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41
7 Troubleshooting
7 Troubleshooting
Problem Cause/Result Action
Insufficient foam is
produced when the
milk is frothed or milk
sprays out of the fine
foam frother.
The fine foam frother is
dirty.
T Clean the fine foam frother (see Chapter 5
‘Maintenance – Cleaning the milk system’).
T Dismantle and rinse the fine foam frother
(see Chapter 5 ‘Maintenance –
Dismantling and rinsing the professional
fine foam frother’).
Coffee only comes out
in drips when it is
being prepared.
The coffee is ground too
finely and obstructs the
system.
T Set the grinder to a coarser setting (see
Chapter 2 ‘Preparation – Adjusting the
grinder’).
The water hardness may
not have been correctly
set.
T Perform descaling (see Chapter 5
‘Maintenance – Descaling the machine ’).
‘Fill water tank’ is
displayed although the
water tank is full.
The water tank float is
trapped.
T Descale the water tank (see Chapter 5
‘Maintenance – Descaling the water tank’).
Grinder is making a
very loud noise.
There are foreign objects
in the grinder.
T Contact customer support in your
country (see Chapter 11 ‘JURA contact
details/ Legal information’).
‘Error2’ or ‘Error5’ is
displayed.
If the machine has been
exposed to the cold for a
long period of time,
heating may be disabled
for safety reasons.
T Warm the machine at room temperature.
Other
‘Error’ messages
are displayed.
–
T Switch the S8/S80 off with the On/Off
button Q. Contact customer support in
your country (see Chapter 11 ‘JURA contact
details/ Legal information’).
E If you were unable to solve the problem, contact customer
support in your country (see Chapter 11 ‘JURA contact details/
Legal information’).
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