January 2019
Second Printing
Litho in U.S.A.
2019 TRANSIT Owner’s Manual
2019 TRANSIT Owner’s Manual
KK3J 19A321 AB
owner.ford.com ford.ca
The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2018
All rights reserved.
Part Number: KK3J 19A321 AB 201812 20181207104022
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling.
Introduction
About This Manual ..........................................7
Symbols Glossary ............................................7
Data Recording .................................................9
Perchlorate .......................................................13
Ford Credit ........................................................13
Replacement Parts Recommendation
............................................................................13
Special Notices ...............................................14
Mobile Communications Equipment
............................................................................15
Export Unique Options ................................16
Environment
Protecting the Environment .......................17
Child Safety
General Information ......................................18
Installing Child Restraints ...........................19
Booster Seats .................................................35
Child Restraint Positioning .........................37
Child Safety Locks ........................................39
Seatbelts
Principle of Operation ..................................41
Fastening the Seatbelts ..............................42
Seatbelt Height Adjustment ....................44
Seatbelt Warning Lamp and Indicator
Chime ............................................................44
Seatbelt Reminder .......................................45
Child Restraint and Seatbelt
Maintenance ...............................................46
Seatbelt Extension ........................................47
Supplementary Restraints
System
Principle of Operation .................................48
Driver and Passenger Airbags ..................49
Side Airbags ....................................................55
Safety Canopy™ ...........................................56
Crash Sensors and Airbag Indicator .......57
Airbag Disposal ..............................................58
911 Assist
About 911 Assist .............................................59
Emergency Call Requirements ................59
Emergency Call Limitations .....................60
MyKey™
Principle of Operation ..................................61
Creating a MyKey ...........................................62
Clearing All MyKeys ......................................63
Checking MyKey System Status ..............63
Using MyKey With Remote Start
Systems ........................................................65
MyKey – Troubleshooting ..........................65
Keys and Remote Controls
Principle of Operation ..................................67
General Information on Radio
Frequencies .................................................67
Remote Control - Vehicles Without:
Passive Anti-Theft System (PATS)
..........................................................................68
Remote Control - Vehicles With: Passive
Anti-Theft System (PATS) ....................69
Replacing a Lost Key or Remote Control
............................................................................71
Doors and Locks
Locking and Unlocking ................................72
Security
Passive Anti-Theft System .........................77
Anti-Theft Alarm ...........................................78
Steering Wheel
Adjusting the Steering Wheel ...................79
Horn ....................................................................79
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Wipers and Washers
Windshield Wipers .......................................80
Autowipers ......................................................80
Windshield Washers .....................................81
Lighting
General Information .....................................82
Lighting Control .............................................82
Autolamps .......................................................83
Instrument Lighting Dimmer ....................84
Daytime Running Lamps ...........................84
Direction Indicators ......................................84
Interior Lamps ................................................85
Cargo Lamps ..................................................86
Windows and Mirrors
Power Windows .............................................87
Exterior Mirrors ...............................................88
Interior Mirror ..................................................89
Rear Quarter Windows ...............................89
Instrument Cluster
Gauges ...............................................................91
Warning Lamps and Indicators ................93
Audible Warnings and Indicators ............96
Information Displays
General Information .....................................97
Trip Computer ..............................................100
Personalized Settings ...............................100
Information Messages ................................101
Climate Control
Manual Climate Control ............................107
Hints on Controlling the Interior Climate
........................................................................108
Rear Passenger Climate Controls .........109
Heated Windows and Mirrors .................109
Remote Start .................................................110
Seats
Sitting in the Correct Position ...................111
Head Restraints ..............................................111
Manual Seats .................................................112
Power Seats ....................................................114
Rear Seats .......................................................116
Heated Seats .................................................119
Auxiliary Power Points
Auxiliary Power Points ...............................120
Cigar Lighter ....................................................121
Storage Compartments
Cup Holders ...................................................123
Overhead Console .......................................123
Bottle Holder .................................................123
Front Door Storage Compartment ........123
Starting and Stopping the
Engine
General Information ...................................124
Ignition Switch ..............................................124
Starting a Gasoline Engine .......................125
Starting a Diesel Engine ............................126
Switching Off the Engine ..........................128
Engine Block Heater ...................................128
Fuel and Refueling
Safety Precautions .....................................130
Fuel Quality - Diesel .....................................131
Fuel Quality - Gasoline ..............................133
Fuel Quality - E85 ........................................134
Fuel Filler Funnel Location .......................135
Running Out of Fuel ....................................135
Refueling .........................................................136
Fuel Consumption .......................................138
Engine Emission Control
Emission Law ................................................140
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Catalytic Converter - 3.5L/3.7L ...............141
Selective Catalytic Reductant System
.........................................................................142
Diesel Particulate Filter - 3.2L Diesel
.........................................................................145
Transmission
Automatic Transmission ............................151
Tow/Haul ........................................................154
Brakes
General Information ...................................155
Hints on Driving With Anti-Lock Brakes
.........................................................................155
Parking Brake - Vehicles With:
Mechanical Parking Brake ...................156
Parking Brake - Vehicles With: Push
Down Parking Brake ...............................156
Hill Start Assist .............................................157
Traction Control
Principle of Operation ................................159
Using Traction Control ...............................159
Stability Control
Principle of Operation ...............................160
Using Stability Control ...............................161
Parking Aids
Principle of Operation ................................162
Parking Aid .....................................................162
Rear View Camera ......................................164
Cruise Control
Principle of Operation ...............................168
Using Cruise Control ..................................168
Driving Aids
Speed Limiter ...............................................169
Driver Alert .....................................................169
Lane Keeping System ................................170
Steering ............................................................172
Load Carrying
Load Retaining Fixtures .............................174
Load Limit .......................................................174
Towing
Towing a Trailer .............................................179
Trailer Sway Control ...................................180
Recommended Towing Weights ...........180
Essential Towing Checks ..........................183
Towing the Vehicle on Four Wheels ......189
Driving Hints
Breaking-In ......................................................191
Reduced Engine Performance .................191
Economical Driving ......................................191
Cold Weather Precautions .......................192
Driving Through Water ...............................192
Floor Mats .......................................................192
Roadside Emergencies
Roadside Assistance ..................................194
Hazard Flashers ...........................................195
Emergency Exit .............................................195
Fuel Shutoff ...................................................195
Jump Starting the Vehicle ........................196
Post-Crash Alert System ..........................198
Transporting the Vehicle ..........................198
Towing Points ...............................................199
Customer Assistance
Getting the Services You Need ...............201
In California (U.S. Only) ...........................202
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ....................203
Utilizing the Mediation/Arbitration
Program (Canada Only) ......................204
Getting Assistance Outside the U.S. and
Canada .......................................................204
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Ordering Additional Owner's Literature
.......................................................................206
Reporting Safety Defects (U.S. Only)
.......................................................................206
Reporting Safety Defects (Canada Only)
.......................................................................206
Fuses
Fuse Box Locations ...................................208
Fuse Specification Chart - 3.2L Power
Stroke Diesel ............................................209
Fuse Specification Chart - 3.5L
Ecoboost™/3.7L ......................................218
Changing a Fuse ..........................................227
Maintenance
General Information ..................................229
Opening and Closing the Hood .............229
Under Hood Overview - 3.2L Power
Stroke Diesel ..............................................231
Under Hood Overview - 3.5L Ecoboost™
........................................................................232
Under Hood Overview - 3.7L ...................233
Engine Oil Dipstick - 3.2L Power Stroke
Diesel ...........................................................234
Engine Oil Dipstick - 3.5L Ecoboost™
........................................................................234
Engine Oil Dipstick - 3.7L .........................234
Engine Oil Check .........................................234
Changing the Engine Oil and Oil Filter
........................................................................235
Oil Change Indicator Reset .....................236
Engine Cooling Fan - Diesel ....................236
Engine Cooling Fan - E85/Gasoline .....236
Engine Coolant Check ..............................236
Automatic Transmission Fluid Check
.........................................................................241
Brake Fluid Check ........................................241
Power Steering Fluid Check .....................241
Washer Fluid Check ...................................242
Draining the Fuel Filter Water Trap - 3.2L
Power Stroke Diesel ..............................242
Fuel Filter - Gasoline .................................244
Changing the 12V Battery ........................244
Checking the Wiper Blades ....................246
Changing the Front Wiper Blades ........246
Adjusting the Headlamps ........................247
Removing a Headlamp ............................248
Changing a Bulb .........................................249
Bulb Specification Chart ..........................254
Changing the Engine Air Filter - 3.2L
Power Stroke Diesel ..............................255
Changing the Engine Air Filter - 3.5L
Ecoboost™ ...............................................256
Changing the Engine Air Filter - 3.7L .....257
Drive Belt Routing - 3.2L Power Stroke
Diesel ..........................................................258
Drive Belt Routing - 3.5L Ecoboost™/
3.7L ...............................................................259
Vehicle Care
Cleaning Products .....................................260
Cleaning the Exterior ..................................261
Waxing ............................................................262
Cleaning the Engine ...................................262
Cleaning the Windows and Wiper Blades
........................................................................263
Cleaning the Interior ..................................263
Cleaning the Instrument Panel and
Instrument Cluster Lens ......................265
Repairing Minor Paint Damage .............266
Cleaning the Wheels .................................266
Vehicle Storage ...........................................266
Wheels and Tires
General Information ..................................269
Tire Care .........................................................270
Using Winter Tires ......................................287
Using Snow Chains ....................................287
Tire Pressure Monitoring System .........288
Changing a Road Wheel ..........................293
Technical Specifications .........................305
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Capacities and Specifications
Engine Specifications - 3.2L Power
Stroke Diesel ............................................307
Engine Specifications - 3.5L Ecoboost™
.......................................................................308
Engine Specifications - 3.7L ...................309
Motorcraft Parts - 3.2L Power Stroke
Diesel ...........................................................310
Motorcraft Parts - 3.5L Ecoboost™ ......310
Motorcraft Parts - 3.7L ...............................312
Vehicle Identification Number ................313
Vehicle Certification Label .......................314
Transmission Code Designation ............314
Capacities and Specifications - 3.2L
Power Stroke Diesel ...............................315
Capacities and Specifications - 3.5L
Ecoboost™ ................................................321
Capacities and Specifications - 3.7L
.........................................................................327
Audio System
General Information ..................................333
Audio Unit - Vehicles With: AM/FM/CD/
SYNC/Satellite Radio ...........................334
Audio Unit - Vehicles With: Premium AM/
FM/CD ........................................................336
Audio Unit - Vehicles With: AM/FM/CD/
SYNC ...........................................................338
Audio Unit - Vehicles With: AM/FM/USB
Port/Bluetooth .......................................340
Audio Unit - Vehicles With: AM/FM ......346
Digital Radio .................................................349
Satellite Radio ..............................................351
Audio Input Jack ..........................................354
USB Port ........................................................355
Media Hub .....................................................355
SYNC™
General Information ..................................356
Using Voice Recognition ..........................358
Using SYNC™ With Your Phone ..........360
SYNC™ Applications and Services ......372
Using SYNC™ With Your Media Player
.........................................................................377
SYNC™ Troubleshooting ........................386
SYNC™ 3
General Information ..................................394
Home Screen ................................................401
Using Voice Recognition ...........................401
Entertainment .............................................406
Phone ...............................................................416
Navigation ......................................................421
Apps ................................................................429
Settings ..........................................................432
SYNC™ 3 Troubleshooting ....................446
Accessories
Accessories ...................................................459
Auxiliary Switches .....................................460
Ford Protect
Ford Protect ..................................................462
Scheduled Maintenance
Scheduled Maintenance .........................464
General Maintenance Information ......466
Normal Scheduled Maintenance .........469
Special Operating Conditions Scheduled
Maintenance .............................................472
Scheduled Maintenance Record ..........474
Appendices
Electromagnetic Compatibility .............485
End User License Agreement .................487
Declaration of Conformity - Vehicles
With: SYNC 3 .............................................512
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
Note: Either Ford Motor Company or an
authorized Ford dealer may have originally
sold this incomplete vehicle to a vehicle
modifier who upfitted it. As a result, it may
have different options and features than
described in this manual.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.
E154903
Right-hand side.A
Left-hand side.B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle.
E162384
Air conditioning system
E231157
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
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Introduction
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
E270480
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
E71340
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
E71880
Fasten seatbelt
E231160
Flammable
E67017
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
E161353
Keep out of reach of children
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Introduction
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
E270945
Horn control
Panic alarm
E139213
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
E231159
Requires registered technician
Safety alert
See Owner's Manual
E231158
See Service Manual
Service engine soon
E270849
Passenger airbag activated
E270850
Passenger airbag deactivated
Side airbag
E167012
Shield the eyes
E138639
Stability control
E163957
Hill descent control
E272858
Trail control
E270969
Windshield wiping system
Windshield wash and wipe
DATA RECORDING
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
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Introduction
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
information), to offer you products or
services that may interest you. Data may
be provided to our service providers such
as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this
data only as long as necessary to perform
these functions or to comply with law. We
may provide information where required
in response to official requests to law
enforcement or other government
authorities or third parties acting with
lawful authority or court order, and such
information may be used in legal
proceedings. For U.S. only (if equipped), if
you choose to use connected apps and
services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Introduction
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
Event Data
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data will assist in
understanding how a vehicle’s systems
performed. The event data recorder is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger seatbelts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However,
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 432).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
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Introduction
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services to which you
subscribe. We take no responsibility for
services that third parties provide.
Vehicles With a Modem
The modem has a SIM. The modem
periodically sends messages to stay
connected to the cell phone network.
These messages could include information
that identifies your vehicle, the SIM and the
electronic serial number of the modem.
Cell phone network service providers could
have access to additional information, for
example cell phone network tower
identification.
Note: The modem continues to send this
information unless you have all added value
services deactivated. Contact the Ford
Customer Relationship Center. Refer to the
regional Ford website for contact
information.
Note: The service can be unavailable or
interrupted for a number of reasons, for
example environmental or topographical
conditions and data plan coverage.
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See Apps
(page 429).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information. We
retain it only as long as necessary to
provide the service, to troubleshoot, for
continuous improvement and to offer you
products and services that may be of
interest to you according to your
preferences and where allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
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Introduction
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See Settings (page 432).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, see the regional Ford
website.
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to Account Manager, go to
www.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
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Introduction
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
WARNING: You risk death or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. Failure to follow
the specific warnings and instructions
could result in personal injury.
WARNING: Never place front
seat mounted rear-facing child or infant
seats in front of an active passenger
airbag.
On Board Diagnostics Data Link
Connector
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
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Introduction
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
Notice to Owners of Pickup Trucks and
Utility Type Vehicles
WARNING: Utility vehicles have a
significantly higher rollover rate than
other types of vehicles.
Before you drive your vehicle, please read
this Owner’s Manual carefully. Your vehicle
is not a passenger car. As with other
vehicles of this type, failure to operate this
vehicle correctly may result in loss of
vehicle control, vehicle rollover, personal
injury or death.
Using Your Vehicle With a Snowplow
Do not use this vehicle for
snowplowing.
Your vehicle is not equipped with a
snowplowing package.
Using Your Vehicle as an Ambulance
If your light truck is equipped with the Ford
Ambulance Preparation Package, it may
be utilized as an ambulance. Ford urges
ambulance manufacturers to follow the
recommendations of the Ford Incomplete
Vehicle Manual, Ford Truck Body Builder’s
Layout Book and the Qualified Vehicle
Modifiers (QVM) Guidelines as well as
pertinent supplements.
For additional information, please
contact the Truck Body Builders
Advisory Service:
Web Address
www.fleet.ford.com/truckbbas
You can also call us at
1–877–840–4338.
Other Vehicle Modifications
If converting or modifying your vehicle
from production specification, refer to
the Truck Body Builder Advisory
website:
Web Address
www.fleet.ford.com/truckbbas
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
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Introduction
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for export. Refer to this Owner’s
Manual for all other required
information and warnings.
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Introduction
PROTECTING THE
ENVIRONMENT
You should play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.
For details about Ford Motor
Company's sustainability progress and
initiatives visit:
Web Address
www.sustainability.ford.com
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GENERAL INFORMATION
See the following sections for directions
on how to properly use safety restraints
for children.
WARNING: Always make sure your
child is secured properly in a device that
is appropriate for their height, age and
weight. Child safety restraints must be
bought separately from your vehicle.
Failure to follow these instructions and
guidelines may result in an increased risk
of serious injury or death to your child.
WARNING: All children are shaped
differently. The National Highway Traffic
Safety Administration and other safety
organizations, base their
recommendations for child restraints on
probable child height, age and weight
thresholds, or on the minimum
requirements of the law. We recommend
that you check with a NHTSA Certified
Child Passenger Safety Technician
(CPST) to make sure that you properly
install the child restraint in your vehicle
and that you consult your pediatrician to
make sure you have a child restraint
appropriate for your child. To locate a
child restraint fitting station and CPST,
contact NHTSA toll free at
1-888-327-4236 or go to
www.nhtsa.dot.gov. In Canada, contact
Transport Canada toll free at
1-800-333-0371 or go to www.tc.gc.ca
to find a Child Car Seat Clinic in your
area. Failure to properly restrain children
in child restraints made especially for
their height, age and weight, may result
in an increased risk of serious injury or
death to your child.
WARNING: On hot days, the
temperature inside the vehicle can rise
very quickly. Exposure of people or
animals to these high temperatures for
even a short time can cause death or
serious heat related injuries, including
brain damage. Small children are
particularly at risk.
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Child Safety
Recommendations for Safety Restraints for Children
Recommended restraint
type
Child size, height, weight, or ageChild
Use a child safety seat
(sometimes called an
infant carrier, convertible
seat, or toddler seat).
Children weighing 40 lb (18 kg) or less
(generally age four or younger).
Infants or
toddlers
Use a belt-positioning
booster seat.
Children who have outgrown or no longer
properly fit in a child safety seat (gener-
ally children who are less than 4 ft. 9 in.
(1.45 m) tall, are greater than age four
and less than age 12, and between 40 lb
(18 kg) and 80 lb (36 kg) and upward to
100 lb (45 kg) if recommended by your
child restraint manufacturer).
Small children
Use a vehicle seatbelt
having the lap belt snug
and low across the hips,
shoulder belt centered
across the shoulder and
chest, and seatback
upright.
Children who have outgrown or no longer
properly fit in a belt-positioning booster
seat (generally children who are at least
4 ft. 9 in. (1.45 m) tall or greater than
80 lb (36 kg) or 100 lb (45 kg) if recom-
mended by child restraint manufacturer).
Larger children
• You are required by law to properly use
safety seats for infants and toddlers in
the United States and Canada.
• Many states and provinces require that
small children use approved booster
seats until they reach age eight, a
height of 4 feet 9 inches (1.45 meters)
tall, or 80 lb (36 kg). Check your local
and state or provincial laws for specific
requirements about the safety of
children in your vehicle.
• When possible, always properly
restrain children 12 years of age and
under in a rear seating position of your
vehicle. Accident statistics suggest that
children are safer when properly
restrained in the rear seating positions
than in a front seating position.
INSTALLING CHILD
RESTRAINTS
Child Safety Restraint
E142594
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Child Safety
Use a child safety restraint (sometimes
called an infant carrier, convertible seat,
or toddler seat) for infants, toddlers, or
children weighing 40 lb (18 kg) or less
(generally age four or younger).
Using Lap and Shoulder Belts
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death.
WARNING: Depending on where
you secure a child restraint, and
depending on the child restraint design,
you may block access to certain seatbelt
buckle assemblies and LATCH lower
anchors, rendering those features
potentially unusable. To avoid risk of
injury, make sure occupants only use
seating positions where they are able to
be properly restrained.
When installing a child safety restraint with
combination lap and shoulder belts:
• Use the correct seatbelt buckle for that
seating position.
• Insert the belt tongue into the correct
buckle until you hear a distinct click
and feel it latch. Make sure the tongue
is securely fastened in the buckle.
• Keep the buckle release button
pointing up and away from the safety
restraint, with the tongue between the
child restraint and the release button,
to prevent accidental unbuckling.
• Place the vehicle seat upon which the
child restraint will be installed in the
upright position.
• Put the seatbelt in the automatic
locking mode. See Step 5. Your vehicle
does not require the use of a locking
clip.
Perform the following steps when
installing the child restraint with
combination lap and shoulder belts:
Note: Although the child restraint
illustrated is a forward facing child restraint,
the steps are the same for installing a
rearward facing child restraint.
E142528
1. Position the child safety restraint in a
seat with a combination lap and
shoulder belt.
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Child Safety
E142529
2. Pull down on the shoulder belt and
then grasp the shoulder belt and lap
belt together.
E142530
3. While holding the shoulder and lap belt
portions together, route the tongue
through the child restraint according
to the child restraint manufacturer's
instructions. Make sure the belt
webbing is not twisted.
E142531
4. Insert the belt tongue into the correct
buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a distinct click and feel the latch
engage. Make sure the tongue is
latched securely by pulling on it.
E142875
5. To put the retractor in the automatic
locking mode, grasp the shoulder
portion of the belt and pull downward
until all of the belt is pulled out.
Note: The automatic locking mode is
available on the front passenger and rear
seats.
6. Allow the belt to retract to remove
slack. The belt clicks as it retracts to
indicate it is in the automatic locking
mode.
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Child Safety
7. Try to pull the belt out of the retractor
to make sure the retractor is in the
automatic locking mode (you should
not be able to pull more belt out). If the
retractor is not locked, unbuckle the
belt and repeat Steps 5 and 6.
E142533
8. Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling up on the shoulder belt. This is
necessary to remove the remaining
slack that exists once the extra weight
of the child is added to the child
restraint. It also helps to achieve the
correct snugness of the child restraint
to your vehicle. Sometimes, a slight
lean toward the buckle helps to remove
remaining slack from the belt.
9. Attach the tether strap (if the child
restraint is equipped).
E142534
10. Before placing the child in the seat,
forcibly move the seat forward and
back to make sure the seat is securely
held in place. To check this, grab the
seat at the belt path and attempt to
move it side to side and forward and
back. There should be no more than
1 in (2.5 cm) of movement for correct
installation.
We recommend checking with a NHTSA
Certified Child Passenger Safety
Technician to make certain the child
restraint is correctly installed. In Canada,
check with Transport Canada for referral
to a Child Car Seat Clinic.
Using Lower Anchors and Tethers
for Children (LATCH)
WARNING: Do not attach two
child safety restraints to the same
anchor. In a crash, one anchor may not
be strong enough to hold two child
safety restraint attachments and may
break, causing serious injury or death.
WARNING: Depending on where
you secure a child restraint, and
depending on the child restraint design,
you may block access to certain seatbelt
buckle assemblies and LATCH lower
anchors, rendering those features
potentially unusable. To avoid risk of
injury, make sure occupants only use
seating positions where they are able to
be properly restrained.
The LATCH system is composed of three
vehicle anchor points: two lower anchors
where the seat backrest and seat cushion
meet (called the seat bight) and one top
tether anchor behind that seating position.
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Child Safety
LATCH compatible child safety restraints
have two rigid or webbing mounted
attachments that connect to the two lower
anchors at the LATCH equipped seating
positions in your vehicle. This type of
attachment method eliminates the need
to use seatbelts to attach the child
restraint, however the seatbelt can still be
used to attach the child restraint. For
forward-facing child restraints, the top
tether strap must also be attached to the
correct top tether anchor, if a top tether
strap has been provided with your child
restraint.
E258858
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Child Safety
E254574
E258864
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Child Safety
E282290
E254575
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E266915
E254576
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Child Safety
E258867
Your vehicle has LATCH lower anchors for
child restraint installation at the seating
positions marked with the child restraint
symbol.
Note: In addition to those shown, other
seating positions may also have LATCH
lower anchor points. You can identify these
with the child restraint symbol shown on
those seating positions.
E177639
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Child Safety
The LATCH anchors are at the rear section
of the rear seat between the cushion and
seat backrest above the symbols as
shown. Follow the child restraint
manufacturer's instructions to correctly
install a child restraint with LATCH
attachments. Follow the instructions on
attaching child safety restraints with tether
straps.
Attach LATCH lower attachments of the
child restraint only to the anchors shown.
Use of Inboard Lower Anchors from the
Outermost Seating Positions (Center
Seating Use)
WARNING: The standardized
spacing for LATCH lower anchors is 11 in
(280 mm) center to center. Do not use
LATCH lower anchors for the center
seating position unless the child restraint
manufacturer's instructions permit and
specify using anchors spaced at least as
far apart as those in this vehicle.
Do not attach a child restraint to any lower
anchor if an adjacent child restraint is
attached to that anchor.
Each time you use the safety restraint,
check that the seat is correctly attached
to the lower anchors and tether anchor, if
applicable. Tug the child restraint from side
to side and forward and back where it is
secured to your vehicle. The seat should
move less than 1 in (2.5 cm) when you do
this for a correct installation.
If the safety restraint is not anchored
correctly, the risk of a child being injured in
a crash greatly increases.
Combining Seatbelt and LATCH Lower
Anchors for Attaching Child Safety
Restraints
When used in combination, either the
seatbelt or the LATCH lower anchors may
be attached first, provided a correct
installation is achieved. Attach the tether
strap afterward, if included with the child
restraint.
Using Tether Straps
Many forward-facing child safety
restraints include a tether strap
which extends from the back of
the child safety restraint and hooks to an
anchoring point called the top tether
anchor. Tether straps are available as an
accessory for many older safety restraints.
Contact the manufacturer of your child
restraint for information about ordering a
tether strap, or to obtain a longer tether
strap if the tether strap on the safety
restraint does not reach the appropriate
top tether anchor in your vehicle.
Once the child safety restraint has been
installed using either the seatbelt, the
lower anchors of the LATCH system, or
both, you can attach the top tether strap.
The tether strap anchors in your vehicle
are in the following positions (shown from
top view):
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Child Safety
E254595
E258857
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Child Safety
E258859
E258865
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Child Safety
E282292
E258863
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Child Safety
E267027
E258866
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Child Safety
E258868
Perform the following steps to install a
child safety restraint with tether anchors:
Note: If you install a child restraint with rigid
LATCH attachments, do not tighten the
tether strap enough to lift the child restraint
off your vehicle seat cushion when the child
is seated in it. Keep the tether strap just snug
without lifting the front of the child restraint.
Keeping the child restraint just touching your
vehicle seat gives the best protection in a
severe crash.
Front Passenger Seating Position
1. Adjust the front passenger seat fully
forward.
2. Route the child safety restraint tether
strap over the back of the seat, under
the head restraint and between the
head restraint posts.
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Child Safety
E178096
3. Locate the correct anchor on the back
panel of the rear seat for the selected
seating position. The anchors are
labeled with the tether strap symbol
and are partially covered by the gap
panel. Pull the panel back to fully
expose the anchors.
4. Clip the tether strap to the anchor as
shown.
5. Adjust the front passenger seat fully
rearward.
6. Tighten the child safety restraint tether
strap according to the manufacturer's
instructions. If your child restraint
system is equipped with a tether strap,
and the child restraint manufacturer
recommends its use, we also
recommend its use.
Rear Seats
1. Route the child safety restraint tether
strap over the back of the seat, under
the head restraint and between the
head restraint posts.
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Child Safety
E177640
2. Locate the correct anchor on the back
panel of the rear seat for the selected
seating position. The anchors are
labeled with the tether strap symbol
and are partially covered by the gap
panel. Pull the panel back to fully
expose the anchors.
3. Clip the tether strap to the anchor as
shown.
4. Tighten the child safety restraint tether
strap according to the manufacturer's
instructions. If your child restraint
system has a tether strap, and the child
restraint manufacturer recommends
its use, we also recommend its use.
BOOSTER SEATS
WARNING: Do not put the
shoulder section of the seatbelt or allow
the child to put the shoulder section of
the seatbelt under their arm or behind
their back. Failure to follow this
instruction could reduce the
effectiveness of the seatbelt and
increase the risk of injury or death in a
crash.
Use a belt-positioning booster seat for
children who have outgrown or no longer
properly fit in a child safety restraint
(generally children who are less than 57 in
(1.45 m) tall, are greater than age 4 and
less than age 12, and between 40 lb (18 kg)
and 80 lb (36 kg) and upward to 100 lb
(45 kg) if recommended by your child
restraint manufacturer). Many state and
provincial laws require that children use
approved booster seats until they reach
age eight, a height of 57 in (1.45 m) tall, or
80 lb (36 kg).
Booster seats should be used until you can
answer YES to ALL of these questions
when seated without a booster seat:
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Child Safety
• Can the child sit all the way back
against their vehicle seat backrest with
knees bent comfortably at the edge of
the seat cushion?
• Can the child sit without slouching?
• Does the lap belt rest low across the
hips?
• Is the shoulder belt centered on the
shoulder and chest?
• Can the child stay seated like this for
the whole trip?
Always use booster seats in conjunction
with your vehicle lap and shoulder belt.
Types of Booster Seats
E68924
• Backless booster seats
If your backless booster seat has a
removable shield, remove the shield. If a
vehicle seating position has a low seat
backrest or no head restraint, a backless
booster seat may place your child's head
(as measured at the tops of the ears)
above the top of the seat. In this case,
move the backless booster to another
seating position with a higher seat backrest
or head restraint and lap and shoulder
belts, or consider using a high back booster
seat.
E70710
• High back booster seats
If, with a backless booster seat, you cannot
find a seating position that adequately
supports your child's head, a high back
booster seat would be a better choice.
Children and booster seats vary in size and
shape. Choose a booster that keeps the
lap belt low and snug across the hips,
never up across the stomach, and lets you
adjust the shoulder belt to cross the chest
and rest snugly near the center of the
shoulder. The following drawings compare
the ideal fit (center) to a shoulder belt
uncomfortably close to the neck and a
shoulder belt that could slip off the
shoulder. The drawings also show how the
lap belt should be low and snug across the
child's hips.
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Child Safety
E142596
E142597
If the booster seat slides on the vehicle
seat upon which it is being used, placing a
rubberized mesh sold as shelf or carpet
liner under the booster seat may improve
this condition. Do not introduce any item
thicker than this under the booster seat.
Check with the booster seat
manufacturer's instructions.
CHILD RESTRAINT
POSITIONING
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death.
WARNING: Always carefully
follow the instructions and warnings
provided by the manufacturer of any
child restraint to determine if the
restraint device is appropriate for your
child's size, height, weight, or age. Follow
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Child Safety
the child restraint manufacturer's
instructions and warnings provided for
installation and use in conjunction with
the instructions and warnings provided
by your vehicle manufacturer. A safety
seat that is improperly installed or
utilized, is inappropriate for your child's
height, age, or weight or does not
properly fit the child may increase the
risk of serious injury or death.
WARNING: Do not allow a
passenger to hold a child on their lap
when your vehicle is moving. Failure to
follow this instruction could result in
personal injury or death in the event of a
sudden stop or crash.
WARNING: Do not use pillows,
books or towels to boost your child's
height. Failure to follow this instruction
could result in personal injury or death.
WARNING: Properly secure child
restraints or booster seats when they are
not in use. They could become projectiles
in a sudden stop or crash. Failure to
follow this instruction could result in
personal injury or death.
WARNING: Do not put the
shoulder section of the seatbelt or allow
the child to put the shoulder section of
the seatbelt under their arm or behind
their back. Failure to follow this
instruction could reduce the
effectiveness of the seatbelt and
increase the risk of injury or death in a
crash.
WARNING: Do not leave children
or pets unattended in your vehicle.
Failure to follow this instruction could
result in personal injury or death.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Child Safety
Recommendations for Attaching Child Safety Restraints for Children
Use Any Attachment Method as Indicated Below by X
Combined
Weight of
Child and
Child
Restraint
Restraint
Type
Seatbelt
Only
Seatbelt
and LATCH
(Lower
Anchors
and Top
Tether
Anchor)
Seatbelt
and Top
Tether
Anchor
LATCH
(Lower
Anchors
Only)
LATCH
(Lower
Anchors
and Top
Tether
Anchor)
XX
Up to 65 lb
(29.5 kg)
Rear facing
child
restraint
X
Over 65 lb
(29.5 kg)
Rear facing
child
restraint
XXX
Up to 65 lb
(29.5 kg)
Forward
facing
child
restraint
XX
Over 65 lb
(29.5 kg)
Forward
facing
child
restraint
Note: The child restraint must rest tightly
against the vehicle seat upon which it is
installed. It may be necessary to lift or
remove the head restraint. See Seats (page
111).
CHILD SAFETY LOCKS (IF
EQUIPPED)
WARNING: You cannot open the
rear doors from inside if you have put the
child safety locks on.
E259284
The child safety lock is on the rear side
door.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Child Safety
Left-Hand Side
Turn the key counterclockwise to lock and
clockwise to unlock.
Right-Hand Side
Turn the key clockwise to lock and
counterclockwise to unlock.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Child Safety
PRINCIPLE OF OPERATION
WARNING: Always drive and ride
with the seatback upright and the lap
belt snug and low across the hips.
WARNING: To reduce the risk of
injury, make sure children sit where they
can be properly restrained.
WARNING: Never let a passenger
hold a child on his or her lap while your
vehicle is moving. The passenger cannot
protect the child from injury in a crash
which may result in serious injury or
death.
WARNING: All occupants of the
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death.
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Be sure everyone in your
vehicle is in a seat and using a seatbelt
properly.
WARNING: In a rollover crash, an
unbelted person is significantly more
likely to die than a person wearing a
seatbelt.
WARNING: Each seating position
in your vehicle has a specific seatbelt
assembly which is made up of one
buckle and one tongue that are designed
to be used as a pair. 1) Use the shoulder
belt on the outside shoulder only. Never
wear the shoulder belt under the arm. 2)
Never swing the seatbelt around your
neck over the inside shoulder. 3) Never
use a single belt for more than one
person.
WARNING: When possible, all
children 12 years old and under should
be properly restrained in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or
death.
WARNING: Seatbelts and seats
can become hot in a vehicle that has
been closed up in sunny weather; they
could burn a small child. Check seat
covers and buckles before you place a
child anywhere near them.
WARNING: Front and rear seat
occupants, including pregnant women,
should wear seatbelts for optimum
protection in an accident.
All seating positions in this vehicle have
lap and shoulder belts. All occupants of
the vehicle should always properly wear
their seatbelts, even when an airbag
supplemental restraint system is provided.
The seatbelt system consists of:
• Lap and shoulder seatbelts.
• Shoulder seatbelt with automatic
locking mode, (except driver seatbelt).
• Height adjuster at the front outboard
seating positions.
• Seatbelt pretensioner at the front
outboard seating positions.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Seatbelts
E71880
• Seatbelt warning light and chime.
E67017
• Crash sensors and monitoring system
with readiness indicator.
The seatbelt pretensioners at the front
seating positions are designed to tighten
the seatbelts when activated. In frontal
and near-frontal crashes, the seatbelt
pretensioners may be activated alone or,
if the crash is of sufficient severity, together
with the front airbags. In side crashes and
rollovers, the seatbelt pretensioners
activate when the Safety Canopy is
activated.
FASTENING THE SEATBELTS
The front outermost and rear safety
restraints in your vehicle are combination
lap and shoulder belts.
E142587
1. Insert the seatbelt tongue into the
proper buckle (the buckle closest to
the direction the tongue is coming
from) until you hear a snap and feel it
latch.
Note: Make sure that the seatbelt tongue
is properly fastened in the seatbelt buckle.
E142588
2. Press the button to release the seatbelt
tongue.
Using Seatbelts During Pregnancy
WARNING: Always ride and drive
with your seatback upright and properly
fasten your seatbelt. Fit the lap portion
of the seatbelt snugly and low across
the hips. Position the shoulder portion of
the seatbelt across your chest. Pregnant
women must follow this practice. See
the following figure.
E170730
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Seatbelts
Pregnant women should always wear their
seatbelt. The lap belt portion of a
combination lap and shoulder belt should
be positioned low across the hips below
the belly and worn as tight as comfort
allows. The shoulder belt should be
positioned to cross the middle of the
shoulder and the center of the chest.
