Vizio Television M Series M420SR User Manual

M370SR / M420SR - user manual

LED LCD HDTV

Manufactured under license from Dolby Laboratories.

Dolby and the double-D symbol are trademarks of Dolby

Laboratories.

This product qualies for ENERGY STAR in the “factory

default” setting and this is the setting in which power

savings will be achieved. Changing the factory default

picture settings or enabling other features will increase

power consumption that could exceed the limits necessary

to qualify for ENERGY STAR rating.

HDMI, the HDMI logo and High-Denition Multimedia

Interface are trademarks or registered trademarks of HDMI

Licensing LLC.

SRS TruSurround HD and SRS TruVolume are trademarks

of SRS Labs, Inc. TruSurround HD and TruVolume

technologies are incorporated under license from SRS

Labs, Inc.

Welcome

Thank You for Choosing VIZIO

And congratulations on your new VIZIO HDTV.

To get the most out of your new VIZIO product, read these instructions before

using your product and retain them for future reference. Be sure to inspect the

package contents to ensure there are no missing or damaged parts.

Product Registration

To purchase or inquire about accessories and installation services for your VIZIO

product, visit our website at www.VIZIO.com or call toll free at 1-888-849-4623.

We recommend that you either:

• RegisteryourVIZIOproductatwww.VIZIO.com

• Completeandmailtheenclosedregistrationcard

Extended Warranties

For peace of mind, and to protect your investment beyond the standard warranty,

VIZIO offers on-site extended warranty service plans. These plans provide

additional coverage during the standard warranty period. To purchase an extended

warranty service plan, visit www.VIZIO.com.

When Reading this Manual

When you see this symbol, please read the accompanying important

warning or notice. It is intended to alert you to the presence of

important operating instructions.

When you see this symbol, please read the accompanying helpful

tip.

My Product Information

Enter your product information here for easy reference:

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DateofPurchase:

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M370SR/M420SR

torainormoisture,doesnotoperatenormallyorhasbeendropped.

• UnplugthepowercordbeforecleaningyourTV.

• WhenmovingyourTVfromanareaoflowtemperaturetoanareaof

hightemperature,condensationmayforminthehousing.Waitbefore

turningonyourTVtoavoidcausingre,electricshock,orcomponent

damage.

• AdistanceofatleastthreefeetshouldbemaintainedbetweenyourTV

andanyheatsource,suchasaradiator,heater,oven,amplieretc.Do

notinstallyourTVclosetosmoke.OperatingyourTVclosetosmoke

ormoisturemaycausereorelectricshock.

• Slotsandopeningsinthebackandbottomofthecabinetareprovided

forventilation.ToensurereliableoperationofyourTVandtoprotectit

fromoverheating,besuretheseopeningsarenotblockedorcovered.

DonotplaceyourTVinabookcaseorcabinetunlessproperventilation

isprovided.

• NeverpushanyobjectintotheslotsandopeningsonyourTVcabinet.

DonotplaceanyobjectsonthetopofyourTV.Doingsocouldshort

circuitpartscausingareorelectricshock.Neverspillliquidsonyour

T V.

• YourTVshouldbeoperatedonlyfromthetypeofpowersource

indicatedonthelabel.Ifyouarenotsureofthetypeofpowersupplied

toyourhome,consultyourdealerorlocalpowercompany.

• DonotapplypressureorthrowobjectsatyourTV.Thismay

compromisetheintegrityofthedisplay.Themanufacturer’swarranty

doesnotcoveruserabuseorimproperinstallations.

• Thepowercordmustbereplacedwhenusingdifferentvoltagethanthe

voltagespecied.Formoreinformation,contactyourdealer.

• YourTVisequippedwithathree-prongedgroundedplug(aplugwith

athirdgroundingpin).Thisplugwilltonlyintoagroundedpower

outlet.Thisisasafetyfeature.Ifyouroutletdoesnotaccommodatethe

three-pronged,haveanelectricianinstallthecorrectoutlet,orusean

adaptertogroundyourTVsafely.Donotdefeatthesafetypurposeof

thegroundedplug.

• Whenconnectedtoapoweroutlet,powerisalwaysowingintoyour

TV.Tototallydisconnectpower,unplugthepowercord.

• Thelightningashwitharrowheadsymbolwithinanequilateraltriangle

isintendedtoalerttheusertothepresenceofun-isolated,dangerous

voltagewithintheinsideofyourTVthatmaybeofsufcientmagnitude

toconstituteariskofelectricshocktopersons.

Important Safety Instructions

Your TV is designed and manufactured to operate within deﬁned design limits.

Misuse may result in electric shock or ﬁre. To prevent your TV from being

damaged, the following instructions should be observed for the installation,

use, and maintenance of your TV. Read the following safety instructions before

operating your TV. Keep these instructions in a safe place for future reference.

• Toreducetheriskofelectricshockorcomponentdamage,switchoff

thepowerbeforeconnectingothercomponentstoyourTV.

• Readtheseinstructions.

• Keeptheseinstructions.

• Heedallwarnings.

• Followallinstructions.

• Donotusethisapparatusnearwater.

• Cleanonlywithadrycloth.

• Donotblockanyventilationopenings.Installinaccordancewiththe

manufacturer’sinstructions.

• Donotinstallnearanyheatsourcessuchasradiators,heatregisters,

stoves,orotherapparatus(includingampliers)thatproduceheat.

• Donotdefeatthesafetypurposeofthepolarizedorgrounding-type

plug.Apolarizedplughastwobladesandathirdgroundingprong.

Thewidebladeorthethirdprongareprovidedforyoursafety.Ifthe

providedplugdoesnottintoyouroutlet,consultanelectricianfor

replacementoftheobsoleteoutlet.

• Protectthepowercordfrombeingwalkedonorpinched,particularlyat

plugs,conveniencereceptacles,andthepointwheretheyexitfromthe

apparatus.

• Onlyuseattachments/accessoriesspeciedbythemanufacturer.

• Use onlywiththe cart,stand,tripod, bracket,ortable

speciedbythemanufacturer,orsoldwiththeapparatus.

Whenacartisused,usecautionwhenmovingthecart/

apparatuscombinationtoavoidinjuryfromtip-over.

• Unplugthisapparatusduringlightningstormsorwhenunusedforlong

periodsoftime.

• Referallservicingtoqualiedservicepersonnel.Servicingisrequired

whentheapparatushasbeendamagedinanyway,suchaswhen

thepower-supplycordorplugisdamaged,liquidhasbeenspilledor

objectshavefallenintotheapparatus,theapparatushasbeenexposed



M370SR/M420SR

• Donotoverloadpowerstripsandextensioncords.Overloadingcan

resultinreorelectricshock.

• ThewallsocketshouldbeinstallednearyourTVandeasilyaccessible.

• OnlypowerofthemarkedvoltagecanbeusedforyourTV.Anyother

voltagethanthespeciedvoltagemaycausereorelectricshock.

• Donottouchthepowercordduringlightning.Toavoidelectricshock,

avoidhandlingthepowercordduringelectricalstorms.

• UnplugyourTVduringalightningstormorwhenitwillnotbeused

forlongperiodoftime.ThiswillprotectyourTVfromdamagedueto

powersurges.

• DonotattempttorepairorserviceyourTVyourself.Openingor

removingthebackcovermayexposeyoutohighvoltages,electric

shock,andotherhazards.Ifrepairisrequired,contactyourdealerand

referallservicingtoqualiedservicepersonnel.

• WARNING:KeepyourTVawayfrommoisture.DonotexposeyourTV

torainormoisture.IfwaterpenetratesintoyourTV,unplugthepower

cordandcontactyourdealer.Continuoususeinthiscasemayresultin

reorelectricshock.

• DonotuseyourTVifanyabnormalityoccurs.Ifanysmokeorodor

becomesapparent,unplugthepowercordandcontactyourdealer

immediately.DonottrytorepairyourTVyourself.

• Avoidusingdroppedordamagedappliances.IfyourTVisdropped

andthehousingisdamaged,theinternalcomponentsmayfunction

abnormally.Unplugthepowercordimmediatelyandcontactyour

dealerforrepair.ContinueduseofyourTVmaycausereorelectric

shock.

• DonotinstallyourTVinanareawithheavydustorhighhumidity.

OperatingyourTVinenvironmentswithheavydustorhighhumidity

maycausereorelectricshock.

• FollowinstructionsformovingyourTV.Ensurethatthepowercordand

anyothercablesareunpluggedbeforemovingyourTV.

• WhenunpluggingyourTV,holdtheAC/DCpoweradapter,notthe

cord.Pullingonthepowercordmaydamagethewiresinsidethecord

andcausereorelectricshock.WhenyourTVwillnotbeusedforan

extendedperiodoftime,unplugthepowercord.

• Toreduceriskofelectricshock,donottouchtheconnectorwithwet

hands.

• Insertbatteriesinaccordancewithinstructions.Incorrectpolaritiesmay

causethebatteriestoleakwhichcandamagetheremotecontrolor

injuretheoperator.Donotexposebatteriestoexcessiveheatsuchas

sunshine,reorthelike.

• Ifanyofthefollowingoccurs,contactthedealer:

-Thepowercordfailsorfrays.

-LiquidspraysoranyobjectdropsintoyourTV.

-YourTVisexposedtorainorothermoisture.

-YourTVisdroppedordamagedinanyway.

-TheperformanceofyourTVchangessubstantially.

• Thisapparatusshallnotbeexposedtodrippingorsplashingand

noobjectsllwithliquids,suchasvases,shallbeplacedonthe

apparatus.

• Themainsplugorappliancecouplerisusedasthedisconnectdevice,

thedisconnectdeviceshallremainreadilyoperable.

• CAUTION-Theseservicinginstructionsareforusebyqualiedservice

personnelonly.Toreducetheriskofelectricshock,donotperformany

servicingotherthanthatcontainedintheoperatinginstructionsunless

youarequaliedtodoso.

The lightning ﬂash with arrowhead symbol within an equilateral triangle is

intended to alert the user to the presence of uninsulated DANGEROUS

VOLTAGE within the product’s enclosure that may be of sufﬁcient

magnitude to constitute a risk of electrical shock to persons.

M370SR/M420SR

Television Antenna Connection Protection

If an outside antenna/satellite dish or cable system is to be connected to the TV,

make sure that the antenna or cable system is electrically grounded to provide

some protection against voltage surges and static charges.

Article 810 of the National Electrical Code, ANSI/NFPSA 70, provides information

with regard to proper grounding of the mast and supporting structure, grounding

of the lead-in wire to an antenna discharge unit, size of the grounding conductors,

location of antenna discharge unit, connection to grounding electrodes, and

requirements of the grounding electrode.

Lightning Protection

For added protection of the TV during a lightning storm or when it is left

unattended or unused for long periods of time, unplug the TV from the wall outlet

and disconnect the antenna or cable system.

Power Lines

Do not locate the antenna near overhead light or power circuits, or where it could

fall into such power lines or circuits. Remember, the screen of the coaxial cable is

intended to be connected to earth in the building installation.

