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User Manual
- User Manual - (English, French)
- Specification - (English)
OWNER'S MANUAL DRYER
PRODUCT OVERVIEW
Parts
Accessories
Included Accessories
Optional Accessories
NOTE
- For your safety and extended product life, use only authorized components. The manufacturer is not responsible for product malfunction or accidents caused by the use of unauthorized components or parts.
- The images in this manual may be different from the actual components and accessories which are subject to change by the manufacturer without prior notice for product improvement purposes.
INSTALLATION
Installation Overview
Please read the following installation instructions first after purchasing this product or transporting it to another location.
Product Specifications
The appearance and specifications listed in this manual may vary due to constant product improvements
OPERATION
WARNING
To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance.
Using the Dryer
- Clean the Lint Filter
If the lint filter has not already been cleaned, lift out the filter and remove the lint from the last load. This will help ensure the fastest and most efficient drying performance. Make sure to reinstall the filter, pressing down until it clicks firmly into place. - Load the Dryer
Load the dryer with the wet laundry from the washer. If the load is extra large, you may need to divide it into smaller loads for proper performance and fabric care. - Turn on the Dryer
Press the Power button to turn on the dryer. The cycle LEDs will illuminate and a chime will sound. - Select a Cycle
Turn the cycle selector knob in either direction until the LED for the desired cycle is on. The preset temperature, dry level, and option settings for that cycle will be shown. Default settings for the selected cycle can now be changed if desired. Refer to the Cycle Setting and Options page for details.
NOTE- Not all options or modifiers are available on all cycles. Refer to the Cycle Guide page for default settings and available options. A different chime will sound and the LED will not come on if the selection is not available.
- Begin Cycle
Press the Start/Pause button to begin the cycle. The cycle can be paused at any time either by opening the door or by pressing the Start/Pause button. If the cycle is not restarted within 14 minutes of being paused, the dryer will shut off and the settings will be lost. - End of Cycle
When the cycle is finished, the chime will sound. Immediately remove your clothing from the dryer to reduce wrinkling. If Wrinkle Care is selected, the dryer will tumble briefly every few minutes to help prevent wrinkles from setting in the clothes.
Check the Lint Filter Before Every Load
Always make sure the lint filter is clean before starting a new load; a clogged lint filter will increase drying time. To clean, pull the lint filter straight up and roll any lint off the filter with your fingers. Push the lint filter firmly back into place. See Regular Cleaning for more information.
Always ensure the lint filter is properly installed before running the dryer. Running the dryer with a loose or missing lint filter will damage the dryer and articles in the dryer.
Sorting Laundry
Fabric Care Labels
Many articles of clothing include a fabric care label.Using the chart below, adjust the cycle and option selections to care for your clothing according to the manufacturer’s recommendations.
Grouping Similar Items
For best results, sort clothes into loads that can be dried with the same drying cycle. Different fabrics have different care requirements, and some fabrics will dry more quickly than others.
Loading the Dryer
WARNING
To reduce the risk of fire, explosion, electric shock, injury to persons, and death when using this appliance, follow basic precautions, including the following:
- Check all pockets to make sure that they are empty. Items such as clips, pens, coins, and keys can damage both the dryer and your clothes. Flammable objects such as lighters or matches could ignite, causing a fire.
- Never dry clothes that have been exposed to oil, gasoline, or other flammable substances. Washing clothes will not completely remove oil residues.
NOTE
Loading Tips
- Combine large and small items in the same load.
- Damp clothes will expand as they dry. Do not overload the dryer; clothes require room to tumble and dry properly.
- Use mesh laundry bags to separate clothes with zippers, hooks, straps, and drawstrings to prevent them from catching on or tanglingwith other clothes or damaging the lint filter.
Control Panel
Non-Steam Models (DLE3600*, DLG3601*)
Steam Models (DLEX4000*, DLGX4001*)
Steam Models (DLEX4200*, DLGX4201*, DLEX4500*, DLGX4501*)
NOTE
- Model numbers can be found on the cabinet inside the door
- Power Button
Press the button to turn the dryer ON. Press again to turn the dryer OFF.
