NOTE: The refrigerator is shipped with protective film covering the temperature controls. If this film was not removed during installation, remove it now.
The temperature controls are preset in the factory at 37°F (3°C) for the refrigerator compartment and 0°F (-18°C) for the freezer compartment. Allow 24 hours for the temperature to stabilize to the preset recommended settings.
Refrigerator temperatures can be adjusted between 34°F and 46°F (1°C to 8°C), and the freezer temperatures can be adjusted between -6°F and +8°F (-21°C to -13°C).
To change the Refrigerator temperature:
LCD Models:
Access By: Home > Refrigerator
Activate By: Using the arrows to select the desired temperature. You must press ENTER to set the new temperature.
To change the Freezer temperature:
Access By: Home > Freezer
Activate By: Using the arrows to select the desired temperature. You must press ENTER to set the new temperature.
Once the desired temperature has been set, the display will return to the HOME screen and show the set temperatures underneath the actual temperature display for several seconds. Several adjustments may be required. Each time you adjust the controls, allow 24 hours for the refrigerator to reach the temperature you have set.
Non-LCD Models:
To change the temperature, press and release the FREEZER TEMP/FRIDGE TEMP pad. The SET light will come on and the display will show the set temperature. To change the temperature, tap either the ∨ or ∧ pad until the desired temperature is displayed.
Once the desired temperature has been set, the temperature display will return to the actual refrigerator and freezer temperatures after 5 seconds. Several adjustments may be required. Each time you adjust the controls, allow 24 hours for the refrigerator to reach the temperature you have set.
The temperature controls can display both the SET temperature as well as the actual temperature in the refrigerator and freezer.
The actual temperature may vary slightly from the SET temperature based on usage and operating environment.
Turning the cooling system off:
LCD models: Turning the cooling system OFF stops cooling in both the freezer and refrigerator compartments, but does not shut off electrical power to the refrigerator.
LCD Models:
Access By: Home > Options > Information and Settings > Cooling System Off
To turn the cooling system back on, press the touch screen and press the ON button.
Activate By: Pressing ENTER.
Non-LCD Models:
Press and release the FREEZER TEMP/FRIDGE TEMP pad. Press ∧ to set freezer temperature to 5. The display will show OFF. To turn the unit back on, press the FREEZER TEMP/FRIDGE TEMP pad. Press ∨ to set the freezer and refrigerator temperatures to the preset points of 0°F (-18°C) for the freezer and 37°F (3°C) for the refrigerator.
When the unit is turned back on, it will take up to 24 hours to stabilize.
Performance Air Flow System
The Performance Air-Flow System is designed to maximize temperature control in the refrigerator and freezer compartments. This unique special feature consists of the Air Tower along the back wall of the refrigerator and the Air Tunnel on the bottom portion of the freezer rear wall. Placing food in front of the louvers on these components will not affect performance. Although the Air Tower and the Air Tunnel can be removed, doing so will affect temperature performance. (For removal instructions, on-line, contact us at ge.com or call 800.GE.CARES. In Canada, contact us at geappliances.ca or call 1.800.561.3344.)
How it Works
TurboCool rapidly cools the refrigerator compartment in order to more quickly cool foods. Use TurboCool when adding a large amount of food to the refrigerator compartment, putting away foods after they have been sitting out at room temperature or when putting away warm leftovers. It can also be used if the refrigerator has been without power for an extended period.
Once activated, the compressor will turn on immediately and the fans will cycle on and off at high speed as needed for eight hours. The compressor will continue to run until the refrigerator compartment cools to approximately 34°F (1°C), then it will cycle on and off to maintain this setting. After 8 hours, or if TurboCool is pressed again, the refrigerator compartment will return to the original setting.
How to Use LCD Models:
Access By: Home > Options > Refrigerator Options > TurboCool Activate By: Pressing ON.
Deactivate By: Pressing OFF.
Non-LCD Models:
Press SET FEATURES. The refrigerator temperature display will show TurboCool and/or TC. Press ON/OFF.
After TurboCool is complete, the refrigerator compartment will return to the original setting.
NOTES:
The refrigerator temperature cannot be changed during TurboCool.
The freezer temperature is not affected during TurboCool.
When opening the refrigerator door during TurboCool, the fans will continue to run if they have cycled on.