DTV Transition Advisory

The nationwide switch to digital television broadcasting was complete on June

12, 2009. Analog-only television sets that receive TV programming through an

antenna now need a converter box to continue to receive over-the-air TV. Watch

your local stations to ﬁnd out when they will turn off their analog signal and switch

to digital-only broadcasting. Analog-only TVs should continue to work as before

to receive low power, Class A or translator television stations and with cable and

satellite TV services, gaming consoles, VCRs, DVD players, and similar products.

For additional information, please contact the parties listed below, as appropriate:

FCC (US Federal Communications Commission)

Web: www.fcc.gov

Phone: 1-888-CALL-FCC (1-888-225-5322)

TTY: 1-888-TELL-FCC (1-888-835-5322)

Fax: 1-866-418-0232

E-mail: [email protected]

NTIA (National Telecommunications and Information Administration)

Web: www.ntia.doc.gov

Phone: 1-888-DTV-2009 (1-888-388-2009)

List of US Television Stations: www.high-techproductions.com/usTVstations.htm

Your TV comes with a built-in tuner capable of processing digital

broadcasts. No extra converter box is needed.

Ground Clamp

Antenna Lead In Wire

Antenna Discharge Unit

(NEC Section 810-20)

Grounding Conductors

(NEC Section 810-21)

Ground Clamps

Power Service Grounding Electrode System

(NEC ART 250, part H)

Electric Service Equipment

Table of Contents

Installing the TV .......................................................................1

Inspecting the Package Contents ........................................................... 1

Installing the TV ....................................................................................... 1

Installing the TV Stand ........................................................................ 1

Installing the TV on a Wall .................................................................... 2

Controls and Connections ........................................................3

Rear Panel Inputs .................................................................................... 3

Right Side Panel ...................................................................................... 4

Front Panel .............................................................................................. 4

Remote Control (Back) ............................................................................ 4

Remote Control ....................................................................................... 5

VIA Shortcut Buttons ........................................................................... 6

Replacing the Batteries ........................................................................ 6

Connecting Your Devices ..........................................................7

Before You Begin .................................................................................... 7

Connecting Your Devices ........................................................................ 7

Setting Up Your Network Connection ..................................................... 9

Connecting to A Wired Network .......................................................... 9

Connecting to a Wireless Network ...................................................... 9

Completing the First-Time Setup ..............................................10

Using the On-Screen Menu ...................................................... 11

Navigating the On-Screen Menu ............................................................. 11

Changing the Input Source ..................................................................... 11

Setting the Screen Aspect Ratio ............................................................. 12

Changing the Screen Aspect Ratio ...................................................... 13

Setting Up Closed Captioning ................................................................ 13

Changing the Appearance of Digital Closed Captions ........................ 14

Activating the Sleep Timer ...................................................................... 14

Setting the Auto Power Off Feature ..................................................... 14

Adjusting the Picture Settings ................................................................. 15

Adjusting the Advanced Picture Settings ............................................ 16

Adjusting the Color Temperature ......................................................... 16

Adjusting the Picture Size and Position ............................................... 17

Resetting the Picture Settings ............................................................ 17

Adjusting the Audio Settings ............................................................... 18

Adjusting the Advanced Audio Settings .............................................. 18

Resetting the Audio Settings ............................................................... 19

Using the Network Connection Menu ..................................................... 19

Connecting to a Wireless Network ...................................................... 19

Changing the Advanced Network Settings .......................................... 20

Testing Your Network Connection ....................................................... 20

Changing the TV Settings ....................................................................... 21

Changing the Input Source .................................................................. 21

Setting the Tuner Mode ....................................................................... 21

Scanning for Channels ......................................................................... 22

Adding New Channels ......................................................................... 22

Skipping Channels ............................................................................... 23

Changing the Audio Language ............................................................ 23

Using the Parental Controls ................................................................. 24

Accessing the Parental Controls Menu ................................................ 24

Enabling or Disabling Program Ratings ............................................... 24

Locking and Unlocking Channels ........................................................ 24

Blocking and Unblocking Content by Rating ....................................... 25

Changing the Parental Control Passcode ............................................ 25

Resetting the Content Locks ............................................................... 25

Changing the Names of the Inputs ...................................................... 26

Changing the On-Screen Menu Language .......................................... 26

Setting the Time Zone .......................................................................... 27

Adjusting the CEC Settings ................................................................. 27

Using the Help Menu .............................................................................. 28

Displaying System Information ............................................................ 28

M370SR / M420SR

Resetting the TV Settings .................................................................... 28

Restoring the TV to Factory Default Settings ...................................... 28

Using Guided Setup ............................................................................. 29

Using the Info Window ......................................................................... 30

Using the USB Media Player .....................................................31

Using the USB Media Player ................................................................... 31

Connecting a USB Thumb Drive to the TV .......................................... 31

Playing USB Media .............................................................................. 31

Using VIZIO Internet Apps ......................................................... 34

Using the VIA Shortcut Buttons .............................................................. 34

Using the VIA Dock ................................................................................. 34

Moving an App on the VIA Dock .......................................................... 34

Adding a New App to the VIA Dock ..................................................... 35

Removing an App from the VIA Dock .................................................. 35

Creating and Managing User Proles ..................................................... 35

Creating an Owner PIN ........................................................................ 35

Creating a New User Prole ................................................................. 36

Removing a User Prole ...................................................................... 37

Restoring the VIA Dock to the Factory Default Settings ......................... 37

Troubleshooting & Technical Support........................................38

The TV displays “No Signal.” ............................................................... 38

There is no power. ................................................................................ 38

The power is on, but there is no image on the screen. ........................ 38

There is no sound. ............................................................................... 38

The colors on the TV don’t look right. .................................................. 38

The buttons on the remote aren’t working. .......................................... 38

The image quality is not good. ............................................................. 38

The picture is distorted. ....................................................................... 39

The display image does not cover the entire screen. .......................... 39

The TV has pixels (dots) that are always dark or always lit. ................ 39

I see “noise” or static on the screen. ................................................... 39

When I change input source, the volume changes. ............................. 39

When I change input source, the display image changes size. ........... 39

Speciﬁcations .......................................................................... 40

Limited Warranty .....................................................................42

Legal & Compliance .................................................................43

Installing the TV

Inspecting the Package Contents

Before installing your new TV, take a moment to inspect the package contents.

Use the images below to ensure nothing is missing or damaged.

When you have completed your inspection, install the TV.

VIZIO LCD HDTV with Base

Installing the TV

After removing the TV from the box and inspecting the package contents you can

begin installing the TV. Your TV can be installed in two ways:

• Onaatsurface,usingtheincludedstand

• Onawall,usingaVESA-standardwallmount(notincluded)

Installing the TV Stand

Your TV includes a stand designed to support the weight of the TV and keep it

from falling over. However, the TV can still fall over if:

• Itisplacedonanuneven,unstable,ornon-levelsurface

• Itispushed,pulled,orotherwiseimproperlymoved

• IfanearthquakeoccursandtheTVisnotproperlysecured

To install the TV stand for model:

1. Place the TV screen-down on a clean,

ﬂat surface. To prevent scratches or

damage to the screen, place the TV on

a soft surface, such as carpet, rug, or

blanket.

Use a phillips-head screwdriver to

attach the stand neck to the TV.

2. Push the base onto the stand neck.

PackageContents

Remote Control with

Batteries

User Manual and

Quick Start Guide

Cleaning Cloth

RF Adapter

M370SR/M420SR

Installing the TV on a Wall

To mount your TV on a wall, you will need a wall mount. Consult the information

below to ﬁnd the appropriate mount for your TV model:

M370SR M420SR

Screw Size: M6 M6

Screw Length: 10mm 10mm

Screw Pitch: 1mm 1mm

Hole Pattern: 200mm (V) x 200mm (H) 400mm (V) x 400mm (H)

Installing a TV on a wall requires lifting. To prevent injury or damage

to the TV, ask someone to help you.

Be sure the mount you choose is capable of supporting the weight of the TV. After

you have determined that you have the correct mount for your TV, you can begin

the installation.

To install your TV on a wall:

1. Disconnect any cables connected to your TV.

2. Place the TV face-down on a clean, ﬂat, stable surface. Be sure the surface

is clear of debris that can scratch or damage the TV.

3. Using a philips-head screwdriver, remove the base by loosening and

removing the screws from the stand neck.

4. Attach your TV and wall mount to the wall, carefully following the

instructions that came with your mount.

Use only with a UL-listed wall mount bracket rated for the weight/load of

this TV. See

Appendix A - Speciﬁcations

for the weight of this TV.

3. Use a phillips-head screwdriver to

tighten the included screws.

4. Move the TV with attached stand into

an upright position and place on a ﬂat,

level, and stable surface.

5. To ensure proper ventilation, leave at

least 1” of space between the back of

the TV and any other objects (walls,

etc).

1”

3.5mm Stereo

Audio Out:

Connect 3.5mm audio device.

Optical Digital

Audio Out:

Connect optical audio device.

USB: Connect USB thumb drive to play music or

view photos.

HDMI: Connect HDMI devices.

3.5mm PC Audio In: Connect 3.5mm connector from computer.

DTV/TV: Connect RF/Coaxial connector from cable or antenna.

RGB PC: Connect RGB cable from computer. Use the included

Component to RGB adapter to connect additional

composite devices.

Component/

Composite:

Connect component or composite device.

Ethernet: Connect ethernet cable from home network.

Rear Panel Inputs

HDMI (1,2,3)

AUDIO

HDMI (BEST)

USB 2

USB 1

AUDIO

OUT

ARC

DIGITAL AUDIO

OUT

USB

Component/

Composite

COMPONENT (BETTER)

Pb/Cb Pr/Cr L R

DTV/TVETHERNET

RGB PC

Y/V

COMPOSITE [GOOD]

RGB PC

Ethernet

DTV/TV

Optical Digital

Audio Out

3.5mm Stereo

Audio Out

3.5mm PC

Audio In

HDMI (4)

M420SR ONLY

Controls and Connections

M370SR / M420SR

Right Side Panel

Power

Channel Up

Channel Down

Volume Up

Volume Down

Input

Power: Turn the TV on or off.

Menu: Display on-screen menu.

Channel Up/Down: Change the channel.

Volume Up/Down: Increase or decrease the loudness of the TVs audio.

Input: Change the input device. With each press of the

button, the TV will display a different input source

Front Panel

VIZIO Light

Remote Control Sensor: When using the remote, point it directly at this

sensor.

VIZIO Light: When the TV is on, the light is on.

Remote Control (Back)

App ShortcutsQWERTY KeypadArrow

IMPORTANT: Do not cover this area. This is the transmitter.

Remote Control (Back)

Remote Control

Sensor

M370SR / M420SR

Power/Standby: Turn the TV on or off.

Input: Change the input device.

A/V Controls: Control external device (Blu-Ray or DVD player).

Info: Display the Info Window. See

Using the Info Win-

dow

on page 30.

CC (Closed:

Captioning)

Open the CC Menu. See

Setting Up Closed Cap-

tioning

on page 13.

Menu: Display the on-screen menu. See

Scanning for

Channels on page 22

Exit: Close the on-screen menu.

Arrow: Navigate the on-screen menu and episode guide.

OK: Select highlighted menu option.

Back: Go to the previous on-screen menu options.

Guide: Display the Info Window. See

Using the Info Win-

dow

on page 30.

VIA Shortcuts: Control VIZIO Internet Apps. See the

VIA Shortcut

Buttons

graphic.

