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63
TROUBLESHOOTING
ENGLISH
Problem Possible Causes Solutions
Pulsating or
High-Pitched
Sound
Your refrigerator is designed
to run more efficiently to keep
your food items at the desired
temperature. The high efficiency
compressor may cause your
new refrigerator to run longer
than your old one, but it is still
more energy efficient than
previous models. While the
refrigerator is running, it is
normal to hear a pulsating or
high-pitched sound.
Normal Operation
Doors will not
close correctly or
pop open.
Food packages are blocking the
door open.
Rearrange food containers to clear the door and
door shelves.
Ice bin, crisper cover, pans,
shelves, door bins, or baskets
are out of position.
Push bins all the way in and put crisper cover,
pans, shelves and baskets into their correct
positions. See the Using Your Refrigerator section
for more information.
The doors were removed during
product installation and not
properly replaced.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles
and Doors section.
Refrigerator is not leveled
properly.
See Door Alignment in the Refrigerator Installation
section to level refrigerator.
Doors are difficult
to open.
The gaskets are dirty or sticky. Clean the gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
Door was recently closed. When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create
a vacuum. If the door is hard to open, wait one
minute to allow the air pressure to equalize, then
see if it opens more easily.
InstaView™Door-
in-Door® panel
doesn't work
properly.
Knocking too softly or on edges
of panel. Loud noise near
refrigerator.
Knock twice near the center of the glass panel.
Tap hard enough so the taps are audible. Loud
noises may activate InstaView™ function. The
LED turns off automatically after 5 seconds.
Auto Open Door
does not work
properly.
Motion sensor not activated or
flooring material too reflective.
Make sure your foot passes in front of the motion
sensor before you step on the displayed text. If
the flooring material is highly reflective, the Auto
Door sensor may malfunction.
Auto Open
Drawer does not
work properly.
Door not open wide enough.
Closing door too quickly.
Open the door at least 85 degrees. Close the door
to less than 85 degrees, then allow the sensor to
react and the drawers to close before fully closing
the door.
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