How it Works
The new ClimateKeeper2™ is the industry’s most advanced refrigeration system, delivering optimum temperature and humidity performance to keep food garden fresh longer and reduce freezer burn, while maintaining E star-level efficiency. The new ClimateKeeper2 system features two evaporators—one for the refrigerator and one for the freezer. This provides two separate cooling systems for the entire unit, and separates the airflow between the fresh food and freezer sections during normal cooling operations.*
This ensures that the humidity levels in the fresh food compartment are significantly higher than in a conventional system,** allowing fresh produce and other unsealed foods to retain their moisture content and freshness longer.
Moisture sensitive foods such as fresh fruit, salads, rice, etc., can now be stored on open shelves without excessive moisture loss.
Due to the higher humidity in the refrigerator, you may on occasion experience fog or small amounts of moisture in the refrigerator compartment. This is normal and may come and go as different food loads and environmental conditions change. Wipe dry with a paper towel if desired.
The separate airflow system minimizes the mixing of air between the two compartments, which reduces fresh food odor transfer to improve the taste of ice.
The ClimateKeeper2 TM system also reduces the number of defrosting cycles in the freezer evaporator, thereby reducing freezer burn.
*Freezer air is used in the CustomCoolTM feature.
**Testing shows a higher level of humidity in the Fresh Food section in Climate Keeper2TM refrigerators versus conventional units.
How it Works
The CustomCool™ feature is used to quickly chill items, thaw items or hold the pan at a specific temperature. This feature is a system of dampers, a fan, a temperature thermistor and a heater.
The pan is tightly sealed to prevent temperature fluctuations in the rest of the refrigerator. The controls for this pan are located on the dispenser with the temperature controls.
How to Use
Access by: Home > Options > Refrigerator Options > CustomCool Pan
Non-LCD Models: Select the ExpressThaw™, ExpressChill™ or SelectTemp™ pad. The display and SET light will come on. Tap the pad until the light appears next to the desired setting. Use the following chart to determine the best setting to use.
For LCD Models:
Go into that feature’s menu and press the OFF button.
For Non-LCD Models:
Tap that feature’s pad until no options are selected and the display is off.
NOTE: For food safety reasons, it is recommended that foods be wrapped in plastic wrap when using ExpressThaw. This will help contain meat juices and improve thawing performance.
How to Remove and Replace the Drawer
To remove:
To replace:
How to Use the Beverage Center (LCD models only)
Some CustomCool models feature a beverage center. It is designed to store beverages at colder temperatures. Select this feature if you like to keep extra-chilled refreshments on hand.
Access by: Home > Options > Refrigerator Options > Beverage Center Activate by: Pressing ON.
Deactivate by: Pressing OFF.
How to Remove and Replace the Beverage Center (lcd models only)
To remove:
To replace:
The QuickFreeze plate is only to be used with the QuickFreeze feature.
Use QuickFreeze to freeze items faster to enhance food preservation.
How to Use
Place food (wrapped in plastic wrap) on QuickFreeze plate. Turn the feature on via the LCD controls.
Some LCD Models Only:
Access By: Home > Options > Freezer Options > QuickFreeze
Activate By: Using the arrows to select the time and pressing Enter.
Deactivate By: Pressing OFF.
NOTE: While the QuickFreeze feature is enabled, the actual freezer temperature may drop as low as -3°F (-19°C). This is normal.
Water Filter Cartridge
The water filter cartridge is located in the back upper right corner of the refrigerator compartment.
When to Replace the Filter
LCD Models:
A pop-up screen will appear on the LCD screen to remind you to replace the water filter. You can check the status of the water filter manually. Access By: Home > Options > Dispenser Options > Reset Water Filter
Non-LCD Models:
There is a replacement indicator light for the water filter cartridge on the dispenser. This light will turn orange to tell you that you need to replace the filter soon.
The filter cartridge should be replaced when the replacement indicator light turns red or if the flow of water to the dispenser or icemaker decreases.
Removing the Filter Cartridge
If you are replacing the cartridge, first remove the old one by slowly turning it to the left. Do not pull down on the cartridge. A small amount of water may drip down.
Installing the filter cartridge
Press FILTER REPLACED button to confirm replacement.
