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21TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES SOLUTION
The
dispenser
will not
dispense ice
• The ice storage container is
empty
• The ice chute is blocked
• Refer ‘the ice maker is not making any ice’ section above.
• The first supply of ice may take up to 4 hours after power up, try
the dispenser after ice is made.
• Remove ice bin to gain access to chute underneath and remove any
ice causing the blockage. Dry the surface of the chute with a paper
towel or similar and replace the ice bin ensuring it is fully seated on
the door.
• Make sure cups are not over filled with ice during use, causing ice to
be trapped in chute.
The ice
dispenser
is jammed
• Ice has melted and
frozen around the stirrer
or in the crusher due to
infrequent use, temperature
fluctuations and/or power
outages.
• Remove the ice bin and empty its contents. Use warm water to
melt any ice in the bin and crusher. Leave to dry completely so
water does not refreeze in the bin causing a further blockage and
refit. Make sure the bin is fully seated on the door. When new ice is
made the dispenser should operate.
• Ice cubes are hollow or
smaller than normal
• The water filter cartridge could be clogged.
• Cartridge may need replacing.
Water
leaking from
ice dispenser
• Ice trapped and melting in
ice chute
• Ice cubes too small and
falling into ice dispenser
• Clear ice chute of ice.
• Check ice cube size (refer to the ‘Adjusting ice cube
size’ section).
The flap
on the ice
dispenser
does not
close
properly
• Ice cubes are preventing the
flap from closing properly
• Remove ice bin to gain access to the ice chute and remove ice
cubes from chute.
ICE DISPENSER
If you still require service
If you have a problem, and the problem persists after you have made the checks mentioned, contact your nearest
Electrolux approved Service Centre or the dealer you bought the refrigerator from. Be ready to quote the model
number, the 9-digit PNC and 8-digit serial number, which is stated on the label inside the refrigerator compartment.
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