Volume Up/Down: Increase or decrease the loudness of the TV’s

audio.

Channel Up/Down: Change the channel. With each press of the but-

ton, the channel will increase or decrease by one.

VIA: Start VIA Internet Apps. See

Using the VIA Dock

on page 34.

Mute: Turn the sound off or on. When mute is activated,

the TV’s audio is turned off.

Last: Return to the channel last viewed.

Number Pad: Use the number pad to manually enter a channel.

Dash (-): Use with number pad to manually enter a digital

sub-channel. (For example, 18-4 or 18-5.)

Wide: Switch between display modes.

Remote Control

Power/Standby

A/V Controls

Info

Arrow

Channel

Up/Down

Last

Number Pad

Wide

Mute

Volume

Up/Down

Exit

Input

GuideBack

V Button

Dash (-)

VIA Shortcuts

App Launcher

Battery Compartment

Remote Control

M370SR / M420SR

VIA Shortcut Buttons

Move/Delete App from VIA Dock

Change Screen Size

(when VIA Sidebar is open)

View Settings for Active VIA App

Exit App/Exit VIA Dock

Replacing the Batteries

1. Remove the battery cover.

2. Insert two AAA batteries into the

remote control. Make sure that the (+)

and (-) symbols on the batteries match

the (+) and (-) symbols inside the

battery compartment.

3. Replace the battery cover.

• Use only good quality batteries.

• Inserting the batteries incorrectly may result in cracking or leakage

that may cause a ﬁre or result in injury.

• Dispose of old or dead batteries in accordance with local hazardous

waste regulations.

• Keep batteries away from children and pets.

Connecting Your Devices

Your HDTV can be easily connected to an external device:

• DVDorBlu-Rayplayer

• Videogameconsole

• Cablebox

• Externalantenna

• Orotherdevice

Before You Begin

To connect a device to the HDTV:

1. Verify that the device has one of the following types of video ports

available:

RequiredDevicePorts

HDMI RGB

RF/AntennaComponent

CompositeAV

2. Ensure the TV has a matching port available.

3. Ensure you have a cable that matches the available port. For example, if

you are connecting a Blu-ray player with an HDMI port, be sure you have

an HDMI cable.

Connecting Your Devices

Once you have determined the best available connection type on both your

device and the TV, ensure you have the corresponding cable.

To connect a device to the TV:

1. Ensure both the TV and your device are off.

2. Connect the device and the TV. Use the best available connection. See the

Device Connection Chart on the next page.

Ensure each end of the cable is securely connected.

3. Turn the TV on by pressing the Power/Standby button on the remote.

4. Turn your device on.

5. When you are ready to use your newly connected device, press the INPUT

button on the remote and select the connection type (HDMI, RGB, etc) from

the on-screen menu. Press OK.

6. Check the list of devices/connection types below for special instructions:

• Component2:TousetheComponent2input,connectaComponent

toRGBadaptertotheRGBportontheTV(notincluded).Connectyour

componentcabletotheadapter.

• CableTV(withoutcablebox/directlyfromwall)

Performachannelscan.

ScanningforChannels

onpage22

• RGB

MakesurethedesktopresolutiononthePCissetto1920x1080.Set

theScreenModetoNormal.

• DVDPlayerwithDVI

Connectleft(white)andright(red)audiocablestotheLandRports

nexttotheHDMIportsontheTV.

M370SR/M420SR

Select One:

BETTER

GOOD

BEST

HDMI

RF/

COAXIAL

RGB

COMPONENT

COMPOSITE

DIGITAL

DIGITAL /

ANALOG

DeviceConnectionChart

Selectoneoftheconnectiontypes.



Usethecable(s)showntoconnect

theTVtoyourdevice.

M370SR/M420SR

Setting Up Your Network Connection

Your TV is internet-ready, and can be connected to your home network in two

ways:

• Wired,usingtheRJ45(ethernet)connectoronthebackpanel

• Wirelessly,usingyourhomewirelessnetwork

Once you have connected to your home network and the Internet, you can use

VIA apps to deliver popular online content to your TV.

ConnectingtoAWiredNetwork

To connect to a wired network:

1. Ensure you have:

• AnethernetcablelongenoughtoreachyourTV

• Arouterormodemwithanavailableethernetport

• Ahigh-speedinternetconnection

2. Connect your ethernet cable to the router and to the ethernet port on the

back of the TV.

3. Use the Guided Network Setup to conﬁgure the TV. See

Using Guided

Setup on page 29.

ConnectingtoaWirelessNetwork

To connect to a wireless network:

1. Ensure you have:

• Arouterbroadcastingahigh-speedwirelesssignal(wireless-n

recommended)

• Ahigh-speedinternetconnection

2. Use the Guided Network Setup to conﬁgure the TV. See

Using Guided

Setup on page 29.

Completing the First-Time Setup

The ﬁrst time you turn on the TV, the Setup App will guide you through each of the

steps necessary to get your TV ready for use.

Before you begin the ﬁrst-time setup:

• YourTVshouldbeinstalledandthepowercordshouldbeconnected

toanelectricaloutlet.See

InstallingtheTV

onpage1.

• Yourdevicesshouldbeconnected.See

ConnectingYourDevices

on

page7.

• Ifyouhaveawirelessnetwork,havethenetworkkeyready.

• Ifyouareconnectingtoyournetworkwithanethernetcable,connect

ittotheethernetportontheTV.See

SettingUpYourNetwork

Connection

onpage9.

To complete the ﬁrst-time setup:

1. Press the Power/Standby button on

the remote. The TV powers on and the

Setup App starts.

2. Use the Up/Down Arrow buttons on

the remote to highlight Home Mode

Setup and press OK.

3. Use the OK and Arrow Up/Down

buttons on the remote to read and

accept the Terms of Service and

When you are ﬁnished, highlight Next

and press OK.

VIZIO

Connected TV

Getting Started

Insert the provided batteries into the remote

control and use the UP , DOWN and

OK button to navigate the set-up screens.

Begin Activation

Retail Mode

SET-UP PROGRESS

Exit Help Language

4. Select the name of your wireless

network from the list of available

networks and press OK.

Enter the network key using the

on-screen keyboard, then highlight

Connect and press OK.

If the TV is connected to your network via an ethernet cable, you will

not see this screen. The TV will connect to your network automatically.

If you are not connecting your TV to your network, you can skip this

step. Highlight Skip and press OK.

5. Enter your First Name, Last Name,

Phone Number, ZIP Code, and E-mail

Address using the on-screen keyboard.

Highlight Next and press OK.

6. Answer the on-screen questions about

your TV connection using the Arrow

and OK buttons on the remote.

7. When you have ﬁnished the channel

scan, highlight Exit to Live TV and

press OK.

The First-Time Setup is complete.

Connect to

the Internet

MY_HOME_WIFI

VIZIO

VIZIO_2

Manually Enter Network Name {SSID}

Connect Using an Ethernet Cable

You can connect to the Internet through a wind

(Ethernet) connection or the built-in wireless

functionality.

Available wireless networks

SET-UP PROGRESS

ExitBack Help Skip

Your TV features an easy-to-use on-screen menu.

To open the on-screen menu, press the MENU button on the remote. You can

also open the on-screen menu by pressing the VIA button and selecting HDTV

Settings from the VIA Dock, then pressing OK.

From this menu, you can:

• Changetheinputsource

• Setthescreenaspectradio

• Setupclosedcaptioning

• Activatethesleeptimer

• Adjustthepicturesettings

• Adjusttheaudiosettings

• Congurethenetworksettings

• ChangeTVsettings

• Accessthehelpmenu

Navigating the On-Screen Menu

To open the on-screen menu, press the

MENU button on the remote.

Use the Arrow buttons to highlight a menu

option, and press the OK button to select

that option.

While navigating the on-screen menu, you can press the BACK

button at any time to return to the previous menu screen. The EXIT

button will close the on-screen menu.

Changing the Input Source

External devices such as DVD players, Blu-Ray Players, and video game consoles

can be connected to your TV. To display one of these devices on your TV, you

must ﬁrst change the input source in the on-screen menu.

For instructions on connecting external devices, see

Connecting Your Devices

page 7.

To change the input device:

1. Press the MENU button on the remote. The on-screen menu is displayed.

2. Use the Arrow buttons on the remote to highlight the Input icon and press

OK. The Input menu is displayed.

3. Use the Up/Down Arrow buttons on the remote to highlight the input

source you wish to display. Press OK, then press EXIT.

You can also quickly access the Input menu by pressing the INPUT

button on the remote.

Using the On-Screen Menu

M370SR/M420SR

Setting the Screen Aspect Ratio

The TV can display images in ﬁve different modes: Normal, Wide, Zoom, Panoramic,

and Stretch. Each mode displays content according to the content’s original format.

Original

Content

Format



480p/480i(4:3)



720p(16:9)



1080p/1080i(16:9)



RGB(4:3)



RGB(16:9)

Normal

Wide

Zoom

Panoramic

Stretch

Use the table below to determine the best aspect ratio for your content type.

Areas in red will not be visible on your TV screen.

M370SR/M420SR

Changing the Screen Aspect Ratio

The TV can display images in four different modes: Normal, Wide, Zoom, and

Panoramic. Each mode displays the picture differently.

To change the screen aspect ratio:

1. Press the MENU button on the remote.

2. Use the Arrow buttons to highlight the

Wide icon. Press OK.

3. Use the Arrow buttons to highlight your desired screen mode and press

OK:

• Normal preservesthecontent’soriginalaspectratio.Sincethe4:3

aspectratioisnotlargeenoughtolltheTV’sscreen,blackbarsare

addedtotheleftandrightofthedisplayimage.

• Wide stretchesa4:3aspectratiopicturetotheedgesofthescreen.

Sincethepictureisbeingstretched,thedisplayimagemayappear

distorted.Iftheprogramisalreadyformattedforwidescreenviewing

(1.85:1or2.35:1),thenblackbarswillappearonthetopandbottomof

thedisplayimage.

• Zoom expandsimageswithblackbarstotthescreen.

• Panoramic expandsthedisplayimagetollthescreen.Imagesmay

appearwiderthanintended.Ifyouarewatchingwidescreen(1.85:1

or2.35:1)content,blackbarswillstillappearonthetopandbottom

ofthedisplayimage.This option is only available when the TV is

displaying a 480i/480p source.

• Stretchexpandsthedisplayimagetollthescreen.Imagesmay

appearwiderthanintended.Ifyouarewatchingwidescreen(1.85:1

or2.35:1)content,blackbarswillstillappearonthetopandbottom

ofthedisplayimage.This option is only available when the TV is

displaying a 720p/1080i/1080p source.

Wide Zoom

Wide

Normal Panoramic

Setting Up Closed Captioning

Your TV can display closed captions for programs that include them. Closed

captions display a transcription of a program’s dialogue.

If the program you are viewing is not being broadcast with closed

captions, the TV will not display them.

To activate or deactivate closed captions:

1. Press the MENU button on the remote.

The on-screen menu is displayed.

2. Use the Arrow buttons on the remote

to highlight the CC icon and press OK.

The Closed Caption menu is displayed.

