1 2
Table of Contents
Safety and use ..................................................................... 6
Radio waves ....................................................................... 13
Licenses ............................................................................... 19
General information ......................................................... 20
1 Your mobile ................................................................22
1.1 Keys and connectors ......................................22
1.2 Getting started ................................................25
1.3 Home screen ....................................................27
1.4 App list ..............................................................28
2 Calls .............................................................................30
2.1 Making a call ....................................................30
2.2 Answer or decline a call ................................31
2.3 Calling your voicemail ...................................31
3 Contacts......................................................................32
3.1 Consult your Contacts ...................................32
3.2 Adding a contact .............................................33
3.3 Editing your contacts .....................................33
3.4 Deleting a contact ..........................................34
3.5 Available options .............................................34
4 Messages .................................................................... 36
4.1 Write message .................................................36
Note:
This is a user manual for Alcatel 3078A/3078G.
Help
Refer to the following resources to get more FAQ, software, and service
information.
Consulting FAQ
Go to
https://www.alcatelmobile.com/content/faq/
Updating your phone’s software
Update through the Updates app on your device.
To download the software update tool onto your PC, go to
https://www.alcatelmobile.com/content/software-drivers/
Finding your serial number or IMEI
You can find your serial number or International Mobile Equipment
Identity (IMEI) on the packaging materials. Or, on the phone, choose
Settings > System > About phones.
Obtaining warranty service
First follow the advice in this guide. Then check hotlines and repair centres
information through
https://www.alcatelmobile.com/content/hotline-service-center/
Viewing legal information
On the phone, go to Settings > System > About phone > Legal information.
Using other alcatel apps
Go to
https://www.alcatelmobile.com/content/app-services/
3 4
4.2 Send a multimedia message .........................37
4.3 How to type a message.................................37
4.4 Settings .............................................................38
5 Camera ........................................................................39
5.1 Camera ..............................................................39
5.2 Camcorder ........................................................40
6 Gallery ......................................................................... 41
7 Video ...........................................................................43
8 Music ...........................................................................43
9 Browser .......................................................................44
10 Calendar ......................................................................44
10.1 Multimode view ..............................................44
10.2 To create new events .....................................45
10.3 Event reminder ................................................46
11 Clock ...........................................................................46
11.1 Alarm .................................................................46
11.2 Timer ..................................................................47
11.3 Stopwatch .........................................................48
12 Calculator ...................................................................48
13 FM Radio .................................................................... 49
14 Settings ....................................................................... 51
14.1 Network & Connectivity ...............................51
14.2 Personalisation ................................................55
14.3 Privacy & Security ..........................................58
14.4 Storage ..............................................................59
14.5 Device................................................................59
15 Google applications .................................................61
15.1 Maps ..................................................................61
15.2 YouTube .............................................................62
15.3 Google Assistant .............................................62
16 Making the most out of your phone ....................63
16.1 Upgrade ............................................................63
17 Accessories ................................................................64
18 Warranty .....................................................................65
19 Troubleshooting ........................................................68
20 Specifications ............................................................74
5 6
Safety and use ...............................
We recommend that you read this chapter carefully
before using your phone. The manufacturer disclaims
any liability for damage, which may result as a
consequence of improper use or use contrary to the
instructions contained herein.
TRAFFIC SAFETY:
Given that studies show that using a phone while
driving a vehicle constitutes a real risk, even when the
hands-free kit is used (car kit, headset...), drivers are
requested to refrain from using their phone when the
vehicle is not parked. Check the laws and regulations
on the use of wireless phones and their accessories
in the areas where you drive. Always obey them. The
use of these devices may be prohibited or restricted in
certain areas.
CONDITIONS OF USE:
• You are advised to switch off the phone from time to
time to optimize its performance;
• Remember to abide by local authority rules of mobile
phone use on aircrafts;
PROTECT YOUR HEARING
To prevent possible hearing damage, do not
listen at high volume levels for long periods.
Exercise caution when holding your phone near
your ear while the loudspeaker is in use.
www.sar-ck.com
This product meets applicable national
SAR limits of 1.6 W/kg. The specific
maximum SAR values can be found on
Radio waves
section.
When carrying the product or using it
while worn on your body, either use an
approved accessory such as a holster
or maintain a distance of 10 mm from
the body to ensure compliance with RF
exposure requirements. Note that the
product may be transmitting even if you
are not making a phone call.
7 8
• If your phone is a unibody device, where the back
cover and battery are not removable, disassembling
the phone will void your warranty. Disassembling
the phone can cause bodily injury if the battery is
punctured;
• Always handle your phone with care and keep it in a
clean and dust-free place;
• Do not allow your phone to be exposed to adverse
weather or environmental conditions, such as
moisture, humidity, rain, infiltration of liquids, dust,
sea air, etc. The manufacturer’s recommended
operating temperature range is 0°C (32°F) to +40°C
(104°F). At over 40°C (104°F), the legibility of the
phone’s display may be temporarily impaired;
• Do not open, dismantle, or attempt to repair your
phone yourself;
• Do not drop, throw, or bend your phone;
• Use only batteries, battery chargers, and accessories
which are recommended by TCL Communication Ltd.
and its affiliates and are compatible with your phone
model. TCL Communication Ltd. and its affiliates
disclaim any liability for damage caused by the use of
other chargers or batteries;
• Your phone should not be disposed of in a municipal
waste. Please check local regulations for disposal of
electronic products;
• Remember to make backup copies or keep a written
record of all important information stored on your
phone;
• Some people may suffer epileptic seizures or blackouts
when exposed to flashing lights, or when playing video
games. These seizures or blackouts may occur even if
a person never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if
you have a family history of such occurrences, please
consult your doctor before playing video games on
your phone or enabling a flashing-lights feature on
your phone;
• Parents should monitor their children’s use of video
games or other features that incorporate flashing
lights on the phones. All persons should discontinue
use and consult a doctor if any of the following
symptoms occur: convulsion, eye or muscle twitching,
loss of awareness, orientation, or movements.