NOTE- Pressing the Power button during a cycle will cancel that cycle and any load settings will be lost.
- Cycle Selector Knob
Turn this knob to select the desired cycle. Once the desired cycle has been selected, the standard presets will be shown in the display. On Manual Dry cycles, these settings can be adjusted using the cycle modifier buttons anytime before starting the cycle. - Start/Pause Button
Press this button to start the selected cycle. If the dryer is running, use this button to pause the cycle without losing the current settings.
NOTE- If you do not press the Start/Pause button to resume a cycle within 14 minutes, the dryer turns off automatically and all cycle settings are lost.
- Cycle Modifier Buttons
Use these buttons to select the desired cycle settings for the selected cycle. The current settings are shown in the display. Press the button for that option to view and select other settings. - More Time/Less Time Buttons
Use these buttons with the Time Dry and other Manual Dry cycles to adjust the drying time. Press the More Time button to increase the selected manual cycle time by 5 minutes; press the Less Time button to decrease the cycle time by 5 minutes. - Time and Status Display
The display shows the settings, estimated time remaining, options, and status messages for the dryer. - Cycle Option Buttons
Press each of these buttons to select additional cycle options. Press and hold any button marked with an asterisk for 3 seconds to activate a special function. - Steam Functions
LG’s steam technology allows you to inject fabrics with a swirling jet of steam to refresh clothes, reduce static, and make ironing easier. Simply select the Steam Fresh™ or Steam Sanitary™ cycle or add a Steam option to selected cycles.
AI Sensor Dry Indicator
AI Sensor Dry optimizes drying times and temperatures by detecting laundry’s characteristics.
This indicator lights up when:
the Normal cycle is selected or operated with Normal dry level, except for when Energy Saver option is on.
Control Lock Indicator
When Control Lock is set, the Control Lock indicator appears and all buttons are disabled except the POWER button. This prevents children from changing settings while the dryer is operating.
WI-FI Indicator
When the appliance is connected to the Internet through a home Wi-Fi network, this indicator appears.
Remote Start Indicator
This indicator lights up when the Remote Start feature is activated.
Estimated Time Remaining
This display shows the estimated time remaining for Sensor Dry cycles or the actual time remaining for Time Dry or Manual Dry cycles.
NOTE
The cycle time on Sensor Dry cycles may fluctuate as the dryer recalculates drying time for optimal results.
Cycle Completion Indicator
This portion of the display shows which stage of the drying cycle is currently underway (Dry or
Cool).
Clean Filter Reminder
The display will show Clean Filter when the dryer is turned on as a reminder to clean the filter. It turns off when the START/PAUSE button is pressed.
Flow Sense Duct Blockage Sensing System Indicator
The Flow Sense™ duct blockage sensing system detects and alerts you to blockages in the ductwork that reduce exhaust flow from the dryer. Maintaining a clean exhaust system improves operating efficiency and helps minimize service calls, saving you money.
Cycle Guide
Sensor Dry Cycles
Sensor Dry cycles utilize LG’s unique dual sensor system to detect and compare the moisture level in clothes and in the air and adjust the drying time as needed to ensure superior results. The dryer automatically sets the dryness level and temperature at the recommended setting for each cycle. The estimated time remaining will be shown in the display.
NOTE
- To protect your garments not every dryness level, temperature, or option is available with every cycle. See the Cycle Guide for details.
Manual Dry Cycles
Use Manual Dry cycles to select a specific amount of drying time and a drying temperature. When a Manual Dry cycle is selected, the Estimated Time Remaining display shows the actual time remaining in your cycle. You can change the actual time in the cycle by pressing the More Time or Less Time buttons.
NOTE
- The Energy Saver option is turned on by default in the Normal Cycle. Turn off the Energy Saver option for a faster Normal cycle which begins with heated drying. To turn the Energy Saver default off, press the Energy Saver button. ON or OFF appears in the display.
Non-Steam Models (DLE3600*, DLG3601*)
Steam Models (DLEX4000*, DLGX4001*)
Steam Models (DLEX4200*, DLGX4201*, DLEX4500*, DLGX4501*)
Cycle Modifier Buttons
Sensor Dry cycles have preset settings that are selected automatically. Manual Dry cycles have default settings, but you may also customize the settings using the cycle modifier buttons. Press the button for that option to view and select other settings.
