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en Trouble shooting
26
3Trouble shooting
Tr oubl e s hoot i ng
If a fault occurs, there is often a simple explanation.
Before calling the after-sales service, please refer to the
fault table and attempt to correct the fault yourself.
Rectifying faults yourself
You can often easily rectify technical faults with the
appliance yourself.
If a dish does not turn out exactly as you wanted, you
can find useful cooking tips and instructions at the end
of this instruction manual. ~ "Tested for you in our
cooking studio" on page 31
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:Warning – Risk of injury!
Incorrect repairs are dangerous. Do not attempt to
repair the appliance yourself. Repairs must only be
carried out by one of our trained after-sales engineers. If
the appliance is defective, call the after-sales service.
:Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Error messages on the display
If an error message with "“" appears on the display,
e.g. “‹†-„ƒ, touch the v button. This will reset the
error message. Reset the time, if necessary.
If the fault was a one-off, you can continue to use your
appliance as normal. If the error message appears
again, call our after-sales service and quote the exact
error message and the E no. of your appliance.
~ "Customer service" on page 27
Maximum operating time
If you do not change the settings on your appliance for
several hours, the appliance will stop heating
automatically. This prevents unintentional continuous
operation.
When the maximum operating time is reached depends
on the various different settings that have been
configured on the appliance.
Maximum operating time reached
”‰ appears on the display.
Turn the function selector to the "Off" position. You can
configure new settings if required.
Tip: To prevent the appliance from switching off when
you do not want it to, e.g. with an extremely long
cooking time, you should always set a cooking time.
The appliance will heat up until the set cooking time has
elapsed.
Fault Possible
cause
Notes/remedy
The appliance is
not working.
Defective cir-
cuit breaker.
Check the circuit breaker in the
fuse box.
Power failure Check whether the kitchen light
or other kitchen appliances are
working.
The time is flash-
ing on the display.
Power failure. Reset the time.
The settings on
the appliance
cannot be config-
ured. A key sym-
bol has lit up on
the display or
†‘”“.
The child-
proof lock is
activated.
Deactivate the childproof lock by
pressing and holding the button
with the key symbol for approx. 4
seconds.
The appliance
door will not
open. A key sym-
bol has lit up on
the display.
The appliance
door is locked
with the child-
proof lock.
Deactivate the childproof lock by
pressing and holding the button
with the key symbol for approx. 4
seconds.
The lock can be switched off in
the basic settings.
The appliance
door will not
open. A lock
symbol H has lit
up on the display.
The appliance
door is locked
by the clean-
ing function.
Wait until the cooking compart-
ment has cooled down and the
lock symbol H has gone out.
After an operating
mode is switched
on, œ is flashing
on the display.
The appliance
has not
cooled down
sufficiently.
Switch off the appliance, allow it
to cool down and switch on the
operating mode again.
The appliance is
not heating. The
colon is flashing
on the display. On
some appliances,
a š will also
appear on the dis-
play.
Demo mode
is activated.
Briefly disconnect the appliance
from the mains (switch off the cir-
cuit breaker in the fuse box) and
then deactivate demo mode
within approx. 5 minutes by
changing the basic setting ™‚„
or ™› to ‹. ~ "Basic settings"
on page 18
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