Non-LCD Models:
Press the SET FEATURES pad until REPLACE WATER FILTER is lit. Press and hold the ON/OFF pad for 3 seconds. WATER FILTER IS RESET will show in the window.
NOTE: A newly installed water filter cartridge may cause water to spurt from the dispenser.
Filter Bypass Plug
You must use the filter bypass plug when a replacement filter cartridge is not available.
The dispenser and the icemaker will not operate without the filter or filter bypass plug.
Replacement Filters: To order additional filter cartridges in the United States, visit our Website, ge.com, or call GE Parts and Accessories, 800.626.2002.
Not all features are on all models.
Refrigerator Door Bins and Freezer Door Tilt-Out Bins
Bins
The larger refrigerator door bins and freezer tilt-out door bins are adjustable.
To remove: Lift the front of the bin straight up, then lift up and out.
To replace or relocate: Engage the back side of the bin in the molded supports of the door. Then push down on the front of the bin. Bin will lock in place.
The snugger helps prevent tipping, spilling or sliding of small items stored on the door shelf. Place a finger on either side of the snugger near the rear and move it back and forth to fit your needs
Top Freezer Bins
CAUTION: Be careful when placing items in the top bin. Make sure that items do not block or fall into the ice chute
CAUTION: Part must be in place as shown for proper ice dispensing. Food cannot be stored in this location
Slide-Out Shelf (on some models)
The slide-out shelf allows you to reach items stored behind others. The special edges of the spillproof shelf are designed to help prevent spills from dripping to lower shelves.
Spillproof Shelf
To remove: Slide the shelf out until it reaches the stop, then press down on the tab and slide the shelf straight out.
To replace or relocate: Line the shelf up with the supports and slide it into place. The shelf can be repositioned when the door is at 90° or more. To reposition the shelf, slide the shelf past the stops and angle downward. Slide shelf down to the desired position, line up with the supports and slide into place. Make sure you push the shelves all the way back in before you close the door.
QuickSpace™ Shelf
This shelf splits in half and slides under itself for storage of tall items on the shelf below. This shelf can be removed and replaced or relocated just like the Slide-Out Spillproof Shelves.
On some models, this shelf cannot be used in the lowest position.
Freezer Baskets
To remove, push the basket all the way to the back of the freezer. Lift up until the back pins are disengaged. Lift the entire basket up and pull out.
Make sure you push the baskets all the way back in before you close the door.
Slide-Out Freezer Shelves
To remove, slide out to the stop position, lift the front past the stop position, and slide out from rib.
Make sure you push the shelves all the way back in before you close the door.
Fixed Freezer Shelves
There are two types of fixed freezer shelves.
To remove this type of shelf:
To remove this type of shelf:
NOTE FOR DISPENSER MODELS: In order to take full advantage of the tilt-out ice bin, only store items on the shelf below the ice bin that are no taller than the lowest point on the bin.
Door Wine/Beverage Rack (on some models)
This rack holds up to 5 cans, one bottle of wine or one 2-liter bottle of soda.
The rack hangs from the sides of the dairy bin.
To remove:
To replace:
Refrigerator Doors
The refrigerator doors may feel different than the ones you are used to. The special door opening/closing feature makes sure the doors close all the way and are securely sealed.
When opening and closing the door you will notice a stop position. If the door is opened past this stop point, the door will remain open to allow you to load and unload food more easily. When the door is only partially open, it will automatically close.
The resistance you feel at the stop position will be reduced as the door is loaded with food.
Door Alignment
If doors are uneven, adjust the refrigerator door.
To remove the base grille, open the doors, remove the screw at each end of the base grille and then pull the grille straight out.
Not all features are on all models.
Fruit and Vegetable Crispers
Excess water that may accumulate in the bottom of the drawers should be wiped dry.
On some models, the bottom drawer has full extension slides that allow full access to the drawer.
Adjustable Humidity Crispers
Slide the control all the way to the HI setting to provide high humidity recommended for most vegetables.
Slide the control all the way to the LO setting to provide lower humidity levels recommended for most fruits.
Convertible Deli Pan
The convertible deli pan has its own cold air duct to allow a stream of cold air from the freezer compartment or refrigerator compartment to flow to the pan.
The variable temperature control regulates the air flow from the Climate Keeper.
Set the control to the coldest setting to store fresh meats.