9 10
PRIVACY:
Please note that you must respect the laws and
regulations in force in your jurisdiction or other
jurisdiction(s) where you will use your phone regarding
taking photographs and recording sounds with your
phone. Pursuant to such laws and regulations, it may
be strictly forbidden to take photographs and/or to
record the voices of other people or any of their
personal attributes, and reproduce or distribute them,
as this may be considered to be an invasion of privacy.
It is the user's sole responsibility to ensure that prior
authorization has been obtained, if necessary, in order
to record private or confidential conversations or take
a photograph of another person; the manufacturer, the
seller or vendor of your phone (including the carrier)
disclaim any liability which may result from improper
use of the phone.
BATTERY:
For a non-unibody device:
Observe the following precautions:
• Do not attempt to open the battery (due to the risk
of toxic fumes and burns);
• Do not puncture, disassemble, or cause a short
circuit in the battery;
• Do not burn or dispose of a used battery in household
garbage or store it at temperatures above 60°C
(140°F).
Batteries must be disposed of in accordance with
locally applicable environmental regulations. Only
use the battery for the purpose for which it was
designed. Never use damaged batteries or those not
recommended by TCL Communication Ltd. and/or its
affiliates.
For a non-unibody device with a non-removable
battery:
Observe the following precautions:
• Do not attempt to eject, replace, or open the battery;
• Do not puncture, disassemble, or cause a short
circuit in the battery;
• Do not burn or dispose of your phone in household
garbage or store it at temperature above 60°C
(140°F).
Phone and battery must be disposed of in accordance
with locally applicable environmental regulations.
For a unibody device:
Observe the following precautions:
• Do not attempt to open the back cover;
• Do not attempt to eject, replace, or open the battery;
• Do not puncture the back cover of your phone;
11 12
• Do not burn or dispose of your phone in household
rubbish or store it at temperature above 60°C
(140°F);
Phone and battery as a unibody device must be disposed
of in accordance with locally applicable environmental
regulations.
This symbol on your phone, the battery, and the
accessories means that these products must be
taken to collection points at the end of their life:
• Municipal waste disposal centers with specific bins
for these types of equipment;
• Collection bins at points of sale.
They will then be recycled, preventing substances
being disposed of in the environment, so that their
components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these
collection points.
In non-European Union jurisdictions:
Items of equipment with this symbol are not to be
thrown into ordinary bins if your jurisdiction or your
region has suitable recycling and collection facilities;
instead they are to be taken to collection points for
them to be recycled.
In the United States you may learn more about CTIA’s
Recycling Program at http://www.gowirelessgogreen.
org/
CAUTION: RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE. DISPOSE
OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS.
WARNING: This product contains chemicals known to
the State of California to cause cancer and birth defects
or other reproductive harm.
CHARGERS:
Home A.C./ Travel chargers will operate within the
temperature range of: 0°C (32°F) to 40°C (104°F).
The chargers designed for your phone meet the standard
for safety of information technology equipment and
office equipment use. Due to different applicable
electrical specifications, a charger you purchased in one
jurisdiction may not work in another jurisdiction. They
should be used for this purpose only.
Characteristics of power supply (depending on the
country):
Travel charger: Input: 100-240V, 50/60Hz, 150mA
Output:5V, 550mA
Battery: Lithium 1030 mAh
13 14
Radio waves ...................................
THIS MOBILE PHONE MEETS THE GOVERNMENT’S
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your phone is a radio transmitter and receiver. It
is designed not to exceed the limits for exposure
to radio waves (radio frequency electromagnetic
fields) recommended by international guidelines. The
guidelines were developed by an independent scientific
organization (ICNIRP) and include a substantial safety
margin designed to assure the safety of all persons,
regardless of age and health.
The exposure standard for mobile phones employs a
unit of measurement known as the Specific Absorption
Rate, or SAR.
The SAR limit set by public authorities such as the
Federal Communications Commission of the US
Government (FCC), or by Industry Canada, is 1.6 W/kg
averaged over 1 gram of body tissue.
Tests for SAR are conducted using standard operating
positions with the mobile phone transmitting at its
highest certified power level in all tested frequency
bands.
Although the SAR is determined at the highest
certified power level, the actual SAR level of the
mobile phone while operating can be well below the
maximum value. This is because the mobile phone is
designed to operate at multiple power levels so as to
use only the power required to reach the network. In
general, the closer you are to a wireless base station
antenna, the lower the power output of the mobile
phone.
Before a mobile phone model is available for sale to
the public, compliance with national regulations and
standards must be shown.
The highest SAR value for 3078A when tested is 0.90
W/kg for use at the ear and 1.10 W/kg and for use
close to the body.
The highest SAR value for 3078G when tested is 1.02
W/kg for use at the ear and 1.38 W/kg and for use
close to the body.
While there may be differences between the SAR
levels of various mobile phones and at various
positions, they all meet the government requirement
for RF exposure. For body-worn operation, the mobile
phone meets FCC RF exposure guidelines provided
that it is used with a non-metallic accessory with the
handset at least 10 mm from the body. Use of other
accessories may not ensure compliance with FCC RF
exposure guidelines.
15 16
Additional information on SAR can be found on the
Cellular Telecommunications & Internet Association
(CTIA) Web site: http:// www.phonefacts.net
The World Health Organization (WHO) considers
that present scientific information does not indicate
the need for any special precautions for use of
mobile phones. If individuals are concerned, they
might choose to limit their own or their children’s
RF exposure by limiting the length of calls, or using
“hands-free” devices to keep mobile phones away from
the head and body. (fact sheet n°193).
