Brother DCP-7065DN Compact Laser Multi-Function Copier User Manual

BASIC USER’S GUIDE

DCP-7060D

DCP-7065DN

HL-2280DW

Not all models are available in all countries.

Version C

USA/CAN

If you need to call Customer Service

Please complete the following information for future

reference:

Model Number: DCP-7060D, DCP-7065DN and

HL-2280DW

(Circle your model number)

Serial Number:

Date of Purchase:

Place of Purchase:

The serial number is on the back of the unit. Retain

this User’s Guide with your sales receipt as a

permanent record of your purchase, in the event of

theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the

original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product

should you lose your receipt;

 may support an insurance claim by you in the event of product loss

covered by insurance; and,

 will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is

online at http://www.brother.com/registration/

Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be

made from within that country.

By registering your product with Brother International Corporation, you will be recorded as the

original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product should you lose your receipt;

 may support an insurance claim by you in the event of product loss covered by insurance; and,

 will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration and Test Sheet or, for your

convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Digital copier Center needs.

You can download the latest software and utilities and read FAQs and troubleshooting tips to learn

how to get the most from your Brother product.

http://solutions.brother.com/

Note

You can check here for Brother driver updates.

To keep your machine’s performance up to date, check here for the latest firmware upgrade.

For Customer Service

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)

or visit us on-line at http://www.brother-usa.com/service/

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

In USA: 1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (fax)

In Canada: 1-877-BROTHER

(514) 685-4898 (fax)

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother

retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,

or American Express credit card, you can order accessories directly from Brother. (You can visit

us online for a complete selection of the Brother accessories and supplies that are available for

purchase.)

Note

In Canada, only Visa and MasterCard are accepted.

Letter or A4 size single-sided pages.

Approx. cartridge yield is declared in accordance with ISO/IEC 19752.

Standard toner cartridge

High capacity toner cartridge

1 page per job.

Drum life is approximate and may vary by type of use.

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (fax)

http://www.brothermall.com/

In Canada: 1-877-BROTHER

http://www.brother.ca/

Description Item

Toner Cartridge

TN-420 (Approx. 1,200 pages)

123

TN-450 (Approx. 2,600 pages)

124

Drum Unit

DR-420 (Approx. 12,000 pages)

Basic User's Guide LX5406001 (English for USA and Canada)

LX5406002 (French for Canada)

Quick Setup Guide (DCP-7060D/DCP-7065DN) LX5120001 (English for USA and

Canada)

(HL-2280DW) LX5805001 (English for USA and Canada)

(DCP-7060D/DCP-7065DN) LX5120002 (French for Canada)

(HL-2280DW) LX5805002 (French for Canada)

iii

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR

AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR

IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE

SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE

ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE

SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS

OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE

SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT

PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE

ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY

CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR

LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS

INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE

SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN

CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR

CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY

TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL

DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE

ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT

LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published,

covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without

notice.

Brother reserves the right to make changes without notice in the specifications and materials

contained herein and shall not be responsible for any damages (including consequential) caused

by reliance on the materials presented, including but not limited to typographical and other errors

relating to the publication.

Brother

One-Year Limited Warranty and Replacement Service

(USA Only)

Who is covered:



This limited warranty (“warranty”) is given

only to the original end-user/retail purchaser

(referred to in this warranty as “Original

Purchaser”) of the accompanying product,

consumables and accessories (collectively

referred to in this warranty as “this Product”).



If you purchased a product from someone

other than an authorized Brother reseller in the

United States or if the product was used

(including but not limited to floor models or

refurbished product by someone other than

Brother), prior to your purchase you are not the

Original Purchaser and the product that you

purchased is not covered by this warranty.

What is covered:



This Product includes a Machine and

Consumable and Accessory Items.

Consumable and Accessory Items include

but are not limited to print heads, toner,

drums, ink cartridges, print cartridges,

cordless handset battery, refill ribbons,

therma PLUS paper and thermal paper.



Except as otherwise provided herein,

Brother warrants that the Machine and the

accompanying Consumable and Accessory

Items will be free from defects in materials

and workmanship, when used under normal

conditions.



This warranty applies only to products

purchased and used in the United States.

For products purchased in, but used outside,

the United States, this warranty covers only

warranty service within the United States

(and does not include shipping outside the

United States).

What is the length of the Warranty Periods:



Machines: one year from the original

purchase date.



Accompanying Consumable and Accessory

Items: 90 days from the original purchase

date or the rated life of consumable,

whichever comes first.

What is NOT covered:

This warranty does not cover:

1 Physical damage to this Product;

2 Damage caused by improper installation,

improper or abnormal use, misuse, neglect

or accident (including but not limited to

transporting this Product without the proper

preparation and/or packaging);

3 Damage caused by another device or

software used with this Product (including

but not limited to damage resulting from use

of non Brother

-brand parts and

Consumable and Accessory Items);

4 Consumable and Accessory Items that

expired in accordance with a rated life;

5 Problems arising from other than defects in

materials or workmanship; and,

6 Normal Periodic Maintenance Items, such

as Waste Ink Absorber, Paper Feeding Kit,

Fuser and Laser Units.

This limited warranty is VOID if this Product has

been altered or modified in any way (including

but not limited to attempted warranty repair

without authorization from Brother and/or

alteration/removal of the serial number).

What to do if you think your Product is

eligible for warranty service:

Report your issue to either our Customer

Service Hotline at 1-877-BROTHER (1-877-

276-8437) or to a Brother Authorized Service

Center

within the applicable warranty period.

Supply Brother or the Brother Authorized

Service Center with a copy of your dated bill of

sale showing that this Product was purchased

within the U.S. For the name of local Brother

Authorized Service Center(s), call 1-877-

BROTHER (1-877-276-8437) or visit

www.brother-usa.com.

What Brother will ask you to do:

After contacting Brother or a Brother Authorized

Service Center, you may be required to deliver

(by hand if you prefer) or send the Product

properly packaged, freight prepaid, to the

Authorized Service Center together with a

photocopy of your bill of sale.

You are

responsible for the cost of shipping, packing

product, and insurance (if you desire). You

are also responsible for loss or damage to

this Product in shipping.

What Brother will do:

If the problem reported concerning your

Machine and/or accompanying Consumable

and Accessory Items is covered by this warranty

and

if you first reported the problem to Brother

or an Authorized Service Center within the

applicable warranty period, Brother or its

Authorized Service Center will repair or replace

the Machine and/or accompanying Consumable

and Accessory Items at no charge to you for

parts or labor. The decision as to whether to

repair or replace the Machine and/or

accompanying Consumable and Accessory

Items is made by Brother in its sole discretion.

Brother reserves the right to supply a

refurbished or remanufactured replacement

Machine and/or accompanying Consumable

and Accessory Items and use refurbished parts

provided such replacement products conform to

the manufacturer's specifications for new

product/parts.

Brother

One-Year Limited Warranty and Replacement Service

(USA Only)

The repaired or replacement Machine and/or

accompanying Consumable and Accessory

Items will be returned to you freight prepaid or

made available for you to pick up at a

conveniently located Authorized Service

Center.

If the Machine and/or accompanying

Consumable and Accessory Items are not

covered by this warranty (either stage), you will

be charged for shipping the Machine and/or

accompanying Consumable and Accessory

Items back to you and charged for any service

and/or replacement parts/products at Brother's

then current published rates.

The foregoing are your sole (i.e., only) and

exclusive remedies under this warranty.

What happens when Brother elects to

replace your Machine:

When a replacement Machine is authorized by

Brother, and you have delivered the Machine to

an Authorized Service Center, the Authorized

Service Center will provide you with a

replacement Machine after receiving one from

Brother. If you are dealing directly with Brother’s

Express Exchange Service Brother will send to

you a replacement Machine shipped for receipt

within two business days, with the

understanding that you will, after receipt of the

replacement Machine, supply the required proof

of purchase information, together with the

Machine that Brother agreed to replace. You are

then expected to pack the Machine that Brother

agreed to replace in the package from the

replacement Machine and return it to Brother

using the pre-paid freight bill supplied by Brother

in accordance with the instructions provided by

Brother. Since you will be in possession of two

machines, Brother will require that you provide

a valid major credit card number. Brother will

issue a hold against the credit card account

number that you provide until Brother receives

your original Product and determines that your

original Product is entitled to warranty coverage.

Your credit card will be charged up to the cost of

a new Product only if: (i) you do not return your

original Product to Brother within five (5)

business days; (ii) the problems with your

original Product are not covered by the limited

warranty; (iii) the proper packaging instructions

are not followed and has caused damage to the

product; or (iv) the warranty period on your

original Product has expired or has not been

sufficiently validated with a copy of the proof of

purchase (bill of sale).

The replacement Machine you receive (even if

refurbished or remanufactured) will be covered

by the balance of the limited warranty period

remaining on the original Product, plus an

additional thirty (30) days. You will keep the

replacement Machine that is sent to you and

your original Machine shall become the property

of Brother.

Retain your original Accessory

Items and a copy of the return freight bill,

signed by the courier.

Limitations:

Brother is not responsible for damage to or loss

of any equipment, media, programs or data

related to the use of this Product. Except for the

repair or replacement as described above,

Brother shall not be liable for any direct, indirect,

incidental or consequential damages or specific

relief. Because some states do not allow the

exclusion or limitation of consequential or

incidental damages, the above limitation may

not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL

OTHER WARRANTIES, WRITTEN OR ORAL,

WHETHER EXPRESSED BY AFFIRMATION,

PROMISE, DESCRIPTION, DRAWING,

MODEL OR SAMPLE. ANY AND ALL

WARRANTIES OTHER THAN THIS ONE,

WHETHER EXPRESS OR IMPLIED,

INCLUDING IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE, ARE HEREBY

DISCLAIMED.



This Limited Warranty is the only warranty

that Brother is giving for this Product. It is the

final expression and the exclusive and only

statement of Brother's obligations to you. It

replaces all other agreements and

understandings that you may have with

Brother or its representatives.



This warranty gives you certain rights and

you may also have other rights that may vary

from state to state.



This Limited Warranty (and Brother's

obligation to you) may not be changed in any

way unless you and Brother sign the same

piece of paper in which we (1) refer to this

Product and your bill of sale date, (2)

describe the change to this warranty and (3)

agree to make that change.

Important:

We recommend that you keep all

original packing materials, in the event that you

ship this Product.

BROTHER MULTIFUNCTION CENTER

/ FAX MACHINE

LIMITED WARRANTY

(Canada only)

Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother

International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or

replace (at Brother’s sole discretion) this MFC/Fax machine free of charge if defective in material or

workmanship. This warranty applies only to products purchased and used in Canada.

This limited Warranty does not include cleaning, consumables (including, without limitation, ink cartridges, print

cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPC belts, fixing units, print heads, paper

feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by accident, neglect,

misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or

tampering by anyone other than a Brother Authorized Service Representative, or if shipped out of the country.

The use of supplies or consumable items that are non-Brother products may void your warranty. This limited

warranty ceases when this machine is rented, sold, or otherwise disposed of. Operation of the MFC/Fax machine

in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and

all repairs thereafter shall be the sole liability of the end-user/purchaser.

In order to obtain warranty service, the MFC/Fax machine must be delivered or shipped freight prepaid by the

end-user/purchaser to a “Brother” Authorized Service Centre, together with your Canadian Proof of Purchase in

the form of a Sales Receipt.

When shipping or transporting your MFC/Fax machine, please refer to your Operation Manual for the proper

packaging procedures.

For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on

applicable models) during shipping or transport will cause severe damage to the Laser MFC/Fax machine and

will void the Warranty.

For inkjet units: (When shipping your Inkjet MFC/Fax machine remove the ink cartridges and replace them with

the original protective parts. If original protective parts are not available, leave ink cartridges installed. Please

avoid shipping the unit without original protective parts or ink cartridges.) Damage to your print head resulting from

packing the Inkjet MFC/Fax machine without the ink cartridges or the protective parts will void your warranty.

Improper packaging may cause severe damage to the machine during shipping and will void the warranty.

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT

LIMITATIONS, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR

PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY

WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized Service Centres,

Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. The warranty

states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Fax machine

to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this

MFC/Fax machine shall be liable for any indirect, incidental, special, consequential, exemplary, or

punitive damages, including lost profits, arising from the use of or inability to use the product, even

if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do

not allow the above limitation of liability, such limitation, may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from

Province to Province.

Warranty Service is available at Brother Authorized Service Centres

throughout Canada. For Technical Assistance or for the name and

location of your nearest Authorized Service Centre call 1-877-BROTHER.

Internet support: support@brother.ca or browse Brother’s Web Site www.brother.ca.

vii

viii

User’s Guides and where do I find it?

Which manual? What’s in it? Where is it?

Safety and Legal Read this Guide first. Please read the Safety

Instructions before you set up your machine.

See this Guide for trademarks and legal

limitations.

Printed / In the Box

Quick Setup Guide Follow the instructions for setting up your

machine and installing the drivers and software

for the operating system and connection type

you are using.

Basic User's Guide Learn the basic Copy and Scan operations and

how to replace consumables. See

troubleshooting tips.

Advanced User's

Guide

Learn more advanced operations: Copy,

printing reports, and performing routine

maintenance.

PDF file /

Documentation CD-ROM /

In the Box

Software User's

Guide

Follow these instructions for Printing and

Scanning (for DCP-7065DN and HL-2280DW).

Instructions are included for Network Scanning

and using the Brother ControlCenter utility.

Network Glossary

(For DCP-7065DN

and HL-2280DW)

This Guide provides basic information about

advanced network features of Brother

machines along with explanations about

general networking and common terms.

Network User's

Guide

(For DCP-7065DN

and HL-2280DW)

This Guide provides useful information about

wired and wireless network settings and

security settings using the Brother machine.

You can also find supported protocol

information for your machine and detailed

troubleshooting tips.

