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28
SMART FUNCTION
Using the Smart Diagnosis™
Function
Use this function if you need an accurate diagnosis
by an LG Electronics service centre when the product
malfunctions or fails. Use this function only to contact
the service representative, not during normal operation.
1
Press the Power button to turn on the washing
machine. Do not press any other buttons or turn
the programme selector knob.
2
When instructed to do so by the call centre, place
the mouthpiece of your phone close to the Power
button.
Max.
10 mm
3
Press and hold the Temp. button for three seconds,
while holding the phone mouthpiece to the icon or
Power button.
4
The display is turned off and keep the phone in
•
For best results, do not move the phone while
the tones are being transmitted.
•
If the call centre agent is not able to get an
accurate recording of the data, you may be
asked to try again.
LG Electronics
service centre
5
Once the tones have stopped, resume your
conversation with the call centre agent, who will
then be able to assist you using the information
transmitted for analysis.
NOTE
•
The Smart Diagnosis™ function depends on the local
call quality.
•
The communication performance will improve and you
can receive better service if you use the home phone.
•
If the Smart Diagnosis™ data transfer is poor due to
poor call quality, you may not receive the best Smart
Diagnosis™ service.
Hereby, LG Electronics European Shared Service
Center B.V., declares that this Washing machine is
compliant with the essential requirements and other
relevant provisions of Directive 1999/5/EC. The complete
Declaration of Conformity may be requested through the
following postal address:
LG Electronics European Shared Service Center B.V.
Krijgsman 1
1186 DM Amstelveen
T he Netherlands
or can be requested at our dedicated DoC website:
http :/ /www.lg.com/global/support/cedoc/cedoc#
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