3. Use the Arrow buttons on the remote

to highlight the type of closed captions

you wish to see:

• Analog Closed Captionfor

analog(NTSC)TVchannels.

• Digital Closed Captionfor

digital(ATSC)TVchannels.

4. After highlighting the type of closed

captions you wish to see, use the Left/

Right Arrow buttons on the remote to

select the caption channel you wish to

display, then press EXIT.

Caption channels usually display different languages. For example,

CC1 may display English captions and CC2 may display Spanish

captions.

M370SR/M420SR

Changing the Appearance of Digital Closed Captions

Digital closed captions can be displayed according to your preference.

To change the appearance of digital closed captions:

1. From the Closed Caption menu, use

the Arrow buttons to highlight Digital

CC Style.

2. Use the Left/Right Arrow buttons on

the remote to select Custom, then

press OK. The Digital CC Style menu

appears.

3. Use the Up/Down Arrow buttons on

the remote to highlight the setting you

wish to change, then use the Left/

Right Arrow buttons to change the

setting:

• Caption Style-ChooseAutoto

keepdefaultsettingsorCustomto

manuallychangeeachsetting.

• Text Size-Adjustthesizeofthe

text.

• Color-Changethecolorofthe

text.

• Opacity-Changethetransparencyofthetext.

• BG Color-Changethebackgroundcolor.

• BG Opacity-Changethetransparencyofthebackground.

• Window Color-Changetheedgecolor.

• Window Opacity-Changetheedgetype.

4. When you are satisﬁed with the

appearance of the closed

captions, press the EXIT button on the

remote.

Activating the Sleep Timer

When activated, the TV’s sleep timer will turn the TV off after a set period of time.

To use the sleep timer:

1. Press the MENU button on the remote.

The on-screen menu is displayed.

2. Use the Arrow buttons on the remote

to highlight the Sleep Timer icon and

press OK. The Sleep Timer menu is

displayed.

3. Use the Up/Down Arrow buttons

on the remote to highlight Timer

and press OK. The Timers menu is

displayed.

4. Use the Up/Down Arrow buttons

on the remote to highlight the period

of time after which you want the TV

to turn off: 30, 60, 90, 120, or 180

minutes.

5. Press OK, then press EXIT.

Setting the Auto Power Off Feature

To help save energy, your TV is set by default to turn off after 10 minutes if no

signal is being displayed on the screen. This feature can be deactivated.

To set the Auto Power Off feature:

1. From the Sleep Timer menu, use the Up/Down Arrow buttons on the

remote to highlight Auto Power-Off and press OK. The Auto Power-Off

menu is displayed.

2. Highlight Off or 10 min and press OK. Press Exit.

M370SR/M420SR

Adjusting the Picture Settings

Your TV display can be adjusted to suit your preferences and viewing conditions.

To adjust the picture settings:

1. Press the MENU button on the remote.

The on-screen menu is displayed.

2. Use the Arrow buttons on the remote

to highlight the TV Settings icon and

press OK. The TV Settings menu is

displayed.

3. Use the Up/Down Arrow buttons on

the remote to highlight Picture and

press OK. The Picture Settings menu

is displayed.

4. Use the Arrow buttons on the remote

to highlight Picture Mode, then use

the Left/Right Arrow buttons to

change the picture mode:

• Standard modesetsthevarious

picturesettingstovaluesthat

willproducethebestpicture

inthemostcases.Thisisthe

recommendedsetting.

• Movie modesetsthepicturesettingstovaluesperfectforwatchinga

movieinadarkroom.

• Game modeoptimizesthepicturesettingsfordisplayinggame

consoleoutput.

• Vivid modesetsthepicturesettingstovaluesthatproduceabrighter,

morevividpicture.

• Football,Golf,Basketball,andBaseballmodesoptimizethepicture

settingsfortheirrespectivesports.Alsotrythesemodesforother

sports.

Picture

Picture Mode Standard

Backlight

Brightness

Contrast

Color

Tint

Sharpness

Select Picture Mode: Custom, Standard,

Movie, Golf etc...

• Custompicturemodeallowsyoutomanuallychangeeachofthe

picturesettings:

Backlight - Adjusts the LED brightness to affect the overall

brilliance of the picture. This option is not available unless Ambient

Light Sensor is set to OFF. See

Adjusting the Advanced Picture

Settings on page 16

Brightness - Adjusts the black level of the picture. When this

setting is too low, the picture may be too dark to distinguish details.

When this setting is too high, the picture may appear faded or

washed out.

Contrast - Adjusts the white level of the picture. When this setting

is too high, the picture may appear dark. When this setting is too

low, the picture may appear faded or washed out. If the setting is

too high or too low, detail may be difﬁcult to distinguish in dark or

bright areas of the picture.

Color - Adjusts the intensity of the picture colors.

Tint - Adjusts the hue of the picture. This setting is useful in

adjusting the ﬂesh tones in the picture. If ﬂesh appears too orange,

reduce the level of color before adjusting tint.

Sharpness - Adjusts the edge sharpness of picture elements. It can

be used to sharpen non-HD (high deﬁnition) content; however, it will

not produce detail that does not otherwise exist.

M370SR/M420SR

Adjusting the Advanced Picture Settings

To adjust the advanced picture settings:

1. From the Picture Settings menu, use

the Arrow buttons on the remote to

highlight More, then press OK.

2. Use the Arrow buttons on the remote

to highlight Advanced Picture, then

press OK. The Advanced Picture menu

is displayed.

3. Use the Arrow buttons to highlight

the setting you wish to adjust, then

press Left/Right Arrow to change the

setting:

• Noise Reduction-Diminishes

artifactsintheimagecausedby

thedigitizingofimagemotion

content.SelectOff,Low,Medium,

orHigh.

• Color Enhancement-Reduces

oversaturationofsomecolorsand

improveseshtones.SelectOff,

Normal,RichColor,Green/Flesh,

andGreen/Blue.

• Adaptive Luma-Adjuststheaveragebrightnessofthepictureto

compensateforlargeareasofbrightness.SelectOff,Low,Medium,

Strong,orExtend.

• Film Mode-Optimizesthepictureforwatchinglm.SelectAutoorOff.

• Smart Dimming-SelectOfforOn.

• Ambient Light Sensor-Theambientlightsensordetectsthelight

levelsintheroomandautomaticallyadjuststhebacklightforthebest

picture.SelectOff,Low,andHigh.

4. When you have ﬁnished adjusting the Advanced Picture Settings, press the

EXIT button on the remote.

Advanced Picture

Noise Reduction Low

Normal

Medium

Auto

Low

Color Enhancement

Adaptive Luma

Film Mode

Smart Dimming

Ambient Light Sensor

Reduce Background Picture Noise when

present

Adjusting the Color Temperature

Adjusting the color temperature will change the “warmness” or “coolness” of the

white areas of the picture.

To adjust the color temperature:

1. From the Picture Settings Menu, use

the Arrow buttons to highlight More,

then press OK.

2. Use the Arrow buttons on the remote

to highlight Color Temperature, then

press OK. The Color Temperature

menu is displayed.

3. Use the Arrow buttons on the remote

to highlight Color Temperature, then

use the Left/Right Arrow buttons to

change the color temperature preset:

• Normalisoptimizedfortelevision

viewing.

• Coolproducesablue-hued

picture.

• Computeroptimizesthepicture

foruseasaPCmonitor.

• Customallowsyoutomanuallychangeeachofthecolortemperature

settings:

Red/Green/Blue Gain - Adjusts the amount of each color in the

display.

Red/Green/Blue Offset - Adjusts the position of each color in the

display.

4. If you want to reset the color temperatures to the factory default settings,

highlight Reset Color Temperature and press OK.

5. When you have ﬁnished adjusting the color temperature, press the EXIT

button on the remote.

Color Temperature

Color Temperature Normal

Reset Color Temperature

Menu for White Balance Adjustment

M370SR/M420SR

Adjusting the Picture Size and Position

When displaying an image from the HDMI or RGB input, the size and position of

the display image can be adjusted.

To adjust the picture size and position:

1. Ensure the input is set to HDMI or

RGB.

2. From the Picture Settings menu, use

the Arrow buttons on the remote to

highlight More, then press OK.

3. Use the Arrow buttons on the remote

to highlight Size & Position, then

press OK. The Size & Position menu is

displayed.

4. Use the Arrow buttons to highlight

the setting you wish to adjust, then

press Left/Right Arrow to change the

setting:

• Auto Adjust-Automatically

adjustsdisplayimagetooptimal

sizeandposition.(RGBinputonly.)

• Horiz. Position-Adjuststhe

horizontal(left/right)positionofthe

displayimage.

• Vertical Position-Adjuststhevertical(up/down)positionofthe

displayimage.

• Horizontal Size-Adjuststhewidthofthedisplayimage.

• Vertical Size-Adjuststheheightofthedisplayimage.

• Fine Tune-Adjuststheheightofthedisplayimage.(RGBinputonly.)

5. When you have ﬁnished adjusting the color temperature, press the EXIT

button on the remote.

Size & Position

Horiz. Position

Vertical Position

Horizontal Size

Vertical Size

Adjust the horizontal locaton of the

displayed image

Resetting the Picture Settings

To reset the picture settings to the factory default settings:

1. From the Picture Settings menu, use the Arrow buttons to highlight More,

then press OK.

2. Use the Arrow buttons on the remote to highlight Reset Picture Mode,

then press OK. The TV displays, “Are you sure you want to RESET Picture

Settings to the factory defaults?”

3. Highlight OK and press OK.

4. Press the EXIT button on the remote.

M370SR/M420SR

Adjusting the Audio Settings

To adjust the audio settings:

1. Press the MENU button on the remote.

The on-screen menu is displayed.

2. Use the Arrow buttons on the remote

to highlight Audio and press OK. The

Audio Settings menu is displayed.

3. Use the Arrow buttons to highlight

the setting you wish to adjust, then

press Left/Right Arrow to change the

setting:

• Balance-Adjuststheloudnessof

theaudiooutputfromtheleftand

rightspeakers.

• Lip Sync-Adjuststhesynchroni-

zationbetweenthedisplayimage

andtheaccompanyingaudio

track.

• TV Speakers-Turnsthebuilt-in

speakersonoroff.

• SRS TruSurround HD-TruSurroundHD™isafeature-richsurround

soundsolutionwhichdeliversanimmersivesurroundsound

experiencefromtheTV’sinternalspeakers.Additionally,TruSurround

HDcompletestheentertainmentexperiencebymaintainingasteady

volumewhilewatchingprogrammingandmovies,providingdeep,rich

bass,anddeliveringcrispdetailsandclear,intelligibledialog.SelectOn

orOff.

• SRS TruVolume-TruVolume™intelligentlynormalizesvolume

uctuationsduetotelevisioncommercialsorchannelchanges.Select

OnorOff.

• Advanced Audio-See

AdjustingtheAdvancedAudioSettings

on

page18.

• Reset Audio Mode-Restorestheaudiosettingstothefactory

defaults.See

AdjustingtheAudioSettingsonpage18

4. When you have ﬁnished adjusting the audio settings, press the EXIT button

on the remote.

