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16
Need Help?
WARNING
To reduce the risk of personal injury. Unplug vacuum
before cleaning or servicing.
! !
QUESTIONS OR CONCERNS?
Contact Us: (800)-944-9200
For a Complete Troubleshooting Guide, see: Hooverhelp.com/AirLift
Twitter: @HooverUSA
Facebook: facebook.com/hoover
Do not return to store. See back of product for model number.
My Air Lift
™
won't turn on.
Always be sure to plug it in firmly. A Thermal Protector may
have been activated—unplug and let vacuum cool for 30
min. If this doesn’t work, there may be no voltage in the wall
plug. Check fuse or breaker in home. If there is a blown fuse
or tripped breaker, replace fuse or reset breaker in home.
My Air Lift
™
isn’t picking up well.
Be sure to empty if the dirt cup is full. You may have a
clogged filter. Your filter should be rinsed every 4-6 uses.
First, push the dirt cup release button then push the filter
door release button and remove the filter. Rinse with clear
warm water for two minutes. Let it dry for 24 hours before
reinstalling it.
If your filter was dirty…
You may also have a clog in the system. Remove canister
and check hose for a clog. Lay the upright flat and check
hose for a clog. If found, remove the clog.
My Air Lift
™
picks up well on hard floors, but not on
carpet.
When you’re vacuuming, look to see if the brushroll is
spinning. You should hear it. If you don’t, press the brushroll
on/off button.
If your brushroll is not turning on…
The Motor Protection Sensor may have been activated by an
obstruction. Unplug and remove the obstruction. Wait a few
minutes (usually about 2-5, but can take up to 30) for the unit
to reset itself, plug in and turn on.
Any other servicing should be done by an authorized service
representative.
If appliance is not working as it should, has been dropped,
damaged,
left outdoors, or dropped into water, take it to a service center
prior to continuing use.
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