Set the control to cold to convert the panto normal refrigerator temperature and provide extra vegetable storage space. The cold air duct is turned off. Variable settings between these extremes can be selected.
Crisper Removal
Crispers can easily be removed by pulling the drawer straight out and lifting the drawer up and over the stop location.
If the door prevents you from taking out the drawers, first try to remove the door bins. If this does not offer enough clearance, the refrigerator will need to be rolled forward until the door opens enough to slide the drawers out. In some cases, when you roll the refrigerator out, you will need to move the refrigerator to the left or right as you roll it out.
Not all features are on all models.
Automatic Icemaker
The icemaker will produce seven cubes per cycle- approximately 100-130 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other use conditions.
If the refrigerator is operated before the water connection is made to the icemaker, set the power switch in the OFF position.
When the refrigerator has been connected to the water supply, set the power switch to the ON position.
The icemaker will fill with water when it cools to 15°F (-10°C). A newly installed refrigerator may take 12 to 24 hours to begin making ice cubes.
You will hear a buzzing sound each time the icemaker fills with water.
Throw away the first few batches of ice to allow the water line to clear.
Be sure nothing interferes with the sweep of the feeler arm.
When the bin fills to the level of the feeler arm, the icemaker will stop producing ice. It is normal for several cubes to be joined together.
If ice is not used frequently, old ice cubes will become cloudy, taste stale and shrink.
Special note about dispenser models:
These steps will restore your ice level in the shortest amount of time.
Removing Ice Bin (dispenser models)
CAUTION: The ice bin is heavy when full. Set the power switch to the OFF position before removing the bin.
When replacing the bin, be sure to press it firmly into place. If it does not go all the way back, remove it and rotate the drive mechanism 1/4 turn. Then push the bin back again.
1. Lift the bin, then pull it forward until the bin stops.
2. Lift and pull forward again to remove the bin.
To Use the Dispenser
Select CUBED ICE, CRUSHED ICE or WATER.
Press the glass gently against the top of the dispenser cradle.
The spill shelf is not self-draining. To reduce water spotting, the shelf and its grille should be cleaned regularly.
If no water is dispensed when the refrigerator is first installed, there may be air in the water line system. Press the dispenser arm for at least two minutes to remove trapped air from the water line and to fill the water system. To flush out impurities in the water line, throw away the first six glassfuls of water.
CAUTION: Never put fingers or any other objects into the ice crusher discharge opening.
Locking the Dispenser
Press the LOCK pad for 3 seconds to lock the dispenser and control panel. To unlock, press and hold the pad again for 3 seconds.
Dispenser Light
The LIGHT pad turns the night light in the dispenser on and off. The light also comes on when the dispenser cradle is pressed. On some models, if this light burns out, it should be replaced with a 6 watt 12V maximum bulb.
Door Alarm Use
Door Alarm to sound if either door is open for more than 3 minutes. The alarm will stop once the door is closed. For LCD models, a popup screen will appear. The alarm can be silenced by touching the LCD screen.
Quick Ice
When you need to speed up ice production, use the Quick Ice feature. While this feature is turned on, the freezer fan runs continuously for 48 hours, or until the feature is turned OFF. During this period, ice production will increase up to 40%. Models with the integrated ice feature system require at FIRST USE at least half an 8 oz. glass of ice to be dispensed every 6 to 12 hours. This will help the icemaker fill the bucket properly so that dispensing is better.
How to Use
LCD Models: Access by: Home > Options > Freezer Options > Quick Ice
Activate by: Pressing ON.
Deactivate by: Pressing OFF.
Non-LCD Models: Press the SET FEATURES pad twice and QUICK ICE will blink. Press ON/OFF to turn the feature on, then again to turn it off.
Precise Fill
This water dispenser is equipped with a feature called “precise fill.” This feature allows you to choose a precise amount of water (cups or ounces) that you would like dispensed. Pints and Liters are also available for LCD models.
LCD Models
Access By: Home > Options > Dispenser Options >Precise Fill > Set Amount
Activate By: Using the arrow buttons to select the desired amount. Press MORE UNITS to select between CUPS, OUNCES, PINTS or LITERS.
Non-LCD Models
1. Press the PRECISE FILL CUPS/OZ pad. The WATER pad will light and the CRUSHED and CUBED ice pads will turn off. The last unit used will be displayed.