Audio

Balance

Audio Mode

Flat

Standard

Lip Sync

TV Speakers

SRS TruSurround HD

SRS TruVolume

Advanced Audio

Equalizer Settings

Reset Audio Mode

Reset audio to Factory Settings

Adjusting the Advanced Audio Settings

To adjust the advanced audio settings:

1. From the Audio Settings Menu, use the

Arrow buttons to highlight Advanced

Audio, then press OK. The Advanced

Audio menu is displayed.

2. Use the Arrow buttons to highlight

the setting you wish to adjust, then

press Left/Right Arrow to change the

setting:

• Digital Audio Out-Changesthe

typeofprocessingfortheOptical

outputwhenconnectedtoahome

theateraudiosystem.SelectDolby

Digital,PCM,orOff.

• Analog Audio Out-Setsthe

volumecontrolpropertiesforthe

analogRCA(red/white)connectors

whenconnectedtoahometheater

audiosystem.SelectVariable

tocontroltheexternalspeakers’

volumefromtheTV’svolume

controls,orselectFixedtocontrol

theexternalspeakers’volume

fromyourhometheatersystem

controls.

3. When you have ﬁnished adjusting the advanced audio settings, press the

EXIT button on the remote.

M370SR/M420SR

Resetting the Audio Settings

To reset the audio settings to the factory default settings:

1. Press the MENU button on the remote. The on-screen menu is displayed.

2. Use the Arrow buttons on the remote to highlight the Settings icon and

press OK. The Settings menu is displayed.

3. Use the Arrow buttons on the remote to highlight Audio and press OK. The

Audio Settings menu is displayed.

4. Use the Arrow buttons to highlight Reset Audio Mode and press OK. The

TV displays, “Are you sure you want to RESET Audio Settings to the factory

defaults?”

5. Highlight Yes and press OK.

6. Press the EXIT button on the remote.

Using the Network Connection Menu

Your TV is internet-ready, featuring both an ethernet port and built-in high-speed

802.11n.

Connecting to a Wireless Network

To connect to a wireless network whose network name (SSID) is being broadcast:

1. Press the MENU button on the remote.

The on-screen menu is displayed.

2. Use the Arrow buttons on the remote

to highlight the Network icon and press

OK. The Network Connection menu is

displayed.

3. Highlight the name of your wireless

network (this is the network’s SSID)

and press OK.

4. Using the QWERTY Keypad on

the remote, enter your network’s

password, then highlight Connect and

press OK. (If you would like to use the

on-screen keyboard instead, highlight

Show Keyboard and press OK.)

5. Press the EXIT button on the remote.

Network Connection

Wired connection Disconnected

Wireless Access Points

Enter Access Point Name

Manual Setup

Test Connection

Advanced network settings setup network

M370SR/M420SR

To connect to a wireless network whose network name (SSID) is not being

broadcast:

1. Press the MENU button on the remote.

The on-screen menu is displayed.

2. Use the Arrow buttons on the remote

to highlight the Network icon and

press OK. The Network Connection

menu is displayed.

3. Highlight Enter Access Point Name

and press OK.

4. Using the QWERTY Keypad on the

remote, enter your network’s name

(SSID), then highlight Connect and

press OK. (If you would like to use the

on-screen keyboard instead, highlight

Show Keyboard and press OK.)

5. Using the QWERTY Keypad on

the remote, enter your network’s

password, then highlight Connect and

press OK. (If you would like to use the

on-screen keyboard instead, highlight

Show Keyboard and press OK.)

6. Press the EXIT button on the remote.

Changing the Advanced Network Settings

Advanced users can ﬁne-tune the network settings using the Manual Setup

feature.

To change advanced network settings:

1. From the Network Connection menu,

highlight Manual Setup and press

OK. The Change Settings menu is

displayed.

2. Use the Arrow and OK buttons to

adjust each setting:

• DHCP-(DynamicHost

CongurationProtocol)Thissetting

mustbeturnedOfftochangeany

oftheothersettings.

• IP Address-TheIPaddress

assignedtotheTV.

• Subnet Mask-Thesubnetmask.

• Default Gateway-Yournetwork’s

defaultgatewayaddress.

• Pref. DNS Server-Yourpreferred

domainnameserveraddress.

• Alt DNS Server -Youralternatedomainnameserveraddress.

3. If you need the RJ45 (ethernet) MAC address or the Wireless MAC address

to set up your network, these are displayed at the bottom of the Change

Settings menu.

4. Press the EXIT button on the remote.

Testing Your Network Connection

To test your network connection:

1. From the Network Connection menu, highlight Test Connection and press

OK.

2. The Test Connection screen displays the connection method, network

name, signal strength, and download speed of your network connection.

3. Press the EXIT button on the remote.

IP Setting

DHCP Off

IP Address

. . .

Subnet Mask

Default

Gateway

Pref. DNS

Server

Alt. DNS

Server

RJ45 MAC

Wireless MAC

0:0:0:0:0:0

FF:FF:FF:FF:FF:FF

Dynamic Host Configuration Protocol.

Select “Off” to enter static IP

M370SR/M420SR

Changing the TV Settings

Using the settings menu, you can:

• Changetheinputsource

• SetuptheTVtuner

• NametheTVinputs

• Setupparentalcontrols

• Changetheon-screenmenu

language

• Setthetime

• AdjusttheCECsettings



Changing the Input Source

External devices such as DVD players, Blu-Ray Players, and video game consoles

can be connected to your TV. To display one of these devices on your TV, you

must ﬁrst change the input source in the on-screen menu.

To quickly access the Input Source menu, press the INPUT button

on the remote.

To change the input source from the Settings menu:

1. Press the MENU button on the remote. The on-screen menu is displayed.

2. Use the Arrow buttons on the remote to highlight the Settings icon and

press OK. The Settings menu is displayed.

3. Highlight Input Source and press OK. The Input Source menu is displayed.

4. Highlight the input source you want to display and press OK.

Settings

Input Source TV

Tuner

Name Input

Parental Controls

Menu Language

Time & Local Settings

CEC Settings

Input Source

Setting the Tuner Mode

If you are using a device that is connected to the RF input, such as an external

antenna or cable TV connection, you must set the tuner mode.

1. Press the MENU button on the remote.

The on-screen menu is displayed.

2. Use the Arrow buttons on the remote

to highlight the Settings icon and

press OK. The Settings menu is

displayed.

3. Use the Arrow buttons on the remote

to highlight Tuner Settings and press

OK. The Tuner Settings menu is

displayed.

4. Highlight Tuner Mode and press OK.

The Tuner Mode menu is displayed.

5. Highlight Antenna or Cable and press

OK.

6. Press the EXIT button on the remote.

Tuner

Tuner Mode Cable

English

Auto Channel Scan

Partial Channel Search

Add Analog Channel

Skip Channel

Digital MTS

Select Antenna (Over-The-Air) or Cable

Out-Of-The-Wall for Tuner (Coax Cable)

Input.

M370SR/M420SR

Scanning for Channels

Before the TV can detect and display channels and their associated information,

you must scan for channels. A channel scan may also be necessary when the

TV has been moved to an area where different free-to-air broadcast television

channels are available.

1. Press the MENU button on the remote.

The on-screen menu is displayed.

2. Use the Arrow buttons on the remote

to highlight the Settings icon and

press OK. The Settings menu is

displayed.

3. Highlight Auto Channel Scan and

press OK. The auto channel scan

begins.

4. Wait until the channel scan is 100%

complete. Highlight Done and press

OK.

5. Press the EXIT button on the remote.

Channel Scan

Channels Found

Digital Chnnesls: 0

Analog Chnnels: 0

0% Complete

Cancel

Press OK to finish

Adding New Channels

Occasionally, you may need to add a new analog channel or add a new range of

channels. You can do this by using the Partial Channel Search and Add Analog

Channel options.

To add a range of new channels:

1. From the Settings menu, highlight Partial Channel Search. The Partial

Channel Search menu is displayed.

2. Highlight Scan Mode and select the type of channel you are adding:

Analog/Digital, Analog, or Digital.

3. Highlight From Channel and enter the channel from which you want to

begin the scan. (Use the Number Pad on the remote to enter the channel.)

4. Highlight To Channel and enter the channel to which you want to end the

scan. (Use the Number Pad on the remote to enter the channel.)

5. Highlight Start and press OK. The partial channel search begins.

6. Wait until the partial channel search is 100% complete. Highlight Done and

press OK.

7. Press the EXIT button on the remote.

To add a single new analog channel:

1. From the Settings menu, highlight Add

Analog Channel. The Add Analog

Channel menu is displayed.

2. Highlight Enter Channel # and use the

Number Pad on the remote to enter

the number of the channel you are

adding.

3. Highlight Add Channel and press OK.

The TV scans for the channel.

4. When the TV is done scanning for the

channel, press the EXIT button on the

remote.

M370SR/M420SR

Skipping Channels

After a channel scan is completed, you may ﬁnd that some channels are too weak

to watch comfortably. There may also be some channels you do not want to view.

You can remove these channels from the TV’s memory with the Skip Channel

feature.

Channels that have been removed with the Skip Channel feature can

still be viewed if the channel is entered using the Number Pad. If

you wish to completely block a channel from being viewed, use the

parental controls. See

Using the Parental Controls

on page 24.

To remove a channel:

1. From the Settings menu, highlight Skip

Channel. The Skip Channel menu is

displayed.

2. For each channel you wish to remove,

use the Up/Down Arrow buttons on

the remote to highlight the channel and

press OK. An X appears to the right of

each channel you select.

3. When you have selected all of the

channels you wish to remove, press

the EXIT button on the remote.

Changing the Audio Language

Some digital free-to-air and cable channels broadcast programs in more than one

language. The TV’s MTS (Multichannel Television Sound) feature allows you to

listen to audio in your preferred language.

Not all programs are broadcast in multiple languages. The MTS

feature only works when the program being viewed is being

broadcast in the language you select.

To use the Analog MTS feature:

1. From the Settings menu, highlight

Tuner and press OK. The Tuner menu

is displayed.

2. Highlight Analog MTS and press OK.

3. Select Mono, Stereo, or SAP

(secondary audio programming). Press

OK.

4. Press the EXIT button on the remote.

To use the Digital MTS feature:

1. From the Settings menu, highlight

Tuner and press OK. The Tuner menu

is displayed.

2. Highlight Digital MTS and press OK.

3. Select your preferred language:

English, French, or Spanish. Press

OK.

4. Press the EXIT button on the remote.

M370SR/M420SR

Using the Parental Controls

The TV’s parental controls allow you to prevent the TV from displaying certain

channels or programs without a password.

Accessing the Parental Controls Menu

To access the Parental Controls menu:

1. Press the MENU button on the remote. The on-screen menu is displayed.

2. Use the Arrow buttons on the remote to highlight the Settings icon and

press OK. The TV Settings menu is displayed.

3. Use the Arrow buttons on the remote to highlight Parental Controls and

press OK.

4. Enter your parental passcode. If you have not set a passcode, enter the

default, 0000. The Parental Controls menu is displayed.

To set a custom parental passcode, see

Changing the Parental

Control Passcode

on page 25.

Enabling or Disabling Program Ratings

To manage program content according to its rating, you must enable the Program

Rating feature.

To enable or disable the Program Rating feature:

1. From the Parental Controls menu, highlight Rating Enable and press OK.

The Rating Enable menu is displayed.