Dry Level
Use this button to select the level of dryness for the cycle. Press the Dry Level button repeatedly to scroll through available settings.
- This option is only available with Sensor Dry cycles.
- The dryer will automatically adjust the cycle time. Selecting dry levels above Normal will increase the cycle time. Selecting dry levels below Normal will decrease the cycle time.
- Use the dry level between Normal and Damp or the Damp dry level for items that you wish to iron.
Temp.
Use this button to adjust the temperature setting. This allows precise care of fabrics and garments. Press the Temp. button repeatedly to scroll through available settings.
Time Dry
Use this button to manually select the drying time, from 20 to 60 minutes, in 10-minute increments. Use this for small loads or to remove wrinkles. Use the More Time/Less Time buttons to add or reduce the drying time in 5-minute increments.
Signal
The appliance plays a melody when the drying cycle is finished. the buttons make a sound each time a button is pressed. Use this button to turn the melody and button tones on or off.
(DLEX4200*, DLGX4201*, DLEX4000*, DLGX4001*, DLEX4500*, DLGX4501*)
- To turn on/off, press the Signal button.
- When this function is turned on, the On/Off LED on the display lights up.
(DLE3600*, DLG3601*)
- To turn on/off, press and hold the Wrinkle Care button for 3 seconds.
Option Buttons
The dryer features several additional cycle options to customize cycles to meet individual needs. Certain option buttons also feature a special function that can be activated by pressing and holding that option button for 3 seconds.
Adding Cycle Options to a Cycle
- Turn on the dryer and turn the cycle selector knob to select the desired cycle.
- Use the cycle modifier buttons to adjust the settings for that cycle.
- Press the cycle option button(s) to add the desired options. A confirmation message is shown in the display.
- Press the Start/Pause button to start the cycle. The dryer starts automatically.
Wrinkle Care
Selecting this option will tumble the load periodically for up to 3 hours after the selected cycle, or until the door is opened. This is helpful in preventing wrinkles when you are unable to remove items from the dryer immediately.
Damp Dry Signal
When this option is selected, the dryer signals when the load is approximately 80% dry. This allows you to remove faster-drying lightweight items or items that you would like to iron or hang while they are still slightly damp.
(DLEX4200*, DLGX4201*, DLEX4000*, DLGX4001*, DLEX4500*, DLGX4501*)
- To turn on/off, press the Damp Dry Signal button.
(DLE3600*, DLG3601*)
- To turn on/off, press and hold the Dry Level button for 3 seconds.
Energy Saver
This option helps to reduce the energy consumption of the Normal Cycle, depending on the load size. When the Energy Saver option is selected, the cycle begins with an air dry section and the drying time is increased
Special Functions
Some cycle option buttons also activate secondary functions. These special functions are marked with an asterisk (*). Press and hold the option button marked with the special function to activate it.
Control Lock
Use this option to prevent unwanted use of the dryer or to keep cycle settings from being changed while the dryer is operating.
Activating the Control Lock Function
Press and hold the below button(s) for 3 seconds.
- Damp Dry Signal ( DLEX4200*, DLGX4201*, DLEX4000*, DLGX4001*, DLEX4500*, DLGX4501*)
- Time Dry and Energy Saver (DLE3600*,DLG3601*)
When the controls are locked, and the remaining time are alternately shown on the display during the dry cycle. All controls will be disabled except the Power button.
Deactivating the Control Lock Function
Press and hold the below button(s) for 3 seconds.
- Damp Dry Signal (DLEX4200*, DLGX4201*, DLEX4000*, DLGX4001*, DLEX4500*, DLGX4501*)
- Time Dry and Energy Saver (DLE3600*,DLG3601*)
Once set, Control Lock remains active until it is manually deactivated. Control Lock must be turned off to run another cycle.
