Use & Care Guide
Models: 795.7944* 795.7941*
Bottom Freezer Refrigerator
* = color number
Sears Brands Management Corporation
Hoffman Estates, IL 60179 U.S.A.
P/N MFL67851303-1
www.kenmore.com
TABLE OF CONTENTS
Warranty............................................................................. 3
Product Record
............................................................... 4
Important Safety Instructions
........................... 5-7
Electrical & Grounding Requirements
..............7
Parts and Features
.......................................................8
Refrigerator Installation ..............................9-22
Unpacking Your Refrigerator ..........................9
Installation
..................................................................... 10
Removing/Replacing Doors and
Drawers ...................................................... 11-13
Reversing Doors and Handles .............. 14-17
Leveling and Door Alignment ..................... 18
Using Your Refrigerator ............................ 19-22
Setting the Controls ................................. 19-20
Automatic Icemaker ................................ 20-21
Food Sto
rage Guide .................................... 22
Refrigerator Section
Adjusting Shelves ......................................... 23
Humidity Controlled Crisper ........................ 23
Pantry Drawer .............................................. 23
Door Bins ....................................................... 24
Dairy Bin ....................................................... 24
Freezer Section
Ice Bin ............................................................ 24
Pullout Drawer .............................................. 24
Durabase Divider .......................................... 24
Care And Cleaning ................................... 25-26
General Cleaning Tips ................................ 25
Exterior .......................................................... 25
Inside Walls ................................................... 25
Door Liner And Gaskets ............................... 25
Plastic Parts .................................................... 25
Condenser Coils ............................................. 25
Light Replacement ........................................ 26
Power Interruptions ....................................... 26
When You Go On Vacation ........................ 26
When You Move ............................................ 26
Connecting the Water Line ...................... 27-29
Troubleshooting Guide ............................. 30-36
Service ...............................................Back Cover
Diagnost ics...............................................37
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2
WARRANTY
REFRIGERATOR WARRANTY
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Disclaimer of implied warranties; limitation of remedies
Customer’s sole and exclusive remedy under this limited warranty shall be product repair or replacement as provided
herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one
year on the appliance and for as long as used on the storage bins, or the shortest period allowed by law. Seller shall
not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limita-
tion of incidental or consequential damages, or limitation on the duration of implied warranties of merchantability or
fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States.
This warranty gives you specific legal rights, and you may also have other rights which vary from state
to state.
Sears Brands Management Corporation, Hoffman Estates, IL 60179
1. Expendable items that can wear out from normal use, including but not limited to filters, belts, bags or screw-in
base light bulbs.
2. A service technician to clean or maintain this appliance, or to instruct the user in correct appliance installation,
operation and maintenance.
3. Service calls to correct appliance installation not performed by Sears authorized service agents, or to repair prob-
lems with house fuses, circuit breakers, house wiring, and plumbing or gas supply systems resulting from such installa-
tion.
4. Damage to or failure of this appliance resulting from installation not performed by Sears authorized service
agents, including installation that was not in accord with electrical, gas or plumbing codes.
5. Damage to or failure of this appliance, including discoloration or surface rust, if it is not correctly operated and
maintained according to all supplied instructions.
6. Damage to or failure of this appliance, including discoloration or surface rust, resulting from accident, alteration,
abuse, misuse or use for other than its intended purpose.
7. Damage to or failure of this appliance, including discoloration or surface rust, caused by the use of detergents,
cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product.
8. Damage to or failure of parts or systems resulting from unauthorized modifications made to this appliance.
9. Service to an appliance if the model and serial plate is missing, altered, or cannot easily be determined to have
the appropriate certification logo.
3
KENMORE LIMITED WARRANTY
WITH PROOF OF SALE, the following warranty coverage applies when this appliance is correctly installed,
operated and maintained according to all supplied instructions.
One Year on Appliance
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A
defective appliance will receive free repair. If the appliance cannot be repaired it will be replaced free of charge.
This warranty coverage applies for only 90 days from the sale date if the appliance is ever used for other than
private household purposes.
Lifetime on Storage Bins
FOR AS LONG AS IT IS USED from the date of sale, a free replacement will be supplied for a defective refrigerator
or freezer compartment storage bin.* If the defect appears within the first year, a new bin will be installed at no
charge. If the defect appears after the first year, a new bin will be supplied but not installed at no charge. This
Lifetime warranty covers only storage bins, and does not apply to any other related compo-nent or mechanism. You
are responsible for the labor cost of bin installation after the first year from the date of sale. This warranty coverage
applies for only 90 days from the date of sale if the appliance is ever used for other than private household purposes.
*Warranty coverage applies to door bins, drawer bins and basket bins. Defects must be verified by a Sears
authorized service representative.
For warranty coverage details to obtain free repair or replacement, visit the web page: www.kenmore.com/warranty
This warranty covers ONLY defects in material and workmanship, and will NOT pay for:
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PRODUCT RECORD
In the space below, record the date of purchase, model and serial number of your product. You will find the model and
serial number printed on an identifi cation label located on the interior liner of the refrigerator compartment. Have these
items of information available whenever you contact Sears concerning your product.
Model No.___________________ Date of Purchase ___________________
Serial No.___________________
Save these instructions and attach your sales receipt for future reference.
4
IMPORTANT SAFETY INSTRUCTIONS
WARNING
SAVE THESE INSTRUCTIONS
To reduce the risk of re, electric shock, or personal
injury when using your product, basic safety precautions
should be followed, including the following.
Read all instructions before using this appliance.
NEVER unplug your refrigerator by pulling on the
straight out from the outlet.
Immediately repair or replace all power cords that
have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either the plug or connector end.
Do not modify or extend the power cord length. It
When moving your refrigerator away from the wall, be
careful not to roll over or damage the power cord.
BASIC SAFETY PRECAUTIONS
This guide contains many important safety messages. Always read and obey all safety messages.
This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill
or hurt you or others, or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard
signal word DANGER, WARNING or CAUTION. These words mean:
You will be killed or seriously injured if you do not follow instructions.
You can be killed or seriously injured if you do not follow instructions.
Indicates an imminently hazardous situation which, if not avoided,
may result in minor or moderate injury, or product damage.
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen
if the instructions are not followed.
vapors and liquids in the vicinity of this or any other
appliance.
DO NOT allow children to climb, stand, or hang on the
refrigerator doors or shelves in the refrigerator. They
could damage the refrigerator and seriously injure
themselves.
between the doors and cabinets are necessarily small.
Be careful closing doors when children are in the area.
Unplug your refrigerator before cleaning or
making any repairs.
NOTE: It is strongly recommended that any service be
DANGER
WARNING
CAUTION
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5
WARNING
DANGER: RISK OF CHILD ENTRAPMENT
SAVE THESE INSTRUCTIONS
Before replacing a burned-out or broken light bulb, •
unplug the refrigerator or turn off power at the circuit
breaker or fuse box in order to avoid contact with a live
wire filament. (A burned-out light bulb may break when
being replaced exposing the wire filament.)
NOTE: Some models have LED interior lighting and
service should be performed by a qualified technician.
WARNING: Setting either or both controls to the OFF
position does not remove power to the light circuit.
When you are finished, reconnect the refrigerator to •
the electrical source and reset the controls (Thermostat,
Refrigerator Control, and or Freezer Control, depending
on the model) to the desired setting.
This
refrigerator must be properly installed in •
accordance with the Attention Installer Instructions that
were taped to the front of the refrigerator.