Seatbelt Locking Modes
WARNING: After a crash, have a
qualified technician check all the
seatbelts to make sure the seatbelts
including the automatic locking retractor
feature for child restraints operate
properly. We recommend replacing any
system that has damage or does not
operate properly. Failure to do so can
result in personal injury or death in the
event of a sudden stop or another crash.
WARNING: You must replace the
seatbelt if the automatic locking
retractor or any other seatbelt function
is not operating correctly. Failure to
replace the seatbelt and retractor
assembly could increase the risk of injury
in a crash.
All seatbelts in your vehicle are
combination lap and shoulder belts. The
driver seatbelt has the first type of locking
mode, and the front outermost passenger
and rear seat seatbelts have both types of
locking modes described as follows:
Vehicle Sensitive Mode
This is the normal retractor mode which
allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle movement.
For example, if you brake suddenly or turn
a corner sharply, or your vehicle receives
an impact of approximately 5 mph
(8 km/h) or more, the combination
seatbelts lock to help reduce forward
movement of the driver and passengers.
In addition, the retractor is designed to lock
if you pull the webbing out too quickly. If
the seatbelt retractor locks, slowly lower
the height adjuster to allow the seatbelt
to retract. If the retractor does not unlock,
pull the seatbelt out slowly then feed a
small length of webbing back toward the
stowed position. For rear seatbelts, recline
the rear seat backrest or push the seat
backrest cushion away from the seatbelt.
Feed a small length of webbing back
toward the stowed position.
Automatic Locking Mode
In this mode, the shoulder belt
automatically pre-locks. The seatbelt still
retracts to remove any slack in the
shoulder belt. The automatic locking mode
is not available on the driver seatbelt.
Using Automatic Locking Mode
You should use automatic locking mode
when a child safety seat, except a booster,
is on the front passenger seat or rear seat.
Children 12 years old and under should be
correctly restrained in a rear seating
position whenever possible. See Child
Safety (page 18).
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Seatbelts
E142591
1. Buckle the combination lap and
shoulder belt.
2. Grasp the shoulder portion and pull
downward until you pull the entire
seatbelt out.
3. Let the seatbelt retract.
Note: As the seatbelt retracts, you will hear
a clicking sound. This indicates the seatbelt
is now in the automatic locking mode.
Disengaging Automatic Locking Mode
Unbuckle the combination lap and
shoulder belt and allow it to retract
completely to disengage the automatic
locking mode and return the seatbelt to
the vehicle sensitive mode.
SEATBELT HEIGHT
ADJUSTMENT
WARNING: Position the seatbelt
height adjuster so that the seatbelt rests
across the middle of your shoulder.
Failure to adjust the seatbelt correctly
could reduce its effectiveness and
increase the risk of injury in a crash.
E165022
1
2
2
3
1. Press the button.
2. Slide the height adjuster up or down.
3. Release the button and pull down on
the height adjuster to make sure it is
locked in place.
SEATBELT WARNING LAMP
AND INDICATOR CHIME
E71880
This lamp illuminates and an
indicator chime will sound if the
driver seatbelt has not been
fastened when the vehicle's ignition is
turned on.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Seatbelts
Conditions of operation
ThenIf
The seatbelt warning lamp illuminates and
the indicator chime sounds for a few
seconds.
The driver seatbelt is not buckled before
the ignition switch is turned to the on posi-
tion...
The seatbelt warning lamp and indicator
chime turn off.
The driver seatbelt is buckled while the
warning lamp is illuminated and the indic-
ator chime is sounding...
The seatbelt warning lamp and indicator
chime remain off.
The driver seatbelt is buckled before the
ignition switch is turned to the on position...
SEATBELT REMINDER
Belt-Minder®
This feature supplements the seatbelt
warning function by providing additional
reminders by intermittently sounding a
chime and illuminating the seatbelt
warning light when the driver seat is
occupied and the seatbelt is unbuckled.
Then...If...
The Belt-Minder feature will not turn on.The driver seatbelt is buckled before the
ignition is switched on or less than two
minutes have elapsed since the ignition was
switched on.
The Belt-Minder feature is turned on - the
seatbelt warning light illuminates and the
warning chime sounds for six seconds every
25 seconds, repeating for about five
minutes or until the driver seatbelt is
buckled.
The driver seatbelt is not buckled when the
vehicle has reached at least 6 mph (9.7 km/
h) and two minutes have elapsed since the
ignition was switched on.
The Belt-Minder feature is turned on - the
seatbelt warning light illuminates and the
warning chime sounds for six seconds every
25 seconds, repeating for about five
minutes or until the driver seatbelt is
buckled.
The driver seatbelt becomes unbuckled for
about one minute while the vehicle is trav-
eling at least 6 mph (9.7 km/h) and more
than two minutes have elapsed since the
ignition was switched on.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Seatbelts
Switching the Belt-Minder on and off
WARNING: While the system
allows you to switch it off, this system is
designed to improve your chances of
being safely belted and surviving a crash.
We recommend you leave the system
switched on. To reduce the risk of injury,
do not switch the system on or off while
driving your vehicle.
Read Steps 1 - 4 thoroughly before
proceeding with the programming
procedure.
The system can be switched on and off by
carrying out the following procedure:
Before following the procedure, make sure
that:
• The parking brake is set.
• The transmission selector lever is in
position park (P).
• The ignition is switched off.
• The driver seatbelt is unbuckled.
1. Switch the ignition on. Do not start the
engine.
2. Wait until the seatbelt warning light
turns off (about one minute). After
Step 2, wait an additional five seconds
before proceeding with Step 3. Once
Step 3 is started, the procedure must
be completed within 30 seconds.
3. Buckle then unbuckle the driver
seatbelt three times at a moderate
speed, ending in the unbuckled state.
After Step 3, the seatbelt warning light
will illuminate.
4. While the seatbelt warning light is
illuminated, buckle then unbuckle the
driver seatbelt. After Step 4, the
seatbelt warning light will flash for
confirmation.
• This will disable the feature if it is
currently enabled.
• This will enable the feature if it is
currently disabled.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle seatbelts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
restraint seatbelts to make sure there are
no nicks, tears or cuts. Replace if
necessary. All vehicle seatbelt assemblies,
including retractors, buckles, front seatbelt
buckle assemblies, buckle support
assemblies (slide bar-if equipped),
shoulder belt height adjusters (if
equipped), shoulder belt guide on seat
backrest (if equipped), child safety seat
LATCH and tether anchors, and attaching
hardware, should be inspected after a
crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
We recommend that all seatbelt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash
was minor and an authorized dealer finds
that the belts do not show damage and
continue to operate properly, they do not
need to be replaced. Seatbelt assemblies
not in use during a crash should also be
inspected and replaced if either damage
or improper operation is noted.
Properly care for seatbelts.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Seatbelts
SEATBELT EXTENSION
WARNING: Persons who fit into
the vehicle's seatbelt should not use an
extension. Unnecessary use could result
in serious personal injury in the event of
a crash.
WARNING: Only use extensions
provided free of charge by Ford Motor
Company dealers. The dealer will provide
an extension designed specifically for
this vehicle, model year and seating
position. The use of an extension
intended for another vehicle, model year
or seating position may not offer you the
full protection of your vehicle’s seatbelt
restraint system.
WARNING: Never use seatbelt
extensions to install child restraints.
WARNING: Do not use a seatbelt
extension with an inflatable seatbelt.
WARNING: Do not use extensions
to change the fit of the belt across the
torso, over the lap or to make the
seatbelt buckle easier to reach.
If, because of body size or driving position,
it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
Ford Motor Company dealers. Only Ford
seatbelt extensions made by the original
equipment seatbelts manufacturer should
be used with Ford seatbelts. Ask your
authorized dealer if your extension is
compatible with your Ford vehicle restraint
system.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Seatbelts
PRINCIPLE OF OPERATION
WARNING: Airbags do not inflate
slowly or gently, and the risk of injury
from a deploying airbag is the greatest
close to the trim covering the airbag
module.
WARNING: All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death.
WARNING: Even with advanced
restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or
death.
WARNING: Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury.
WARNING: Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment or in a sudden
stop. Failure to follow this instruction
could result in personal injury or death.
WARNING: Airbags can kill or
injure a child in a child restraint. Never
place a rear-facing child restraint in front
of an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back.
WARNING: Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death.
WARNING: Several airbag system
components get hot after inflation. To
reduce the risk of injury, do not touch
them after inflation.
WARNING: If a supplementary
restraint system component has
deployed, it will not function again. Have
the system and associated components
inspected as soon as possible. Failure to
follow this instruction could result in
personal injury or death.
The airbags are a supplemental restraint
system and are designed to work with the
seatbelts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Supplementary Restraints System
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment. Failure to
follow this instruction could result in
personal injury or death.
WARNING: Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury.
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
E151127
The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
• Driver and passenger airbag modules.
• Crash sensors and monitoring system
with readiness indicator. See Crash
Sensors and Airbag Indicator (page
57).
E67017
Passenger Airbag On and Off
Switch (If Equipped)
WARNING: Even with advanced
restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or
death.
WARNING: The front passenger
airbag is not designed to offer protection
to an occupant in the center seating
position.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Supplementary Restraints System
WARNING: Your vehicle may have
an airbag deactivation switch. Before
driving, always look at the switch to
make sure it is in the appropriate
position. Failure to put the switch in the
proper position can increase the risk of
serious injury or death in a crash.
E282245
The front passenger airbag on and off
switch has indicators that will illuminate,
indicating that the front passenger frontal
airbag is either on or off. The indicator lamp
is located on the instrument panel.
Note: The passenger airbag status indicator
OFF and ON lamps illuminate for a short
period of time when you switch the ignition
on to confirm it is functional.
Passenger airbagPassenger airbag status
indicator
Switch position
DisabledOFF: LitOff
ON: Unlit
EnabledOFF: UnlitOn
ON: Lit
Turning the Passenger Airbag Off
WARNING: If the light does not
illuminate when the passenger airbag
switch is off and you switch the ignition
on, have the passenger airbag switch
serviced immediately by a qualified
technician.
WARNING: To avoid switching on
the airbag, always remove the ignition
key with the switch in the off position.
WARNING: Never place front
seat mounted rear-facing child or infant
seats in front of an active passenger
airbag.
WARNING: You must switch the
passenger airbag off when using a
rearward facing child restraint on the
front seat.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Supplementary Restraints System
E181523
E181522
1. Insert the ignition key, turn the switch
to OFF and hold in OFF while removing
the key.
2. When the ignition is turned on, the pass
airbag off light illuminates briefly,
momentarily shuts off and then turns
back on. This indicates that the
passenger airbag is deactivated.
Turning the Passenger Airbag Back On
WARNING: The seatbelts for the
driver and right front passenger seating
positions are specifically designed to
operate together with the airbags in
certain types of crashes. When you
switch off your airbag, you not only lose
the protection of the airbag, you also
may reduce the effectiveness of your
seatbelt system. If the passenger does
not meet the requirements stated in the
National Highway Traffic Safety
Administration or Transport Canada
deactivation criteria, switching off the
airbag can increase the risk of serious
injury or death in a crash.
WARNING: If your vehicle has rear
seats, always transport children who are
12 and younger in the rear seat. Always
use seatbelts and child restraints
properly. Do not place a child in a rear
facing infant seat in the front seat unless
your vehicle is equipped with an airbag
on and off switch and the passenger
airbag is turned off. This is because the
back of the infant seat is too close to the
inflating airbag and the risk of a fatal
injury to the infant when the airbag
inflates is substantial.
WARNING: If the passenger airbag
off light is illuminated when the
passenger airbag switch is on and the
ignition is on, have the passenger airbag
switch serviced immediately by a
qualified technician.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Supplementary Restraints System
The passenger airbag remains off until you
turn it back on.
E181521
1. Insert the ignition key and turn the
switch to ON.
2. The pass airbag off light will briefly
illuminate when the ignition is turned
to on. This indicates that the passenger
airbag is operational.
The passenger side airbag should always
be on (the pass airbag off light should not
be illuminated) unless the passenger
meets the requirements stated either in
Category 1, 2 or 3 of the National Highway
Traffic Safety Administration or Transport
Canada deactivation criteria which follows.
The vast majority of drivers and passengers
are much safer with an airbag than
without. To do their job and reduce the risk
of life threatening injuries, airbags must
open with great force, and this force can
pose a potentially deadly risk in some
situations, particularly when a front seat
passenger is not using the seatbelt
correctly. The most effective way to reduce
the risk of unnecessary airbag injuries
without reducing the overall safety of your
vehicle is to make sure all passengers are
correctly restrained in the vehicle,
especially in the front seat. This provides
the protection of seatbelts and permits the
airbags to provide the additional protection
they were designed to provide. If you
choose to deactivate your airbag, you are
losing the very significant risk reducing
benefits of the airbag and you are also
reducing the effectiveness of the seatbelts,
because seatbelts in modern vehicles are
designed to work as a safety system with
the airbags.
National Highway Traffic Safety
Administration Deactivation Criteria
(Excluding Canada)
WARNING: This vehicle has
special energy management seatbelts
for the driver and right front passenger.
These particular seatbelts are
specifically designed to work with
airbags to help reduce the risk of injury
in a crash. The energy management
seatbelt gives or releases additional
seatbelt webbing in some accidents to
reduce the concentration of force on an
occupant's chest and to reduce the risk
of certain bone fractures and injuries to
underlying organs. In a crash, if the airbag
is off, this energy management seatbelt
might permit the passenger wearing the
seatbelt to move forward enough to
have a serious or fatal injury. The more
severe the crash, and the heavier the
occupant, the greater the risk. Make sure
the airbag is on for any passenger who
does not qualify under the National
Highway Traffic Safety Administration
deactivation criteria.
1. Infant. An infant (less than 1 year old)
must ride in the front seat because:
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Supplementary Restraints System
• The vehicle has no rear seat;
• The vehicle has a rear seat too small
to accommodate a rear-facing infant
seat; or
• The infant has a medical condition
which, according to the infant's
physician, makes it necessary for the
infant to ride in the front so that the
driver can constantly monitor the
child's condition.
2. Child age 1 to 12. A child age 1 to 12 must
ride in the front seat because:
• The vehicle has no rear seat;
• Although children ages 1 to 12 ride in
the rear seat(s) whenever possible,
children ages 1 to 12 sometimes must
ride in the front because no space is
available in the rear seat(s) of the
vehicle; or
• The child has a medical condition
which, according to the child's
physician, makes it necessary for the
child to ride in the front seat so that the
driver can constantly monitor the
child's condition.
3. Medical condition. A passenger has a
medical condition which, according to his
or her physician:
• Causes the passenger airbag to pose
a special risk for the passenger;
• Makes the potential harm from the
passenger airbag in a crash greater
than the potential harm from turning
off the airbag and allowing the
passenger, even if belted, to hit the
dashboard or windshield in a crash.
Transport Canada Deactivation Criteria
(Canada Only)
WARNING: This vehicle has
special energy management seatbelts
for the driver and right front passenger.
These particular seatbelts are
specifically designed to work with
airbags to help reduce the risk of injury
in a crash. The energy management
seatbelt gives or releases additional
seatbelt webbing in some accidents to
reduce the concentration of force on an
occupant's chest and to reduce the risk
of certain bone fractures and injuries to
underlying organs. In a crash, if the airbag
is off, this energy management seatbelt
might permit the passenger wearing the
seatbelt to move forward enough to
have a serious or fatal injury. The more
severe the crash, and the heavier the
occupant, the greater the risk. Make sure
the airbag is on for any passenger who
does not qualify under the Transport
Canada deactivation criteria.
1. Infant: An infant (less than 1 year old)
must ride in the front seat because:
• My vehicle has no rear seat;
• The rear seat in my vehicle cannot
accommodate a rear-facing infant
seat;
• The infant has a medical condition
which, according to the infant's
physician, makes it necessary for the
infant to ride in the front seat so that
the driver can monitor the infant's
condition.
2. Child age 12 or under: A child age 12 or
under must ride in the front seat because:
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Supplementary Restraints System
• My vehicle has no rear seat;
• Athough children age 12 and under ride
in the rear seat whenever possible,
children age 12 and under have no
option but to sometimes ride in the
front seat because rear seat space is
insufficient;
• The child has a medical condition that,
according to the child's physician,
makes it necessary for the child to ride
in the front seat so that the driver can
monitor the child's condition.
3. Medical condition: A passenger has a
medical condition that, according to his or
her physician:
• Poses a special risk for the passenger
if the airbag deploys; and
• Makes the potential harm from the
passenger airbag deployment greater
than the potential harm from turning
off the airbag and experiencing a crash
without the protection offered by the
airbag
Proper Driver and Front Passenger
Seating Adjustment
WARNING: National Highway
Traffic Safety Administration (NHTSA)
recommends a minimum distance of at
least 10 in (25 cm) between an
occupant's chest and the driver airbag
module.
To properly position yourself away from
the airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. Properly seated occupants sit
upright, lean against the seat back, and
center themselves on the seat cushion,
with their feet comfortably extended on
the floor. Sitting improperly can increase
the chance of injury in a crash event. For
example, if an occupant slouches, lies
down, turns sideways, sits forward, leans
forward or sideways, or puts one or both
feet up, the chance of injury during a crash
is greatly increased.
Children and Airbags
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death.
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Supplementary Restraints System
E142846
Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.
SIDE AIRBAGS (IF EQUIPPED)
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
WARNING: Do not use accessory
seat covers. The use of accessory seat
covers may prevent the deployment of
the side airbags and increase the risk of
injury in an accident.
WARNING: Do not lean your head
on the door. The side airbag could injure
you as it deploys from the side of the
seatback.
WARNING: Do not attempt to
service, repair, or modify the airbag, its
fuses or the seat cover on a seat
containing an airbag as you could be
seriously injured or killed. Contact your
authorized dealer as soon as possible.
WARNING: If the side airbag has
deployed, the airbag will not function
again. The side airbag system (including
the seat) must be inspected and serviced
by an authorized dealer. If the airbag is
not replaced, the unrepaired area will
increase the risk of injury in a crash.
The side airbags are located on the
outboard side of the seatbacks of the front
seats. In certain sideways crashes, the
airbag on the side affected by the crash
will be inflated. The airbag was designed
to inflate between the door panel and
occupant to further enhance the protection
provided occupants in side impact crashes.
E152533
The system consists of the following:
• A label or embossed side panel
indicating that side airbags are found
on your vehicle.
• Side airbags located inside the
seatback of the driver and front
passenger seats.
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Supplementary Restraints System
E67017
·Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 57).
The design and development of the side
airbag system included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
airbags.
SAFETY CANOPY™ (IF EQUIPPED)
WARNING: Do not place objects
or mount equipment on or near the
headliner at the siderail that may come
into contact with a deploying curtain
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
WARNING: Do not lean your head
on the door. The curtain airbag could
injure you as it deploys from the
headliner.
WARNING: Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death.
WARNING: All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death.
WARNING: To reduce risk of injury,
do not obstruct or place objects in the
deployment path of the airbag.
WARNING: If a supplementary
restraint system component has
deployed, it will not function again. Have
the system and associated components
inspected as soon as possible. Failure to
follow this instruction could result in
personal injury or death.
The Safety Canopy deploys during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side rail sheet metal,
behind the headliner, above each row of
seats. In certain sideways crashes or
rollover events, the Safety Canopy will be
activated, regardless of which seats are
occupied. The Safety Canopy is designed
to inflate between the side window area
and occupants to further enhance
protection provided in side impact crashes
and rollover events.
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Supplementary Restraints System
E75004
The system consists of the following:
• Safety Canopy curtain airbags above
the trim panels over the front and rear
side windows identified by a label or
wording on the headliner or roof-pillar
trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment
E67017
· Crash sensors and monitoring
system with a readiness
indicator. See Crash Sensors
and Airbag Indicator (page 57).
Properly restrain children 12 years old and
under in the rear seats. The Safety Canopy
will not interfere with children restrained
using a properly installed child or booster
seat because it is designed to inflate
downward from the headliner above the
doors along the side window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING: Modifying or adding
equipment to the front end of your
vehicle (including hood, bumper system,
frame, front end body structure, tow
hooks and hood pins) may affect the
performance of the airbag system,
increasing the risk of injury. Do not
modify or add equipment to the front
end of your vehicle.
Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module which deploys (activates) the
front safety belt pretensioners, driver
airbag, passenger airbag, seat mounted
side airbags, and the Safety Canopy®.
Based on the type of crash (frontal impact,
side impact or rollover), the restraints
control module will deploy the appropriate
safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbags is not required.
A difficulty with the system is indicated by
one or more of the following:
E67017
The readiness light will not
illuminate immediately after the
ignition is turned on.
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Supplementary Restraints System
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The fact that the safety belt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, belt usage)
were not appropriate to activate these
safety devices.
• The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts unless the crash causes
sufficient frontal deceleration).
• The design of the safety belt
pretensioners is to activate in frontal,
near-frontal and side crashes, and in
rollovers.
• The design of the side airbags is to
inflate in certain side impact crashes
or rollover events. Side airbags may
activate in other types of crashes if the
vehicle experiences sufficient sideways
motion or deformation, or a certain
likelihood of rollover.
• The design of the Safety Canopy is to
inflate in certain side impact crashes
or rollover events. The Safety Canopy
may activate in other types of crashes
if the vehicle experiences sufficient
sideways motion or deformation, or a
certain likelihood of rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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Supplementary Restraints System
ABOUT 911 ASSIST
WARNING: Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional.
WARNING: Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable seatbelts
[if equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, by
visiting:
Website
www.owner.ford.com
www.syncmyride.ca
Website
www.syncmaroute.ca
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
EMERGENCY CALL
REQUIREMENTS
WARNING: Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
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911 Assist
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number.
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911 Assist
PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. You can program the
restrictions to all keys except one. Any keys
that you did not program are administrator
keys or admin keys.
You can use admin keys to:
• Create a MyKey with certain vehicle
restrictions.
• Program certain MyKey settings.
• Clear all MyKey restrictions.
After you program a MyKey, you can view
the following information through the
information display:
• The total number of admin keys and
MyKeys for your vehicle.
• The total distance a MyKey driver
traveled with your vehicle.
Note: Every MyKey receives the same
restrictions and settings. You cannot
program them individually.
Note: For vehicles equipped with a
push-button start switch: When both a
MyKey and an admin key are present when
you start your vehicle, the system recognizes
the admin key only.
Standard Settings
Not every vehicle includes the features
listed below. If your vehicle has this
equipment, then you cannot change the
following settings when using a MyKey:
• Seatbelt reminder or Belt-Minder™.
MyKey mutes the audio system until
drivers, and in some instances,
passengers, fasten their seatbelts.
Note: If your vehicle includes an
AM/FM radio or a very basic audio
system, then the radio may not mute.
• Earlier low-fuel warning. The low-fuel
warning activates earlier for MyKey
drivers, giving them more time to refuel.
• Certain driver alerts, stability systems
or parking aids turn on automatically
when you use the MyKey system. For
example, Blind Spot Information
System (BLIS), cross traffic alert, lane
departure warning or forward collision
warning. Note: MyKey drivers may be
able to turn the lane departure warning
feature off, but this feature turns back
on automatically with every new key
cycle.
• Restricted touchscreen operation in
some markets. For example, MyKey
may prevent manual navigation
destination input while the vehicle is in
any gear other than park (P) or when
the vehicle reaches a certain rate of
speed.
• Satellite radio adult content
restrictions, if this feature is available
in your market.
Optional Settings
You can configure certain vehicle feature
settings when you first create a MyKey. You
can also change the settings afterward
with an admin key.
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MyKey™ (If Equipped)
Note: Not every feature applies to every
vehicle in every market. When they are
available for your vehicle, then they appear
in your information display, providing
choices to switch them on or off, or to select
a more specific setting.
• Various vehicle speed limits so the
MyKey driver cannot exceed certain
speeds. The information display shows
warnings followed by an audible tone
when the MyKey driver reaches the set
speed. You cannot override the set
speed by fully depressing the
accelerator pedal.
WARNING: Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a
safe speed considering posted speed
limits and prevailing road conditions. The
driver is always responsible to drive in
accordance with local laws and
prevailing conditions. Failure to do so
could result in accident or injury.
• Various vehicle speed reminders so
MyKey drivers know when their vehicle
speed approaches the limits. Warnings
appear in your information display and
a tone sounds when the MyKey drivers
exceed the set vehicle speed.
• The audio system's maximum volume
limits to 45% so MyKey drivers can
concentrate on the road. A message
appears in the information display
when MyKey drivers attempt to exceed
the limited volume. MyKey also
disables the automatic volume control.
Note: If your vehicle includes an
AM/FM radio or a very basic audio
system, then the radio may not limit.
• Always on setting. This setting forces
certain features to remain on and
active for MyKey drivers. For example,
E911 or emergency assistance and the
do not disturb features stay on even if
a MyKey driver uses the feature's
control to switch it off. When you
select, you will not be able to turn off
Advance Trac or traction control (if
your vehicle has this feature).
CREATING A MYKEY
Use the information display to create a
MyKey:
1. Insert the key you want to program into
the ignition. See Starting a Gasoline
Engine (page 125). If your vehicle is
equipped with a push-button start,
place the remote control into the
backup slot. See Passive Anti-Theft
System (page 77).
2. Switch the ignition on.
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MyKey™ (If Equipped)
3. Access the main menu in the
information display and then scroll
through the menus to change the
settings of your MyKey. From the
MyKey menu select the option Create
MyKey. See Information Displays
(page 97).
4. When prompted, hold the OK button
until you see a message informing you
to label this key as a MyKey. The
programmed restrictions apply when
you key off, open and close the driver
door and restart your vehicle with the
programmed key or transmitter.
MyKey is successfully created. Make sure
you label it so you can distinguish it from
the admin keys.
You can also program configurable
settings for the key(s). See Programming
and Changing Configurable Settings.
Programming and Changing
Configurable Settings
Use the information display to access your
configurable MyKey settings.
1. Switch the ignition on using an admin
key or transmitter you want to program.
2. Access the main menu in the
information display and then scroll
through the menus to change the
settings of your MyKey. See
Information Displays (page 97).
3. Follow the instructions in the display.
Note: You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. Once you
have switched the vehicle off, however, you
will need an admin key to change or clear
your MyKey settings.
CLEARING ALL MYKEYS
When you clear your MyKeys, you remove
all restrictions and return all MyKeys to
their original admin key status at once. To
clear all MyKeys of all MyKey settings, use
the information display.
1. Switch the ignition on using an admin
key.
2. Access the main menu in the
information display and then scroll
through the menus to begin clearing
your MyKey programming. See
Information Displays (page 97).
3. Follow the instructions in the display.
4. A confirmation message appears in the
display after you finish clearing your
MyKeys.
Note: When you clear your MyKeys, you
remove all restrictions and return all MyKeys
to their original admin key status. You
cannot remove the MyKey restrictions
individually.
CHECKING MYKEY SYSTEM
STATUS
You can find information on programmed
MyKey(s) using the information display
control on the steering wheel. See
Information Displays (page 97).
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MyKey™ (If Equipped)
To find information on programmed MyKey(s), press the left arrow button to
access the main menu and scroll to:
DescriptionMessage
Press the OK button.Settings
Press the OK button.MyKey
Select one of the following:
Tracks the distance when drivers use a MyKey. The only way
to delete the accumulated distance is by using an admin key
to clear your MyKeys. If the distance does not accumulate as
expected, then the intended user is not using the MyKey, or
an admin key user recently cleared and then recreated a
MyKey.
MyKey Dist.
Indicates the number of MyKeys programmed to your vehicle.
Use this feature to detect how many MyKeys you have for
your vehicle and determine when a MyKey has been deleted.
{0} MyKeys
Indicates how many admin keys are programmed to your
vehicle. Use this feature to determine how many unrestricted
keys you have for your vehicle, and detect if an additional
MyKey has been programmed.
{0} Admin Keys
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MyKey™ (If Equipped)
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with non
Ford-approved, aftermarket remote start
systems. If you choose to install a remote
start system, see an authorized dealer for
a Ford-approved remote start system.
MYKEY – TROUBLESHOOTING
Potential CausesCondition
I cannot create a MyKey. • The key or transmitter used to start the
vehicle does not have admin privileges.
• The key or transmitter used to start the
vehicle is the only admin key (there always
has to be at least one admin key).
• Vehicles with keyless start: The keyless
start transmitter is not placed in the backup
position. See Passive Anti-Theft System
(page 77).
• SecuriLock passive anti-theft system is
disabled or in unlimited mode.
• The key or transmitter used to start your
vehicle does not have admin privileges.
• No MyKeys are created. See Creating a
MyKey (page 62).
I cannot program the configurable
settings.
• The key or transmitter used to start your
vehicle does not have admin privileges.
• No MyKeys are created. See Creating a
MyKey (page 62).
I cannot clear the MyKeys.
Purchase a new key from an authorized dealer.I lost the only admin key.
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MyKey™ (If Equipped)
Potential CausesCondition
Program a spare key. See Passive Anti-Theft
System (page 77).
I lost a key.
MyKey distances do not accumulate. • The MyKey user is not using the MyKey.
• An admin key holder cleared the MyKeys
and created new MyKeys.
• The key system has been reset.
• An admin transmitter is present at vehicle
start.
• No MyKeys are created. See Creating a
MyKey (page 62).
No MyKey functions with the keyless
entry transmitter.
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MyKey™ (If Equipped)
PRINCIPLE OF OPERATION
The remote control allows you to:
• remotely lock or unlock the vehicle
doors
• unlock the doors without actively using
a key or remote control (intelligent
access only)
• remotely open the power liftgate (if
equipped)
• remotely start or stop the engine (if
equipped)
• arm and disarm the anti-theft system
• activate the panic alarm.
GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Licence exempt RSS
Standards of Industry Canada. Operation
is subject to the following two conditions:
• This device may not cause harmful
interference, and
• This device must accept any
interference received, including
interference that may cause undesired
operation.
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The typical operating range for your
transmitter is approximately 33 ft (10 m).
Vehicles with the remote start feature will
have a greater range. One of the following
could cause a decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
Other short distance radio transmissions,
for example amateur radios, medical
equipment, wireless headphones, remote
controls and alarm systems can also use
the radio frequency used by your remote
control. If the frequencies are jammed, you
will not be able to use your remote control.
You can lock and unlock the doors with the
key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
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Keys and Remote Controls
REMOTE CONTROL - VEHICLES
WITHOUT: PASSIVE ANTI-
THEFT SYSTEM (PATS)
Integrated Keyhead Transmitter (If
Equipped)
E177585
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle.
E138615
Note: Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Programming a New Remote
Control
Read and understand the entire procedure
before you begin.
Make sure all new and existing remote
controls are present before beginning this
procedure. This procedure erases all
existing programmed remote controls.
Reprogram all the existing remote controls
during this procedure.
1. Unlock the vehicle with the power door
unlock control.
2. Switch the ignition from off to on eight
times within six seconds, finishing in
the off position. A tone sounds to
indicate that it is now possible to
program a remote control.
3. Press and hold any button on the
remote control within 10 seconds. A
tone sounds as confirmation.
4. Repeat step 3 within 10 seconds for
each remote control.
Note: Programming ends when you switch
the ignition on, or after 10 seconds.
If you have successfully programmed the
remote control, it operates the remote
entry system.
If programming was unsuccessful, wait 10
seconds and repeat the process.
Note: You can program a maximum of eight
remote controls to your vehicle.
Changing the Remote Control
Battery
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.
Note: Refer to local regulations when
disposing of remote control batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed remote control from your
vehicle. The remote control should operate
normally.
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Keys and Remote Controls
Integrated Keyhead Transmitter
E138619
1. Twist a thin coin in the slot of the
transmitter near the key ring to remove
the battery cover.
2. Remove the old battery.
E138620
3. Insert the new battery. Refer to the
instructions inside the transmitter for
the correct orientation of the battery.
Press the battery down to make sure
it is fully in the housing.
4. Reinstall the battery housing cover
onto the transmitter.
Locating Your Vehicle
Press the lock button on the remote
control twice within three seconds. The
horn sounds and the direction indicators
flash.
Note: If locking was not successful, any
door is open, or if the hood is open on
vehicles with an alarm or remote start then
the horn sounds but the direction indicators
do not flash.
Switching the Panic Alarm On and
Off
E138624
Press the button on the remote
control to switch the panic alarm
on. Press the button again or
switch the ignition on to switch the panic
alarm off.
We recommend you do not use this
method to locate your vehicle.
Note: The panic alarm only operates when
the ignition is off.
REMOTE CONTROL - VEHICLES
WITH: PASSIVE ANTI-THEFT
SYSTEM (PATS)
Integrated Keyhead Transmitter (If
Equipped)
E177585
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle.
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Keys and Remote Controls
E138615
Note: Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Programming a New Remote
Control
To program a new remote control, See
Passive Anti-Theft System (page 77).
Changing the Remote Control
Battery
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.
Note: Refer to local regulations when
disposing of remote control batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed remote control from your
vehicle. The remote control should operate
normally.
Integrated Keyhead Transmitter
E138619
1. Twist a thin coin in the slot of the
transmitter near the key ring to remove
the battery cover.
2. Remove the old battery.
E138620
3. Insert the new battery. Refer to the
instructions inside the transmitter for
the correct orientation of the battery.
Press the battery down to make sure
it is fully in the housing.
4. Reinstall the battery housing cover
onto the transmitter.
Locating Your Vehicle
Press the lock button on the remote
control twice within three seconds. The
horn sounds and the direction indicators
flash.
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Keys and Remote Controls
Note: If locking was not successful, any
door is open, or if the hood is open on
vehicles with an alarm or remote start then
the horn sounds but the direction indicators
do not flash.
Switching the Panic Alarm On and
Off
E138624
Press the button on the remote
control to switch the panic alarm
on. Press the button again or
switch the ignition on to switch the panic
alarm off.
We recommend you do not use this
method to locate your vehicle.
Note: The panic alarm only operates when
the ignition is off.
REPLACING A LOST KEY OR
REMOTE CONTROL
You can purchase replacement keys or
remote controls from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See Remote
Control (page 68).
To re-program the passive anti-theft
system see an authorized dealer.
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Keys and Remote Controls
LOCKING AND UNLOCKING
Locking
Locking With the Key
Turn the top of the key toward the rear of
your vehicle.
Locking With the Remote Control
Press the button once. The
direction indicators will flash.
Press the button again within
three seconds to confirm that all the doors
are closed. The horn sounds and the
direction indicators flash.
Note: You can lock the driver door with the
key. Use the key when the remote control
is not functioning.
Note: Make sure you have locked your
vehicle before leaving it unattended.
Note: Do not leave the keys in your vehicle.
Unlocking
Unlocking With the Key
Turn the top of the key toward the front of
your vehicle.
Unlocking With the Remote Control
Press the button once. The
direction indicators will flash.
Note: You can unlock the driver door with
the key. Use the key when the remote
control is not functioning.
Note: When you leave your vehicle
unattended for several weeks, the remote
control turns off.
Note: Unlock your vehicle and start the
engine using the key. Unlocking and starting
your vehicle once enables the remote
control.
Unlocking the Rear Cargo Doors
Press the button.
Reprogramming the Unlocking
Function
Note: When you press the unlock button,
either all the doors are unlocked or only the
driver and passenger doors are unlocked.
You can program the unlocking function
so that all doors are unlocked.
Press and hold the unlock and lock buttons
on the remote control simultaneously for
at least four seconds with the ignition off.
The direction indicators flash twice to
confirm the change.
To return to the original unlocking function,
repeat the process.
You can also change between the
unlocking modes in the information
display. See General Information (page
97).
Locking and Unlocking the Doors
From Inside
E148829
A
B
Lock.A
Unlock.B
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Doors and Locks
Opening and Closing the Sliding
Door
Opening the Sliding Door
E148804
1. Lift the locking button up.
2. Pull the interior door handle to open
the door.
Closing the Sliding Door
E171966
1
2
E172313
1
2
1. Pull the door handle to release the door
check feature.
