original model/serial numbers

removed, altered, or not easily determined.

The cost of repair or replacement under these excluded

circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR

PURPOSE, ARE LIMITED TO FIVE YEARS OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the

duration of implied warranties of merchantability or ﬁtness, so this limitation may not apply to you. This warranty gives you speciﬁc legal rights, and you also

may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

JennAir makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in

this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask JennAir or

your retailer about buying an extended warranty.

LIMITATION OF REMEDIES: EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. JENNAIR SHALL

NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or

consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you speciﬁc legal rights, and you also may have other

rights that vary from state to state or province to province.

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User Manual - Page 8