User Manual Samsung WA50R5200AW/US 5.0 cu. ft. Top Load Washer with Active WaterJet in White

• User Manual - (English, Spanish)

Table of contents

• What’s included
• Operation
• Maintenance
• TROUBLESHOOTING

Owner's Guide Washer

What’s included

Make sure all the parts are included in the product package. If you have a problem with the washer or the parts, contact the Samsung customer care center at 1-800-SAMSUNG (1-800-726-7864) or your retailer.

1. Drain hose
2. Hose guide
3. Lid
4. Active Waterjet nozzle
5. Bleach compartment
6. Tub
7. Leveling feet
8. Water hose (Hot)
9. Water hose (Cold)
10. Control panel
11. Active Waterjet button
12. Detergent drawer
13. Power cord

Operation

WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the Safety information before operating this appliance.

Control panel

Icon description

Simple steps to start

1. Press Power to turn on the washer.
2. Turn the Cycle Selector to select a cycle.
3. Change the cycle settings (Temp., Rinse, Spin, and Soil) as necessary.
4. Select desired options as necessary.
5. Press and hold Start/Pause (Hold to Start).

To change the cycle during operation

1. Press Start/Pause (Hold to Start) to stop operation.
2. Select a different cycle, and repeat steps 2-3 above if necessary.
3. Press and hold Start/Pause (Hold to Start) again to start the new cycle.

Cycle overview

NOTE: The washer detects the weight of the items and automatically adjusts the optimal water level, washing time, rinse counts, and spin counts. (This may not be applicable on some cycles.)

Cycle chart

Use this chart to set the best cycle and options for you laundry.

Special features

Active Waterjet (for prewash)
You can use the Active Waterjet function to hand-wash your items before you put them in the washer.

1. Press Power to turn on your washer.
2. Open the lid.
3. Press Active Waterjet to supply water.
4. Hand-wash the items.
5. When done, press Active Waterjet again to stop the water.

NOTE: If you want to hand-wash while the washer is operating, press Start/Pause (Hold to Start) to stop operation, and then follow steps 1-4 above.

NOTE:

• The Active Waterjet function stops operating automatically when the washer detects the maximum water level.
• The Active Waterjet function stops operating automatically 5 minutes after it begins. To add more water, press Active Waterjet again to resupply water.
• If the Active Waterjet function is activated immediately after the washer turns on, the washer will spray water for 1 second before supplying water through the Active Waterjet outlet.
• To drain water added by the Active Waterjet function, turn the power off. Water will be drained automatically for few minutes, and then you can turn the power on again when the water is completely drained.

CAUTION:

• Do not block the Active Waterjet outlet with hands. Water may leak outside the tub, causing a system failure.
• Do not use the Active Waterjet to wash shoes, food, or pets.
• Due to differences in air pressure, water coming from the Active Waterjet may splatter when you first activate it.
• Make sure the lid is closed tightly before you start a load of laundry.

Delay End

You can set the washer to finish your wash automatically at a later time by choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish.

1. Select a cycle. Then, change the cycle settings if necessary
2. Press Delay End repeatedly until a desired end time is set.
3. Press and hold Start/Pause (Hold to Start).
4. To cancel Delay End, restart the washer by pressing Power.

Real-life case: You want to finish a two-hour cycle 3 hours from now. To do this, you add the Delay End option to the current cycle with a 3-hour setting, and then press and hold Start/Pause (Hold to Start) at 2:00 pm. The washer starts operating at 3:00 pm and ends at 5:00 pm. Provided below is the time line for this example.

ATC (Auto Temperature Control)

ATC enables the washer to control water temperatures in each washing cycle using the internal thermistor. It is designed to maintain certain washing temperatures for best results.

NOTE:

• If you select NORMAL or HEAVY DUTY, you may notice the washer supplying cold water. This is normal because the machine is designed to reduce power consumption. In these cycles, the water temperature for Level 5 is similar to bath-water temperatures, and Level 3 is similar to comfortable swimming pool temperatures.
• To wash clothes at a specific temperature, you must choose a different cycle first.

Child Lock

The Child Lock function locks the washer door to prevent children from climbing into and suffocating inside the tub.
Activating the Child Lock function

Press and hold Temp. and Rinse simultaneously for approximately 3 seconds.

• When you activate the Child Lock function, the Child Lock indicator blinks.

Using the Child Lock function

If the lid is opened when the Child Lock function is on, “dC” is displayed and an alarm sounds.

• If the water level in the tub is above the safe water level, “dC” is displayed on the LED display and the washer starts to drain water by force after 30 seconds.
• If the water level in the tub is above the safe water level and the Child Lock function is turned on while the lid is open, “CL” is displayed on the LED display, even if the washer is turned off, and the washer drains water by force.
• When Child Lock is on and the washer is off, if the water in the tub is above the safe water level and the lid is opened, “CL” is displayed on the LED display. No alarm sounds, but the washer drains the water. When the draining operation finishes, the power automatically turns off again.
• If you activate the Child Lock function while the washer is running, the Start/Pause (Hold to Start) button will not work.
• After the compulsory drain, “CL” blinks at 1 second intervals and the washer enters the “CL” mode. (When the washer is in the “CL” mode, only the Power button works.)
• To cancel the “CL” mode, turn the power off and then on again.
• To cancel the “dC” mode, deactivate the Child Lock function. To deactivate the Child Lock function, press and hold Temp. and Rinse simultaneously for at least 3 seconds.

Deactivating the Child Lock function

Press and hold both Temp. and Rinse simultaneously for approximately 3 seconds.

• When you deactivate the Child Lock function, the Child Lock indicator is turned off.
• The Child Lock function prevents children or the infirm from accidently operating the washer and injuring themselves.