2. Slide the door to close.
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Doors and Locks
Opening the Double Rear Doors
E148805
E148806
Fully Opening the Double Rear Doors
E178366
1. Slide the lever to release the catch.
2. Fully open the cargo door.
Unlocking and Opening the Double
Rear Doors From Inside
E175828
1. Lift the locking button up.
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Doors and Locks
E255876
2. Pull the upper release lever toward you
or slide the lower release lever
downward to open the door.
E148806
3. Pull the release lever to open the other
door.
Rear Emergency Exit
Wagon and Bus
E236264
1. Lift the locking button up.
E179501
2. Pull the interior handle up to open the
door in an emergency.
Autolock (If Equipped)
Autolock locks all the doors when all of the
following occur:
• All doors are closed.
• The ignition is on.
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Doors and Locks
• You shift into any gear putting your
vehicle in motion.
• Your vehicle reaches a speed greater
than 5 mph (8 km/h).
Use the interior door unlock button or
switch the ignition off and use the key or
remote control to unlock the rear or sliding
door.
Autounlock
Autounlock unlocks all doors within 10
minutes of the end of a drive cycle, when
the driver door is opened and the ignition
is off.
Enabling or Disabling Autounlock
You can enable or disable autounlock in
the information display. See Information
Displays (page 97).
One-Stage Unlocking
You can switch on this function using the
information display. See Information
Displays (page 97).
If you have switched on this function, you
unlock all doors including the rear doors
and the sliding door.
You unlock all of the doors when you:
• Press the unlock button on the remote
control once.
• Press the interior unlock button once.
Two-Stage Unlocking
You unlock the front doors when you:
• Press the unlock button on the remote
control once.
• Press the interior unlock button once.
You unlock the front doors and cargo area
when you:
• Press the unlock button on the remote
control once.
• Press the unlock button on the remote
control twice within three seconds.
Zone Re-Locking (If Equipped)
If you enable zone re-locking and open one
door, all other doors remain locked. See an
authorized dealer for further information.
The locks on van, bus or wagon have two
zones, cabin and cargo. For van, the cargo
area includes the rear doors and the sliding
door. For bus or wagon, the cargo area
includes the rear doors.
• Exit your vehicle and press the lock
button.
• Press the unlock button or the cargo
area unlock button once to open the
respective zone.
If you now open a door within the unlocked
zone, the other doors in that zone
automatically lock.
Configurable Unlocking
Configurable unlocking is set when you
purchase your vehicle. It allows you to
select which doors unlock when you press,
once or twice, the unlock button or the
cargo area unlock button on your remote
control. You cannot switch this feature
back on if you had it switched off. See an
authorized dealer for further information.
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Doors and Locks
PASSIVE ANTI-THEFT
SYSTEM (IF EQUIPPED)
Note: The system is not compatible with
non-Ford aftermarket remote start systems.
Use of these systems may result in vehicle
starting problems and a loss of security
protection.
Note: Metallic objects, electronic devices
or a second coded key on the same key
chain may cause vehicle starting problems
if they are too close to the key when starting
the engine. Prevent these objects from
touching the coded key while starting the
engine. Switch the ignition off, move all
objects on the key chain away from the
coded key and restart the engine if a
problem occurs.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
lock all doors when leaving the vehicle.
SecuriLock®
The system is an engine immobilization
system. It is designed to help prevent the
engine from being started unless a
correctly coded key for your vehicle is used.
Using an incorrectly coded key may
prevent the engine from starting. A
message may appear in the information
display.
If you are unable to start the engine with a
correctly coded key, a malfunction has
happened and a message may appear in
the information display.
Automatic Arming
The engine immobilization system arms
immediately after you switch the ignition
off.
Automatic Disarming
Switching the ignition on with a correctly
coded key disarms the engine
immobilization system.
Replacement Keys
The integrated keyhead transmitter
functions as a programmed ignition key
that operates all the locks and starts your
vehicle, as well as a remote control.
If your keys are lost or stolen and you do
not have a spare correctly coded key, you
will need to have your vehicle towed to an
authorized dealer. You need to erase the
coded keys from your vehicle and program
new coded keys.
Store an extra correctly coded key away
from the vehicle in a safe place to help
prevent any inconveniences. See an
authorized dealer to purchase additional
spare or replacement keys.
Programming a Spare Integrated
Keyhead Transmitter
You can program your own integrated
keyhead transmitter or standard
SecuriLock coded keys to your vehicle. This
procedure will program both the engine
immobilizer keycode and the remote entry
portion of the remote control to your
vehicle
Only use integrated keyhead transmitters
or standard SecuriLock keys.
You must have two previously
programmed correctly coded keys and the
new unprogrammed key readily accessible.
See an authorized dealer to have the spare
key programmed if two previously
programmed correctly coded keys are not
available.
Read and understand the entire procedure
before you begin.
1. Insert the first previously programmed
correctly coded key into the ignition.
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Security
2. Switch the ignition from off to on. Keep
the ignition on for at least three
seconds, but no more than 10 seconds.
3. Switch the ignition off and remove the
first correctly coded key from the
ignition.
4. After three seconds but within 10
seconds of switching the ignition off,
insert the second previously correctly
coded key into the ignition.
5. Switch the ignition from off to on. Keep
the ignition on for at least three
seconds, but no more than 10 seconds.
6. Switch the ignition off and remove the
second previously programmed
correctly coded key from the ignition.
7. After three seconds but within 10
seconds of switching the ignition off
and removing the previously
programmed correctly coded key,
insert the new unprogrammed key into
the ignition.
8. Switch the ignition from off to on. Keep
the ignition on for at least six seconds.
9. Remove the newly programmed
correctly coded key from the ignition.
If the key has been successfully
programmed it will start the engine and
operate the remote entry system (if the
new key is an integrated keyhead
transmitter).
If the key was not successfully
programmed, wait 10 seconds and repeat
Steps 1 through 8. If you are still
unsuccessful, take your vehicle to an
authorized dealer.
Note: You can program a maximum of eight
coded keys to your vehicle. All eight can be
integrated keyhead transmitters.
ANTI-THEFT ALARM
Alarm System
The perimeter alarm is a deterrent against
unauthorized access to your vehicle
through the doors, luggage compartment
and the hood.
Triggering the Alarm
Once armed, the alarm is triggered in any
of the following ways:
• If someone opens a door, cargo area
or the hood without a valid key or
remote control.
• If you switch the ignition on without a
valid key.
If the alarm is triggered, the horn will sound
for 30 seconds and the hazard warning
flasher will flash for five minutes.
Any further attempts to perform one of the
above will trigger the alarm again.
Arming the Alarm
To arm the alarm, lock your vehicle. See
Doors and Locks (page 72).
Disarming the Alarm
Disarm and silence the alarm by unlocking
the doors with the key and switching the
ignition on with a correctly coded key
within 12 seconds, or by unlocking the
doors or the cargo area with the remote
control.
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Security
ADJUSTING THE STEERING
WHEEL
WARNING: Do not adjust the
steering wheel when your vehicle is
moving.
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 111).
1
2
2
E95178
1. Unlock the steering column.
2. Adjust the steering wheel to the desired
position.
3
E95179
3. Lock the steering column.
HORN
E270945
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Steering Wheel
WINDSHIELD WIPERS
E197525
Single wipe.A
Intermittent wipe.B
Normal wipe.C
High-speed wipe.D
Note: Fully defrost the windshield before
you switch the windshield wipers on.
Note: Make sure that you switch the
windshield wipers off before entering a car
wash.
Note: If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. See Checking the Wiper
Blades (page 246). If that does not resolve
the issue, install new wiper blades. See
Changing the Front Wiper Blades (page
246).
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass or
damage the wiper blades. Always use the
windshield washers before wiping a dry
windshield.
Intermittent Wipe
E197526
Short wipe interval.A
Intermittent wipe.B
Long wipe interval.C
Use the rotary control to adjust the
intermittent wipe interval.
Note: When your vehicle speed increases,
the interval between intermittent wipes may
decrease.
AUTOWIPERS
Autowipers uses a rain sensor in the area
around the interior mirror. The wipers
operate when the rain sensor detects
water on the windshield in front of it. The
rain sensor continues to monitor the
amount of water and adjusts the speed of
the wipers.
Note: The wipers remain in a slightly raised
position during operation and only return to
the park position a short time after the rain
sensor detects no water on the windshield.
You can switch autowipers off in the
information display. If you switch
autowipers off, the windshield wipers
operate in intermittent mode.
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Wipers and Washers
E197526
High sensitivity.A
Autowipers on.B
Low sensitivity.C
Move the wiper lever upward to the first
position to switch autowipers on.
Use the rotary control to adjust the
sensitivity of the autowipers. When you
select low sensitivity, the wipers operate
when the sensor detects a large amount
of water on the windshield. When you
select high sensitivity, the wipers operate
when the sensor detects a small amount
of water on the windshield.
Note: Keep the outside of the windshield
clean. The rain sensor is very sensitive and
the wipers may operate if dirt, mist or
insects hit the windshield.
If you leave autowipers on, it may not
operate when you switch the ignition on
during freezing temperatures. This is
because the system has deactivated the
rain sensor to prevent damage to the
windshield wipers. Defrost the windshield
before reactivating the rain sensor. You
can reactivate the rain sensor by moving
the rotary control or switching autowipers
off and on.
Note: Fully defrost the windshield before
you switch the windshield wipers on.
Note: Make sure that you switch the
windshield wipers off before entering a car
wash.
Wet or winter weather conditions could
cause unexpected wiping or smearing.
To keep the windshield clear:
• Lower the sensitivity of the autowipers
to reduce the amount of smearing on
the windshield.
• Switch autowipers off.
Note: If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. If that does not resolve the
issue, install new wiper blades. See
Changing the Front Wiper Blades (page
246).
WINDSHIELD WASHERS
E144498
Pull the lever toward you to operate the
windshield washers. When you release the
lever, the wipers operate for a short time.
Note: Do not operate the washers when
the washer reservoir is empty. This may
cause the washer pump to overheat.
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Wipers and Washers
GENERAL INFORMATION
Condensation in the Exterior Front
Lamps and Rear Lamps
Exterior front lamps and rear lamps have
vents to accommodate normal changes
in air pressure.
Condensation can be a natural by-product
of this design. When moist air enters the
lamp assembly through the vents, there is
a possibility that condensation can occur
when the temperature is cold. When
normal condensation occurs, a fine mist
can form on the interior of the lens. The
fine mist eventually clears and exits
through the vents during normal operation.
Clearing time may take as long as 48 hours
under dry weather conditions.
Examples of acceptable condensation are:
• The presence of a fine mist (no streaks,
drip marks or large droplets).
• A fine mist covers less than 50% of the
lens.
Examples of unacceptable condensation
are:
• A water puddle inside the lamp.
• Streaks, drip marks or large droplets
present on the interior of the lens.
If you see any unacceptable condensation,
have your vehicle checked by an authorized
dealer.
LIGHTING CONTROL
Lighting Control Positions
E287784
A D
B C
Lamps off.A
Parking lamps, instrument panel
lamps and license plate lamps.
B
Headlamps.C
Autolamps.D
Switching All of the Parking Lamps
On
1. Switch the ignition off.
2. Set the lighting control to the parking
lamps position.
Note: Prolonged use of the parking lamps
causes the battery to run out of charge.
Note: Parking lamps could turn off to
prevent the vehicle battery from running out
of charge.
Switching the Left-Hand Side or
the Right-Hand Side Parking
Lamps On (If Equipped)
1. Switch the ignition off.
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Lighting
E162681
2. Push the lever up or down to switch the
parking lamps on.
Note: Prolonged use of the parking lamps
causes the battery to run out of charge.
Note: Parking lamps could turn off to
prevent the vehicle battery from running out
of charge.
Switching High Beam Headlamps
On and Off
E163718
Push the lever away from you to switch
the high beam headlamps on.
Push the lever forward again or pull the
lever toward you to switch the high beam
headlamps off.
Note: If you switch the autolamps on, you
cannot switch the high beam headlamps
on until the system turns the headlamps on.
Flashing High Beam Headlamps
E163719
Pull the lever toward you and release it to
flash the high beam headlamps.
AUTOLAMPS
WARNING: The autolamps switch
position may not activate the headlamps
in all low visibility conditions, such as
daytime fog. Always ensure that your
headlamps are switched to auto or on,
as appropriate, during all low visibility
conditions. Failure to do so may result in
a crash.
E142451
When the lighting control is in the
autolamps position, the headlamps
automatically turn on in low light situations
or when the wipers turn on.
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Lighting
The headlamps remain on for a period of
time after you switch the ignition off. Use
the information display controls to adjust
the period of time that the headlamps
remain on. See Information Displays
(page 97).
Note: If you switch autolamps on, you can
only switch the high beam headlamps on
when the autolamps turn the headlamps
on.
Windshield Wiper Activated
Headlamps
The windshield wiper activated headlamps
turn on within 10 seconds when you switch
the windshield wipers on and the lighting
control is in the autolamps position. They
turn off approximately 60 seconds after
you switch the windshield wipers off.
The headlamps will not turn on by wiper
activation:
• During a mist wipe.
• When the wipers are on to clear washer
fluid during a wash condition.
• If the wipers are in intermittent mode.
Note: If you switch autolamps and
autowipers on, the headlamps will
automatically turn on when the windshield
wipers continuously operate.
INSTRUMENT LIGHTING
DIMMER
The instrument lighting dimmer buttons
are on the lighting control.
E291299
E291298
Repeatedly press one of the
buttons to adjust the brightness.
DAYTIME RUNNING LAMPS
WARNING: The daytime running
lamps system does not activate the rear
lamps and may not provide adequate
lighting during low visibility driving
conditions. Also, the autolamps switch
position may not activate the headlamps
in all low visibility conditions, such as
daytime fog. Make sure the headlamps
are switched to auto or on, as
appropriate, during all low visibility
conditions. Failure to do so may result in
a crash.
The daytime running lamps turn on when:
1. The ignition is switched to the on
position.
2. The transmission is not in park (P) for
vehicles with automatic transmissions
or the parking brake is released for
vehicles with manual transmissions.
3. The lighting control is in the off or
autolamps positions.
4. The headlamps are off.
DIRECTION INDICATORS
E162681
Push the lever up or down to use the
direction indicators.
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Lighting
Note: Tap the lever up or down to make the
direction indicators flash three times to
indicate a lane change.
INTERIOR LAMPS
Courtesy Lamp
E112207
B
C
A
OffA
Door contactB
OnC
If you set the switch to position B, the
courtesy lamp will switch on when you
unlock your vehicle or open a door. If you
leave a door open with the ignition
switched off, the courtesy lamp will switch
off automatically after a short period of
time to prevent your vehicle battery from
losing charge. To switch it back on, switch
the ignition on for a short period of time.
The courtesy lamp will also switch on
when you switch the ignition off. It will
switch off automatically after a short
period of time or when you start the engine.
If you set the switch to position C with the
ignition switched off, the courtesy lamp
will switch on. It will switch off
automatically after a short period of time
to prevent your vehicle battery from losing
charge. To switch it back on, switch the
ignition on for a short period of time.
Reading Lamps
E112208
If you switch the ignition off, the reading
lamps will switch off automatically after
a short period of time to prevent your
vehicle battery from losing charge. To
switch them back on, switch the ignition
on for a short period of time.
Entrance Lamps
E162050
The lamps are located above the rear
doors and sliding door. They will switch on
and off automatically when you open and
close the doors. If you unlock the doors
with the remote control, they will switch
on. They will switch off automatically after
a short period of time.
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Lighting
CARGO LAMPS
Switching the Cargo Lamps Off
Press the button to switch the cargo lamps
off when a door is open.
Note: The cargo lamps switch only
operates when the ignition is off.
The switch is inside the cargo area, behind
the left-hand rear door.
The cargo lamps turn off after a short
period of time to prevent the battery from
running out of charge.
Switching the Cargo Lamps On
Press the button to switch the cargo lamps
on.
If the cargo lamps turned off to prevent
the battery from running out of charge or
you switched them off by pressing the
button, reset the switch first.
Resetting the Switch
To reset the switch, do one of the
following:
• Lock or unlock a door.
• Open or close a front door.
• Switch the ignition on then off.
Press the button to switch the cargo lamps
on.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Lighting
POWER WINDOWS
WARNING: To avoid risk of injury,
do not leave children or pets unattended
in your vehicle.
WARNING: When closing the
power windows, you should verify they
are free of obstructions and make sure
that children and pets are not in the
proximity of the window openings.
E146043
Press the control to open the window. The
window will stop if you release the switch
before the window fully opens.
Lift the control to close the window. The
window will stop if you release the switch
before the window fully closes.
Note: You may hear a pulsing noise when
just one of the windows is open. Lower the
opposite window slightly to reduce this
noise.
Accessory Delay
You can use the window switches for
several minutes when you switch the
ignition off or until you open any door.
Driver Side One-Touch Down
Press the control fully and release it. Press
again or lift it to stop the window.
Driver Side One-Touch Up
Lift the control fully and release it. Press
again or lift it to stop the window.
Bounce-Back
The window will automatically stop and
reverse some distance if it detects an
obstacle while closing.
Overriding the Bounce-Back Feature
WARNING: When you override the
bounce-back feature the window will
not reverse if it detects an obstacle. Take
care when closing the windows to avoid
personal injury or damage to your
vehicle.
To override this protection feature when
there is a resistance, for example in winter:
1. Close the window twice until it reaches
the point of resistance and let it
reverse.
2. Close the window a third time to the
point of resistance. Bounce-back is
now disabled and you can close the
window manually. The window will go
past the point of resistance and you
can close it fully.
If the window does not close after the third
attempt the system requires service.
Resetting the Bounce-Back Feature
WARNING: The bounce-back
feature remains turned off until it is reset.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Windows and Mirrors
1. Lift and hold the switch until the
window is fully closed.
2. Release the switch.
3. Lift the switch again for one second.
4. Release the switch.
5. Lift the switch again for one second.
6. Open the window and then try to close
using the one-touch feature.
7. Repeat the procedure if the window
does not close using the one-touch
feature.
Note: If you disconnect the battery, you
must reset the bounce-back memory.
EXTERIOR MIRRORS
Power Exterior Mirrors
WARNING: Do not adjust the
mirrors when your vehicle is moving. This
could result in the loss of control of your
vehicle, serious personal injury or death.
E71280
Left-hand mirrorA
OffB
Right-hand mirrorC
E71281
Move the controller in the direction of the
arrows to adjust the mirror.
Power Folding Mirrors (If Equipped)
Folding and Unfolding
The power folding mirrors operate with the
ignition on, and for several minutes after
you switch the ignition off.
E72184
Move the controller downward to fold or
unfold the mirrors.
Note: You can only fold the mirrors when
the controller is set to position B.
Note: If you fold and unfold the mirrors
several times within one minute, the power
fold function may turn off to protect the
motors from overheating.
Do not manually fold or unfold power
folding mirrors.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Windows and Mirrors
Loose Mirror
If your power-folding mirrors are manually
folded, they may not work properly even
after you re-position them. You need to
reset them if:
• The mirrors vibrate when you drive.
• The mirrors feel loose.
• The mirrors do not stay in the folded or
unfolded position.
• One of the mirrors is not in its normal
driving position.
To reset the power-fold feature, use the
power-folding mirror control to fold and
unfold the mirrors. You may hear a loud
noise as you reset the power-folding
mirrors. This sound is normal. Repeat this
process as needed each time the mirrors
are manually folded.
Fold-Away Exterior Mirrors
Push the mirror toward the door window
glass. Make sure that you fully engage the
mirror in its support when you unfold it.
INTERIOR MIRROR
Manual Dimming Mirror
WARNING: Do not adjust the
mirrors when your vehicle is moving. This
could result in the loss of control of your
vehicle, serious personal injury or death.
Pull the tab below the mirror toward you
to reduce the effect of bright light from
behind.
Automatic Dimming Mirror (If Equipped)
WARNING: Do not adjust the
mirrors when your vehicle is moving. This
could result in the loss of control of your
vehicle, serious personal injury or death.
The mirror dims to reduce the effect of
bright light from behind. It returns to
normal when the bright light from behind
is no longer present or if you shift into
reverse (R).
Do not block the sensors on the front and
back of the mirror.
Note: A rear center passenger or raised rear
center head restraint could prevent light
from reaching the sensor.
REAR QUARTER WINDOWS
Opening the Rear Quarter
Windows
E170036
1
2
1. Press the unlock button to release the
catch.
Note: Depending on the lock type fitted,
you will have to either press the unlock
buttons together or down to release the
catch.
2. Hold the catch and push the window
open. Make sure the catch engages.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Windows and Mirrors
Note: There is an audible click when the
catch engages.
Closing the Rear Quarter Windows
1. Hold and pull the catch to close the
window.
2. Press the catch to engage the lock.
Note: There is an audible click when the
lock engages.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Windows and Mirrors
GAUGES
E184961
Information display. See Information Displays (page 97).A
Speedometer.B
Engine coolant temperature gauge.C
Tripmeter reset and distance to empty toggle button.D
Fuel gauge.E
Tachometer.F
Information Display
Odometer
Registers the distance your vehicle has
traveled.
Outside Air Temperature
Shows the outside air temperature.
Trip Computer
See Trip Computer (page 100).
Vehicle Settings and Personalization
See General Information (page 97).
Engine Coolant Temperature
Gauge
WARNING: Never remove the
coolant reservoir cap while the engine is
running or hot.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Instrument Cluster
At normal operating temperature, the
needle will remain in the center section.
If the needle enters the red section, the
engine is overheating. Stop your vehicle as
soon as it is safe to do so and switch the
engine off. Determine the cause once the
engine has cooled down. See Engine
Coolant Check (page 236).
Note: Do not restart the engine until the
cause of overheating has been determined
and resolved.
Tripmeter Reset and Distance to
Empty (If Equipped)
Press the button to change between the
tripmeter and distance to empty
information. Press and hold the button to
reset the tripmeter.
Fuel Gauge
Note: The fuel gauge may vary slightly
when your vehicle is moving or on a gradient.
Switch the ignition on. The fuel gauge will
indicate approximately how much fuel is
in the fuel tank. The arrow adjacent to the
fuel pump symbol indicates on which side
of your vehicle the fuel filler door is located.
The needle should move toward F when
you refuel your vehicle. If the needle points
to E after adding fuel, this indicates your
vehicle needs service soon.
After refueling some variability in needle
position is normal:
• It may take a short time for the needle
to reach F after leaving the gas station.
This is normal and depends upon the
slope of pavement at the gas station.
• The fuel amount dispensed into the
tank is a little less or more than the
gauge indicated. This is normal and
depends upon the slope of pavement
at the gas station.
• If the gas station nozzle shuts off
before the tank is full, try a different
gas pump nozzle.
Low Fuel Reminder
A low fuel reminder triggers when the fuel
gauge needle is at 1/16th.
Variations:
Distance-to-emptyFuel gauge positionDriving type (fuel economy
conditions)
35 miles to 80 miles (56 km
to 129 km)
1/16thHighway driving
35 miles (56km)1/16thSevere duty driving (trailer
towing, extended idle)
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Instrument Cluster
WARNING LAMPS AND
INDICATORS
The following warning lamps and
indicators alert you to a vehicle condition
that may become serious. Some lamps
illuminate when you start your vehicle to
make sure they work. If any lamps remain
on after starting your vehicle, refer to the
respective system warning lamp for further
information.
Note: Some warning indicators appear in
the information display and operate the
same as a warning lamp but do not
illuminate when you start your vehicle.
Airbag Warning Lamp
E67017
If it does not illuminate when you
switch the ignition on, continues
to flash or remains on when the
engine is running, this indicates a
malfunction. Have your vehicle checked
as soon as possible.
Anti-Lock Brake System Warning
Lamp
If it illuminates when you are
driving, this indicates a
malfunction. Your vehicle
continues to have normal braking without
the anti-lock brake system function. Have
your vehicle checked as soon as possible.
It momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have your vehicle
checked as soon as possible.
Battery Charging Condition
Warning Lamp
It illuminates when you switch
the ignition on.
If it illuminates when the engine is running
this indicates a malfunction. Have your
vehicle checked as soon as possible.
Brake System Warning Lamp
WARNING: Driving extended
distances with the parking brake
engaged can cause brake failure and the
risk of personal injury.
E138644
It illuminates when you engage
the parking brake and the
ignition is on.
If it illuminates when your vehicle is
moving, make sure the parking brake is
disengaged. If the parking brake is
disengaged, this indicates low brake fluid
level or a brake system fault. Have your
vehicle immediately checked.
It momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have your vehicle
checked as soon as possible.
Diesel Warning Lamps (If Equipped)
Diesel Exhaust Fluid Warning Lamp
E163176
It illuminates when the diesel
exhaust fluid is low.
If it illuminates, the information display
message advises whether it is diesel
exhaust fluid level related or due to a
system malfunction. If the diesel exhaust
fluid level is sufficient, this indicates a
system malfunction. Have your vehicle
checked as soon as possible.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Instrument Cluster
Glow Plug Indicator
If it illuminates, wait until it turns
off before starting.
Water In Fuel Warning Lamp
If it illuminates when the engine
is running this indicates there is
excess water in the fuel filter.
This occurs when approximately 7 fl oz
(200 ml) of water accumulates in the fuel
filter water trap. Have your vehicle
checked as soon as possible.
Alternatively you may be able to drain the
fuel filter water trap.
See Draining the Fuel Filter Water Trap
(page 242).
Note: If it illuminates when the engine is
running after draining the fuel filter water
trap, this indicates a fuel filter service is
required. Have your vehicle checked as soon
as possible.
Direction Indicator
It illuminates when you switch a
direction indicator or the hazard
flashers on. Flashes during
operation. An increase in the rate of
flashing warns of a failed indicator bulb.
Note: An increase in the rate of flashing
could also indicate that the trailer tow
system has detected a fault that requires
service. Have your vehicle checked as soon
as possible.
Door Ajar
It illuminates when you switch
the ignition on and remains on if
any door or the hood is open.
Engine Coolant Temperature
Warning Lamp
If it illuminates when your vehicle
is moving, this indicates that the
engine is overheating. Stop your
vehicle as soon as it is safe to do so and
switch the engine off. Have your vehicle
checked as soon as possible.
Engine Warning Lamps
Powertrain Warning Lamp
If it illuminates when the engine is running
this indicates a malfunction. Drive in a
moderate fashion (avoid heavy
acceleration and deceleration). Continuing
to drive your vehicle may cause reduced
power or the engine to stop. Switch the
ignition off and attempt to restart the
engine. Have your vehicle checked as soon
as possible.
Malfunction Indicator Lamp
If it illuminates when the engine is running
this indicates a malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Drive in a moderate fashion (avoid heavy
acceleration and deceleration) and have
your vehicle immediately serviced.
It illuminates when you switch the ignition
on prior to engine start to check the bulb
and to indicate whether your vehicle is
ready for Inspection and Maintenance
(I/M) testing.
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Instrument Cluster
Normally, it illuminates until the engine is
cranked and automatically turns off if no
malfunctions are present. However, if after
15 seconds it flashes eight times, this
indicates that your vehicle is not ready for
Inspection and Maintenance (I/M) testing.
See Engine Emission Control (page 140).
Fasten Seatbelt Warning Lamp
E71880
It illuminates and a chime
sounds until you fasten the
seatbelts.
Headlamp High Beam Indicator
It illuminates when you switch
the headlamp high beam on.
Lamps on Indicator
It illuminates when you switch
the headlamp low beam or the
side and rear lamps on.
Lane Departure Warning Indicator
It illuminates when you switch
the system off.
It illuminates when the system
is not available and may indicate that the
system requires service. Have your vehicle
checked as soon as possible.
Low Fuel Level Warning Lamp
If it illuminates when you are
driving, refuel as soon as
possible.
Low Tire Pressure Warning Lamp
(If Equipped)
It illuminates if the tire pressure
in one or more tires is below the
correct tire pressure.
If it does not illuminate when you switch
the ignition on, or flashes when the engine
is running, this indicates a malfunction.
Have your vehicle checked as soon as
possible. See Tire Pressure Monitoring
System (page 288).
Low Washer Fluid Level Warning
Lamp
E132353
It illuminates when the washer
fluid is low.
Message Center Indicator
It illuminates when a new
message is stored in the
information display.
The indicator is red or amber depending
on the severity of the condition and it
remains on until the condition is resolved.
See Information Messages (page 101).
Oil Pressure Warning Lamp
WARNING: If it illuminates when
you are driving do not continue your
journey, even if the oil level is correct.
Have your vehicle checked.
If it illuminates when the engine
is running this indicates a
malfunction. Stop your vehicle
as soon as it is safe to do so and switch the
engine off.
Check the engine oil level. If the oil level is
sufficient, this indicates a system
malfunction. Have your vehicle
immediately checked.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Instrument Cluster
Stability Control and Traction
Control Indicator
E138639
Flashes during operation.
If it does not illuminate when you
switch the ignition on, or remains
on when the engine is running, this
indicates a malfunction. Have your vehicle
checked as soon as possible.
Note: The system automatically turns off
if there is a malfunction.
See Stability Control (page 160). See
Traction Control (page 159).
Stability Control and Traction
Control Off Warning Lamp
E130458
It illuminates when you switch
the system off.
Tow/Haul Warning Lamp
E161509
It illuminates when you switch
the system on.
If it flashes when the engine is
running this indicates a malfunction and
could lead to transmission damage that
may not be covered by the vehicle
Warranty. Have your vehicle checked as
soon as possible.
AUDIBLE WARNINGS AND
INDICATORS
Airbag Secondary Warning
Sounds when the airbag system and the
airbag warning lamp requires service.
Door Ajar
Sounds when a door is not fully closed and
your vehicle is moving.
Exterior Lamps On
Sounds when you open the driver door and
the exterior lamps are on.
Transmission Selector Lever Not
in park (P)
Sounds when you open the driver door and
the transmission is not in park (P).
Key in Ignition
Sounds when the driver door is open and
the key is in the ignition.
Parking Brake On
Sounds when the parking brake is on and
your vehicle is moving. If the warning
chime remains on after you have released
the parking brake, the system has detected
a fault that requires service. Have your
vehicle immediately checked.
Seatbelt Reminder
WARNING: Do not sit on top of a
fastened seatbelt to prevent the seatbelt
reminder from coming on. The occupant
protection system will only provide
optimum protection when you use the
seatbelt properly.
Sounds when a seatbelt is unfastened in
an occupied seat and your vehicle is
moving.
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Instrument Cluster
GENERAL INFORMATION
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
You can control various systems on your
vehicle using the information display
controls on the steering wheel.
The information display shows the
corresponding information.
Information Display Controls
E138659
• Press the up and down arrow buttons
to scroll through and highlight the
options within a menu.
• Press the right arrow button to enter a
submenu.
• Press the left arrow button to exit a
submenu.
• Press the OK button to choose and
confirm settings or messages.
Menu Structure
You can access the menu using the
information display control.
E204495
This icon gives you the ability to
switch a feature on or off. A
check in the box indicates the
feature is enabled, and unchecked
indicates the feature is disabled.
Note: Some options may appear slightly
different or not at all if the items are
optional.
Main Menu
Trip computer 1
Trip computer 2
Information
Settings
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Information Displays
Trip computer 1
Trip computer 2
All Values
1
Speed
Trip Odometer
Gear ShiftingFord EcoModeAverage Fuel
Anticipation
Speed
Information
Distance to E
Trip Timer
Outside Temp.
1
This feature is seen on high level clusters.
Note: The trip computer readings can be
reset independently. See Trip Computer
(page 100).
Information
Driver Alert
DEF Level
Exhaust Filter
Engine Hours
Engine Hours
Trailer Brake
MyKey
MyKey Info
System Check
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Information Displays
Settings
Traction CtrlDriver Assist
Auto Exh.Clean
Driver Alert
Tire Monitor
AutoPower Step
Deploy
Off
ElectricTrailer Brake
Elec.-Hydraulic
Lane Keeping
Navigation infoDisplay
Choose your applicable setting.Language
Choose your applicable setting.Distance
Choose your applicable setting.Temperature
DisplayCompassConvenience
Calibrate
AutolockLocks
Autounlock
Global Unlock
Custom Lock
Create MyKeyCreate MyKeyMyKey
Always OnTraction Ctrl
User selectable
Choose your applicable setting.Max Speed
Off
Choose your applicable setting.Speed Warning
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Information Displays
Settings
Off
Volume Limiter
Clear MyKeyClear MyKeys
System Check
All active warnings will display first if
applicable. The system check menu may
appear different based upon equipment
options and current vehicle status. Use the
up and down arrow buttons to scroll
through the list. See Information
Messages (page 101).
TRIP COMPUTER
Resetting the Trip Computer
Press and hold OK on the current screen
to reset the respective trip, distance, time
and average fuel consumption information.
All Values
Indicates all the respective trip, distance,
time and average fuel consumption
information.
Average Fuel Consumption
Indicates the average fuel consumption
since the function was last reset.
Distance to Empty
Indicates the approximate distance your
vehicle will travel on the fuel remaining in
the tank. Changes in driving pattern may
cause the value to vary.
Outside Air Temperature
Shows the outside air temperature.
Trip Odometer
Registers the distance traveled of
individual journeys.
Trip Timer
Registers the elapsed time of individual
journeys or the total time since the function
was last reset.
Digital Speedometer
Provides a digital display of the current
vehicle speed.
PERSONALIZED SETTINGS
Measure Units
You can choose personalized settings
using the information display control on
the steering wheel. See Information
Displays (page 97).
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Information Displays
To swap between imperial and metric units, scroll to:
Action and DescriptionMessage
Press the OK button.Display
Choose your applicable setting. Press the OK button.Measure unit
Swapping between imperial and metric units will affect the
following displays:
• Average fuel consumption.
• Distance to empty.
• Odometer.
• Outside temperature units.
• Trip odometer.
• Digital Speedometer.
INFORMATION MESSAGES
E130248
Press the OK button to acknowledge and
remove some messages from the
information display. The information
display will automatically remove other
messages after a short period of time.
You need to confirm certain messages
before you can access the menus.
The message indicator
illuminates to supplement some
messages.
The indicator is red or amber depending
on the severity of the condition and it
remains on until the condition is resolved.
A system-specific symbol with a message
indicator may supplement some
messages.
Note: Depending on your vehicle options
and instrument cluster type, not all of the
messages will display or be available. The
information display may abbreviate or
shorten certain messages.
Airbag
ActionMessage
Have your vehicle checked as soon as possible.Airbag fault Service now
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Information Displays
Battery and Charging System
ActionMessage
Stop your vehicle as soon as it is safe to do so and switch the
engine off.
Electrical system over-
voltage Stop safely
Have your vehicle checked as soon as possible.
Displays if the battery is low or has no charge. Switch off all
unnecessary electrical equipment. Have your vehicle checked
as soon as possible.
Battery low See manual
Diesel Exhaust Fluid Level
ActionMessage
Indicates the approximate distance remaining before the
diesel exhaust fluid tank will be empty. Refill the diesel
exhaust fluid tank as soon as possible.
DEF level low Range XXX
mi Refill now
Indicates the approximate distance remaining before the
diesel exhaust fluid tank will be empty and when it will restrict
your vehicle speed. Refill the diesel exhaust fluid tank as soon
as possible.
DEF level empty YY MPH
max in XXX mi
Indicates that the diesel exhaust fluid tank is empty and that
your vehicle speed is being restricted. Refill the diesel exhaust
fluid tank as soon as possible.
DEF level empty Speed
limited to YY MPH
Indicates that the diesel exhaust fluid tank is empty and that
your vehicle speed will be restricted when you restart your
vehicle. Refill the diesel exhaust fluid tank as soon as possible.
DEF level empty YY MPH
max Upon restart
Indicates that the diesel exhaust fluid tank is empty and that
the engine will soon be restricted to idle operation.
DEF level empty Engine
idled soon
Indicates that the diesel exhaust fluid tank is empty and that
the engine is restricted to idle operation.
DEF level empty Engine
idled See manual
Note: When filling the diesel exhaust fluid tank from empty, there may be a short period
before the increased diesel exhaust fluid level is registered. The system must register the
increased diesel exhaust fluid level before your vehicle will return to full power.