Table of Contents

(BASIC USER'S GUIDE)

1 General information 1

Using the documentation....................................................................................... 1

Symbols and conventions used in the documentation .................................... 1

Accessing the Advanced User’s Guide, Software User’s Guide and

Network User’s Guide......................................................................................... 2

Viewing Documentation................................................................................... 2

Accessing Brother Support (Windows

)................................................................4

Accessing Brother Support (Macintosh) ................................................................5

Control panel overview ..........................................................................................6

2 Loading paper 8

Loading paper and print media .............................................................................. 8

Loading paper in the standard paper tray........................................................ 8

Loading paper in the manual feed slot ..........................................................10

Unscannable and unprintable areas..............................................................14

Paper settings...................................................................................................... 15

Paper Type ....................................................................................................15

Paper Size .....................................................................................................15

Acceptable paper and other print media..............................................................16

Recommended paper and print media ..........................................................16

Type and size of paper ..................................................................................16

Handling and using special paper .................................................................18

3 Loading documents 21

How to load documents .......................................................................................21

Using the automatic document feeder (ADF) (For DCP-7065DN) ................21

Using the scanner glass ................................................................................22

4 Making copies 24

How to copy .........................................................................................................24

Stop copying..................................................................................................24

Copy settings.................................................................................................24

5 How to print from a computer 25

Printing a document.............................................................................................25

6 How to scan to a computer 26

Scanning a document as PDF file using ControlCenter4 (Windows

) ................26

Changing the SCAN key settings ........................................................................29

Before scanning............................................................................................. 29

SCAN key settings......................................................................................... 29

Scanning using the SCAN key ......................................................................31

A Routine maintenance 32

Replacing the consumable items.........................................................................32

Replacing the toner cartridge ........................................................................33

Cleaning the corona wire...............................................................................38

Replacing the drum unit.................................................................................39

B Troubleshooting 44

Error and maintenance messages.......................................................................44

Document Jams...................................................................................................47

Document is jammed in the top of the ADF unit (For DCP-7065DN) ............47

Document is jammed under the document cover (For DCP-7065DN) ..........47

Removing small documents jammed in the ADF (For DCP-7065DN) ...........48

Document is jammed at the output tray (For DCP-7065DN) .........................48

Paper Jams..........................................................................................................49

Paper is jammed in the standard paper tray..................................................49

Paper is jammed at the back of the machine ................................................50

Paper is jammed inside the machine.............................................................52

Paper is jammed in the Duplex Tray .............................................................56

If you are having difficulty with your machine ......................................................58

Improving the print quality....................................................................................63

Machine Information ............................................................................................73

Checking the Serial Number..........................................................................73

Reset functions..............................................................................................73

How to reset the machine..............................................................................73

C Menu and features 74

On-screen programming......................................................................................74

Menu table.....................................................................................................74

Menu keys ...........................................................................................................74

How to access the menu mode .....................................................................75

Menu table ...........................................................................................................76

D Specifications 86

General ................................................................................................................86

Document Size ....................................................................................................88

Print media...........................................................................................................89

Copy ....................................................................................................................90

Scanner ...............................................................................................................91

Printer ..................................................................................................................92

Interfaces .............................................................................................................93

Computer requirements .......................................................................................94

Consumable items ...............................................................................................96

Network (LAN) (DCP-7065DN / HL-2280DW) .....................................................97

E Index 98

Table of Contents

(ADVANCED USER’S GUIDE)

The Advanced User's Guide explains the following features and operations. You can view the

Advanced User's Guide on the Documentation CD-ROM.

1 General Setup

Memory storage

Ecology features

Toner Settings

LCD Contrast

User Settings List

Network Configuration List

(DCP-7065DN / HL-2280DW)

WLAN Report (HL-2280DW only)

Scanning using a scanner driver

2 Making copies

Copy settings

Duplex Copying (1-sided to 2-sided)

A Routine maintenance

Cleaning the machine

Checking the machine

Packing and shipping the machine

B Glossary

C Index

xii

Using the

documentation 1

Thank you for buying a Brother machine!

Reading the documentation will help you

make the most of your machine.

Symbols and conventions

used in the documentation 1

The following symbols and conventions are

used throughout the documentation.

General information 1

Bold Bold style identifies keys on the

machine control panel or

computer screen.

Italics Italicized style emphasizes an

important point or refers you to

a related topic.

Courier

New

Courier New font identifies the

messages shown on the LCD

of the machine.

WARNING indicates a potentially

hazardous situation which, if not avoided,

could result in death or serious injuries.

CAUTION indicates a potentially hazardous

situation which, if not avoided, may result in

minor or moderate injuries.

IMPORTANT indicates a potentially

hazardous situation which, if not avoided,

may result in damage to property or loss of

product function.

Electrical Hazard icons alert you to a

possible electrical shock.

Hot Surface icons warn you not to

touch machine parts that are hot.

Notes tell you how you should

respond to a situation that may arise

or give tips about how the current

operation works with other features.

WARNING

CAUTION

IMPORTANT

Chapter 1

Accessing the

Advanced User’s Guide

Software User’s Guide

and Network User’s

Guide

This Basic User's Guide does not contain all

the information about the machine such as

how to use the advanced features for Copy,

Printer, Scanner and Network (for

DCP-7065DN and HL-2280DW). When you

are ready to learn detailed information about

these operations, read the Advanced User's

Guide, Software User's Guide, Network

Glossary, and Network User's Guide (for

DCP-7065DN and HL-2280DW) that are on

the Documentation CD-ROM.

Viewing Documentation 1

a Turn on your computer. Insert the

Documentation CD-ROM into your

CD-ROM drive. For Windows

users, go

to step c.

Note

(Windows

users) If the screen does not

appear automatically, go to My Computer

(Computer), double-click the CD-ROM

icon, and then double-click index.html.

b (Macintosh users) Double-click the

Documentation CD-ROM icon, and then

double-click index.html.

c Click your country.

d Point to your language, point to View

Guide, and then click the guide you

want to read.

General information

Note

• (Windows

users only) Your Web browser

may display a yellow bar at the top of the

page that contains a security warning

about Active X controls. For the page to

display correctly you must click on the bar,

click Allow Blocked Content, then click

Yes in the Security Warning dialog box.

• (Windows

users only)

For faster

access, you can copy all user

documentation in PDF format to a local

folder on your computer. Point to your

language, then click Copy to local disk.

Microsoft

Internet Explorer

6.0 or greater.

How to find Scanning instructions 1

There are several ways you can scan

documents. You can find the instructions as

follows:

Software User's Guide

 Scanning

 ControlCenter

 Network Scanning

(For DCP-7065DN and HL-2280DW)

ScanSoft™ PaperPort™12SE with OCR

How-to-Guides

(Windows

)

 The complete ScanSoft™

PaperPort™12SE with OCR How-to-

Guides can be viewed from the Help

section in the ScanSoft™

PaperPort™12SE application.

Presto! PageManager User’s Guide

(Macintosh)

Note

Presto! PageManager is available as a

download from

http://nj.newsoft.com.tw/download/

brother/PM9SEInstaller_BR_multilang.dmg

 The complete Presto! PageManager

User’s Guide can be viewed from the Help

section in the Presto! PageManager

application.

How to find Network setup instructions

(For DCP-7065DN and HL-2280DW)

Your machine can be connected to a wireless

or wired network. You can find basic setup

instructions in the Quick Setup Guide. If your

wireless access point or router supports Wi-Fi

Protected Setup or AOSS™, you can also

follow the steps in the Quick Setup Guide. For

more information about network setup please

see the Network User's Guide.

Chapter 1

Accessing Brother

Support (Windows

) 1

You can find all the contacts you will need,

such as Web support (Brother Solutions

Center), Customer Service and Brother

Authorized Service Centers on page i and on

the Installation CD-ROM.

 Click Brother Support on the main menu.

The following screen will appear:

 To access our Web site

(http://www.brother.com/

) click Brother

Home Page.

 To view all Brother Numbers, including

Customer Service numbers for the USA

and Canada, click Support Information.

 To access the USA Brother online

shopping mall

(http://www.brothermall.com/

) for

additional product and service

information, click Brother Mall.com.

 To access Canada’s Brother online

shopping mall (http://www.brother.ca/

) for

additional product and services

information, click Shop Online (Canada).

 For the latest news and product support

information

(http://solutions.brother.com/

), click

Brother Solutions Center.

 To visit our web site for genuine Brother

supplies

(http://www.brother.com/original/

), click

Supplies Information.

 To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/

)

for FREE photo projects and printable

downloads, click Brother

CreativeCenter.

To return to the main page, click Back.

Or, if you have finished, click Exit.

General information

Accessing Brother

Support (Macintosh) 1

You can find all the contacts you will need,

such as Web support (Brother Solutions

Center), Customer Service and Brother

Authorized Service Centers in Brother

numbers on page i and on the Installation

CD-ROM.

 Double-click the Brother Support icon.

The following screen will appear:

 To download and install Presto!

PageManager, click Presto!

PageManager.

 To register your machine from the Brother

Product Register Page

(http://www.brother.com/registration/

click On-Line Registration.

 To view all Brother Numbers, including

Customer Service numbers for the USA

and Canada, click Support Information.

 For the latest news and product support

information

(http://solutions.brother.com/

), click

Brother Solutions Center.

 To visit our Web site for genuine

Brother Supplies

(http://www.brother.com/original/

), click

Supplies Information.

Chapter 1

Control panel overview 1

DCP-7060D, DCP-7065DN, and HL-2280DW have the same keys.

1 COPY keys:

Options

You can quickly and easily choose temporary

settings for copying. These settings include:

Quality

Stack (choose number of copies)

Sort (For DCP-7065DN when using the ADF)

Brightness

Contrast

Enlarge/Reduce

Page Layout

Duplex

You can choose Duplex to copy on both sides

of the paper.

2 PRINT key:

Job Cancel

Cancels a print job and clears it from the

machine’s memory. To cancel multiple print

jobs, hold down this key until the LCD shows

Job Cancel (All).

3 SCAN key

Puts the machine in Scan mode.

General information

4LCD

Displays messages to help you set up and use

your machine.

(For HL-2280DW) A four level indicator shows

the current wireless signal strength if you are

using a wireless connection.

5 Menu keys:

Lets you access the Menu to program your

settings in this machine.

Clear

Deletes entered data or lets you cancel the

current setting.

a + or b -

Press to scroll through the menus and options.

Lets you store your settings in the machine.

6Stop/Exit

Stops an operation or exits from a menu.

7Start

Lets you start making copies or scanning.

0Max

Loading paper and

print media 2

The machine can feed paper from the

standard paper tray or manual feed slot.

When you put paper into the paper tray, note

the following:

 If your application software supports

paper size selection on the print menu,

you can select it through the software. If

your application software does not

support it, you can set the paper size in

the printer driver or by using the control

panel buttons.

Loading paper in the standard

paper tray 2

You can load up to 250 sheets. Paper can be

loaded up to the maximum paper mark (b b b)

on the sliding paper width guide. (For

Recommended paper specifications 2

The following paper specifications are

suitable for this machine.

 Use paper made for plain paper copying.

 Use paper that is 20 to 24 lb (75 to 90 g/m

 Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.

 This machine can use recycled paper that meets DIN 19309 specifications.

Paper size Paper type No. of sheets

Paper Tray

(Tray 1)

Letter, Legal

Executive, A4, A5, A5

(Long Edge), A6, B5, B6,

Folio

Plain paper, Thin paper

and Recycled paper

up to 250

[20lb(80g/m

)]

Manual feed slot

(Manual)

Width: 3.0 to 8.5 in. (76.2

to 216 mm)

Length: 4.6 to 16 in. (116

to 406.4 mm)

Plain paper, Thin paper,

Thick paper,

Thicker paper,

Bond paper,

Recycled paper,

Envelopes and Labels

Single sheet

[20lb(80g/m

)]

Basis weight

20-24 lb (75-90 g/m

)

Thickness 80-110 m

Roughness Higher than 20 sec.

Stiffness

90-150 cm

/100

Grain direction Long grain

Volume resistivity

10e

-10e

ohm

Surface resistivity

10e

-10e

ohm-cm

Filler

CaCO

(Neutral)

Ash content Below 23 wt%

Brightness Higher than 80%

Opacity Higher than 85%

Chapter 2

Handling and using special

paper 2

The machine is designed to work well with

most types of xerographic and bond paper.

However, some paper variables may have an

effect on print quality or handling reliability.

Always test samples of paper before

purchasing to ensure desirable performance.

Store paper in its original packaging and keep

it sealed. Keep the paper flat and away from

moisture, direct sunlight and heat.

Some important guidelines when selecting

paper are:

 DO NOT use inkjet paper because it may

cause a paper jam or damage your

machine.

 Preprinted paper must use ink that can

withstand the temperature of the

machine’s fusing process 392 degrees

Fahrenheit (200 degrees centigrade).

 If you use bond paper, paper that has a

rough surface or paper that is wrinkled or

creased, the paper may exhibit degraded

performance.

Types of paper to avoid 2

IMPORTANT

Some types of paper may not perform well

or may cause damage to your machine.

DO NOT use paper:

• that is highly textured

• that is extremely smooth or shiny

• that is curled or warped

1 A curl of 0.08 in. (2 mm) or greater

may cause jams to occur.

• that is coated or has a chemical finish

• that is damaged, creased or folded

• that exceeds the recommended weight

specification in this guide

• with tabs and staples

• with letterheads using low temperature

dyes or thermography

• that is multipart or carbonless

• that is designed for inkjet printing

If you use any of the types of paper listed

above, they may damage your machine.

This damage is not covered under any

Brother warranty or service agreement.

