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English 43
Troubleshooting
The Samsung
Smart Home app is
successfully connected
to my dryer but does
not run.
• Exit and restart the Samsung Smart Home app or unplug
your router and then reconnect it.
• Remove the Smart Home Adapter, and reconnect it
properly. Then, try again.
Information codes
If the dryer fails to operate, you may see an information code on the display. Check the
table below and try the suggestions.
Information code Meaning Action
tC
Air temperature sensor
issue
Clean the lint lter and/or heat
exchanger. If this continues, call
for service.
tC5
Compressor temperature
sensor issue
Wait 2-3 minutes. Turn the power
on and restart.
dC
Running the dryer with
door open
Close the door and restart.
If this continues, call for service.
HC Compressor overheat Call for service.
9C2 Low voltage detected
Check if the power cord is
plugged in. If this continues, call
for service.
5C
Water tank full
Drain pump is out of order
Empty the water tank, turn the
power on, and restart. If this
continues, call for service.
AC6
Check communications
between the main and the
inverter PBAs.
• Depending on the state, the
dryer may automatically
returns to normal operation.
• Turn the dryer off and turn
it on again. Then, restart the
cycle.
• If the information code
continues to appear, call for
service.
Untitled-2 43 2019-08-12 4:34:57
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