After your refrigerator is in operation, do not touch the •
cold surfaces in the freezer compartment when hands
are damp or wet. Skin may adhere to the extremely cold
surfaces.
Junked or abandoned refrigerators are dangerous, even
if they are sitting for only a few days. If you are getting
rid of your old refrigerator, please follow the instructions
at right to help prevent accidents (child entrapment and
suffocation).
DO NOT touch the automatic ice making mechanism •
while the refrigerator is plugged in.
DO NOT refreeze frozen foods which have thawed •
completely. The United States Department of
Agriculture in Home and Garden Bulletin No. 69 says:
…You may safely refreeze frozen foods that have
thawed if they still contain ice crystals or if they are
still cold—below 39°F (4°C).
…Thawed ground meats, poultry or fish that have any
off-odor or off-color should not be refrozen and should
not be eaten. Thawed ice cream should be discarded.
If the odor or color of any food is poor or questionable,
dispose of it. The food may be danger
ous to eat.
Even partial thawing and refreezing reduces the
eating quality of foods, particularly fruits, vegetables
and prepared foods. The eating quality of red meats
is affected less than that of many other foods. Use
refrozen foods as soon as possible to save as much of
their quality as you can.
BEFORE YOU THROW AWAY
YOUR OLD REFRIGERATOR
OR FREEZER:
Take off the doors.•
Leave the shelves in place so that •
children may not easily climb inside
.
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6
CFC/HCFC DISPOSAL
ELECTRICAL & GROUNDING REQUIREMENTS
WARNING
Your old refrigerator may have a cooling system that
harm stratospheric ozone if released to the atmosphere.
Other refrigerants may also cause harm to the
environment if released to the atmosphere.
IMPORTANT: Please read carefully.
TO CONNECT ELECTRICITY
RECOMMENDED GROUNDING METHOD
The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for
115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.
This provides the best performance and also prevents
hazard from overheated wires. It is recommended that a
separate circuit serving only this appliance be provided.
or pull chain. Do not use an extension cord.
Where a standard two-prong wall outlet is encountered,
it is your personal responsibility and obligation to have
it replaced with a properly grounded three-prong wall
outlet.
Electrical Shock Hazard
FOR PERSONAL SAFETY, this appliance must be
properly grounded. Have the wall outlet and the circuit
outlet is properly grounded.
If you are throwing away your old refrigerator, make
sure the refrigerant is removed for proper disposal
under provisions of environmental legislation.
USE OF EXTENSION CORDS
Because of potential safety hazards under certain
conditions, the use of an extension cord is not
recommended. However, if you still elect to use an
extension cord, it is absolutely necessary that it be a UL-
listed (USA), 3-wire grounding type appliance extension
cord having a grounding type plug and outlet, and that
the electrical rating of the cord be 15 amperes (minimum)
and 120 volts.
Use of an extension cord will increase the clearance
needed for the back of the refrigerator.
3-prong
grounding
plug
3-prong
grounding type
wall receptacle
Ensure proper
ground exists
before use.
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7
PARTS AND FEATURES
Use this page to become more familiar with the parts and features of your refrigerator.
NOTE: This guide covers several different models. The refrigerator you have purchased may have some or all of the items
listed below. The locations of the features shown below may not match your model.
Freezer Swing Model
A
Digital Sensor Control
B
Refrigerator Light
C
Refrigerator Shelf (full)
D
Humidity Controlled Crispers
E
Pantry
F
Icemaker*
G
Ice Bin
H
Durabase Divider
I
Dairy Bin
J
K
Door Bins
L
Condiment Bin
M
Freezer Light
N
Pullout Drawer
Durabase
Diagnostics
Accela
Ice
A
B
E
F
G
H
C
I
K
L
M
N
J
D
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8
REFRIGERATOR INSTALLATION
WARNING WARNING
WARNING
UNPACKING YOUR REFRIGERATOR
To remove any remaining tape or glue, rub the area
briskly with your thumb. Tape or glue residue can also be
easily removed by rubbing a small amount of liquid dish
soap over the adhesive with your fingers. Wipe with warm
water and dry.
Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator.
Refrigerator shelves are installed in the shipping position.
Please reinstall shelves according to your individual
storage needs.
Excessive Weight Hazard:
Use two or more people to move and install the
refrigerator. Failure to do so can result in back or
other injury.
Excessive Weight Hazard:
Your refrigerator is heavy. When moving the
refrigerator for cleaning or service, be sure to protect
the floor. Always pull the refrigerator straight out when
moving it. Do not wiggle or walk the refrigerator when
trying to move it, as floor damage could occur.
Explosion Hazard:
Keep flammable materials and vapors, such as
gasoline, away from the refrigerator. Failure to do so
can result in fire, explosion, or death.
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Remove tape and any temporary labels from your
refrigerator before using. Please remove vinyl from
doors before connecting unit to the electrical supply (on
some models). Do not remove any warning-type labels,
the model and serial number label, or the Tech Sheet
that is located under the front of the refrigerator.
9
REFRIGERATOR INSTALLATION
INSTALLATION (continued)
1. To avoid noise and vibration, the unit must be leveled
adjust the leveling legs to compensate for unevenness
the rear to aid in door closing. Leveling legs can be
turned easily by tipping the cabinet slightly. Turn the
leveling legs to the left to raise the unit or to the right to
lower it. (See LEVELING AND DOOR ALIGNMENT.)
NOTE: Installing on carpeting, soft tile surfaces,
a platform or weakly supported structure is not
recommended.
2. Install this appliance in an area where the temperature
is between 55°F (13°C) and 110°F (43°C). If the
temperature around the appliance is too low or high,
3. Select a place where a water supply can be easily
connected for the automatic icemaker.
NOTE: The water pressure must be between 20 and
4. Too small of a distance from adjacent items may
result in lowered freezing capability and increased
electricity consumption charges. Allow at least 33 ¾
inches (86 cm) in front of the refrigerator to open the
doors and at least 2 inches (5.08 cm) between the
back of the refrigerator and the wall.
PRIOR TO USE
1.
dust that accumulated during shipping.
2. Install accessories such as ice cube bin, drawers,
shelves, etc., in their proper places. They are packed
together to prevent possible damage during shipment.
3. Allow your refrigerator to run for at least two to three
cold air in the freezer compartment to ensure proper
cooling. Your refrigerator is now ready for use.
INSTALLATION
The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for
115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.
This provides the best performance and also prevents
hazard from overheated wires. It is recommended that a
separate circuit serving only this appliance be provided.
2" (5.08 cm)
Shock Hazard:
To reduce the risk of electric shock, do not install the
refrigerator in a wet or damp area.
WARNING
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10
REFRIGERATOR INSTALLATION
HOW TO REMOVE REFRIGERATOR
DOOR HANDLE
NOTE: Handle appearance may vary from
illustrations on this page.
Removing Refrigerator Handle
Loosen the set screws with a
/ in. Allen
wrench and remove the handle.
NOTE: If the handle mounting fasteners need
to be tightened or removed, use a ¼ in. Allen
wrench.
NOTE: Removing the doors is the recommended procedure when it is necessary to move the refrigerator through a
narrow opening. If it is necessary to remove the handles, follow the directions below.
HOW TO REPLACE REFRIGERATOR
DOOR HANDLE
NOTE: Handle appearance may vary from
illustrations on this page.
Replacing Refrigerator Door Handle
Place the handle on the door by fitting
the handle footprints over the mounting
fasteners and tightening the set screws
with a
/ in Allen wrench.