2. Select On or Off and press OK.

Locking and Unlocking Channels

When a channel is locked, it will be inaccessible. Locking a channel is a good way

to prevent children from viewing inappropriate material.

To lock or unlock a channel:

1. From the Parental Controls menu, highlight Channel Locks and press OK.

The Channel Locks menu is displayed.

2. Highlight the channel you want to lock or unlock and press OK.

3. When a channel is locked, the Lock icon appears locked. The channel is

not accessible unless the parental passcode is entered.

4. When a channel is unlocked, the Lock icon appears unlocked. The

channel is accessible.

M370SR/M420SR

Blocking and Unblocking Content by Rating

A channel may sometimes broadcast programs that are meant for children, and

at other times broadcast programs that are meant for mature audiences. You may

not want to block the channel completely using a channel lock, but you may wish

to block certain programs from being viewed.

When this is the case, you can use the TV’s Rating Block feature to block content

based on its rating.

For a list of content ratings and their deﬁnitions, visit

www.tvguidelines.org.

To block or unblock content by its rating:

1. From the Parental Controls menu, highlight the content type you want to

adjust and press OK:

USA - TV - USA television program broadcasts.

USA - Movie - USA movie broadcasts.

CAN - English - Canadian English television program broadcasts.

CAN - French - Canadian French television program broadcasts.

2. For each rating type you want to block or unblock, use the Up/Down and

Left/Right Arrow buttons on the remote to highlight the rating type and

press OK.

3. When the rating type is blocked, the Lock icon appears locked. Content

with this rating cannot be viewed.

4. When the rating type is unblocked, the Lock icon appears unlocked.

Content with this rating can be viewed.

5. If you want to block all unrated content, highlight Block Unrated Shows

and use the Arrow buttons on the remote to select On.

6. When you are ﬁnished adjusting the rating level blocks, press the EXIT

button on the remote.

Changing the Parental Control Passcode

If you use the parental controls, you should change the passcode to prevent

children from accessing inappropriate material.

1. From the Parental Controls menu, highlight Change PIN and press OK. The

Change PIN menu is displayed.

2. In the New Pin ﬁeld, use the Number Pad on the remote to enter your new

4-digit parental control passcode.

3. In the Conﬁrm Pin ﬁeld, use the Number Pad on the remote to re-enter

your new 4-digit parental control passcode.

4. Write down your new parental control passcode and save it in a secure

location.

5. Press the EXIT button on the remote.

Resetting the Content Locks

To reset the content locks to the factory-default settings:

1. From the Parental Controls menu, highlight RESET LOCKS and press OK.

The TV displays, “Are you sure you want to RESET ALL LOCKS SETTINGS

to the factory defaults?”

2. Highlight Yes and press OK.

M370SR/M420SR

Changing the Names of the Inputs

To make it easier to recognize the different devices attached to the inputs on your

TV, you can rename the inputs. For example, if you have a DVD player connected

to the Component input, you can rename that input to display “DVD Player”.

To change the name of an input:

1. Press the MENU button on the remote.

The on-screen menu is displayed.

2. Use the Arrow buttons on the remote

to highlight the Settings icon and

press OK. The TV Settings menu is

displayed.

3. Use the Arrow buttons on the remote

to highlight Name Input and press OK.

The Name Input menu is displayed.

4. Highlight Input Source and press OK.

Highlight the input you want to rename

and press OK.

5. If you would like to use a preset input

label, highlight Input Labels and press

OK. Highlight the input label you want

to use and press OK.

If you would like to name the input

yourself, highlight the ﬁeld below Input

Labels and enter your custom label

using the on-screen keyboard and

press OK. (If you would like to use the

on-screen keyboard instead, highlight

Show Keyboard and press OK.)

6. When you have ﬁnished naming your input, press the EXIT button on the

remote.

Changing the On-Screen Menu Language

Your TV can display the on-screen menu in different languages.

To change the on-screen menu language:

1. Press the MENU button on the remote.

The on-screen menu is displayed.

2. Use the Arrow buttons on the remote

to highlight the Settings icon and

press OK. The Settings menu is

displayed.

3. Use the Arrow buttons on the remote

to highlight Menu Language and

press OK. The Menu Language menu

is displayed.

4. Highlight your preferred language

(English, French, or Spanish) and

press OK.

5. Press the EXIT button on the remote.

M370SR/M420SR

Setting the Time Zone

To ensure the correct time is displayed when you press the INFO button, set the

TV’s time zone:

To have the TV display the correct time, you must be connected to

the internet via an Ethernet cable or a wireless network.

1. Press the MENU button on the remote.

The on-screen menu is displayed.

2. Use the Arrow buttons on the remote

to highlight the Settings icon and

press OK. The Settings menu is

displayed.

3. Use the Arrow buttons on the remote

to highlight Time & Local Settings

and press OK. The Time & Local

Settings menu is displayed.

4. Highlight Time Zone and press OK.

The Time Zone menu is displayed.

5. Highlight your time zone and press OK.

6. Highlight Daylight Savings and press

OK. The Daylight Savings menu is

displayed. Choose On if daylight

savings is in effect, or Off if it is not.

7. Highlight Postal Code. Enter your

ZIP code using the keypad on the

remote, then press OK. The ZIP code

information is often used by VIA

Apps to give you the most accurate

location-based information, such as

weather or news.

8. Press the EXIT button on the remote.

Time Zone

Alaska

Hawaii

Pacific

Mountain

Central

Eastern

Atlantic

Newfoundland

Indiana

Arizona

Set your time zone

Adjusting the CEC Settings

The CEC function on your TV enables you to control HDMI-connected devices

with the included remote without any additional programming.

Not all HDMI devices support CEC. See your device’s user manual

for details.

To enable, disable, or adjust CEC settings:

1. Press the MENU button on the remote.

The on-screen menu is displayed.

2. Use the Arrow buttons on the remote

to highlight the Settings icon and

press OK. The Settings menu is

displayed.

3. Use the Arrow buttons on the remote

to highlight CEC Settings and press

OK. The CEC Settings menu is

displayed.

4. Use the Arrow and OK buttons to

adjust each setting:

• CEC Function-TouseCEC,you

mustselectEnable.

• System Audio Control-When

systemaudiocontrolison,you

cancontrolyourdevice’saudio

usingtheTV’sremotecontrol.

• Device Discovery-Usethis

functiontodetermineifyourdevice

isconnectedandsupportsCEC.

5. Press the EXIT button on the remote.

CEC Settings

CEC Function

Off

System Audio Control

Device Discovery

CEC Function

M370SR/M420SR

Using the Help Menu

You can use the TV’s Help menu to:

• Displaysysteminformation

• ResettheTVsettings

• RestoretheTVtoitsfactory

defaultsettings

• Getguidedsetuphelpforthetuner

andnetwork

Displaying System Information

To display a summary of the TV settings:

1. Press the MENU button on the remote.

The on-screen menu is displayed.

2. Use the Arrow buttons on the remote

to highlight the Help icon and press

OK. The Help menu is displayed.

3. Highlight System Info and press OK.

4. Use the Up/Down Arrow buttons to

scroll through the system information.

5. When you are ﬁnished reviewing the system information, press the EXIT

button on the remote.

Resetting the TV Settings

To reset the TV’s picture and audio settings:

1. Press the MENU button on the remote. The on-screen menu is displayed.

2. Use the Arrow buttons on the remote to highlight the Help icon and press

OK. The Help menu is displayed.

3. Highlight Reset TV Settings and press OK. The TV displays, “Are you sure

you would like to Restore Defaults? This will erase any custom settings.”

4. Highlight Yes and press OK.

5. Press the EXIT button on the remote.

Restoring the TV to Factory Default Settings

All of the on-screen menu settings can be reset to the factory defaults.

If you restore the TV to the factory default settings, all changes you

have made to the settings will be lost!

To restore the TV to its factory default settings:

1. Press the MENU button on the remote. The on-screen menu is displayed.

2. Use the Arrow buttons on the remote to highlight the Help icon and press

OK. The Help menu is displayed.

3. Highlight Clear Memory (Factory Default) and press OK.

4. Enter your parental control passcode. If you have not yet set up a parental

passcode, enter the default, 0000.

The TV displays, “Are you sure you would like to Restore Defaults? This will

erase any custom settings.”

5. Highlight Yes and press OK. The TV displays “Memory is being cleared.

The TV will reset shortly.”

6. Wait for the TV to turn off. The TV will turn back on shortly afterward and

the Setup App will begin.

M370SR/M420SR

Using Guided Setup

The TV’s Setup App can be used to easily set up the TV tuner or to connect the

TV with your network.

To access guided setup:

1. Press the MENU button on the remote.

The on-screen menu is displayed.

2. Use the Arrow buttons on the remote

to highlight the Help icon and press

OK. The Help menu is displayed.

3. Highlight Guided Setup and press OK.

4. Highlight Tuner Setup or Network

Setup and press OK.

5. Follow the on-screen instructions.

When ﬁnished, press the EXIT button

on the remote.

M370SR/M420SR

Using the Info Window

The Info Window can be displayed by pressing the INFO or GUIDE button on the

remote:

• PresstheINFOorGUIDEbuttononetimetodisplaychannelandinput

information.

• PresstheINFOorGUIDEbuttontwotimestodisplaytheprogramtitle

andclosedcaptioninginformation.

• PresstheINFOorGUIDEbuttonthreetimestodisplaytheprogram

description.

InfoWindow

ProgramDescription

ProgramTitle/CCInformation

Channel/InputInformation

Using the USB Media Player

The USB Media Player allows you to connect a USB thumb drive to your TV and

play music or photos.

USB Media Player

Connecting a USB Thumb Drive to the TV

1. Turn the TV off. Connect your USB thumb drive to the USB port on the side

of the TV.

2. Press the Power/Standby button on the remote or touch the Power

control on the side of the TV to turn it on.

Do not remove the USB thumb drive while the TV is on. Doing so

may damage the drive.

Playing USB Media

To play USB media, you must ﬁrst save your music or images onto a USB thumb

drive.

Remember:

• The USB thumb drive must be formatted as FAT32.

• Files on the USB thumb drive must end in a supported le extension

(.mp3, .jpg, etc).

• The player is not designed to play media from external hard drives or

mp3 players.

To play your USB media:

1. Connect your USB thumb drive to the USB port on the side of the TV.

2. Highlight the Media App and press OK. The Media App launches.

3. Highlight your USB device in the list and press OK.

4. Highlight the type of media you wish to display: Audio or Photo. Press OK.

5. Use the Arrow buttons to highlight the ﬁle you want to display. Press OK.

The ﬁle plays.

You can also display your photos in fullscreen. Select the photo,

press OK, then highlight Fullscreen and press OK.

Using the USB Media Player

M370SR / M420SR

Music Player Screen

Album Art

If included on the

USB thumb drive and

associated with your

music, the album art will

display here.

Folder Contents/Playlist

This area displays the

contents of the currently

selected folder. You can

browse between ﬁles using

the Arrow and OK buttons

on the remote.

Progress Bar

Displays the duration of the currently-

playing song. The blue bar will lengthen

as the song progresses.

Now Playing Information

Displays song title, album title,

and artist name.

Back Button

Highlight this button and press

OK if you would like to return

to the previous screen.