Additional WHO information about electromagnetic
fields and public health are available on the following
website: http://www.who.int/peh-emf.
Note: This equipment has been tested and found
to comply with the limits for a Class B digital device
pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try
to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and
receiver.
- Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/ TV
technician for help. Changes or modifications not
expressly approved by the party responsible for
compliance could void the user’s authority to operate
the equipment.
For the receiver devices associated with the operation
of a licensed radio service (e.g. FM broadcast), they
bear the following statement:
This device complies with Part 15 of the FCC Rules.
Operation is subject to the condition that this device
does not cause harmful interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
Your mobile phone is equipped with a built-in antenna.
For optimal operation, you should avoid touching it or
degrading it.
17 18
Note that any data shared with TCL Communication
Ltd. is stored in accordance with applicable data
protection legislation. For these purposes TCL
Communication Ltd. implements and maintains
appropriate technical and organizational measures
to protect all personal data, for example, against
unauthorized or unlawful processing and accidental
loss or destruction of or damage to such personal data
whereby the measures shall provide a level of security
that is appropriate having regard to
- The technical possibilities available;
- The costs for implementing the measures;
- The risks involved with the processing of the
personal data, and;
- The sensitivity of the personal data processed.
You can access, review, and edit your personal
information at any time by logging into your user
account, visiting your user profile or by contacting us
directly. Should you require us to edit or delete your
personal data, we may ask you to provide us with
evidence of your identity before we can act on your
request.
As mobile devices offer a range of functions, they can
be used in positions other than against your ear. In
such circumstances the device will be compliant with
the guidelines when used with headset or USB data
cable. If you are using another accessory ensure that
whatever product is used is free of any metal and that
it positions the mobile phone at least 15 mm away
from the body.
3078A FCC ID: 2ACCJH108
3078G FCC ID: 2ACCJH109
Please note by using the device some of your
personal data may be shared. It is under your own
responsibility to protect your own personal data
and not to share it with any unauthorized or third
party devices. For products with Wi-Fi features, only
connect to trusted Wi-Fi networks. Also, when using
your product as a hotspot (where available), ensure
your network security. These precautions will help
prevent unauthorized access to your phone. Your
product can store personal information in various
locations including a SIM card, memory card, and built-
in memory. Be sure to remove or clear all personal
information before you recycle, return, or give away
your product. Choose your apps and updates carefully,
and install from trusted sources only. Some apps can
impact your product’s performance and/or have access
to private information including account details, call
data, location details, and network resources.
19 20
Licenses ...........................................
microSD Logo is a trademark.
The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any
use of such marks by TCL Communication
Ltd. and its affiliates is under licence. Other
trademarks and trade names are those of
their respective owners.
Alcatel 3078A/3078G Bluetooth Declaration
ID D047487
General information .....................
• Internet address: www.alcatelmobile.com
• Hotline: See the "SERVICES" leaflet that came with
your phone or go to our website.
• Manufacturer: TCL Communication Ltd.
• Address: 5/F, Building 22E, 22 Science Park East
Avenue, Hong Kong Science Park, Shatin, NT, Hong
Kong
On our website, you will find our FAQ (Frequently
Asked Questions) section. You can also contact us by
email to ask any questions you may have.
Your telephone is a transceiver that operates on GSM
networks in quad-band (850/900/1800/1900 MHz)
or UMTS in quad-band (850/1700/1900/2100) MHz
(1)
dual band (850/1900) MHz
(2)
.
(1)
For 3078A
(2)
For 3078G
21 22
Protection against theft
(1)
Your phone is identified by an IMEI (phone serial
number) shown on the packaging label and in the
phone’s memory. We recommend that you note the
number the first time you use your phone by entering
*#06# and keep it in a safe place. It may be requested
by the police or your carrier if your phone is stolen. This
number allows your phone to be blocked preventing a
third person from using it, even with a different SIM
card.
Disclaimer
There may be certain differences between the user
manual description and the phone’s operation,
depending on the software release of your phone or
specific carrier services.
TCL Communication Ltd. shall not be held legally
responsible for such differences, if any, nor for their
potential consequences, which responsibility shall be
borne by the carrier exclusively.
(1)
Contact your service provider to check service availability.
1
Your mobile .............................
1.1 Keys and connectors
2
3
1
4
1. Headset connector
2. Camera
3. Flash
4. USB port
23 24
1
4
2
8
5
6
7
9
3
1. Center soft key
• Confirm an option (press the middle of the key)
• Press: access to app list (Home screen)
• Long press: access to Google Assistant.
2. Left soft key
3. Call key
• Pick up/send a call
• Press: enter call log (from Idle screen)
4. Right soft key
5. Back/End Key
• Return to the previous screen, or close a dialog box,
options menu
• Press: End a call
• Delete character (In edit mode)
• Long press: clean up memory/lock/restart/power
on/power off
6. Navigation key
• Goes to up, down, left or right menu
• Press (from Idle screen):
• Up key: access to instant settings
• Right key: access to Camera
• Left key: access to side menu
7. “5”key
• In idle screen:
• Press: dial “5”
• Long press: switch on/off the torch
8. “*”key
• In idle screen
• Press: Input “*”
• Long press: lock screen
• In Edit mode:
• Press: insert symbols
25 26
9. “#”key
• Idle screen
• Press to input #
• Long press: Silent mode on/off
• In edit mode
• Press: change the input method
• Long press: access to the language list
1.2 Getting started
1.2.1 Set up
Inserting or removing the SIM/microSD card
Place the SIM card with the chip facing downwards and
slide it into its housing. Make sure that it is correctly
inserted. To remove the card, press it and slide it out.
