Loading ...
Loading ...
Loading ...
12
TROUBLESHOOTING
Problem Solution
Air purifier will not turn on or respond to
button controls.
Plug in the air purifier.
Check to see if the power cord is damaged. If so, stop using the air purifier, and contact
Customer Support (see page 13).
Properly place the filter cover on the air purifier, so that the safety switch is activated (see
Getting Started, page 8).
Plug the air purifier into a dierent outlet.
Air purifier may be malfunctioning. Contact Customer Support (see page 13).
Air purifier makes an unusual noise
while the fan is on.
Make sure the air filter is properly in place and removed from its plastic packaging (see
Getting Started, page 8).
Replace the air filter (see Replacing the Air Filter, page 11).
The air purifier may be damaged, or a foreign object may be inside. Stop using the air
purifier and contact Customer Support (see page 13). Do not open the air purifier.
Poor air purification quality.
Make sure no objects are blocking the top or sides of the air purifier (the inlet or outlet).
Close doors and windows while running the air purifier.
Make sure the air filter is properly in place (see Getting Started, page 8).
Make sure the room is smaller than 463 ft² (43 m²). The air purifier may not be eective in
larger rooms.
Replace the air filter (see Replacing the Air Filter, page 11).
The air purifier is producing an
unpleasant odor.
Replace the air filter (see Replacing the Air Filter, page 11).
Make sure that the air purifier is in a room where the relative humidity is less than 85% RH.
Higher humidity levels may cause mildew to grow on the air filter.
is still illuminated after replacing the
air filter.
Reset (see Resetting the Air Filter Indicator, page 10).
If your problem is not listed, please contact Customer Support (see page 13).
Loading ...
Loading ...
Loading ...