Connected Sources

Displays connected

USB devices. To change

source, highlight it and

press OK.

Page Information

If your USB thumb drive has more ﬁles than

can be displayed on a single screen, you can

move between pages by highlighting this area

and pressing Left/Right Arrow.

Playback Controls

Use to control audio

playback. Highlight Play/

Pause, Previous, or

Next and press OK.

Toggle Music/Photos

Sort by Album/Artist/Track

View All or View Folders

Current Folder

M370SR / M420SR

Photo Viewer Screen

Folder Contents

This area displays the

contents of the currently

selected folder. You can

browse between ﬁles using

the Arrow and OK buttons

on the remote.

Current Folder

Displays the folder path.

Page Information

If your USB thumb drive has more ﬁles than

can be displayed on a single screen, you can

move between pages by highlighting this

area and pressing Left/Right Arrow.

Back Button

Highlight and press OK to

return to left column.

Connected Sources

Displays connected

USB devices. To change

source, highlight it and

press OK.

Current Folder

Back Button

Highlight this button and press

OK if you would like to return

to the previous screen.

Sort by Name or Date

View Thumbnails or List

View Folder Settings

Toggle Music/Photos

Start Fullscreen Slideshow

Photo Infomation

Displays name, resolution,

and ﬁle size for currently

selected photo.

VIZIO Internet Apps (VIA) delivers popular online content to your TV. VIA features

a selection of Apps that allow you to watch movies and TV shows, listen to music,

get weather and news information, and more–all on demand!

A high-speed internet connection is required to receive product

updates and to access online content.

See

Setting Up Your Network Connection

on page 9 if your TV is not yet

connected to your home network.

Using the VIA Shortcut Buttons

Use the four colored buttons on the remote to perform common VIA tasks:

• Yellow - Move or delete an App from

the VIA Dock. In some Apps, this

button is also used to create a

snippet

which makes certain information

available from the App Dock. Once

created, the snippet is available from

the App Dock by highlighting the App

and pressing Up/DownArrow.

• Blue - Change the size of the main

display window when an App is open

in the sidebar.

• Red - Exit from an open App or to

close the App Dock.

• Green - View settings for an open App.

Using the VIA Dock

The VIA Dock is where all of your VIA Apps are accessed.

To use the VIA Dock and launch an App:

1. Press the VButton on the remote.

2. Highlight a VIA App by scrolling

left and right using the Left/Right

Arrow buttons on the remote. (The

highlighted App is in the lower left

corner of the screen.)

3. Launch a VIA App by highlighting it

and pressing the OK button on the

remote.

Moving an App on the VIA Dock

You can personalize your VIA Dock by moving Apps.

To move an App:

1. Press the VButton on the remote.

2. Highlight a VIA App by scrolling left and right using the Left/RightArrow

buttons on the remote. (The highlighted App is in the lower left corner of

the screen.)

3. Press the YellowVIAShortcut button.

4. Conﬁrm that you want to move the App by pressing the BlueVIAShortcut

button.

5. Use the Left/RightArrow buttons to move the App to the new location on

the VIA Dock.

6. Press the YellowVIAShortcut button to drop the App in the new location.

VIA Shortcuts

V Button

Using VIZIO Internet Apps

M370SR / M420SR

Adding a New App to the VIA Dock

Though your TV arrives pre-loaded with featured VIA Apps, new Apps are

continually being added to the Widget Gallery. The VIA Dock can hold a total of

17 Apps.

To add a new App:

1. Press the VButton on the remote.

2. Highlight the WidgetGallery App by scrolling left and right using the Left/

RightArrow buttons on the remote. (The highlighted App is in the lower left

corner of the screen.)

3. Select WidgetGallery by pressing the OK button. The Yahoo! Widget

Gallery is displayed.

4. Use the Arrow and OK buttons to select a new App.

5. HighlightAddWidgettoMyProle and press OK.

Removing an App from the VIA Dock

To remove an App:

1. Press the VButton on the remote.

2. Highlight the App you want to delete by scrolling left and right using the

Left/RightArrow buttons on the remote. (The highlighted App is in the

lower left corner of the screen.)

3. Press the YellowVIAShortcut button.

4. Press the RedVIAShortcut button. The TV displays, “Permanently delete

Widget?”

5. Press the RedVIAShortcut button to conﬁrm that you want to delete.

6. Press the EXIT button.

Creating and Managing User Proﬁles

User proﬁles allow you to keep a customized set of Apps in the VIA Dock. For

each proﬁle you create, a different set of Apps and App settings are saved.

Creating an Owner PIN

Creating an owner PIN allows you to restrict access to the Administrative Controls

menu in the Proﬁle App. You can also restrict other proﬁles from installing new

Apps.

To create an owner PIN:

1. Press the VButton on the remote.

2. Highlight the Prole App by scrolling left and right using the Left/Right

Arrow buttons on the remote. (The highlighted App is in the lower left

corner of the screen.)

3. Select the App by pressing the OK button. The Proﬁle App is displayed.

4. Highlight AdministrativeControls and press OK. The Administrative

Controls menu is displayed.

5. Highlight CreateOwnerPin and press OK. The Owner PIN menu is

displayed.

6. Highlight CreateOwnerPin and press OK. The PIN Creation menu is

displayed.

7. Enter a 4-digit passcode using the NumberPad on the remote or the

on-screen number pad. Write down your passcode and save it in a secure

location.

8. Highlight OK and press OK. The PIN Conﬁrmation menu is displayed.

9. Re-enter your 4-digit passcode. Highlight OK and press OK. The Security

Question dialog is displayed. Press OK.

10. Highlight a security question and press OK. The Security Answer menu is

displayed.

11. Enter your security answer using the QWERTYKeyboard and press OK.

The Create Proﬁle menu is displayed.

12. Highlight Done and press OK.

M370SR / M420SR

Creating a New User Proﬁle

To create a new user proﬁle:

1. Press the VButton on the remote.

2. Highlight the Prole App by scrolling left and right using the Left/Right

Arrow buttons on the remote. (The highlighted App is in the lower left

corner of the screen.)

3. Select the App by pressing the OK button. The Proﬁle App is displayed.

4. Highlight AdministrativeControls and press OK. (If you have an Owner

PIN, you must enter it now.) The Administrative Controls menu is displayed.

5. Highlight CreateProle and press OK. The Create Proﬁle menu is

displayed.

6. Highlight the Name ﬁeld and press OK.

7. Enter your name using the QWERTYKeyboard on the remote or the

on-screen keyboard, then press OK. The Create Proﬁle menu is displayed.

8. Highlight Avatar and press OK. The Avatar menu is displayed.

9. Highlight a picture for your proﬁle and press OK. The Create Proﬁle menu is

displayed.

10. Highlight CreateProlePIN and press OK. The PIN Creation menu is

displayed.

11. Enter a 4-digit passcode using the Number Pad on the remote or the

on-screen number pad. Write down your passcode and save it in a secure

location.

12. Highlight OK and press OK. The PIN Conﬁrmation menu is displayed.

13. Re-enter your 4-digit passcode. Highlight OK and press OK. The Security

Question dialog is displayed. Press OK.

14. Highlight a security question and press OK. The Security Answer menu is

displayed.

15. Enter your security answer using the QWERTYKeyboard and press OK.

The Create Proﬁle menu is displayed.

16. If you would like to prevent the user of this new proﬁle from installing new

Apps, turn LimitProle to On. (You need an Owner PIN. Enter it after

turning Limit Proﬁle to On.)

17. Highlight Done and press OK.

M370SR / M420SR

Removing a User Proﬁle

To remove a user proﬁle:

1. Press the VButton on the remote.

2. Highlight the Prole App by scrolling left and right using the Left/Right

Arrow buttons on the remote. (The highlighted App is in the lower left

corner of the screen.)

3. Select the App by pressing the OK button. The Proﬁle App is displayed.

4. Highlight AdministrativeControls and press OK. (If you have an Owner

PIN, you must enter it now.) The Administrative Controls menu is displayed.

5. Highlight RemoveProle and press OK. The Remove Proﬁle menu is

displayed.

6. Highlight the name of the proﬁle you want to remove and press OK. The

TV displays, “Are you sure you want to delete this proﬁle? This operation

cannot be undone.”

7. Highlight OK and press OK.

Restoring the VIA Dock to the Factory Default Settings

The VIA Dock, and all of its installed Widgets can be restored to the factory default

settings.

If you restore the VIA dock to the factory-default settings, all changes

you have made to the VIA dock will be lost!

To restore the VIA Dock to the factory default settings:

1. Press the VButton on the remote.

2. Highlight the Prole App by scrolling left and right using the Left/Right

Arrow buttons on the remote. (The highlighted App is in the lower left

corner of the screen.)

3. Select the App by pressing the OK button. The Proﬁle App is displayed.

4. Highlight SystemSettings and press OK. The System Settings menu is

displayed.

5. Highlight RestoreFactorySettings and press OK. The TV displays, “Are

you sure you want to proceed?”

6. Select RestoreFactorySettings and press OK. The TV displays, “Are you

sure?”

7. Highlight RestoreFactorySettings and press OK.

8. Wait 5 seconds for the TV to restart.

Products are often returned due to a technical problem rather than due to a

defect. If you are experiencing a problem when using your TV, try to x the issue

using this troubleshooting guide.

If, after using this troubleshooting guide, you are still experiencing an issue with

your TV, contact VIZIO’s Support Department. Quality customer support and

service are integral parts of VIZIO’s commitment to service excellence.

The TV displays “No Signal.”

• Press the INPUT button on the remote control to select a different

input source.

• If you are using cable TV, satellite, or antenna connected directly to

the TV, scan for channels. See

Scanning for Channels on page 22

There is no power.

• Ensure the TV is plugged into a working electrical outlet.

• Ensure the power cable is securely attached to the TV.

• Press the Power/Standby button on the remote or press the Power/

Standby button on the side of the TV to turn the TV on.

The power is on, but there is no image on the screen.

• Ensure all cables are securely attached to the TV.

• Ensure all devices are connected correctly. Devices differ; see your

device’s user manual for details.

• Adjust Brightness, Contrast, or Backlight. See

Adjusting the Picture

Settings

on page 15.

• Press the INPUT button on the remote to select a different input

source.

There is no sound.

• Press Volume Up on the remote control.

• Press the MUTE button on the remote to ensure mute is off.

• Check the audio settings. See

Adjusting the Audio Settings

on page

20. Ensure the speakers are set to On.

• Ensure no headphones are connected to the TV.

• Check the audio connections of external devices (Blu-ray player,

game console, cable/satellite box) that are connected to the TV.

• If you are using an antenna, the signal strength of the channel may be

low. Ensure your antenna is connected securely to the TV and move

the antenna around the room or close to a window for the best signal.

The colors on the TV don’t look right.

• Adust the Color and Tint settings in the Picture menu. See

Adjusting

the Picture Settings

on page 15.

• Reset the picture settings. See

Resetting the Picture Settings

page 17.

• Check all cables to ensure they are securely attached.

The buttons on the remote aren’t working.

• Ensure you are only pressing one button at a time.

• Point the remote directly at the TV when pressing a button.

• Replace the remote batteries with new ones. See

Replacing the

Batteries

on page 6.

The image quality is not good.

