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Appendix 135
Hangs or freezes
Restart the device
• If your device freezes or hangs, you may need to close apps or turn the
device off and then on again.
Perform a boot-up
• Press and hold the Power/Lock key and the Volume Down key until the
device restarts.
Reset the device
• If the methods above do not solve your problem, perform a factory
data reset.
• On the settings screen, tap General
Restart & reset Factory data
reset.
- Reset all settings for the device and delete data. Before performing
the factory data reset, remember to make backup copies of all
important data stored in the device.
- If you registered a Google account to the device, you must sign in to
the same Google account after resetting the device.
Bluetooth device is not located
Make sure the Bluetooth wireless feature is activated on your device.
Make sure the Bluetooth wireless feature is activated on the device you
wish to connect to.
Make sure your device and the other Bluetooth device are within the
maximum Bluetooth range (10 m).
If the tips above do not solve your problem, contact a LG Electronics
Service Center.
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