NOTE: If the handle mounting fasteners
need to be tightened or removed, use a
¼ in. Allen wrench.
Mounting
Fasteners
Mounting
Fasteners
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11
REFRIGERATOR INSTALLATION
1. Open the door. Remove the top hinge cover screws (1).
3. Remove the three bolts using a 10mm or 13/32-inch
2. Lift up the cover (2) and remove it.
4. Lift the door from the middle hinge pin and remove
the door.
5. Place the door, inside facing up, on a non-scratching
surface.
CAUTION: When removing the bolts, be careful that
the door does not fall forward.
WARNING
Electrical Shock Hazard
Disconnect the electrical supply to the refrigerator
before installing. Failure to do so could result in
serious injury or death.
Do not put hands, feet or other objects into the air
vents or bottom of the refrigerator. You may be
injured or receive an electrical shock.
Removing the Refrigerator Door
REMOVING AND REPLACING
REFRIGERATOR DOORS
CAUTION: Before you begin, remove food and bins
from the doors.
WARNING
Excessive Weight Hazard:
Use two or more people to remove and install the
refrigerator doors. Failure to do so can result in back or
other injury.
(1)
(1)
(2)
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12
REFRIGERATOR INSTALLATION
Reinstalling the Refrigerator Door
1 Make sure that the plastic sleeve is inserted in the
bottom of the door. Lower the door onto the middle
hinge pin as shown in the figure.
HOW TO REMOVE THE FREEZER DOOR
NOTE: Before removing the freezer door, make sure you
completely remove the refrigerator door.
1 Use a 1/4 in. hex socket wrench to loosen and remove
the hinge pin from the middle hinge bracket. Use a
10 mm or 13/32 in. socket wrench to remove the two
bolts. Remove the screw and set the middle hinge
bracket and other parts aside. Remove the washer.
HOW TO INSTALL THE FREEZER DOOR
1 Place the freezer door down on the bottom hinge pin.
3 Line up the top hinge with the holes in the top of the
refrigerator. Insert and tighten the three bolts in the
hinge.
2 Align the door with the cabinet.
2 Carefully lift up the freezer door. Remove and place it
on a non-scratching surface.
2 Replace the washer and the middle hinge bracket.
Use a 10 mm or 13/32 in. socket wrench to insert and
tighten the bolts. Insert the screw. Reattach the middle
hinge pin using a 1/4 in. socket wrench.
4 Replace the cover. Insert and tighten the cover screws
(2).
(2)
(2)
(1)
Bottom Hinge Pin
Bottom Hinge Pin
Screw
Middle Hinge Pin
Washer
Bolts
Middle Hinge
Screw
Middle Hinge Pin
Washer
Bolts
Middle Hinge
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13
REFRIGERATOR INSTALLATION
Reversing Doors
You may find it more convenient to have the doors open
from the right, rather than from the left as installed by the
factory. The "right side" referred to in the directions is the
side on your right as you face the front of the unit.
TOOLS NEEDED
10mm or 13/32-inch socket wrench (with 2-inch•
extension for bottom door hinge)
No. 2 Phillips head screwdriver•
¼ inch socket wrench•
Flat-head screwdriver for prying•
Adjustable wrench•
1. Remove the top hinge cover screws (1) . Remove the
cover(2) by lifting the hidden hook inside the bottom of
the front side of the cover, with a flat-head screwdriver.
3. Lift the door from the middle hinge pin and remove the
door.
CAUTION: Place the door, inside facing up, on a
non-scratching surface.
REVERSING REFRIGERATOR DOORS
WARNING
Electrical Shock Hazard
Before you begin, either unplug the refrigerator or turn
off power at the circuit breaker or fuse box. Failure to
do so could result in death or serious injury.
CAUTION
Remove food and any adjustable door or utility bins
from doors. Failure to do so could result in serious
injury.
(1)
(1)
(2)
2. Using a 10mm or 13/32-inch socket wrench, remove
the three bolts and lift off the top hinge. Set parts
aside.
CAUTION: When removing the bolts, be careful that
the door does not fall forward.
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14
REFRIGERATOR INSTALLATION
6. Use a ¼ inch hex socket wrench to loosen and remove
the hinge pin (1) from the middle hinge bracket. Use a
10 mm or 13/32 in. socket wrench to remove the two
bolts (2). Remove the screw (3) and set the middle hinge
bracket (4) and other parts aside.
NOTE: Before removing the freezer door, make sure you
completely remove the refrigerator door.
7. Carefully lift up the freezer door. Remove and place it
on a non-scratching surface.
8. Using a ¼ in. socket wrench, loosen and remove
the.8hinge pin from the bottom hinge.
9. Using a 13/32-inch or 10mm socket wrench with a 2 in.
extension and a screwdriver, loosen the two bolts and
the screw, and remove the bottom hinge on right side.
10. Remove the four screws (1), the hinge pin brackets (2)
and the hinge pin insert from the bottom right side of
the freezer door.
Bottom Hinge
Pin
Bottom Hinge Pin
Screw
Bolts
(1)
(2)
(3)
(2)
(1)
(3)
4. Remove the four screws (1), the hinge pin insert (2) and
the hinge pin brackets (3) from the bottom right side of
the door.
5. Reinstall the hinge pin brackets (1), screws (2) and hinge
pin insert (3) on the bottom left side of the door.
(1)
(2)
(3)
(4)
(1)
(3)
(2)
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15
REFRIGERATOR INSTALLATION
(2)
(1)
13. Remove the decorative caps on the bottom of the
refrigerator housing. You will need these holes for the
Bottom Hinge.
14. Using a 13/32 in. socket wrench with a 2 in. extension
and a screwdriver, tighten the two bolts and a screw,
15. Attach the hinge pin using a ¼ in. socket wrench.
remove the cover over the bolt holes on the left side of
refrigerator.
17. Remove the outer lower decorative screw from
refrigerator doors. (You will need this hole for the
middle hinge bracket.)
11. Reinstall the hinge pin insert (1), the hinge pin brackets
(2) and screws (3) on the bottom left side of the door.
install it on the opposite side ( the cap stays on the
right and the pivot on the left).
Decorative Cap
Bottom Hinge Pin
(3)
(2)
(1)
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16
REFRIGERATOR INSTALLATION
21. Insert the decorative screw into the outer hole on the
right side of the housing. Attach cover on the right
Decorative
Screw
20. Reattach middle hinge pin using a ¼ in. socket
wrench. Replace washer.
NOTE:
the same orientation with its hexagonal end facing
upward.
Middle Hinge Pin
Washer
Middle Hinge Bracket
23. Place the refrigerator door down over the hinge pin on
the middle hinge pin bracket.
24. Line up the left top hinge with the holes in the top of
refrigerator. Use the three bolts to replace the hinge.
Replace the left hinge cover and insert the two screws.
25. Replace the right hinge cap and insert the two screws.
22. Loosen the two screws and remove the left hinge cap.
NOTE: The left top hinge, left hinge cover and right hinge
cap are provided for reversing doors.
19. Place freezer door down on bottom hinge pin.
Bottom Hinge Pin
18. Flip the middle hinge bracket and position on left side
of refrigerator. Re-attach with two bolts and a screw.
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17
REFRIGERATOR INSTALLATION
LEVELING AND DOOR ALIGNMENT
LEVELING
After installing, plug the refrigerator’s power cord into a
3-prong grounded outlet and push the refrigerator into the
final position.