Loading paper

Envelopes 2

Most envelopes designed for laser printers

will be suitable for your machine. However,

some envelopes may have feed and print-

quality problems because of the way they

have been made. A suitable envelope should

have edges with straight, well-creased folds

and the leading edge should not be thicker

than two sheets of paper. The envelope

should lie flat and not be of baggy or flimsy

construction. You should buy quality

envelopes from a supplier who understands

that you will be using the envelopes in a laser

machine.

Envelopes can be fed from manual feed slot

one at a time. We recommend that you print

a test envelope to make sure the print results

are what you want before you print or

purchase a large quantity of envelopes.

Types of envelopes to avoid 2

IMPORTANT

DO NOT use envelopes:

• that are damaged, curled, wrinkled or

an unusual shape

• that are extremely shiny or textured

• with clasps, staples, snaps or tie

strings

• with self-adhesive closures

• that are of a baggy construction

• that are not sharply creased

• that are embossed (have raised writing

on them)

• that were previously printed by a laser

machine

• that are pre-printed on the inside

• that cannot be arranged neatly when

stacked

• that are made of paper that weighs

more than the paper weight

specifications for the machine

• with edges that are not straight or

consistently square

• with windows, holes, cut-outs or

perforations

• with glue on surface as shown in figure

below

• with double flaps as shown in figure

below

• with sealing flaps that are not folded

down when purchased

• with sealing flaps as shown in figure

below

• with each side folded as shown in

figure below

Chapter 2

If you use any of the types of envelopes

listed above, they may damage your

machine. This damage may not be

covered under any Brother warranty or

service agreement.

Labels 2

The machine will print on most types of labels

designed for use with a laser machine. Labels

should have an adhesive that is acrylic-based

since this material is more stable at the high

temperatures in the fuser unit. Adhesives

should not come in contact with any part of

the machine, because the label stock may

stick to the drum unit or rollers and cause

jams and print quality problems. No adhesive

should be exposed between the labels.

Labels should be arranged so that they cover

the entire length and width of the sheet. Using

labels with spaces may result in labels

peeling off and causing serious jams or print

problems.

All labels used in this machine must be able

to withstand a temperature of 392 degrees

Fahrenheit (200 degrees centigrade) for a

period of 0.1 seconds.

Do not feed a label sheet through the

machine more than one time.

Types of labels to avoid 2

Do not use labels that are damaged, curled,

wrinkled or an unusual shape.

IMPORTANT

• Avoid feeding labels with the carrier sheet

exposed because your machine will be

damaged.

• Label sheets should not exceed the paper

weight specifications described in this

User’s Guide. Labels exceeding this

specification may not feed or print properly

and may cause damage to your machine.

• DO NOT insert labels that have previously

been used or that have labels missing

from the sheet.

How to load

documents 3

You can make copies and scan from the

ADF* (Automatic Document Feeder) (*For

DCP-7065DN) and the scanner glass.

Using the automatic

document feeder (ADF)

(For DCP-7065DN) 3

The ADF can hold up to 35 pages and feeds

each sheet individually. Use standard

20 lb (80 g/m

) paper and always fan the

pages before putting them in the ADF.

Document Sizes Supported 3

How to load documents 3

IMPORTANT

• DO NOT leave thick documents on the

scanner glass. If you do this, the ADF may

jam.

• DO NOT use paper that is curled,

wrinkled, folded, ripped, stapled, paper-

clipped, pasted or taped.

• DO NOT use cardboard, newspaper or

fabric.

• To avoid damaging your machine while

using the ADF, DO NOT pull on the

document while it is feeding.

Note

• To scan documents that are not suitable

for the ADF, see Using the scanner glass

on page 22.

• It is easier to use the ADF if you are

loading a multiple page document.

• Make sure documents with correction fluid

or written with ink are completely dry.

a Lift up and unfold the ADF document

output support flap (1).

Unfold the ADF document support (2).

b Fan the pages well.

c Place your document face up top edge

first, in the ADF until the LCD display

message changes and you feel it touch

the feed rollers.

Loading documents 3

Length: 5.8 to 14 in. (147.3 to 355.6 mm)

Width: 5.8 to 8.5 in. (147.3 to 215.9 mm)

Weight:

17 to 24 lb (64 to 90 g/m

)

(2)

(1)

Chapter 3

d Adjust the paper guides (1) to fit the

width of your document.

IMPORTANT

• To avoid damaging your machine while

using the ADF, DO NOT pull on the

document while it is feeding.

• To scan non-standard documents, see

Using the scanner glass on page 22.

Using the scanner glass 3

You can use the scanner glass to copy or

scan pages of a book one page at a time.

Document Sizes Supported 3

How to load documents 3

Note

To use the scanner glass, the ADF must

be empty.

a Lift the document cover.

b Using the document guidelines on the

left and top, place the document

face down in the upper left corner of the

scanner glass.

Length: Up to 11.7 in. (297.0 mm)

Width: Up to 8.5 in. (215.9 mm)

Weight: Up to 4.4 lb (2.0 kg)

Loading documents

c Close the document cover.

IMPORTANT

If the document is a book or is thick, do not

slam or press on the cover.

How to copy 4

The following steps show the basic copy

operation. For details about each option, see

the Advanced User's Guide on the CD-ROM.

a Do one of the following to load your

document:

 (For DCP-7065DN) Place the

document face up in the ADF. (See

Using the automatic document

feeder (ADF) (For DCP-7065DN)

on page 21.)

 Load your document face down on

the scanner glass. (See Using the

scanner glass on page 22.)

b If you want to make a single copy, press

Start.

If you want to make multiple copies,

press repeatedly or hold down a or b to

increase or decrease the number of

copies, and then press Start.

Stop copying 4

To stop copying, press Stop/Exit.

Copy settings 4

You can change the following copy settings:

Press Menu, Options or Duplex and then

press a or b to scroll through the copy

settings. When the setting you want is

displayed, press OK.

For details about changing the copy settings,

see Copy settings in Chapter 2 of the

Advanced User's Guide.

You can change the following copy settings:

 Enlarge/Reduce

 Quality

 Stack (up to 99 copies)

 Sort

 Brightness

 Contrast

 Page Layout

 Duplex

For DCP-7065DN

Making copies 4

Stack Copies:01

100%

□□■□□

Auto

Printing a document 5

The machine can receive data from your

computer and print it. To print from a

computer, install the printer driver. (See

Printing for Windows

or Printing and Faxing

for Macintosh in the Software User's Guide

for details about the print settings.)

a Install the Brother printer driver on the

Installation CD-ROM. (See the Quick

Setup Guide.)

b From your application, choose the Print

command.

c Choose the name of your machine in the

Print dialog box and click Properties.

d Choose the settings you want in the

Properties dialog box.

 Paper Size

 Orientation

 Copies

 Media Type

 Resolution

 Print Settings

 Multiple Page

 Duplex / Booklet

 Paper Source

e Click OK to begin printing.

How to print from a computer 5

Scanning a document as PDF file using

ControlCenter4 (Windows

) 6

(For Macintosh users) See Scanning in the Software User's Guide.

Note

The screens on your PC may vary depending on your model.

ControlCenter4 is a software utility that lets you quickly and easily access the applications you use

most often. Using ControlCenter4 eliminates the need to manually launch specific applications.

You can use ControlCenter4 on your computer.

a Load your document. (See How to load documents on page 21.)

b Open ControlCenter4 by clicking start/All Programs/Brother/XXX-XXXX (where

XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.

c Choose Home Mode or Advanced Mode before you use ControlCenter4.

d Make sure the machine you want to use is selected from the Model pull-down list.

How to scan to a computer 6

How to scan to a computer

e Set the file type for saving to a folder. By default, the scanned data is saved as JPEG (*.jpg).

Click Configuration, and then select Button settings, Scan and File.

The configuration dialog box appears. You can change the default settings.

1 Choose PDF (*.pdf) from the File Type pull-down list.

2 You can enter the file name you want to use for the document.

3 You can save the file to the default folder, or choose your preferred folder by clicking the

Browse button.

4 You can choose a scanning resolution from the Resolution pull-down list.

5 You can choose the document size from the pull-down list.

f Click OK.

Chapter 6

g Click File.

The machine starts the scanning process. The folder where the scanned data is saved will

open automatically.

How to scan to a computer

Changing the SCAN key settings 6

Before scanning 6

To use the machine as a scanner, install a scanner driver. If the machine is on a network,

configure it with a TCP/IP address.

 Install the scanner drivers on the Installation CD-ROM. (See the Quick Setup Guide.)

 Configure the machine with a TCP/IP address if network scanning does not work. (See

Configuring Network Scanning in the Software User's Guide.)

SCAN key settings 6

You can change your machine’s SCAN key settings using ControlCenter4.

a Open ControlCenter4 by clicking start/All Programs/Brother/XXX-XXXX (where

XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.

b Make sure the machine you want to use is selected from the Model pull-down list.

c Click the Device Settings tab.

d Click Device Scan Settings.

Chapter 6

e Choose the File tab. You can change the default settings.

1 You can choose the file type from the pull-down list.

2 You can enter the file name you want to use for the document.

3 You can save the file to the default folder, or choose your preferred folder by clicking the

Browse button.

4 You can choose a scanning resolution from the Resolution pull-down list.

5 You can choose the document size from the pull-down list.

f Click OK.

How to scan to a computer

Scanning using the SCAN key 6

a Load your document. (See How to load documents on page 21.)

b Press (SCAN).

c Press a or b to choose Scan to PC.

Press OK.

d Press a or b to choose File.

Press OK.

e (For Network users)

Press a or b to choose the destination computer you want to send to.

Press OK.

If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the

destination computer using the dial pad on the control panel.

Press OK.

f Press Start.

The machine starts the scanning process.

Note

Choose the scan mode you want.

Scan to:

• E-mail (Scan to PC)

• Image (Scan to PC)

• OCR (Scan to PC)

• File (Scan to PC)

Replacing the consumable items A

The machine will indicate when it is time to replace the consumable items. (See Replacing the

toner cartridge on page 33 and Replacing the drum unit on page 39.) To avoid any inconvenience,

you may want to buy spare consumable items before the machine stops printing.

Note

• Go to http://www.brother.com/original/index.html for instructions on how to return your used

consumable items to the Brother collection program. If you choose not to return your used

consumable, please discard the used consumable according to local regulations, keeping it

separate from domestic waste. If you have questions, call your local waste disposal office.

• We recommend placing used consumable items on a piece of paper to prevent accidentally

spilling or scattering the material inside.

• If you use paper that is not a direct equivalent for the recommended paper, the life of

consumable items and machine parts may be reduced.

• The projected life of the toner cartridges is based on ISO/IEC 19752. Frequency of

replacement will vary depending on the complexity of printed pages, percentage of coverage

and type of media used.

Routine maintenance A

Toner cartridge Drum unit

See Replacing the toner cartridge on page 33.

Order No. TN-420, TN-450

See Replacing the drum unit on page 39.

Order No. DR-420

Routine maintenance

Replacing the toner cartridge A

Order No. For the Order No. of toner

cartridges, see Replacing the consumable

items on page 32.

The Standard toner cartridge can print

approximately 1,200 pages

. The High Yield

toner cartridge can print approximately 2,600

pages

. Actual page count will vary

depending on your average type of

document. When a toner cartridge is running

low, the LCD shows Toner Low.

The toner cartridge that comes supplied with

the machine is a Starter toner cartridge that

will need to be replaced after approximately

700 pages

Approx. cartridge yield is declared in accordance

with ISO/IEC 19752.

IMPORTANT

Brother strongly recommends that you DO

NOT refill the toner cartridge provided with

your machine. We also strongly

recommend that you continue to use only

Genuine Brother Brand replacement toner

cartridges. Use or attempted use of

potentially incompatible toner and/or

cartridges in the Brother machine may

cause damage to the machine and/or may

result in unsatisfactory print quality. Our

warranty coverage does not apply to any

problem that is caused by the use of

unauthorized third-party toner and/or

cartridges. To protect your investment and

obtain premium performance from the

Brother machine, we strongly recommend

the use of Genuine Brother Supplies.

Note

• It is a good idea to keep a new toner

cartridge ready for use when you see the

Toner Low warning.

• To ensure high quality printing, we

recommend that you use only Genuine

Brother Brand toner cartridges. When you

want to buy toner cartridges, please call

Brother Customer Service.

• We recommend that you clean the

machine when you replace the toner

cartridge. See Cleaning and Checking the

machine in Appendix A of the Advanced

User's Guide.

• If you change the print density setting for

lighter or darker printing, the amount of

toner used will change.

• Wait to unpack the toner cartridge until

immediately before you put it into the

machine.

Toner Low A

Toner Low

If the LCD shows Toner Low, buy a new

toner cartridge and have it ready before you

get a Replace Toner message.

Replace Toner A

When the following message appears on the

LCD, you need to replace the toner cartridge:

Replace Toner

The machine will stop printing until you

replace the toner cartridge. A new and

unused genuine Brother toner cartridge will

reset the Replace Toner mode.

Note

To force the machine to continue printing

after the LCD shows Replace Toner,

set the machine to Continue mode (Press

Menu, press a or b to choose 1.General

Setup and press OK, press a or b to

choose 4.Replace Toner, and press

OK, press a or b to choose Continue and

press OK). The machine will continue

printing until the LCD shows Toner

Ended. (For details about the Toner

settings, see Toner Settings in Chapter 1

of the Advanced User's Guide.)

Toner Ended A

Toner Ended

The machine stops printing until you replace

the toner cartridge with a new one. (See

Replacing the toner cartridge on page 34.)

Replacing the toner cartridge A

a Make sure that the machine is turned

on.

b Open the front cover and leave the

machine turned on for 10 minutes to

cool down.

WARNING

HOT SURFACE

After you have just used the machine, some

internal parts of the machine will be

extremely hot. When you open the front or

back cover (back output tray) of the

machine, DO NOT touch the shaded parts

shown in the illustration. If you do this, you

may burn yourself.