2. Press the PRECISE FILL pad again to toggle between cups and ounces.
If you selected OUNCES, press the ∨ or ∧ pad to select the number of ounces you would like to have dispensed between 2–99 ounces. The default is 8 ounces.
If you selected CUPS, press the ∨ or ∧ pad to select the amount you would like to have dispensed. They are displayed as 1/4, 1/3, 1/2, 2/3 and 3/4, with the highest amount being 16 3/4 cups. The default is 1 cup.
3. Press the cup against the cradle and water will begin dispensing. It will automatically stop when the amount set has been dispensed. The display will show the amount of water dispensed, beep, then reset after 5 seconds.
NOTE: Do not leave the dispenser unattended when water is being dispensed.
4. If you would like to stop dispensing water before the specified amount has been dispensed, just remove the cup from the cradle. The display will show the amount that has been dispensed for 5 seconds. If the cup switch is pressed again within that time, the dispenser will continue up to the set amount. If not, the display will return to the set amount.
Important Facts About Your Dispenser
The dispenser drip area, beneath the grille, should be wiped dry. Water left in this area may leave deposits. Remove the deposits by adding undiluted vinegar to the well. Soak until the deposits disappear or become loose enough to rinse away.
The dispenser cradle. Before cleaning, lock the dispenser by pressing and holding the LOCK pad for 3 seconds. Clean with warm water and baking soda solution— about a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. Rinse thoroughly and wipe dry.
The door handles and trim. Clean with a cloth dampened with soapy water. Dry with a soft cloth.
The stainless steel panels and door handles (on some models) can be cleaned with a commercially available stainless steel cleaner. A spray-on stainless steel cleaner works best.
Do not use appliance wax or polish on the stainless steel.
Keep the outside clean. Wipe with a clean cloth lightly dampened with kitchen appliance wax or mild liquid dish detergent.Dry and polish with a clean, soft cloth.
Do not wipe the refrigerator with a soiled dish cloth or wet towel. These may leave a residue that can erode the paint. Do not use scouring pads, powdered cleaners, bleach or cleaners containing bleach because these products can scratch and weaken the paint finish.
To help prevent odors, leave an open box of baking soda in the fresh food and freezer compartments.
Unplug the refrigerator before cleaning. If this is not practical, wring excess moisture out of sponge or cloth when cleaning around switches, lights or controls.
Use warm water and baking soda solution— about a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. This both cleans and neutralizes odors. Rinse and wipe dry.
Use of any cleaning solution other than that which is recommended, especially those that contain petroleum distillates, can crack or damage the interior of the refrigerator.
Avoid cleaning cold glass shelves with hot water because the extreme temperature difference may cause them to break.Handle glass shelves carefully. Bumping tempered glass can cause it to shatter.
Do not wash any plastic refrigerator parts in the dishwasher.
The chill/thaw tray is dishwasher safe
Behind the Refrigerator
Be careful when moving the refrigerator away from the wall. All types of floor coverings can be damaged, particularly cushioned coverings and those with embossed surfaces.
Pull the refrigerator straight out and return it to position by pushing it straight in. Moving the refrigerator in a side direction may result in damage to the floor covering or refrigerator.
When pushing the refrigerator back, make sure you don't roll over the power cord or water supply line.
Preparing for Vacation
For long vacations or absences, remove food and unplug the refrigerator. Clean the interior with a baking soda solution of one tablespoon (15 ml) of baking soda to one quart (1 liter) of water. Leave the doors open.
If the temperature can drop below freezing, have a qualified service technician drain the water supply system to prevent serious property damage due to flooding.
Preparing to Move
Secure all loose items such as shelves and drawers by taping them securely in place to prevent damage.
When using a hand truck to move the refrigerator, do not rest the front or back of the refrigerator against the hand truck. This could damage the refrigerator. Handle only from the sides of the refrigerator.
Be sure the refrigerator stays in an upright position during moving.
WARNING Before replacing a burned-out light bulb, the refrigerator should be unplugged in order to avoid contact with a live wire filament. (A burned-out light bulb may break when being replaced.) Turning the control to the OFF position does not remove power to the light circuit.
Refrigerator Compartment-Upper Light
Refrigerator Compartment-Lower Light
This light is located above the top drawer.
