Samsung WW95N54F5PW/SA 9.5kg Addwash Steam Front Load Washer

User Manual

For WW95N54F5PW/SA. Additionally, the document applies to other Samsung models: WW95N5*****, WW95N54F5PW

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Washing Machine
User manual
WW95N5*****
WW95N54F5PW_DC68-04104B_EN.indd 1 2020/3/10 16:21:23
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Other documents for Samsung WW95N54F5PW/SA

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Samsung WW95N54F5PW/SA Questions and Answers

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  • Total questions: 1
  • Questions unAnswered : 1

Q: I tried to clean the filter after a wash had finished. Water started coming out. I tried to use the little hose. I took the lid off and the water went everywhere. When I tried to put the lid on the little hose, the hose has disappeared Reply

User Manual - Transcript

  • Page 1: Washing Machine User manual WW95N5 WW95N54F5PWDC6804104BENindd 1 2020310 162123
  • Page 2 - English - : 2 English Contents Contents Safety information 4 What you need to know about the safety instructions 4 Important safety symbols 4 Important safety precautions 5 Installation 14 Whats included 14 Installation requirements 16 Stepbystep installation 18 ENVIRONMENT 25 Before you start 26 Initial settings 26 Laundry guidelines 26 Detergent drawer guidelines 29 Operations 32 Control panel 32 Simple steps to start 34 Cycle overview 35 Special features 38 Settings 40 Maintenance 41 DRUM CLEAN 41 Smart Check Emergency drain 43 Cleaning 44 Maintenance 48 Recovery from freezing 48 Care against an extended time of disuse 48 Troubleshooting 49 Checkpoints 49 Information codes 53 WW95N54F5PWDC6804104BENindd 2 2020310 162123
  • Page 3 - English - : English 3 Contents Specications 56 Fabric care chart 56 Protecting the environment 57 Specication sheet 58 WW95N54F5PWDC6804104BENindd 3 2020310 162123
  • Page 4 - English - : 4 English Safety information Safety information Congratulations on your new Samsung washing machine This manual contains important information on the installation use and care of your appliance Please take some time to read this manual to take full advantage of your washing machines many features and benets What you need to know about the safety instructions Please read this manual thoroughly to ensure that you know how to safely and efciently operate the extensive features and functions of your new appliance Please store the manual in a safe location close to the appliance for future reference Use this appliance only for its intended purpose as described in this instruction manual Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your washing machine Because the following operating instructions cover various models the characteristics of your washing machine may differ slightly from those described in this manual and not all warning signs may be applicable If you have any questions or concerns contact your nearest service centre or nd help and information online at wwwsamsungcom Important safety symbols What the icons and signs in this user manual mean WARNING Hazards or unsafe practices that may result in severe personal injury death andor property damage CAUTION Hazards or unsafe practices that may result in personal injury andor property damage NOTE Indicates that a risk of personal injury or material damage exists WW95N54F5PWDC6804104BENindd 4 2020310 162123
  • Page 5 - English - : English 5 Safety information These warning signs are here to prevent injury to yourself and others Please follow them explicitly After reading this manual store it in a safe place for future reference Read all instructions before using the appliance As with any equipment that uses electricity and moving parts potential hazards exist To safely operate this appliance familiarise yourself with its operation and exercise care when using it Important safety precautions WARNING To reduce the risk of re electric shock or injury to persons when using your appliance follow basic precautions including the following 1 This appliance is not to be used by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety 2 For use in Europe This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision 3 Children should be supervised to ensure that they do not play with the appliance WW95N54F5PWDC6804104BENindd 5 2020310 162123
  • Page 6 - English - : 6 English Safety information Safety information 4 If the supply cord is damaged it must be replaced by the manufacturer its service agent or similarly qualied persons in order to avoid a hazard 5 Use the new hosesets supplied with the appliance and do not reuse the old hosesets 6 For appliances with ventilation openings in the base the carpet must not obstruct any openings 7 For use in Europe Children of less than 3 years should be kept away unless continuously supervised 8 CAUTION In order to avoid a hazard due to inadvertent resetting of the thermal cutout this appliance must not be supplied through an external switching device such as a timer or connected to a circuit that is regularly switched on and off by the utility 9 This appliance is intended to be used in household only and it is not intended to be used such as staff kitchen areas in shops ofces and other working environments farm houses by clients in hotels motels and other residential type environments bed and breakfast type environments areas for communal use in blocks of ats or in launderettes WW95N54F5PWDC6804104BENindd 6 2020310 162123
  • Page 7 - English - : English 7 Safety information Critical installation warnings WARNING The installation of this appliance must be performed by a qualied technician or service company Failure to do so may result in electric shock re an explosion problems with the product or injury The appliance is heavy therefore take care when lifting it Plug the power cord into a wall socket that meets local electrical specications Use the socket for this appliance only and do not use an extension cord Sharing a wall socket with other appliances using a power strip or extending the power cord may result in electric shock or re Ensure that the power voltage frequency and current are the same as those of the product specications Failure to do so may result in electric shock or re Plug the power plug into the wall socket rmly Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis Unplug the power plug and clean it with a dry cloth Failure to do so may result in electric shock or re Plug the power plug into the wall socket so that the cord is running towards the oor If you plug the power plug into the socket in the opposite direction the electric wires within the cable may be damaged and this may result in electric shock or re Keep all packaging materials out of the reach of children as these may be dangerous If a child places a bag over its head it may suffocate When the appliance power plug or power cord is damaged contact your nearest service centre This appliance must be properly grounded Do not ground the appliance to a gas pipe plastic water pipe or telephone line This may result in electric shock re an explosion or problems with the product Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national regulations Do not install this appliance near a heater or any inammable material Do not install this appliance in a humid oily or dusty location or in a location exposed to direct sunlight or water rain drops WW95N54F5PWDC6804104BENindd 7 2020310 162124