Diesel Exhaust Fluid System Malfunction
ActionMessage
Indicates that your vehicle speed will soon be restricted.DEF fault YY MPH max in
XXXX mi
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Information Displays
ActionMessage
The system has detected a fault that requires service. Have
your vehicle checked as soon as possible.
Indicates that your vehicle speed is restricted.DEF fault Speed limited
to YY MPH The system has detected a fault that requires service. Have
your vehicle checked as soon as possible.
Indicates that the engine will soon be restricted to idle oper-
ation.
DEF fault Engine idled
soon
The system has detected a fault that requires service. Have
your vehicle checked as soon as possible.
Indicates that the engine is restricted to idle operation.DEF fault Engine idled
See manual The system has detected a fault that requires service. Have
your vehicle checked as soon as possible.
Indicates that your vehicle speed will be restricted when you
restart your vehicle.
DEF level empty YY MPH
max Upon restart
The system has detected a fault that requires service. Have
your vehicle checked as soon as possible.
Door Open
ActionMessage
Stop your vehicle as soon as it is safe to do so, shift into park
(P), apply the parking brake and close the door.
Driver door ajar
Stop your vehicle as soon as it is safe to do so, shift into park
(P), apply the parking brake and close the door.
Driver side rear door ajar
Stop your vehicle as soon as it is safe to do so, shift into park
(P), apply the parking brake and close the door.
Passenger door ajar
Stop your vehicle as soon as it is safe to do so, shift into park
(P), apply the parking brake and close the door.
Passenger side rear door
ajar
Stop your vehicle as soon as it is safe to do so, shift into park
(P), apply the parking brake and close the hood.
Hood open
Stop your vehicle as soon as it is safe to do so, shift into park
(P), apply the parking brake and close the door.
Rear load compartment
door ajar
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Information Displays
Engine
ActionMessage
Have your vehicle checked as soon as possible.Engine fault Service now
Displays when the engine temperature is too high. Stop your
vehicle as soon as it is safe to do so, switch the engine off
and allow it to cool. If the problem persists, have your vehicle
checked as soon as possible.
High engine temperature
Stop safely
See Engine Coolant Check (page 236).
Lighting
ActionMessage
Displays if a brake lamp bulb fails.Brake lamp Bulb fault
See Maintenance (page 229).
Displays if a low beam bulb fails.Low beam Bulb fault
See Maintenance (page 229).
Displays if an electrical malfunction occurs with the headlamp
system. Have your vehicle checked as soon as possible.
Headlamp fault Service
required
Maintenance
ActionMessage
Displays when the engine oil life is depleted and your vehicle
requires an oil change.
Oil change required
See Engine Oil Check (page 234).
Displays if the system detects there is excess water in the
fuel filter.
Water detected in fuel
Service required
See Draining the Fuel Filter Water Trap (page 242).
Displays if the brake fluid level is low or if there is a brake
system fault. Have your vehicle checked immediately.
Brake fluid level low
Service now
See Brake Fluid Check (page 241).
Displays when the washer fluid is low and needs to be refilled.Washer fluid level low
See Washer Fluid Check (page 242).
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Information Displays
Occupant Protection
ActionMessage
The system has detected a fault that requires service. Have
your vehicle checked as soon as possible.
Service Beltminder
Parking Aid
ActionMessage
The system has detected a fault that requires service. Have
your vehicle checked as soon as possible.
Parking aid fault Service
required
Parking Brake
ActionMessage
Displays when the parking brake is set, the engine is running
and your vehicle speed is above 3 mph (5 km/h).
Park brake applied
If the warning message remains on after you have released
the parking brake, the system has detected a fault that
requires service. Have your vehicle checked as soon as
possible.
Starting System
ActionMessage
Displays when you start your vehicle as a reminder to fully
press the brake pedal.
Press brake to start
See Starting and Stopping the Engine (page 124).
Displays if your vehicle fails to start.Cranking time exceeded
See Starting and Stopping the Engine (page 124).
Tire Pressure Monitoring System
ActionMessage
Displays if the tire pressure in one or more tires is below the
correct pressure.
Low Tire Pressure
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Information Displays
ActionMessage
See Tire Pressure Monitoring System (page 288).
The system has detected a fault that requires service. Have
your vehicle checked as soon as possible.
Tire Pressure Monitor
Fault
See Tire Pressure Monitoring System (page 288).
Displays if the system detects a fault with a tire pressure
sensor or the spare tire is in use.
Tire Pressure Sensor
Fault
See Tire Pressure Monitoring System (page 288).
If the warning message remains on after you have checked
the tire pressures, the system has detected a fault that
requires service. Have your vehicle checked as soon as
possible.
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Information Displays
MANUAL CLIMATE CONTROL
E147011
A EB DC
Fan speed control: Controls the volume of air circulated in your vehicle. Adjust
to select the desired fan speed or switch off. If you switch the fan off, the
windshield may fog up.
A
Recirculated air: Press the button to switch between outside air and
recirculated air. When you select recirculated air, the air currently in the
passenger compartment recirculates. This can reduce the time needed to cool
the interior, when used with A/C, and reduce unwanted odors from entering
your vehicle.
B
Note: Recirculation air may turn off automatically, or be prevented from turning
on in all airflow modes except MAX A/C to reduce risk of fogging. Recirculated
air may also turn on and off automatically in instrument panel or instrument
panel and floor airflow modes during hot weather to improve cooling efficiency.
Temperature control: Controls the temperature of the air circulated in your
vehicle. Adjust to select the desired temperature. If you select MAX A/C, the
system distributes recirculated air through the instrument panel air vents. This
mode is more economical and efficient than normal air conditioning. Turn the
temperature control to maximum heat to turn the auxiliary heater on
C
Air conditioning: Press the button to switch the air conditioning on or off. To
improve air conditioning when starting your vehicle, drive with the windows
open for two to three minutes.
D
Air distribution control: Adjust to select the desired air distribution.E
Select to distribute air through
the instrument panel air vents.
Select to distribute air through
the instrument panel air vents
and footwell air vents.
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Climate Control
Select to distribute air through
the footwell air vents.
Select to distribute air through
the windshield air vents and
footwell air vents.
Select to distribute air through
the windshield air vents. You can
also use this setting to defog or
clear the windshield of a thin covering of
ice. You can also increase the temperature
and fan speed to improve clearing.
HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints
Note: Prolonged use of recirculated air may
cause the windows to fog up.
Note: A small amount of air may be felt
from the footwell air vents regardless of the
air distribution setting.
Note: To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: Do not place objects under the front
seats as this may interfere with the airflow
to the rear seats.
Note: Keep the air intakes in front of the
windshield free from obstruction (such as
snow or leaves) to allow the climate control
system to function effectively.
Note: To reduce fogging of the windshield
during humid weather, adjust the air
distribution control to the windshield air
vents position. Increase the temperature
and fan speed and press the A/C button to
improve clearing, if required.
Heating the Interior Quickly
• Adjust the fan speed to the highest
speed setting.
• Adjust the temperature control to the
highest setting.
• Adjust the air distribution control to the
footwell air vents position.
Recommended Settings for
Heating
• Adjust the fan speed to the second
speed setting.
• Adjust the temperature control to the
midway point of the hot settings.
• Adjust the air distribution control to the
footwell and windshield air vents
position.
Cooling the Interior Quickly
• Adjust the fan speed to the highest
speed setting.
• Adjust the temperature control to the
MAX A/C position.
• Adjust the air distribution control to the
instrument panel air vents position.
Recommended Settings for
Cooling
• Adjust the fan speed to the second
speed setting.
• Adjust the temperature control to the
midway point of the cold settings.
• Adjust the air distribution control to the
instrument panel air vents position.
Vehicle Stationary for Extended
Periods During Extreme High
Ambient Temperatures
• Apply the parking brake.
• Move the transmission selector lever
to position P or neutral.
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Climate Control
• Adjust the temperature control to the
MAX A/C position.
• Adjust the fan speed to the lowest
speed setting.
Side Window Defogging in Cold
Weather
• Adjust the air distribution control to the
instrument panel and windshield air
vents positions.
• Press the A/C button.
• Adjust the temperature control to the
desired setting.
• Adjust the fan speed to the highest
setting.
• Direct the instrument panel side air
vents toward the side windows.
• Close the instrument panel vents.
Maximum Cooling Performance in
Instrument Panel or Instrument
Panel and Footwell Positions
• Adjust the temperature control to the
lowest setting.
• Press the A/C and recirculated air
buttons.
• Adjust the fan speed to the highest
setting initially and then adjust it to suit
the desired comfort level.
REAR PASSENGER CLIMATE
CONTROLS
Adjusting the Blower Motor Speed
Directing Air to the Overhead Air
Vents
When you direct air to the
overhead air vents, the system
distributes cold air.
Directing Air to the Footwell Air
Vents
When you direct air to the
footwell air vents, the system
distributes hot air.
Directing Air to the Overhead Air
Vents and the Footwell Air Vents
When you direct air to the
Overhead and footwell air vents,
the system distributes warm air.
HEATED WINDOWS AND
MIRRORS
Heated Rear Window (If Equipped)
Note: Make sure the engine is running
before operating the heated windows.
Note: The heated rear window button is
located on the instrument panel, near the
instrument cluster.
E72507
Press the button to clear the
heated rear window of thin ice
and fog. The heated rear
window will automatically turn off after a
short period of time.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
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Climate Control
Heated Exterior Mirrors
When you switch the heated rear
window on, the heated exterior
mirrors will automatically turn
on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products.
Note: On vehicles without a heated exterior
mirror button, the mirrors turn on
automatically when you switch the heated
rear window on.
REMOTE START (IF EQUIPPED)
When you remote start your vehicle using
a Ford Original Accessory remote start
system, the engine shuts down if you do
any of the following:
• Unlock your vehicle and open any door.
• Insert the key in the ignition.
• Press the brake pedal.
For more information, refer to the separate
Vehicle Security and Remote Start
Systems Owner’s Manual provided with
your vehicle or contact an authorized
dealer.
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Climate Control
SITTING IN THE CORRECT
POSITION
WARNING: Do not recline the
seatback too far as this can cause the
occupant to slide under the seatbelt,
resulting in serious injury in the event of
a collision.
WARNING: Always sit upright
against your seatback with your feet on
the floor.
WARNING: Do not place objects
higher than the top of the seat backrest.
Failure to follow this instruction could
result in personal injury or death in the
event of a sudden stop or crash.
E68595
When you use them properly, the seat,
head restraint, seatbelt and airbags will
provide optimum protection in the event
of a crash.
We recommend that you follow these
guidelines:
• Sit in an upright position with the base
of your spine as far back as possible.
• Do not recline the seat backrest so that
your torso is more than 30° from the
upright position.
• Adjust the head restraint so that the
top of it is level with the top of your
head and as far forward as possible.
Make sure that you remain
comfortable.
• Keep sufficient distance between
yourself and the steering wheel. We
recommend a minimum of 10 in
(25 cm) between your breastbone and
the airbag cover.
• Hold the steering wheel with your arms
slightly bent.
• Bend your legs slightly so that you can
press the pedals fully.
• Position the shoulder strap of the
seatbelt over the center of your
shoulder and position the lap strap
tightly across your hips.
Make sure that your driving position is
comfortable and that you can maintain full
control of your vehicle.
HEAD RESTRAINTS
WARNING: The adjustable head
restraint is a safety device. Whenever
possible it should be installed and
correctly adjusted when the seat is
occupied. An incorrectly adjusted head
restraint may provide reduced protection
to an occupant during certain rear
impacts.
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Seats
The head restraint consists of:
E215998
Energy absorbing head restraint.A
Guide sleeve adjust and unlock
button.
B
Guide sleeve unlock and remove
button.
C
Steel stems.D
Adjusting the Head Restraint
WARNING: Adjust the head
restraints for all passengers before you
drive your vehicle. This will help minimize
the risk of neck injury in the event of a
crash. Do not adjust the head restraints
when your vehicle is moving.
Note: Adjust the seat backrest to an upright
driving position before adjusting the head
restraint. Adjust the head restraint so that
the top of it is level with the top of your head
and as far forward as possible.
Raising the Head Restraint
Lift the head restraint up.
Lowering the Head Restraint
1. Press and hold button B.
2. Push the head restraint down.
Removing the Head Restraint
WARNING: Do not remove the
head restraint from an occupied seat.
1. Lift the head restraint up until it
reaches its highest position.
2. Press and hold buttons B and C.
3. Remove the head restraint.
Installing the Head Restraint
WARNING: Install head restraints
correctly to help minimize the risk of neck
injury in the event of a crash.
1. Align the steel stems into the guide
sleeves.
2. Press and hold buttons B and C.
3. Push the head restraint down.
MANUAL SEATS
Moving the Seat Backward or
Forward
WARNING: Do not place cargo or
any objects behind the seat backrest
before returning it to the original position.
Pull on the seat backrest to make sure
that it has fully latched after returning
the seat backrest to its original position.
An unlatched seat may become
dangerous if you stop suddenly or have
a crash.
WARNING: Do not adjust the
driver seat when your vehicle is moving.
This may result in sudden seat
movement, causing the loss of control
of your vehicle.
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Seats
WARNING: Make sure the driver
seat fully locks into place by rocking it
backward and forward.
E177638
1. Lift the handle.
2. Move the seat backward or forward to
attain the desired position.
3. Release the handle.
Note: The driver seat has removable stop
bolts on the track to enable access to the
vehicle battery. See Changing the 12V
Battery (page 244).
Adjusting the Lumbar Support (If
Equipped)
E146386
1. Rotate the handle clockwise or counter
clockwise to attain the desired lumbar
support.
Recline Adjustment
WARNING: Do not adjust the
driver seat backrest when your vehicle is
moving. This may result in sudden seat
movement, causing the loss of control
of your vehicle.
WARNING: Do not adjust the
recliner from inside your vehicle if the
seat is unoccupied. The seat back may
move suddenly and cause personal
injury.
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Seats
E175474
1. Lift the handle.
2. Move the seat back backward or
forward to attain the desired position.
3. Release the handle.
Adjusting the Armrest
3
E95256
1
2
1. Raise the armrest fully.
2. Lower the armrest to the stowed
position.
3. Raise the armrest to attain the desired
position.
POWER SEATS (IF EQUIPPED)
WARNING: Do not adjust the
driver seat when your vehicle is moving.
WARNING: Do not place cargo or
any objects behind the seat backrest
before returning it to the original position.
WARNING: The driver seat has
removable stop bolts on the track to
enable access to the vehicle battery. See
Changing the 12V Battery (page 244).
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Seats
E138647
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Seats
Power Lumbar
E138648
REAR SEATS
WARNING: Do not use the bench
seats as a bed when your vehicle is
moving. Failure to follow this warning
could result in serious personal injury or
death.
WARNING: Do not place any
objects on a folded seat. Hard objects
may become projectiles in a crash or
sudden stop, which may increase the risk
of serious personal injury.
Note: Rear seat arrangements vary
depending on the vehicle.
Recline Adjustment (If Equipped)
WARNING: When reclining the
seat backrest forward and backward,
take care not to get your hands caught
between the seat backrest and the
frame, catches or mechanism. Failure to
take care may result in personal injury.
WARNING: Make sure that any
cargo or objects are not trapped behind
the seat backrest. Make sure the
seatbelts are not trapped in any way
when unfolding the seat backrest up.
Failure of an occupant to be able to use
a trapped seatbelt increases the risk of
serious personal injury or death.
WARNING: Make sure that the
seat backrest is fully engaged in its
catch. A seat backrest which is not fully
engaged in its catch could move in the
event of an accident. This may result in
serious personal injury or death.
E172224
With the seat occupied, pull the lever or
strap to recline or raise the seat backrest.
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Seats
Removing Seats (Passenger
Vehicles)
WARNING: Seats can weigh up to
176 lb (80 kg). Do not attempt to lift or
carry a seat on your own.
WARNING: Do not use the release
handles to lift or carry the seat.
E173870
1
2
3
1. Pull the release handle up at an angle
from the floor.
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Seats
2. While holding the handle in this
position, tilt the top of the seat forward
to release the seat frame rear catches
from the floor.
3. When the rear seat latches are clear of
the floor, release the handle.
4. Pull the seat backward to release the
seat frame front catches.
5. Remove the seat from the vehicle.
Note: Two persons are required to release
the seat handles and remove the seat.
Note: You can only remove seats that have
integral release handles.
Note: The seatback does not fold forward.
Installing the Seats
WARNING: Make sure that the
floor catches are free from foreign
material before installing the seats.
WARNING: Make sure that you
securely fasten the seat catches when
installing. Check the latches are correctly
engaged by checking the red latch
indicators.
E178062
1. Align the seat frame front catches.
2. Push the seat forward to engage the
seat frame front catches.
3. Align the seat frame rear catches.
4. Allow the seat to drop under its own
weight for the last 6-8 in (15-20 cm).
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Seats
HEATED SEATS
WARNING: Use caution when
using the heated seat if you are unable
to feel pain to your skin because of
advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol
use, exhaustion or other physical
conditions. The heated seat could cause
burns even at low temperatures,
especially if used for long periods of time.
Failure to follow this instruction could
result in personal injury.
WARNING: Do not place anything
on the seat that blocks the heat, for
example a seat cover or a cushion. This
could cause the seat to overheat. Failure
to follow this instruction could result in
personal injury.
WARNING: Do not poke sharp
objects into the seat cushion or seat
backrest. This could damage the heated
seat element and cause it to overheat.
Failure to follow this instruction could
result in personal injury.
Do not switch the heated seat on if the
seat is wet.
E278736
Press the button to switch the heated seat
on or off.
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Seats
12 Volt DC Power Point
WARNING: Do not plug optional
electrical accessories into the cigar
lighter socket. Incorrect use of the cigar
lighter can cause damage not covered
by the vehicle warranty, and can result
in fire or serious injury.
WARNING: Do not use a power
point for operating a cigar lighter.
Incorrect use of the power points can
cause damage not covered by the
vehicle warranty, and can result in fire or
serious injury.
Note: When you switch the ignition on, you
can use the socket to power 12 volt
appliances with a maximum current rating
of 15 amps.
If the power supply does not work after you
switch the ignition off, switch the ignition
on.
Note: Do not hang any accessory from the
accessory plug.
Note: Do not use the power point over the
vehicle capacity of 12 volt DC 180 watts or
a fuse may blow.
Note: Always keep the power point caps
closed when not in use.
Do not insert objects other than an
accessory plug into the power point. This
will damage the power point and blow the
fuse.
Run the vehicle for full capacity use of the
power point.
To prevent the battery from running out of
charge:
• Do not use the power point longer than
necessary when the vehicle is not
running.
• Do not leave devices plugged in
overnight or when you park your vehicle
for extended periods.
Locations
E185878
Power points may be in the following
locations:
• On the instrument panel.
• Inside the cargo area.
AC Power Point (If Equipped)
WARNING: Do not keep electrical
devices plugged in the power point
whenever the device is not in use. Do not
use any extension cord with the 110 volt
AC power point, since it will defeat the
safety protection design. Doing so may
cause the power point to overload due
to powering multiple devices that can
reach beyond the 150 watt load limit and
could result in fire or serious injury.
Note: The power point will turn off when
the ignition is switched off or the battery
voltage drops below 11 volts.
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Auxiliary Power Points
Use the power point for powering electric
devices that require up to 150 watts. It is
under the parking brake lever.
E143941
When the indicator light on the power point
is:
• On: The power point is working, the
ignition is on and a device is plugged
in.
• Off: The power point is off, the ignition
is off or no device is plugged in.
• Flashing: The power point is in fault
mode.
The power outlet temporarily turns off
power when in fault mode if the device
exceeds the 150 watt limit. Unplug your
device and switch the ignition off. Switch
the ignition back on, but do not plug your
device back in. Let the system cool off and
switch the ignition off to reset the fault
mode. Switch the ignition back on and
make sure the indicator light remains on.
Do not use the power point for certain
electric devices, including:
• Cathode-ray, tube-type televisions.
• Motor loads, such as vacuum cleaners,
electric saws and other electric power
tools or compressor-driven
refrigerators.
• Measuring devices, which process
precise data, such as medical
equipment or measuring equipment.
• Other appliances requiring an
extremely stable power supply such as
microcomputer-controlled electric
blankets or touch-sensor lamps.
CIGAR LIGHTER
WARNING: Do not plug optional
electrical accessories into the cigar
lighter socket. Incorrect use of the cigar
lighter can cause damage not covered
by the vehicle warranty, and can result
in fire or serious injury.
E103382
Press the element in to use the cigar
lighter. It pops out after a short period of
time.
Do not hold the cigar lighter element
pressed in.
Note: If the power supply does not work
after you switch the ignition off, switch the
ignition on.
Note: If you use the socket when the engine
is not running, the battery may run out of
charge.
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Auxiliary Power Points
Note: When you switch the ignition on, you
can use the socket to power 12 volt
appliances with a maximum current rating
of 15 amps.
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Auxiliary Power Points
CUP HOLDERS
WARNING: Do not place hot drinks
in the cup holders when your vehicle is
moving.
WARNING: Make sure that cups
placed in the holders do not obstruct
your vision while driving.
OVERHEAD CONSOLE (IF
EQUIPPED)
Overhead Storage Compartments
Overhead Console
WARNING: Do not place heavy
objects in the overhead console. Heavy
objects may become projectiles in a
crash or sudden stop and may increase
the risk of serious injury.
E189357
BOTTLE HOLDER
WARNING: Do not place glass
objects in the bottle holder.
E171160
FRONT DOOR STORAGE
COMPARTMENT (IF EQUIPPED)
E169150
Turn the retaining clips counterclockwise
to open the storage compartment.
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Storage Compartments
GENERAL INFORMATION
WARNING: Extended idling at high
engine speeds can produce very high
temperatures in the engine and exhaust
system, creating the risk of fire or other
damage.
WARNING: Do not park, idle or
drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire.
WARNING: Do not start the engine
in a closed garage or in other enclosed
areas. Exhaust fumes can be toxic.
Always open the garage door before you
start the engine.
WARNING: Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately 5 mi
(8 km) after you reconnect it. This is
because the engine management system
must realign itself with the engine. You
can disregard any unusual driving
characteristics during this period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.
When you start the engine, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the
engine.
IGNITION SWITCH
E180794
A (off) - The ignition is off.
Note: When you switch the ignition off and
leave your vehicle, do not leave your key in
the ignition. This could cause your vehicle
battery to lose charge.
Note: To switch the engine off when your
vehicle is moving, move the transmission
selector lever to position N. Use the brakes
to bring the vehicle to a safe stop. After your
vehicle has stopped, switch the engine off
and move the transmission selector lever to
position P. Turn the key to position A or B.
B (accessory) - Allows the electrical
accessories such as the radio to operate
while the engine is not running.
Note: Do not leave the ignition key in this
position for too long. This could cause your
vehicle battery to lose charge.
C (on) - All electrical circuits operational.
Warning lamps and indicators illuminate.
D (start) - cranks the engine. Release the
key as soon as the engine starts.
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Starting and Stopping the Engine
STARTING A GASOLINE
ENGINE
The speed at which the engine idles
immediately after starting is optimized to
minimize vehicle emissions and maximize
cabin comfort and fuel economy.
Note: You can only attempt to start the
engine for a limited amount of time before
the starting system temporarily disables. If
you exceed the starting time limit, a
message may appear and you cannot
attempt to start the engine for at least 15
minutes.
Before starting your vehicle, check the
following:
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P).
Starting the Engine
1. Fully press the brake pedal.
Note: Do not touch the accelerator pedal.
2. Turn the key to position III.
Note: The engine may continue cranking
for up to 15 seconds or until it starts.
Note: The engine takes longer to start at
lower temperatures. It may crank for several
seconds when very cold.
Failure to Start
If you cannot start the engine after 3
attempts, wait 10 seconds and do the
following:
1. Fully press the brake pedal.
2. Apply the parking brake.
3. Shift into park (P).
4. Fully press the accelerator pedal and
hold it there.
5. Turn the key to position III and wait
until the engine stops.
6. Release the accelerator pedal.
7. Start the engine.
Stopping the Engine When Your
Vehicle is Stationary
1. Shift into park (P).
2. Turn the key to position 0.
3. Apply the parking brake.
Stopping the Engine When Your
Vehicle is Moving
WARNING: Switching off the
engine when your vehicle is still moving
results in a significant decrease in
braking assistance. Higher effort is
required to apply the brakes and to stop
your vehicle. A significant decrease in
steering assistance could also occur. The
steering does not lock, but higher effort
could be required to steer your vehicle.
When you switch the ignition off, some
electrical circuits, for example airbags,
also turn off. If you unintentionally switch
the ignition off, shift into neutral (N) and
restart the engine.
1. Shift into neutral and use the brakes to
bring your vehicle to a safe stop.
2. Shift into park (P).
3. Turn the key to position 0.
4. Apply the parking brake.
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Starting and Stopping the Engine
Guarding Against Exhaust Fumes
WARNING: Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods, we
recommend that you do one of the
following:
• Open the windows at least 1 in (3 cm).
• Set your climate control to outside air.
Engine Warning Lamps
Malfunction Indicator Lamp
Check Engine
If it illuminates when the engine is running
this indicates a malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Avoid heavy acceleration and deceleration
and have your vehicle immediately
serviced.
Powertrain Warning Lamp
If it illuminates when the engine is running
this indicates a malfunction. If it flashes
when you are driving, immediately reduce
the vehicle speed. Avoid heavy
acceleration and deceleration and have
your vehicle immediately serviced.
If both lamps illuminate when the engine
is running, stop your vehicle as soon as it
is safe to do so. Continuing to drive your
vehicle may cause reduced power or the
engine to stop. Switch the ignition off and
attempt to restart the engine. Have your
vehicle immediately checked.
STARTING A DIESEL ENGINE
WARNING: Do not use starting
fluid, for example ether, in the air intake
system. Such fluid could cause
immediate explosive damage to the
engine and possible personal injury.
Before starting your vehicle, check the
following:
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P).
Starting the Engine
1. Turn the key to position II.
2. Wait until the glow plug indicator turns
off.
3. Fully press the brake pedal.
Note: Do not touch the accelerator pedal.
4. Turn the key to position III.
Note: Releasing the brake pedal when the
engine is starting stops the engine cranking
and the ignition returns to on.
Note: When the temperature is below 5°F
(-15°C), you may need to crank the engine
for up to 10 seconds.
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Starting and Stopping the Engine
Note: You can only attempt to start the
engine for a limited amount of time before
the starting system temporarily disables. If
you exceed the starting time limit, a
message may appear and you cannot
attempt to start the engine for at least 15
minutes.
Failure to Start
If the engine does not start, do the
following:
1. Fully press the brake pedal.
2. Apply the parking brake.
3. Shift into park (P).
4. Turn the key to position III until the
engine starts.
Stopping the Engine When Your
Vehicle is Stationary
1. Shift into park (P).
2. Turn the key to position 0.
3. Apply the parking brake.
Stopping the Engine When Your
Vehicle is Moving
WARNING: Switching off the
engine when your vehicle is still moving
results in a significant decrease in
braking assistance. Higher effort is
required to apply the brakes and to stop
your vehicle. A significant decrease in
steering assistance could also occur. The
steering does not lock, but higher effort
could be required to steer your vehicle.
When you switch the ignition off, some
electrical circuits, for example airbags,
also turn off. If you unintentionally switch
the ignition off, shift into neutral (N) and
restart the engine.
1. Shift into neutral and use the brakes to
bring your vehicle to a safe stop.
2. Shift into park (P).
3. Turn the key to position 0.
4. Apply the parking brake.
Guarding Against Exhaust Fumes
WARNING: Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods, we
recommend that you do one of the
following:
• Open the windows at least 1 in (3 cm).
• Set your climate control to outside air.
Glow Plug Indicator
If it illuminates, wait until it turns
off before starting.
Engine Warning Lamps
Malfunction Indicator Lamp
Check Engine
If it illuminates when the engine is running
this indicates a malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
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Starting and Stopping the Engine
If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the diesel
particulate filter or other vehicle
components. Avoid heavy acceleration and
deceleration and have your vehicle
immediately serviced.
Powertrain Warning Lamp
If it illuminates when the engine is running
this indicates a malfunction. If it flashes
when you are driving, immediately reduce
the vehicle speed. Avoid heavy
acceleration and deceleration and have
your vehicle immediately serviced.
If both lamps illuminate when the engine
is running, stop your vehicle as soon as it
is safe to do so. Continuing to drive your
vehicle may cause reduced power or the
engine to stop. Switch the ignition off and
attempt to restart the engine. Have your
vehicle immediately checked.
SWITCHING OFF THE ENGINE
Vehicles With a Turbocharger
WARNING: Do not switch the
engine off when it is running at high
speed. If you do, the turbocharger will
continue running after the engine oil
pressure has dropped to zero. This will
lead to premature turbocharger bearing
wear.
Release the accelerator pedal. Wait until
the engine has reached idle speed and then
switch it off.
ENGINE BLOCK HEATER (IF
EQUIPPED)
WARNING: Failure to follow
engine block heater instructions could
result in property damage or serious
personal injury.
WARNING: Do not use your heater
with ungrounded electrical systems or
two-pronged adapters. There is a risk of
electrical shock.
WARNING: Do not fully close the
hood, or allow it to drop under its own
weight when using the engine block
heater. This could damage the power
cable and may cause an electrical short
resulting in fire, injury and property
damage.
Note: The heater is most effective when
outdoor temperatures are below 0°F
(-18°C).
The heater acts as a starting aid by
warming the engine coolant. This allows
the climate control system to respond
quickly. The equipment includes a heater
element (installed in the engine block) and
a wire harness. You can connect the
system to a grounded 120-volt AC
electrical source.
We recommend that you do the following
for a safe and correct operation:
• Use a 16-gauge outdoor extension cord
that is product certified by
Underwriter’s Laboratory (UL) or
Canadian Standards Association
(CSA). This extension cord must be
suitable for use outdoors, in cold
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Starting and Stopping the Engine
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords.
• Make sure that when in operation, the
extension cord plug and heater cord
plug connections are free and clear of
water. This could cause an electric
shock or fire.
• Make sure your vehicle is parked in a
clean area, clear of combustibles.
• Make sure the heater, heater cord and
extension cord are firmly connected.
• Check for heat anywhere in the
electrical hookup once the system has
been operating for approximately 30
minutes.
• Make sure the system is unplugged and
properly stowed before starting and
driving your vehicle. Make sure the
protective cover seals the prongs of the
block heater cord plug when not in use.
• Make sure the heater system is
checked for proper operation before
winter.
Using the Engine Block Heater
Make sure the receptacle terminals are
clean and dry prior to use. Clean them with
a dry cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hours
of energy per hour of use. The system does
not have a thermostat. It achieves
maximum temperature after
approximately three hours of operation.
Using the heater longer than three hours
does not improve system performance and
unnecessarily uses electricity.
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Starting and Stopping the Engine
SAFETY PRECAUTIONS
WARNING: Do not overfill the fuel
tank. The pressure in an overfilled tank
may cause leakage and lead to fuel spray
and fire.
WARNING: The fuel system may
be under pressure. If you hear a hissing
sound near the fuel filler inlet, do not
refuel until the sound stops. Otherwise,
fuel may spray out, which could cause
serious personal injury.
WARNING: Fuels can cause
serious injury or death if misused or
mishandled.
WARNING: Fuel may contain
benzene, which is a cancer-causing
agent.
WARNING: When refueling always
shut the engine off and never allow
sparks or open flames near the fuel tank
filler valve. Never smoke or use a cell
phone while refueling. Fuel vapor is
extremely hazardous under certain
conditions. Avoid inhaling excess fumes.
Follow these guidelines when refueling:
• Extinguish all smoking materials and
any open flames before refueling your
vehicle.
• Always switch the engine off before
refueling.
• Automotive fuels can be harmful or
fatal if swallowed. Fuel is highly toxic
and if swallowed can cause death or
permanent injury. If fuel is swallowed
immediately call a physician, even if no
symptoms are immediately apparent.
The toxic effects of fuel may not be
apparent for hours.
• Avoid inhaling fuel vapors. Inhaling fuel
vapor can lead to eye and respiratory
tract irritation. In severe cases,
excessive or prolonged breathing of
fuel vapor can cause serious illness and
permanent injury.
• Avoid getting fuel in your eyes. If you
splash fuel in your eyes, immediately
remove contact lenses (if worn), flush
with water for 15 minutes and seek
medical attention. Failure to seek
proper medical attention could lead to
permanent injury.
• Fuels can be harmful if absorbed
through the skin. If you splash fuel on
your skin, clothing or both, promptly
remove contaminated clothing and
thoroughly wash your skin with soap
and water. Repeated or prolonged skin
contact causes skin irritation.
• Be particularly careful if you are taking
Antabuse or other forms of Disulfiram
for the treatment of alcoholism.
Breathing fuel vapors could cause an
adverse reaction, serious personal
injury or sickness. Immediately call a
physician if you experience any adverse
reactions.
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Fuel and Refueling
FUEL QUALITY - DIESEL
Fuel Requirements - Choosing the
Right Fuel: Vehicles Operated
Where Ultra-Low Sulfur Diesel Fuel
is Required (United
States/Canada/Puerto Rico/U.S.
Virgin Islands and Other Locales)
WARNING: Only use Ultra-Low
Sulfur Diesel fuel (ULSD) containing a
maximum of 15 ppm sulfur and up to
20% biodiesel (B20). These fuels should
meet the diesel specifications defined
by American Society for Testing and
Materials (ASTM) D975 for diesel and
by ASTM D7467 for B6-B20 blends, or
an equivalent local market specification.
WARNING: Do not mix diesel with
oil, kerosene, paraffin, gasoline or other
liquids to diesel. This can cause damage
to the fuel system.
WARNING: Do not use home
heating oil, agricultural fuel, raw fats, oils,
waste cooking greases, biodiesel fuels
greater than 20% or any diesel fuel not
intended for highway use.
WARNING: The vehicle warranty
will not cover damage caused by using
an improper type of fuel or fuel additive.
Note: Do not blend used engine oil with
diesel fuel under any circumstances.
Blending used oil with the fuel will
significantly increase your vehicle’s exhaust
emissions and reduce engine life due to
increased internal wear.
Fuel Requirements - Choosing The
Right Fuel: Vehicles Operated
Where Ultra-Low Sulfur Diesel Fuel
Is Not Required
Use only a diesel engine configured for use
with high sulfur diesel fuel in markets with
diesel fuel that has sulfur content greater
than 15 ppm. Using low sulfur diesel fuel
(16–500 ppm) or high sulfur diesel fuel
(greater than 500 ppm) in a diesel engine
designed to use only ultra-low sulfur diesel
fuel may result in damage to engine
emission control devices and the
after-treatment system, potentially
rendering your vehicle inoperable.
For the engine to operate reliably on low
sulfur or high sulfur diesel fuel, the engine
must be a factory built high sulfur engine
(available as a dealer order option for
select markets) or an ultra-low sulfur
diesel fuel configured engine that has been
retrofitted for high sulfur diesel fuel using
Ford Motor Company dealer service parts.
Failure to use retrofit components other
than those available through your
authorized dealer will result in coolant
system damage, engine overheating,
selective catalyst reduction system or
diesel particulate filter damage and
possible base engine damage.
Vehicles with engines configured for use
with high sulfur diesel fuel are only
available for sale in countries where
ultra-low sulfur diesel fuel is generally not
available or mandated by the government.
Vehicles originally sold in a ultra-low sulfur
diesel fuel market that are subsequently
exported to non ultra-low sulfur diesel fuel
markets will need to be retrofitted (at the
customer’ s expense using Ford authorized
dealer service parts) in order to be reliably
operated on non ultra-low sulfur diesel
fuel.
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Fuel and Refueling
Biodiesel
You may operate your vehicle on diesel
fuels containing up to 20% biodiesel, also
known as B20.
Biodiesel fuel is a chemically converted
product from renewable fuel sources, such
as vegetable oils, animal fats and waste
cooking greases.
To help achieve acceptable engine
performance and durability when using
biodiesel in your vehicle:
• Confirm the biodiesel content of the
fuel to be B20 (20% biodiesel) or less
by checking the label on the fuel pump.