Drum Light (DLEX4200*, DLGX4201*, DLEX4000*, DLGX4001*, DLEX4500*, DLGX4501*)
The drum is equipped with a blue LED that illuminates when the dryer is turned on. This light automatically turns off when the door is closed and the cycle starts. To turn on the light during a cycle, press and hold the Wrinkle Care button for three seconds. The drum light will illuminate and then turn off automatically after four minutes.
Steam Functions (Steam Models)
LG’s new steam technology injects fabrics with a swirling jet of hot steam to refresh clothes, reduce static, and make ironing easier.
Simply select the Steam Fresh™ or Steam
Sanitary™ cycle, or add a steam option to selected cycles.
WARNING
To reduce the risk of serious injury, death, explosion, or fire, follow basic safety precautions, including the following:
- Do not open the dryer door during steam cycles.
- Do not touch the steam nozzle in the drum during or after the steam cycle.
The Steam Sanitary™ Cycle
The Steam Sanitary™ cycle is ideal for sanitizing non-washable items quickly and easily using the power of steam.
Use this cycle for cotton and polyester material. Do NOT use for urethane foam, down feathers or delicate items).
The Steam Fresh™ Cycle
Steam Fresh™ uses the power of steam to quickly reduce wrinkles and odors in fabrics. It brings new life to wrinkled clothes that have been stored for an extended time and makes heavily wrinkled clothes easier to iron. Steam Fresh™ can also be used to help reduce odors in fabrics.
NOTE
- The cycle time depends on the load (number of items). Press the More Time or Less Time button to change the display to reflect the number of items in the load. The display will show 1, 3, 5, or . 3 means 3 or fewer items, 5 is for 4 or 5 items, and indicates a large load such as a comforter.
Using the Steam Fresh™ Cycle
- Turn on the dryer and turn the cycle selector knob to select the Steam Fresh™ cycle.
- To add an option, select Wrinkle Care.
- The display shows the load size (number of items). Change the steam time by pressing the More Time or Less Time buttons to fit the size of the load.
- Press Start/Pause to start the cycle.
The Steam Options
The Reduce Static option injects steam late in the drying cycle to reduce the static electricity caused by dry fabrics rubbing together.
NOTE
- When Sensor Dry is selected with the Reduce Static option, the dry levels below Normal cannot be selected.
- The Reduce Static option can also be selected during Time Dry cycles.
- After the Steam option is selected in Time Dry, the More Time or Less Time buttons will change the steam time ONLY.
- Press the More Time or Less Time button to adjust the cycle time depending on the size of the load (7, 9, 14, 16 or 18 items).
Adding Steam to a Standard Cycle
- Turn on the dryer and turn the cycle selector knob to select the desired cycle.
- Use the cycle setting buttons to adjust the settings for that cycle.
- Press Turbo Steam to add steam. If desired, select the Reduce Static or Wrinkle Care options. Then adjust for the load size using the More Time or Less Time buttons.
- Press Start/Pause to start the cycle.
NOTE
- Steam may not be clearly visible during the steam cycles. This is normal.
- Do not use Steam Fresh™ with items such as wool, wool blankets, leather jackets, silk, wet clothes, lingerie, foam products, or electric blankets.
- For best results, load articles of similar size and fabric type. Do not overload.
- When the filter/duct is clogged, the steam option may not have optimal results.
- When the steam function is operating, the drum will stop to allow steam to stay in the drum.
Steam Cycle Guide
* Shirt: 70% cotton, 30% poly blend. Except especially delicate fabrics
SMART FUNCTIONS
LG ThinQ Application
The LG ThinQ application allows you to communicate with the appliance using a smartphone.
Before Using LG ThinQ
- Use a smartphone to check the strength of the wireless router (Wi-Fi network) near the appliance.
- If the distance between the appliance and the wireless router is too far, the signal strength becomes weak. It may take a long time to register or installation may fail.
- Turn off the Mobile data or Cellular Data on your smartphone.
- Connect your smartphone to the wireless router.
NOTE
- To verify the Wi-Fi connection, check that Wi-Fi icon on the control panel is lit.
- The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.
- LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.
- The surrounding wireless environment can make the wireless network service run slowly.
- If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.
- The network connection may not work properly depending on the Internet service provider.
