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52
TROUBLESHOOTING
Before Calling for Service
This dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early
stage. If the dryer does not function properly or does not function at all, check the following before you call for
service.
Operation
Problem Possible Cause Solutions
The Flow Sense
TM
indicator remains
active after clearing
the restriction in the
venting.
After clearing the restriction, the
Flow Sense
TM
system requires
multiple, consecutive cycles to
determine that the performance
value has improved before the
Flow Sense
TM
indicator is reset.
If the Flow Sense
TM
indicator remains
active for more than five cycles after
the restriction has been cleared, call for
service.
Dryer will not turn on
Power cord is not properly
plugged in.
Make sure that the plug is securely
plugged into a grounded outlet matching
the dryer’s rating plate.
House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
Reset circuit breaker or replace fuse. Do
not increase fuse capacity. If the problem
is a circuit overload, have it corrected by
a qualified electrician.
Dryer does not heat
House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
Reset circuit breaker or replace fuse. Do
not increase fuse capacity. If the problem
is a circuit overload, have it corrected by
a qualified electrician.
NOTE
Due to the design of electric dryers, it
is possible for a circuit problem to allow
an electric dryer to run without heat.
Gas supply or service is turned
off (gas models only).
Confirm that the house gas shutoff and
the dryer gas shutoff valves are both fully
open. Even if gas is not supplied to the
dryer, it will run and no error codes will
display. Verify that other gas appliances in
the home are working normally.
Energy Saver option selected
(on some models)
If using the Cotton/Normal cycle, deselect
the energy saver option. The Energy Saver
option is selected by default. This option
reduces energy use by adding an air dry
section to the beginning of the cycle. It is
normal to feel no heat at the beginning of
the cycle while in Energy Saver mode.
Clothes take too long to
dry
Exhaust ducts are blocked, dirty,
or duct run is too long.
Confirm that the exhaust duct is properly
configured and free of debris, lint, and
obstructions. Make sure that outside wall
dampers can open properly and are not
blocked, jammed, or damaged.
Load is not properly sorted.
Separate heavy items from lightweight
items. Larger and heavier items take
longer to dry. Light items in a load with
heavy items can fool the sensor because
the light items dry faster.
3828EL2001Q_en_170713.indd 52 2017-07-13 오전 11:21:13
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