Routine maintenance

c Take out the drum unit and toner

cartridge assembly.

d Push down the green lock lever and take

the toner cartridge out of the drum unit.

WARNING

DO NOT put a toner cartridge into a fire. It

could explode, resulting in injuries.

DO NOT use cleaning materials that

contain ammonia, alcohol, any type of

spray or any type of flammable substance

to clean the inside or outside of the

machine. Doing this may cause a fire or

electrical shock.

See To use the product safely in the Safety

and Legal booklet for how to clean the

machine.

Be careful not to inhale toner.

IMPORTANT

• We recommend that you place the drum

unit and/or the toner cartridge on a clean,

flat, level, stable surface with a sheet of

disposable paper or cloth underneath it in

case you accidentally spill or scatter toner.

• Handle the toner cartridge carefully. If

toner scatters on your hands or clothes,

immediately wipe or wash it off with cold

water.

• To avoid print quality problems, DO NOT

touch the shaded parts shown in the

illustration.

Note

• Be sure to seal up the toner cartridge

tightly in a suitable bag so that toner

powder does not spill out of the cartridge.

• Go to http://www.brother.com/original/

index.html for instructions on how to return

your used consumable items to the

Brother collection program. If you choose

not to return your used consumable,

please discard the used consumable

according to local regulations, keeping it

separate from domestic waste. If you have

questions, call your local waste disposal

office.

e Unpack the new toner cartridge. Hold

the cartridge level with both hands and

gently shake it from side to side several

times to spread the toner evenly inside

the cartridge.

IMPORTANT

Wait to unpack the new toner cartridge

until immediately before you put it in the

machine. If a toner cartridge is left

unpacked for a long time, the toner life will

be shortened.

f Pull off the protective cover.

IMPORTANT

Put the toner cartridge in the drum unit

immediately after you have removed the

protective cover. To prevent any

degradation to the print quality, DO NOT

touch the shaded parts shown in the

illustrations.

Routine maintenance

g Put the new toner cartridge firmly into

the drum unit until you hear it lock into

place. If you put it in properly, the green

lock lever will lift automatically.

h Clean the primary corona wire inside the

drum unit by gently sliding the green tab

from left to right and right to left several

times.

Note

Be sure to return the tab to the home

position (a) (1). If you do not, printed

pages may have a vertical stripe.

i Put the drum unit and toner cartridge

assembly back into the machine. Close

the front cover.

Note

After replacing the toner cartridge, DO

NOT turn off the machine's power switch

or open the front cover until the LCD

returns to Ready mode.

Cleaning the corona wire A

If you have print quality problems, clean the

corona wire as follows:

a Open the front cover and leave the

machine turned on for 10 minutes to

cool down.

WARNING

HOT SURFACE

After you have just used the machine, some

internal parts of the machine will be

extremely hot. When you open the front or

back cover (back output tray) of the

machine, DO NOT touch the shaded parts

shown in the illustration. If you do this, you

may burn yourself.

b Slowly take out the drum unit and toner

cartridge assembly.

CAUTION

We recommend that you place the drum

unit and toner cartridge assembly on a

clean, flat surface with a sheet of

disposable paper or cloth underneath it in

case you accidentally spill or scatter toner.

Handle the toner cartridge carefully. If toner

scatters on your hands or clothes,

immediately wipe or wash it off with cold

water.

Routine maintenance

To prevent damage to the machine caused

by static electricity, DO NOT touch the

electrodes shown in the illustration.

c Clean the corona wire inside the drum

unit by gently sliding the green tab from

left to right and right to left several times.

Note

Be sure to return the tab to the home

position (a) (1). If you do not, printed

pages may have a vertical stripe.

d Put the drum unit and toner cartridge

assembly back into the machine. Close

the front cover.

Replacing the drum unit A

Order No. DR-420

A new drum unit can print approximately

12,000 Letter or A4 size single-sided pages.

Note

• There are many factors that determine the

actual drum life, such as the temperature,

humidity, type of paper, type of toner used

and so on. Under ideal conditions, the

average drum life is estimated at

approximately 12,000 pages. The actual

number of pages that your drum will print

may be significantly less than this

estimate. Because we have no control

over the many factors that determine the

actual drum life, we cannot guarantee a

minimum number of pages that will be

printed by your drum.

• For best performance, use only genuine

Brother toner. The machine should be

used only in a clean, dust-free

environment with adequate ventilation.

• Printing with a non-Brother drum unit may

reduce not only the print quality but also

the quality and life of the machine itself.

Warranty coverage does not apply to

problems caused by the use of a non-

Brother drum unit.

Drum Error A

Drum Error

The corona wire has become dirty. Clean the

corona wire in the drum unit. (See Cleaning

the corona wire on page 38.)

If you cleaned the corona wire and Drum

Error was not cleared, replace the drum unit

with a new one.

Replace Drum A

Replace Drum

Please replace the drum unit with a new one.

We recommend a genuine Brother drum unit

be installed at this time.

After replacement, reset the drum counter by

following the instructions included with the

new drum unit.

Drum Stop A

Drum Stop

We cannot guarantee the print quality. Please

replace the drum unit with a new one. We

recommend a genuine Brother drum unit be

installed at this time.

After replacement, reset the drum counter by

following the instructions included with the

new drum unit.

Replacing the drum unit A

IMPORTANT

• While removing the drum unit, handle it

carefully because it may contain toner. If

toner scatters on your hands or clothes,

immediately wipe or wash it off with cold

water.

• Every time you replace the drum unit,

clean the inside of the machine. (See

Cleaning and Checking the machine in

Appendix A of the Advanced User's

Guide.)

a Make sure that the machine is turned

on.

b Open the front cover and leave the

machine turned on for 10 minutes to

cool down.

WARNING

HOT SURFACE

After you have just used the machine, some

internal parts of the machine will be

extremely hot. When you open the front or

back cover (back output tray) of the

machine, DO NOT touch the shaded parts

shown in the illustration. If you do this, you

may burn yourself.

Routine maintenance

c Take out the drum unit and toner

cartridge assembly.

d Push down the green lock lever and take

the toner cartridge out of the drum unit.

WARNING

DO NOT put a toner cartridge into a fire. It

could explode, resulting in injuries.

DO NOT use cleaning materials that

contain ammonia, alcohol, any type of

spray, or any type of flammable substance

to clean the outside or inside of the

machine. Doing this may cause a fire or

electrical shock.

See To use the product safely in the Safety

and Legal booklet for how to clean the

machine.

Be careful not to inhale toner.

IMPORTANT

• To prevent damage to the machine from

static electricity, DO NOT touch the

electrodes shown in the illustration.

• Handle the toner cartridge carefully. If

toner scatters on your hands or clothes,

immediately wipe or wash it off with cold

water.

• We recommend that you place the drum

unit and/or the toner cartridge on a clean,

flat surface with a sheet of disposable

paper or cloth underneath it in case you

accidentally spill or scatter toner.

• To avoid print quality problems, DO NOT

touch the shaded parts shown in the

illustrations.

Note

Go to http://www.brother.com/original/

index.html for instructions on how to return

your used consumable items to the

Brother collection program. If you choose

not to return your used consumable,

please discard the used consumable

according to local regulations, keeping it

separate from domestic waste. If you have

questions, call your local waste disposal

office.

e Unpack the new drum unit.

IMPORTANT

• To avoid print quality problems, DO NOT

touch the shaded parts shown in the

illustrations.

• Wait to unpack the new drum unit until

immediately before you put it in the

machine. Exposure to direct sunlight or

room light may damage the drum unit.

Routine maintenance

f Put the toner cartridge firmly into the

new drum unit until you hear it lock into

place. If you put the cartridge in

properly, the green lock lever will lift

automatically.

Note

Make sure that you put in the toner

cartridge properly or it may separate from

the drum unit.

g Clean the corona wire of the drum unit

by gently sliding the green tab from left

to right and right to left several times.

CAUTION

Be sure to return the green tab to the home

position (a) (1). If you do not, printed pages

may have a vertical stripe.

h Put the new drum unit and toner

cartridge assembly in the machine.

Resetting the drum counter A

When you replace the drum unit with a new

one, you need to reset the drum counter by

completing the following steps:

a Open the front cover and press Clear.

To confirm you are installing a new drum

unit, press a.

b When the LCD shows Accepted, close

the front cover.

Error and maintenance messages B

As with any sophisticated office product, errors may occur and consumable items may need to be

replaced. If this happens, your machine identifies the error or required routine maintenance and

shows the appropriate message. The most common error and maintenance messages are shown

below.

You can correct most errors and perform routine maintenance by yourself. If you need more help,

the Brother Solutions Center offers the latest FAQs and troubleshooting tips:

Visit us at http://solutions.brother.com/

Troubleshooting B

Error Message Cause Action

Cartridge Error

The toner cartridge is not installed

properly.

Pull out the drum unit and remove the toner

cartridge, then re-install the toner cartridge

in the drum unit.

Cooling Down

Wait for a while

The temperature of the drum unit

or toner cartridge is too hot. The

machine will pause its current

print job and go into cooling down

mode. During the cooling down

mode, you will hear the cooling

fan running while the LCD shows

Cooling Down, and Wait for

a while.

Make sure that you can hear the fan in the

machine spinning and that the exhaust

outlet is not blocked by something.

If the fan is spinning, remove any obstacles

that surround the exhaust outlet, and then

leave the machine turned on but do not use

it for several minutes.

If the fan is not spinning, disconnect the

machine from the AC power outlet for

several minutes then reconnect it.

Cover is Open The front cover is not completely

closed.

Close the front cover of the machine.

Cover is Open

(For DCP-7065DN)

The ADF cover is not completely

closed.

Close the ADF cover of the machine.

The ADF is open while loading a

document.

Close the ADF cover of the machine, then

press Stop/Exit.

Cover is Open The fuser cover is not completely

closed or paper was jammed in

the back of the machine when

you turned on the power.

 Close the fuser cover of the machine.

 Make sure paper is not jammed inside

the back of the machine, and then close

the fuser cover and press Start.

Document Jam

(For DCP-7065DN)

The document was not inserted

or fed properly, or the document

scanned from the ADF was too

long.

See Document is jammed in the top of the

ADF unit (For DCP-7065DN) on page 47 or

Using the automatic document feeder (ADF)

(For DCP-7065DN) on page 21.

Drum Error The corona wire on the drum unit

needs to be cleaned.

Clean the corona wire on the drum unit.

(See Cleaning the corona wire on page 38.)

Drum Stop It is time to replace the drum unit. Replace the drum unit. (See Replacing the

drum unit on page 40.)

Troubleshooting

Duplex Disabled The duplex tray is removed or is

not properly installed.

Carefully put the duplex tray into the

machine until it clicks into place.

The back of the machine is not

closed completely.

Close the back cover of the machine.

EL Error The machine has a mechanical

problem.

Open the front cover and close it again.

Fuser Error The temperature of the fuser unit

does not rise to a specified

temperature within the specified

time.

Turn the power switch off, wait a few

seconds, and then turn it on again. Leave

the machine for 15 minutes with the power

turned on.

The fuser unit is too hot.

Init Unable XX The machine has a mechanical

problem.

 Disconnect the machine from the power

for several minutes and then reconnect

it.

 If the problem continues, call Brother

Customer Service.

Jam Duplex The paper is jammed in the

duplex tray at the back of the

machine.

(See Paper is jammed in the Duplex Tray

on page 56.)

Jam Inside The paper is jammed inside the

machine.

(See Paper is jammed inside the machine

on page 52.)

Jam Rear The paper is jammed in the back

of the machine.

(See Paper is jammed at the back of the

machine on page 50.)

Jam Tray The paper is jammed in the paper

tray of the machine.

(See Paper is jammed in the standard paper

tray on page 49.)

No Paper The machine is out of paper or

paper is not properly loaded in the

paper tray.

Do one of the following:

 Refill the paper in the paper tray and

press Start.

 Remove the paper and load it again.

Then press Start.

 If the problem is not resolved, the paper

pick-up roller may need to be cleaned.

Clean the paper pick-up roller. (See

Cleaning the paper pick-up rollers in

Appendix A of the Advanced User's

Guide.)

Manual Feed Manual feed was selected as the

paper source when there was no

paper in the manual feed slot.

Place a sheet of paper in the manual feed

slot. (See Loading paper in the manual feed

slot on page 10.)

No Toner The toner cartridge is not installed

correctly.

Pull out the drum unit. Take out the toner

cartridge and then put it back into the drum

unit.

Error Message Cause Action

Out of Memory The machine’s memory is full. Do one of the following:

 Press Start to copy the scanned pages.

(Copy operation in progress)

 Press Stop/Exit and wait until the other

operations in progress finish, and then

try again.

 Reduce print resolution. (See the Basic

tab in the Software User's Guide.)

Print Unable XX The machine has a mechanical

problem.

Do one of the following:

 Disconnect the machine from the AC

power outlet for several minutes, then

reconnect it.

 If the problem continues, call Brother

Customer Service.

Replace Drum It is time to replace the drum unit. Replace the drum unit.

(See Replacing the drum unit on page 40.)

The drum unit counter was not

reset when a new drum was

installed.

Reset the drum unit counter.

(See Resetting the drum counter

on page 43.)

Replace Toner The machine will stop printing

until you replace the toner

cartridge.

If you have set the Toner setting to Stop,

replace the toner cartridge with a new and

unused genuine Brother toner cartridge.

This will reset the Replace Toner mode.

(See Replacing the toner cartridge

on page 33.)

If you have set the Toner setting to

Continue, the machine will continue to

print data until the LCD shows Toner

Ended. For how to operate the machine in

Continue mode, see Toner Settings in

Chapter 1 of the Advanced User's Guide.

Size Error DX The paper in the tray is not a

suitable size for automatic duplex

printing.