- The Wi-Fi connection may not connect or may be interrupted because of the home network environment.
- If the appliance cannot be registered due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again.
- If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.
- The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
- Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.
- If the security protocol of the router is set to WEP, network setup may fail. Change the security protocol (WPA2 is recommended), and register the product again.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the application.
LG ThinQ Application Features
Dryer Cycle
Download new and specialized cycles that are not included in the standard cycles on the appliance. Appliances that have been successfully connected can download a variety of specialty cycles specific to the appliance.
Only one cycle can be stored on the appliance at a time.
Once cycle download is completed in the appliance, the appliance keeps the downloaded cycle until a new cycle is downloaded.
Venting Tips
Provides venting tips.
Smart Diagnosis™
This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.
Energy Monitoring
The dryer energy usage is affected by the cycles and options, so you may see some changes in energy usage from one cycle to another.
Push Alerts
When the cycle is complete or the appliance has problems, you have the option of receiving push notifications on a smart phone.
Settings
Set the product nickname and delete product.
NOTE
- To verify the Wi-Fi connection, check that the Wi-Fi f icon on the control panel is lit.
- LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.
- The machine supports 2.4 GHz Wi-Fi networks only.
- If the appliance is having trouble connecting to the
- Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.
- The Wi-Fi connection may not connect or may be interrupted because of the home network environment.
- The network connection may not work properly depending on the internet service provider.
- The surrounding wireless environment can make the wireless network service run slowly.
- This information is current at the time of publication. The application is subject to change for product improvement purposes without notice to users.
Using Remote Start
Use a smart phone to control the appliance remotely or check to see how much time is left in the cycle.
- Press the Power button.
- Load the laundry.
- Press and hold the Remote Start button for 3 seconds to enable the Remote Start function.
- Start a cycle from the LG ThinQ application on your smart phone.
NOTE
- Once the Remote Start mode is enabled, you can start a cycle from the LG ThinQ smartphone application. If the cycle is not started, the machine will wait to start the cycle until it is turned off remotely from the application or the Remote Start mode is disabled.
- If the door is opened, Remote Start is disabled.
Disabling Remote Start
- When Remote Start is activated, press and hold the Remote Start button for 3 seconds.
Wireless LAN Module Specifications
Model | LCW-004 |
Frequency Range | 2412 to 2462 MHz |
Output Power (Max) | < 30 dBm |
FCC Notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
- this device may not cause harmful interference and
- this device must accept any interference received, including interference that may cause undesired operation of the device.
Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance.
Industry Canada Statement (For transmitter module contained in this product)
This device contains licence-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and Economic Development Canada’s licenceexempt RSS(s). Operation is subject to the following two conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
IC Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm inches) between the antenna and your body.
NOTE
- THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to [email protected]. This offer is valid for three years from the date on which you purchased the product.
Smart Diagnosis™ Function
This feature is only available on models with the or logo.
Use this feature to help you diagnose and solve problems with your appliance.
NOTE
- For reasons not attributable to LGE’s negligence, the service may not operate due to external factors such as, but not limited to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app unavailability.
- The feature may be subject to change without prior notice and may have a different form depending on where you are located.
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application.
- Launch the LG ThinQ application and select the Smart Diagnosis™ feature in the menu. Follow the instructions provided in the LG ThinQ application.
Using Audible Diagnosis to Diagnose Issues
Follow the instructions below to use the audible diagnosis method.
- Launch the LG ThinQ application and select the Smart Diagnosis™ feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
- Press the Power button to turn on the appliance.
- Do not press any other buttons.
- Hold the mouthpiece of your phone in front of the or logo.
- Press and hold the Temp. button for 3 seconds or longer while continuing to hold your phone near the logo.
- Keep the phone in place untill the tone transmission has finished. The display will count down the time. Once the countdown is over and the tones have stopped, the diagnosis will be displayed in the application.
NOTE
- For best results, do not move the phone while the tones are being transmitted.
MAINTENANCE
Regular Cleaning
WARNING
To reduce the risk of fire, electric shock, injury to persons, or death when using this appliance, follow basic precautions, including the following:
- Unplug the dryer before cleaning.
- Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the finish.
Cleaning the Exterior
Proper care of your dryer can extend its life. The outside of the machine can be cleaned with warm water and a mild, nonabrasive household detergent. Immediately wipe off any spills with a soft, damp cloth.
NOTE
- Do not use methylated spirits, solvents, or similar products.
- Never use steel wool or abrasive cleansers; they can damage the surface.
Cleaning the Interior
Wipe around the door opening and seal with a soft, damp cloth to prevent lint and dust buildup that could damage the door seal.
Clean the window with a soft cloth dampened with warm water and a mild, nonabrasive household detergent, then wipe dry.
The stainless steel drum can be cleaned with a conventional stainless steel cleaner, used according to the manufacturer’s specifications. Never use steel wool or abrasive cleansers; they may scratch or damage the surface.
Cleaning Around and Under the Dryer
Vacuum lint and dust from around the dryer and underneath it regularly. Vent ductwork should be checked for lint buildup and cleaned at least once per year. If any noticeable reduction in airflow or drying performance occurs, immediately check ductwork for obstructions and blockages.
Maintaining Ductwork
Vent ductwork should be checked for lint buildup once per month and cleaned at least once per year. If any noticeable reduction in airflow or drying performance occurs, immediately check ductwork for obstructions and blockages. Contact a qualified technician or service provider.
Cleaning the Lint Filter
Always clean the lint from the filter after every cycle.
To clean the lint filter, open the dryer door and pull the lint filter straight up. Then:
- For everyday cleaning, roll any lint off the filter with your fingers, or
Vacuum the lint filter.
If the lint filter has become very dirty or clogged with fabric softener, wash the lint filter in warm, soapy water and allow it to dry thoroughly before reinstalling.
NOTE
- NEVER operate the dryer without the lint filter in place.
TROUBLESHOOTING
FAQs: Frequently Asked Questions
- Q: When I press a button, why does my dryer beep and then nothing happens?
- A: The Control Lock feature is turned on. To turn off Control Lock, turn the dryer on, then press and hold the button that has *Control Lock on or under it for 3 seconds.
- Q: Why does my dryer take so long to dry clothes?
- A: Proper airflow is critical to the efficient operation of clothes dryers. A lint filter which is full of lint or clogged with fabric softener sheet residue can reduce the airflow to the point that the time required to dry clothing will be greatly increased. Another factor affecting dry time is your home exhaust system. An exhaust system which is dirty and clogged with lint, or is excessively long, needs to be professionally cleaned or repaired.
- Q: Why does my dryer start by itself every few minutes?
- A: This is how the Wrinkle Care feature works. The dryer runs briefly every few minutes for up to 3 hours after the cycle finishes. This feature is designed to help prevent wrinkles from setting in when the dryer is not unloaded immediately after the cycle is finished.
- Q: Why does my dryer show 3 minutes when I select the Steam Fresh™ cycle?
- A: When the Steam Fresh™ cycle is selected, the dryer displays the recommended number of garments for the cycle, not the estimated cycle time, until the cycle is started. Use the More Time or Less Time buttons to adjust the load size setting for the number of garments you desire. For a large load or single bulky item use the (big) setting.
User Support Videos
For further assistance, there are videos and tutorials available through the LG.com website.
- On the lg.com/us home page, click on the Support menu tab to bring up the menu selections. Select Video Tutorials.
- Type Dryer in the search box on the new page and click the Search button.
Scan this QR code to quickly access the video search page on the LG website.
Before Calling for Service
This dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the dryer does not function properly or does not function at all, check the following before you call for service.