  • Page 8 - English - : 8 English Safety information Safety information Do not install this appliance in a location exposed to low temperatures Frost may cause the tubes to burst Do not install this appliance in a location where gas may leak This may result in electric shock or re Do not use an electric transformer This may result in electric shock or re Do not use a damaged power plug damaged power cord or loose wall socket This may result in electric shock or re Do not pull or excessively bend the power cord Do not twist or tie the power cord Do not hook the power cord over a metal object place a heavy object on the power cord insert the power cord between objects or push the power cord into the space behind the appliance This may result in electric shock or re Do not pull the power cord when unplugging the power plug Unplug the power plug by holding the plug Failure to do so may result in electric shock or re This appliance should be positioned so that the power plug the water supply taps and the drain pipes are accessible Installation cautions CAUTION This appliance should be positioned in such a way that the power plug is easily accessible Failure to do so may result in electric shock or re due to electric leakage Install your appliance on a solid level oor that can support its weight Failure to do so may result in abnormal vibrations movement noise or problems with the product WW95N54F5PWDC6804104BENindd 8 2020310 162124
  • Page 9 - English - : English 9 Safety information Critical usage warnings WARNING If the appliance is ooded turn off the water amp power supplies immediately and contact your nearest service centre Do not touch the power plug with wet hands Failure to do so may result in electric shock If the appliance generates a strange noise a burning smell or smoke unplug the power plug immediately and contact your nearest service centre Failure to do so may result in electric shock or re In the event of a gas leak such as propane gas LP gas etc ventilate immediately without touching the power plug Do not touch the appliance or power cord Do not use a ventilating fan A spark may result in an explosion or re Do not let children play in or on the washing machine In addition when disposing of the appliance remove the washing machine door lever If trapped inside the product children may suffocate to death Make sure to remove the packaging sponge styrofoam attached to the bottom of the washing machine before using it Do not wash items contaminated with gasoline kerosene benzene paint thinner alcohol or other inammable or explosive substances This may result in electric shock re or an explosion Do not open the washing machine door by force while it is operating hightemperature washingdryingspinning Water owing out of the washing machine may result in burns or cause the oor to be slippery This may result in injury Opening the door by force may result in damage to the product or injury Do not insert your hand under the washing machine while an operation is in progress This may result in injury Do not touch the power plug with wet hands This may result in electric shock Do not turn the appliance off by unplugging the power plug while an operation is in progress Plugging the power plug into the wall socket again may cause a spark and result in electric shock or re WW95N54F5PWDC6804104BENindd 9 2020310 162124
  • Page 10 - English - : 10 English Safety information Safety information Do not let children climb in or onto the appliance This may result in electric shock burns or injury Do not insert your hand or a metal object under the washing machine while it is operating This may result in injury Do not unplug the appliance by pulling the power cord Always grip the plug rmly and pull it straight out of the outlet Damage to the power cord may cause a shortcircuit re andor electric shock Do not attempt to repair disassemble or modify the appliance yourself Do not use a fuse such as copper steel wire etc other than a standard fuse When the appliance needs to be repaired or reinstalled contact your nearest service centre Failure to do so may result in electric shock re problems with the product or injury If the water supply hose comes loose from the water tap and oods the appliance unplug the power plug Failure to do so may result in electric shock or re Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or lightning storm Failure to do so may result in electric shock or re If any foreign substance enters into the appliance unplug the power plug and contact you nearest Samsung Customer Service This may result in electric shock or re Do not let children or pets play in or on your washing machine The washing machine door does not open easily from the inside and children may be seriously injured if trapped inside Usage cautions CAUTION When the washing machine is contaminated by a foreign substance such as detergent dirt food waste etc unplug the power plug and clean the washing machine using a damp soft cloth Failure to do so may result in discolouration deformation damage or rust The front glass may be broken by a strong impact Take care when using the washing machine If the glass is broken it may result in injury WW95N54F5PWDC6804104BENindd 10 2020310 162124
  • Page 11 - English - : English 11 Safety information After a water supply failure or when reconnecting the water supply hose open the water tap slowly Open the water tap slowly after a long period of nonuse The air pressure in the water supply hose or the water pipe may damage a product part or result in a water leak If a draining error occurs during an operation check if there is a draining problem If the washing machine is used when it is ooded because of a draining problem it may result in electric shock or re Insert the laundry into the washing machine completely so that the laundry does not get caught in the door If laundry gets caught in the door it may result in damage to the laundry or the washing machine or result in a water leak Turn the water supply off when the washing machine is not being used Ensure that the screws on the water supply hose connector are properly tightened Failure to do so may result in property damage or injury Ensure that the rubber seal and front door glass are not contaminated by a foreign substance eg waste thread hair etc If a foreign substance is caught in the door or the door is not completely closed it may cause a water leak Open the water tap and check if the water supply hose connector is rmly tightened and that there is no water leak before using the product If the screws on the water supply hose connector are loose it may result in a water leak The product you have purchased is designed for domestic use only Using the product for business purposes qualies as a product misuse In this case the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse Do not stand on the appliance or place objects such as laundry lighted candles lighted cigarettes dishes chemicals metal objects etc on the appliance This may result in electric shock re problems with the product or injury Do not spray volatile material such as insecticide onto the surface of the appliance As well as being harmful to humans this may result in electric shock re or problems with the product Do not place objects that generate electromagnetic elds near the washing machine This may result in injury due to a malfunction WW95N54F5PWDC6804104BENindd 11 2020310 162124