Power off your phone before inserting or removing the
SIM/microSD card.
Charging the battery
Connect battery charger to your phone and plug into
the socket
• Be careful not to force the plug into the socket.
• Make sure the battery is correctly inserted before
connecting the charger.
• The mains socket must be near to the phone and
easily accessible (avoid electric extension cables).
To reduce power consumption and energy waste,
disconnect your charger when the battery is fully
charged; switch off Wi-Fi, Bluetooth. In Settings
you can also lower the brightness of the screen,
and shorten the length of time before the screen
goes to sleep.
1.2.2 Power on your phone
To turn your phone on, hold down the Back/End key
until the phone powers on. It will take a few seconds
before the screen lights up. Unlock your phone with a
password before the Home screen can display if you've
set a screen lock in Settings.
27 28
Set up your phone for the first time
The first time you power on the phone, you should set
the following options:
• Select the phone's language, then press the Right
soft key to go next.
• Select an enabled Wi-Fi, then press Right soft key
to go next.
Even if no SIM card is installed, your phone will still
power on and you will be able to connect to a Wi-Fi
network and use some of the phone's features.
1.2.3 Power off your phone
To turn your phone off, hold down the Back/End key
and select Power off.
1.3 Home screen
1
1
Status bar
• Status/Notifications
1.4 App list
Press the Centre soft key from the Home screen to
access the App list.
1.4.1 Status bar
(1)
The status bar appears at the top of your Home screen.
Icons indicate your phone’s status and new notification
alerts appear in the status bar.
(1)
The icons and illustrations in this guide are provided for
information purposes only.
(2)
3078 could not support indoor located
29 30
New message
or multimedia
message
No SIM card
installed
Silent mode Alarm is set
Connected to
Wi-Fi network
Bluetooth is on
Level of network
reception
GPS is on
（2）
Aeroplane mode Battery is charging
Headset
connected
New voicemail
1.4.2 Change Home screen wallpaper
• From the Home screen, press the Centre Soft Key
, select Settings icon and then press the
Navigation Key to select personalisation.
• Press the Navigation Key and select Display ->
Wallpaper. Select the image location to browse from
Camera, Wallpaper or Gallery.
• Select new image, press the Right Soft Key to save.
Exit out and new image will be displayed on Home
screen.
2
Calls ................................ .....
2.1 Making a call
Dial the desired number, press the Call Key to place
the call, or press the Right Soft Key to select a contact
from Contacts, and then press the up and down of the
Navigation Key to select the desired contact and press
the Call Key. If you make a mistake, you can delete the
incorrect digits by pressing the Back/End Key . To
hang up the call, press the Back/End Key.
International call
To dial an international call, press twice to enter
“+”, then enter the international country prefix followed
by the full phone number and finally press the Call Key.
31 32
Emergency call
If your phone has network coverage, dial emergency
number and press
the Call Key
to make an emergency
call. This works even without a SIM card.
2.2 Answer or decline a call
When you receive a call:
• Press the Left Soft Key or
Call Key
to answer;
• Press the Right Soft Key or Back/End Key to decline.
2.3 Calling your voicemail
(1)
• Press and hold to call voicemail.
• Follow the prompts to set up your voicemail account.
(1)
Contact your network operator to check service
availability.
3
Contacts ............................
3.1 Consult your Contacts
Contacts enables quick and easy access to the contact
you want to reach.
You can access this function by pressing the Centre Soft
Key from the Home screen and select Contacts.
2
3
1
1
Press the Right Soft Key to access more options.
2
Press the Centre Soft Key to enter contact
detail.
3
Press the Left Soft Key in the contact list to create
a new contact.
33 34
3.2 Adding a contact
In contacts list screen, press the Left Soft Key to add
new contacts with detailed information.
When finished, press the Centre Soft Key to save.
3.3 Editing your contacts
In contacts list screen, press the Right Soft Key to
access Options, select Edit contact, and press the
Centre Soft Key to edit.
3.4 Deleting a contact
In contacts list screen, press the Right Soft Key to
access Options, select Delete contact, and press the
Right Soft Key to delete.
3.5 Available options
From the contact list, you can access the following
options:
Call
Make a call to the selected contact.
Send message
Send an SMS/MMS to a contact you selected from
Contacts.
Settings
• Sort contacts
35 36
Press the Centre Soft Key to choose contacts sorted
by first name or by last name.
• Import contacts
Import contacts between memory card, Gmail and
outlook.
• Export contacts
Export contacts between memory card and
Bluetooth.
• Set ICE contacts
Add five contacts for making " In Case of Emergency"
calls.
• Set speed dial contacts
Set one or more speed dial contacts at a time
4
Messages ...........................
Use the messaging feature to send and receive text
(SMS) and multimedia (MMS) messages.
4.1 Write message
• From the Home screen, press the Centre Soft Key
and select Messages.
• Press the Left Soft Key to write text messages.
• Enter the phone number of the recipient in the To
bar or press the Right Soft Key to add recipients.
• Press the Message bar to enter the text of the
message.
• Press the Left Soft Key to send text messages.
37 38
4.2 Send a multimedia message
MMS enables you to send video clips, images, photos,
contacts and sounds . From the Message screen, select
New > Options > Add attachment, to access all the
messaging options
An SMS will be converted to MMS automatically when
media files (image, video, audio, etc.) are attached.
4.3 How to type a message
When in edit mode, the default input method is English,
you can press Keypad to change the input method to
access numbers 1,2,3... or long press the corresponding
key to get the number you want.