Freezer Compartment
Dispenser (on some models)
Refrigerator Compartment (LCD models only)
There is an LED lighting display in the top of the refrigerator compartment in LCD models. If this assembly needs to be replaced, call GE Service at 1.800.432.2737 in the United States or 1.800.561.3344 in Canada.
Newer refrigerators sound different from older refrigerators
Modern refrigerators have more features and use newer technology
Do you hear what I hear? These conditions are normal.
CLICKS, POPS, CRACKS and SNAPS
WATER SOUNDS
Problem | Possible Causes | What To Do |
Refrigerator does not operate | Refrigerator in defrost cycle. | • Wait about 30 minutes for defrost cycle to end. |
| Either or both controls set to OFF. | • Set the controls to a temperature setting. | |
| Refrigerator is unplugged. | • Push the plug completely into the outlet. | |
| The fuse is blown/circuit breaker is tripped. | • Replace fuse or reset the breaker. | |
| The refrigerator is in showroom mode. | • Unplug the refrigerator and plug it back in. | |
Vibration or rattling (slight vibration is normal) | Rollers need adjusting. | • See Rollers. |
Motor operates for long periods or cycles on and off frequently. (Modern refrigerators with more storage space and a larger freezer require more operating time. They start and stop often to maintain even temperatures.) | Normal when refrigerator is first plugged in. | • Wait 24 hours for the refrigerator to completely cool down. |
| Often occurs when large amounts of food are placed in refrigerator. | • This is normal. | |
| Door left open. | • Check to see if package is holding door open. | |
| Hot weather or frequent door openings. | • This is normal. | |
| Temperature controls set at the coldest setting. | • See About the controls. | |
Refrigerator or freezer compartment too warm | Temperature control not set cold enough. | • See About the controls. |
| Warm weather or frequent door openings. | • Set the temperature control one step colder. See About the controls. | |
| Door left open. | • Check to see if package is holding door open. | |
Frost or ice crystals on frozen food (frost within package is normal) | Door left open. | • Check to see if package is holding door open. |
| Too frequent or too long door openings. | ||
Divider between refrigerator and freezer compartments feels warm | Automatic energy saver system circulates warm liquid around front edge of freezer compartment. | • This helps prevent condensation on the outside. |
Automatic icemaker does not work | Icemaker power switch is in the off position. | • Set the power switch to the on position. |
| Water supply turned off or not connected. | • See Installing the water line. | |
| Freezer compartment too warm. | • Wait 24 hours for the refrigerator to completely cool down. | |
| Piled up cubes in the storage bin cause the icemaker to shut off. | • Level cubes by hand. | |
| Ice cubes stuck in icemaker. (Green power light on icemaker blinking). | • Turn off the icemaker, remove cubes and turn the icemaker back on. |
Frequent “buzzing” sound | Icemaker power switch is in the I (on) position, but the water supply to the refrigerator has not been connected. | • Set the power switch to the O (off) position. Keeping it in the I (on) position will damage the water valve |
Ice cubes have odor/taste | Ice storage bin needs cleaning. | • Empty and wash bin. Discard old cubes. |
Food transmitting odor/taste to ice cubes. | • Wrap foods well. | |
Interior of refrigerator needs cleaning. | • See Care and cleaning. | |
Small or hollow cubes | Water filter clogged. | • Replace filter cartridge with new cartridge or with plug. |
Slow ice cube freezing | Door left open. | • Check to see if package is holding door open. |
Temperature control not set cold enough. | • See About the controls. | |
Cube dispenser does not work | Icemaker turned off or water supply turned off. | • Turn on icemaker or water supply. |
An item is blocking or has fallen into the ice chute inside the top door bin of the freezer. | • Remove any item that might be blocking, or has fallen into the chute. | |
Ice cubes are frozen to icemaker feeler arm. | • Remove cubes. | |
Irregular ice clumps in storage container. | • Break up with fingertip pressure and discard remaining clumps. • Freezer may be too warm. Adjust the freezer control to a colder setting, one position at a time, until clumps do not form. | |
Dispenser is LOCKED. | • Press and hold the LOCK or LOCK CONTROLS pad for 3 seconds. | |
Water has poor taste/odor | Water dispenser has not been used for a long time. | • Dispense water until all water in system is replenished. |