  • Page 12 - English - : 12 English Safety information Safety information Water drained during a hightemperature wash or drying cycle is hot Do not touch the water This may result in burns or injury Do not wash spin or dry waterproof seats mats or clothing unless your appliance has a special cycle for washing these items Woollen bedding rain covers shing vests ski pants sleeping bags diaper covers sweat suits and bicycle motor cycle and car covers etc Do not wash thick or hard mats even if the washing machine mark is on the care label This may result in injury or damage to the washing machine walls oor or clothing due to abnormal vibrations Do not wash throw rugs or doormats with rubber backing The rubber backing may come off and stick to inside the drum and this may result in malfunction such as a drainage error Do not operate the washing machine when the detergent drawer is removed This may result in electric shock or injury due to a water leak Do not touch the insides of the drum during or just after drying as it is hot This may result in burns The door glass becomes hot during washing and drying Therefore do not touch the door glass Also do not allow children to play around the washing machine or touch the door glass This may result in burns Do not insert your hand into the detergent drawer This may result in injury as your hand may be caught by the detergent input device The liquid detergent guide applicable models only is not used for powder detergent Remove the guide when using powder detergent Do not place any objects such as shoes food waste animals other than laundry into the washing machine This may result in damage to the washing machine or injury and death in the case of pets due to the abnormal vibrations Do not press the buttons using sharp objects such as pins knifes ngernails etc This may result in electric shock or injury Do not wash laundry contaminated by oils creams or lotions usually found in skincare shops or massage clinics This may cause the rubber seal to become deformed and result in a water leak Do not leave metal objects such as safety pins hair pins or bleach in the drum for long periods of time This may cause the drum to rust If rust starts appearing on the surface of the drum apply a neutral cleansing agent to the surface and use a sponge to clean it Never use a metal brush WW95N54F5PWDC6804104BENindd 12 2020310 162124
  • Page 13 - English - : English 13 Safety information Do not use dry cleaning detergent directly and do not wash rinse or spin laundry contaminated by dry cleaning detergent This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil Do not use water from water coolingheating devices This may result in problems with the washing machine Do not use natural handwashing soap for the washing machine If it hardens and accumulates inside the washing machine it may result in problems with the product discolouration rust or bad odours Place socks and brassieres in a washing net and wash them with the other laundry Do not wash large laundry items such as bedding in the washing net Failure to do so may result in injury due to abnormal vibrations Do not use hardened detergent If it accumulates inside the washing machine it may result in a water leak Make sure that the pockets of all the clothing items to be washed are empty Hard sharp objects such as coins safety pins nails screws or stones can cause extensive damage to the appliance Do not wash clothing with large buckles buttons or other heavy metal objects Sort the laundry by colour on the basis of its colorfastness and select the recommended cycle water temperature and additional functions This may result in discolouration or fabric damage Take care that childrens ngers are not caught in the door when you close it Failure to do so may result in injury Critical cleaning warnings WARNING Do not clean the appliance by spraying water directly onto it Do not use the a strong acidic cleaning agent Do not use benzene thinner or alcohol to clean the appliance This may result in discolouration deformation damage electric shock or re Before cleaning or performing maintenance unplug the appliance from the wall socket Failure to do so may result in electric shock or re WW95N54F5PWDC6804104BENindd 13 2020310 162124
  • Page 14 - English - : 14 English Installation Installation Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry Whats included Make sure all the parts are included in the product package If you have a problem with the washing machine or the parts contact a local Samsung customer centre or the retailer 01 Release lever 02 Detergent drawer 03 Control panel 04 Door 05 Drum 06 Pump lter 07 Emergency drain tube 08 Filter cover 09 Worktop 10 Power plug 11 Drain hose 12 Levelling feet The design of the drawer andor the lever differs with the model WW95N54F5PWDC6804104BENindd 14 2020310 162124
  • Page 15 - English - : English 15 Installation Spanner Bolt caps Hose guide Cold water hose Cap Fixer Liquid detergent guide NOTE Bolt caps The provided number 3 to 6 of bolt caps depends on the model Liquid detergent guide Applicable models only WW95N54F5PWDC6804104BENindd 15 2020310 162125
  • Page 16 - English - : 16 English Installation Installation Installation requirements Electrical supply and grounding AC 220240 V 50 Hz fuse or circuit breaker is required Use an individual branch circuit specic to the washing machine To ensure proper grounding the washing machine comes with a power cord featuring a threeprong grounding plug for use in a properly installed and grounded outlet Check with a qualied electrician or serviceperson if you are not sure about the grounding Do not modify the provided plug If it does not t the outlet call a qualied electrician to install a proper outlet WARNING Do NOT use an extension cord Use only the power cord that comes with the washing machine Do NOT connect the ground wire to plastic plumbing gas lines or hot water pipes Improperly connected grounding conductors may cause electric shock Water supply A proper water pressure for this washing machine is between 50 kPa and 800 kPa Water pressure less than 50 kPa may cause the water valve not to close completely Or it may take longer to ll the drum causing the washing machine to turn off Water taps must be within 120 cm from the rear of the washing machine so that the provided inlet hoses reach the washing machine To reduce the risk of leaks Make sure water taps are easily accessible Turn off the taps when the washing machine is not in use Check for any leaks at the water inlet hose ttings on a regular basis CAUTION Before using the washing machine for the rst time check all connections at the water valve and taps for any leaks Drain Samsung recommends a standpipe in height of 6090 cm The drain hose must be connected through the hose clip to the standpipe and the standpipe must fully cover the drain hose WW95N54F5PWDC6804104BENindd 16 2020310 162125
