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49-40738-2 
Problem Possible Cause What To Do
LIGHTS
Light during a speedcook
cycle dims and cycles on
and off, even at full power
levels
This is normal. Power level has
been automatically reduced because
the oven is hot.
This is normal. The oven senses the heat level and
adjusts automatically.
Light visible around the
door and outer case while
speedcooking
This is normal. When the oven is on, light may be visible around the
door and outer case.
FAN
Fan continues to run after
cooking stops
The oven is cooling. The fan will automatically shut off when the internal
parts of the oven have cooled.
Oven vent emits warm air
while oven is on
This is normal.
Fan comes on automatically
when using the microwave
This is normal.
COOKING
The oven makes unusual
sounds while cooking
Clicks and fans blowing are
normal. The relay board is turning
the components on and off.
These sounds are normal.
Smoke comes out of the
oven when I open the door
Food is high in fat content.
Aerosol spray used on the pans.
Smoke is normal when cooking high-fat foods.
Food is not fully cooked
or browned at the end of a
cooking program
Programmed times may not match
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cooking.
Adjust time for doneness or adjust the upper or lower
lamps for browning and doneness.
SENSOR ERROR displayed
along with an oven signal
Food amount or type placed in the
oven does not match the program
that was set.
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Steam was not sensed by the
oven because plastic wrap was
not vented, a lid too tight was on
the dish or a liquid was covered.
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when cooking or heating.
DISPLAY
The display is blank The clock is designed to turn off when unit is idle for
30 seconds to minimize the standby power usage.
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“Control is LOCKED”
appears in display
The control has been locked. 3UHVVDQGKROG&$1&(/2))IRUVHFRQGVWR
unlock the control.
Control display is lighted yet
oven will not start
Clock is not set. Set the clock.
Door not securely closed. Open the door and close securely.
START/PAUSE pad not pressed
after entering cooking selection.
Press START/PAUSE.
Another selection already entered
in oven and CANCEL/OFF pad not
pressed to cancel it.
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entered after final selection.
Make sure you have entered cooking time after
selecting.
CANCEL/OFF was pressed
accidentally.
Reset cooking program and press START/PAUSE.
OTHER PROBLEMS
The door and inside of the
oven feels hot
The heat lamps produce intense
heat when ready.
This is normal. Use oven mitts to remove food when
in a small space.
Oven will not start A fuse in your home may be blown
or the circuit breaker tripped.
Replace fuse or reset circuit breaker.
Troubleshooting Tips... Before you call for service
TROUBLESHOOTING TIPS
Save time and money! Review the charts on the following pages first and you may not need to call for service.
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