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© 2016 RVM Australia Pty Ltd. All Rights Reserved
9
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
If the rice cooker fails to operate:
1. Check to make sure the rice cooker is plugged in correctly and securely. If it is
not, remove the plug from the outlet, wait 10 seconds and plug it back in securely.
2. Check for a blown or tripped circuit breaker in your home. If these seem to be
working correctly, test another appliance in the same outlet to ensure the outlet
is working correctly.
IF NONE OF THE ABOVE SOLVES THE PROBLEM, DO NOT TRY TO ADJUST OR
REPAIR THE RICE COOKER YOURSELF.
CUSTOMER SERVICE
In the event you believe your rice cooker to be defective, please return it along with
your sales receipt to the place of purchase for resolution.
For any enquiries, please call our service center on: Tel: 1300 883 109
Mon-Fri 8:00am – 4:00pm WST
TROUBLESHOOTING
Troubleshoot your problem by using the chart below. If the rice cooker still does not
operate c
orrectly, it may be defective.
Rice cooker does
not turn on.
TROUBLE
Rice cooker is not
plugged in.
POSSIBLE CAUSE
Check that rice cooker is
plugged into a working
power outlet and turned on.
POSSIBLE REMEDY
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