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41
LC-43LB601U / LC-50LB601U / LC-43LB601C / LC-50LB601C
43" / 50" Full HD LED 1080p Sharp Roku TV
Roku
Network
Some features
are not
available
The wrong TV mode may
be selected
You may have Set up for store mode when you set up your
TV. Store use mode is for retail environments only. In Store use
mode, some of your TV’s features are missing or limited. If you
selected Set up for store use and you want to change to Set
up for home use, you have to reset your TV to the factory
defaults.
Go to Settings > System > Advanced system settings >
Factory reset.
Symptom Possible cause Try this...
How can I find
out more about
using my TV?
If you need help with using your TV or Roku, go to:
https://go.roku.com/tvmanual
I can’t turn my
TV on with the
Roku mobile
app
Your T V is asleep
You will need to use the physical remote button to “wake up”
or turn on your TV.
I can’t find my
TV with the
Roku mobile
app
TV and mobile app not
on same wireless
network
Make sure that your TV and the mobile app are on the same
network.
TV not powered or
working normally
Make sure that your TV is connected to a working power outlet
and that your TV is turned on. See Connecting power on
page 33.
Symptom Possible cause Try this...
I cannot
connect to the
Internet
Network connection
may not be set up
If you did not connect to the Internet when you first set up
your TV, set up a network connection.
Network name or
password may have
changed
If your network name or password has changed, you need to
update your network connection.
Streaming
keeps pausing
to load more
data
Wireless LAN not
optimized
Rotate wireless router slightly
Elevate the router
Turn off other wireless connections
Use 5.0Ghz, if possible. Roku TVs support dual band.
Insufficient broadband
speed
Turn off other wireless connections that may also be using
bandwidth.
Symptom Possible cause Try this...
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