  • Page 17 - English - : English 17 Installation Flooring For best performance the washing machine must be installed on a solid oor Wood oors may need to be reinforced to minimize vibration andor unbalanced loads Carpeting and soft tile surfaces are not a good resistance to vibrations and may cause the washing machine to move slightly during the spin cycle CAUTION Do NOT install the washing machine on a platform or a poorly supported structure Water temperature Do not install the washing machine in areas where water may freeze as the washing machine always retains some water in its water valves pumps andor hoses Frozen water left in the connection parts may cause damage to belts the pump and other components of the washing machine Alcove or closet installation Minimum clearance for stable operation Sides 25 mm Top 25 mm Rear 50 mm Front 550 mm If both the washing machine and a dryer are installed in the same location the front of the alcove or closet must have at least a 550 mm unobstructed air opening Your washing machine alone does not require a specic air opening WW95N54F5PWDC6804104BENindd 17 2020310 162125
  • Page 18 - English - : 18 English Installation Installation Stepbystep installation STEP 1 Select a location Location requirements Solid level surface without carpeting or ooring that may obstruct ventilation Away from direct sunlight Adequate room for ventilation and wiring The ambient temperature is always higher than the freezing point 0 C Away from a heat source STEP 2 Remove the shipping bolts Unpack the product package and remove all shipping bolts NOTE Number of shipping bolts may differ depending on the model WARNING Packaging materials can be dangerous to children Dispose all packaging material plastic bags polystyrene etc out of childrens reach A 1 Close all plastic bolt caps on the rear of the washing machine CAUTION Do not remove the screw A that xes the hose clip WW95N54F5PWDC6804104BENindd 18 2020310 162126
  • Page 19 - English - : English 19 Installation 2 Using the supplied spanner loosen all the shipping bolts by turning them counterclockwise NOTE You must keep the shipping bolts for future use B 3 Insert the bolt caps B to the holes marked with circle in the gure WW95N54F5PWDC6804104BENindd 19 2020310 162127
  • Page 20 - English - : 20 English Installation Installation STEP 3 Adjust the levelling feet 1 Gently slide the washing machine into position Excessive force may damage the levelling feet 2 Level the washing machine by manually adjusting the levelling feet 3 When levelling is complete tighten the nuts using the spanner STEP 4 Connect the water hose The provided water hose may differ depending on the model Please follow the instruction according to the provided water hose Connect the water hose to the water tap 1 Connect the water hose to the water tap and then turn the connector clockwise as shown 2 Connect the other end of the water hose to the inlet valve on the back of the washing machine Turn the hose clockwise to tighten WW95N54F5PWDC6804104BENindd 20 2020310 162127
  • Page 21 - English - : English 21 Installation 3 Open the water tap and check if there are any leaks around the connection areas If there are water leaks repeat the steps above WARNING If there is a water leak stop operating the washing machine and disconnect from the electrical supply Then contact a local Samsung service centre in case of a leak from the water hose or contact a plumbing technician in case of a leak from the water tap Otherwise this may cause electric shock CAUTION Do not stretch the water hose by force If the hose is too short replace the hose with a longer highpressure hose Connecting to a nonthreaded water tap A B 1 Remove the adaptor A from the water hose B 2 Use a Philips screwdriver to loosen four screws on the adaptor WW95N54F5PWDC6804104BENindd 21 2020310 162127
  • Page 22 - English - : 22 English Installation Installation C 3 Holde the adaptor and turn part C in the arrow direction to loosen it by 5 mm C 4 Insert the adaptor into the water tap and tighten the screws while lifting up the adaptor 5 Turn part C in the arrow direction to tighten it E 6 While holding down part E connect the water hose to the adaptor Then release part E The hose ts into the adaptor with a clicking sound 7 To complete connecting the water hose see 2 and 3 on the Connecting to a threaded water tap section NOTE After connecting the water hose to the adaptor check if it is connected properly by pulling the water hose downwards Use a popular type of water taps If the tap is squareshaped or too big remove the spacer ring before inserting the tap into the adaptor WW95N54F5PWDC6804104BENindd 22 2020310 162128
  • Page 23 - English - : English 23 Installation For models with an additional hot water inlet 1 Connect the red end of the hot water hose to the hot water inlet on the back of the machine 2 Connect the other end of the hot water hose to the hot water tap Aqua hose applicable models only A The aqua hose alerts users of a risk of water leaks It senses the water ow and turns red on the centre indicator A in case of a leak NOTE The end of the aque stop hose must be tted to the water tap and not the machine WW95N54F5PWDC6804104BENindd 23 2020310 162128
  • Page 24 - English - : 24 English Installation Installation STEP 5 Position the drain hose The drain hose can be positioned in three ways A Over the edge of a wash basin The drain hose must be placed at a height of between 60 cm and 90 cm from the oor To keep the spout of the drain hose bent use the supplied plastic hose guide A Secure the guide to the wall using a hook to ensure stable drainage ln a drain pipe The drain pipe should be between 60 cm and 90 cm high It is advisable to use a 65 cm high vertical pipe To ensure the drain hose stays in position use the plastic hose guide provided see the gure To prevent the siphoning of water ow during drainage make sure to insert the drain hose 15 cm in the drain pipe To prevent the drain hose from moving around secure the hose guide to the wall Drain standpipe requirements Minimum diameter of 5 cm Minimum carryaway capacity of 60 litres per minute WW95N54F5PWDC6804104BENindd 24 2020310 162128
  • Page 25 - English - : English 25 Installation In a sink drain pipe branch The drain pipe branch mush be above the sink siphone so that the end of the hose is at least 24 in 60 cm above the ground 24 in 60 cm CAUTION Do not put the drain hose in places of stagnant water or ponding The water may ow back to the washing machine STEP 6 Power on Plug the power cord into a wall socket featuring an AC 220240 V 50 Hz approved electrical outlet protected by a fuse or circuit breaker Then press Power to turn on the washing machine ENVIRONMENT Please dispose of the packaging materials for this product in an environmentally friendly manner For further detail please contact your local area authority WW95N54F5PWDC6804104BENindd 25 2020310 162128