Operation
Problem | Possible Cause | Solutions |
The Flow Sense™ indicator remains active after clearing the restriction in the venting. | After clearing the restriction, the Flow Sense™ system requires multiple, consecutive cycles to determine that the performance value has improved before the Flow Sense™ indicator is reset. |
|
Dryer will not turn on | Power cord is not properly plugged in. |
|
House fuse is blown, circuit breaker has tripped, or power outage has occurred. |
| |
Dryer does not heat | House fuse is blown, circuit breaker has tripped, or power outage has occurred. |
|
Gas supply or service is turned off. |
| |
ENERGY SAVER option selected (on some models) |
| |
Clothes take too long to dry | Exhaust ducts are blocked, dirty, or duct run is too long |
|
Load is not properly sorted. |
| |
Display shows error code nP | Electric dryer power cord is not connected correctly, or house power supply is incorrect |
|
Display shows error code gAS | code gAS Gas supply or service turned off (gas models only). |
|
Clothes take too long to dry | Large load of heavy fabrics. |
|
Dryer controls are not set properly |
| |
Lint filter needs to be cleaned. |
| |
House fuse is blown, circuit breaker has tripped, or power outage has occurred. |
| |
Dryer is overloaded. |
| |
Dryer is underloaded |
| |
ENERGY SAVER option selected (on some models) |
| |
Drying time is not consistent | Heat settings, load size, or dampness of clothing is not consistent. |
|
Performance
Problem | Possible Cause | Solutions |
Greasy or dirty spots on clothes | Fabric softener used incorrectly. |
|
Clean and dirty clothes are being dried together. |
| |
Clothes were not properly cleaned or rinsed before being placed in the dryer. |
| |
Clothes are wrinkle | Clothes dried too long (over dried). |
|
Clothes left in dryer too long after cycle ends. |
| |
Clothes are shrinking | Garment care instructions are not being followed. |
|
Lint on clothes | Lint filter not cleaned properly |
|
Laundry not sorted properly |
| |
Excess static in clothes. |
| |
Dryer is overloaded. |
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Tissue, paper, etc., left in pockets. |
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Excess static in clothes after drying | Fabric softener is not used or used incorrectly |
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Clothes dried too long (overdried). |
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Drying synthetics, permanent press, or synthetic blends. |
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Clothes have damp spots after a Sensor Dry cycle | Very large load or very small load.Single large item such as a blanket or comforter. |
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Trouble connecting appliance and smartphone to WiFi network | The password for the WiFi network was entered incorrectly |
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Mobile data for your smartphone is turned on. |
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The wireless network name (SSID) is set incorrectly |
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The router frequency is not 2.4 GHz. |
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The appliance is too far from the router. |
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Steam Functions (Steam Models)
Problem | Possible Cause | Solutions |
Water drips from nozzle when STEAM CYCLE starts | This is normal. |
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Garments still wrinkled after Steam Fresh™ | Too many or overly different types of garments in dryer. |
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Creases or pleats are gone from garments after Steam Fresh™ | The function of this cycle is to remove wrinkles from fabric. |
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Garments have static after using the Reduce Static option | This is normal. |
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Garments are too damp or too dry after using the Reduce Static option | Correct drying options not selected. |
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Steam does not generate, but no error code is shown | Water level error |
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Water drips from door during STEAM CYCLE | This is normal. |
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Steam is not visible during STEAM CYCLE | This is normal. |
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Drum does not turn during STEAM CYCLE | This is normal. |
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Cannot see steam vapor at the beginning of cycle | This is normal. |
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Odors remain in clothing after Steam Fresh™ | Steam Fresh™ did not remove odor completely |
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Error Codes
Problem | Possible Cause | Solutions |
Error code: tE1 through tE7 | Temperature sensor failure |
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Display shows error code: PS | Power cord is connected incorrectly. |
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The appliance has detected a restriction in the external dryer venting. | Exhaust system is too long or has too many turns/restrictions. |
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Partial blockage of the ductwork due to lint buildup or other foreign object. |
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The appliance has detected a restriction in the external dryer venting. |
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The Flow Sense™ indicator remains active after clearing the restriction in the venting | After clearing the restriction, the Flow Sense™ system requires multiple, consecutive cycles to determine that the performance value has improved before the Flow Sense™ indicator is reset |
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The display shows | More Time button was pressed |
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The display shows | The duct work is about 80% - 95% blocked. (“d80”, “d90” or “d95” error code is displayed for 2 hours only) |
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House exhaust system blocked |
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Check Filter indicator is on during the drying cycle | Lint filter not cleaned properly. |
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See other models: HU70LA 70UH6350 DLE3733D LFC24786SD WD-12433BDM