Your refrigerator has two front leveling legs one on the
right and one on the left. Adjust the legs to alter the tilt
from front-to-back or side-to-side. If your refrigerator seems
unsteady, or you want the doors to close more easily, adjust
the refrigerator’s tilt using the instructions below:
NOTE: Tools Required: 11/16 inch wrench or flat blade
screwdriver.
1. Turn the leveling leg to the left to raise that side of
the refrigerator or to the right to lower it. It may take
several turns of the leveling leg to adjust the tilt of the
refri
gerator.
NOTE: Having someone push backward against the top of
the refrigerator takes some weight off of the leveling legs. This
makes it easier to adjust the legs.
2. Open both doors again and check to make sure that
they close easily. If the doors do not close easily, tilt the
refrigerator slightly more to the rear by turning both
leveling legs to the left. It may take several more turns,
and you should turn both leveling legs the same amount.
DOOR ALIGNMENT
If the space between your doors is uneven, follow the
instructions below to align the doors.
1. Remove the top hinge cover screws. Lift the hook located
at the bottom of the front side of the cover with a flat-
head screwdriver.
2. Loosen the top hinge bolts using a 10mm or 13/32-in.
socket wrench or open-end wrench.
3. Have someone hold the refrigerator door so the space
between the two door is even, and retighten the top hinge
bolts.
4. Replace the top hinge cover.
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18
USING YOUR REFRIGERATOR
SETTING THE CONTROLS
The Refrigerator Temp Control ranges from 33°F to •
46°F (0°C to 8°C). Press the Refrigerator Temp button
to cycle through the available temperature settings one
increment at a time.
The Freezer Temp Control range is from -6°F to 8°F •
(-21°C to -13°C). Press the Freezer Temp button to cycle
through the available temperature settings one increment
at a time.
NOTE: When changing control settings, wait 24 hours
before making additional adjustments. The controls are set
correctly when milk or juice is as cold as you would like
and when ice cream is firm. If the temperature in either
compartment is too cold or too warm, change the setting
one increment at a time. Wait 24 hours for the change to
stabilize before adjusting again.
NOTE: The Condiment bin is not recommended for storing
items that spoil easily such as milk and mayonnaise.
AIRFLOW
Be sure not to block vents while packing your refrigerator. Doing so will restrict airflow and may cause the refrigerator
temperature to become too warm or cause interior moisture buildup. (See the air flow diagram below.)
TEMPERATURE
Accela
Ice
Diagnostics
Accela
Ice
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19
USING YOUR REFRIGERATOR
ACCELA ICE
When you press and hold the • Accela Ice button, the light
will be on in the display and will continue for 24 hours.
The function will automatically shut off after 24 hours.
You can stop this function manually by pressing the•
button one more time.
This function increases both ice making and freezing•
capabilities.
DOOR ALARM
When power is connected to the refrigerator, the door•
alarm is initially set to ON. When you press the Door
Alarm button, the display will change to OFF and the
Door Alarm function will deactivate.
When either the refrigerator or the freezer door is left•
open for more than 60 seconds, the alarm tone will
sound to let you know that the door is open.
When you close the door, the door alarm will stop.•
TEMPERATURE MODE SWITCH FUNCTION (°F <->°C)
If you want to convert °F to °C or vice versa, press and
hold the Freezer Temp and Refrigerator Temp buttons at
the same time for approximately five seconds.
DEMO MODE (FOR STORE USE ONLY)
Demo Mode disables all cooling in the refrigerator and
freezer sections to conserve energy while on display in
a retail store. When activated, OFF will display on the
control pad.
To deactivate:
With either refrigerator door opened, press and hold
the Refrigerator Temp and Accela Ice buttons at the same
time for five seconds. The control pad will beep and the
temperature settings will display to confirm that Demo
Mode is deactivated. Use the same procedure to activate
the Demo Mode.
1_MFL67855601_Eng.indd 27 2013.7.25 8:51:47 AM
AUTOMATIC ICEMAKER
Ice is made in the automatic icemaker and sent to the
dispenser. The icemaker will produce 70~210 cubes in
a 24-hour period, depending on freezer compartment
temperature, room temperature, number of door openings
and other operating conditions.
It takes about 12 to 24 hours for a newly installed•
refrigerator to begin making ice. Wait 72 hours for full
ice production to occur.
Ice making stops when the in-door ice bin is full. When•
full, the in-door ice bin holds approximately 6 to 8 (12-
16 oz) glasses of ice.
To turn off the automatic icemaker, set the icemaker•
switch to OFF (O). To turn on the automatic icemaker,
set the switch to ON (I).
The water pressure must be between 20 and•
120 psi on models without a water filter and between
40 and 120 psi on models with a water filter to
produce the normal amount and size of
ice cubes.
Foreign substances or frost on the ice-detecting sensor•
can interrupt ice production. Make sure the sensor area
is clean at all times for proper operation.
WARNING
Personal Injury Hazard
DO NOT place fingers or hands on the automatic ice
making mechanism while the refrigerator is plugged in.
Automatic
Shut off Arm
Power Switch
20
USING YOUR REFRIGERATOR
from the water supply line or the water tank.
necessary if the refrigerator has not been used for a
long time.
If discolored ice is produced, check the water supply.
If the problem continues, contact a Sears or other
until the problem is corrected.
Be sure nothing interferes with the sweep of the
It is normal for some cubes to be stuck together.
If ice is not used frequently, old ice cubes will become
cloudy, taste stale, and shrink.
WHEN YOU SHOULD SET THE ICEMAKER
POWER SWITCH TO OFF (O)
hours.
When the ice bin is removed for more than one or two
minutes.
When the refrigerator will not be used for several days.
NOTE: The ice bin should be emptied when the
icemaker ON/OFF switch is turned to the OFF position.
NORMAL SOUNDS YOU MAY HEAR
with water. If the power switch is in the ON (I) position,
it will buzz even if it has not yet been hooked up to
water. To stop the buzzing, move the power switch to
OFF (O).
NOTE: Keeping the power switch in the ON (I) position
before the water line is connected can damage the
icemaker.
You will hear the sound of cubes dropping into the bin
PREPARING FOR VACATION
Set the icemaker power switch to OFF (O)
the water supply to the refrigerator.
NOTE: The ice bin should be emptied anytime the
icemaker ON/OFF switch is turned to the OFF (O)
position.
If the ambient temperature will drop below freezing, have
by ruptured water lines or connections.
CAUTION
AUTOMATIC ICEMAKER (continued)
1_MFL67855601_Eng.indd 29 2013.7.25 8:51:48 AM
21
USING YOUR REFRIGERATOR
FOOD STORAGE GUIDE
Wrap or store food in the refrigerator in airtight and
moisture-proof material unless otherwise noted. This
prevents food odor and taste transfer throughout the
refrigerator. For dated products, check date code to
ensure freshness.
STORING FROZEN FOOD
NOTE: Check a freezer guide or a reliable cookbook
for further information about preparing food for
freezing or for food storage times.
Freezing
Your freezer will not quick-freeze a large quantity of
food. Do not put more unfrozen food into the freezer
than will freeze within 24 hours (no more than 2 to 3
lbs. of food per cubic foot of freezer space). Leave
enough space in the freezer for air to circulate around
packages. Be careful to leave enough room at the
front so the door can close tightly.
