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26
17.0 WARRANTY TERMS & CONDITIONS
Our goods come with guarantees that cannot be excluded
under the Australian & New Zealand Consumer Law.
You are entitled to a replacement or refund for a major
failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a
major failure.
This warranty is provided in addition to your rights under
the Australian & New Zealand Consumer Law.
Directed Electronics warrants that this product is free
from defects in material and workmanship for a period
of 12 months from the date of purchase or for the period
stated on the packaging. This warranty is only valid
where you have used the product in accordance with any
recommendations or instructions provided by Directed
Electronics.
This warranty excludes defects resulting from alterations
of the product, accident, misuse, abuse or neglect
In order to claim the warranty, you must return the
product to the retailer from which it was purchased or if
that retailer is part of a National network, a store within
that chain, along with satisfactory proof of purchase. The
retailer will then return the goods to Directed Electronics.
Directed Electronics will repair, replace or refurbish the
product at its discretion. The retailer will contact you when
the product is ready for collection. All costs involved in
claiming this warranty, including the cost of the retailer
sending the product to Directed Electronics, will be borne
by you.
Email: [email protected]
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