• Only use biodiesel fuel of good quality
that complies with applicable industry
standards ASTM D975 for diesel and
ASTM D7467 for B6-B20 blends.
• Follow the recommended service
maintenance intervals. See Normal
Scheduled Maintenance (page 469).
• Do not store biodiesel fuel in the fuel
tank for more than one month.
• Do not use raw oils, fats or waste
cooking greases.
System Messages
Action and DescriptionMessage
Consider changing brands
or reducing biodiesel
content if you have cold
temperature fuel gelling
issues or this message
frequently appears.
Fuel Pres-
sure Low
Use of biodiesel in concentrations greater
than 20% may cause damage to your
vehicle, including engine or exhaust
after-treatment hardware (exhaust
catalyst and particulate filter) failures.
Using biodiesel in concentrations greater
than 20% can also cause fuel filter
restrictions that may result in a lack of
power or damage to fuel system
components, including fuel pump and fuel
injector failures. See Special Operating
Conditions Scheduled Maintenance
(page 472).
Look for a label on the fuel pump to
confirm the amount of biodiesel contained
in a diesel fuel. Biodiesel fuel blends with
greater than 5% must be labeled.
Biodiesel content is often indicated with
the letter B followed by the percent of
biodiesel in the fuel. For example, B20
indicates a fuel containing 20% biodiesel.
Ask the service station attendant to
confirm the biodiesel content of a diesel
fuel if you do not see a label on the fuel
pump.
Biodiesel fuels degrade more easily than
diesel fuels not containing biodiesel and
should not be stored in the fuel tank for
more than one month. If you plan to park
or store your vehicle for more than one
month, then you should empty your vehicle
fuel tank of biodiesel fuel. You should fill
the tank with a pure petroleum-based
diesel fuel and run your vehicle for a
minimum of 30 minutes.
If you intend to store your vehicle for more
than two months, we recommend that you
seek advice from an authorized dealer.
Note: Degraded or oxidized biodiesel can
damage fuel system seals and plastics and
corrode steel parts.
Fuel companies adjust diesel fuel
formulations for cold temperatures. Diesel
fuel which has not been correctly
formulated for cold ambient temperatures
may gel and block the fuel filters. An
indication that the fuel filters are blocked
is the engine starts, stalls after a short time
and then does not restart. If you have been
using biodiesel, you may need to use a fuel
with lower biodiesel content or discontinue
using biodiesel.
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Fuel and Refueling
Do not use alcohol based fuel additives to
correct fuel gelling. This may damage the
fuel injectors or fuel system. This may also
degrade vehicle performance and could
lead to fuel system damage that may not
be covered by the vehicle Warranty. Only
use an anti-gel and performance
improvement product. We recommend
Motorcraft® Anti-Gel & Performance
Improver.
Diesel Fuel Additives
It should not be necessary to add any
aftermarket additives to your fuel if you
use a high quality diesel fuel that conforms
to ASTM industry specifications.
Aftermarket additives can damage the fuel
injector system or engine.
Use Motorcraft Cetane Booster or an
equivalent cetane booster additive if you
suspect fuel has low cetane. Use
Motorcraft Anti-Gel & Performance
Improver or an equivalent additive if there
is fuel gelling during cold weather.
Do not use alcohol-based additives to
improve cetane quality, to prevent fuel
gelling or any other use. The use of alcohol
additives may result in damage to the fuel
injectors and system.
The vehicle Warranty may not cover repairs
needed to correct the effects of using any
aftermarket product that does not meet
Ford specifications.
FUEL QUALITY - GASOLINE
Choosing the Right Fuel
E161513
Your vehicle is designed to operate on
regular unleaded gasoline with a minimum
pump (R+M)/2 octane rating of 87.
Some fuel stations, particularly those in
high altitude areas, offer fuels posted as
regular unleaded gasoline with an octane
rating below 87. The use of these fuels
could result in engine damage that will not
be covered by the vehicle warranty.
For best overall vehicle and engine
performance, premium fuel with an octane
rating of 91 or higher is recommended. The
performance gained by using premium fuel
is most noticeable in hot weather as well
as other conditions, for example when
towing a trailer. See Towing (page 179).
Do not be concerned if the engine
sometimes knocks lightly. However, if the
engine knocks heavily while using fuel with
the recommended octane rating, contact
an authorized dealer to prevent any engine
damage.
We recommend Top Tier detergent
gasolines, where available to help minimize
engine deposits and maintain optimal
vehicle and engine performance. For
additional information, refer to
www.toptiergas.com.
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Fuel and Refueling
Note: Use of any fuel for which the vehicle
was not designed can impair the emission
control system, cause loss of vehicle
performance, and cause damage to the
engine which may not be covered by the
vehicle Warranty.
Do not use:
• Diesel fuel.
• Fuels containing kerosene or paraffin.
• Fuel containing more than 15% ethanol
or E85 fuel.
• Fuels containing methanol.
• Fuels containing metallic-based
additives, including manganese-based
compounds.
• Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).
• Leaded fuel, using leaded fuel is
prohibited by law.
The use of fuels with metallic compounds
such as methylcyclopentadienyl
manganese tricarbonyl (commonly known
as MMT), which is a manganese-based
fuel additive, will impair engine
performance and affect the emission
control system.
FUEL QUALITY - E85
Choosing the Right Fuel - Flex Fuel
Vehicles
Flex fuel vehicles have one of the following
identifiers:
• Yellow fuel filler cap.
• Yellow bezel around the fuel filler inlet.
• Yellow fuel filler housing.
• Yellow E85 label on the fuel tank filler
door.
E161513
Your vehicle is designed to operate on
regular unleaded gasoline with a minimum
pump (R+M)/2 octane rating of 87 or
regular unleaded gasoline blended with a
maximum of 85% ethanol (E85).
Some fuel stations, particularly those in
high altitude areas, offer fuels posted as
regular unleaded gasoline with an octane
rating below 87. The use of these fuels
could result in engine damage that will not
be covered by the vehicle warranty.
For best overall vehicle and engine
performance, premium fuel with an octane
rating of 91 or higher is recommended. The
performance gained by using premium fuel
is most noticeable in hot weather as well
as other conditions, for example when
towing a trailer. See Towing (page 179).
Do not be concerned if the engine
sometimes knocks lightly. However, if the
engine knocks heavily while using fuel with
the recommended octane rating, contact
an authorized dealer to prevent any engine
damage.
We recommend Top Tier detergent
gasolines, where available to help minimize
engine deposits and maintain optimal
vehicle and engine performance. For
additional information, refer to
www.toptiergas.com.
Note: Use of any fuel for which the vehicle
was not designed can impair the emission
control system, cause loss of vehicle
performance, and cause damage to the
engine which may not be covered by the
vehicle Warranty.
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Fuel and Refueling
Do not use:
• Diesel fuel.
• Fuels containing kerosene or paraffin.
• Fuels containing more than 85%
ethanol or E100 fuel.
• Fuels containing methanol.
• Fuels containing metallic-based
additives, including manganese-based
compounds.
• Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).
• Leaded fuel, using leaded fuel is
prohibited by law.
The use of fuels with metallic compounds
such as methylcyclopentadienyl
manganese tricarbonyl (commonly known
as MMT), which is a manganese-based
fuel additive, will impair engine
performance and affect the emission
control system.
Switching Between E85 and
Gasoline
We do not recommend repeatedly
alternating between E85 and gasoline. If
you switch from using E85 to gasoline, or
from gasoline to E85, add as much fuel as
possible, at least half a tank. Drive your
vehicle immediately for a minimum of 5 mi
(8 km) to allow it to adapt to the change
in ethanol concentration. If you use E85
exclusively, we recommend that you fill
the fuel tank with regular unleaded
gasoline at each scheduled oil change.
FUEL FILLER FUNNEL
LOCATION
The fuel filler funnel is in the glove
compartment or in the front right-hand
side stepwell storage compartment.
RUNNING OUT OF FUEL
Running out of fuel can cause damage not
covered by the vehicle Warranty.
If your vehicle runs out of fuel:
• Add a minimum of 1.3 gal (5 L) of fuel
to restart the engine.
• You may need to switch the ignition
from off to on several times after
refueling to allow the fuel system to
pump the fuel from the tank to the
engine. When restarting, cranking time
takes a few seconds longer than
normal.
Note: If your vehicle is on a steep slope,
more fuel may be required.
Filling a Portable Fuel Container
WARNING: Flow of fuel through
a fuel pump nozzle can produce static
electricity. This can cause a fire if you are
filling an ungrounded fuel container.
Use the following guidelines to avoid
electrostatic charge build-up, which can
produce a spark, when filling an
ungrounded fuel container:
• Only use an approved fuel container to
transfer fuel to your vehicle. Place the
container on the ground when filling it.
• Do not fill a fuel container when it is
inside your vehicle (including the cargo
area).
• Keep the fuel pump nozzle in contact
with the fuel container when filling it.
• Do not use a device that holds the fuel
pump nozzle lever in the fill position.
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Fuel and Refueling
Adding Fuel From a Portable Fuel
Container
WARNING: Do not insert the
nozzle of a fuel container or an
aftermarket funnel into the fuel filler
neck. This may damage the fuel system
filler neck or its seal and cause fuel to
run onto the ground.
WARNING: Do not try to pry open
or push open the capless fuel system
with foreign objects. This could damage
the fuel system and its seal and cause
injury to you or others.
WARNING: Do not dispose of fuel
in the household refuse or the public
sewage system. Use an authorized waste
disposal facility.
When refueling the vehicle fuel tank from
a fuel container, use the fuel filler funnel
included with your vehicle. See Fuel Filler
Funnel Location (page 135).
Note: Do not use aftermarket funnels as
they may not work with the capless fuel
system and can damage it.
When refueling the vehicle fuel tank from
a fuel container, do the following:
1. Fully open the fuel filler door.
2. Fully insert the fuel filler funnel into the
fuel filler inlet.
E157452
3. Add fuel to your vehicle from the fuel
container.
4. Remove the fuel filler funnel.
5. Fully close the fuel filler door.
6. Clean the fuel filler funnel and place it
back in your vehicle or correctly dispose
of it.
Note: Extra funnels can be purchased from
an authorized dealer if you choose to
dispose of the funnel.
REFUELING
WARNING: Do not overfill the fuel
tank. The pressure in an overfilled tank
may cause leakage and lead to fuel spray
and fire.
WARNING: Do not try to pry open
or push open the capless fuel system
with foreign objects. This could damage
the fuel system and its seal and cause
injury to you or others.
WARNING: Do not remove the fuel
pump nozzle from its fully inserted
position when refueling.
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Fuel and Refueling
WARNING: When refueling always
shut the engine off and never allow
sparks or open flames near the fuel tank
filler valve. Never smoke or use a cell
phone while refueling. Fuel vapor is
extremely hazardous under certain
conditions. Avoid inhaling excess fumes.
WARNING: Wait at least 10
seconds before removing the fuel pump
nozzle to allow any residual fuel to drain
into the fuel tank.
WARNING: Stop refueling when
the fuel pump nozzle automatically
shuts off for the first time. Failure to
follow this will fill the expansion space
in the fuel tank and could lead to fuel
overflowing.
E162791
1. Open the left-hand front door.
2. Fully open the fuel filler door.
Note: Your vehicle does not have a fuel filler
cap.
E139202
A
3. Insert the fuel pump nozzle up to the
first notch on the nozzle A. Keep it
resting on the cover of the fuel tank
filler pipe opening.
Note: The fuel filler nozzle inhibitor only
opens when you insert the correct fuel pump
nozzle.
E139203
A
B
4. Hold the fuel pump nozzle in position
B when refueling. Holding the fuel
pump nozzle in position A could affect
the flow of fuel and shut off the fuel
pump nozzle before the fuel tank is full.
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E162792
5. Operate the fuel pump nozzle within
the area shown.
E119081
6. Slightly raise the fuel pump nozzle and
then slowly remove it.
7. Fully close the fuel filler door.
Note: Do not attempt to start the engine
if you have filled the fuel tank with incorrect
fuel. Incorrect fuel use can cause damage
not covered by the vehicle Warranty. Have
your vehicle immediately checked.
System Warnings (If Equipped)
If the fuel filler nozzle inhibitor does not
fully close a warning message appears in
the information display.
1. Stop your vehicle as soon as it is safe
to do so and switch the engine off.
2. Shift into park (P) or neutral (N).
3. Apply the parking brake.
4. Open the left-hand front door.
5. Fully open the fuel filler door.
6. Check the fuel filler inlet and the area
around it for any items or debris that
may be obstructing its movement.
7. Fully insert a fuel pump nozzle or the
fuel filler funnel provided with your
vehicle into the fuel filler inlet. See
Fuel Filler Funnel Location (page
135). This action should dislodge any
debris that may be preventing the fuel
filler inlet from fully closing.
8. Remove the fuel pump nozzle or fuel
filler funnel from the fuel filler inlet.
9. Fully close the fuel filler door.
Note: If this action corrects the problem
the message may not immediately reset. If
the message remains and the service engine
soon warning lamp illuminates, have your
vehicle checked as soon as possible.
FUEL CONSUMPTION
Advertised Capacity
The advertised capacity is the maximum
amount of fuel that you can add to the fuel
tank when the fuel gauge indicates empty.
See Capacities and Specifications
(page 315).
In addition, the fuel tank contains an empty
reserve. The empty reserve is an
unspecified amount of fuel that remains
in the fuel tank when the fuel gauge
indicates empty.
Note: The amount of fuel in the empty
reserve varies and should not be relied upon
to increase driving range.
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Fuel and Refueling
Filling the Fuel Tank
For consistent results when refueling:
• Turn the ignition off before fueling; an
inaccurate reading results if the engine
is left running.
• Use the same fill rate
(low-medium-high) each time the tank
is filled.
• Allow no more than one automatic
shut-off when refueling.
Results are most accurate when the filling
method is consistent.
Calculating Fuel Economy
Your vehicle calculates fuel economy
figures through the trip computer average
fuel function. See Information Displays
(page 97).
The first 1,000 mi (1,500 km) of driving is
the break-in period of the engine. A more
accurate measurement is obtained after
2,000 mi (3,000 km).
1. Completely fill the fuel tank and record
the initial odometer reading. See
Refueling (page 136).
2. Each time you fill the fuel tank, record
the amount of fuel added.
3. After at least three fill ups, fill the fuel
tank and record the current odometer
reading.
4. Subtract your initial odometer reading
from the current odometer reading.
To calculate L/100 km (liters per 100
kilometers) fuel consumption, multiply the
liters used by 100, then divide by kilometers
traveled. To calculate MPG (miles per
gallon) fuel consumption, divide miles
traveled by gallons used.
Keep a record for at least one month and
record the type of driving, for example city
or highway. This provides an accurate
estimate of your vehicle’s fuel economy
under current driving conditions. Keeping
records during summer and winter shows
how temperature impacts fuel economy.
Conditions
• Heavily loading your vehicle reduces
fuel economy.
• Carrying unnecessary weight in your
vehicle may reduce fuel economy.
• Avoid adding accessories that increase
aerodynamic drag to your vehicle such
as bug deflectors, car top carriers and
ski or bike racks.
• Using fuel blended with alcohol may
lower fuel economy.
• Fuel economy may decrease with lower
temperatures.
• Fuel economy may decrease when
driving short distances.
• You will get better fuel economy when
driving on flat terrain than when driving
on hilly terrain.
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Fuel and Refueling
EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the
vehicle from the engine and exhaust
system heat and noise. On vehicles with
no original equipment floor covering
insulation, do not carry passengers in a
manner that permits prolonged skin
contact with the metal floor. Failure to
follow these instructions may result in
fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws.
Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light.
Tampering With a Noise Control
System
Federal laws prohibit the following acts:
• Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
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• Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for
climactic conditions.
Note: Some vehicles have a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
Note: If these checks do not help you
correct the concern, have your vehicle
checked as soon as possible.
Noise Emissions Warranty,
Prohibited Tampering Acts and
Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb
(4,536 kg) Gross Vehicle Weight Rating
(GVWR). The preceding statements
concerning prohibited tampering acts and
maintenance, and the noise warranty
found in the Warranty Guide, are
applicable to complete chassis cabs over
10,000 lb (4,536 kg) GVWR.
CATALYTIC CONVERTER -
3.5L/3.7L
WARNING: Do not park, idle or
drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire.
WARNING: The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short
period of engine operation and stays hot
after the engine is switched off.
WARNING: Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
Your vehicle has various emission control
components and a catalytic converter that
enables it to comply with applicable
exhaust emission standards.
To avoid damaging the catalytic converter:
• Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables. See Jump
Starting the Vehicle (page 196).
• Do not switch the ignition off when your
vehicle is moving.
• Do not use leaded fuel.
• Avoid running out of fuel.
Note: Resulting component damage may
not be covered by the vehicle Warranty.
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Engine Emission Control
On-Board Diagnostics System
Your vehicle has an on-board diagnostics
system that monitors the emission control
system. If any of the following warning
lamps illuminate, this may indicate that
the on-board diagnostics system has
detected an emission control system
malfunction.
Continuing to drive your vehicle may cause
reduced power or the engine to stop.
Failure to respond to a warning lamp may
cause component damage not covered by
the vehicle Warranty. Have your vehicle
checked as soon as possible.
See Warning Lamps and Indicators
(page 93).
SELECTIVE CATALYTIC
REDUCTANT SYSTEM
Your vehicle has a selective catalytic
reductant system to help reduce exhaust
emission levels by injecting diesel exhaust
fluid into the exhaust system. The engine
may not start if you tamper with or disable
the selective catalytic reductant system.
For the system to correctly operate, you
must maintain the fluid level. The
minimum fluid refill quantity required to
restart the engine is 1.51 gal (5.7 L).
Note: If your vehicle is on a gradient, the
minimum fluid refill quantity required to
restart the engine may be greater than
1.51 gal (5.7 L).
Diesel Exhaust Fluid Guidelines
• Do not put in the vehicle fuel tank. This
can cause engine damage not covered
by the vehicle Warranty.
• Do not overfill the tank.
• Do not dilute with water or any other
liquid.
• Do not re-use an empty fluid container.
• Do not store in direct sunlight.
• Store at temperatures between 23°F
(-5°C) and 68°F (20°C).
• Do not store fluid containers in your
vehicle.
• The fluid is non-flammable, non-toxic,
colorless and water-soluble.
Filling the Diesel Exhaust Fluid
Tank
E204215
The diesel exhaust fluid tank filler pipe is
next to the fuel tank filler pipe and has a
blue cap. Fill the tank using a fluid pump
at a diesel exhaust fluid filling station or a
diesel exhaust fluid container.
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Engine Emission Control
E163354
)
E163354
Only use diesel exhaust fluid that is
certified by the American Petroleum
Institute (API). Non-certified diesel
exhaust fluid use can cause damage not
covered by the vehicle Warranty.
Note: Wash off any fluid that may have
spilled on to a painted surface with soapy
water.
Filling in Cold Climates
Diesel exhaust fluid may freeze when the
temperature is below 12°F (-11°C). Your
vehicle has a preheating system which
allows the fluid to operate below 12°F
(-11°C). If you overfill the diesel exhaust
fluid tank and the fluid freezes, it may
cause damage not covered by the vehicle
Warranty.
Filling the Diesel Exhaust Fluid
Tank Using a Fuel Station Pump
WARNING: Keep diesel exhaust
fluid out of reach of children. Avoid
contact with skin, eyes or clothing. In
case of contact with your eyes, flush
immediately with water and get prompt
medical attention. In case of contact
with your skin, clean immediately with
soap and water. If you swallow any
diesel exhaust fluid, drink plenty of
water, call a physician immediately.
WARNING: Only refill the diesel
exhaust fluid tank in a well ventilated
area. When you remove the diesel
exhaust fluid tank filler cap or a diesel
exhaust fluid container cap, ammonia
vapors may escape. Ammonia vapors
can be irritating to skin, eyes and mucous
membranes. Inhaling ammonia vapors
can cause burning to the eyes, throat and
nose and cause coughing and watery
eyes.
Filling the diesel exhaust fluid tank using
a fuel station pump is similar to refueling
your vehicle.
1. Fully open the fuel filler door.
E144358
2. Remove the diesel exhaust fluid tank
filler cap.
3. Fully insert the diesel exhaust fluid
pump nozzle.
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E228352
4. Operate the pump nozzle within the
area shown.
Note: The pump nozzle shuts off when the
tank is full.
5. Slightly raise the diesel exhaust fluid
pump nozzle and then slowly remove
it.
6. Replace the diesel exhaust fluid tank
filler cap. Turn it clockwise until you
feel a strong resistance.
Do not attempt to start the engine if you
have filled the diesel exhaust fluid tank
with incorrect fluid. Incorrect diesel
exhaust fluid use could cause damage not
covered by the vehicle Warranty. Have your
vehicle immediately checked.
Filling the Diesel Exhaust Fluid
Tank Using a Container
WARNING: Keep diesel exhaust
fluid out of reach of children. Avoid
contact with skin, eyes or clothing. In
case of contact with your eyes, flush
immediately with water and get prompt
medical attention. In case of contact
with your skin, clean immediately with
soap and water. If you swallow any
diesel exhaust fluid, drink plenty of
water, call a physician immediately.
WARNING: Only refill the diesel
exhaust fluid tank in a well ventilated
area. When you remove the diesel
exhaust fluid tank filler cap or a diesel
exhaust fluid container cap, ammonia
vapors may escape. Ammonia vapors
can be irritating to skin, eyes and mucous
membranes. Inhaling ammonia vapors
can cause burning to the eyes, throat and
nose and cause coughing and watery
eyes.
Always follow the manufacturer's
instructions.
1. Remove the fluid container cap.
2. Place the spout on to the container and
tighten it until you feel a strong
resistance.
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E144358
3. Remove the diesel exhaust fluid tank
filler cap.
4. Insert the spout into the diesel exhaust
fluid tank filler pipe until the seal on the
spout fully seats.
5. Pour the fluid into the tank.
Note: The fluid stops flowing when the
tank is full.
6. Return the container to the vertical
position slightly below the diesel
exhaust fluid tank filler pipe.
7. Allow any fluid remaining in the spout
to drain back into the container.
8. Remove the spout from the diesel
exhaust fluid tank filler pipe.
9. Remove the spout from the diesel
exhaust fluid container and replace the
cap.
10. Replace the diesel exhaust fluid tank
filler cap. Turn it clockwise until you
feel a strong resistance.
Do not attempt to start the engine if you
have filled the diesel exhaust fluid tank
with incorrect fluid. Incorrect diesel
exhaust fluid use could cause damage not
covered by the vehicle Warranty. Have your
vehicle immediately checked.
Selective Catalytic Reductant
System Warning Lamp
The warning lamp illuminates if
the system detects the diesel
exhaust fluid level is low or if
there is a system malfunction.
If the warning lamp illuminates, the
information display messages give you an
indication whether the concern is fluid
related or if there is a selective catalytic
reductant system malfunction. If the
warning lamp illuminates when your
vehicle is moving, and the fluid is at a
sufficient level, this indicates a system
malfunction. Have your vehicle checked
as soon as possible.
Note: When filling the diesel exhaust fluid
tank from empty, there may be a short
period before the increased diesel exhaust
fluid level is registered.
DIESEL PARTICULATE FILTER
- 3.2L DIESEL
WARNING: Do not park or idle your
vehicle over dry leaves, dry grass or other
combustible materials. The regeneration
process creates very high exhaust gas
temperatures and the exhaust will
radiate a considerable amount of heat
during and after regeneration and after
you have switched the engine off. This is
a potential fire hazard.
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WARNING: The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the diesel oxidation
catalytic converter or the diesel
particulate filter. The diesel oxidation
catalytic converter and the diesel
particulate filter heat up to very high
temperatures after only a short period
of engine operation and remain hot after
you switch the engine off.
Your vehicle has various emission control
components and a diesel particulate filter
that enables it to comply with applicable
exhaust emission standards. It filters
harmful diesel particulates, for example
soot from the exhaust gas.
To avoid damaging the diesel particulate
filter:
• Do not crank the engine for more than
10 seconds at a time.
• Do not push-start or tow-start your
vehicle. Use booster cables. See Jump
Starting the Vehicle (page 196).
• Do not switch the ignition off when your
vehicle is moving.
• Do not ignore warning lamps or
information messages regarding
exhaust system cleaning and
regeneration.
Note: This could result in damage not
covered by the vehicle Warranty.
On-Board Diagnostics System
Your vehicle has an on-board diagnostics
system that monitors the emission control
system. If any of the following warning
lamps illuminate, this indicates that the
on-board diagnostics system has detected
an emission control system malfunction.
Engine coolant temperature
warning lamp.
Ignition warning lamp.
Malfunction indicator lamp.
Powertrain warning Lamp.
Water in fuel warning lamp.
If you continue to drive your vehicle when
the warning lamp is illuminated, the engine
could stop without warning. This could
result in damage not covered by the vehicle
Warranty. Have your vehicle checked as
soon as possible.
See Warning Lamps and Indicators
(page 93).
Diesel Particulate Filter Automatic
Regeneration
WARNING: Do not park or idle your
vehicle over dry leaves, dry grass or other
combustible materials. The regeneration
process creates very high exhaust gas
temperatures and the exhaust will
radiate a considerable amount of heat
during and after regeneration and after
you have switched the engine off. This is
a potential fire hazard.
WARNING: The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the diesel oxidation
catalytic converter or the diesel
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Engine Emission Control
particulate filter. The diesel oxidation
catalytic converter and the diesel
particulate filter heat up to very high
temperatures after only a short period
of engine operation and remain hot after
you switch the engine off.
The diesel particulate filter on your vehicle
requires periodic regeneration to maintain
correct operation. The emission control
system automatically carries out this
process. As soot gathers in the system it
begins to restrict the filter. The soot that
gathers inside the filter is cleaned in two
different ways, passive regeneration and
active regeneration. Both methods occur
automatically and require no actions from
the driver. During automatic regeneration,
the system cleans the diesel particulate
filter by oxidizing the soot. Cleaning
happens during normal engine operating
conditions at varying levels depending on
driving conditions.
E95449
Diesel particulate filter warning
lamp.
If the diesel particulate filter is near or at
saturation, a warning lamp or information
message appears in the information
display. Drive your vehicle in a manner to
allow effective diesel particulate filter
cleaning.
The warning lamp continues to illuminate
until the automatic regeneration process
completes. Continue to drive your vehicle
in a manner to allow effective diesel
particulate filter cleaning until the warning
lamp turns off.
Failure to carry out regeneration when
required could result in a clogged diesel
particulate filter. If the diesel particulate
filter fills beyond the regeneration
threshold, the system disables the ability
to carry out regeneration. This could result
in damage not covered by the vehicle
Warranty.
Where vehicle use meets any of the
following conditions:
• Driving short distances.
• Prolonged engine idling.
• Frequently switching the engine on and
off.
• High levels of acceleration and
deceleration.
We recommend you assist the
regeneration process by:
• Avoiding prolonged engine idling.
• Drive your vehicle in a manner to allow
effective cleaning. Drive at a steady
vehicle speed of 30 mph (48 km/h) or
above for approximately 20 minutes.
If the warning lamp illuminates
the diesel particulate filter could
have become overloaded. Have
your vehicle checked as soon as possible.
Automatic regeneration raises the exhaust
temperature to eliminate the soot
particles. During cleaning soot particles are
converted to harmless gasses. Once
cleaned the diesel particulate filter
continues to trap harmful diesel particles.
If you are driving your vehicle in a manner
that allows effective cleaning, a message
may appear in the information display to
indicate automatic regeneration is in
progress.
If you are not driving your vehicle in a
manner that allows effective cleaning, a
message may appear in the information
display to instruct you to drive in a manner
that allows automatic regeneration.
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Engine Emission Control
The automatic regeneration process is
most effective when you drive at a steady
vehicle speed of 30 mph (48 km/h) or
above for approximately 20 minutes. The
frequency and duration of the regeneration
process varies by how you drive your
vehicle, the outside air temperature and
altitude. Frequency varies between 100 mi
(160 km) and 310 mi (500 km) and each
regeneration process lasts between 10 and
20 minutes.
Note: Changes in the engine or exhaust
sound may be heard during the regeneration
process.
Note: During regeneration at low speed or
engine idle, you could smell a hot metallic
odor and could notice a clicking metallic
sound. This is due to the high temperatures
reached during the regeneration process.
This is normal.
Diesel Particulate Filter Manual
Regeneration (If Equipped)
WARNING: Do not park or idle your
vehicle over dry leaves, dry grass or other
combustible materials. The regeneration
process creates very high exhaust gas
temperatures and the exhaust will
radiate a considerable amount of heat
during and after regeneration and after
you have switched the engine off. This is
a potential fire hazard.
WARNING: The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the diesel oxidation
catalytic converter or the diesel
particulate filter. The diesel oxidation
catalytic converter and the diesel
particulate filter heat up to very high
temperatures after only a short period
of engine operation and remain hot after
you switch the engine off.
E95449
Diesel particulate filter warning
lamp.
If the diesel particulate filter is
near or at saturation, the warning lamp
appears advising you to initiate diesel
particulate filter manual regeneration.
Before you start manual regeneration, do
the following:
• Park your vehicle outside of any
enclosed structure.
• Make sure the transmission is in park
(P) or neutral (N).
• Make sure the parking brake is on.
• Park your vehicle a minimum of 10 ft
(3 m) from any obstructions and
materials that can easily combust or
melt, for example, paper, leaves, fuels,
plastics and other dry organic material.
• Make sure there is a minimum of 3.2 gal
(12 L) of fuel in the fuel tank.
• Check the engine oil level.
• Check the engine coolant level.
Manual Regeneration
Where vehicle use has significant engine
idle operation, frequent vehicle speed less
than 25 mph (40 km/h), or driving short
distances where the engine does not fully
warm up, manual regeneration allows you
to start diesel particulate filter cleaning
when the engine is idling.
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Use the manual regeneration feature
when:
• You are not able to drive in a manner
that allows effective automatic
cleaning. See Diesel Particulate
Filter Automatic Regeneration.
• You choose to manually start the
regeneration process when the engine
is idling.
Note: Changes in the engine or exhaust
sound may be heard during the regeneration
process.
Note: During regeneration at low speed or
engine idle, you may smell a hot metallic
odor and could notice a clicking metallic
sound. This is due to the high temperatures
reached during the regeneration process.
This is normal.
Starting Manual Regeneration
You can only start manual regeneration
with the engine running at normal
operating temperature using the
information display. See Information
Messages (page 101).
Note: During the use of manual
regeneration, you may observe a light
amount of white smoke. This is normal.
Note: If you press any pedal during manual
regeneration the engine may turn off. To
protect the exhaust system you may not be
able to restart the engine for 10 minutes.
If a warning illuminates you may
not be able to start manual
regeneration.
To start manual regeneration, from the main menu scroll to:
Action and DescriptionMessage
Press the OK button or the right arrow button.Settings
Press the OK button or the right arrow button.Exhaust Filter Full Clean
Soon
Select one of the following:
Press the OK button or the right arrow button.Exhaust Filter at Limit
Clean Now Follow the prompts regarding exhaust position as required
to start manual regeneration. Make sure you understand each
prompt. The information display confirms that regeneration
has started and when it is completed.
Press the OK button or the right arrow button.Exhaust Filter Over-
loaded Clean Now Follow the prompts regarding exhaust position as required
to start manual regeneration. Make sure you understand each
prompt. The information display confirms that regeneration
has started and when it is completed.
Note: You cannot use the manual regeneration until the diesel particulate filter load
percentage has reached 100 percent. The diesel particulate filter load percentage fluctuates
when driving due to automatic regeneration.
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When you start manual regeneration the
engine speed rises to approximately
2000–2500 rpm and the cooling fan
speed increases. A change in engine noise
due to the cooling fan and engine speed
increase may be heard during the
regeneration process.
Depending on the amount of soot
collected by the diesel particulate filter,
the regeneration process varies depending
on the outside air temperature and
altitude. Manual regeneration may last up
to 40 minutes.
When manual regeneration is complete
the cooling fan and engine speed return to
normal idling. The exhaust system remains
very hot for several minutes after
regeneration is complete. Do not reposition
the vehicle over dry leaves, dry grass or
other combustible materials until the
exhaust system has had sufficient time to
cool.
Interrupt or Cancel Manual Regeneration
You can interrupt or cancel manual
regeneration by switching the engine off.
It may be possible to interrupt or cancel
manual regeneration by pressing any
pedal.
Note: To protect the exhaust system you
may not be able to restart the engine for 10
minutes.
Depending on the amount of time allowed
for manual regeneration to operate, soot
may not have had sufficient time to be
eliminated. The exhaust system may still
be very hot for several minutes after
regeneration.
If you switch the engine off during manual
regeneration, turbo charger flutter occurs.
This is a consequence of switching a diesel
engine off during turbo charger boost
operation, which is normal.
Manual Regeneration with Automatic
Regeneration Control
Where vehicle use has significant engine
idle operation, frequent vehicle speed less
than 25 mph (40 km/h), or driving short
distances where the engine does not fully
warm up, automatic regeneration could
not sufficiently clean the diesel particulate
filter. You can switch automatic
regeneration off until you can drive your
vehicle in a manner to allow effective
cleaning, for example at a steady vehicle
speed of 30 mph (48 km/h) or above for
approximately 20 minutes. You can then
switch automatic regeneration back on to
clean the diesel particulate filter.
To switch the automatic regeneration control on and off, from the main menu
scroll to:
Action and DescriptionMessage
Press the OK button or the right arrow button.Information
Press the OK button or the right arrow button.Driver Assist
Check the box to switch automatic regeneration off.Auto Exhaust Cleaning
Off Uncheck the box to switch automatic regeneration on.
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Engine Emission Control
AUTOMATIC TRANSMISSION
WARNING: Always fully apply the
parking brake. Make sure you shift into
park (P) for vehicles with an automatic
transmission. Switch the ignition off and
remove the key whenever you leave your
vehicle.
WARNING: Do not apply the brake
pedal and accelerator pedal
simultaneously. Applying both pedals
simultaneously for more than a few
seconds will limit engine performance,
which may result in difficulty maintaining
speed in traffic and could lead to serious
injury.
Understanding the Positions of
Your Automatic Transmission
Putting your vehicle in gear:
1. Fully press down the brake pedal.
2. Move the selector lever into the desired
gear.
3. Come to a complete stop.
4. Move the selector lever and securely
latch it in park (P).
E175317
Park (P)
This position locks the transmission and
prevents the wheels from turning.
Reverse (R)
With the selector lever in reverse (R), your
vehicle moves backward. Always come to
a complete stop before shifting into and
out of reverse (R).
Neutral (N)
With the selector lever in neutral (N), your
vehicle can be started and is free to roll.
Hold the brake pedal down while in this
position.
Drive (D)
Drive (D) is the normal driving position for
the best fuel economy. The overdrive
function allows automatic upshifts and
downshifts through gears one through six.
Manual (M)
With the selector lever in manual (M), you
can change gears up or down as desired
by using buttons on the shift lever. See
SelectShift Automatic™ Transmission
later in this section.
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Transmission
To return to normal drive (D) position,
move the shift lever back from manual (M)
to drive (D).
SelectShift Automatic™
Transmission (If Equipped)
Your vehicle is equipped with a SelectShift
Automatic transmission selector lever. The
SelectShift Automatic transmission gives
you the ability to change gears up or down
(without a clutch) as desired.
In order to prevent the engine from running
at too low an RPM, which may cause it to
stall, SelectShift still automatically makes
some downshifts if it has determined that
you have not downshifted in time.
Although SelectShift makes some
downshifts for you, it still allows you to
downshift at any time as long as the
SelectShift determines that damage will
not be caused to the engine from
over-revving.
Note: Engine damage may occur if you
maintain excessive engine revving without
shifting.
SelectShift does not automatically upshift,
even if the engine is approaching the RPM
limit. It must be shifted manually by
pressing the + button.
• Press the (+) button to upshift.
• Press the (-) button to downshift.
E175317
The system determines when temporary
manual control is no longer in use and
returns to automatic control. The
instrument cluster displays your currently
selected gear.
