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en-us
24
Bosch’s sole liability and responsibility, based on this
warranty, consists of repairing the factory-defective
product involving a customer service provider
authorized by Bosch during normal business hours. For
reasons of safety and with regard to damage, Bosch
strongly recommends that you do not attempt to repair
the product yourself or have it repaired by a non-
authorized customer service; Bosch is not liable for
repairs or work performed by a non-authorized
customer service. If you decide to have the product
repaired by somebody other than an authorized
customer service, THIS WARRANTY WILL BE
AUTOMATICALLY VOIDED. Authorized customer
service providers are those persons or companies
which have been specially trained on Bosch products
and which, in the opinion of Bosch, have an excellent
reputation concerning their customer service and their
technical skills (note: these are independent persons/
companies, there are no agents, partners, subsidiary
companies or representatives of Bosch).
Irrespective of this, Bosch accepts no liability or
responsibility for the product if it is in a remote location
(more than 160 km from an authorized customer
service) or in an inaccessible, dangerous, threatening
or insidious place, in such surroundings or such an
environment; in such a case Bosch would, if you so
wish, bear the costs for labor and materials as well as
for transportation to the nearest authorized customer
service, but you would have to bear the costs for
transportation or other extra charges of the customer
service company if the latter has already expressed its
willingness to accept the order.
Extension of the limited warranty:
Bosch also offers the following, limited warranties:
■ 2-year limited warranty: Bosch will repair or replace
all components which have proven material or
production faults (without labor costs).
■ 5-year limited warranty on electronics: Bosch will
repair or replace all microprocessors or PCBs which
have proven material or production faults (without
labor costs).
■ Lifetime warranty against rusting of stainless steel
parts: Bosch will repair or replace all components
which have proven material or production faults
(without labor costs).
Expired warranty: Bosch is neither legally nor in any
other way obliged to make concessions of any kind
after the warranty period has elapsed, this also applies
to repairs, pro-rata charging or product replacement.
Exclusion of warranty: The warranty described here
excludes all defects and damage which are not based
directly on faults on the part of Bosch; this also
includes the following cases: (1) Use of the product in
other than the normal, usual and designated way
(including inter alia any form of commercial utilization,
use or storage of a domestic appliance outdoors, use
of the product in conjunction with aircraft or watercraft);
(2) Conscious misconduct, negligence, misuse,
carelessness, disregard, improper handling,
inadequate maintenance, faulty or negligent installation,
tampering, non-observance of the instructions for use,
incorrect operation, work performed by unauthorized
customer service (including in-house repairs or testing
the inner life of the appliance); (3) Adjustments,
changes or modifications of any type; (4) Non-
observance of electrical, sanitary or building
regulations, provisions or laws of the state, country,
region, city or district, including installation of
the product not in accordance with local fire protection
and building provisions and regulations; (5) Normal
wear, spilled food, liquids, accumulation of grease or
other substances which collect on, in or around
the product; and (6) External, natural and/or
environmental forces and factors, e.g. rain, wind, sand,
floods, fires, mudslides, frost, excessively high humidity
or prolonged load due to humidity, lightning, power
failures, structural failure of the appliance environment,
as well as cases of force majeure. Bosch is not at all
liable for environmental damage, e.g. to cupboards,
floors, ceilings and other structures or objects near
the product. Also excluded from the warranty are
scratches, kinks, minor dents und cosmetic damage
to outer surfaces and exposed parts, products on
which the serial number was changed, disguised or
removed; customer service requests to train
the customer in the use of the product, or requests
when the product is in working order; correction of
installation problems (you alone are responsible for all
structural conditions and equipment for the product,
inter alia for the power connection, the pipe
connections and other connections, the proper ground/
floor and for modifications, e.g. installation in furniture,
walls, floors, shelves, etc.); resetting of circuit-breakers
or fuses.
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