Loading ...
Loading ...
Loading ...
12
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer
to the warranty page in this manual and scan the code there with your mobile device, or visit http://www.whirlpool.com/product_help. In
Canada, visit http://www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
PROBLEM POSSIBLE CAUSES SOLUTIONS
Nothing will operate Power supply cord is unplugged. Plug into a grounded 3 prong outlet.
Household fuse is blown or a
circuit breaker is tripped.
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Main or regulator gas shutoff
valve is in the off position.
See the Installation Instructions.
The range is improperly
connected to the gas supply.
Contact a trained repair specialist or see Installation
Instructions.
Surface burners will not
operate
The control knob is not set
correctly.
Push in knob before turning to a setting.
Air in the gas lines. If this is the first time the surface burners have been used, turn
on any one of the surface burner knobs to release air from the
gas lines.
Clogged burner ports. See “Sealed Surface Burners” section.
Surface burner flames are
uneven, yellow and/or noisy
Clogged burner ports. See “Sealed Surface Burners” section.
Burner caps positioned
improperly.
See “Sealed Surface Burners” section.
Range converted improperly. If propane gas is being used, contact a service technician or
see cover for contact information.
Excessive heat around
cookware on cooktop
Cookware and flame are not
matched.
The cookware should be centered above the burner with the
bottom sitting level on the grate. The flame should be adjusted
so that it does not extend up the sides of the pan.
Cooktop cooking results not
what expected
Improper cookware. Ideal cookware should have a flat bottom, straight sides and a
well fitting lid, and the material should be of a medium to heavy
thickness.
Control knob set to incorrect heat
level.
See “Cooktop Use” section.
Range is not level. Level the range. See the Installation Instructions.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
Loading ...
Loading ...
Loading ...