Note: The system stays in manual control
until you make another shift selection (for
example, drive [D]).
Brake-Shift Interlock
WARNING: Do not drive your
vehicle until you verify that the
stoplamps are working.
WARNING: When doing this
procedure, you need to take the
transmission out of park (P) which
means your vehicle can roll freely. To
avoid unwanted vehicle movement,
always fully apply the parking brake prior
to doing this procedure. Use wheels
chocks if appropriate.
WARNING: If the parking brake is
fully released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. Have your
vehicle checked as soon as possible.
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Transmission
Note: See your authorized dealer as soon
as possible if this procedure is used.
This prevents you from shifting the selector
lever from the park (P) position, unless the
brake pedal is pressed.
In the event of an electrical malfunction,
or if the vehicle battery has run out of
charge, use the following procedure to shift
the selector lever from the park (P)
position.
1. Apply the parking brake and switch the
ignition off.
E182198
2. Use a suitable tool, for example a
screwdriver, to carefully remove the
housing cover.
E182199
3
3. Locate the white lever, situated on the
left hand side of the selector lever.
E174827
4. Move the white lever toward the rear
of your vehicle.
5. Shift into neutral (N).
6. Replace the selector lever housing
cover.
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Transmission
7. Apply the brake pedal and switch the
ignition on.
8. Release the parking brake.
Note: Alternatively, we recommend that
you seek advice from your dealer.
Automatic Transmission Adaptive
Learning
This feature may increase durability and
provide consistent shift feel over the life
of your vehicle. A new vehicle or
transmission may have firm shifts, soft
shifts or both. This operation is considered
normal and does not affect function or
durability of the transmission. Over time,
the adaptive learning process fully updates
transmission operation.
If Your Vehicle Gets Stuck in Mud
or Snow
Note: Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock the vehicle for more than
a minute or damage to the transmission and
tires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow,
you may rock it out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
TOW/HAUL
WARNING: Do not use tow/haul
when the road surface is slippery. Failure
to follow this instruction could result in
the loss of control of your vehicle.
WARNING: Do not use diesel
engine exhaust braking when the road
surface is slippery. Failure to follow this
instruction could result in the loss of
control of your vehicle.
E161509
To activate tow/haul, press the
button near the gearshift lever
once. The TOW HAUL indicator
light illuminates in the instrument cluster.
The tow/haul feature:
• Delays upshifts to reduce the frequency
of transmission shifting.
• Provides engine braking in all forward
gears, which will slow your vehicle and
assist you in controlling your vehicle
when descending a grade.
• Depending on driving conditions and
load conditions, may downshift the
transmission, slow your vehicle and
control your vehicle speed when
descending a hill, without pressing the
accelerator pedal. The amount of
downshift braking provided will vary
based upon the amount the brake
pedal is pressed.
The tow/haul feature improves
transmission operation when towing a
trailer or a heavy load. All transmission
gear ranges are available when using
tow/haul.
To deactivate the tow/haul feature and
return to normal driving mode, press the
button near the gearshift lever twice. The
TOW HAUL light will deactivate. Tow/haul
also deactivates when you power down
your vehicle.
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Transmission
GENERAL INFORMATION
Note: Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
your vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Wheels
(page 266).
E138644
See Warning Lamps and
Indicators (page 93).
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Move the gearshift lever to park (P),
switch the engine off and apply the parking
brake. Inspect the accelerator pedal for
any interference. If none are found and the
condition persists, have your vehicle towed
to the nearest authorized dealer.
Brake Assist
Brake assist detects when you brake
rapidly by measuring the rate at which you
press the brake pedal. It provides
maximum braking efficiency as long as you
press the pedal, and can reduce stopping
distances in critical situations.
Anti-lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking.
This lamp momentarily
illuminates when you turn the
ignition on. If the light does not
illuminate during start up, remains on or
flashes, the system may be disabled. Have
the system checked by an authorized
dealer.
E138644
If the system is disabled, normal
braking is still effective. If the
brake warning lamp illuminates
when you release the parking brake, have
the system checked by an authorized
dealer.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
The anti-lock braking system does not
eliminate the risks when:
• You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
• You take corners too fast.
• The road surface is poor.
Note: If the system activates, the brake
pedal may pulse and may travel further.
Maintain pressure on the brake pedal. You
may also hear a noise from the system. This
is normal.
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Brakes
PARKING BRAKE - VEHICLES
WITH: MECHANICAL PARKING
BRAKE
Center Parking Brake
E172225
To apply the parking brake:
1. Press the foot brake pedal firmly.
2. Pull the parking brake lever up to its
fullest extent.
To release the parking brake:
1. Press the foot brake pedal firmly.
2. Pull the parking brake lever up slightly.
3. Press the release button and push the
parking brake lever down.
Note: If you park your vehicle facing uphill
turn the steering wheel away from the curb.
Note: If you park your vehicle facing
downhill turn the steering wheel toward the
curb.
Note: Do not press the release button while
pulling the parking brake lever up.
PARKING BRAKE - VEHICLES
WITH: PUSH DOWN PARKING
BRAKE
E172225
To apply the parking brake:
1. Firmly press the brake pedal.
2. Pull the parking brake lever upward to
its fullest extent.
Note: Do not press the release button when
pulling the parking brake lever upward.
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Brakes
Note: If you park your vehicle on a hill and
facing uphill, shift into park (P) and turn the
steering wheel away from the curb.
Note: If you park your vehicle on a hill and
facing downhill, shift into park (P) and turn
the steering wheel toward the curb.
Note: If required, you can lower the parking
brake lever to the fully down position, for
example to swivel the seat. Push the parking
brake lever downward without pressing the
release button. The parking brake remains
applied until you release it.
Note: A warning lamp illuminates when you
apply the parking brake.
To release the parking brake:
1. Firmly press the brake pedal.
2. Pull the parking brake lever upward to
its fullest extent.
3. Press the release button and push the
parking brake lever downward.
HILL START ASSIST
WARNING: The system does not
replace the parking brake. When you
leave your vehicle, always apply the
parking brake.
WARNING: You must remain in
your vehicle when the system turns on.
At all times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required.
Failure to take care may result in the loss
of control of your vehicle, serious
personal injury or death.
WARNING: The system will turn
off if a malfunction is apparent or if you
rev the engine excessively. Failure to take
care may result in the loss of control of
your vehicle, serious personal injury or
death.
The system makes it easier to pull away
when your vehicle is on a slope without the
need to use the parking brake.
When the system is active, your vehicle will
remain stationary on the slope for two to
three seconds after you release the brake
pedal. This allows time to move your foot
from the brake to the accelerator pedal.
The system releases the brakes
automatically once the engine has
developed sufficient drive to prevent your
vehicle from rolling down the slope. This
is an advantage when pulling away on a
slope, for example from a car park ramp,
traffic lights or when reversing uphill into
a parking space.
Note: The system will not operate if the
parking brake is applied.
Note: There is no warning light to indicate
the system is either on or off.
Using Hill Start Assist
1. Press the brake pedal to bring your
vehicle to a complete standstill. Keep
the brake pedal pressed.
2. If the sensors detect that your vehicle
is on a slope, the system will activate
automatically.
3. When you remove your foot from the
brake pedal, your vehicle will remain
on the slope without rolling away for
approximately two to three seconds.
This hold time will automatically be
extended if you are in the process of
driving off.
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Brakes
4. Drive off in the normal manner. The
system will release the brakes
automatically.
Note: When you remove your foot from the
brake pedal and press the pedal again when
the system is active, you will experience
significantly reduced brake pedal travel. This
is normal.
Switching the System On and Off
Vehicles with Manual Transmission
You can switch this feature on or off in the
information display. The system
remembers the last setting when you start
your vehicle.
Vehicles with Automatic Transmission
You cannot turn the system on or off.
When you switch the ignition on, the
system automatically turns on.
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Brakes
PRINCIPLE OF OPERATION
The traction control system helps avoid
drive wheel spin and loss of traction.
If your vehicle begins to slide, the system
applies the brakes to individual wheels
and, when needed, reduces engine power
at the same time. If the wheels spin when
accelerating on slippery or loose surfaces,
the system reduces engine power in order
to increase traction.
USING TRACTION CONTROL
WARNING: The stability and
traction control light illuminates steadily
if the system detects a failure. Make sure
you did not manually disable the traction
control system using the information
display controls or the switch. If the
stability control and traction control light
is still illuminating steadily, have the
system serviced by an authorized dealer
immediately. Operating your vehicle with
the traction control disabled could lead
to an increased risk of loss of vehicle
control, vehicle rollover, personal injury
and death.
The system automatically turns on each
time you switch the ignition on.
If your vehicle is stuck in mud or snow,
switching traction control off may be
beneficial as this allows the wheels to spin.
Note: When you switch traction control off,
stability control remains fully active.
Switching the System Off
When you switch the system off or on, a
message appears in the information
display showing system status.
You can switch the system off by either
using the information display controls or
the switch.
Using the Information Display
Controls
You can switch this feature off or on in the
information display. See General
Information (page 97).
Using a Switch (If Equipped)
Use the traction control switch on the
instrument panel to switch the system off
or on.
System Indicator Lights and
Messages
E138639
The stability and traction control
light:
• Temporarily illuminates on engine
start-up.
• Flashes when a driving condition
activates either of the systems.
• Illuminates if a problem occurs in either
of the systems.
E130458
The stability and traction control
off light temporarily illuminates
on engine start-up and stays on
when you switch the traction control
system off.
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Traction Control
PRINCIPLE OF OPERATION
WARNING: Vehicle modifications
involving braking system, aftermarket
roof racks, suspension, steering system,
tire construction and wheel and tire size
may change the handling characteristics
of your vehicle and may adversely affect
the performance of the electronic
stability control system. In addition,
installing any stereo loudspeakers may
interfere with and adversely affect the
electronic stability control system. Install
any aftermarket stereo loudspeaker as
far as possible from the front center
console, the tunnel, and the front seats
in order to minimize the risk of interfering
with the electronic stability control
sensors. Reducing the effectiveness of
the electronic stability control system
could lead to an increased risk of loss of
vehicle control, vehicle rollover, personal
injury and death.
WARNING: Remember that even
advanced technology cannot defy the
laws of physics. It's always possible to
lose control of a vehicle due to
inappropriate driver input for the
conditions. Aggressive driving on any
road condition can cause you to lose
control of your vehicle increasing the risk
of personal injury or property damage.
Activation of the electronic stability
control system is an indication that at
least some of the tires have exceeded
their ability to grip the road; this could
reduce the operator's ability to control
the vehicle potentially resulting in a loss
of vehicle control, vehicle rollover,
personal injury and death. If your
electronic stability control system
activates, SLOW DOWN.
The system automatically turns on each
time you switch the ignition on.
If the stability control or traction control
system detects a fault, the following may
occur:
• The stability and traction control light
illuminates steadily.
• The stability control and traction
control systems do not enhance your
vehicle's ability to maintain traction of
the wheels.
If the stability control or traction control
system activates, the following may occur:
• The stability and traction control light
flashes.
• Your vehicle slows down.
• Reduced engine power.
• A vibration in the brake pedal.
• The brake pedal is stiffer than usual.
• If the driving condition is severe and
your foot is not on the brake pedal, the
pedal may move as the system applies
higher brake force.
The stability control system has several
features built into it to help you maintain
control of your vehicle.
Electronic Stability Control
The system helps to prevent your vehicle
skidding or laterally sliding by individually
applying the brakes to one or more wheels
and, if necessary, reducing engine power.
Roll Stability Control
The system helps to prevent rollovers by
detecting your vehicle's roll motion, and
individually applying the brakes to one or
more wheels.
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Stability Control
Side-Wind Stabilization
The system applies the brakes on one side
of your vehicle to reduce the effect of a
sudden side-wind gust on your vehicle's
path. When the system turns on, the
stability and traction control light flashes,
and a message may appear in the
information display. You may notice a
slight deceleration and may still need to
make a steering correction to maintain the
intended vehicle path. The system does
not turn on for a continuous side-wind or
during turns.
Traction Control
The system enhances your vehicle's ability
to maintain traction of the wheels by
detecting and controlling wheel spin. See
Using Traction Control (page 159).
E72903
A
A
A
B
B
B
B
Vehicle without stability control
skidding off its intended route.
A
Vehicle with stability control
maintaining control on a slippery
surface.
B
USING STABILITY CONTROL
The system automatically turns on each
time you switch the ignition on.
You cannot switch the stability control and
roll stability control systems off, but when
you shift into reverse (R), the systems
deactivate.
You can switch the traction control system
off or on. See Using Traction Control
(page 159).
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Stability Control
PRINCIPLE OF OPERATION
WARNING: To help avoid personal
injury, always use caution when in
reverse (R) and when using the sensing
system.
WARNING: The system may not
detect objects with surfaces that absorb
reflection. Always drive with due care
and attention. Failure to take care may
result in a crash.
WARNING: Traffic control
systems, inclement weather, air brakes,
external motors and fans may affect the
correct operation of the sensing
system.This may cause reduced
performance or false alerts.
WARNING: The system may not
detect small or moving objects,
particularly those close to the ground.
Note: If your vehicle has MyKey™, the
sensing system cannot be switched off
when a MyKey™ is present. See Principle
of Operation (page 61).
Note: Keep the sensors on the bumper or
fascia free from snow, ice and large
accumulations of dirt. If the sensors are
covered, the system’s accuracy can be
affected. Do not clean the sensors with
sharp objects.
Note: If your vehicle sustains damage to
the bumper or fascia, leaving it misaligned
or bent, the sensing zone may be altered
causing inaccurate measurement of
obstacles or false alerts.
Note: Certain add-on devices installed
around the bumper or fascia may create
false alerts. For example, large trailer
hitches, bike or surfboard racks, license plate
brackets, bumper covers or any other device
that may block the normal detection zone
of the system. Remove the add-on device
to prevent false alerts.
Note: When you connect a trailer to your
vehicle, the rear parking aid may detect the
trailer and therefore provide an alert. Disable
the rear parking aid when you connect a
trailer to prevent the alert.
The sensing system warns the driver of
obstacles within a certain range of your
vehicle. The system turns on automatically
whenever you switch the ignition on.
You can switch the system off through the
information display menu or from the
pop-up message that appears once you
shift the transmission into reverse (R). See
General Information (page 97). If your
vehicle has a parking aid button, you can
switch the system off by pressing the
button.
If a fault is present in the system, a warning
message appears in the information
display. See Information Messages
(page 101).
PARKING AID
WARNING: The parking aid system
can only assist you to detect objects
when your vehicle is moving at parking
speeds. To help avoid personal injury you
must take care when using the parking
aid system.
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Parking Aids (If Equipped)
WARNING: Traffic control
systems, inclement weather, air brakes,
external motors and fans may affect the
correct operation of the sensing
system.This may cause reduced
performance or false alerts.
WARNING: The system may not
detect small or moving objects,
particularly those close to the ground.
The system warns you of objects that are
within the detection zone of the bumper
areas. When you switch the ignition on,
the system automatically turns on. The
system becomes active when you shift into
reverse (R) and the speed of your vehicle
is 7 mph (12 km/h) or less.
E130178
Rear detection zone: Up to 72 in
(180 cm) from the rear bumper.
A
Note: Accessories that block the detection
zone of the system may create false alerts.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: If your vehicle sustains damage
leaving the sensors misaligned, this will
cause inaccurate measurements or false
alerts.
A tone will sound in the following manner
when objects are near the front or rear
bumpers:
• Objects detected by the rear sensors
produce a low-pitched tone.
• An alert will only sound for three
seconds if an object is further than 12 in
(30 cm) from the side of your vehicle.
The system detects objects when you shift
into reverse (R) and:
• Your vehicle is moving toward a
stationary object at a speed of 3 mph
(5 km/h) or less.
• Your vehicle is stationary but an object
is approaching your vehicle at a speed
of 3 mph (5 km/h) or less.
• Your vehicle is moving at a speed of
3 mph (5 km/h) or less, and an object
is approaching your vehicle at a speed
of 3 mph (5 km/h) or less.
Note: The rate of the tone increases as your
vehicle moves closer to an object.
When the parking aid system sounds a
tone, the audio system may reduce the set
volume. When the warning ends, the audio
system returns to the previously set
volume.
Note: Volume reduction is not a standard
feature of all audio systems.
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Parking Aids (If Equipped)
Switching the Parking Aid System
Off
E177143
Press the button to switch the system off.
The system remains off until you switch
the ignition off.
REAR VIEW CAMERA
WARNING: The rear view camera
system is a reverse aid supplement
device that still requires the driver to use
it in conjunction with the interior and
exterior mirrors for maximum coverage.
WARNING: Objects that are close
to either corner of the bumper or under
the bumper, might not be seen on the
screen due to the limited coverage of the
camera system.
WARNING: Reverse your vehicle
slowly. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death.
The rear view camera provides an image
of the area behind your vehicle. During
operation, lines appear in the display that
represents the path of your vehicle and
proximity to objects behind it.
Rear View Camera Locations
WARNING: Use caution when the
rear cargo door is ajar. If the rear cargo
door is ajar, the camera will be out of
position and the video image may be
incorrect. All guidelines disappear when
the rear cargo door is ajar. Failure to
follow this instruction could result in
personal injury.
Note: Where the rear view camera is below
the central high mounted stop lamp, it does
not move out of position when the rear
cargo door is ajar.
E254267
The rear view camera is below the central
high mounted stop lamp or on the rear
cargo door.
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Parking Aids (If Equipped)
Using the Rear View Camera
System
WARNING: The operation of the
camera may vary depending on the
ambient temperature, vehicle and road
conditions.
WARNING: Objects above the
camera may not be visible. Check the
area behind your vehicle when necessary.
WARNING: To help avoid personal
injury always use caution when in reverse
(R) and when using the rear view
camera.
The rear view camera system displays
what is behind your vehicle when your
place the transmission in reverse (R).
Note: If the transmission is in reverse (R)
and the rear cargo door is open, no rear view
camera features display.
Note: When towing, the camera only sees
what you are towing. This might not provide
adequate coverage as it usually provides in
normal operation and you might not see
some objects. In some vehicles, the
guidelines may disappear when you connect
the trailer tow connector.
The camera may not operate correctly
under the following conditions:
• Nighttime or dark areas if one or both
reverse lamps are not operating.
• Mud, water or debris obstructs the
camera's view. Clean the lens with a
soft, lint-free cloth and non-abrasive
cleaner.
• The rear of your vehicle is hit or
damaged, causing the camera to
become misaligned.
Camera Guidelines
Distance markers are only a guide and are
calculated for unloaded vehicles on an
even road surface.
Note: Guidelines are only available when
the transmission is in reverse (R).
Note: Guidelines do not display when the
rear cargo door is ajar.
The system uses three types of guides to
help you see what is behind your vehicle:
• Active guidelines: Show the intended
path of your vehicle when reversing.
• Fixed guidelines: Show the actual path
your vehicle is moving in when you
reverse in a straight line. This can be
helpful when backing into a parking
space or aligning your vehicle with
another object behind you.
• Centerline: Helps align the center of
your vehicle with an object (for
example, a trailer).
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Parking Aids (If Equipped)
A B C D
F
E
E142436
Active guidelines.A
Centerline.B
Fixed guideline: Green zone.C
Fixed guideline: Yellow zone.D
Fixed guideline: Red zone.E
Rear bumper.F
Active guidelines are only available with
fixed guidelines. To use active guidelines,
turn the steering wheel to point the
guidelines toward an intended path. If you
change the steering wheel position when
driving in reverse (R), your vehicle might
deviate from the original intended path.
The fixed and active guidelines fade in and
out depending on the steering wheel
position. When the steering wheel position
is straight the active guidelines are not
visible. Objects in the red zone are closest
to your vehicle and objects in the green
zone are further from your vehicle.
Objects are getting closer to your vehicle
as they move from the green zone to the
yellow or red zones. Use the side view
mirrors and rear view mirror to get better
coverage on both sides and rear of the
vehicle.
Manual Zoom
WARNING: When manual zoom
is on, the full area behind your vehicle
may not show. Be aware of your
surroundings when using the manual
zoom feature.
Manual zoom is only available when you
shift the transmission into reverse (R).
Selectable settings for this feature are
Zoom in (+) and Zoom out (-). Press the
symbol in the camera screen to change the
view. The default setting is Zoom OFF.
This allows you to get a closer view of an
object behind your vehicle. The zoomed
image keeps the bumper in the image to
provide a reference. The zoom is only
active while the transmission is in reverse
(R).
Note: Only the centerline shows when you
switch on manual zoom.
Rear View Camera Delay
WARNING: Use caution when
turning camera features on or off when
the transmission is not in park (P). Make
sure your vehicle is not moving.
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Parking Aids (If Equipped)
You can switch this feature on or off using
the vehicle settings menu in the
information display. The default setting is
off.
When shifting the transmission out of
reverse (R) and into any gear other than
park (P), the camera image remains in the
display until:
• Your vehicle speed sufficiently
increases.
• You shift your vehicle into park (P).
Vehicles with Parking Aid
The system uses red, yellow and green
colored distance bars that indicate the
approximate distance of an object from
the rear bumper. The distance bars appear
on the camera guidelines when the sensing
system detects an object.
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Parking Aids (If Equipped)
PRINCIPLE OF OPERATION
Cruise control lets you maintain a set
speed without keeping your foot on the
accelerator pedal. You can use cruise
control when your vehicle speed is greater
than 20 mph (30 km/h).
USING CRUISE CONTROL
WARNING: Do not use cruise
control on winding roads, in heavy traffic
or when the road surface is slippery. This
could result in loss of vehicle control,
serious injury or death.
WARNING: When you are going
downhill, your vehicle speed could
increase above the set speed. The
system does not apply the brakes.
Note: Cruise control disengages if the
vehicle speed decreases more than 10 mph
(16 km/h) below the set speed while driving
uphill.
E142437
The cruise controls are on the steering
wheel.
Switching Cruise Control On
Press ON.
E71340
The indicator displays in the
instrument cluster.
Setting the Cruise Speed
1. Drive to desired speed.
2. Press SET+ or SET-.
3. Take your foot off the accelerator
pedal.
Changing the Set Speed
• Press SET+ or SET- to change the set
speed in small increments.
• Press the accelerator or brake pedal
until you reach the desired speed. Press
SET+ or SET-.
• Press and hold SET+ or SET-. Release
the control when you reach the desired
speed.
Note: If you accelerate by pressing the
accelerator pedal, the set speed does not
change. When you release the accelerator
pedal, your vehicle returns to the speed that
you previously set.
Canceling the Set Speed
Pull CAN or tap the brake pedal. The set
speed does not erase.
Resuming the Set Speed
PullRES.
Switching Cruise Control Off
Press OFF when the system is in stand by
mode, or switch the ignition off.
Note: You erase the set speed when you
switch the system off.
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Cruise Control
SPEED LIMITER
Engine Speed Limiter
Engine speed is limited to protect the
engine.
Vehicle Speed Limiter - Fixed
The system prevents you from driving
faster than a programmed speed.
DRIVER ALERT
Principle of Operation
WARNING: The system is
designed to aid the driver. It is not
intended to replace your attention and
judgment. You are still responsible to
drive with due care and attention.
WARNING: At all times, you are
responsible for controlling your vehicle,
supervising the system and intervening,
if required. Failure to take care may result
in the loss of control of your vehicle,
serious personal injury or death.
WARNING: The system may not
function if the sensor is blocked.
WARNING: Take regular rest
breaks if you feel tired. Do not wait for
the system to warn you.
WARNING: Certain driving styles
may result in the system warning you
even if you are not feeling tired.
WARNING: In cold and severe
weather conditions the system may not
function. Rain, snow and spray can all
limit sensor performance.
WARNING: The system will not
operate if the sensor cannot track the
road lane markings.
WARNING: If damage occurs in
the immediate area surrounding the
sensor, have your vehicle checked as
soon as possible.
WARNING: The system may not
correctly operate if your vehicle is fitted
with a suspension kit not approved by
us.
Note: Keep the windshield free from
obstructions for example bird droppings,
insects and snow or ice.
Note: The system assists you when driving
on fast main roads and freeways.
Note: The system calculates an alertness
level at vehicle speeds above approximately
40 mph (65 km/h).
The system automatically monitors your
driving behavior.
The system is designed to alert you if it
detects that you are becoming drowsy or
if your driving deteriorates.
Using Driver Alert
Switching the System On and Off
Switch the system on using the information
display. See Information Displays (page
97).
Note: The system remains on or off
depending on how it was last set.
The system calculates your alertness level
based upon your driving behavior in relation
to the lane markings and other factors.
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Driving Aids
System Warnings
Note: The system does not warn you if the
vehicle speed falls below approximately
40 mph (65 km/h).
The warning system has two stages:
1. A temporary warning is issued to advise
you to take a rest. This message only
appears for a short time.
2. If you do not rest and the system
continues to detect that your driving
deteriorates, it issues a further warning.
This remains in the information display
until you cancel it. See Information
Messages (page 101).
Press OK on the steering wheel control to
remove the warning.
System Display
When active the system runs automatically
in the background and only issue warnings
if required. You can view the status at any
time using the information display. See
General Information (page 97).
The alertness level is shown by six steps
as a colored bar.
E131358
Alertness level is fine, no rest required.
E131359
Alertness level is critical, indicating that
you should take a rest as soon as it is safe
to do so.
The status bar travels from left to right as
the calculated alertness level decreases.
As the rest icon is approached, the color
turns from green to yellow and then finally
red when a rest break must be taken.
• Green: No rest required.
• Yellow: First (temporary) warning.
• Red: Second warning.
Your alertness level will be shown in gray
if:
• The sensor cannot track the road lane
markings.
• The vehicle speed falls below
approximately 40 mph (65 km/h).
Resetting the System
You can reset the system by:
• Switching the ignition off and on.
• Stopping your vehicle and then opening
and closing the driver door.
LANE KEEPING SYSTEM
Lane Keeping Alert
Principle of Operation
WARNING: Always drive with due
care and attention when using and
operating the controls and features on
your vehicle.
WARNING: At all times, you are
responsible for controlling your vehicle,
supervising the system and intervening,
if required. Failure to take care may result
in the loss of control of your vehicle,
serious personal injury or death.
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Driving Aids
WARNING: The system may not
function if the sensor is blocked.
WARNING: The sensor may
incorrectly track lane markings as other
structures or objects. This can result in
a false or missed warning.
WARNING: In cold and severe
weather conditions the system may not
function. Rain, snow and spray can all
limit sensor performance.
WARNING: The system will not
operate if the sensor cannot track the
road lane markings.
WARNING: If damage occurs in
the immediate area surrounding the
sensor, have your vehicle checked as
soon as possible.
WARNING: The system may not
correctly operate if your vehicle is fitted
with a suspension kit not approved by
us.
Note: Keep the windshield free from
obstructions for example bird droppings,
insects and snow or ice.
Note: The system may assist you when
driving on fast main roads and freeways.
Note: The system may not operate on roads
with sharp bends, narrow lanes, areas under
construction, during hard braking or
acceleration and when you are intentionally
steering your vehicle.
Note: Do not carry out windshield repairs
in the immediate area surrounding the
sensor.
Note: The system operates with a minimum
of one tracked lane marking.
Note: The system only operates above
vehicle speeds of approximately 40 mph
(65 km/h).
The sensor is behind the interior mirror. It
continuously monitors conditions to alert
you of unintentional lane drifting at high
speeds.
The system automatically detects and
tracks the lane markings on the road. If the
system detects that your vehicle is
unintentionally drifting toward the lane
markings, a warning is shown in the
information display. There is also a warning
given in the form of a vibration felt through
the steering wheel.
Note: The vibration intensity from the
steering wheel may decrease depending on
the quality of the road surface.
Using Lane Keeping Alert
Switching the System On and Off
E132099
Switch the system on and off using the
button on the direction indicator stalk.
Press the button once to turn the system
on. Press the button again to turn the
system off.
Note: When you switch the system off, a
warning indicator may remain illuminated
in the information display. See Warning
Lamps and Indicators (page 93).
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Driving Aids
Setting the Steering Wheel Vibration
Level
The system has three intensity levels which
you can set using the information display.
See General Information (page 97).
Setting the System Sensitivity
Some vehicles can adjust how quickly the
system warns you. The system has two
sensitivity levels which you can set using
the information display. See General
Information (page 97).
System Warnings
E152382
When you switch the system on, an image
of a vehicle showing lane markings
appears in the information display. When
you switch the system off, the image does
not display.
When the system is on, the color of the
lane markings will change to indicate the
system status.
The lane markings are color coded as
follows:
• Green: The system is ready to warn you
of any unintentional lane departure.
• Red: Your vehicle is approaching or is
too close to the detected lane
boundary. Take immediate safe action
to reposition your vehicle.
• Gray: The system will suppress the
relevant lane boundary.
Instances where a lane boundary may be
suppressed:
• The sensor may not detect the lane
markings on the road.
• You turn the direction indicator for that
side of your vehicle on.
• If you apply direct steering, accelerate
fast or brake hard.
• Your vehicle speed is outside the
operating limits.
• If there is an anti-lock brake or stability
control intervention.
• Narrow lane width.
If the lane markings in the display turn red
or you feel a vibration through the steering
wheel you must take immediate and safe
action to align your vehicle. Correct any
unintended lane drift immediately.
STEERING
To help prevent damage to the power
steering system:
• Never hold the steering wheel at its
furthest turning points (until it stops)
for more than three to five seconds
when the engine is running.
• Do not operate the vehicle with a low
power steering pump fluid level (below
the MIN mark on the reservoir).
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Driving Aids
• Some noise is normal during operation.
If excessive, check for low power
steering pump fluid level before
seeking service by your dealer.
• Heavy or uneven efforts may be caused
by low power steering fluid. Check for
low power steering pump fluid level
before seeking service by your dealer.
• Do not fill the power steering pump
reservoir above the MAX mark on the
reservoir, as this may result in leaks
from the reservoir.
If the power steering system breaks down
(or if the engine is turned off), you can
steer the vehicle manually, but it takes
more effort.
If the steering wanders or pulls, check for:
• an improperly inflated tire
• uneven tire wear
• loose or worn suspension components
• loose or worn steering components
• improper vehicle alignment
If any steering components are serviced or
replaced, install new fasteners (many are
coated with thread adhesive or have
prevailing torque features which may not
be re-used). Never re-use a bolt or nut.
Torque fasteners to specifications.
A high crown in the road or high crosswinds
may also make the steering seem to
wander or pull.
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Driving Aids
LOAD RETAINING FIXTURES
Securing Cargo
E175810
Maximum Load
Value
Variant
1,125 lb (5,000 N)All Van
Note: The number of load retaining fixtures
may vary depending on your vehicle model.
LOAD LIMIT
Vehicle Loading - with and
without a Trailer
This section guides you in the
proper loading of your vehicle,
trailer, or both. Keep your loaded
vehicle weight within its design
rating capability, with or without
a trailer. Properly loading your
vehicle provides maximum return
of vehicle design performance.
Before you load your vehicle,
become familiar with the
following terms for determining
your vehicle’s weight rating, with
or without a trailer, from the
vehicle’s Tire and Loading
Information label or Safety
Compliance Certification label.
Tire and Loading Label Information
Example:
E198719
Payload
Payload is the combined weight
of cargo and passengers that your
vehicle is carrying. The maximum
payload for your vehicle appears
on the Tire and Loading label. The
label is either on the B-pillar or the
edge of the driver door. Vehicles
exported outside the US and
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Load Carrying
Canada may not have a tire and
loading label. Look for “The
combined weight of occupants
and cargo should never exceed
XXX kg OR XXX lb” for maximum
payload. The payload listed on the
Tire and Loading Information label
is the maximum payload for your
vehicle as built by the assembly
plant. If you install any additional
equipment on your vehicle, you
must determine the new payload.
Subtract the weight of the
equipment from the payload listed
on the Tire and Loading label.
When towing, trailer tongue
weight or king pin weight is also
part of payload.
WARNING: The
appropriate loading capacity of
your vehicle can be limited either
by volume capacity (how much
space is available) or by payload
capacity (how much weight the
vehicle should carry). Once you
have reached the maximum
payload of your vehicle, do not
add more cargo, even if there is
space available. Overloading or
improperly loading your vehicle
can contribute to loss of vehicle
control and vehicle rollover.
GAWR (Gross Axle Weight
Rating)
GAWR is the maximum allowable
weight that a single axle (front or
rear) can carry. These numbers
are on the Safety Compliance
Certification label. The label is
located on the door hinge pillar,
door-latch post, or the door edge
that meets the door-latch post,
next to the driver seating position.
The total load on each axle must
never exceed its Gross Axle
Weight Rating.
GVWR (Gross Vehicle Weight
Rating)
GVWR is the maximum allowable
weight of the fully loaded vehicle.
This includes all options,
equipment, passengers and cargo.
It appears on the Safety
Compliance Certification label.
The label is located on the door
hinge pillar, door-latch post, or the
door edge that meets the
door-latch post, next to the driver
seating position.
The gross vehicle weight must
never exceed the Gross Vehicle
Weight Rating.
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Load Carrying
Safety Compliance Certification Label
Example:
E198828
WARNING: Exceeding the
Safety Compliance Certification
label vehicle weight limits can
adversely affect the
performance and handling of
your vehicle, cause vehicle
damage and can result in the
loss of control of your vehicle,
serious personal injury or death.
Maximum Loaded Trailer
Weight
Maximum loaded trailer weight is
the highest possible weight of a
fully loaded trailer the vehicle can
tow. Consult an authorized dealer
(or the RV and Trailer Towing
Guide available at an authorized
dealer) for more detailed
information.
GCWR (Gross Combined
Weight Rating)
GCWR is the maximum allowable
weight of the vehicle and the
loaded trailer, including all cargo
and passengers, that the vehicle
can handle without risking
damage. (Important: The towing
vehicle’s braking system is rated
for operation at Gross Vehicle
Weight Rating, not at Gross
Combined Weight Rating.)
Separate functional brakes should
be used for safe control of towed
vehicles and for trailers where the
Gross Combined Weight of the
towing vehicle plus the trailer
exceed the Gross Vehicle Weight
Rating of the towing vehicle.
The gross combined weight must
never exceed the Gross Combined
Weight Rating.
Note: For trailer towing
information refer to the RV and
Trailer Towing Guide available at
an authorized dealer.
WARNING: Do not exceed
the GVWR or the GAWR
specified on the certification
label.
WARNING: Do not use
replacement tires with lower
load carrying capacities than the
original tires because they may
lower your vehicle's GVWR and
GAWR limitations. Replacement
tires with a higher limit than the
original tires do not increase the
GVWR and GAWR limitations.
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Load Carrying
WARNING: Exceeding any
vehicle weight rating can
adversely affect the
performance and handling of
your vehicle, cause vehicle
damage and can result in the
loss of control of your vehicle,
serious personal injury or death.
Steps for determining the
correct load limit:
1. Locate the statement "The
combined weight of occupants
and cargo should never exceed
XXX kg or XXX lb." on your
vehicle’s placard.
2. Determine the combined
weight of the driver and
passengers that will be riding
in your vehicle.
3. Subtract the combined weight
of the driver and passengers
from XXX kg or XXX lb.
4. The resulting figure equals the
available amount of cargo and
luggage load capacity. For
example, if the “XXX” amount
equals 1,400 lb. and there will
be five 150 lb. passengers in
your vehicle, the amount of
available cargo and luggage
load capacity is 650 lb.
(1400-750 (5 x 150) = 650 lb.)
5. Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo and
luggage load capacity
calculated in Step 4.
6. If your vehicle will be towing a
trailer, load from your trailer
will be transferred to your
vehicle. Consult this manual to
determine how this reduces the
available cargo and luggage
load capacity of your vehicle.
Helpful examples for calculating
the available amount of cargo
and luggage load capacity
Suppose your vehicle has a
1400-pound (635-kilogram) cargo
and luggage capacity. You decide
to go golfing. Is there enough load
capacity to carry you, four of your
friends and all the golf bags? You
and four friends average 220
pounds (99 kilograms) each and
the golf bags weigh approximately
30 pounds (13.5 kilograms) each.