Load either Letter, Legal or Folio paper for

automatic duplex printing, and then press

Start. (See Print media on page 89.)

Toner Ended It is time to replace the toner

cartridge.

Replace the toner cartridge with a new one.

(See Replacing the toner cartridge

on page 33.)

Toner Low You will need to replace the toner

cartridge soon.

Buy a new toner cartridge before you get a

Replace Toner message.

Error Message Cause Action

Troubleshooting

Document Jams B

Document is jammed in the

top of the ADF unit

(For DCP-7065DN) B

a Take out any paper from the ADF that is

not jammed.

b Open the ADF cover.

c Pull the jammed document out to the

left.

d Close the ADF cover.

e Press Stop/Exit.

Document is jammed under

the document cover

(For DCP-7065DN) B

a Take out any paper from the ADF that is

not jammed.

b Lift the document cover.

c Pull the jammed document out to the

right.

d Close the document cover.

e Press Stop/Exit.

Removing small documents

jammed in the ADF

(For DCP-7065DN) B

a Lift the document cover.

b Insert a piece of stiff paper, such as

cardstock, into the ADF to push any

small paper scraps through.

c Close the document cover.

d Press Stop/Exit.

Document is jammed at the

output tray

(For DCP-7065DN) B

a Take out any paper from the ADF that is

not jammed.

b Pull the jammed document out to the

right.

c Press Stop/Exit.

Troubleshooting

Paper Jams B

Paper is jammed in the

standard paper tray B

If the LCD shows Jam Tray, follow these

steps:

a Pull the paper tray completely out of the

machine.

b Use both hands to slowly pull out the

jammed paper.

IMPORTANT

If the paper cannot easily be removed in

this direction, stop and follow the

instructions for Paper is jammed inside the

machine on page 52.

Note

Pulling out the jammed paper downwards

allows you to remove the paper more

easily.

c Make sure the paper is below the

maximum paper mark (b b b) (1) of the

paper tray. While pressing the green

paper-guide release lever, slide the

paper guides to fit the paper size. Make

sure that the guides are firmly in the

slots. (See Loading paper in the

standard paper tray on page 8.)

d Put the paper tray firmly back in the

machine.

Paper is jammed at the back

of the machine B

If the LCD shows Jam Rear, a paper jam

occurred behind the back cover. Follow these

steps:

a Open the front cover. Leave the

machine turned on for 10 minutes to

cool down.

WARNING

HOT SURFACE

After you have just used the machine, some

internal parts of the machine will be

extremely hot. When you open the front or

back cover (back output tray) of the

machine, DO NOT touch the shaded parts

shown in the illustration. If you do this, you

may burn yourself.

b Slowly take out the drum unit and toner

cartridge assembly.

Troubleshooting

IMPORTANT

• We recommend that you place the drum

unit and the toner cartridges on a clean,

flat surface with a sheet of disposable

paper or cloth underneath it in case you

accidentally spill or scatter toner.

• To prevent damage to the machine

caused by static electricity, DO NOT touch

the electrodes shown in the illustration.

c Open the back cover (face-up output

tray).

d Pull down the tabs at the left and right

hand sides to open the fuser cover (1).

e Using both hands, gently pull the

jammed paper out of the fuser unit.

f Close the fuser cover and the back

cover (face-up output tray).

g Put the drum unit and toner cartridge

assembly back into the machine.

h Close the front cover. If the machine

does not start printing automatically,

press Start.

Paper is jammed inside the

machine B

If the LCD shows

Jam Inside

, follow these steps:

a Leave the machine turned on for 10

minutes to cool down.

b Open the front cover.

WARNING

HOT SURFACE

After you have just used the machine, some

internal parts of the machine will be extremely

hot. When you open the front or back cover

(back output tray) of the machine, DO NOT

touch the shaded parts shown in the illustration.

If you do this, you may burn yourself.

Troubleshooting

c Slowly take out the drum unit and toner

cartridge assembly. The jammed paper

may be pulled out with the drum unit and

toner cartridge assembly, or this may

release the paper so you can pull it out

of the inside of the machine.

If you can not remove the drum unit and

toner cartridge assembly easily, do not

use extra force. Instead, go to step g.

IMPORTANT

• We recommend that you put the drum unit

and toner cartridge assembly on a piece of

disposable paper or cloth in case you

accidentally spill or scatter toner.

• To prevent damage to the machine from

static electricity, DO NOT touch the

electrodes shown in the illustration.

d Push down the green lock lever and take

the toner cartridge out of the drum unit.

Clear the jammed paper if there is any

inside the drum unit.

IMPORTANT

• Handle the toner cartridge carefully. If

toner scatters on your hands or clothes,

immediately wipe or wash it off with cold

water.

• To avoid print quality problems, DO NOT

touch the shaded parts shown in the

illustrations.

e Put the toner cartridge back into the

drum unit until you hear it lock into place.

If you put the cartridge in properly, the

green lock lever will lift automatically.

f If you were able to remove the drum unit

and toner cartridge assembly and the

jammed paper, you have cleared the

paper jam. Put the drum unit and toner

cartridge assembly back into the

machine and close the front cover. If the

machine does not start printing

automatically, press Start.

g Lift the scanner cover.

Use both hands to carefully pull the

jammed paper up and out of the output

tray opening.

h Close the scanner cover.

Troubleshooting

i If you could not pull the jammed paper

out of the output tray opening as shown

in step g, take the paper tray

completely out of the machine.

j Pull the jammed paper out of the paper

tray opening.

k Put the paper tray back into the

machine. If you have removed the

jammed paper, you have cleared the

paper jam.

Note

• If the LCD shows a Jam Inside

message, check if there is a torn piece of

paper inside the machine and drum unit by

following the instructions in steps c to f.

• If you turn off the machine while the LCD

shows a Jam Inside message, the

machine will print incomplete data from

your computer.

Paper is jammed in the Duplex

Tray B

If the LCD shows Jam Duplex, follow these

steps:

a Leave the machine turned on for 10

minutes to cool down.

WARNING

HOT SURFACE

After you have just used the machine, some

internal parts of the machine will be

extremely hot. When you open the front or

back cover (back output tray) of the

machine, DO NOT touch the shaded parts

shown in the illustration. If you do this, you

may burn yourself.

b Pull the duplex tray completely out of the

machine.

Troubleshooting

c Pull the jammed paper out of the

machine or the duplex tray.

d Make sure that the jammed paper does

not remain under the machine from

static electricity.

e Put the duplex tray back in the machine.

If you are having difficulty with your machine B

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be

made from within that country.

If you think there is a problem, check the chart below and follow the troubleshooting tips. You can

solve most problems by yourself.

If you need additional help, the Brother Solutions Center offers the latest FAQs and

troubleshooting tips.

Visit us at http://solutions.brother.com/

Copy difficulties

Difficulties Suggestions

Vertical black line appears in

copies.

Black vertical lines on copies are typically caused by dirt or correction fluid on the

glass strip, or the corona wire is dirty. (See Cleaning the scanner glass in

Appendix A of the Advanced User's Guide and Cleaning the corona wire

on page 38.)

Copies are blank. Make sure you are loading the document properly. (See Using the automatic

document feeder (ADF) (For DCP-7065DN) on page 21 or Using the scanner

glass on page 22.)

Printing difficulties

Difficulties Suggestions

Poor print quality See Improving the print quality on page 63.

Troubleshooting

No printout.  Check that the machine is plugged in and the power switch is turned on.

 Check that the toner cartridge and drum unit are installed properly. (See

Replacing the drum unit on page 40.)

 Check the interface cable connection on both the machine and your computer.

(See the Quick Setup Guide.)

 Check that the correct printer driver has been installed and chosen.

 Check to see if the LCD is showing an error message. (See Error and

maintenance messages on page 44.)

 Check that the machine is online:

(Windows

7 and Windows Server

2008 R2) Click the Start button and

Devices and Printers. Right-click Brother DCP-XXXX Printer. Make sure

that Use Printer Offline is unchecked.

(Windows Vista

) Click the Start button, Control Panel, Hardware and

Sound, and then Printers. Right-click Brother DCP-XXXX Printer. Make

sure that Use Printer Offline is unchecked.

(Windows

XP and Windows Server

2003/2008) Click the Start button and

choose Printers and Faxes. Right-click Brother DCP-XXXX Printer. Make

sure that Use Printer Offline is unchecked.

(Windows

2000) Click the Start button and choose Settings and then

Printers. Right-click Brother DCP-XXXX Printer. Make sure that Use Printer

Offline is unchecked.

The machine prints unexpectedly

or it prints garbage.

 Press Job Cancel to cancel print jobs.

 Check the settings in your application to make sure it is set up to work with

your machine.

 Pull out the paper tray and wait until the machine stops printing. Then turn off

the machine’s power switch and disconnect from the power for several

minutes.

The machine prints the first couple

of pages correctly, then some

pages have text missing.

 Check the settings in your application to make sure that it is set up to work with

your machine.

 Your computer is not recognizing the machine’s input buffer’s full signal. Make

sure that you connected the interface cable correctly. (See the Quick Setup

Guide.)

The headers or footers appear

when the document displays on the

screen but they do not show up

when it is printed.

There is an unprintable area on the top and bottom of the page. Adjust the top and

bottom margins in your document to allow for this. (See Unscannable and

unprintable areas on page 14.)

The machine does not print on both

sides of the paper even though the

printer driver setting is Duplex.

Check the paper size setting in the printer driver. You need to choose Letter, Legal

or Folio [16 to 28 lb (60 to 105 g/m

)].

The machine is not printing or has

stopped printing.

Press Job Cancel.

As the machine cancels the job and clears it from the memory it may produce an

incomplete printout.

Printing difficulties (continued)

Difficulties Suggestions

Scanning difficulties

Difficulties Suggestions

TWAIN errors appear while

scanning.

Make sure that the Brother TWAIN driver is chosen as the primary source. In

PaperPort™ 12SE, click File, Scan or Get Photo and choose the Brother TWAIN

driver.

OCR does not work. Try increasing the scanning resolution.

(Macintosh users)

Make sure you have downloaded and installed Presto! PageManager from

http://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmg

(For DCP-7065DN / HL-2280DW)

Network scanning does not work.

See Network difficulties (For DCP-7065DN / HL-2280DW) on page 61.

Software difficulties

Difficulties Suggestions

Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair

and reinstall the software.

Cannot perform ‘2 in 1’ or ‘4 in 1’

printing.

Check that the paper size setting in the application and in the printer driver are the

same.

The machine does not print from

Adobe

Illustrator

Try to reduce the print resolution. (See Advanced tab in the Software User's

Guide.)

Paper handling difficulties

Difficulties Suggestions

The machine does not feed paper.

The LCD shows No Paper or a

Paper Jam message.

 If there is no paper, load a new stack of paper into the paper tray.

 If there is paper in the paper tray, make sure it is straight. If the paper is curled,

you should straighten it. Sometimes it is helpful to remove the paper, turn the

stack over and put it back into the paper tray.

 Reduce the amount of paper in the paper tray, and then try again.

 Make sure that manual feed mode is not chosen in the printer driver.

 Clean the paper pick-up roller. See Cleaning the paper pick-up rollers in

Appendix A of the Advanced User's Guide.

 If the LCD shows the Paper Jam message and you still have a problem, see

Error and maintenance messages on page 44.

How do I print on envelopes? You can load envelopes from the manual feed slot. Your application must be set

up to print the envelope size you are using. This is usually done in the Page Setup

or Document Setup menu of your application.

What paper can I use? You can use thin paper, plain paper, thick paper, bond paper, recycled paper,

envelopes and labels that are made for laser machines. (For details, see

Acceptable paper and other print media on page 16.)

 You can load envelopes from the manual feed slot.

There is a paper jam. Clear the jammed paper. (See Document Jams on page 47.)

Troubleshooting

Print quality difficulties

Difficulties Suggestions

Printed pages are curled.  Low quality thin or thick paper or not printing on the recommended side of the

paper could cause this problem. Try turning over the stack of paper in the

paper tray.

 Make sure that you choose the Paper Type that suits the print media type you

are using. (See Acceptable paper and other print media on page 16.)

Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are using,

or the print media may be too thick or have a rough surface. (See Acceptable

paper and other print media on page 16 and Basic tab in the Software User's

Guide.)

Printouts are too light.  If this problem occurs when making copies or printing turn Toner Save mode

to Off in the machine menu settings. (See Toner Save in Chapter 1 of the

Advanced User's Guide)

 Set Toner Save mode to Off in the Advanced tab in the printer driver. (See

Advanced tab in the Software User's Guide.)

Network difficulties (For DCP-7065DN / HL-2280DW)

Difficulties Suggestions

Cannot print over a wired Network. If you are having Network problems see the Network User's Guide for more

information.

Make sure your machine is powered on, is on-line, and is in Ready mode.

Print the Network Configuration list to see your current Network settings. (See

Network Configuration List in Chapter 1 of the Advanced User's Guide.)

Reconnect the LAN cable to the hub to verify that the cable and network

connections are good. If possible, try connecting the machine to a different port

on your hub using a different cable. You can check the current wired network

status from the Network control panel menu.

The network scanning feature

does not work.

(Windows

)

It is necessary to set the third-party Security/Firewall Software to allow Network

scanning. To add port 54925 for Network scanning, enter the information below:

 In Name: Enter any description, for example Brother NetScan.

 In Port number: Enter 54925.

 In Protocol: UDP is selected.

Please refer to the instruction manual that came with your third-party

Security/Firewall Software or contact the software manufacturer.

For more details, you can read FAQs and troubleshooting suggestions at

http://solutions.brother.com/

(Macintosh)

 The network scanning feature may be unable due to the firewall settings.

Change or disable the firewall settings. If you are using a third-party personal

Firewall software, see the User's Guide for your software or contact the

software manufacturer.