  • Page 26 - English - : 26 English Before you start Before you start Initial settings Run Calibration recommended Calibration ensures accurate weight detection by the washing machine Make sure the drum is empty before running Calibration 1 Power off and then power on the washing machine 2 Hold down Temp and Delay End or Temp and Delay End simultaneously for 3 seconds to enter Calibration mode The Cb message appears The buttons may differ with the models Check your model 3 Press and hold StartPause Hold to Start to run the Calibration cycle The drum will rotate clockwise and counterclockwise for about 3 minutes 4 When the cycle is complete 0 appears on the display and the washing machine will turn off automatically The washing machine is now ready for use Laundry guidelines STEP 1 Sort Sort the laundry according to these criteria Care Label Sort the laundry into cottons mixed bres synthetics silks wools and rayon Colour Separate whites from colours Size Mixing differentsized items together in the drum improves the washing performance Sensitivity Wash delicate items separately for pure new woollen items curtains and silk items Check the labels on the items NOTE Make sure to check the care label on the clothing and sort them accordingly before starting the wash WW95N54F5PWDC6804104BENindd 26 2020310 162128
  • Page 27 - English - : English 27 Before you start STEP 2 Empty pockets Empty all the pockets of your laundry items Metal objects such as coins pins and buckles on clothing may damage other laundry items as well as the drum Turn clothing with buttons and embroideries inside out If pants or jacket zippers are open while washing the drum may be damaged Zippers should be closed and xed with a string Clothing with long strings may become entangled with other clothes Make sure to tie the strings before starting the wash STEP 3 Use a laundry net Brassieres water washable must be placed in a laundry net Metal parts of the brassieres may break through and tear other laundry items Small light clothing such as socks gloves stockings and handkerchiefs may become caught around the door Place them inside a ne laundry net Do not wash the laundry net by itself without other laundry This may cause abnormal vibrations that could move the washing machine and result in injury STEP 4 Prewash if necessary Select the Prewash option for the selected course if the laundry is heavily soiled Do not use the Prewash option when detergent is manually added into the drum or if applying liquid detergent STEP 5 Determine the load capacity Do not overload the washing machine Overloading may cause the washing machine to not wash properly For the load capacity for the type of clothing see page 35 NOTE When washing bedding or bedding covers the wash time may be lengthened or the spin efciency may be reduced For bedding or bedding covers the recommended maximum spin cycle speed is 800 rpm and the load capacity is 20 kg or less CAUTION Unbalanced laundry may reduce the spinning performance Make sure the laundry is fully inserted in the drum and not caught in the door Do not slam the door Close the door gently Otherwise the door may not be closed properly WW95N54F5PWDC6804104BENindd 27 2020310 162128
  • Page 28 - English - : 28 English Before you start Before you start STEP 6 Apply a proper detergent type The type of detergent depends on the type of fabric cotton synthetic delicate items wool colour wash temperature and degree of soiling Always use low suds laundry detergent which is designed for automatic washing machines NOTE Follow the detergent manufacturers recommendations based on the weight of the laundry the degree of soiling and the hardness of the water in your local area If you are not sure about the water hardness contact a local water authority Do not use detergent that tends to be hardened or solidied This detergent may remain after the rinse cycle blocking the drain outlet Powdered detergent should be thoroughly dissolved in a small amount of warm water before adding to the machine Powdered detergent should be thoroughly dissolved in a small amount of warm water before adding to the machine CAUTION When washing wool using the wool course use only a neutral liquid detergent If used with the Wool course powder detergent may remain on the laundry and discolour the laundry Laundry capsules To get the best results from using laundry capsules please follow these instructions 1 Put the capsule in the bottom of the empty drum towards the rear 2 Put the laundry in the drum on top of the capsule CAUTION For cycles using cold water or cycles that complete in less than one hour the capsule may not dissolve completely WW95N54F5PWDC6804104BENindd 28 2020310 162128
  • Page 29 - English - : English 29 Before you start Detergent drawer guidelines The washing machine provides a threecompartment dispenser the left compartment for the main wash the middle compartment for fabric softeners and the right compartment for the preliminary wash A 1 Prewash compartment Apply prewash detergent Mainwash compartment Apply mainwash detergent water softener soaking detergent bleach andor stain removers Softener compartment Apply additives such as fabric softener Do not exceed the max line A CAUTION Do not open the detergent drawer while the washing machine is operating Do not use the following types of detergent Tablet or capsule types Ball or net types To prevent the compartment clogging concentrated or highlyenriched agents fabric softener or detergent must be diluted with water before being applied Before moving the washing machine make sure to empty the detergent drawer that might contain detergent andor fabric softener The content in the drawer may spill out on the oor WW95N54F5PWDC6804104BENindd 29 2020310 162129
  • Page 30 - English - : 30 English Before you start Before you start To apply washing agents to the manual dispenser 1 Slide open the detergent drawer 2 Apply laundry detergent to the main wash compartment as instructed or recommended by the manufacturer To use liquid detergent see page lt30gt A 3 Apply fabric softener to the softener compartment Do not exceed the max line 4 If you want to prewash apply prewash detergent to the prewash compartment as instructed or recommended by the manufacturer 5 Close the detergent drawer WW95N54F5PWDC6804104BENindd 30 2020310 162129
  • Page 31 - English - : English 31 Before you start CAUTION Do not apply powder detergent to the liquid detergent container Concentrated fabric softener must be diluted with water before applied Do not apply mainwash detergent to the softener compartment To use liquid detergent manually applicable models only A First insert the provided liquid detergent container in the mainwash compartment Then apply liquid detergent to the container below the marked max line A NOTE Insert the liquid detergent guide only after you remove the detergent drawer from the washing machine by pressing release lever A After a wash some liquid detergent may remain in the detergent drawer CAUTION Do not exceed the max line that is marked inside the container Turn up the liquid container if using powder detergent When using liquid detergent When using powder detergent WW95N54F5PWDC6804104BENindd 31 2020310 162130