The calculation would be: 1400 -
(5 x 220) - (5 x 30) = 1400 - 1100
- 150 = 150 pounds. Yes, you have
enough load capacity in your
vehicle to transport four friends
and your golf bags. In metric units,
the calculation would be: 635
kilograms - (5 x 99 kilograms) -
(5 x 13.5 kilograms) = 635 - 495 -
67.5 = 72.5 kilograms.
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Load Carrying
Suppose your vehicle has a
1400-pound (635-kilogram) cargo
and luggage capacity. You and
one of your friends decide to pick
up cement from the local home
improvement store to finish that
patio you have been planning for
the past two years. Measuring the
inside of the vehicle with the rear
seat folded down, you have room
for twelve 100-pound
(45-kilogram) bags of cement. Do
you have enough load capacity to
transport the cement to your
home? If you and your friend each
weigh 220 pounds (99 kilograms),
the calculation would be: 1400 -
(2 x 220) - (12 x 100) = 1400 - 440
- 1200 = - 240 pounds. No, you do
not have enough cargo capacity
to carry that much weight. In
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (12 x 45 kilograms) =
635 - 198 - 540 = -103 kilograms.
You will need to reduce the load
weight by at least 240 pounds
(104 kilograms). If you remove
three 100-pound (45-kilogram)
cement bags, then the load
calculation would be:1400 - (2 x
220) - (9 x 100) = 1400 - 440 -
900 = 60 pounds. Now you have
the load capacity to transport the
cement and your friend home. In
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (9 x 45 kilograms) =
635 - 198 - 405 = 32 kilograms.
The above calculations also
assume that the loads are
positioned in your vehicle in a
manner that does not overload
the front or the rear gross axle
weight rating specified for your
vehicle on the Safety Compliance
Certification label.
Special Loading Instructions
for Owners of Pick-up Trucks
and Utility-type Vehicles
WARNING: When loading
the roof racks, we recommend
you evenly distribute the load,
as well as maintain a low center
of gravity. Loaded vehicles, with
higher centers of gravity, may
handle differently than unloaded
vehicles. Take extra precautions,
such as slower speeds and
increased stopping distance,
when driving a heavily loaded
vehicle.
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Load Carrying
TOWING A TRAILER
WARNING: Towing trailers
beyond the maximum
recommended gross trailer
weight exceeds the limit of your
vehicle and could result in engine
damage, transmission damage,
structural damage, loss of
vehicle control, vehicle rollover
and personal injury.
WARNING: Do not exceed
the GVWR or the GAWR
specified on the certification
label.
Note: See Recommended
Towing Weights (page 180).
Your vehicle may have electrical
items, such as fuses or relays,
related to towing. See Fuses
(page 208).
Your vehicle's load capacity
designation is by weight, not by
volume, so you cannot necessarily
use all available space when
loading a vehicle or trailer.
Towing a trailer places an extra
load on your vehicle's engine,
transmission, axle, brakes, tires
and suspension. Inspect these
components periodically during,
and after, any towing operation.
Load Placement
To help minimize how trailer
movement affects your vehicle
when driving:
• Load the heaviest items closest
to the trailer floor.
• Load the heaviest items
centered between the left and
right side trailer tires.
• Load the heaviest items above
the trailer axles or just slightly
forward toward the trailer
tongue. Do not allow the final
trailer tongue weight to go
above or below 10-15% of the
loaded trailer weight.
• Select a ball mount with the
correct rise or drop and load
capacity. When both the
loaded vehicle and trailer are
connected, the trailer frame
should be level, or slightly
angled down toward your
vehicle, when viewed from the
side.
When driving with a trailer or
payload, a slight takeoff vibration
or shudder may be present due to
the increased payload weight.
Additional information regarding
proper trailer loading and setting
your vehicle up for towing is
located in another chapter of this
manual. See Load Limit (page
174).
You can also find information in
the RV & Trailer Towing Guide
available at your authorized
dealer, or online.
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Towing
RV & Trailer Towing Guide Online
http://www.fleet.ford.com/towing-guides/Website
TRAILER SWAY CONTROL
Note: This feature does not prevent trailer
sway, but reduces it once it begins.
Note: This feature cannot stop all trailers
from swaying.
Note: In some cases, if your vehicle speed
is too high, the system may turn on multiple
times, gradually reducing your vehicle speed.
This feature applies your vehicle brakes at
individual wheels and if necessary, reduces
engine power. If the trailer begins to sway,
the traction control warning lamp flashes
and a message will appear in the
information display. Slow your vehicle
down, pull safely to the side of the road
and check for correct load distribution.
See Load Carrying (page 174).
RECOMMENDED TOWING
WEIGHTS
Note: Make sure to take into
consideration trailer frontal area.
Vehicles equipped with the Trailer
Tow Package or the Heavy Duty
Payload Package should not
exceed 55 ft² (5.1 m²) trailer frontal
area.
Note: Exceeding this limitation
may significantly reduce the
performance of your towing
vehicle. Selecting a trailer with a
low aerodynamic drag and rounded
front design helps optimize
performance and fuel economy.
Note: For high altitude operation,
reduce the gross combined weight
by 2% per 1,000 ft (300 m)
starting at the 1,000 ft (300 m)
elevation point.
Note: Certain states require
electric trailer brakes for trailers
over a specified weight. Be sure to
check state regulations for this
specified weight. The maximum
trailer weights listed may be limited
to this specified weight, as your
vehicle's electrical system may not
include the wiring connector
needed to use electric trailer
brakes.
Your vehicle may tow a trailer
provided the maximum trailer
weight is less than or equal to the
maximum trailer weight listed for
your vehicle configuration on the
following charts.
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Towing
Van and Chassis Cab
Maximum
Loaded Trailer
Weight lb (kg)
*
Maximum
GCWR lb (kg)
Rear Wheels
Final
Drive
Ratio
Engine
4,800 (2,155)10,600 (4,809)
Single Rear
Wheels
3.31
3.2L Power
Stroke
Diesel
7,500 (3,403)13,500 (6,125)
Single Rear
Wheels
3.73
3.2L Power
Stroke
Diesel
7,500 (3,403)13,500 (6,125)
Dual Rear
Wheels
3.73
3.2L Power
Stroke
Diesel
5,700 (2,586)11,200 (5,080)
Single Rear
Wheels
3.31
3.5L
EcoBoost
7,200 (3,244)12,600 (5,716)
Single Rear
Wheels
3.73
3.5L
EcoBoost
7,200 (3,244)13,000 (5,900)
Dual Rear
Wheels
3.73
3.5L
EcoBoost
5,400 (2,427)10,800 (4,900)
Single Rear
Wheels
3.733.7L
6,700 (3,040)12,000 (5,445)
Single Rear
Wheels
4.103.7L
6,700 (3,040)11,200 (5,081)
Dual Rear
Wheels - Van
4.103.7L
6,700 (3,040)12,000 (5,445)
Dual Rear
Wheels -
Chassis Cab
4.103.7L
*
Calculated with SAE J2807 method.
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Towing
Bus
Maximum
Loaded Trailer
Weight lb (kg)
*
Maximum
GCWR lb (kg)
Rear Wheels
Final
Drive
Ratio
Engine
3,300 (1,497)10,600 (4,809)
Single Rear
Wheels
3.31
3.2L Power
Stroke
Diesel
4,400 (1,996)11,200 (5,080)
Single Rear
Wheels
3.73
3.2L Power
Stroke
Diesel
4,400 (1,996)11,200 (5,080)
Dual Rear
Wheels
3.73
3.2L Power
Stroke
Diesel
4,200 (1,906)11,200 (5,080)
Single Rear
Wheels
3.31
3.5L
EcoBoost
5,000 (2,269)11,200 (5,080)
Single Rear
Wheels
3.73
3.5L
EcoBoost
5,000 (2,269)11,200 (5,080)
Dual Rear
Wheels
3.73
3.5L
EcoBoost
3,900 (1,770)10,800 (4,900)
Single Rear
Wheels
3.733.7L
4,400 (1,996)11,200 (5,080)
Single Rear
Wheels
4.103.7L
4,400 (1,996)11,200 (5,080)
Dual Rear
Wheels
4.103.7L
*
Calculated with SAE J2807 method.
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Calculating the Maximum
Loaded Trailer Weight for Your
Vehicle
1. Start with the gross combined
weight rating for your vehicle
model and axle ratio. See the
previous charts.
2. Subtract all of the following
that apply to your vehicle:
• Vehicle curb weight
• Hitch hardware weight, such as
a draw bar, ball, locks or weight
distributing hardware
• Driver weight
• Passenger(s) weight
• Payload, cargo and luggage
weight
• Aftermarket equipment weight.
This equals the maximum loaded
trailer weight for this combination.
Note: The trailer tongue load is
considered part of the payload for
your vehicle. Reduce the total
payload by the final trailer tongue
weight.
Note: Consult an authorized dealer
to determine the maximum trailer
weight allowed for your vehicle if
you are not sure.
ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
• Do not tow a trailer until your vehicle
has covered at least 1,000 mi
(1,600 km). See Breaking-In (page
191).
• Consult your local motor vehicle laws
for towing a trailer.
• See the instructions included with
towing accessories for the correct
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer. See Scheduled
Maintenance (page 464).
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
Refer to Load Carrying for load
specification terms found on the tire label,
Safety Compliance label and instructions
on calculating your vehicle's maximum
load. See Load Limit (page 174).
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight.
Trailer Towing Connector (If Equipped)
E163167
Your vehicle is fitted with both a 7 pin and
4 pin trailer wiring connector.
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When attaching the trailer wiring connector
to your vehicle, only use a correctly fitting
connector that works with the vehicle and
trailer functions. Some seven-position
connectors may have the SAE J2863 logo,
which confirms that it is the correct wiring
connector and works correctly with your
vehicle.
FunctionColor
Left turn signal and brake
lamp.
Yellow
Ground (-).White
Electric brakes.Blue
Right turn signal and brake
lamp.
Green
Battery (+).Orange
Running lamps.Brown
Reverse lamps.Grey
Tow Hitch
WARNING: Do not exceed the
lowest rating capacity for your vehicle or
trailer hitch. Overloading your vehicle or
trailer hitch can impair your vehicle
stability and handling. Failure to follow
this instruction could result in the loss of
control of your vehicle, personal injury or
death.
WARNING: Do not cut, drill, weld
or modify the trailer hitch. Modifying the
trailer hitch could reduce the hitch rating.
Do not use a tow hitch that either clamps
on to the bumper or attaches to the axle.
You must distribute the load in your trailer
so that between 10% and 15% of the total
weight of the trailer is on the tongue.
Weight Distributing Hitches
A weight distribution hitch is not
recommended for use with your vehicle.
Safety Chains
Always connect the safety chains to the
frame or hook retainers of your vehicle's
tow hitch.
To connect the safety chains, cross the
chains under the trailer tongue and allow
enough slack for turning tight corners. Do
not allow the chains to drag on the ground.
Note: Do not attach safety chains to the
bumper.
Trailer Brakes (If Equipped)
WARNING: Do not connect a
trailer's hydraulic brake system directly
to your vehicle's brake system. Your
vehicle may not have enough braking
power and your chances of having a
collision greatly increase.
Electric, manual, automatic or surge-type
trailer brakes are safe if you install them
correctly and adjust them to the
manufacturer's specifications. Trailer
brakes must meet local and federal
regulations.
The rating for the tow vehicle's braking
system operation is at the gross vehicle
weight rating, not the gross combined
weight rating.
Separate functioning brake systems are
required for safe control of towed vehicles
and trailers weighing more than 1,500 lb
(680 kg) when loaded.
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Towing
Integrated Trailer Brake Controller
WARNING: Use the integrated
trailer brake controller to properly adjust
the trailer brakes and check all
connections before towing a trailer.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
B
A
E163166
Gain adjustment buttons.A
Manual control lever.B
When used correctly, the trailer brake
controller assists in smooth and effective
trailer braking by powering the trailer’s
electric or electric-over-hydraulic brakes
with a proportional output based on the
towing vehicle’s brake pressure
Slide the manual control lever to the left
to turn on the trailer's electric brakes. They
work independently of the tow vehicle's
braking system. See Procedure for
Adjusting the Gain Setting for
instructions on correct use of this feature.
If you use the manual control while the
brake is also applied, the greater of the two
inputs determines the power sent to the
trailer brakes.
1. Press the + and - buttons to adjust the
brake controller's power output to the
trailer brakes in 0.5 increments. You
can increase the gain setting to 10
(maximum trailer braking) or decrease
it to zero (no trailer braking). Pressing
and holding a button raises or lowers
the setting continuously.
The gain setting displays in the
information display as:
Message
Trailer Brake
Gain:
Note: Using the manual control lever
illuminates the trailer's brake lamps and
your vehicle's brake lamps, except the
center high-mounted brake lamp, if you
make the correct electrical connection to
the trailer.
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Towing
The controller shows gain setting, output bar graph and the trailer connectivity
status in the information display as follows:
Action and DescriptionMessage
Displays the current gain setting during a given ignition cycle
and when adjusting the gain setting. This also displays if you
use the manual control lever or make gain adjustments with
no trailer connected.
Trailer Brake
Gain:
No Trailer
Displays when you press your vehicle's brake pedal, or upon
use of the manual control lever. Bar indicators illuminate in
the information display to indicate the amount of power going
to the trailer brakes relative to the brake pedal or manual
control input. One bar indicates the least amount of output;
six bars indicate maximum output.
Trailer Brake
Gain:
Output:
Displays when the system senses a correct trailer wiring
connection during a given ignition cycle. For example a trailer
with electric trailer brakes.
Trailer Connected
Displays when the system senses a trailer connection and
then a disconnection, either intentional or unintentional,
during a given ignition cycle, this is accompanied by a single
audible tone. It also displays if a vehicle or trailer-wiring fault
occurs causing the trailer to appear disconnected. This
message can also display if you use the manual control lever
without a trailer connected.
Trailer Disconnected
Procedure for Adjusting the Gain Setting
The gain setting sets the trailer brake
controller for the specific towing condition.
You should change the setting as towing
conditions change. Changes to towing
conditions include trailer load, vehicle load,
road conditions and weather.
The gain should be set to provide the
maximum trailer braking assistance while
making sure the trailer wheels do not lock
when using the brakes. Locked trailer
wheels may lead to trailer instability.
Note: Only carry out this procedure in a
traffic-free environment at speeds of
approximately 20-25 mph (30-40 km/h).
1. Make sure the trailer brakes are in good
working condition, functioning normally
and correctly adjusted. See a trailer
dealer if necessary.
2. Hook up the trailer and make the
electrical connections according to the
trailer manufacturer's instructions.
3. Use the gain adjustment + and -
buttons to increase or decrease the
gain setting to the desired starting
point. A gain setting of six is a good
starting point for heavier loads.
4. In a traffic-free environment, tow the
trailer on a dry, level surface at a speed
of 20-25 mph (30-40 km/h) and slide
the manual control lever completely.
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5. If the trailer wheels lock, indicated by
squealing tires, reduce the gain setting.
If the trailer wheels turn freely, increase
the gain setting. Repeat steps four and
five until the gain setting is at a point
just below trailer wheel lock. If towing
a heavier trailer, trailer wheel lock may
not be attainable even with the
maximum gain setting of 10.
System Warning Messages
Action and DescriptionMessage
Displays in response to faults sensed by the trailer brake
controller, accompanied by a single tone. If this message
appears, contact an authorized dealer as soon as possible
for diagnosis and repair. The controller may still function, but
performance may be degraded.
Trailer Brake Module
Fault
Displays when there is a short circuit on the electric brake
output wire. If the message displays, accompanied by a single
tone, with no trailer connected, the problem is with your
vehicle wiring between the trailer brake controller and the 7-
pin connector. If the message only displays with a trailer
connected, the problem is with the trailer wiring. Consult a
trailer dealer for assistance. This can be a short to ground,
for example a chaffed wire, short to voltage, for example a
pulled pin on trailer emergency breakaway battery or the
trailer brakes may be drawing too much current.
Wiring Fault on Trailer
Note: An authorized dealer can diagnose the trailer brake controller to determine exactly
which trailer fault has occurred. However, the Ford Warranty does not cover this diagnosis
if the fault is with the trailer.
Points to Remember
• Do not attempt removal of the trailer
brake controller without consulting the
Workshop Manual. Damage to the unit
may result.
• Adjust gain setting before using the
trailer brake controller for the first time.
• Adjust gain setting, using the procedure
above, whenever road, weather and
trailer or vehicle loading conditions
change from when the gain was initially
set.
• Only use the manual control lever for
correct adjustment of the gain during
trailer setup. Misuse, such as
application during trailer sway, could
cause instability of trailer or tow
vehicle.
• Avoid towing in adverse weather
conditions. The trailer brake controller
does not provide anti-lock control of
the trailer wheels. Trailer wheels can
lock up on slippery surfaces, resulting
in instability of trailer or tow vehicle.
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• The trailer brake controller is fitted with
a feature that reduces output at vehicle
speeds below 11 mph (18 km/h) so
trailer and vehicle braking is not jerky
or harsh. This feature is only available
when applying the brakes using your
vehicle's brake pedal, not the
controller.
• The controller interacts with the brake
control system and powertrain control
system of your vehicle to provide the
best performance on different road
conditions.
• Your vehicle's brake system and the
trailer brake system work
independently of each other. Changing
the gain setting on the controller does
not affect the operation of your
vehicle's brake system whether you
attach a trailer or not.
• When you switch the engine off, the
controller output is disabled and the
display and module shut down. The
controller module and display turn on
when you switch the ignition on.
• The trailer brake controller is only a
factory-installed or dealer-installed
item. Ford is not responsible for
warranty or performance of the
controller due to misuse or customer
installation.
Trailer Lamps
WARNING: Never connect any
trailer lamp wiring to the vehicle's tail
lamp wiring; this may damage the
electrical system resulting in fire. Contact
your authorized dealer as soon as
possible for assistance in proper trailer
tow wiring installation. Additional
electrical equipment may be required.
Trailer lamps are required on most towed
vehicles. Make sure all running lamps,
brake lamps, turn signals and hazard
warning lamps are working.
Before Towing a Trailer
Practice turning, stopping and backing up
to get the feel of your vehicle-trailer
combination before starting on a trip.
When turning, make wider turns so the
trailer wheels clear curbs and other
obstacles.
When Towing a Trailer
• Do not drive faster than 70 mph
(113 km/h) until you drive your vehicle
at least 495 mi (800 km). See
Breaking-In (page 191).
• Do not make full-throttle starts.
• Check the tow hitch, electrical
connections and trailer wheel lug nuts
thoroughly after you have traveled
50 mi (80 km).
• When stopped in congested or heavy
traffic during hot weather, place the
gearshift in position park (P) to aid
engine and transmission cooling and
to help A/C performance.
• Turn off the speed control with heavy
loads or on hilly terrain. The speed
control may turn off automatically
when you are towing on long, steep
grades.
• Shift to a lower gear when driving down
a long or steep hill. Do not apply the
brakes continuously, as they may
overheat and become less effective.
• If the transmission is fitted with a
Grade Assist, Tow/Haul feature, use
this feature when towing. This provides
engine braking and helps eliminate
excessive transmission shifting for
optimum fuel economy and
transmission cooling.
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• If your vehicle is fitted with
AdvanceTrac with roll stability control
(RSC), this system may turn on during
typical cornering maneuvers with a
heavily loaded trailer. This is normal.
Turning the corner at a slower speed
while towing may reduce this tendency.
• If you are towing a trailer frequently in
hot weather, hilly conditions, at the
gross combined weight rating (or any
combination of these factors), consider
refilling your vehicle's rear axle with
synthetic gear lubricant (if the axle is
not already filled with it). See
Capacities and Specifications (page
307).
• Allow more distance for stopping with
a trailer attached. Anticipate stops and
brake gradually.
• Avoid parking on a grade. However, if
you must park on a grade:
• Turn the steering wheel to point
your vehicle tires away from traffic
flow.
• Set your vehicle parking brake.
• Place the automatic transmission
in position park (P).
• Place wheel chocks in front of and
at the back of the trailer wheels.
(Trailer wheel chocks are not
included with your vehicle.)
Launching or Retrieving a Boat or
Personal Water Craft (PWC)
When backing down a ramp during boat
launching or retrieval:
• Do not allow the static water level to
rise above the bottom edge of the rear
bumper.
• Do not allow waves to break higher
than 6 in (15 cm) above the bottom
edge of the rear bumper.
Note: Disconnect the wiring to the trailer
before backing the trailer into the water.
Note: Reconnect the wiring to the trailer
after the trailer is removed from the water.
Exceeding these limits may allow water to
enter vehicle components:
• Causing internal damage to the
components.
• Affecting driveability, emissions, and
reliability.
Replace the rear axle lubricant anytime
the rear axle has been submerged in water.
Water may have contaminated the rear
axle lubricant, which is not normally
checked or changed unless a leak is
suspected or other axle repair is required.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING: If your vehicle has a
steering wheel lock make sure the
ignition is in the accessory or on position
when being towed.
You can flat-tow (all wheels on the
ground, regardless of the powertrain or
transmission configuration) your disabled
vehicle (without access to wheel dollies
or vehicle transport trailer) under the
following conditions:
• Your vehicle is facing forward so you
tow it in a forward direction.
• You shift into Neutral (N). If you cannot
shift into Neutral (N), you may need to
override the transmission. See
Transmission (page 151).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 mi (80 km).
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Towing
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control (page 107).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. These
guidelines are to make sure you do not
damage the transmission during towing.
Do not tow your vehicle with any wheels
on the ground, as vehicle or transmission
damage may occur. It is recommended to
tow your vehicle with all four wheels off
the ground, for example when using a
vehicle transport trailer. Otherwise, you
cannot tow your vehicle.
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Towing
BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During
this time, your vehicle may exhibit some
unusual driving characteristics. The engine
also needs to break in. Avoid hard
accelerations and driving too fast for the
first 1,000 mi (1,600 km). If possible, avoid
carrying heavy loads up steep grades
during the break-in period.
REDUCED ENGINE
PERFORMANCE
WARNING: If you continue to drive
your vehicle when the engine is
overheating, the engine could stop
without warning. Failure to follow this
instruction could result in the loss of
control of your vehicle.
If the engine coolant temperature gauge
needle moves to the upper limit position,
the engine is overheating. See Gauges
(page 91).
You must only drive your vehicle for a short
distance if the engine overheats. The
distance you can travel depends on
ambient temperature, vehicle load and
terrain. The engine continues to operate
with limited power for a short period of
time.
If the engine temperature continues to rise,
the fuel supply to the engine reduces. The
air conditioning switches off and the engine
cooling fan operates continually.
1. Gradually reduce your speed and stop
your vehicle as soon as it is safe to do
so.
2. Immediately switch the engine off to
prevent severe engine damage.
3. Wait for the engine to cool down.
4. Check the coolant level. See Engine
Coolant Check (page 236).
5. Have your vehicle checked as soon as
possible.
ECONOMICAL DRIVING
The following helps to improve fuel
consumption:
• Regularly check your tire pressures and
make sure that they are inflated to the
correct pressure. See Technical
Specifications (page 305).
• Follow the recommended maintenance
schedule and carry out the
recommended checks.
• Plan your journey and check the traffic
before you set off.
• Avoid idling the engine in cold weather
or for extended periods. Start the
engine only when you are ready to set
off.
• Do not carry unnecessary weight in your
vehicle as extra weight wastes fuel.
• Do not add unnecessary accessories
to the exterior of your vehicle, for
example running boards. If you use a
roof rack, remember to fold it down or
remove it when not in use.
• Drive smoothly, accelerate gently and
anticipate the road ahead to avoid
heavy braking.
• Switch off all electric systems when
not in use, for example air conditioning.
Make sure that you unplug any
accessories from the auxiliary power
points when not in use.
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Driving Hints
COLD WEATHER
PRECAUTIONS
The functional operation of some
components and systems can be affected
at temperatures below -13°F (-25°C).
DRIVING THROUGH WATER
WARNING: Do not drive through
flowing or deep water as you may lose
control of your vehicle.
Note: Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water,
check the depth. Never drive through water
that is higher than the bottom of the wheel
hubs.
E176913
When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
• Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works.
• Check that the exterior lights work.
• Turn the steering wheel to check that
the steering power assist works.
FLOOR MATS (IF EQUIPPED)
WARNING: Use a floor mat
designed to fit the footwell of your
vehicle that does not obstruct the pedal
area. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death.
WARNING: Pedals that cannot
move freely can cause loss of vehicle
control and increase the risk of serious
personal injury.
WARNING: Secure the floor mat
to both retention devices so that it
cannot slip out of position and interfere
with the pedals. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death.
WARNING: Do not place
additional floor mats or any other
covering on top of the original floor mats.
This could result in the floor mat
interfering with the operation of the
pedals. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death.
WARNING: Always make sure that
objects cannot fall into the driver foot
well while your vehicle is moving. Objects
that are loose can become trapped
under the pedals causing a loss of
vehicle control.
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Driving Hints
E142666
To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
To remove the floor mat, reverse the
installation procedure.
Note: Regularly check the floor mats to
make sure they are secure.
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Driving Hints
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
• 24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within 35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than 35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of 35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km). To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Roadside Emergencies
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
E71943
The hazard warning button is
located on the instrument panel.
Switch the hazard warning
flashers on when your vehicle is creating a
safety hazard.
Press the button to switch the hazard
warning flashers on. The front and rear
direction indicators will flash.
Press the button again to switch the
hazard warning flashers off.
Note: Prolonged use of the hazard warning
flashers will cause the battery to run out of
charge. There may be insufficient power to
restart the engine.
EMERGENCY EXIT
WARNING: Make sure that the
roof rack and its load do not obstruct the
emergency exit. Ask your dealer for
advice on roof racks suitable for your
vehicle.
Break the glass with the hammer in an
emergency.
FUEL SHUTOFF
WARNING: If your vehicle has
been involved in a crash, have the fuel
system checked. Failure to follow this
instruction could result in fire, personal
injury or death.
In the event of a moderate to severe crash,
your vehicle is fitted with a fuel pump
shut-off feature that stops the flow of fuel
to the engine. Not every impact will cause
a shut-off.
Should the engine turn off after a crash,
you may restart the engine by carrying out
the following.
Ignition Switch
1. Switch the ignition off.
2. Switch the ignition to position III.
3. Switch the ignition off.
4. Switch the ignition on again to
re-enable the fuel pump.
Note: Various system checks are
automatically carried out before the vehicle
will restart. if your vehicle fails to restart
after the third attempt, the system has
detected a fault that requires service. We
recommend you contact an authorized
dealer.
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Roadside Emergencies
JUMP STARTING THE VEHICLE
WARNING: The gases around the
battery can explode if exposed to flames,
sparks or lit cigarettes. An explosion
could result in personal injury or vehicle
damage.
WARNING: Batteries contain
sulfuric acid which can burn skin, eyes
and clothing, if contacted.
WARNING: Use only an
adequate-sized cable with insulated
clamps.
Preparing Your Vehicle
Note: Do not attempt to push-start your
automatic transmission vehicle. Automatic
transmissions do not have push-start
capability. Attempting to push-start a
vehicle with an automatic transmission may
cause transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle's electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch, and switch off
all accessories.
Your vehicle has a positive (+) access
terminal and a negative (-) grounding
connection point that you can access
under the hood, even though the actual
battery is under the driver seat. You can
jump your vehicle using these points.
The positive (+) access terminal is next to
the fuse box, under a red cap. To access
the positive (+) terminal, lift the red cap
up.
E145290
The negative (-) terminal is a post, located
on the driver side, near the hood hinge. It
is a grounding connection point, so you will
need to remove the rubber covering first.
E183998
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Roadside Emergencies
Connecting the Jumper Cables
WARNING: Do not attach the
cables to fuel lines, engine rocker covers,
the intake manifold or electrical
components as grounding points. Stay
clear of moving parts. To avoid reverse
polarity connections, make sure that you
correctly identify the positive (+) and
negative (-) terminals on both the
disabled and booster vehicles before
connecting the cables.
Note: In the illustration, the bottom vehicle
represents the booster vehicle.
4
2
1
3
E142664
1. Connect the positive (+) jumper cable
to the positive (+) access terminal of
the vehicle with the discharged battery.
2. Connect the other end of the positive
(+) cable to the positive (+) terminal
of the assisting battery.
3. Connect the negative (-) cable to the
negative (-) terminal of the assisting
battery.
4. Make the final connection of the
negative (-) cable to the grounding
connection point of the vehicle with
the discharged battery.
WARNING: Do not connect the
end of the second cable to the negative
(-) terminal of the battery to be jumped.
A spark may cause an explosion of the
gases that surround the battery.
Jump Starting
1. Start the engine of the booster vehicle
and rev the engine moderately, or press
the accelerator gently to keep your
engine speed between 2000 and 3000
rpms, as shown in your tachometer.
2. Start the engine of the disabled vehicle.
3. Once you start the disabled vehicle, run
both vehicle engines for an additional
three minutes before disconnecting the
jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected.
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Roadside Emergencies
4
1
3
2
E142665
1. Remove the jumper cable from the
grounding connection point of the
vehicle with the discharged battery.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle's battery.
3. Remove the jumper cable from the
positive (+) terminal of the booster
vehicle's battery.
4. Remove the jumper cable from the
positive (+) access terminal of the
vehicle with the discharged battery.
After you start the disabled vehicle and
remove the jumper cables, allow your
vehicle to idle for several minutes so the
battery can recharge.
POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
• You press the hazard control button.
• You press the panic button on the
remote entry transmitter (if equipped).
• Your vehicle runs out of power.
• Sounding of the horn is only enabled
in specific markets.
TRANSPORTING THE VEHICLE
E143886
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Roadside Emergencies
If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a
slingbelt towing procedure. Vehicle
damage may occur if towed incorrectly, or
by any other means.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.
It is acceptable to have your front-wheel
drive vehicle towed from the front if using
proper wheel lift equipment to raise the
front wheels off the ground. When towing
in this manner, the rear wheels can remain
on the ground.
Front-wheel drive vehicles must have the
front wheels placed on a tow dolly when
towing your vehicle from the rear using
wheel lift equipment. This prevents
damage to the transmission.
Towing an all-wheel or four-wheel drive
vehicle requires that all wheels be off the
ground, such as using a wheel lift and
dollies or flatbed equipment. This prevents
damage to the transmission, all-wheel or
four-wheel drive system and vehicle.
TOWING POINTS
Front Towing Point
WARNING: Make sure that the
towing eye is fully tightened. Failure to
follow this instruction could result in
personal injury.
WARNING: You must switch the
ignition on when your vehicle is being
towed.
E146426
1. Carefully remove the cover.
2. Install the towing eye.
Note: It has a left-hand thread. Turn it
counterclockwise to install it.
Rear Towing Point
E142319
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Roadside Emergencies
Towing Eye Location
E265227
The towing eye may be found:
• Secured to the floor under the
passenger seat.
• Secured to the rear of the seat base
under the passenger seat.
• Secured under the second row
passenger seat.
• Inside the driver door storage
compartment.
• Inside the toolkit within the front step
storage compartment.
Note: You must carry the towing eye in your
vehicle at all times.
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Roadside Emergencies
GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or
Service Advisor at your selling or
servicing authorized dealer.
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Customer Assistance
2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle’s current odometer reading.
In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.
Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair
of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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Customer Assistance
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note: Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
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Customer Assistance
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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Customer Assistance
E-mailFaxPhone
Customer Relation-
ship Center
apemcrc@ford.comN/AN/AAsia Pacific
expcac@ford.com-+1 313 594 4857
Caribbean and
Central America
menacac@ford.com971 4 3327 266
Ford
Middle East
80004443673
Lincoln
80004441067
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi
800850078
Kuwait
22280384
nafcrc@ford.comN/AN/ANorth Africa
prcac@ford.comN/A+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
ssacrc@ford.comN/AN/ASub-Saharan Africa
infokr1@ford.com or
infokr@lincoln.com
N/A+82-02-1600-6003South Korea
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, expcso@ford.com.
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
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Customer Assistance
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner’s
Manual
French Owner’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov; or write
to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform Transport Canada and
Ford of Canada.
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Customer Assistance
Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-
defects-motor-vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-
defauts-vehicules-automobiles.html (French)
Website
1–800–333–0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1–800–565-3673Phone
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Customer Assistance
FUSE BOX LOCATIONS
Engine Compartment Fuse Box
E146726
Passenger Compartment Fuse Box
E152513
This is located behind the removable trim
panel.
Pre-fuse Box
This is located under the driver seat.
Body Control Module
E152512
This is located behind the removable trim
panel.
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Fuses
FUSE SPECIFICATION CHART - 3.2L POWER STROKE DIESEL
Engine Compartment Fuse Box
E148826
Protected ComponentFuse RatingFuse Number
Selective catalytic reduction system.10 AF1
Selective catalytic reduction system.15 AF2
Selective catalytic reduction system.15 AF3
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Fuses
Protected ComponentFuse RatingFuse Number
Selective catalytic reduction system.10 AF4
Diesel particulate filter vaporizer.
3 AF5
Glow plug monitor.
Not used.-F6
Automatic transmission module.7.5 AF7
Not used.-F8
Not used.-F9
Power step.
30 AF10
Heated seats.
Air conditioning clutch.10 AF11
Diesel particulate filter vaporizer glow plug.20 AF12
Not used.-F13
Selective catalytic reduction system.3 AF14
Not used.-F15
Fuel pump relay.10 AF16
Automatic transmission module.15 AF17
Fuel pump relay.
30 AF18
Automatic transmission module.
Starter motor solenoid.30 AF19
Glow plugs.60 AF20
Ignition relay 3.60 AF21
Selective catalytic reduction system.40 A
F22
Not used.-
Spare.10 AF23
Not used.-F24
Spare.10 AF25
Spare.20 AF26
Not used.-F27
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Fuses
Protected ComponentFuse RatingFuse Number
Crankcase pressure sensor.7.5 AF28
Not used.-
F29
Positive crankcase ventilation valve heater element.7.5 A
Cooling fan.60 A
F30
Not used.-
Not used.-F31
Windshield wiper motor.30 AF32
Not used.-F33
Not used.-F34
Powertrain control module.15 AF35
Particulate matter sensor.
15 AF36 Selective catalytic reduction system.
Nitrogen oxides sensor.
Fuel volume control valve.7.5 AF37
Not used.-
F38
Air conditioning clutch.7.5 A
Exhaust gas temperature sensor.
15 AF39
Fuel vaporizer system fuel pump.
Coolant bypass solenoid valve.
Low-speed cooling fan.
High-speed cooling fan.
Protected ComponentRelay Number
Ignition relay 3.R1
Not used.R2
Not used.R3
Not used.R4
Not used.R5
Windshield wiper on/off relay.R6
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Fuses
Protected ComponentRelay Number
Windshield wiper high/low speed relay.R7
Not used.R8
Starter motor.R9
Air conditioning clutch.R10
Fuel vaporizer system glow plug.R11
Fuel injection pump.R12
Not used.R13
Not used.R14
Low-speed and high-speed cooling fan relay.R15
Selective catalytic reduction system.R16
Powertrain control module.R17
High-speed cooling fan.R18
Passenger Compartment Fuse Box
E148827
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Fuses
Protected ComponentFuse RatingFuse Number
Restraints control module.10 AF1
Anti-lock brake system with electronic stability
control.4 AF2
Parking brake.
Interior lighting.
7.5 AF3
Power point relay control.
Trailer tow reversing lamp relay.10 AF4
Modified vehicle connections.20 AF5
Not used.-F6
Battery saver relay.10 AF7
Direct current/alternating current inverter.40 AF8
Trailer brake control module.30 AF9
Driver power seat.30 AF10
Passenger power seat.30 AF11
Trailer lamps.30 AF12
Anti-lock brake system with electronic stability
control.
25 AF13
Powertrain control module.5 AF14
Powertrain control module relay.40 AF15
Body control module.40 AF16
Anti-lock brake system.40 AF17
Modified vehicle connections.40 AF18
Trailer module.5 AF19
Heated exterior mirror relay.
