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Problem Possible cause Remedy
The oven does not heat up. The necessary settings are
not set.
Make sure that the settings
are correct.
The lamp does not operate. The lamp is defective. Replace the lamp.
The display shows "12.00". There was a power cut. Reset the clock.
Steam and condensation
settle on the food and in the
cavity of the oven.
You left the dish in the oven
for too long.
Do not leave the dishes in
the oven for longer than 15 -
20 minutes after the cooking
process ends.
There is no good cooking
performance using the
Steam Bake function.
You did not fill the cavity
embossment with water.
Refer to "Activating the
Steam Bake function".
The water in the cavity em-
bossment does not boil.
The temperature is too low. Set the temperature at least
to 110°C. Refer to "Hints
and Tips" chapter.
The water comes out of the
cavity embossment.
There is to much water in the
cavity embossment.
Deactivate the oven and
make sure that the appliance
is cold. Wipe the water with
a cloth or sponge. Add the
correct amount of water to
the cavity embossment. Re-
fer to "Activating the Steam
Bake function".
13.2 Service data
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre.
The necessary data for the service centre
is on the rating plate. The rating plate is
on the front frame of the oven cavity. Do
not remove the rating plate from the
oven cavity.
We recommend that you write the data here:
Model (MOD.) .........................................
Product number (PNC) .........................................
Serial number (S.N.) .........................................
14. ENERGY EFFICIENCY
14.1 Product information for hob according to EU 66/2014
Model identification CIB6731ACM
www.aeg.com34
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