Storage times will vary according to the quality and
type of food, the type of packaging or wrap used
(how airtight and moisture-proof) and the storage
temperature. Ice crystals inside a sealed package are
normal. This simply means that moisture in the food
and air inside the package have condensed, creating
ice crystals.
NOTE: Allow hot foods to cool at room temperature
for 30 minutes, then package and freeze. Cooling hot
foods before freezing saves energy.
Packaging
Successful freezing depends on correct packaging.
When you close and seal the package, it must not
allow air or moisture in or out. If it does, you could
have food odor and taste transfer throughout the
refrigerator and could also dry out frozen food.
Packaging recommendations:
Straight-sided canning/freezing jars
Heavy-duty aluminum foil
Plastic-coated paper
Non-permeable plastic wraps
Follow package or container instructions for proper
freezing methods.
Do not use
Bread wrappers
Non-polyethylene plastic containers
Containers without tight lids
Wax paper or wax-coated freezer wrap
Thin, semi-permeable wrap
CAUTION: Do not keep beverage cans or plastic
food containers in the freezer compartment. They
may break or burst if they freeze.
Items How to
Butter or
margarine
Cheese
Milk
Eggs
Fruit
Leafy
vegetables
Vegetables
with skins
(carrots,
peppers)
Fish
Leftovers
Keep opened butter in a covered
dish or closed compartment.
When storing an extra supply,
wrap in freezer packaging and
freeze.
Store in the original wrapping
until you are ready to use it. Once
opened, rewrap tightly in plastic
wrap or aluminum foil.
Wipe milk cartons. For best
storage, place milk on interior
shelf, not on door shelf.
Store in original carton on interior
shelf, not on door shelf.
Do not wash or hull the fruit
until it is ready to be used. Sort
and keep fruit in its original
container, in a crisper, or store in a
completely closed paper bag on a
refrigerator shelf.
Remove store wrapping and trim
areas. Wash in cold water and
drain. Place in plastic bag or
plastic container and store in
crisper.
Place in plastic bags or plastic
container and store in crisper.
the freezer section if they are not
being consumed the same day of
purchase. It is recommended to
same day purchased.
Cover leftovers with plastic wrap
or aluminum foil, or store in plastic
containers with tight lids.
1_MFL67855601_Eng.indd 30 2013.7.25 8:51:49 AM
22
USING YOUR REFRIGERATOR
REFRIGERATOR SECTION
The shelves in your refrigerator are adjustable to meet
your individual storage needs. Your model may have full
or split shelves.
Adjusting the shelves to fit different heights of items will
make finding the exact item you want easier. Doing so will
also reduce the amount of time the refrigerator door is
open which will save energy.
IMPORTANT: Do not clean glass shelves with warm water
while they are cold. Shelves may break if exposed to
sudden temperature changes or impact.
CAUTION: Glass shelves are heavy. Use special care
when removing them.
ADJUSTING SHELVES (FULL SHELF)
To remove a shelf — Lift up the back of the shelf
slightly, then pull the shelf forward and out.
To reinstall a shelf — Slide the shelf into the guides
until it stops.
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HUMIDITY CONTROLLED CRISPER
The crispers provide fresher tasting fruit and vegetables by
letting you easily control humidity inside the drawer.
You can control the amount of humidity in the moisture-
sealed crispers by adjusting the control to any setting
between VEGETABLE and FRUIT.
VEGETABLE• keeps moist air in the crisper for best
storage of fresh, leafy vegetables.
FRUIT• lets moist air out of the crisper for best storage
of fruit.
To remove the glass
1. Lift up the glass under the crisper cover.
2. Pull the glass up and out.
NOTE: Pantry drawer not shown for clarity.
PANTRY DRAWER
This drawer can be used for large party trays, deli items
and beverages. (This drawer should not be used for
vegetables that require high humidity.)
REMOVING THE HUMIDITY CONTROLLED CRISPER
1. To remove, pull the drawer out to full extension.
2. Lift the front of the crisper up, then pull it straight out.
3. To install, slightly tilt up the front, insert the drawer into
the frame and push it back into place.
Fruit Vegetable
FruitVegetable
23
USING YOUR REFRIGERATOR
DOOR BINS
The door bins are removable for easy cleaning and
adjustment.
1. To remove a bin, simply lift the bin up and pull straight
out.
2.
To replace a bin, slide it in above the desired support
and push down until it snaps into place.
NOTE: Some bins may vary in appearance and will only
fit in one location.
DAIRY BIN
1. To remove the Dairy Bin, simply lift up and pull out.
2.
To replace the Dairy Bin, slide it in above the desired
support slots and push down until it stops.
FREEZER SECTION
* The appearance of the actual product may differ
depending on the model.
ICE BIN
1. Pull the Freezer Drawer and the Pullout Drawer out as
far as possible to remove the Extra Ice Bin.
2. Gently lift and pull out the ice bin.
3. To replace, pull both drawers out as far as possible,
and set the bin in its correct position in the Pullout
Drawer. Close the Pullout Drawer and then the Freezer
Drawer.
Extra Ice Bin
Pullout Drawer
1_MFL67855601_Eng.indd 33 2013.7.25 8:51:54 AM
DURABASE DIVIDER
The Durabase divider allows you to organize the
Durabase area into sections. It can be adjusted from side
to side to accommodate items of different sizes.
WARNING: If the Durabase divider is removed, there
is enough open space for children or pets to crawl
inside. To prevent accidental child and pet entrapment
or suffocation risk, DO NOT allow children or pets to
touch or go near the drawer.
PULLOUT DRAWER
1. To remove, pull the drawer out to full extension. Lift
the top drawer up and out.
2. To replace, follow the same instructions in backwards.
24
WARNING
Explosion Hazard
Both the refrigerator and freezer sections defrost
month to prevent odors. Wipe up spills immediately.
GENERAL CLEANING TIPS
Unplug the refrigerator or disconnect power.
Remove all removable parts, such as shelves, crispers,
etc. Refer to sections in Using Your Refrigerator for
removal instructions.
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use abrasive or harsh cleaners.
Hand wash, rinse and dry all surfaces thoroughly.
Plug in the refrigerator or reconnect power.
EXTERIOR
Waxing external painted metal surfaces helps provide
rust protection. Do not wax plastic parts. Wax painted
metal surfaces at least twice a year using appliance wax
(or auto paste wax). Apply wax with a clean, soft cloth.
For products with a stainless steel exterior, use a clean
sponge or soft cloth and a mild detergent in warm water.
Do not use abrasive or harsh cleaners. Dry thoroughly
with a soft cloth.
INSIDE WALLS (allow the freezer to warm up so
the cloth will not stick)
To help remove odors, you can wash the inside of the
refrigerator with a mixture of baking soda and warm
water. Mix 2 tablespoons of baking soda to 1 quart of
water (26 g soda to 1 liter water.) Be sure the baking soda
is completely dissolved so it does not scratch the surfaces
of the refrigerator.
DOOR LINERS AND GASKETS
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use cleaning waxes, concentrated
detergents, bleaches, or cleaners containing petroleum on
plastic refrigerator parts.
PLASTIC PARTS (Covers and Panels)
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use window sprays, abrasive
damage the material.
CONDENSER COILS
Use a vacuum cleaner with
an attachment to clean the
condenser cover and vents.
Do not remove the panel
covering the condenser
coil area.
CAUTION: While cleaning the inside of the refrigerator,
do not spray water.