• For the best image quality, view high-denition programs using digital

sources. Connect your devices with HDMI cables.

• If you are using an antenna, the signal strength of the channel may be

low. Ensure your antenna is connected securely to the TV and move

the antenna around the room or close to a window for the best signal.

Phone: (877) 698-4946

Fax: (949) 585-9563

Email: [email protected]

Web: www.VIZIO.com

Hours of operation:

Monday - Friday: 6 am to 9 pm (PST)

Saturday - Sunday: 8 am to 4pm (PST)

Troubleshooting & Technical Support

M370SR / M420SR

The picture is distorted.

• Nearby electrical devices may be interfering with the TV. Separate the

TV from electrical appliances, cars, or ourescent lights.

• Ensure all cables are securely attached.

The display image does not cover the entire screen.

• If you are in RGB mode (computer), ensure that H-Size and V-Position

in the on-screen menu are set correctly.

• If you are using a device with 480i output, press the WIDE button on

the remote to change the screen mode.

The TV has pixels (dots) that are always dark or always lit.

• Your HDTV is precision-manufactured using an extremely high level

of technology. However, sometimes pixels may not display correctly.

These types of occurences are inherent to this type of product and do

not constitute a defective product.

I see “noise” or static on the screen.

• When your TV’s digital capabilities exceed a digital broadcast signal,

the signal is up-converted (improved) to match your TV’s display

capabilities. This up-converting can sometimes cause irregularities in

the image.

• If you are using an antenna, the signal strength of the channel may be

low. Ensure your antenna is connected securely to the TV and move

the antenna around the room or close to a window for the best signal.

When I change input source, the volume changes.

• The TV remembers the volume level on each input source. If the

volume level on the new input source is higher or lower than the level

on the source you switch from, the difference may be noticable.

• Use the Volume Up/Down buttons on the remote to adjust the

volume.

When I change input source, the display image changes size.

• The TV remembers the viewing mode on each input source. If the

viewing mode on the new input source differs from the one on the

input source you switch from, the difference may be noticable.

• See

Setting the Screen Aspect Ratio on page 12

M370SR M420SR

Screen Size: 37” Class 42” Class

Diagonal Viewable: 37.00” 42.00”

Dimensions w/ Stand:

w/o Stand:

35.50 x 23.90 x 8.60”

35.50 x 22.50 x 1.50”

39.88 x 26.52 x 9.56”

39.88 x 24.87 x 1.23”

Weight w/ Stand:

w/o Stand:

26.85 lbs

22.62 lbs

32.55 lbs

27.38 lbs

TV Type: Edge Lit LED Edge Lit LED

Refresh Rate: 120 Hz 120 Hz

Maximum Resolution: 1920 x 1080 1920 x 1080

Pixel Pitch: .42675 x .42675 mm .4845 x .4845 mm

Dynamic Contrast Ratio: 1,000,000:1 1,000,000:1

Response Time: 5 ms 5 ms

Brightness: 400 nits 400 nits

Viewing Angle: 178° (H) x 178° (V) 178° (H) x 178° (V)

Ambient Light Sensor: Yes Yes

HDMI Inputs: 3 4

Component Video Inputs: 1 1

Composite Inputs:

(Shared w/ Component)

RF/Coaxial Input: 1 1

USB Ports: 2 2

RGB Inputs: 1 1

OSD Language: English, Spanish, French English, Spanish, French

Audio Outputs:

Optical Digital Out,

Stereo RCA Out

Optical Digital Out,

Stereo RCA Out

Speciﬁcations

M370SR / M420SR

M370SR M420SR

Number of Speakers 2 2

Watts/Channel 10W 10W

Simulated Surround:

SRS TruSurround HD

Dolby Digital

SRS TruSurround HD

Dolby Digital

Volume Normalizer: SRS TruVolume SRS TruVolume

Certiﬁcations/

Compliance:

Energy Star

CSA-US

FCC Class B

HDMI v1.4

Energy Star

CSA-US

FCC Class B

HDMI v1.4

Voltage Range:

120 VAC

@ 60Hz

120 VAC

@ 60Hz

Power Consumption: 95 W 115 W

Standby Power

Consumption:

<1 W <1 W

Ethernet Ports: 1 1

Wireless (WiFi): 802.11n 802.11n

Remote Control Model: XRV1TV XRV1TV

Zero Bright Pixel

Guarantee:

Yes Yes

Operating Temperature: 32° to 95° F 32° to 95° F

Non-Operating

Temperature:

-4° to 140° F -4° to 140° F

Operating Humidity: 10 - 90% (Relative, Non-condensing) 10 - 90% (Relative, Non-condensing)

Non-Operating Humidity: 10 - 70% (Relative, Non-condensing) 10 - 70% (Relative, Non-condensing)

ON PARTS AND LABOR

Covers units purchased as new in United States and Puerto Rico Only.

VIZIO provides a warranty to the original purchaser of a new Product against defects

in materials and workmanship for a period of one (1) year of non-commercial usage

and ninety (90) days of commercial use. If a Product covered by this warranty is

determined to be defective within the warranty period, VIZIO will either repair or

replace the Product at its sole option and discretion.

To obtain warranty service, contact VIZIO Technical Support via e-mail:

T[email protected] or via phone at 877 MY VIZIO (877.698.4946) from

6:00AM to 9:00PM Monday through Friday and 8:00AM to 4:00PM Saturday and

Sunday, Paciﬁc Time, or visit www.VIZIO.com. PRE-AUTHORIZATION MUST BE

OBTAINED BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER.

Proof of purchase in the form of a purchase receipt or copy thereof is required to

show that a Product is within the warranty period.

Parts and Labor

There will be no charge for parts or labor during the warranty period. Replacement

parts and Products may be new or recertiﬁed at VIZIO’s option and sole discretion.

Replacement parts and Products are warranted for the remaining portion of the

original warranty or for ninety (90) days from warranty service or replacement,

whichever is greater.

Type of Service

Defective Products must be sent to a VIZIO service center to obtain warranty

service. VIZIO is not responsible for transportation costs to the service center,

but VIZIO will cover return shipping to the customer. PRE-AUTHORIZATION IS

REQUIRED BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER

FOR WARRANTY SERVICE.

Product returns to VIZIO’s service centers must utilize either the original carton

box and shipping material or packaging that affords an equal degree of protection.

VIZIO Technical Support will provide instructions for packing and shipping the

covered Product to the VIZIO service center.

Limitations and Exclusions

VIZIO’s one-year limited warranty only covers defects in materials and

workmanship. This warranty does not cover, for example: cosmetic damage,

normal wear and tear, improper operation, improper voltage supply or power

surges, signal issues, damages from shipping, acts of God, any type of customer

misuse, modiﬁcations or adjustments, as well as installation and set-up issues

or any repairs attempted by anyone other than by a VIZIO authorized service

center. Products with unreadable or removed serial numbers, or requiring routine

maintenance are not covered. This one year limited warranty does not cover

Products sold “AS IS”, “FACTORY RECERTIFIED”, or by a non-authorized reseller.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR

DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED

WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET

FORTH ABOVE. VIZIO’S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND

DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING VIZIO’S

NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH

DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE

PURCHASE PRICE OF THE PRODUCT. VIZIO SHALL NOT BE RESPONSIBLE

FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL

LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR

CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS

ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF

INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS

OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU

SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH

VARY FROM STATE TO STATE. THIS WARRANTY IS SUBJECT TO CHANGE

WITHOUT NOTICE.

CHECK WWW.VIZIO.COM FOR THE MOST CURRENT VERSION.

Personal Data

If your VIZIO product is capable of storing personal data and other information, ALL

CONTENTS AND INFORMATION WILL BE DELETED IN THE COURSE OF SOME

IN-HOME AND ALL SHIP-IN WARANTY SERVICE. If this occurs, your product will

be restored to you conﬁgured as originally purchased. You will be responsible for

restoring all applicable data and passwords. Recovery and reinstallation of user

data is not covered under this Limited Warranty. In order to protect your personal

information, VIZIO recommends that you always clear all personal information

from the unit before it is serviced, regardless of the servicer.

Zero Bright Pixel Defect Guarantee

This policy covers “zero bright pixel” defects for the duration of the limited

“ONE YEAR WARRANTY” on select new product purchases. To determine if

this guarantee applies to your product, refer to the “DETAILS” tab of the model’s

product information page (www.VIZIO.com) or look for the “zero bright pixel”

guarantee on the box.

Limited Warranty

FCC Class B Radio Interference Statement

NOTE: This equipment has been tested and found to comply with the limits

for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits

are designed to provide reasonable protection against harmful interference in

a residential installation. This equipment generates, uses and can radiate radio

frequency energy, and if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there is

no guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception, which

can be determined by turning the equipment off and on, the user is encouraged to

try to correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the equipment and receiver.

3. Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

4. Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that

may cause undesired operation.

Notice

1. The changes or modications not expressly approved by the party

responsible for compliance could void the user’s authority to operate

the equipment.

2. Shielded interface cables and AC power cord, if any, must be used in

order to comply with the emission limits.

3. The manufacturer is not responsible for any radio or TV interference

caused by unauthorized modication to this equipment. It is the

responsibilities of the user to correct such interference.

FCC warning

Changes or modiﬁcations not expressly approved by the party responsible for

compliance with the FCC Rules could void the user’s authority to operate this

equipment.

Caution

Always use an AC/DC power adapter that is properly grounded. Use the AC cords

listed below for each area.

USA: UL

Canada: CSA

Germany: VDE

UK: BASE/BS

Japan: Electric Appliance Control Act

Open Source Software Notice

Your VIA device may contain GPL executables and LGPL libraries that are subject

to the PL2.0/LGPL2.1 License Agreements. VIZIO offers to provide source code

to you on CD-ROM for a processing fee covering the cost of performing such

distribution, such as the cost of media, shipping and handling upon request made

to VIZIO at www.VIZIO.com.

This offer is valid for a period of three (3) years from the date of the distribution of

this VIA device by VIZIO.

You can obtain a copy of the GPL, LGPL licenses from:

http://www.gnu.org/licenses/old-licenses/gpl-2.0.html

and

http://www.gnu.org/licenses/oldlicenses/lgpl-2.1.html

You can also obtain a copy of gSOAP public license from:

http://www.cs.fsu.edu/~engelen/license.html

Please visit www.VIZIO.com for attribution of copyrights to any open source

software on your VIZIO VIA device.

Permission is hereby granted, free of charge, to any person obtaining a copy of any

such software and associated documentation ﬁles (the “Open Source Software”),

to deal in the Open Source Software without restriction, including without limitation

the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell

copies of the Open Source Software, and to permit persons to whom the Open

Source Software is furnished to do so, subject to the following conditions:

THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND,

EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES

OF ERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONIN-

FRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS

BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN

ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR

IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS

IN THE SOFTWARE.

Legal & Compliance

entertAinment FreedOm And entertAinment FreedOm FOr All nAmes, lOgOs And phrAse Are registered Or unregistered trAdemArks

OF viZiO, inc. Other lOgOs And trAdemArks Are the prOperty OF their respective Owners. subject tO chAnge withOut nOtice.

110302st-nc

Vizio Television M Series M420SR

Product's Documents

User Manual

Specifications

Vizio M420SR Questions and Answers

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