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18
EN
Troubleshooting
If you have problems with your device, check the following items.
If a solution to your problem cannot be found here, contact your dealer.
Heart rate information is not displayed on the cyclocomputer. /
I cannot pair the sensor with the cyclocomputer.
Cause Solution
The battery is almost empty. Replace the battery with a new one (see page 16).
(+) or (-) side of the battery is
installed in the opposite side.
Install the battery in the proper side (see page 16).
The battery is not installed correctly. Install the battery again (see page 16).
The transmitter is off the strap. Install the transmitter rmly to the strap (see page 14).
Sensitivity of the sensor has become
low due to dirt on the snap fasteners
or electrode pad.
Wipe off dirt from the snap fasteners or electrode pad.
Sensitivity of the sensor has become
low due to rust of the snap fasteners.
Attach and remove the strap to and from the transmitter
several times. If the problem continues, replace the
strap with a new one.
The electrode pad of the strap is
damaged.
Replace the strap with a new one.
The heart rate signal is not detected
because the electrode pad is not
wet.
Wet the electrode pad with water (see page 14).
The strap becomes loose. / The hook etc. has broken.
Cause Solution
- Replace the strap with a new one.
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