CARE AND CLEANING
1_MFL67855601_Eng.indd 35 2013.7.25 8:51:56 AM
25
CARE AND CLEANING
LIGHT REPLACEMENT
NOTE: The refrigerator and freezer compartment
lights have LED interior lighting, and service should be
POWER INTERRUPTIONS
1. If the power will be out for 24 hours or less, keep all
refrigerator doors closed to help foods stay cold and
frozen.
2. If the power will be out for more than 24 hours, remove
all frozen food and store it in a frozen food locker.
WHEN YOU GO ON VACATION
If you choose to leave the refrigerator on while you are
away, follow these steps to prepare your refrigerator
before you leave.
1. Use up any perishables and freeze other items.
2.
If you choose to turn the refrigerator o before you leave,
follow these steps.
1. Remove all food from the refrigerator.
2. Depending on your model, set the thermostat control
(refrigerator control) to OFF. See the Setting the
Controls section.
3. Clean the refrigerator, wipe it and dry well.
4. Tape rubber or wood blocks to the tops of both doors
to prop them open far enough for air to get in.
This stops odor and mold from building up.
WARNING
Electrical Shock Hazard
Before replacing a Compartment Lamp, either unplug
or fuse box.
WHEN YOU MOVE
When you are moving your refrigerator to a new home,
follow these steps to prepare it for the move.
1. Remove all food from the refrigerator and pack all
frozen food in dry ice.
2. Unplug the refrigerator.
3. Clean, wipe and dry it thoroughly.
4. Take out all removable parts, wrap them well and
tape them together so they do not shift and rattle
during the move. Refer to the Using your Refrigerator
section for removal instructions.
5. Depending on the model, raise the front of the
refrigerator so it rolls easier OR screw in the leveling
the Door Closing section.
6. Tape the doors shut and tape the power cord to the
refrigerator cabinet.
When you get to your new home, put everything back and
refer to the Refrigerator Installation section for preparation
instructions.
1_MFL67855601_Eng.indd 36 2013.7.25 8:51:56 AM
26
CONNECTING THE WATER LINE
BEFORE YOU BEGIN
This water line installation is not covered by the refrigerator
warranty. Follow these instructions carefully to minimize the
risk of expensive water damage.
Water hammer (water banging in the pipes) in house
plumbing can cause damage to refrigerator parts and can
to correct water hammer before installing the water supply
line to the refrigerator.
CAUTION: To prevent burns and product damage,
only connect the refrigerator water line to a cold water
supply.
If you use your refrigerator before connecting the water
line, make sure the icemaker power switch is in the OFF (O)
position.
CAUTION: Do not install the icemaker tubing in areas
where temperatures fall below freezing.
WATER PRESSURE
A cold water supply. The water pressure must be between
If a reverse osmosis water ltration system is connected
to your cold water supply, this water line installation is not
covered by the refrigerator warranty. Follow the following
instructions carefully to minimize the risk of expensive water
damage.
If a reverse osmosis water ltration system is connected
to your cold water supply, the water pressure to the reverse
osmosis system needs to be a minimum of 40 to 60 psi (2.8
kgf/cm
2
~ 4.2 kgf/cm
2
of 7 oz capacity).
If the water pressure from the reverse osmosis system is less
cup of 7 oz capacity):
Allow the storage tank on the reverse osmosis system to
If the issue concerning water pressure from reverse
All installations must be in accordance with local
plumbing code requirements.
CAUTION: Wear eye protection during installation to
prevent injury.
WHAT YOU WILL NEED
Copper Tubing,• ¼ in. outer
diameter, to connect the refrigerator
to the water supply. Be sure both
ends of the tubing are cut square.
To determine how much tubing you
need: measure the distance from the water valve on the
back of the refrigerator to the water supply pipe. Then,
(about 8 feet [2.4 m] coiled into 3 turns of about 10 in.
[25 cm] diameter) to allow the refrigerator to move out
from the wall after installation.
Power drill.•
½ in. or adjustable wrench.•
Flat blade and Phillips head screwdrivers.•
Two ¼ in. outer diameter •
compression nuts and
2 ferrules (sleeves) to
connect the copper tubing
refrigerator water valve.
If your existing copper water
end, you will need an adapter
(available at plumbing supply
stores) to connect the water line
to the refrigerator OR you can
a tube cutter and then use a
Shuto valve to connect •
to the cold water line. The
inside diameter of / in. at the point of connection
to the COLD WATER LINE.
are included in many water
supply kits. Before purchasing,
make sure a saddle-type
valve complies with your local
plumbing codes.
NOTE: A Self Piercing Saddle Type Water Valve should
not be used.
WARNING
Electrical Shock Hazard
When using any electrical device (such as a power
drill) during installation, be sure the device is battery
powered, double insulated or grounded in a manner that
will prevent the hazard of electric shock.
1_MFL67855601_Eng.indd 37 2013.7.25 8:51:57 AM
27
CONNECTING THE WATER LINE
INSTALLATION INSTRUCTIONS
drinking water line.
1. SHUT OFF THE MAIN WATER SUPPLY
Turn on the nearest faucet to relieve the pressure on the
line.
2. CHOOSE THE VALVE LOCATION
Choose a location for the valve that is
easily accessible. It is best to connect
into the side of a vertical water pipe.
When it is necessary to connect into
a horizontal water pipe, make the
connection to the top or side, rather
than at the bottom, to avoid drawing
3. DRILL THE HOLE FOR THE VALVE
Drill a ¼ in. hole in the water
pipe using a sharp bit. Remove
any burrs resulting from drilling
the hole in the pipe. Be careful
not to allow water to drain into
the drill. Failure to drill a ¼ in.
hole may result in reduced ice
production or smaller cubes.
NOTE: The hookup line cannot be white, plastic
tubing. Licensed plumbers must use only copper
tubing (NDA tubing #49595 or #49599) or Cross Link
Polyethylene (PEX) tubing.
4. FASTEN THE SHUTOFF VALVE
the pipe clamp.
NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are
illegal and use is not permitted in Massachusetts.
Consult with your licensed plumber.
5. TIGHTEN THE PIPE CLAMP
Tighten the clamp screws until the sealing washer
begins to swell.
NOTE: Do not overtighten the clamp or you may crush
the tubing.
6. ROUTE THE TUBING
Route the tubing between the cold water line and the
refrigerator.
Route the tubing through a hole drilled in the wall or
as close to the wall as possible.
NOTE:
8 feet coiled into 3 turns of about 10 in. diameter) to
allow the refrigerator to move out from the wall after
installation.
7. CONNECT THE TUBING TO THE VALVE
Place the compression nut and ferrule (sleeve) for
copper tubing onto the end of the tubing and connect
inserted into the valve. Tighten the compression nut
securely.
NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are
illegal and their use is not permitted in
Massachusetts. Consult with your licensed plumber.
Pipe Clamp
Saddle-Type
Vertical Cold
Water Pipe
Pipe Clamp
Clamp Screw
Washer
Inlet End
Saddle-Type
Packing Nut
Outlet Valve
Compression Nut
Ferrule (sleeve)
1_MFL67855601_Eng.indd 38 2013.7.25 8:51:58 AM
28
CONNECTING THE WATER LINE
8. FLUSH OUT THE TUBING
Turn the main water supply on and
is clear.
valve after about one quart of
tubing.
9. CONNECT THE TUBING TO THE
REFRIGERATOR
NOTE: Before making the connection to the
refrigerator, be sure that the refrigerator power cord is
not plugged into the wall outlet.
2. Place the compression nut and ferrule (sleeve) onto
the end of the tubing as shown.