You can enter text using predictive text input. To set
your desired text input, please select Settings >
personalisation > Input methods.
• For normal text input, press a number key, 2-9,
repeatedly until the desired character is displayed. If
the next letter your want is located on the same key
as the present one, press the Centre Soft Key
until the next cursor is displayed.
• Press key to switch among "abc--> ABC--> 123"
mode.
• To insert a punctuation mark or special character,
please press key.
• If you want to delete the already typed letters or
symbols, please press to delete them one by one.
4.4 Settings
The messages settings menu lets you control options
for your text and MMS messages including message
limits, size settings, and notifications.
On the Messages screen, press the Right Soft Key to
select Options > Settings. You can set the following:
• Auto retrieve messages
Press to disable auto-retrieve or enable auto retrieve
with/without roaming.
• Wireless emergency alerts
Press to enter Emergency alerts options.
• Delivery report
Mark the checkbox to request a delivery report for
each text message you send.
39 40
5
Camera ..............................
Your mobile phone is equipped with a camera for taking
photos and shooting videos:
5.1 Camera ......................................................
To access this function, press the Centre Soft Key
from the Home screen and select Camera or press the
right side of Navigation key from Idle screen.
To take a picture
The screen acts as the viewfinder. Position the object or
landscape in the viewfinder, and press the Centre Soft
Key to take pictures which will be automatically
saved.
Before taking a picture, you can adjust a number of
settings.
Zoom in/out Viewfinder
• Press the up or down side of the Navigation key to
zoom in and out the viewfinder.
Press the Right Soft Key to access:
• Grid
It divides the screen into equal parts and helps
you take better photos by making it simple to align
compositional elements to the grid, such as the
horizon or buildings to the lines in the grid.
• Gallery
Go to Gallery application.
• Modes
Set photo mode or video mode.
• Flash
Turn on/off the flash when taking a picture
After taking a picture, press the Left Soft Key to
preview.
5.2 Camcorder
To shoot a video
• Press the right side of Navigation key to switch to
Video mode from Camera mode.
• Press the Centre Soft Key to shoot a video.
• After finished, press the Centre Soft Key again to
save. You could go to Video app to play.
Before shooting a video, you can adjust:
• Zoom in/out Viewfinder
41 42
Press the up or down side of the Navigation key to
zoom in and out the viewfinder.
• Flash/Video resolution/Video/Modes
Press the Right Soft Key, and press the Navigation
key to choose mode.
6
Gallery ...............................
Gallery acts as a media player for you to view photos.
In addition, a set of further operations to pictures are
available for your choice.
To access this function, press the Centre Soft Key
from the Home screen and select Gallery.
2
3
1
1
Press the Right Soft Key to access more options.
2
Press the Centre Soft Key to view the selected
picture.
3
Press the Left Soft Key to Camera.
Modifying your picture
More options are available by pressing the Right Soft
Key from picture screen.
• Delete
Delete the selected picture.
• Share
Share the picture via Facebook, Messges and
Bluetooth.
• Set as
It enables to set the picture as wallpaper.
• File info
43 44
View the picture information, such as name, size,
image type and etc.
• Lock
After the picture locked, you could not delete, edit,
rename and rotate this picture until it's unlocked.
7
Video ...................................
To access this function, press the Centre Soft Key
from the Home screen and select Video.
When access to this feature, you can play, share, delete
and store the video according to your preference.
8
Music ................................
Using this menu, you can play music files stored on
phone storage in your phone. Music files can be
downloaded from your computer to phone using a USB
cable.
To access this function, press the Centre Soft Key
from the Home screen and select Music.
9
Browser ...........................
Using Browser, you can enjoy surfing the Web.
To access this function, press the Centre Soft Key from
the Home screen and select Browser.
10
Calendar ..........................
Use the Calendar to keep track of important meetings,
appointments, etc.
To access this function, press the Centre Soft Key
from the Home screen and select Calendar.
10.1 Multimode view
You can display the Calendar in Day, Week, Month
view. Press the Right Soft Key to change your Calendar
view.
45 46
Day view
Week view
Month view
10.2 To create new events
Press the Left Soft Key to add new events from any
Calendar view.
• Fill in all required information for this new event. If
it is a whole-day event, you can select All-day event.
• When finished, press the Right Soft Key to save.
More important options are available by pressing the
Right Soft Key from the Calendar main screen:
• Go to date
To go to whatever date you want.
• Search
Search the event or schedule you added on Calendar.
• Settings
To set a series of Calendar settings.
10.3 Event reminder
If a reminder is set for an event, the upcoming event
icon will appear on the Status bar as a notification
when the reminder time arrives.
11
Clock ..............................
Your mobile phone has a built-in clock.
To access this function, press the Centre Soft Key
from the Home screen and select Clock.
11.1 Alarm
To set an alarm
From the Clock screen, press the Left Soft Key to to
add a new alarm. The following options will appear:
• Time
Press to set the alarm time.
• Repeat
Select the days you want your alarm to go off.
47 48
• Sound
Select a ringtone for the alarm.
• Alarm name
Press to enter a name for the alarm.
To adjust alarm settings
More important options are available by pressing the
Right Soft Key from the Clock screen to set snooze
time, volume, vibration and sound.
11.2 Timer
From the Alarm screen, press the right side of Navigation
Key to enter the Timer screen.
• Press the Navigation key to set hour, minute and
second, when finished, press Centre Soft Key to start
timer.
• Press PAUSE to stop timer.
• Press RESUME to restart.
• Press the Right Soft Key when timer starts to add 1
minute.
• Press the Left Soft Key to reset the timer on halt
screen.
11.3 Stopwatch
From the Timer screen, press the right side of Centre
Soft Key to enter the Stopwatch screen.