  • Page 32 - English - : 32 English Operations Operations Control panel 04 05 01 Cycle Selector Turn the dial to select a cycle 02 Display The display shows current cycle information and estimated time remaining or an information code when a problem occurs For buttons and icons refer to the corresponding page Temp Press to change the water temperature for the current cycle The drum light turns off automatically after 2 minutes 04 Rinse Press to change the rinse count for the current cycle You can set the rinse count to a max of 5 depending on the cycle Spin Press to change the spinning speed for the current cycle The revolutions per minute RPM differs with the model Rinse HoldNo indicator The nal rinse process is suspended so that the laundry remains in the water To unload the laundry run a drain or spin process To use the Rinse Hold option press Spin repeatedly until all rpm numeric indicators turn off Not available for the DRAIN SPIN cycle No Spin The drum does not spin after the nal drain process Spin Only To run the Spin Only cycle press Spin for 3 seconds When the cycle time and spinning speed appear press Spin repeatedly until a desired spinning speed is selected Then press and hold StartPause to start the cycle The spinning time depends on the selected cycle 06 Options Press to select an option from Intensive and Pre Wash Press again to deselect WW95N54F5PWDC6804104BENindd 32 2020310 162130
  • Page 33 - English - : English 33 Operations 07 Bubble Soak Press to activatedeactivate the Bubble Soak function This function helps remove a wide variety of stubborn stains Bubble Soak helps remove a variety of stubborn stains With Bubble Soak selected laundry is thoroughly soaked in water bubbles for effective washing Bubble Soak is available with and adds up to 30 minutes to these cycles COTTON SYNTHETICS DAILY WASH HYGIENE STEAM and BEDDING 08 Delay End Delay End lets you set the end time of the current cycle Based on your settings the start time of the cycle will be determined by the machines internal logic For example this setting is useful for programming your machine to nish a wash at the time you normally return home from work Press to choose a preset unit of hours Easy Iron Press to prepare your laundry so that it can be easily ironed by reducing the wrinkles during the spin cycle Set the spinning speed up to 800 rpm Power Press to turn onoff the washing machine StartPause Press to start or stop operation For more information on the options see the Special features section 3 sec Press and hold for 3 seconds WW95N54F5PWDC6804104BENindd 33 2020310 162130
  • Page 34 - English - : 34 English Operations Operations Simple steps to start 1 Press Power to turn on the washing machine 2 Select a cycle in the cycle panel 3 Change the cycle settings Temp Rinse and Spin as necessary 4 To add an option press Options Use the button again to choose a preferred item 5 The machine provides three easy to access buttons for Bubble Soak Easy Iron and Delay End for easy access If you want to use one of these options press the corresponding button 6 Press StartPause To change the cycle during operation 1 Press StartPause to stop operation 2 Select a different cycle 3 Press StartPause again to start the new cycle WW95N54F5PWDC6804104BENindd 34 2020310 162130
  • Page 35 - English - : English 35 Operations Cycle overview Standard cycles Cycle Description Max load kg COTTON For cottons bed linens table linens underwear towels or shirts The washing time and the rinse count are automatically adjusted according to the load Max COTTON Optimal performance with lower energy for cotton fabrics bed linens table linens underwear towels or shirts For energy saving the actual washing temperature may be lower than specied For WW95N54F5 Cotton 40C Intensive Rinse 2 1400rpm spin is recommended for a normally soiled cotton load Energy and water labelling test programme in accordance with AS NZS 2040 Max SYNTHETICS For blouses or shirts that are made of polyester diolen trevira polyamide perlon nylon or the like DELICATES For sensitive fabrics as rayon viscose and synthetics blended bre For best performance use liquid detergent RINSESPIN Featuring an additional rinse process after applying fabric softener to the laundry Max DRAINSPIN Featuring an additional spin process to effectively remove moisture from laundry Max DRUM CLEAN Cleans the drum by removing dirt and bacteria from the drum Perform once every 40 washes with no detergent or bleach applied Make sure the drum is empty Do not use any cleaning agents for cleaning the drum WW95N54F5PWDC6804104BENindd 35 2020310 162131
  • Page 36 - English - : 36 English Operations Operations Cycle Description Max load kg 15 QUICK WASH For lightly soiled items in less than 20 kg that you want to wash quickly Use less than 20 g of detergent Using more than 20 g of detergent may leave detergent residue For liquid detergent use a max of 20 ml of liquid detergent Use the High or Extra High spin speed option if load is sensed not so dry at the end of this cycle DAILY WASH For everyday items such as underwear and shirts 50 INTENSIVE COLD Low temperature bubble cycle helps reduce power consumption WOOL Specic for machinewashable wool for loads less than 20 kg The wool cycle features gentle cradling and soaking to protect the wool bres from shrinkagedistortion A neutral detergent is recommended OUTDOOR CARE For outdoor clothes skiwear and sportswear that are made of functional materials such as spandex stretch and microbre Steam cycles Cycle Description Max load kg BEDDING For bed spreads bed sheets bedding covers etc For best results wash only 1 type of bedding and make sure the load weighs less than 20 kg HYGIENE STEAM For heavily soiled colorfast items This cycle uses steam and a high water temperature to effectively remove stains WW95N54F5PWDC6804104BENindd 36 2020310 162131
  • Page 37 - English - : English 37 Operations Options Option Description Pre Wash This will add a preliminary washing cycle before the main wash cycle Intensive For badly soiled laundry The operation time for each cycle is longer than normal Delay End You can set the washing machine to nish your wash automatically at a later time choosing a delay of between 160minutes to 24 hours in 1 hour increments The hour displayed indicates the time the wash will nish 1 Select a cycle Then change the cycle settings if necessary 2 Press Delay End repeatedly until a desired end time is set 3 Press and hold StartPause The Delay End indicator blinks and the washing machine tumbles the drum to sense the weight of the load if load sensing is preset for the selected cycle When complete it displays your set time with the timer running 4 To cancel the Delay End restart the washing machine by pressing Power Reallife case If you are going out at 5pm want to make sure the 2 hour wash cycle is completed by this time select the Delay End option Simply select the 3 hour setting and press StartPause Hold to Start at 200 pm The washing machine will then start operating at 300 pm and will end at 500 pm Please see below for the diagram which explains the timings of this example 200 pm Set the Delay End to 3 hours 300 pm Start 500 pm End WW95N54F5PWDC6804104BENindd 37 2020310 162131