Water in first glass is warm | Normal when refrigerator is first installed. | • Wait 24 hours for the refrigerator to completely cool down. |
Water dispenser has not been used for a long time. | • Dispense water until all water in system is replenished. | |
Water system has been drained. | • Allow several hours for replenished supply to chill. | |
Water dispenser does not work | Water supply line turned off or not connected. | • See Installing the water line. |
Water filter clogged. | • Replace filter cartridge or remove filter and install plug. | |
Air may be trapped in the water system. | • Press the dispenser arm for at least two minutes. | |
Dispenser is LOCKED. | • Press and hold the LOCK or LOCK CONTROLS pad for 3 seconds. | |
Water spurting from dispenser | Newly-installed filter cartridge. | • Run water from the dispenser for 3 minutes (about one and a half gallons). |
Water is not dispensed but icemaker is working | Water in reservoir is frozen. | • Call for service. |
Refrigerator control setting is too cold. | • Set to a warmer setting. | |
No water or ice cube production | Supply line or shutoff valve is clogged. | • Call a plumber. |
Water filter clogged. | • Replace filter cartridge or remove filter and install plug. | |
Dispenser is LOCKED. | • Press and hold the LOCK or LOCK CONTROLS pad for 3 seconds. | |
CUBED ice was selected but CRUSHED ice was dispensed | Last setting was CRUSHED. | • A few cubes were left in the crusher from the previous 37 setting. This is normal. |
Orange glow in the freezer | Defrost heater is on. | • This is normal. |
Refrigerator has odor | Foods transmitting odor to refrigerator. | • Foods with strong odors should be tightly wrapped. • Keep an open box of baking soda in the refrigerator; replace every three months. |
Interior needs cleaning. | • See Care and cleaning. | |
Door not closing properly | Door gasket on hinge side sticking or folding over. | • Apply petroleum jelly to the face of the gasket. |
A door bin is hitting a shelf inside the refrigerator. | • Move the door bin up one position. | |
Moisture forms on | Not unusual during periods of high humidity. | • Wipe surface dry. |
Moisture collects inside (in humid weather, air carries moisture into refrigerator when doors are opened) | Too frequent or too long door openings. | • This is normal for the beverage center. |
Due to the higher humidity in the refrigerator, you may on occasion experience fog or small amounts of moisture in the refrigerator compartment. | • This is normal and may come and go as different food loads and environmental conditions change. Wipe dry with a paper towel if desired. | |
Interior light does not work | No power at outlet. | • Replace fuse or reset the breaker. |
| Light bulb burned out. . | • See Replacing the light bulbs | |
Water on kitchen floor or on bottom of freezer | Cubes jammed in chute. | • Poke ice through with a wooden spoon. |
Hot air from bottom of refrigerator | Normal air flow cooling motor. In the refrigeration process, it is normal that heat be expelled in the area under the refrigerator. Some floor coverings are sensitive and will discolor at these normal and safe temperatures. | |
Refrigerator never shuts off but the temperatures are OK | Adaptive defrost keeps compressor running during door openings. | • This is normal. The refrigerator will cycle off after the door remains closed for 2 hours. |
Refrigerator beeping | Door open. | • Close door. |
Food isn’t thawing/ chilling | Packaging. | • Increase time or re-package in plastic. |
| Wrong weight selected. | • Select a larger weight. | |
| Item with high fat content. | • Select a larger weight. | |
| Not using Chill/Thaw tray. | • Place items on tray and allow space in between items for better airflow. | |
Actual temperature not equal to Set temperature | Unit just plugged in. | • Allow 24 hours for system to stabilize. |
| Door open for too long. | • Allow 24 hours for system to stabilize. | |
Warm food added to refrigerator. | • Allow 24 hours for system to stabilize. | |
| Defrost cycle is in process. | • Allow 24 hours for system to stabilize. | |
SelectTemp or Beverage Center feature is not working | Refrigerator compartment temperature control is set at warmest setting. | • This is normal. In order to minimize energy usage, the SelectTemp and Beverage Center features are disabled when the refrigerator temperature control is set at the warmest setting. |
Beverage Center feature turns off after six months of continuous operation. | • Press Beverage Center pad to restart. | |
While QuickFreeze™ is enabled, the actual freezer temperature may drop as low as –3°F (–19°C) | • This is normal. | |
