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Troubleshooting Tips
Dishwasher
12
Problem Possible Cause What To Do
Start status indicator
light flashing
The door was opened or the
cycle was interrupted.
Press the START button once and close the door within 4
seconds to start the dishwasher. Press the START button a
second time when the dishwasher is running only if you wish to
cancel the cycle.
Dishwasher BEEPS
once every minute
This is a reminder that your
dishwasher door has been left
open during operation. It will
continue beeping until you
press START and close the door.
Press START and close the door.
Beeping at the end of
the cycle
This is normal. Dishwasher will
beep at end of cycle.
The dishwasher will beep (unless interupted) and the CLEAN
light will display at the end of the wash cycle.
Dishes and flatware
not clean
Filter assembly is clogged See the Care and Cleaning section.
Low inlet water temperature Make sure inlet water temperature is correct (see the Getting
Started section). Turn on the hot water faucet nearest the
dishwasher, let run until the water temperature stops rising. Then
start the dishwasher and turn off the faucet. This ensures the
entering water is hot. Select WASH TEMP - BOOST.
Water pressure is temporarily
low
Turn on a faucet. Is water coming out more slowly than usual? If so,
wait until pressure is normal before using your dishwasher.
Normal
water pressure to the dishwasher should be 20-120 psi.
Air gap or disposer clogged Clean the air gap or flush the disposer.
High drain loop or air gap not
installed
Refer to the Installation Instructions for proper drain line
installation.
Improper rack loading Make sure large dishware or utensils do not block the
detergent dispenser or the wash arms. See the Loading
section.
Poor performing detergent Use a highly rated detergent such as Finish
®
Quantum
®
Automatic Dishwashing Detergent
.
Spots and filming on
glasses and flatware
Extremely hard water Use rinse agents such as
Finish
®
Jet-Dry
®
Rinse Aid to
prevent spots and prevent new film build-up.
If water is extremely hard, a softener may be required.
Low inlet water temperature Make sure inlet water temperature is at least 120°F (49°C).
Overloading or improper
loading of the dishwasher
Load dishwasher as shown in the Loading section.
Old or damp powder detergent Make sure detergent is fresh. Use a highly rated detergent
such as Finish
®
Quantum
®
Automatic Dishwashing
Detergent
.
Rinse agent dispenser empty
Refill with rinse agent such as Finish
®
Jet-Dry
®
Rinse Aid.
Too little or low performing
detergent
Make sure you use the proper amount of highly rated
detergent.
Cloudiness on
glassware
Combination of soft water and
too much detergent
This is called etching and is permanent. To prevent this from
happening, use less detergent if you have soft water. Wash
glassware in the shortest cycle that will get it clean.
Low performing phosphate-
free detergent
See A white film on glassware, dishware and the interior in
this Troubleshooting Tips section.
Water temperature entering
the dishwasher exceeds 150°F
(66°C)
This could be etching. Lower the water heater temperature.
Suds in the tub Wrong detergent Use only automatic dishwasher detergents to avoid sudsing.
Finish
®
Quantum
®
Automatic Dishwashing Detergent has
been
approved for use in all Monogram dishwashers.
Rinse agent was spilled Always wipe up rinse agent spills immediately.
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