  • Page 38 - English - : 38 English Operations Operations Special features AddWash When the AddWash indicator turns on you can stop operation of the machine and put additional laundry or softener into the drum The Add Door opens by more than 130 for easy access 1 Press StartPause to stop operation 2 Press the upper area of the Add Door until you hear a clicking sound to unlock Pull the handle of the Add Door to open 3 Open the Add Door and insert additional laundry or softener into the drum 4 Push to lock the Add Door until you hear a clicking sound 5 Press StartPause to resume operation CAUTION Do not put excessive force on the Add Door It may break NOTE The water inside the drum does not leak if the Add Door is closed properly Water drops may form around the window but they do not leak from inside the drum WW95N54F5PWDC6804104BENindd 38 2020310 162132
  • Page 39 - English - : English 39 Operations CAUTION Do not open the Add Door if suds have formed inside the drum that rise above the level of the Add Door Do not attempt to open the Add Door while the machine is operating without rst pressing StartPause Hold to Start Please note that the Add Door can be opened unintentionally without pressing StartPause Hold to Start when the wash is complete Do not add an excessive load through the Add Door Performance may be degraded Do not use the lower area of the Add Door as a handle Your ngers may be caught Make sure that no laundry is caught in the Add Door Keep your pets out of the washing machine especially the Add Door When using for the wash the Add Door seems to leak water after opening and closing the Add Door This is normal simply because steam emerging from the open Add Door has cooled and formed water drops on the surface When the Add Door closes the door seals up and no water can leak However you may encounter what appears to be water leak around the door some residual water remaining around the Add Door may form water drops This is normal Neither the main door or the Add Door can opened when the water temperature is over 50 C If the water level inside the drum is over a certain point the main door cannot be opened If an information code of DDC appears on the display see the Information codes section for further actions Keep the Add door and its surroundings clean at all times Debris or detergent on or around the seals of the Add door may cause a leak WW95N54F5PWDC6804104BENindd 39 2020310 162132
  • Page 40 - English - : 40 English Operations Operations Settings Child Lock To prevent accidents by children Child Lock locks all buttons except for Power To activate Child Lock To set the Child Lock function hold down Temp and Rinse simultaneously for 3 seconds To activate press StartPause NOTE In the Child Lock state you must rs deactivate the Child Lock if you want to add detergent or laundry or change the current settings To cancel the Child Lock Press and hold Temp and Rinse simultaneously for 3 seconds Sound OnOff You can turn on or off the sound from the washing machine However the other sounds stay active To mute the sound hold down Rinse and Spin simultaneously for 3 seconds To unmute the sound press and hold again for 3 seconds Your setting will be kept even after restarting the machine WW95N54F5PWDC6804104BENindd 40 2020310 162133
  • Page 41 - English - : English 41 Maintenance Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle DRUM CLEAN Perform this cycle regularly to clean the drum and to remove bacteria from it This cycle also removes accumulated dirt from the rubber door gasket 1 Press Power to turn on the washing machine 2 Turn the Cycle Selector to select DRUM CLEAN 3 Press StartPause NOTE The water temperature for DRUM CLEAN is set to 70 C which cannot be changed Due to the features of the washing machine the water temperature is set to 70 C during the DRUM CLEAN cycle but the display can only show 60 C on the control panel CAUTION Do not use any cleaning agents for cleaning the drum Chemical residue in the drum deteriorates the washing performance WW95N54F5PWDC6804104BENindd 41 2020310 162133
  • Page 42 - English - : 42 English Maintenance Maintenance Smart Check To enable this function you must rst download the Samsung Smart Washer app at the Play Store or the Apple Store and install it on a mobile device featuring a camera operation The Smart Check function has been optimized for Galaxy amp iPhone series applicable models only 1 When the washing machine detects an issue to check an information code appears on the display To enter Smart Check mode press and hold Spin and Options simultaneously for 3 seconds 2 The washing machine starts the selfdiagnosis procedure and display an information code if a problem is detected 3 Run the Samsung Smart Washer app on your mobile device and tap Smart Check 4 Put the mobile device close to the washing machines display so that the mobile device and the washing machine face each other Then the information code will be recognized automatically by the app 5 When the information code is recognized correctly the app provides detailed information about the problem with applicable counteractions NOTE The function name Smart Check may differ depending on the language If there is strong reected light on the washing machine display the app may fail to recognize the information code If the app fails to recognize the Smart Check code consecutively enter the information code manually onto the app screen WW95N54F5PWDC6804104BENindd 42 2020310 162133
  • Page 43 - English - : English 43 Maintenance Emergency drain In case of a power failure drain the water inside the drum before taking out the laundry 1 Power off and unplug the washing machine from the electrical outlet 2 Gently press the top area of the lter cover to open A 3 Put an empty spacious container around the cover and stretch the emergency drain tube to the container while holding the tube cap A B 4 Open the tube cap and let water in the emergency drain tube B ow into the container 5 When done close the tube cap and reinsert the tube Then close the lter cover NOTE Use a spacious container because the water in the drum may be more than expected WW95N54F5PWDC6804104BENindd 43 2020310 162134
  • Page 44 - English - : 44 English Maintenance Maintenance Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent Do not spray water onto the washing machine Add Door A 1 Open the Add Door 2 Use a wet cloth to clean the Add Door Do not use cleaning agents Discolouration may occur Use caution when cleaning the rubber packing and the locking mechanism A Dust off the door area regularly 3 Wipe up and close the Add Door until you hear a clicking sound CAUTION Do not apply force on the Add Door It may break Do not leave the Add Door open while the machine is operating Do not put heavy objects on the Add Door at any time To prevent physical injury do not touch the Add Door while the drum is rotating Do not open the Add Door while the machine is operating This may cause physical injury Do not manipulate the feature panel while the Add Door is open This may cause physical injury or system failure Do not input objects other than laundry Do not input bulky items to the drum through the Add Door Do not pull out the rubber packing of the Add Door when cleaning This may cause damage WW95N54F5PWDC6804104BENindd 44 2020310 162134