3. Insert the end of the copper tubing into the
connection as far as possible. While holding the
10. TURN THE WATER ON AT THE SHUTOFF VALVE
Tighten any connections that leak.
11. PLUG IN THE REFRIGERATOR
Arrange the coil of tubing so that it does not vibrate
a
gainst the back of the refrigerator or against the wall.
Push the refrigerator back to the wall.
12. START THE ICEMAKER
Set the icemaker power switch to the ON position.
The icemaker will not begin to operate until it reaches
its operating temperature of 15°F (–9°C) or below. It
will then begin operation automatically if the icemaker
power switch is in the ON (I) position.
Tubing Clamp
¼ in. Tubing
¼ in.
Compression
Nut
Refrigerator
Connection
Ferrule
(sleeve)
CAUTION: Check to see if leaks occur at the water
line connections.
1_MFL67855601_Eng.indd 39 2013.7.25 8:51:59 AM
29
TROUBLESHOOTING GUIDE
Problem Possible Causes Solutions
Refrigerator and
Freezer section are
not cooling.
The refrigerator control is set to OFF
(some models).
Turn the control ON. Refer to the Setting the Controls
section for proper temperature settings.
Refrigerator is set to demo mode.
Demo Mode allows the lights and control display to work
normally while disabling cooling to save energy while
Setting the Controls
section for instructions on how to disable Demo Mode.
Refrigerator is in the defrost cycle.
During the defrost cycle, the temperature of each
compartment may rise slightly. Wait 30 minutes and
the defrost cycle has completed.
Refrigerator was recently installed.
It may take up to 24 hours for each compartment to
reach the desired temperature.
Refrigerator was recently relocated.
If the refrigerator was stored for a long period of time or
moved on its side, it is necessary for the refrigerator to
stand upright for 24 hours before connecting it to power.
Cooling System runs
too much.
Refrigerator is replacing an older
model.
Modern refrigerators require more operating time but use
Refrigerator was recently plugged in
or power restored.
The refrigerator will take up to 24 hours to cool
completely.
Door opened often or a large amount
of food / hot food was added.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run longer in
order to cool the refrigerator back down. In order to
conserve energy, try to get everything you need out of the
refrigerator at once, keep food organized so it is easy to
(Refer to the Food Storage Guide.)
Doors are not closed completely.
Firmly push the doors shut. If they will not shut all the
way, see the Doors will not close completely or pop open
section in Parts & Features Troubleshooting.
Refrigerator is installed in a hot
location.
The compressor will run longer under warm conditions.
At normal room temperatures (70°F) expect your
compressor to run about 40% to 80% of the time. Under
warmer conditions, expect it to run even more often. The
refrigerator should not be operated above 110°F.
Condenser / back cover is clogged.
Use a vacuum cleaner with an attachment to clean the
condenser cover and vents. Do not remove the panel
covering the condenser coil area.
COOLING
Before conducting troubleshooting, make sure that the following basic requirements are met:
Service Flow 0.5 gpm (1.9 lpm)
Water Supply Potable Water
Water Pressure 40-120 psi (138 - 827 kPa)
Operating Ambient
Temperature Limits
55°F - 110°F
Electrical Ratings
115 Volts, 60 Hz, AC only, and fused
at 15 or 20 amperes.
1_MFL67855601_Eng.indd 40 2013.7.25 8:52:0 AM
30
TROUBLESHOOTING GUIDE
COOLING
Problem Possible Causes Solutions
Refrigerator or
Freezer section is too
warm.
Refrigerator was recently installed.
It may take up to 24 hours for each compartment to
reach the desired temperature.
Air vents are blocked.
Using
Your Refrigerator section.
Doors are opened often or for long
periods of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
and duration of door openings.
Unit is installed in a hot location.
The refrigerator should not be operated in temperatures
above 110F.
A large amount of food or hot food
was added to either compartment.
Adding food warms the compartment requiring the
cooling system to run. Allowing hot food to cool to room
temperature before putting it in the refrigerator will
Doors not closed correctly.
See the Doors will not close correctly or pop open section
in Parts & Features Troubleshooting.
Temperature control is not set
correctly.
If the temperature is too warm, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for more
information.
Defrost cycle has recently completed.
During the defrost cycle, the temperature of each
compartment may rise slightly and condensation may
proper temperature has been restored once the defrost
cycle has completed.
Interior moisture
buildup.
Doors are opened often or for long
periods of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
and duration of door openings.
Doors not closed correctly.
See the Doors will not close correctly section in the
Troubleshooting section.
Weather is humid.
Humid weather allows additional moisture to enter the
compartments when the doors are opened leading to
condensation or frost. Maintaining a reasonable level of
humidity in the home will help to control the amount of
moisture that can enter the compartments.
Defrost cycle recently completed.
During the defrost cycle, the temperature of each
compartment may rise slightly and condensation may
that the proper temperature has been restored once the
defrost cycle has completed.
Food is not packaged correctly.
Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation within each
compartment. Wipe all containers dry and store food in
sealed packaging to prevent condensation and frost.
1_MFL67855601_Eng.indd 41 2013.7.25 8:52:0 AM
31
TROUBLESHOOTING GUIDE
COOLING
Problem Possible Causes Solutions
Food is freezing
in the refrigerator
compartment.
Food with high water content was
placed near an air vent.
Rearrange items with high water content away from air
vents.
Refrigerator temperature control is set
incorrectly.
If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize.
Refrigerator is installed in a cold
location.
When the refrigerator is operated in temperatures
below 41°F (5°C), food can freeze in the refrigerator
compartment. The refrigerator should not be operated in
temperatures below 55°F (13°C).
Frost or ice crystals
form on frozen
food (outside of
package).
Door is opened frequently or for long
periods of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. Increased moisture will lead to frost and
and duration of door openings.
Door is not closing properly. Refer to the Doors will not close correctly or pop open
section in the Troubleshooting section.
Refrigerator or
Freezer section is
too cold.
Incorrect temperature control settings. If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
Frost or ice crystals
on frozen food
(inside of sealed
package).
Condensation from food with a high
water content has frozen inside of the
food package.
This is normal for food items with a high water content.
Food has been left in the freezer for
a long period of time.
Do not store food items with high water content in the
freezer for a long period of time.
Items in the Cheese
& Butter and
Condiment bins
are not as cool as
other items in the
refrigerator.
The Cheese & Butter and Condiment
bins will be slightly warmer than the
refrigerator compartment.
This is normal. Items that you would like to keep cooler
should be stored in the refrigerator section.
1_MFL67855601_Eng.indd 42 2013.7.25 8:52:0 AM
32
TROUBLESHOOTING GUIDE
ICE & WATER
Problem Possible Causes Solutions
Icemaker is not
making enough ice.
Demand exceeds ice storage
capacity.
The icemaker will produce approximately 70~210
cubes in a 24 hour period.
House water supply is not connected,
valve is not turned on fully, or valve is
clogged.
Connect the refrigerator to a cold water supply with
fully open.
If the problem persists, it may be necessary to contact
a plumber.
Approximately every six months.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Low house water supply pressure. The water pressure must be between 20 and 120 psi on
used.
pressure below the minimum amount and result in
icemaker issues. (Refer to Water Pressure section.)
Tubing connecting refrigerator to
house supply valve is kinked.
Straighten or repair the water supply line and arrange
it to prevent future kinks.
Doors are opened often or for long
periods of time.