• Press the Centre Soft Key to start stopwatch.
• Press PAUSE to halt the total times.
• Press the Right Soft Key to record the lap.
• Press RESUME to restart.
• Press the Left Soft Key to reset the stopwatch on
halt screen.
12
Calculator .......................
With the Calculator, you can solve many mathematical
problems.
To access this function, press the Centre Soft Key
from the Home screen and select Calculator.
49 50
Enter a number and the arithmetic operation to be
performed, enter the second number, then press “=” to
display the result.
13
FM Radio .........................
Your phone is equipped with a radio
(1)
with RDS
(2)
functionality. You can use the application as a traditional
radio with saved channels or with parallel visual
information related to the radio program on the display
if you tune to stations that offer Visual Radio service.
To access this function, press the Centre Soft Key from
the Home screen and select FM Radio.
(1)
The quality of the radio depends on the coverage of the
radio station in that particular area.
(2)
Depending on your network operator and market.
To use it, you must plug in your headset, which
works as an antenna connected with your phone.
Press the left/right side of Navigation Key to decrease/
increase 0.1MHz.
Long press the left/right side of Navigation Key to
search and go to the nearest lower/higher frequency
channel.
Press the Right Soft Key to add the channel to favourite
and then the channel will be added a star and showed
in the channel list. You can also edit favourite channels
or switch to speaker.
51 52
14
Settings ...........................
To access this function, press the Centre Soft Key
from the Home screen and select Settings.
14.1 Network & Connectivity
14.1.1 Airoplane Mode
When aeroplane mode is on, it will simultaneously
disable all wireless connections including Wi-Fi,
Bluetooth and more.
14.1.2 Mobile network & Data
Carrier
When SIM card inserted, the phone will detect carrier
automatically.
Data Connection
If you do not need to transmit data on all mobile
networks, turn off Data connection to avoid incurring
significant charges for data use on local operator mobile
networks, particularly if you do not have a mobile data
agreement.
Data Roaming
If you don’t need to transmit data on other operators’
mobile networks, disable Data roaming to avoid
incurring significant roaming charges.
APN Settings
You can select APN types or add new APN.
14.1.3 Geolocation
KaiOS uses GPS outdoors to approximate your location.
Location data may be used by KaiOS and service
providers to improve accuracy and coverage of the
location databases.
14.1.4 Wi-Fi
Using Wi-Fi you can now surf the Internet without
using your SIM card whenever you are in range of a
wireless network. The only thing you have to do is to
enter the Wi-Fi screen and configure an access point to
connect your phone to the wireless network.
14.1.5 Bluetooth
Bluetooth allows your phone to exchange data (videos,
images, music, etc.) within a small range with another
Bluetooth supported device (phone, computer, printer,
headset, car kit, etc.).
53 54
14.1.6 Calling
DTMF tones
Dual Tone Multi-Frequency, or DTMF is a method
for instructing a telephone switching system of the
telephone number to be dialed, or to issue commands
to switching systems or related telephony equipment.
Press to set DTMF tones to normal or long.
Call Waiting
Press to active or deactive call waiting.
Caller ID
Press to select network default, hide number or show
number.
Call Forwarding
Press to configure how your calls are forwarded when
you are busy, unanswered or unreachable.
Call Barring
Press to active or deactive call barring.
14.1.7 Internet Sharing
Wi-Fi hotspot
Allow other devices to share your phone's internet
connection by connecting via Wi-Fi.
USB tethering
You can share your phone's internet connection with a
USB-connected device.
14.1.8 Wireless Emergency Alerts
Alert Inbox
Press to view alert message in alert box.
Extreme alert
Mark the checkbox to enable extreme alert.
Severe alert
Mark the checkbox to enable severe alert.
AMBER alert
Mark the checkbox to enable amber alert.
Presidential alert
Mark the checkbox to enable presidential alert.
55 56
WEA Ringtone
Press to preview alert tone.
Required monthly test
Mark the checkbox to enable the requirement of
monthly test
14.2 Personalisation
14.2.1 Sound
Volume
Press to set volume for Media, Rightones & Alerts and
Alarm.
Tones
Press to manage tones.
Other Sounds
Press to enable/disable the sound for Dial pad and
Camera.
14.2.2 Display
• Wallpaper
Press to select wallpaper from Wallpaper, Gallery or
Camera.
• Brightness
Press to set the level of brightness.
• Screen Timeout
Press to set screen timeout.
• Auto Keypad Lock
Press to enable or disable the auto keypad lock
14.2.3 Search
Search Engine
Press to select search engine.
Search Suggestions
Press to enable or disable search suggestions.
14.2.4 Notices
Show on lock screen
Press to enable or disable notice show on lock screen.
APP Notices
Press to enable or disable all APPs' notices.
14.2.5 Date & Time
Auto Sync
Press to enable or disable auto-sync.
57 58
Date
Only after disable auto-sync will you set the phone’s
date manually.
Time
Only after disable auto-sync will you set the phone’s
time manually.
Time Zone
Only after disable auto-sync will you set the phone’s
timezone manually.
Time Format
Press to select 12-hour clock format or 24-hour clock
format.
Home Screen Clocks
Press to enable or disable the clocks shown on the
Home screen.
14.2.6 Language
Press to select the language and the region you want.
14.2.7 Input methods
Press to select input languages.
14.3 Privacy & Security
14.3.1 Screen Lock
Screen lock allows you to set a 4-digit password which
protects your phone from intrusions. Whoever turns
on your phone will be prompted to enter a password in
order to access your device.
14.3.2 SIM Security
A SIM PIN prevents access to the SIM card mobile data
networks. When it's enabled, any device containing the
SIM card will request the PIN upon restart. A SIM PIN
is not the same as the lock code used to unlock the
device.