 Re-select your machine in the Device Selector application located in

Macintosh HD/Library/Printers/Brother/Utilities/Device Selector or from

the model list in ControlCenter2.

Your computer cannot find your

machine.

(Windows

) The firewall setting on your PC may be rejecting the necessary

network connection. (For details, see the instructions above.)

(Macintosh)

 The computer may be unable to detect the machine due to the firewall

settings. Change or disable the firewall settings. If you are using a third-party

personal Firewall software, see the User's Guide for your software or contact

the software manufacturer.

 Re-select your machine in the Device Selector application located in

Macintosh HD/Library/Printers/Brother/Utilities/Device Selector or from

the model list in ControlCenter2.

Cannot connect to wireless

network. (HL-2280DW)

Investigate the problem using the WLAN Report. Press Menu, press a or b to

choose 5.Machine Info. and press OK, press a or b to choose 5.WLAN

Report and press OK, and then press Start. For more details, see the Quick

Setup Guide.

Other

Difficulties Suggestions

The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge)

may have triggered the machine’s internal safety mechanisms. Turn the machine

off and unplug the power cord. Wait for ten minutes, then plug in the power cord

and turn the machine on.

If the problem is not solved, turn off the machine. Plug the power cord into a

different known working outlet and turn on the machine.

Network difficulties (For DCP-7065DN / HL-2280DW) (continued)

Difficulties Suggestions

Troubleshooting

Improving the print quality B

If you have a print quality problem, make a copy first (put a document on the scanner glass and

press Start). If the printout looks good, the problem is probably not the machine. Check the

interface cable connections or try printing a different document. If the printout or test page printed

from the machine has a quality problem, check the following steps first. And then, if you still have

a print quality problem, check the chart below and follow the recommendations.

Note

Using non-Brother supplies may affect the print quality, hardware performance, and machine

reliability.

a To get the best print quality, we suggest using the recommended paper. Check that you use

paper that meets our specifications. (See Acceptable paper and other print media

on page 16.)

b Check that the drum unit and toner cartridge assembly is installed properly.

Examples of poor print quality Recommendation

Faint

 Take out the drum unit and toner cartridge assembly. Hold the

assembly level with both hands and gently shake it from side to

side several times to spread the toner evenly inside the cartridge.

 Check if the Toner Setting for Replace Toner is set to

Continue (Continue mode). See Toner settings in Chapter 1 of

the Advanced User's Guide.

 Check the machine’s environment. Conditions such as humidity,

high temperatures, and so on, may cause this print fault. See the

Safety and Legal booklet.

 If the whole page is too light, Toner Save mode may be on. Turn

off Toner Save mode in the machine menu settings or Toner

Save mode in the printer Properties of the driver. See Toner save

in Chapter 1 of the Advanced User's Guide or Advanced tab in

Chapter 2 of the Software User's Guide.

 Clean the corona wire of the drum unit. See Cleaning the corona

wire on page 38.

 Put in a new toner cartridge. See Replacing the toner cartridge

on page 33.

 Put in a new drum unit. See Replacing the drum unit on page 39.

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

Gray background

 Make sure that you use paper that meets our specifications. See

Acceptable paper and other print media on page 16.

 Check the machine’s environment. Conditions such as high

temperatures and high humidity can increase the amount of

background shading. See the Safety and Legal booklet.

 Put in a new toner cartridge. See Replacing the toner cartridge

on page 33.

 Put in a new drum unit. See Replacing the drum unit on page 39.

Ghost

 Make sure that you use paper that meets our specifications.

Rough-surfaced paper or thick print media may cause this

problem. See Acceptable paper and other print media

on page 16.

 Make sure that you choose the proper media type in the printer

driver or in the machine’s Paper Type menu setting. See

Acceptable paper and other print media on page 16 and Basic tab

in Chapter 2 of the Software User's Guide.

 Choose Reduce Ghosting mode in the printer driver. See Ghost

Reduction Setting in Chapter 2 (for Windows

) or Chapter 8 (for

Macintosh) of the Software User's Guide.

 Put in a new toner cartridge. See Replacing the toner cartridge

on page 33

 Put in a new drum unit. See Replacing the drum unit on page 39.

 The fuser unit may be contaminated. Call Brother Customer

Service.

Toner specks

 Make sure that you use paper that meets our specifications.

Rough-surfaced paper may cause the problem. See Acceptable

paper and other print media on page 16.

 Clean the corona wire and the drum unit. See Cleaning the corona

wire on page 38 and Cleaning the drum unit in Appendix A of the

Advanced User's Guide.

 The drum unit may be damaged. Put in a new drum unit. See

Replacing the drum unit on page 39.

 The fuser unit may be contaminated. Call Brother Customer

Service.

Examples of poor print quality Recommendation

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

Troubleshooting

Hollow print

 Make sure that you use paper that meets our specifications. See

Acceptable paper and other print media on page 16.

 Choose Thick Paper mode in the printer driver, choose Thick in

the machine’s Paper Type menu setting or use thinner paper than

you are currently using. See Paper Type on page 15 and Basic

tab in the Software User's Guide.

 Check the machine’s environment. Conditions such as high

humidity can cause hollow print. See the Safety and Legal

booklet.

 The drum unit may be damaged. Put in a new drum unit. See

Replacing the drum unit on page 39.

All black

 Clean the corona wire inside the drum unit by sliding the green tab

from left to right and right to left several times. Be sure to return

the green tab to the home position (a). See Cleaning the corona

wire on page 38.

 The drum unit may be damaged. Put in a new drum unit. See

Replacing the drum unit on page 39.

 The fuser unit may be contaminated. Call Brother Customer

Service.

White lines across the page

 Make sure that you use paper that meets our specifications. A

rough surfaced paper or thick print media can cause problems.

 Make sure that you choose the appropriate media type in the

printer driver or in the machine’s Paper Type menu setting. See

Acceptable paper and other print media on page 16 and Basic tab

in the Software User's Guide.

 The problem may disappear by itself. Print multiple pages to clear

this problem, especially if the machine has not been used for a

long time.

 The drum unit may be damaged. Put in a new drum unit. See

Replacing the drum unit on page 39.

Lines across the page

 Clean the corona wire of the drum unit. See Cleaning the corona

wire on page 38.

 The drum unit may be damaged. Put in a new drum unit. See

Replacing the drum unit on page 39.

Examples of poor print quality Recommendation

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

White lines, bands or ribbing

across the page

 Check the machine's environment. Conditions such as high

humidity and high temperatures may cause this print quality

problem.

 If the problem is not solved after printing a few pages, put in a new

drum unit. (See Replacing the drum unit on page 39.)

White Spots on black text and

graphics at 94 mm (3.71 in.)

intervals

Black Spots at 94 mm (3.71 in.)

intervals

 Make ten copies of a blank, white sheet of paper. See How to

copy on page 24. If the problem is not solved, the drum unit may

have glue from a label stuck on the OPC drum surface. Clean the

drum unit. See Cleaning the drum unit in Appendix A of the

Advanced User's Guide.

 The drum unit may be damaged. Put in a new drum unit. See

Replacing the drum unit on page 39.

Examples of poor print quality Recommendation

94 mm

(3.71 in.)

94 mm

(3.71 in.)

94 mm

(3.71 in.)

94 mm

(3.71 in.)

Troubleshooting

Black toner marks across the

page

 Make sure that you use paper that meets our specifications. See

Acceptable paper and other print media on page 16.

 If you use label sheets for laser printers, the glue from the sheets

may sometimes stick to the OPC drum surface. Clean the drum

unit. See Cleaning the drum unit in Appendix A of the Advanced

User's Guide.

 Do not use paper that has clips or staples because they will

scratch the surface of the drum.

 If the unpacked drum unit is in direct sunlight or room light, the unit

may be damaged.

 The toner cartridge may be damaged. Put in a new toner

cartridge. See Replacing the toner cartridge on page 33.

 The drum unit may be damaged. Put in a new drum unit. See

Replacing the drum unit on page 39.

Black lines down the page

Printed pages have toner stains

down the page.

 Clean the corona wire inside the drum unit by sliding the green

tab. See Cleaning the corona wire on page 38.

 Make sure the green tab of the corona wire is at the home

position (a).

 The drum unit may be damaged. Put in a new drum unit. See

Replacing the drum unit on page 39.

 The toner cartridge may be damaged. Put in a new toner

cartridge. See Replacing the toner cartridge on page 33.

 The fuser unit may be contaminated. Call Brother Customer

Service.

White lines down the page

 The toner cartridge may be damaged. Put in a new toner

cartridge. See Replacing the toner cartridge on page 33.

 The drum unit may be damaged. Put in a new drum unit. See

Replacing the drum unit on page 39.

 Check if the Toner Setting for Replace Toner is set to

Continue (Continue mode). See Toner settings in Chapter 1 of

the Advanced User's Guide.

 Make sure that a torn piece of paper is not stuck inside the

machine blocking the scanner.

Examples of poor print quality Recommendation

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

Page skewed

 Make sure that the paper or other print media is loaded properly

in the paper tray and that the guides are not too tight or too loose

against the paper stack.

 Set the paper guides correctly. See Loading paper on page 8.

 If you are using the manual feed slot, see Loading paper in the

manual feed slot on page 10.

 The paper tray may be too full. See Loading paper on page 8.

 Check the paper type and quality. See Acceptable paper and

other print media on page 16.

 Check for loose objects such as torn paper inside the machine.

 Verify that the two green envelope levers inside the back cover

are set to the same position.

 Verify that the two gray Anti-Curl Levers inside the back cover are

set to the same position.

 If the problem only occurs during duplex printing, check for torn

paper in the duplex tray, verify that the duplex tray is inserted

completely, and verify that the back cover is closed completely.

Curled or wavy

 Check the paper type and quality. High temperatures and high

humidity will cause paper to curl. See Acceptable paper and other

print media on page 16.

 If you do not use the machine often, the paper may have been in

the paper tray too long. Turn over the stack of paper in the paper

tray. Also, fan the paper stack and then rotate the paper 180 in

the paper tray.

 Open the back cover (face-up output tray) for the machine to eject

printed pages onto the face-up output tray.

 Choose Reduce Paper Curl mode in the printer driver when you

do not use our recommended paper. See Other Print Options (for

Windows

) or Print Settings (For Macintosh) in the Software

User's Guide.

Wrinkles or creases

 Make sure that the paper is loaded properly. See Loading paper

on page 8.

 Check the paper type and quality. See Acceptable paper and

other print media on page 16.

 Turn over the stack of paper in the tray or try rotating the paper

180 in the input tray.

Examples of poor print quality Recommendation

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

B DEFGH

abc efghijk

ACD

bcde

134

Troubleshooting

Envelope creases

 Make sure that the two green envelope levers inside the back

cover are pulled down when you print the envelope.

Note

When you have finished printing, open the back cover and reset

the two green levers back to their original position.

Examples of poor print quality Recommendation

Poor fixing

 Open the back cover and make sure that the two green envelope

levers on the left and right hand sides are in the up position.

 Choose Improve Toner Fixing mode in the printer driver. See

Other Print Options (for Windows

) or Print Settings (For

Macintosh) in the Software User's Guide.

If this selection does not provide enough improvement, select

Thicker Paper in Media Type settings.

Examples of poor print quality Recommendation

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Troubleshooting

Curled

 Choose Reduce Paper Curl mode in the printer driver when you

do not use our recommended paper. See Other Print Options (for

Windows

) or Print Settings (For Macintosh) in the Software

User's Guide.

 Turn the paper over in the paper tray, and print again. (Excluding

letterhead paper) If the problems remains, switch the Anti-Curl

Levers as follows:

a Open the back cover.

b Lift the lever (1) and slide the two gray levers (2) in the

direction of the arrow.

Examples of poor print quality Recommendation

Curled

 Lift up the output tray support flap (1).

Examples of poor print quality Recommendation

Troubleshooting

Machine Information B

Checking the Serial Number B

You can see the machine’s Serial Number on

the LCD.

a Press Menu.

b (For DCP-7060D)

Press a or b to choose 3.Machine

Info..

Press OK.

(For DCP-7065DN)

Press a or b to choose 4.Machine

Info..

Press OK.

(For HL-2280DW)

Press a or b to choose 5.Machine

Info..

Press OK.

c Press a or b to choose 1.Serial No..

Press OK.

Machine Info.

1.Serial No.

d Press Stop/Exit.

Reset functions B

The following reset functions are available:

1 (For DCP-7065DN / HL-2280DW)

Network

You can reset the internal print server

back to its default factory settings such as

the password and IP address information.

2 All Settings

You can reset all the machine’s settings

back to its default factory settings.

Brother strongly recommends you

perform this operation when you dispose

of the machine.

Note

Unplug the interface cable before you

choose Network or All Settings.

How to reset the machine B

a Press Menu.

b Press a or b to choose 1.General

Setup.

Press OK.

c Press a or b to choose 5.Reset.

Press OK.

d Press a or b to choose the type of reset

function you want to use.

Press OK.

e Do one of the following:

 To reset the settings, press a to

choose Reset. Then go to step f.

 To exit without making changes,

press b to choose Exit.

Then go to step g.

f You will be asked if you want to reboot

the machine. Do one of the following:

 To reboot the machine, press a to

choose Yes.

The machine will begin the reset.

 To exit without rebooting, press b to

choose No.

Then go to step g.

g Press Stop/Exit.

On-screen

programming C

Your machine has been designed to be easy

to use. The LCD provides on-screen

programming using the menu keys.

We have created step by step on-screen

instructions to help you program your

machine. Simply follow the steps as they

guide you through the menu selections and

programming options.

Menu table C

You can program your machine by using the

Menu table on page 76. These pages list the

menu selections and options. Press Menu

and then press a or b to access the menus

and program your machine. For example, to

set Copy Quality to Photo Quality

a Press Menu.

b Press a or b to choose 2.Copy.