  • Page 45 - English - : English 45 Maintenance Mesh lter Clean the mesh lter of the water hose once or twice a year 1 Turn off the washing machine and unplug the power cord 2 Close the water tap 3 Loosen and disconnect the water hose from the back of the washing machine Cover the hose with a cloth to prevent water from gushing out 4 Use pliers to pull out the mesh lter from the inlet valve 5 Submerge the mesh lter deeply in water so that the threaded connector is also submerged 6 Dry the mesh lter completely in the shade 7 Reinsert the mesh lter into the inlet valve and reconnect the water hose to the inlet valve 8 Open the water tap NOTE If the mesh lter is clogged an information code of 4C appears on the screen WW95N54F5PWDC6804104BENindd 45 2020310 162134
  • Page 46 - English - : 46 English Maintenance Maintenance Pump lter It is advisable to clean the pump lter 5 or 6 times a year to prevent its clogging A clogged pump lter may reduce the bubble effect 1 Turn off the washing machine and unplug the power cord 2 Drain the remaining water inside the drum See the Emergency drain section 3 Gently press the top area of the lter cover to open 4 Turn the pump lter knob to the left and drain off the remaining water 5 Clean the pump lter using soft brushes Make sure the drain pump propeller inside the lter is unclogged 6 Reinsert the pump lter and turn the lter knob to the right NOTE Some pump lters feature a safety knob that is designed to prevent accidents by children To open the safety knob of the pump lter push in and turn it anticlockwise The spring mechanism of the safety knob helps open the lter To close the safety knob of the pump lter turn it clockwise The spring makes a rattling sound which is normal NOTE If the pump lter is clogged an information code of 5C appears on the screen CAUTION Make sure the lter knob is closed properly after cleaning the lter Otherwise this may cause a leak Make sure the lter is inserted properly after cleaning it Otherwise this may cause an operational failure or a leak WW95N54F5PWDC6804104BENindd 46 2020310 162135
  • Page 47 - English - : English 47 Maintenance Detergent Drawer A 1 While holding down the release lever inside the drawer slide open the drawer 2 Clean the drawer components in owing water using a soft brush 3 Clean the drawer recess using a soft brush 4 Reinsert the liquid detergent container to the drawer 5 Slide the drawer inward to close it NOTE To remove remaining detergent perform the RINSESPIN cycle with the drum being empty WW95N54F5PWDC6804104BENindd 47 2020310 162135
  • Page 48 - English - : 48 English Maintenance MaintenanceMaintenance Recovery from freezing The washing machine may freeze when it drops below 0 C 1 Turn off the washing machine and unplug the power cord 2 Pour warm water over the water tap to loosen the water hose 3 Disconnect the water hose and soak it in warm water 4 Pour warm water into the drum and leave it for about 10 minutes 5 Reconnect the water hose to the water tap NOTE If the washing machine still doesnt operate normally repeat the above steps until it operates normally Care against an extended time of disuse Avoid leaving the washing machine unused for an extended time If this is the case drain the washing machine and unplug the power cord 1 Turn the Cycle Selector to select a RINSESPIN 2 Empty the drum and press StartPause Hold to Start 3 When the cycle is complete close the water tap and disconnect the water hose 4 Turn off the washing machine and unplug the power cord 5 Open the door to let air circulate through the drum WW95N54F5PWDC6804104BENindd 48 2020310 162136
  • Page 49 - English - : English 49 Troubleshooting Troubleshooting Checkpoints If you encounter a problem with the washing machine rst check the table below and try the suggestions Problem Action Does not start Make sure the washing machine is plugged in Make sure the door is properly closed Make sure the water taps are open Press and hold StartPause Hold to Start to start the washing machine Make sure Child Lock is not activated Before the washing machine starts to ll it will make a series of clicking noises to check the door lock and does a quick drain Check the fuse or reset the circuit breaker Water supply is insufcient or no water is supplied Fully open the water tap Make sure the door is properly closed Make sure the water supply hose is not frozen Make sure the water supply hose is not kinked or clogged Make sure there is sufcient water pressure After a cycle detergent remains in the detergent drawer Make sure the washing machine is running with sufcient water pressure Make sure the detergent is added to the centre of the detergent drawer Make sure the rinse cap is inserted properly If using granular detergent make sure the detergent selector is in the upper position Remove the rinse cap and clean the detergent drawer WW95N54F5PWDC6804104BENindd 49 2020310 162136
  • Page 50 - English - : 50 English Troubleshooting Troubleshooting Problem Action Excessive vibrations or makes noise Make sure the washing machine is installed on a level solid oor that is not slippery If the oor is not level use the levelling feet to adjust the height of the washing machine Make sure the shipping bolts are removed Make sure the washing machine is not contacting any other object Make sure the laundry load is balanced The motor can cause noise during normal operation Overalls or metaldecorated clothes can cause noise while being washed This is normal Metal objects such as coins can cause noise After washing remove these objects from the drum or lter case Does not drain and or spin Make sure the drain hose is straightened all the way to the drain system If you encounter a drain restriction call for service Make sure the debris lter is not clogged Close the door and press and hold StartPause Hold to Start For your safety the washing machine will not tumble or spin unless the door is closed Make sure the drain hose is not frozen or clogged Make sure the drain hose is connected to a drain system that is not clogged If the washing machine is not supplied with sufcient power the washing machine temporarily will not drain or spin As soon as the washing machine regains sufcient power it will operate normally The door does not open Press StartPause Hold to Start to stop the washing machine It may take a few moments for the door lock mechanism to disengage The door will not open until 3 minutes after the washing machine has stopped or the power turned off Make sure all the water in the drum is drained The door may not open if water remains in the drum Drain the drum and open the door manually Make sure the door lock light is off The door lock light turns off after the washing machine has drained WW95N54F5PWDC6804104BENindd 50 2020310 162136