14.3.3 APP Permissions
Press to set Geolocation permission for Camera and
System app.
14.3.4 Do Not Track
Press to set whether you want to be tracked by website
and apps.
14.3.5 Browsing Privacy
Press to clear browsing history or clear cookies and
stored data.
59 60
14.4 Storage
14.4.1 USB storage
Enabling USB storage allows another computer or
device connected using USB to access files on this
phone.
14.4.2 Internal storage
Use these settings to monitor the total and available
space on your phone.
14.5 Device
14.5.1 Device Information
This contains information about things ranging from
Phone number, Software version, Hardware Revision,
Platform version, Bluetooth address, Build number and
etc.
14.5.2 Downloads
Press to view downloads.
14.5.3 Battery
Press to set power saving mode.
Turning on power saving mode will turn off the phone's
data, Bluetooth and Geolocation connections to extend
battery life.
You can adjust power use via the screen brightness or
screen timeout settings in the Display screen.
14.5.4 Accessibility
Backlight
Press to turn on/off backlight.
Large Text
Large text enable to enlarge the screen text.
Captions
Press to activate/deactivate captions for phone screen.
Mono Audio
Press to turn on/off mono audio.
Volume Balance
Press to set volume balance value.
61 62
Hearing Aid Compatibility(HAC)
Hearing aid mode can be used by people who are
deaf, have poor hearing or speech impairments. After
connecting the phone and hearing aid device, calls
are linked to a relay service, which converts incoming
speech to text for the person using the hearing aid and
converts outgoing text from the hearing aid device to
a spoken voice for the person on the other end of the
conversation.
15
Google applications ...........
15.1 Maps
Google Maps offers satellite imagery, road condition,
topographic map and route planning for traveling
by foot, car, or public transportation. By using this
application, you can get your own location, search for a
place, and get suggested route planning for your trips.
15.2 YouTube
YouTube is an online video-sharing application where
users can upload, view, and share videos. Available
content includes video clips, TV clips, music videos,
and other content such as video blogging, short original
videos, and educational videos. It supports a streaming
function that allows you to start watching videos almost
as soon as they begin downloading from the internet.
15.3 Google Assistant
Google Assistant is Google's voice controlled smart
assistant that allows you to search for information
online, open apps on your phone, send messages, etc.
To access Google Assistant
• Long press the Centre soft key or press the Centre
soft key from the Home screen and select Assistant.
• Press the Centre soft key and say whatever you want
to access.
63 64
16
Making the most out of
your phone ...........................
16.1 Upgrade
You can use the Over-the-air Upgrade tool to update
your phone's software.
16.1.1 Over-the-air Upgrade
Using the Over-the-air Upgrade tool you can update
your phone's software.
To access Update phone, select Settings > Device >
Device Information > Software Update. If you want to
update the system, select Download, after it is done
please select Install to complete the upgrade. Now your
phone's software will be the latest version.
You should turn on data connection before searching
for updates. Settings for auto-check intervals is also
available once you restart the phone.
If you have chosen auto-check, when the system
discovers the new version, the notification also will
show in status bar.
17
Accessories ..........................
The latest generation of Alcatel mobile phones offers
a built-in handsfree feature that allows you to use
the telephone from a distance, placed on a table for
example.
1. Battery
2. Charger
3. Quick Start Guide
4. Product Safety Information leaflet
Only use the Alcatel batteries, chargers, and
accessories included along with your device.
65 66
18
Warranty ..............................
Your phone is warranted against any defect or
malfunctioning which may occur in conditions of normal
use during the warranty period of twelve (12) months
(1)
from the date of purchase as shown on your original
invoice.
Batteries
(2)
and accessories sold with your phone are
also warranted against any defect which may occur
during the first six (6) months
(1)
from the date of
purchase as shown on your original invoice.
In case of any defect of your phone which prevents you
from normal use thereof, you must immediately inform
your vendor and present your phone with your proof of
purchase.
(1)
The warranty period may vary depending on your country.
(2)
The life of a rechargeable phone battery in terms of
conversation time, standby time and total service life,
will depend on the conditions of use and network
configuration. Batteries being considered expendable
supplies, the specifications state that you should obtain
optimal performance for your phone during the first six
months after purchase and for approximately 200 more
recharges.
If the defect is confirmed, your phone or part thereof
will be either replaced or repaired, as appropriate.
Repaired phone and accessories are entitled to a one
(1) month warranty for the same defect. Repair or
replacement may be carried out using reconditioned
components offering equivalent functionality.
This warranty covers the cost of parts and labor but
excludes any other costs.
This warranty shall not apply to defects to your phone
and/or accessory due to (without any limitation):
- Non-compliance with the instructions for use or
installation, or with technical and safety standards
applicable in the geographical area where your phone
is used;
- Connection to any equipment not supplied or not
recommended by TCL Communication Ltd.;
- Modification or repair performed by individuals not
authorised by TCL Communication Ltd. or its affiliates
or your vendor;
- Modification, adjustment or alteration of software or
hardware performed by individuals not authorised by
TCL Communication Ltd.;
- Inclement weather, lightning, fire, humidity, infiltration
of liquids or foods, chemical products, download of
files, crash, high voltage, corrosion, oxidation…
67 68
Your phone will not be repaired in case labels or serial
numbers (IMEI) have been removed or altered.
There are no express warranties, whether written, oral
or implied, other than this printed limited warranty or
the mandatory warranty provided by your country or
jurisdiction.
In no event shall TCL Communication Ltd. or any
of its affiliates be liable for indirect, incidental or
consequential damages of any nature whatsoever,
including but not limited to commercial or financial
loss or damage, loss of data or loss of image to the full
extent those damages can be disclaimed by law.
