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My Air
TM
Cordless 2-in-1 won't turn on.
Your battery may not be charged. Check the Charge Level Indicator and
charge the battery if it’s low. Reference the chart below to find the charge
time for your model.
*
The LithiumLife
™
battery does not come fully charged.
My Air
TM
Cordless 2-in-1 isn’t picking up well.
You may have a clogged filter. Your filter should be rinsed every 4-6 uses. Push the
dirt cup release button and remove the filter. Rinse with clear warm water for two
minutes. Let it dry for 24 hours before reinstalling it.
If your filter was dirty…
You may also have a clog in the system. Turn the top of the hose
counter-clockwise to unhook, and stretch the hose down to search
for a clog. If found, remove the clog.
My Air
TM
Cordless 2-in-1 picks up well on hard floors, but
not on carpet.
When you’re vacuuming, look to see if the brush roll is spinning. You should
hear it. If you don’t, roll the power switch forward past ON to turn on the
brush roll.
If your brush roll is not turning on…
The Motor Protection Sensor may have been activated by an obstruction.
Remove the battery, then find and remove the obstruction. Wait a few minutes
(usually about 2-5, but can take up to 30) for the unit to reset itself, replace the
battery and turn on.
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left
outdoors, or dropped into water, take it to a service center prior to
continuing use.
QUESTIONS OR CONCERNS?
Contact Us: (888) 679-2121
For a Complete Troubleshooting Guide, see: Hooverhelp.com/AirCordless 2-in-1
Twitter: @HooverUSA
Facebook: facebook.com/hoover
Do not return to store. See back of product for model number.
Need Help?
12
WARNING
To reduce the risk of personal injury, remove battery
before cleaning or servicing.
! !
*See the full line of LithiumLife
™
products at Hoover.com.
LithiumLife
™
Battery
BH03100
LithiumLife
™
Extended Runtime
LithiumLife
™
LithiumLife
™
LithiumLife
™
Extended Runtime
BH03220
9 hours
18 hours
1.5 hours
3 hours
BH03120
BH03100
BH03200
BH03120
Charge Time
(approximate)
Keep your Air
TM
Cordless 2-in-1 running properly: Brush Roll
Battery
Model
Charger
Model
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