Press OK.

c Press a or b to choose 1.Quality.

Press OK.

d Press a or b to choose Photo.

Press OK.

e Press Stop/Exit.

Menu keys C

Menu and features C

Access the menu.

Go to the next menu

level.

Accept an option.

Exit the menu by

pressing repeatedly.

Go back to the previous

menu level.

Scroll through the

current menu level.

Exit the menu.





Menu and features

How to access the menu

mode C

a Press Menu.

b Choose an option. You can scroll

through each menu level by pressing a

or b for the direction you want.

c Press OK when the option you want

appears on the LCD.

The LCD will then show the next menu

level.

d Press a or b to scroll to your next menu

selection.

e Press OK.

When you have finished setting an

option, the LCD will show Accepted.

f Press Stop/Exit to exit Menu mode.

Menu table C

The factory settings are shown in Bold with an asterisk.

Choose & OK Choose & OK to accept to exit

Level 1 Level 2 Level 3 Level 4 Options Descriptions Page

1.General

Setup

1.Paper 1.Paper

Type

— Thin

Plain*

Thick

Thicker

Recycled

Paper

Label

Sets the type of

paper in the paper

tray.

2.Paper

Size

— A4

Letter*

Legal

Executive

A5 L

Folio

Sets the size of the

paper in the paper

tray.

2.Ecology 1.Toner

Save

— On

Off*

Increases the page

yield of the toner

cartridge.

See

See Advanced User's Guide.

See Quick Setup Guide.

The factory settings are shown in Bold with an asterisk.









Menu and features

1.General

Setup

(Continued)

2.Ecology

(Continued)

2.Sleep

Time

— Range varies

depending on

models.

003Min*

Conserves power.

See

3.LCD

Contrast

——-nnnno+

-nnnon+

-nnonn+*

-nonnn+

-onnnn+

Adjusts the contrast

of the LCD.

4.Replace

Toner

——Continue

Stop*

The machine will

stop printing until you

replace the toner

cartridge.

5.Reset

(For

DCP-7060D)

1.All

Settings

— a Reset

b Exit

Restores the

machine's settings to

the original factory

default settings.

5.Reset

(For

DCP-7065DN

and

HL-2280DW)

1.Network — a Reset

b Exit

Restores the

machine's network

settings to the

original factory

default settings.

2.All

Settings

— a Reset

b Exit

Restores all the

machine's settings to

the original factory

default settings.

0.Local

Language

— (Choose your

language)

— Allows you to change

the LCD language for

your country.

See

Level 1 Level 2 Level 3 Options Descriptions Page

2.Copy 1.Quality — Auto*

Text

Photo

Graph

You can choose the

Copy resolution for

your type of

document.

See

See Advanced User's Guide.

The factory settings are shown in Bold with an asterisk.

Level 1 Level 2 Level 3 Level 4 Options Descriptions Page

See Advanced User's Guide.

See Quick Setup Guide.

The factory settings are shown in Bold with an asterisk.

2.Copy

(Continued)

2.Brightness — -nnnno+

-nnnon+

-nnonn+*

-nonnn+

-onnnn+

Adjust the brightness

for copies.

See

3.Contrast — -nnnno+

-nnnon+

-nnonn+*

-nonnn+

-onnnn+

Adjusts the contrast

for copies.

Level 1 Level 2 Level 3 Options Descriptions Page

3.Printer

(For HL-2280DW)

1.Print

Options

1.Internal

Font

— Prints a list of the

machine’s internal

fonts.

See

Configuration

— Prints a list of the

machine’s printer

settings.

3.Test Print — Prints a test page.

2.Duplex — Off*

On(Long Edge)

On(Short Edge)

Enables or disables

duplex printing. You

can also choose long

edge or short edge

duplex printing.

3.Reset

Printer

— a Reset

b Exit

Restores the printer

settings to the original

factory default

settings.

See Advanced User's Guide.

See Software User's Guide.

The factory settings are shown in Bold with an asterisk.

Level 1 Level 2 Level 3 Options Descriptions Page

See Advanced User's Guide.

The factory settings are shown in Bold with an asterisk.

Menu and features

Level 1 Level 2 Level 3 Level 4 Options Descriptions

3.Network

(For DCP-7065DN)

1.TCP/IP 1.Boot

Method

— Auto*

Static

RARP

BOOTP

DHCP

Chooses the Boot

method that best

suits your needs.

2.IP Address — [000-255]. [000-255].

[000-255]. [000-255]

Enter the IP address.

3.Subnet

Mask

— [000-255]. [000-255].

[000-255]. [000-255]

Enter the Subnet

mask.

4.Gateway — [000-255]. [000-255].

[000-255]. [000-255]

Enter the Gateway

address.

5.Node Name — BRNXXXXXXXXXXXX Enter the Node

name.

6.WINS

Config

— Auto*

Static

Chooses the WINS

configuration mode.

See Network User's Guide.

The factory settings are shown in Bold with an asterisk.

3.Network

(For DCP-7065DN)

(Continued)

1.TCP/IP

(Continued)

7.WINS

Server

— Primary

[000-255]. [000-255].

[000-255]. [000-255]

Secondary

[000-255]. [000-255].

[000-255]. [000-255]

Specifies the IP

address of the

primary or secondary

WINS server.

8.DNS Server — Primary

[000-255]. [000-255].

[000-255]. [000-255]

Secondary

[000-255]. [000-255].

[000-255]. [000-255]

Specifies the IP

address of the

primary or secondary

DNS server.

9.APIPA — On*

Off

Automatically

allocates the IP

address from the

link-local address

range.

0.IPv6 — On

Off*

Enable or Disable the

IPv6 protocol. If you

want to use the IPv6

protocol, visit

http://solutions.

brother.com/ for

more information.

2.Ethernet ——Auto*

100B-FD

100B-HD

10B-FD

10B-HD

Chooses the

Ethernet link mode.

3.Status ——Active 100B-FD

Active 100B-HD

Active 10B-FD

Active 10B-HD

Inactive

Wired OFF

Shows the Ethernet

link status.

4.MAC

Address

— — — Shows the MAC

address of the

machine.

0.Network

Reset

— a Reset

b Exit

Reboot OK?

a Yes b No

Restore all network

settings to factory

default.

Level 1 Level 2 Level 3 Level 4 Options Descriptions

See Network User's Guide.

The factory settings are shown in Bold with an asterisk.

Menu and features

Level 1 Level 2 Level 3 Level 4 Options Descriptions

4.Network

(For HL-2280DW)

1.Wired LAN 1.TCP/IP 1.Boot

Method

Auto*

Static

RARP

BOOTP

DHCP

Chooses the Boot

method that best

suits your needs.

2.IP Address [000-255]. [000-255].

[000-255]. [000-255]

Enter the IP address.

3.Subnet

Mask

[000-255]. [000-255].

[000-255]. [000-255]

Enter the Subnet

mask.

4.Gateway [000-255]. [000-255].

[000-255]. [000-255]

Enter the Gateway

address.

5.Node Name BRNXXXXXXXXXXXX Enter the Node

name.

6.WINS

Config

Auto*

Static

Chooses the WINS

configuration mode.

7.WINS

Server

Primary

[000-255]. [000-255].

[000-255]. [000-255]

Secondary

[000-255]. [000-255].

[000-255]. [000-255]

Specifies the IP

address of the

primary or secondary

WINS server.

8.DNS Server Primary

[000-255]. [000-255].

[000-255]. [000-255]

Secondary

[000-255]. [000-255].

[000-255]. [000-255]

Specifies the IP

address of the

primary or secondary

DNS server.

9.APIPA On*

Off

Automatically

allocates the IP

address from the

link-local address

range.

0.IPv6 On

Off*

Enable or Disable the

IPv6 protocol. If you

want to use the IPv6

protocol, visit

http://solutions.

brother.com/ for

more information.

See Network User's Guide.

The factory settings are shown in Bold with an asterisk.

4.Network

(For HL-2280DW)

(Continued)

1.Wired LAN

(Continued)

2.Ethernet — Auto*

100B-FD

100B-HD

10B-FD

10B-HD

Chooses the

Ethernet link mode.

3.Wired

Status

— Active 100B-FD

Active 100B-HD

Active 10B-FD

Active 10B-HD

Inactive

Wired OFF

You can see the

current wired status.

4.MAC

Address

— — Shows the MAC

address of the

machine.

5.Set to

Default

— a Reset

b Exit

Restore the wired

network setting to

factory default.

6.Wired

Enable

— On*

Off

Enable or Disable the

Wired LAN manually.

2.WLAN 1.TCP/IP 1.Boot

Method

Auto*

Static

RARP

BOOTP

DHCP

Chooses the Boot

method that best

suits your needs.

2.IP Address [000-255]. [000-255].

[000-255]. [000-255]

Enter the IP address.

3.Subnet

Mask

[000-255]. [000-255].

[000-255]. [000-255]

Enter the Subnet

mask.

4.Gateway [000-255]. [000-255].

[000-255]. [000-255]

Enter the Gateway

address.

5.Node Name BRWXXXXXXXXXXXX Enter the Node

name.

6.WINS

Config

Auto*

Static

Chooses the WINS

configuration mode.

Level 1 Level 2 Level 3 Level 4 Options Descriptions

See Network User's Guide.

The factory settings are shown in Bold with an asterisk.

Menu and features

4.Network

(For HL-2280DW)

(Continued)

2.WLAN

(Continued)

1.TCP/IP

(Continued)

7.WINS

Server

Primary

[000-255]. [000-255].

[000-255]. [000-255]

Secondary

[000-255]. [000-255].

[000-255]. [000-255]

Specifies the IP

address of the

primary or secondary

WINS server.

8.DNS Server Primary

[000-255]. [000-255].

[000-255]. [000-255]

Secondary

[000-255]. [000-255].

[000-255]. [000-255]

Specifies the IP

address of the

primary or secondary

DNS server.

9.APIPA On*

Off

Automatically

allocates the IP

address from the

link-local address

range.

0.IPv6 On

Off*

Enable or Disable the

IPv6 protocol. If you

want to use the IPv6

protocol, visit

http://solutions.

brother.com/ for

more information.

2.Setup

Wizard

— — You can configure

your print server.

3.WPS/AOSS — — You can easily

configure your

wireless network

settings using the

one-button push

method.

4.WPS w/PIN

Code

— — You can easily

configure your

wireless network

settings using WPS

with a PIN code.

Level 1 Level 2 Level 3 Level 4 Options Descriptions

See Network User's Guide.

The factory settings are shown in Bold with an asterisk.

4.Network

(For HL-2280DW)

(Continued)

2.WLAN

(Continued)

5.WLAN

Status

1.Status Active(11b)

Active(11g)

Wired LAN

Active

WLAN OFF

AOSS Active

Connection Fail

You can see the

current wireless

network status.

2.Signal Strong

Medium

Weak

None

You can see the

current wireless

network signal

strength.

3.SSID — You can see the

current SSID.

4.Comm. Mode Ad-hoc

Infrastructure

You can see the

current

Communication

Mode.

6.MAC

Address

— — Shows the MAC

address of the

machine.

7.Set to

Default

— a Reset

b Exit

Restore the wireless

network settings to

factory default.

8.WLAN

Enable

— 1.On

2.Off*

Enable or disable the

wireless LAN

manually.

0.Network

Reset

— a Reset

b Exit

Reboot OK?

a Yes b No

Restores all network

settings to factory

default.

Level 1 Level 2 Level 3 Level 4 Options Descriptions

See Network User's Guide.

The factory settings are shown in Bold with an asterisk.

Menu and features

Level 1 Level 2 Level 3 Options Descriptions Page

3.Machine Info.

(For DCP-7060D)

4.Machine Info.

(For DCP-7065DN)

5.Machine Info.

(For HL-2280DW)

1.Serial No. — — You can check the

serial number of your

machine.

2.Page Counter — Total

List

Copy

You can check the

number of total

pages the machine

has printed during its

life.

See

3.User

Settings

——

4.Network

Config

(For DCP-7065DN

and HL-2280DW)

——

5.WLAN Report

(For HL-2280DW)

——

4.Drum Life

(For DCP-7060D)

5.Drum Life

(For DCP-7065DN)

6.Drum Life

(For HL-2280DW)

— — You can check the

percentage of a

Drum life that

remains available.

See Advanced User's Guide.

The factory settings are shown in Bold with an asterisk.

General D

Note

This chapter provides a summary of the machines’ specifications. For additional specifications

visit http://www.brother.com/

for details.

Specifications D

Printer Type Laser

Print Method Electrophotography by semiconductor laser beam scanning

Memory Capacity 32 MB

LCD (liquid crystal

display)

16 characters  2 lines

Power Source 110 - 120 V AC 50/60 Hz

Power Consumption

Peak: 1080 W

Copying:

Approx. 445 W at 25 C (77 F)

Ready: Approx. 55 W at 25 C (77 F)

For Wireless models

(WLAN: On) Sleep: Approx. 2.8 W

(WLAN: Off) Deep Sleep: Approx. 1.0 W

For non-Wireless models

Deep Sleep: Approx. 0.9 W

Note

All figures stated above (except Peak) are average figures.

USB connected to PC

When making a copy from one sheet

Specifications

Dimensions DCP-7065DN D

DCP-7060D/HL-2280DW D

Weight With Consumables: (For DCP-7060D) 10.1 kg (22.3 lb)

(For DCP-7065DN) 11.4 kg (25.1 lb)

(For HL-2280DW) 10.3 kg (22.7 lb)

Noise level Sound power

Operating

(For DCP-7060D) L

d = 6.74 B (A)

/ (For DCP-7065DN / HL-2280DW)

d = 6.81 B (A)

Standby: LWAd = 4.3 B (A)

Sound pressure

Operating (Printing): L

PAm = 53 dB (A)

Standby: L

PAm = 30 dB (A)

15.7 in.

