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If you're experiencing interrupted or slow charging, check the following:
This document will help you identify problems and get the most out of your experience with our
wireless chargers.
It is important to note that although wireless chargers are a transformatively convenient way to
charge, they are not yet capable of the charging speeds provided by traditional wired chargers.
Attachments (Must-Read!)
Before you start:
Phone cases should be no thicker than 5 mm for
effective charging.
The back of your phone should not have any metal,
pop sockets, or credit cards
.
For Anker 7.5W Wireless Chargers
Put the phone in the center of the charging surface (this
lets the charging coil in your phone line up with the
one inside the wireless charger)
.
The wireless charging coil on Sony phones is located
slightly below center.
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