Some countries/states do not allow the exclusion
or limitation of indirect, incidental or consequential
damages, or limitation of the duration of implied
warranties, so the preceding limitations or exclusions
may not apply to you.
19
Troubleshooting ..................
Before contacting the service Centre, you are advised
to follow the instructions below:
• You are advised to fully charge ( ) the battery for
optimal operation.
• Avoid storing large amounts of data in your phone
as this may affect its performance.
• Use the FOTA (Firmware Over The Air) Upgrade tool
to update your phone's software. To access Update
phone, press Settings\Device\Device Information\
Software Update.
and carry out the following checks:
My phone can't be switched on or is frozen
• Check the battery contacts, remove and reinstall
your battery, then turn your phone on.
• Check the battery power level, charge for at least 20
minutes.
My phone has not responded for several minutes
• Restart your phone by pressing and holding the End/
Back/End Key.
• Remove the battery and re-insert it, then restart the
phone.
69 70
My phone turns off by itself
• Check whether your phone is locked when not in
use, and make sure you don't accidentally turn off
your phone when locking it by pressing the Back/
End Key.
• Check the battery charge level.
My phone can't charge properly
• Make sure you are using an Alcatel battery and the
charger from the box.
• Make sure your battery is inserted properly and clean
the battery contact if it’s dirty. It must be inserted
before plugging in the charger.
• Make sure that your battery is not completely
discharged; if battery power is empty for a long time,
it may take around 20 minutes to display the battery
charger indicator on the screen.
• Make sure charging is carried out under normal
conditions (0°C to +40°C).
• When abroad, check that the voltage input is
compatible.
My phone can't connect to a network or "No service"
is displayed
• Try connecting in another location.
• Verify the network coverage with your operator.
• Check with your operator that your SIM card is valid.
• Try selecting the available network(s) manually.
• Try connecting at a later time if the network is
overloaded.
My phone can't connect to the Internet
• Check that the IMEI number (press *#06#) is the
same as the one printed on your warranty card or
box.
• Make sure that the internet access service of your
SIM card is available.
• Check your phone's Internet connecting settings.
• Make sure you are in a place with network coverage.
• Try connecting at a later time or another location.
Invalid SIM card
• Make sure the SIM card has been correctly inserted.
• Make sure the chip on your SIM card is not damaged
or scratched.
• Make sure the service of your SIM card is available.
Unable to make outgoing calls
• Make sure you have dialed a valid number and have
pressed.
• For international calls, check the country and area
codes.
• Make sure your phone is connected to a network,
and the network is not overloaded or unavailable.
• Check your subscription status with your operator
(credit, SIM card valid, etc.).
71 72
• Make sure you have not barred outgoing calls.
• Make sure that your phone is not in aeroplane mode.
Unable to receive incoming calls
• Make sure your phone is switched on and connected
to a network (check for overloaded or unavailable
network).
• Check your subscription status with your operator
(credit, SIM card valid, etc.).
• Make sure you have not forwarded incoming calls.
• Make sure that you have not barred certain calls.
• Make sure that your phone is not in Airplane mode.
The caller’s name/number does not appear when a call
is received
• Check that you have subscribed to this service with
your operator.
• Your caller has concealed his/her name or number.
I can't find my contacts
• Make sure your SIM card is not broken.
• Make sure your SIM card is inserted properly.
• Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
• You can adjust the volume during a call by pressing
the Volume Up/down key.
• Check the network strength .
• Make sure that the receiver, connector or speaker on
your phone is clean.
I am unable to use the features described in the manual
• Check with your operator to make sure that your
subscription includes this service.
• Make sure this feature does not require an Alcatel
accessory.
When I select a number from my contacts, the number
can't be dialed
• Make sure that you have correctly recorded the number
in your file.
• Make sure that you have selected the country prefix
when calling a foreign country.
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full;
delete some files or save the files in the phone
contacts.
My callers are unable to leave messages on my
voicemail
• Contact your network operator to check service
availability.
I can't access my voicemail
• Make sure your operator’s voicemail number is
correctly entered.
• Try later if the network is busy.
73 74
I am unable to send and receive MMS
• Check your phone memory availability as it might
be full.
• Contact your network operator to check service
availability and check MMS parameters.
• Verify the server centre number or your MMS profile
with your operator.
• The server centre may be swamped, try again later.
SIM card PIN locked
• Contact your network operator to obtain the PUK
code (Personal Unblocking Key).
The phone can't be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your
phone is visible to other users.
• Make sure that the two phones are within Bluetooth’s
detection range.
20
Specifications ......................
Processor MT6572A
Platform KaiOS
Memory 512MB ROM + 256MB RAM
Dimensions
(LxWxT)
122.1x51.0x14.1mm
Weight 85g
Display 2.4 inch main LCD screen
Network 3078A:850/900/1800/1900
(B1/2/4/5)
3078G:
850/900/1800/1900(B2/5)
(Band frequency and data speed
are operator dependent.)
75 76
GPS GPS
Connectivity • Bluetooth BT4.2
• Wi-Fi 802.11b/g/n (2.4GHz)
• 3.5 mm audio jack
• micro-USB
Camera • Up to 1.30 megapixel back
camera by SW
Audio
supported
formats
AAC, AAC+,eAAC,AMR, OGG
Battery
(1)
Capacity: 1030 mAh
Expansion Slot microSD
TM
memory card(Availability
of microSD card depends on market)
Special feature • GPS
Note: Specifications are subject to change without
prior notice.
(1)
(1)
The original battery has undergone rigorous safety
inspections to meet qualification standards, the use of
non-original batteries may be dangerous.
CJA1KV2ALAAA
