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19
determined according to AAA rules. In a Large Claim
case, the arbitrator may grant to the prevailing party,
or apportion among the parties, reasonable attorney
fees, expert witness fees and costs. Judgment may
be entered on the arbitrator’s award in any court of
competent jurisdiction.
This arbitration provision also applies to claims
against SAMSUNG’s employees, representatives and
affiliates if any such claim arises from the Product’s
sale, condition or performance.
You may opt out of this dispute resolution procedure by
providing notice to SAMSUNG no later than 30 calendar
days from the date of the first consumer purchaser’s
purchase of the Product. To opt out, you must send
notice by e-mail to [email protected], with the
subject line: “Arbitration Opt Out.” You must include in
the opt out e-mail (a) your name and address; (b) the
date on which the Product was purchased; (c) the
Product model name or model number; and (d) the IMEI
or MEID or Serial Number, as applicable, if you have it
(the IMEI or MEID or Serial Number can be found (i) on
the Product box; (ii) on the Product information screen,
which can be found under “Settings;” (iii) on a label on
the back of the Product beneath the battery, if the
battery is removable; and (iv) on the outside of the
Product if the battery is not removable). Alternatively,
you may opt out by calling 1-800-SAMSUNG (726-7864)
no later than 30 calendar days from the date of the first
consumer purchaser’s purchase of the Product and
providing the same information. These are the only two
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