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20
Solutions to Common Inquiries
Service Prevention Checklist
Before calling for service, review this list. It may save both time and expense. The list includes com-
mon occurrences that are not the result of defective workmanship or materials in this dryer.
OCCURRENCE POSSIBLE CAUSE SOLUTION
Dryer does not
start.
Electrical power cord is not securely
plugged in or plug may be loose.
Make sure the plug fi ts tightly in wall outlet.
House fuse blown or circuit breaker
tripped.
Reset circuit breaker or replace fuse.
Make sure electrical line is not overloaded
and the dryer is on a separate circuit.
Action of pressing start button on
“touch screen” style console not
recognized
Press start button with bare fi ngertip.
Thermal limiter tripped. Call authorized service person for replace-
ment.
Delay Start inadvertently activated Ensure Delay Start not activated.
Door may be open. Unit will not oper-
ate with door open.
Ensure door is closed.
LED displays ‘dn”. Dryer has been programmed to
temporarily perform a repeating demo
cycle.
Reset the unit back to factory default settings
as described earlier.
Dryer runs but won’t
heat.
There are 2 house fuses in the dryer cir-
cuit. If 1 of the 2 fuses is blown, the drum
may turn but the heater will not operate.
(electric models)
Replace fuse.
Gas supply valve is not open (gas
models).
Check to make sure supply valve is open.
See INSTALLATION INSTRUCTIONS for
procedure.
Dryer does not have enough air sup-
ply to support the burner fl ame (gas
models).
See INSTALLATION INSTRUCTIONS.
LP gas supply tank is empty or there has
been a utility interruption of natural gas
(gas models).
Refi ll or replace tank.
Dryer should heat when utility service is
restored.
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