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Common
Problems
and
Solutions
Common
Issues
Before
calling
for
service,
please
review
the
following
list
of
common
problems
and
solutions.
The
air
conditioner
is
operating
normally
when:
?
You
hear
a
pinging
noise.
This
is
caused
by
water
being
picked
up
by
the
condenser
on
rainy
days
or
in
highly
humid
conditions.
This
feature
is
designed
to
help
remove
moisture
in
the
air
and
improve
cooling
efficiency.
?
You
hear
the
thermostat
click.
This
is
caused
by
the
compressor
cycle
starting
and
stopping.
?
You
see
water
dripping
from
the
rear
of
the
unit.
Water
may
be
collected
in
the
base
pan
in
highly
humid
conditions
or
on
rainy
days.
This
water
overflows
and
drips
from
the
rear
of
the
unit.
?
You
hear
the
fan
running
while
the
compressor
is
silent
or
fan
mode.
This
is
a
normal
operational
feature.
18
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