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15
ASSISTANCE OR SERVICE
If you need service:
Please refer to the warranty page in this manual.
If you need replacement parts:
If you need to order replacement parts, we recommend that you
use only factory specified parts. These factory specified parts
will fit right and work right because they are made with the same
precision used to build every new Whirlpool
®
appliance.
To locate factory specified parts in your area, call us or your
nearest Whirlpool
®
designated service center.
In the U.S.A.
Call the Whirlpool Customer eXperience Center toll-free:
1-800-422-1230 or visit our website at www.whirlpool.com.
Our consultants provide assistance with:
■ Scheduling of service. Whirlpool
®
appliances designated
service technicians are trained to fulfill the product warranty
and provide after-warranty service anywhere in the
United States.
■ Features and specifications on our full line of appliances.
■ Referrals to local Whirlpool
®
appliance dealers.
■ Installation information.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
For further assistance:
If you need further assistance, you can write to Whirlpool with
any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Replacement Parts
Glass Turntable
Part Number W10451786
Turntable Support and Rollers
Part Number W10451792
Turntable Hub
Part Number W10451789
Cleaning Supplies
affresh
®
Kitchen Appliance
Cleaner
Part Number W10355010
affresh
®
Stainless Steel Cleaner
Part Number W10355016
affresh
®
Stainless Steel
Wipes
Part Number W10355049
Heavy Duty Degreaser
Part Number 31552A
Built-In Kits
This countertop microwave oven can be built in by using one of
the following trim kits.* These kits are available from the dealer
or can be ordered by kit model number. See the “Assistance or
Service” section for the toll-free number.
Kit Size Kit Model Numbers/Color
27" (68.6 cm) MK2227AW/White
MK2227AB/Black
MK2227AS/Stainless
MK2227AV/Black Stainless Steel
MK2227AZ/Anti-Fingerprint Stainless Steel
30" (76.2 cm) MK2220AW/White
MK220AB/Black
MK2220AS/Stainless
MK2220AV/Black Stainless Steel
MK2220AZ/Anti-Fingerprint Stainless Steel
* The built-in trim kits can be installed over any (electric or gas)
built-in wall oven, up to 30" (76.2 cm).
If you experience Recommended Solutions
Radio, TV, or cordless
phone interference
Check the following:
■ Proximity: Move the receiver away from the microwave oven or adjust the radio or TV antenna. If the
microwave oven is plugged into the same outlet, try a different outlet for the electronic device.
■ Soil: Make sure the microwave oven door and sealing surfaces are clean.
■ Frequency: Some 2.4 GHz-based cordless phones and home wireless networks may experience static
or noise while microwave oven is on. Use a corded phone, a different frequency cordless phone, or
avoid using these items during microwave oven operation.
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