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Faults and what to do about them. en
25
Faults and what to do about them.
E:93
(on models with hot
and cold water con-
nections)
The hot water pressure is too low:
■ Turn on the hot water tap fully.
■ The supply hose for hot water is kinked/trapped. Correct the position of the
hose.
■ Clean the filter. ~ Page 23
■ The supply hose for hot water is not connected correctly. The appliance will
only be operated with cold water. Display only appears during the first wash
cycle after installation of the appliance without a hot water
connection.~ Page 31
Other displays Switch off the appliance, wait for five seconds and then switch it on again. If the
display appears again, call the after-sales service. ~ Page 27
Faults Cause/remedy
Water is leaking from the
machine.
■ Attach the drain hose correctly or replace it.
■ Tighten the threaded joint on the supply hose.
Water is not flowing in.
Detergent is not being dis-
pensed.
■ Have you pressed the A button?
■ Is the tap turned on?
■ Could the filter be clogged? Clean the filter. ~ Page 23
■ Is the supply hose kinked or trapped?
The door will not open. ■ The safety function is active. Do you want to stop the programme?
~ Page 19
■ Is the E childproof lock activated? Deactivate it. ~ Page 18
■ Is - - - - selected (Rinse Stop = no final spin)? ~ Page 19
■ Can the door only be opened by the emergency release? ~ Page 23
The programme will not
start.
■ Have you pressed the A button?
■ Is Finished in-time selected?
■ Is the door closed?
■ Is the E childproof lock activated? Deactivate it. ~ Page 18
The drum briefly jerks or
judders after the pro-
gramme has started.
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.
The water is not draining. ■ Is - - - - selected (Rinse Stop = no final spin)? ~ Page 19
■ Clean the drain pump. ~ Page 22
■ Clean the drain pipe and/or the drain hose.
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
The spin result is not sat-
isfactory.
Laundry is wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■ Is Anti-crease (depending on the model) selected?
■ Is the selected speed too low?
Display Cause/remedy
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