If the doors of the unit are opened often, ambient
air will warm the refrigerator which will prevent the
unit from maintaining the set temperature. Lowering
the refrigerator temperature can help, as well as not
opening the doors as frequently.
Doors are not closed completely. If the doors are not properly closed, ice production
Doors will not close
completely or pop open section in Parts & Features
Troubleshooting for more information.
The temperature setting for the
freezer is too warm.
The recommended temperature for the freezer
compartment for normal ice production is 0°F. If the
freezer temperature is warmer, ice production will be
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33
TROUBLESHOOTING GUIDE
ICE & WATER
Problem Possible Causes Solutions
Icemaker is not
making ice.
Refrigerator was recently installed or
icemaker recently connected.
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker to
begin making ice.
Icemaker not turned on. Locate the icemaker ON/OFF
it is in the ON (I) position.
The ice detecting sensor is obstructed. Foreign substances or frost on the ice-detecting sensor
can interrupt ice production. Make sure that the sensor
area is clean at all times for proper operation.
The refrigerator is not connected to
valve is not turned on.
Connect the refrigerator to the water supply and turn
obstructed.
make sure that the arm moves freely. If your icemaker
make sure that there is a clear path between the two
sensors.
system is connected to your cold
water supply.
water pressure below the minimum amount and result
in icemaker issues. (Refer to the Water Pressure
section.)
Ice has bad taste or
odor.
Water supply contains minerals such
as sulfur.
taste and odor problems.
NOTE:
be possible to remove all minerals / odor / taste in all
water supplies.
Icemaker was recently installed.
or bad tasting ice.
Ice has been stored for too long. Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste. Throw
away old ice and make a new supply.
The food has not been stored
properly in either compartment.
Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.
The interior of the refrigerator needs
to be cleaned.
See the Care and Cleaning section for more
information.
The ice storage bin needs to be
cleaned.
Empty and wash the bin (discard old cubes). Make
sure that the bin is completely dry before reinstalling
it.
Icemaker is making
too much ice.
obstructed.
Empty the ice bin. If your icemaker is equipped with
freely. If your icemaker is equipped with the electronic
between the two sensors. Reinstall the ice bin and wait
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34
TROUBLESHOOTING GUIDE
NOISE
Problem Possible Causes Solutions
Clicking The defrost control will click when
the automatic defrost cycle begins
and ends. The thermostat control (or
refrigerator control on some models)
will also click when cycling on and
Normal Operation
Rattling Rattling noises may come from the
the back of the unit, or items stored
on top of or around the refrigerator.
Normal Operation
Refrigerator is not resting solidly on
Floor is weak or uneven or leveling legs need to be
adjusted. See the Door Alignment section.
Refrigerator with linear compressor
was jarred while running.
Normal Operation
Whooshing Evaporator fan motor is circulating
air through the refrigerator and
freezer compartments.
Normal Operation
Air is being forced over the condenser
by the condenser fan.
Normal Operation
Gurgling
cooling system.
Normal Operation
Popping Contraction and expansion of the
inside walls due to changes in
temperature.
Normal Operation
Sizzling Water dripping on the defrost heater
during a defrost cycle.
Normal Operation
Vibrating If the side or back of the refrigerator
is touching a cabinet or wall, some of
the normal vibrations may make an
audible sound.
To eliminate the noise, make sure that the sides and
back cannot vibrate against any wall or cabinet.
Dripping Water running into the drain pan
during the defrost cycle.
Normal Operation
Pulsating or High-
Pitched Sound
Your refrigerator is designed to run
items at the desired temperature. The
your new refrigerator to run longer
than your old one, but it is still more
While the refrigerator is running, it is
normal to hear a pulsating or high-
pitched sound.
Normal Operation
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35
TROUBLESHOOTING GUIDE
PARTS & FEATURES
Problem Possible Causes Solutions
Doors will not close
correctly or pop
open.
Food packages are blocking the door
open.
Rearrange food containers to clear the door and door
shelves.
Ice bin, crisper cover, pans, shelves,
door bins, or baskets are out of
position.
Push bins all the way in and put crisper cover, pans,
shelves and baskets into their correct positions. See the
Using Your Refrigerator section for more information.
The doors were removed during
product installation and not properly
replaced.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles and
Doors section.
Refrigerator is not leveled properly. See Door Alignment in the Refrigeration Installation
section to level refrigerator.
open.
The gaskets are dirty or sticky. Clean the gaskets and the surfaces that they touch.
Rub a thin coat of appliance polish or kitchen wax on
the gaskets after cleaning.
Door was recently closed. When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one minute
to allow the air pressure to equalize, then see if it
opens more easily.
Refrigerator wobbles
or seems unstable.
Leveling legs are not adjusted
properly.
Refer to the Leveling and Door Alignment section.
Floor is not level. It may be necessary to add shims under the leveling
legs or rollers to complete installation.
Lights do not work. LED interior lighting failure. The refrigerator compartment lamp is LED interior
lighting, and service should be performed by
Light Bulb
Replacement section.
Refrigerator has an
unusual odor.
The Air Filter may need to be set to
the MAX setting or replaced.
Set the Air Filter to the MAX setting. If the odor does
replaced. See the Replacing the Air Filter section for
replacement instructions.
The interior of
the refrigerator is
covered with dust or
soot.
or candle.
Make sure that the refrigerator is not located near a
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36
Diagnostics
Should you experience any problems with your
refrigerator, it has the capability of transmitting data via
your telephone to the DiagnosticsTeam. This gives
you the capability of speaking directly to our trained
specialists. The specialist records the data transmitted
from your machine and uses it to analyze the issue,
providing a fast and effective diagnosis.
NOTE:
For best results, do not move the phone while the tones are being transmitted.•
If the call center agent is not able to get an accurate recording of the data, you may be asked to•
try again.
NOTE:
Call quality differences by region may affect the function.•
Use the home telephone for better communication performance, resulting in better service.•
Bad call quality may result in poor data transmission from your phone to the machine, which could•
cause Diagnostics to not work properly.
Using Diagnostics
NOTE: For best results, use Diagnostics with a landline phone.
Diagnostics
HOLD the mouthpiece of your phone in front of the speaker that is located on the right hinge of the
refrigerator door, when instructed to do so by the call center. Hold the phone no more than one inch from
(but not touching) the speaker.
PUSH and hold the Freezer Temp button for three seconds while continuing to hold your phone to the
speaker.
3
LISTEN for three beeps. After you hear the three beeps, release the Freezer Temp button. Keep the phone
in place until the tone transmission has finished. This takes about 3 seconds, and the display will count
down the time. Once the countdown is over and the tones have stopped, resume your conversation with the
specialist, who will then be able to assist you in using the information transmitted for analysis.
1_MFL67855601_Eng.indd 47 2013.7.25 8:52:7 AM
If you experience problems with your refrigerator, call in
the U.S.A. call 1-844-553-6667 Only use the Diagnostics
feature when instructed to do so by the Diagnostics Team.
The transmission sounds that you will hear are normal and
sound similar to a fax machine.
Diagnostics cannot be activated unless your
refrigerator is connected to power. If your refrigerator
is unable to turn on, then troubleshooting must be done
without using Diagnostics.
37
3_MFL67855601_Fran.indd 140 2013.7.25 8:57:11 AM
Kenmore ®
Customer Care Hotline
To schedule in-home repair service
or order replacement parts
Para pedir servicio de reparación
a domicilio, y ordenar piezas
1-844-553-6667
www. kenmore. com
®
