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13
TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM EASY SOLUTION
Motor doesn’t start or blade
doesn’t rotate
• Check the blender jug and lid are securely in place.
• Check the ON | OFF button and selected function
button is illuminated.
• Check that the power plug is properly inserted into
the power outlet.
Food is unevenly chopped • This can happen when too much food is being
blended at one time. Try a smaller amount, and
work in batches if necessary.
• The ingredients may be too large. Try cutting into
smaller pieces. For best results, ingredients should
be in pieces no larger than 2cm.
Food is chopped too fine or
is watery
• Try blending for shorter period of time. Use the
ICE CRUSH | PULSE function for better control.
Food sticks to blade and jug • The mixture may be too thick. Try adding more
liquid and/or using a slower speed for blending.
Blender overloaded • This blender has a motor protection feature to
protect against over heating and/or over current
use. When activated OVERLOAD PROTECTION
will flash on the LCD and the blender will
be inoperable.
• If activated, turn the blender off by pressing the
ON | OFF button on the control panel, switch of
at the wall and unplug the blender. Wait a few
minutes then re-plug and power ON the blender.
• If OVERLOAD PROTECTION is still flashing,
repeat and leave the blender for at least 20-30
minutes. Once OVERLOAD PROTECTION has
disappeared from the screen the blender is ready
to be used again.
• We recommend blending in smaller batches, or
cutting ingredients into smaller pieces.
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