(398.5 mm)

12.45 in.

(316 mm)

15.95 in.

(405 mm)

15.95 in.

(405 mm)

10.6 in.

(268 mm)

15.7 in.

(398.5 mm)

Document Size D

Temperature Operating: 50 F to 90.5 F (10 to 32.5 C)

Storage: 32 F to 104 F (0 to 40 C)

Humidity Operating: 20 to 80% (without condensation)

Storage: 10 to 90% (without condensation)

ADF (automatic document

feeder)

(For DCP-7065DN)

Up to 35 pages (Staggered) 20 lb (80 g/m

)

Document Size

(Single-sided)

ADF Width:

(For DCP-7065DN)

5.8 to 8.5 in. (147.3 to 215.9 mm)

ADF Length:

(For DCP-7065DN)

5.8 to 14 in. (147.3 to 355.6 mm)

Scanner Glass Width: Max. 8.5 in. (215.9 mm)

Scanner Glass Length: Max. 11.7 in. (297 mm)

Specifications

Print media D

For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine

to avoid the possibility of smudging.

16 to 28 lb (60 to 105 g/m

) for duplex print.

Legal or Folio size paper is not available in some regions outside the USA and Canada.

Paper Input Paper Tray

 Paper Type: Plain Paper, Thin Paper or Recycled Paper

 Paper Size: Letter, A4, B5 (ISO/JIS), A5,

A5 (Long Edge), B6 (ISO), A6, Executive,

Legal

and Folio

 Paper Weight:

16 to 28 lb (60 to 105 g/m

)

 Maximum Paper Tray

Capacity:

Up to 250 sheets of 20 lb (80 g/m

)

Plain Paper

Manual Feed Slot (Manual)

 Paper Type:

Envelope, Labels

, Thin Paper, Thick

Paper, Thicker Paper, Recycled Paper,

Bond Paper or Plain Paper

 Paper Size: Width: 3.0 to 8.5 in. (76.2 to 216 mm)

Length: 4.6 to 16 in.

(116.0 to 406.4 mm)

 Paper Weight:

16 to 43 lb (60 to 163 g/m

)

 Maximum Paper Tray

Capacity:

One sheet at a time 20 lb (80 g/m

) Plain

Paper

Paper Output Face-Down Output Tray Up to 100 sheets (face down print delivery

to the Face down output paper tray)

Face-Up Output Tray One sheet (face up print delivery to the

Face up output paper tray)

Duplex

Printing

 Paper Size

(Automatic Duplex):

Letter, Legal and Folio

 Paper Weight

(Automatic Duplex):

16 to 28 lb (60 to 105 g/m

)

 Paper Type

(Automatic Duplex):

Plain Paper or Recycled Paper

Copy D

Color/Monochrome Monochrome

Copy Width Max. 8.3 in. (210 mm)

Multiple Copies Stacks or Sorts up to 99 pages

Reduce/Enlarge 25% to 400% (in increments of 1%)

Resolution Up to 600  600 dpi

First Copy Out Time Less than 11 seconds (from Ready mode and standard tray)

Ready At 25C (77F)

Specifications

Scanner D

For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.

Maximum 1200  1200 dpi scanning with the WIA driver in Windows

XP, Windows Vista

and Windows

(resolution up to 19200  19200 dpi can be chosen by using the scanner utility)

Color/Mono Yes/Yes

TWAIN Compliant

Yes (Windows

2000 Professional/Windows

XP/

Windows

XP Professional x64 Edition/Windows Vista

Windows

Mac OS X 10.4.11, 10.5.x, 10.6.x

WIA Compliant

Yes (Windows

XP/Windows Vista

/Windows

Color Depth 48 bit internal / 24 bit external color

Resolution

Up to 19200  19200 dpi (interpolated)

Up to 600  2400 dpi (optical) (from Scanner Glass)

Up to 600  600 dpi (optical) (from ADF (For DCP-7065DN))

Scanning Width Max. 8.27 in. (210 mm)

Gray Scale 256 levels

Printer D

The print speed may vary depending on the type of document you print.

Automatic 2-sided

(Duplex) Print

Yes

Emulations

(For HL-2280DW)

PCL6

Resolution 600 dpi  600 dpi, HQ1200 (2400  600 dpi) quality

Print Speed

(Duplex)

Up to 5 pages/minute (Letter size)

Print Speed (For DCP-7060D)

Up to 24 pages/minute (Letter size)

(For DCP-7065DN and HL-2280DW)

Up to 27 pages/minute (Letter size)

First Print Out Time Less than 8.5 seconds (from Ready mode and standard tray)

Specifications

Interfaces D

Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a

USB 1.1 interface.

Third-party USB ports are not supported.

See Network (LAN) (DCP-7065DN / HL-2280DW) on page 97 and the Network User's Guide for detailed network

specifications.

USB We recommend using a USB cable (Type A/B) that is no longer than

6 feet (2 meters) long.

Ethernet

(DCP-7065DN /

HL-2280DW)

Use an Ethernet UTP cable category 5 or greater.

Wireless LAN

(HL-2280DW)

IEEE 802.11 b/g (Infrastructure / Ad-hoc Mode)

Computer requirements D

Minimum System Requirements and Supported PC Software Functions

Computer Platform &

Operating System

Version

Processor

Minimum

Speed

Minimum

RAM

Recommended

RAM

Hard Disk Space to

install

Supported

Software

Functions

Supported

Interface

For

Drivers

For

Applications

Windows

Operating

System

Windows

2000

Professional

Intel

Pentium

or equivalent

64 MB 256 MB 150 MB 500 MB Printing,

Scanning

USB,

10/100

Base Tx

(Ethernet),

Wireless

802.11 b/g

Windows

Home

Windows

Professional

128 MB

Windows

Professional

x64

Edition

64-bit

(Intel

64 or

AMD64)

supported

CPU

256 MB 512 MB

Windows

Vista

®25

Intel

Pentium

or equivalent

64-bit

(Intel

64 or

AMD64)

supported

CPU

512 MB 1 GB 500 MB 1.2 GB

Windows

Intel

Pentium

or equivalent

64-bit

(Intel

64 or

AMD64)

supported

CPU

1 GB

(32-bit)

2 GB

(64-bit)

1 GB

(32-bit)

2 GB

(64-bit)

650 MB

Specifications

Internet Explorer

6.0 or greater.

For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.

Third-party USB ports are not supported.

PaperPort™ 11SE supports Microsoft

SP4 or higher for Windows

2000.

PaperPort™ 12SE supports Microsoft

SP3 or higher for Windows

XP and SP2 or higher for Windows Vista

and

Windows

For the latest driver updates, visit http://solutions.brother.com/.

All trademarks, brand and product names are property of their respective companies.

Windows

Server

2003 (print

only via

network)

Intel

Pentium

III

or equivalent

256 MB 512 MB 50 MB N/A Printing

10/100

Base Tx

(Ethernet),

Wireless

802.11 b/g

Windows

Server

2003 x64

Edition

(print only

via

network)

64-bit

(Intel

64 or

AMD64)

supported

CPU

Windows

Server

2008 (print

only via

network)

Intel

Pentium

or equivalent

64-bit

(Intel

64 or

AMD64)

supported

CPU

512 MB 2 GB

Windows

Server

2008 R2

(print only

via

network)

64-bit

(Intel

64 or

AMD64)

supported

CPU

Macintosh

Operating

System

Mac OS X

10.4.11

10.5.x

PowerPC

G4/G5

Intel

Core™

Processor

512 MB 1 GB 80 MB 400 MB Printing,

Scanning

USB,

10/100

Base Tx

(Ethernet),

Wireless

802.11 b/g

Mac OS X

10.6.x

Intel

Core™

Processor

1 GB 2 GB

Minimum System Requirements and Supported PC Software Functions

Computer Platform &

Operating System

Version

Processor

Minimum

Speed

Minimum

RAM

Recommended

RAM

Hard Disk Space to

install

Supported

Software

Functions

Supported

Interface

For

Drivers

For

Applications

Consumable items D

Approx. cartridge yield is declared in accordance with ISO/IEC 19752.

Drum yield is approximate, and may vary by type of use.

Toner Cartridge Starter Toner Cartridge:

Approx. 700 pages (Letter)

Standard Toner Cartridge:

TN-420

Approx. 1,200 pages

(Letter)

High-Yield Toner Cartridge:

TN-450

Approx. 2,600 pages

(Letter)

Drum Unit DR-420 Approx. 12,000 pages

(Letter)

Specifications

Network (LAN) (DCP-7065DN / HL-2280DW) D

Note

For details about the full Network specifications, see the Network User's Guide.

BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.

LAN You can connect your machine to a network for Network Printing and

Network Scanning. Also included is Brother BRAdmin Light

Network

Management software.

Security Protocols

Wired APOP, POP before SMTP, SMTP-AUTH

Wireless APOP, POP before SMTP, SMTP-AUTH

Wireless Network

Security

(HL-2280DW)

WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES)

Wireless Network

Setup Support Utility

(HL-2280DW)

AOSS™ Yes

WPS Yes

Index

Accessories and supplies .......................... ii

ADF (automatic document feeder)

using

.....................................................21

Apple Macintosh

See Software User's Guide

Brother

accessories and supplies

........................ ii

Brother numbers

......................................i

Customer Service

....................................i

FAQs (frequently asked questions)

..........i

product support

........................................ i

service centers

......................................... i

Solutions Center

......................................i

warranties

.................................... iii, iv, vi

Cleaning

corona wire

...........................................38

Consumable items

...................................32

disposal

.................................................36

replacing

...............................................44

Control panel overview

..............................6

Copy

.........................................................24

keys

.........................................................6

Document

how to load

..................................... 21, 22

jams

......................................................47

Drum unit

cleaning

.................................................38

replacing

...............................................39

Duplex

key

..........................................................6

paper jam

....................................... 50, 56

printing

........................................... 78, 89

troubleshooting

.............................. 45, 59

Envelopes ............................. 12, 16, 17, 19

Error messages on LCD

.......................... 44

Drum Error

............................................ 40

Drum Stop

............................................ 40

Duplex Disabled

................................... 45

Init Unable XX

...................................... 45

Jam Duplex

.......................................... 45

No Paper

.............................................. 45

Out of Memory

...................................... 46

Print Unable XX

.................................... 46

Replace Drum

...................................... 40

Replace Toner

...................................... 33

Toner Ended

......................................... 34

Toner Low

............................................ 33

Folio ................................................... 15, 17

Gray scale ............................................... 91

HELP

LCD messages

..................................... 74

Menu Table

.......................................... 76

Jams

document

.............................................. 47

paper

.................................................... 49

Labels .............................10, 12, 16, 17, 20

LCD (liquid crystal display)

..................7, 74

Macintosh

See Software User's Guide

Machine information

how to reset the machine

......................73

reset functions

......................................73

serial number

........................................73

Maintenance, routine

replacing

drum unit

............................................39

toner cartridge

....................................33

Menu Table

..............................................76

Mode, entering

copy

......................................................24

Network Printing

See Network User's Guide

Network Scanning

See Software User's Guide

OPC drum ................................................66

Out of Memory message

..........................46

Paper ................................................ 16, 89

how to load

.............................................8

in manual feed slot

.............................10

in paper tray

.........................................8

jams

............................................... 45, 49

recommended

................................ 16, 17

size

................................................ 15, 17

tray capacity

..........................................17

type

................................................ 15, 17

PaperPort™ 12SE with OCR

See Software User's Guide. See also Help

in the PaperPort™ 12SE application.

Presto! PageManager

See Software User's Guide. See also Help

in the Presto! PageManager application.

difficulties

..............................................58

emulation

..............................................92

quality

...................................................61

resolution

.............................................. 92

specifications

........................................ 92

Print quality

.............................................. 63

Programming your machine

.................... 74

Quality

printing

................................................. 61

Replacing

drum unit

.............................................. 39

toner cartridge

...................................... 33

Resolution

copy

...................................................... 90

...................................................... 92

scan

...................................................... 91

Safety Instructions ................................... viii

Scan

.................................................... 6, 26

Scanner glass

using

..................................................... 22

Serial number

how to find ...............See inside front cover

Service centers

............................................i

Toner cartridge

replacing

............................................... 33

Troubleshooting

....................................... 44

document jam

................................. 47, 48

error messages on LCD

....................... 44

if you are having difficulty

copy quality

....................................... 58

network

.............................................. 61

paper handling

.................................. 60

print quality

........................................ 61

printing

.............................................. 58

scanning

............................................ 60

software

............................................. 60

maintenance messages on LCD

.......... 44

paper jam

.......................... 49, 50, 52, 56

100

Warranties

Canada

.................................................. vi

Notice-Disclaimer

................................... iii

USA

........................................................ iv

Windows

See Software User's Guide

World Wide Web

.........................................i

Wireless Network

See Quick Setup Guide and Network

User's Guide

EQUIPMENT ATTACHMENT LIMITATIONS

(Canada only)

NOTICE

This product meets the applicable Industry Canada technical specifications.

NOTICE

The Ringer Equivalence Number is an indication of the maximum number of devices allowed to

be connected to a telephone interface. The termination on an interface may consist of any

combination of devices subject only to the requirement that the sum of the RENs of all the devices

does not exceed five.

Brother International Corporation

100 Somerset Corporate Boulevard

P.O. Box 6911

Bridgewater, NJ 08807-0911 USA

Brother International Corporation (Canada) Ltd.

1 rue Hôtel de Ville,

Dollard-des-Ormeaux, QC, Canada H9B 3H6

Visit us on the World Wide Web

http://www.brother.com/

These machines are approved for use in the country of purchase only. Local Brother companies

or their dealers will only support machines purchased in their own countries.

Brother DCP-7065DN Compact Laser Multi-Function Copier

Product's Documents

User Manual

Specifications

Brother DCP-7065DN Questions and Answers

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