WARNING: If a child enters the washer, the child may become trapped and suffocate.

CAUTION:

• Once you have activated the Child Lock function, it continues working even if the power is turned off.
• Forcing the lid open can result in injury or damage to the product.

NOTE: To add laundry after you have activated the Child Lock function, you must first deactivate the Child Lock function.

Smart Care

To enable this function, you must first download the Samsung Laundry app from the Play Store or the App Store and install it on a mobile device that has a camera function. The Smart Care function has been optimized for Galaxy and iPhone mobile devices (applicable models only).

1. When the washer detects an issue to check, an information code appears on the display. To enter Smart Care mode, press Smart Care.
2. The washer starts the self-diagnosis procedure and displays an information code if a problem is detected.
3. Run the Samsung Laundry app on your mobile device, and then tap Smart Care.
4. Put the mobile device close to the washer’s display so that the smartphone camera and the washer face each other. The information code will be recognized automatically by the app.
5. When the information code is recognized correctly, the app provides detailed information about the problem with applicable solutions.

NOTE:

• The function name, Smart Care, may differ depending on the language.
• If the washer's display reflects light, the app may fail to recognize the information code.
• If the app fails to recognize the information code, you can enter the code manually on the app.

Maintenance

Keep the washer clean for best performance and to lengthen its life cycle.

WARNING: Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel – Do not contact the following parts while the appliance is energized: Control board, heat sink, motor, inlet valve, heater, and pump.

Self Clean

Certain usage and environmental conditions may result in some residue build-up or odor in the washer tub. To prevent this build-up of residue or odor causing bacteria and keep your washer tub fresh and clean, perform the SELF CLEAN cycle at least once a month or every 20 cycles. Perform the recommended procedure below when using the SELF CLEAN cycle.

1. Remove all items from the washer tub and ensure the tub is empty. Laundry left in the tub during the SELF CLEAN cycle may be damaged.
2. Press Power to turn on the washer.
3. Turn the Cycle Selector to SELF CLEAN.
4. Press and hold Start/Pause (Hold to Start).

NOTE

• The water temperature for SELF CLEAN is defaulted to Hot. This temperature cannot be changed.
• In the case where residue is present in the washer tub, add 1 cup (8 fl.oz, 240ml) of liquid chlorine bleach to the bleach compartment before you start the SELF CLEAN cycle.
• Do not use or mix any other detergent or chemicals during the SELF CLEAN cycle. If necessary, run a RINSE+SPIN cycle after the SELF CLEAN cycle has completed to help remove any remaining residue.

CAUTION

• Check the washer tub before using the SELF CLEAN cycle. Remove any remaining water in the tub by running a SPIN ONLY cycle prior to starting the SELF CLEAN cycle.
• If there is chlorine bleach left in the washer tub for an extended period of time, rust can occur.

SELF CLEAN reminder

• After 20 washing cycles, the SELF CLEAN LED reminder icon and the SELF CLEAN cycle LED will blink on the control panel for an hour and then turn off automatically.
• The reminder will appear on the control panel for 5 additional consecutive cycles before turning off. The next reminder will not appear until another 20 cycles have been completed.

Cleaning the exterior

1. Turn off the water taps after finishing the day’s washing. This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the lid open to allow the inside of your washer to dry out.
2. Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur. Clean the following as recommended below:
   Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly on the panel.
   Cabinet – Clean with soap and water.

Cleaning the interior

Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may remain in your washer as a result of washing clothes.

CAUTION: Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent stains on your washer or laundry.

NOTE: Hard water deposits may be removed, if needed. Use a cleaner labeled “Washer safe”.

Care for an extended period of non-use

Avoid leaving the washer unused for an extended time. However, if you intend to leave the washer unused for a long period of time, follow the directions below:

1. Press Power, and then turn the Cycle Selector to QUICK WASH.
2. Empty the drum, and then press and hold Start/Pause (Hold to Start).
3. When the cycle is complete, close the water taps and disconnect the water hoses.
4. Turn off the washer, and then unplug the power cord.
5. Open the door to let air circulate through the drum.

Cleaning the mesh filter

Clean the mesh filters in the water inlets once or twice a year.

1. Turn off the washer, and then unplug the power cord.
2. Close the water taps.
3. Loosen and disconnect the water hoses from the back of the washer. Cover the each hose with a cloth or towel to prevent water from gushing out.
   
4. Use pliers to pull out the mesh filter from the inlet valves.
5. Thoroughly clean the mesh filters in water.
6. Completely dry the mesh filters. Do not dry in direct sunlight.
7. Reinsert the mesh filters, and then reconnect the water hoses.
8. Open the water taps.
   
   See other models: SM-G970UZKETMB SM-N975UZKACHA MS14K6000AS/AA RF260BEAESG/AA SM-G988UZAETMB
   

NOTE: If a mesh filter is clogged, the “4C” information code appears on the washer’s display screen.

Cleaning the detergent drawer

1. Fully pull out the detergent drawer.
   
2. To remove, pull the detergent drawer while pushing the ends of each side in.
   
3. Remove the inserts from the compartments. Rinse the inserts and the drawer in warm water and clean with a soft brush.
   
4. Clean the drawer opening thoroughly with a small, non-metallic brush.
   
5. Return the inserts to the proper compartments. Replace the drawer by placing the drawer rail (A) on the compartment rail (B) while tilting the drawer downward.
6. Fully push the drawer back to close.
   

TROUBLESHOOTING

Checkpoints

If you encounter a problem with the washer, first check the table below and try the suggestions.

Information codes

The washer may display information codes to help you understand what is occurring with your washer better.