5 AF20 Heated rear window.
Direct current/alternating current inverter.
Modified vehicle connections.10 AF21
Not used.-F22
Air conditioning control module.7.5 AF23
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Fuses
Protected ComponentFuse RatingFuse Number
Modified vehicle connections.10 AF24
Body control module.15 AF25
Heated exterior mirrors.10 AF26
Heated rear window.20 AF27
Heated rear window.20 AF28
Rear parking aid camera.
10 AF29 Lane keeping system.
Interior rear view mirror.
Not used.-F30
Trailer brake ignition feed.10 AF31
Interior lighting.10 AF32
Driver heated seat.10 AF33
Passenger heated seat.10 AF34
Exterior mirrors.
5 AF35
Driver door window control switch.
Horn.20 AF36
SYNC module.
7.5 AF37
Global positioning system module.
Blower motor relay.
5 AF38 Horn relay.
Windshield wiper relay.
Remote keyless entry.
7.5 AF39
Rear heating, ventilation and air conditioning.
Trailer tow backup relay coil.
Parking lamp.
Front blower motor.40 AF40
Rear blower motor.40 AF41
Heated rear window.40 AF42
Trailer socket.
30 AF43
Trailer tow module.
Auxiliary power points.60 AF44
214
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Fuses
Protected ComponentFuse RatingFuse Number
Trailer tow module.40 AF45
Power windows.30 AF46
Cigar lighter socket.20 AF47
Rear auxiliary power points.20 AF48
Front auxiliary power points.20 AF49
Ignition relay 1.60 AF50
Power step.
60 AF51
Heated seats.
Modified vehicle connections.40 AF52
Modified vehicle connections.40 AF53
Protected ComponentRelay Number
Spare.R1
Auxiliary power points.R2
Trailer lamps.R3
Not used.R4
Power windows.R5
Ignition relay 1.R6
Horn.R7
Trailer tow reversing lamp.R8
Front blower motor.R9
Rear blower motor.R10
Heated rear window.
R11
Heated exterior mirrors.
Heated seats.R12
Modified vehicle connections.R13
215
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Fuses
Body Control Module
E148830
Protected ComponentFuse RatingFuse Number
Central locking system.15 AF1
Central locking system.15 AF2
Ignition switch.15 AF3
Parking assist control module.
5 AF4
Brake shift interlock.
Rain sensor module.5 AF5
Windshield washer pump.15 AF6
216
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Fuses
Protected ComponentFuse RatingFuse Number
Exterior mirrors.7.5 AF7
Not used.-F8
Right-hand high beam.10 AF9
Left-hand high beam.10 AF10
Right-hand exterior lamps.
25 AF11
Left-hand headlamp.
Not used.-F12
Secondary On-Board Diagnostic Control Module A.
15 AF13
Battery saver.
Direction indicators.
25 AF14 Power windows.
Heated windshield element.
Left-hand exterior lamps.
25 AF15 Right-hand headlamp.
Central high mounted stoplamp.
Audio unit.
20 AF16
Navigation unit.
Instrument panel cluster.
7.5 AF17
Auxiliary heater control module.
Headlamp switch.
10 AF18 Steering wheel module.
Stoplamp switch.
Front control/display interface module.5 AF19
Ignition passive anti-theft system.5 AF20
Spare.3 AF21
217
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Fuses
FUSE SPECIFICATION CHART - 3.5L ECOBOOST™/3.7L
Engine Compartment Fuse Box
E148826
Protected ComponentFuse RatingFuse Number
Not used.-F1
Not used.-F2
Not used.-F3
218
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Fuses
Protected ComponentFuse RatingFuse Number
Not used.-F4
Not used.-F5
Not used.-F6
Automatic transmission module.7.5 AF7
Cooling fan.30 AF8
Not used.-F9
Power step.
30 AF10
Heated seats.
Air conditioning clutch.10 AF11
Not used.-F12
Not used.-F13
Not used.-F14
Not used.-F15
Fuel pump relay.20 AF16
Not used.-F17
Anti-lock brake system.
30 AF18
Fuel pump relay.
Starter motor solenoid.30 AF19
Not used.-F20
Ignition relay 3.60 AF21
Selective catalytic reduction system catalyst.
40 AF22
Brake vacuum pump relay.
Spare.10 AF23
Not used.-F24
Spare.10 AF25
Spare.20 AF26
Not used.-F27
Not used.-F28
219
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Fuses
Protected ComponentFuse RatingFuse Number
Audio unit.3 AF29
Cooling fan.40 AF30
Cooling fan.40 AF31
Windshield wiper motor.30 AF32
Not used.-F33
Not used.-F34
Powertrain control module.20 AF35
Mass air flow sensor.20 AF36
Not used.-F37
Air conditioning clutch.20 AF38
Exhaust gas temperature sensor -3.7L.
7.5 A
F39
Fuel vaporizer system fuel pump -3.7L.
Coolant bypass solenoid valve -3.7L.
Low-speed cooling fan -3.7L.
High-speed cooling fan -3.7L.
Exhaust gas temperature sensor - 3.5L Ecoboost.
10 A
Fuel vaporizer system fuel pump - 3.5L Ecoboost.
Coolant bypass solenoid valve - 3.5L Ecoboost.
Low-speed cooling fan - 3.5L Ecoboost.
High-speed cooling fan - 3.5L Ecoboost.
Protected ComponentRelay Number
Ignition relay 3.R1
Not used.R2
Not used.R3
Not used.R4
Cooling fan.R5
Windshield wiper on/off relay.R6
Windshield wiper high/low speed relay.R7
Brake vacuum pump.R8
220
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Fuses
Protected ComponentRelay Number
Starter motor.R9
Air conditioning clutch.R10
Not used.R11
Fuel injection pump.R12
Not used.R13
Not used.R14
Low-speed and high-speed cooling fan relay.R15
Not used.R16
Powertrain control module.R17
High-speed cooling fan.R18
Passenger Compartment Fuse Box
E148827
221
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Fuses
Protected ComponentFuse RatingFuse Number
Restraints control module.10 AF1
Anti-lock brake system with electronic stability
control.
4 AF2
Interior lighting.
7.5 AF3
Power point relay control.
Trailer tow reversing lamp relay.10 AF4
Modified vehicle connections.20 AF5
Not used.-F6
Battery saver.10 AF7
Direct current/alternating current inverter.40 AF8
Trailer brake control module.30 AF9
Driver power seat.30 AF10
Passenger power seat.30 AF11
Trailer lamps.30 AF12
Anti-lock brake system with electronic stability
control.
25 AF13
Powertrain control module.5 AF14
Powertrain control module relay.40 AF15
Body control module.40 AF16
Anti-lock brake system.40 AF17
Modified vehicle connections.40 AF18
Trailer module.5 AF19
Heated exterior mirror relay.
5 AF20 Heated rear window.
Direct current/alternating current inverter.
Modified vehicle connections.10 AF21
Not used.-F22
Air conditioning control module.7.5 AF23
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Fuses
Protected ComponentFuse RatingFuse Number
Modified vehicle connections.10 AF24
Body control module.15 AF25
Heated exterior mirrors.10 AF26
Heated rear window.20 AF27
Heated rear window.20 AF28
Rear parking aid camera.
10 AF29 Lane keeping system.
Interior rear view mirror.
Not used.-F30
Trailer brake ignition feed.10 AF31
Interior lighting.10 AF32
Driver heated seat.10 AF33
Passenger heated seat.10 AF34
Exterior mirrors.
5 AF35
Driver door window control switch.
Horn.20 AF36
SYNC module.
7.5 AF37
Global positioning system module.
Blower motor relay.
5 AF38 Horn relay.
Windshield wiper relay.
Remote keyless entry.
7.5 AF39
Rear heating, ventilation and air conditioning.
Trailer tow backup relay coil.
Parking lamp.
Front blower motor.40 AF40
Rear blower motor.40 AF41
Heated rear window.40 AF42
Trailer socket.
30 AF43
Trailer tow module.
Auxiliary power points.60 AF44
223
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Fuses
Protected ComponentFuse RatingFuse Number
Trailer tow module.40 AF45
Power windows.30 AF46
Cigar lighter socket.20 AF47
Rear auxiliary power points.20 AF48
Front auxiliary power points.20 AF49
Ignition relay 1.60 AF50
Power step.
60 AF51
Heated seats.
Modified vehicle connections.40 AF52
Modified vehicle connections.40 AF53
Protected ComponentRelay Number
Spare.R1
Auxiliary power points.R2
Trailer lamps.R3
Not used.R4
Power windows.R5
Ignition relay 1.R6
Horn.R7
Trailer tow reversing lamp.R8
Front blower motor.R9
Rear blower motor.R10
Heated rear window.
R11
Heated exterior mirrors.
Heated seats.R12
Modified vehicle connections.R13
224
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Fuses
Body Control Module
E148830
Protected Component
Fuse
Rating
Fuse Number
Central locking system.15 AF1
Central locking system.15 AF2
Ignition switch.15 AF3
Parking assist control module.
5 AF4
Brake shift interlock.
Rain sensor module.5 AF5
225
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Fuses
Protected Component
Fuse
Rating
Fuse Number
Windshield washer pump.15 AF6
Exterior mirrors.7.5 AF7
Not used.-F8
Right-hand high beam.10 AF9
Left-hand high beam.10 AF10
Right-hand exterior lamps.
25 AF11
Left-hand headlamp.
Not used.-F12
Secondary On-Board Diagnostic Control Module A.
15 AF13
Battery saver.
Direction indicators.
25 AF14 Power windows.
Heated windshield element.
Left-hand exterior lamps.
25 AF15 Right-hand headlamp.
Central high mounted stoplamp.
Audio unit.
20 AF16
Navigation unit.
Instrument panel cluster.
7.5 AF17
Auxiliary heater control module.
Headlamp switch.
10 AF18 Steering wheel module.
Stoplamp switch.
Front control/display interface module.5 AF19
Ignition passive anti-theft system.5 AF20
Spare.3 AF21
226
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Fuses
CHANGING A FUSE
Fuses
WARNING: Always replace a fuse
with one that has the specified
amperage rating. Using a fuse with a
higher amperage rating can cause severe
wire damage and could start a fire.
E217331
If electrical components in the vehicle are
not working, a fuse may have blown. Blown
fuses are identified by a broken wire within
the fuse. Check the appropriate fuses
before replacing any electrical
components.
Fuse Types
E207206
Fuse TypeCallout
Micro 2A
Micro 3B
MaxiC
MiniD
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Fuses
Fuse TypeCallout
M CaseE
J CaseF
J Case Low ProfileG
228
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Fuses
GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts.
Working with the Engine Off
1. Set the parking brake and shift the
transmission to park (P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On
WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
1. Set the parking brake and shift the
transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood
E175221
1. Pull the hood release lever.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Maintenance
E217707
2
3
2. Slightly lift the hood.
3. Move the catch to the left.
E87786
4. Open the hood. Support the hood with
the strut.
Closing the Hood
1. Remove the strut from the catch and
secure it correctly in the clip.
2. Lower the hood and allow it to drop
under its own weight for the last
8–12 in (20–30 cm).
Note: Make sure that the hood is correctly
closed.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Maintenance
UNDER HOOD OVERVIEW - 3.2L POWER STROKE DIESEL
E174603
A
B
C
D
E
F
G
H
Air cleaner. See Changing the Engine Air Filter (page 255).A
Engine oil dipstick
*
. See Engine Oil Dipstick (page 234).B
Engine oil filler cap
*
. See Engine Oil Check (page 234).C
Brake and clutch fluid reservoir
*
. See Brake Fluid Check (page 241).D
Engine coolant reservoir
*
. See Engine Coolant Check (page 236).E
Engine compartment fuse box. See Fuses (page 208).F
Power steering fluid reservoir
*
. See Power Steering Fluid Check (page 241).G
Washer fluid reservoir
*
. See Washer Fluid Check (page 242).H
*
The filler caps and the engine oil dipstick are colored for easy identification.
231
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Maintenance
UNDER HOOD OVERVIEW - 3.5L ECOBOOST™
E174601
A
C
D
E
G
H
B
F
Air cleaner. See Changing the Engine Air Filter (page 256).A
Engine oil dipstick
*
. See Engine Oil Dipstick (page 234).B
Brake fluid reservoir
*
. See Brake Fluid Check (page 241).C
Engine coolant reservoir
*
. See Engine Coolant Check (page 236).D
Engine compartment fuse box. See Fuses (page 208).E
Engine oil filler cap
*
. See Engine Oil Check (page 234).F
Power steering fluid reservoir
*
. See Power Steering Fluid Check (page 241).G
Washer fluid reservoir
*
. See Washer Fluid Check (page 242).H
*
The filler caps and the engine oil dipstick are colored for easy identification.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Maintenance
UNDER HOOD OVERVIEW - 3.7L
E174602
A
C
D
E
G
H
B
F
Air cleaner. See Changing the Engine Air Filter (page 257).A
Engine oil dipstick
*
. See Engine Oil Dipstick (page 234).B
Brake fluid reservoir
*
. See Brake Fluid Check (page 241).C
Engine coolant reservoir
*
. See Engine Coolant Check (page 236).D
Engine compartment fuse box. See Fuses (page 208).E
Engine oil filler cap
*
. See Engine Oil Check (page 234).F
Power steering fluid reservoir
*
. See Power Steering Fluid Check (page 241).G
Washer fluid reservoir
*
. See Washer Fluid Check (page 242).H
*
The filler caps and the engine oil dipstick are colored for easy identification.
233
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Maintenance
ENGINE OIL DIPSTICK - 3.2L
POWER STROKE DIESEL
E71362
A B
MinimumA
MaximumB
ENGINE OIL DIPSTICK - 3.5L
ECOBOOST™
E174604
A
B
MinimumA
MaximumB
ENGINE OIL DIPSTICK - 3.7L
E174604
A
B
MinimumA
MaximumB
ENGINE OIL CHECK
1. Make sure that your vehicle is on level
ground.
2. Switch off the engine and wait 10
minutes for the oil to drain into the oil
pan.
3. Remove the dipstick and wipe it with
a clean, lint free cloth. Replace the
dipstick and remove it again to check
the oil level.
If the oil level is at the minimum mark, add
oil immediately. See Capacities and
Specifications (page 307).
Note: Check the oil level before starting the
engine.
Note: Make sure that the oil level is
between the minimum and the maximum
marks.
Note: Do not use oil additives or other
engine treatments. Under certain conditions,
they could damage the engine.
Note: The oil consumption of new engines
reaches its normal level after approximately
3,000 mi (5,000 km).
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Maintenance
Adding Engine Oil
WARNING: Only add oil when the
engine is cold. If the engine is hot, wait
10 minutes for the engine to cool down.
WARNING: Do not remove the
filler cap when the engine is running.
1. Remove the engine oil filler cap.
2. Add engine oil that meets Ford
specifications. See Capacities and
Specifications (page 307).
3. Replace the engine oil filler cap. Turn
it until you feel a strong resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Soak up any spillage with an
absorbent cloth immediately.
CHANGING THE ENGINE OIL
AND OIL FILTER
WARNING: Prolonged and
repeated skin contact with mineral oil
will result in the removal of natural fats
from the skin, leading to dryness,
irritation and dermatitis. In addition, used
engine oil contains potentially harmful
contaminants, which may cause skin
cancer. If skin contact occurs, wash the
area thoroughly with soap or skin
cleanser and water immediately.
WARNING: Do not dispose of
engine oils or oil filters in the household
refuse or the public sewage system. Use
an authorized waste disposal facility.
WARNING: Do not remove the oil
pan drain plug when the engine is
running.
WARNING: Do not remove the oil
filter when the engine is running.
1. Remove the oil pan drain plug and wait
for the oil to drain into a suitable
container.
2. Renew the oil filter.
3. Reinstall the oil pan drain plug.
4. Refill the engine with new oil that
meets Ford specifications. See
Capacities and Specifications (page
307).
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Soak up any spillage with an
absorbent cloth immediately.
5. Reset the Intelligent Oil Life Monitor.
See Oil Change Indicator Reset
(page 236).
Engine Lubrication for Severe
Service Operation
The following conditions define severe
service operation. The Intelligent Oil Life
Monitor will determine engine oil and oil
filter change intervals.
• Frequent or extended idling.
• Frequent low-speed operation at
25 mph (40 km/h) or less.
• Frequent severe dust condition
operation.
• Frequent off-road operation.
• Sustained ambient temperatures of
-9°F (-23°C) or below.
• Sustained ambient temperatures of
100°F (38°C) or above.
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Maintenance
• Sustained towing operation above
1,000 mi (1,600 km).
• Sustained high-speed driving at Gross
Vehicle Weight Rating (maximum
loaded weight for vehicle operation).
• Sustained use of diesel fuel other than
ultra-low sulfur diesel (ULSD).
OIL CHANGE INDICATOR
RESET
Only reset the system after changing the
engine oil and oil filter.
Resetting the Oil Life Monitoring
System
1. Switch the ignition on. Do not start the
engine.
2. Fully press the accelerator and brake
pedals at the same time.
3. Keep the accelerator and brake pedals
fully pressed.
4. After three seconds, a message
appears confirming that the reset is in
progress.
5. After 25 seconds, a message appears
confirming that the reset is complete.
6. Release the accelerator and brake
pedals.
7. Switch the ignition off.
ENGINE COOLING FAN -
DIESEL
WARNING: Keep your hands and
clothing clear of the engine cooling fan.
Under certain conditions, the engine
cooling fan may continue to run for several
minutes after you switch your vehicle off.
This could happen in low ambient
temperatures and independent of the
engine coolant temperature, for example
short journeys or low coolant temperature.
See Diesel Particulate Filter (page 145).
ENGINE COOLING FAN - E85/
GASOLINE
WARNING: Keep your hands and
clothing clear of the engine cooling fan.
Under certain conditions, the engine
cooling fan may continue to run for several
minutes after you switch your vehicle off.
ENGINE COOLANT CHECK
WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
WARNING: Do not put coolant in
the windshield washer reservoir. If
sprayed on the windshield, coolant could
make it difficult to see through the
windshield.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Maintenance
WARNING: To reduce the risk of
personal injury, make sure the engine is
cool before unscrewing the coolant
pressure relief cap. The cooling system
is under pressure. Steam and hot liquid
can come out forcefully when you loosen
the cap slightly.
WARNING: Do not add coolant
further than the MAX mark.
When the engine is cold, check the
concentration and level of the coolant at
the intervals listed in the scheduled
maintenance information. See Scheduled
Maintenance (page 464).
Note: Make sure that the coolant level is
between the MIN and MAX marks on the
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
Maintain coolant concentration within
48% to 50%, which equates to a freeze
point between -29°F (-34°C) and -35°F
(-37°C). Coolant concentration should be
checked using a refractometer. We do not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentration.
Adding Coolant
WARNING: Do not add engine
coolant when the engine is hot. Failure
to follow this instruction could result in
personal injury.
WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
WARNING: Do not put coolant in
the windshield washer reservoir. If
sprayed on the windshield, coolant could
make it difficult to see through the
windshield.
Note: Do not use stop leak pellets, cooling
system sealants, or non-specified additives
as they can cause damage to the engine
cooling or heating systems. Resulting
component damage may not be covered by
the vehicle Warranty.
Note: Automotive fluids are not
interchangeable.
It is very important to use prediluted
coolant approved to the correct
specification in order to avoid plugging the
small passageways in the engine cooling
system. See Capacities and
Specifications (page 307). Do not mix
different colors or types of coolant in your
vehicle. Mixing of engine coolants or using
an incorrect coolant may harm the engine
or cooling system components and may
not be covered by the vehicle Warranty.
Note: If prediluted coolant is not available,
use the approved concentrated coolant
diluting it to 50/50 with distilled water. See
Capacities and Specifications (page 307).
Using water that has not been deionised
may contribute to deposit formation,
corrosion and plugging of the small cooling
system passageways.
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Maintenance
Note: Coolants marketed for all makes and
models may not be approved to our
specifications and may cause damage to
the cooling system. Resulting component
damage may not be covered by the vehicle
Warranty.
If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
To top up the coolant level do the
following:
1. Unscrew the cap slowly. Any pressure
escapes as you unscrew the cap.
2. Add prediluted coolant approved to
the correct specification. See
Capacities and Specifications (page
307).
3. Add enough prediluted coolant to
reach the correct level.
4. Replace the coolant reservoir cap, turn
it clockwise until you feel a strong
resistance.
5. Check the coolant level in the coolant
reservoir the next few times you drive
your vehicle. If necessary, add enough
prediluted engine coolant to bring the
coolant level to the correct level.
If you have to add more than 1.1 qt (1 L) of
engine coolant per month, have your
vehicle checked as soon as possible.
Operating an engine with a low level of
coolant can result in engine overheating
and possible engine damage.
In case of emergency, you can add a large
amount of water without engine coolant
in order to reach a vehicle service location.
In this instance, qualified personnel:
1. Must drain the cooling system.
2. Chemically clean the coolant system.
3. Refill with engine coolant as soon as
possible.
Water alone, without engine coolant, can
cause engine damage from corrosion,
overheating or freezing.
Do not use the following as a coolant
substitute:
• Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Alcohol and other liquids can cause engine
damage from overheating or freezing.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Recycled Coolant
We do not recommend the use of recycled
coolant as an approved recycling process
is not yet available.
Note: Dispose of used coolant in the
appropriate manner.
Follow your community's regulations and
standards for recycling and disposing of
automotive fluids.
Severe Climates
If you drive in extremely cold climates:
• It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection. Coolant concentrations
above 60% decrease the overheat
protection characteristics of the
coolant and may cause engine
damage.
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Maintenance
If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the
coolant and may cause engine
damage.
Vehicles driven year-round in non-extreme
climates should use prediluted coolant for
optimum cooling system and engine
protection.
Coolant Change
At specific mileage intervals, as listed in
the scheduled maintenance information,
the coolant should be changed. Add
prediluted coolant approved to the correct
specification. See Capacities and
Specifications (page 307).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat,
the coolant temperature gauge
moves toward the red zone:
A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs, your vehicle still
operates, however:
• Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for
use during emergencies only. Operate
your vehicle in fail-safe mode only as
long as necessary to bring your vehicle
to rest in a safe location and seek
immediate repairs. When in fail-safe
mode, your vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury.
WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
Your vehicle has limited engine power
when in the fail-safe mode, drive your
vehicle with caution. Your vehicle does not
maintain high-speed operation and the
engine may operate poorly.
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Maintenance
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely
possible and switch the engine off.
2. If you are a member of a roadside
assistance program, we recommend
that you contact your roadside
assistance service provider.
3. If this is not possible, wait for a short
period of time for the engine to cool.
4. Check the coolant level. If the coolant
level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools,
you can re-start the engine. Have your
vehicle checked as soon as possible to
minimize engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage.
Engine Coolant Temperature
Management (If Equipped)
WARNING: To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the
vehicle may not be able to accelerate
with full power until the coolant
temperature reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long
or steep grade in high ambient
temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
You may notice a reduction in vehicle
speed caused by reduced engine power in
order to manage the engine coolant
temperature. Your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place. The
amount of speed reduction depends on
vehicle loading, grade and ambient
temperature. If this occurs, there is no
need to stop your vehicle. You can
continue to drive.
The air conditioning may automatically
turn on and off during severe operating
conditions to protect the engine from
overheating. When the coolant
temperature decreases to the normal
operating temperature, the air conditioning
turns on.
If the coolant temperature gauge moves
fully into the red zone, or if the coolant
temperature warning or service engine
soon messages appear in your information
display, do the following:
1. Stop your vehicle as soon as it is safe
to do so. Fully apply the parking brake,
shift into park (P) or neutral (N).
2. Leave the engine running until the
coolant temperature gauge needle
returns to the normal position. If the
temperature does not drop after
several minutes, follow the remaining
steps.
3. Switch the engine off and wait for it to
cool. Check the coolant level.
4. If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart
the engine and continue.
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Maintenance
AUTOMATIC TRANSMISSION
FLUID CHECK
The automatic transmission does not have
a transmission fluid dipstick.
Have an authorized dealer check and
change the transmission fluid at the
correct service interval. See Scheduled
Maintenance (page 464). Your
transmission does not consume fluid.
However, if the transmission slips, shifts
slowly or if you notice a sign of leaking
fluid, contact an authorized dealer.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
BRAKE FLUID CHECK
WARNING: Do not use any fluid
other than the recommended brake fluid
as this will reduce brake efficiency. Use
of incorrect fluid could result in the loss
of vehicle control, serious personal injury
or death.
WARNING: Only use brake fluid
from a sealed container. Contamination
with dirt, water, petroleum products or
other materials may result in brake
system damage or failure. Failure to
adhere to this warning could result in the
loss of vehicle control, serious personal
injury or death.
WARNING: Do not allow the fluid
to touch your skin or eyes. If this
happens, rinse the affected areas
immediately with plenty of water and
contact your physician.
WARNING: A fluid level between
the MAX and MIN lines is within the
normal operating range and there is no
need to add fluid. A fluid level not in the
normal operating range could
compromise the performance of the
system. Have your vehicle checked
immediately.
E170684
To avoid fluid contamination, the reservoir
cap must remain in place and fully tight,
unless you are adding fluid.
Only use fluid that meets Ford
specifications.
POWER STEERING FLUID
CHECK
WARNING: Do not allow the fluid
to touch your skin or eyes. This could
cause serious personal injury. Rinse the
affected areas immediately with plenty
of water and consult a physician.
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Maintenance
If the power steering fluid level is not
between the MAX and MIN marks, add
power steering fluid that meets the correct
specification. See Capacities and
Specifications (page 321).
Adding Power Steering Fluid
1. Remove the filler cap.
2. Add power steering fluid to the MAX
mark. Do not overfill.
3. Replace the filler cap. Turn it until you
feel a strong resistance.
WASHER FLUID CHECK
When adding fluid, use a mixture of washer
fluid and water to help prevent freezing in
cold weather and improve the cleaning
capability. For information on fluid dilution,
refer to the product instructions. We
recommend that you only use high quality
washer fluid.
Note: The reservoir supplies the front and
rear washer systems.
DRAINING THE FUEL FILTER
WATER TRAP - 3.2L POWER
STROKE DIESEL
WARNING: Do not dispose of fuel
in the household refuse or the public
sewage system. Use an authorized waste
disposal facility.
Your vehicle is fitted with a diesel fuel
conditioner module located behind the fuel
tank.
A warning lamp will illuminate
and a message will be displayed
when approximately 3.38 fl oz
(100 ml) of water accumulates in the
module. If you allow the water level to
exceed this level, the water may pass
through to the engine and may cause fuel
injection equipment damage.
Note: To drain the fuel filter water trap,
access the underside of your vehicle.
E177378
2
1
1. Attach a tube to the drain plug and
place the end of the tube into a
suitable container.
2. Loosen the drain plug by turning
counterclockwise one to two turns and
allow the water to drain.
Note: The drain plug will rise when opening.
3. Tighten the drain plug by turning
clockwise until you feel a strong
resistance.
Note: The drain plug will lower when
closing.
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Maintenance
When you start the engine the water in fuel
indicator lamp turns off after a short period
of time.
Changing the Fuel Filter
Note: To drain the fuel filter, access the
underside of your vehicle.
1. Drain the fuel from the filter housing.
E184430
2
3
2. Disconnect the electrical connector.
3. Rotate the housing counterclockwise
to the unlock position.
4. Remove the housing and filter.
5. Replace the housing seal and lubricate.
6. Insert the new filter into housing and
refit aligning the arrows in the unlock
position.
E184789
7
7. Rotate the housing clockwise aligning
the arrows in the lock position.
8. Purge air from the system.
Note: Only add fuel that meets the Ford
specification. See Fuel and Refueling
(page 130).
Purging Air From the Fuel System
1. Switch the ignition on for at least 30
seconds then switch the ignition off.
2. Repeat this process six times.
3. Start the engine and maintain engine
speed at 1500 RPM.
4. Wait 20 seconds.
5. If the engine is running smoothly,
reduce the engine speed to idle.
6. Check for leaks.
7. Switch the ignition off.
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Maintenance
If the Engine Does Not Start or Runs
Rough
E177379
1
1. Remove the Schrader valve cap.
2. Attach suitable tool with a tube to the
Schrader valve and place the end of
the tube into a suitable container.
3. Open the Schrader valve.
4. Switch the ignition on until a steady
stream of fuel can be seen coming out
of the tube.
5. Switch the ignition off.
6. Remove the tool from the Schrader
valve.
7. Refit the Schrader valve cap.
8. Switch the ignition on for at least 30
seconds then switch the ignition off.
9. Repeat this process three times.
10. Start the engine.
FUEL FILTER - GASOLINE
Your vehicle is equipped with a lifetime
fuel filter that is integrated with the fuel
tank. Regular maintenance or replacement
is not needed.
CHANGING THE 12V BATTERY
The battery is under the driver seat.
Note: If you have power seats and the
battery has no charge, jump-start your
vehicle to move the seat. See Jump
Starting the Vehicle (page 196).
Removing the Battery
E152526
1
1. Fully raise the driver seat and move it
fully forward. Pull the tabs upward and
remove the cover.
Note: Your vehicle may not have this cover.
2
E152529
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Maintenance
2. Unhook the cover and tuck it under the
seat.
E146781
3
4
3. Remove both seat track end caps.
Note: Your vehicle may not have these end
caps.
4. Remove both seat adjustment end
stop bolts at the front of the seat.
5
6
E146773
5. Remove the battery clamp and cover
bolts.
6. Remove the battery clamp and cover.
E162774
7. Remove the battery terminal cover and
remove the negative (-) terminal.
Note: Single batteries could be mounted
the opposite way around in the battery tray.
The negative terminal is toward the rear of
your vehicle.
8
E162775
8. Release the retaining clips and remove
the cover.
9. Remove the cable securing clips from
the cover.
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Maintenance
E162776
10. Remove the positive (+) terminal and
remove the battery.
Note: Batteries are heavy.
11. Move the second battery toward the
rear of your vehicle and remove the
negative (-) terminal.
12. Remove the positive (+) terminal and
remove the battery.
Replacing the Battery
WARNING: Make sure that you
securely fasten the seat runner bolts
before installing the covers.
You must replace the battery with one of
exactly the same specification.
To install, reverse the removal procedure.
Note: Make sure that you correctly install
the battery terminal covers, battery cover
and battery cable clips.
CHECKING THE WIPER
BLADES
E142463
Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
CHANGING THE FRONT WIPER
BLADES
E72899
1
2
1. Lift the wiper arm. Press the wiper
blade locking button.
Note: Do not hold the wiper blade when
lifting the wiper arm.
2. Remove the wiper blade.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
3. To install, reverse the removal
procedure.
Note: Make sure that the wiper blade locks
into place.
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Maintenance
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
If your vehicle has been involved in a crash,
have the aim of the headlamp beam
checked by an authorized dealer.
Headlamp Aiming Target
E142592
8 ft (2.4 m)A
Ground to the center of the
headlamp low beam bulb
B
25 ft (7.6 m)C
Horizontal reference lineD
Vertical Aim Adjustment Procedure
1. Park your vehicle on level ground
approximately 25 ft (7.6 m) from a wall
or screen.
2. Measure the distance from the ground
to the center of the headlamp low
beam bulb and mark an 8 ft (2.4 m)
long horizontal reference line on the
wall or screen at this height.
E199411
Note: There may be an identifying mark on
the lens to help you locate the center of the
bulb.
Note: To see a clearer light pattern while
adjusting one headlamp, you may want to
block the light from the other headlamp.
3. Switch on the low beam headlamps
and open the hood.
E142465
4. On the wall or screen you will observe
a flat zone of high intensity light
located at the top of the beam pattern.
If the top edge of the flat zone of high
intensity light is not on the horizontal
reference line, adjust the aim of the
headlamp beam.
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Maintenance
E164485
5. Locate the vertical adjuster on each
headlamp. Use a suitable tool, for
example a screwdriver or hexagonal
socket, to turn the adjuster clockwise
or counterclockwise to adjust the
vertical aim of the headlamp. The
horizontal edge of the brighter light
should touch the horizontal reference
line.
6. Close the hood and switch off the
lamps.
Horizontal Aim Adjustment
The horizontal aim of the headlamp beam
on your vehicle is not adjustable.
REMOVING A HEADLAMP
WARNING: Switch all of the lamps
and the ignition off. Failure to follow this
warning could result in serious personal
injury.
1. Open the hood. See Opening and
Closing the Hood (page 229).
E169198
2
2. Remove the screws.
E169199
3. Pull the headlamp toward the front of
your vehicle to disengage it from its
locating points and then lift the
headlamp up.
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Maintenance
E169200
4. Disconnect the electrical connectors.
Note: When you install the headlamp, make
sure that you correctly attach the electrical
connector.
Note: When you install the headlamp, make
sure that you correctly engage its locating
points.
CHANGING A BULB
WARNING: Switch all of the lamps
and the ignition off. Failure to follow this
warning could result in serious personal
injury.
WARNING: Bulbs become hot
when in use. Let them cool down before
you remove them.
Use the correct specification bulb. See
Bulb Specification Chart (page 254).
The following instructions describe how to
remove the bulbs. Install in the reverse
order unless otherwise stated.
Note: LED lamps are not serviceable. See
an authorized dealer.
Headlamp
E175739
B
C
D
A
Parking lamp and direction
indicator lamp.
A
Headlamp high beam.B
Headlamp low beam and
daytime running lamp.
C
Side marker lamp.D
Note: You may have to remove a cover to
gain access to the bulb.
Side Marker Lamp
3
E175740
2
1. Remove the headlamp. See
Removing a Headlamp (page 248).
2. Turn the bulb holder counterclockwise
and remove it.
3. Remove the bulb by pulling it straight
out.
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Maintenance
Parking Lamp and Direction Indicator
Lamp
3
E175741
2
1. Remove the headlamp. See
Removing a Headlamp (page 248).
2. Turn the bulb holder counterclockwise
and remove it.
3. Remove the bulb by pulling it straight
out.
Headlamp Low Beam and Daytime
Running Lamp
4
3
2
E175742
1. Remove the headlamp. See
Removing a Headlamp (page 248).
2. Remove the cover.
3. Turn the bulb counterclockwise and
remove it.
4. Disconnect the electrical connector.
Note: Do not touch the bulb glass.
Note: You cannot separate the bulb from
the bulb holder.
Headlamp High Beam
4
3
2
E175743
1. Remove the headlamp. See
Removing a Headlamp (page 248).
2. Remove the cover.
3. Turn the bulb counterclockwise and
remove it.
4. Disconnect the electrical connector.
Note: Do not touch the bulb glass.
Note: You cannot separate the bulb from
the bulb holder.
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Maintenance
Front Clearance Lamp (If Equipped)
E181397
2
1
1. Carefully remove the lamp.
2. Turn the bulb holder counterclockwise
and remove it.
3. Remove the bulb by pulling it straight
out.
Side Direction Indicator (If Equipped)
E169209
3
1
4
5
2
1. Remove the large mirror glass. Tilt the
mirror glass fully up, pull the mirror
glass toward you from the bottom.
2. Remove the small mirror glass. Tilt the
mirror glass fully down, pull the mirror
glass toward you from the top.
3. Remove the screws.
4. Remove the lamp lens.
5. Remove the bulb.
Rear Lamps
E175758
2
1
1. Remove the screws.
2. Remove the lamp.
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Maintenance
3
E175745
3. Turn the bulb holder counterclockwise
and remove it.
A
B
C
4
E175746
Tail and brake lamp.A
Reversing lamp.B
Rear clearance lamp.C
4. Remove the bulb by pulling it straight
out.
Central High Mounted Brake Lamp
This is not a serviceable item, see an
authorized dealer if it fails.
License Plate Lamp
3
2
1
E72789
1. Carefully release the spring clip.
2. Remove the lamp.
3. Turn the bulb holder counterclockwise
and remove it. Pull the bulb straight
out.
Interior Lamp
Vehicles with Interior Sensors
1
2
E154370
1. Carefully remove the lens.
2. Remove the bulb.
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Maintenance
Reading Lamps
Vehicles with Interior Sensors
22
1
E72786
1. Carefully remove the lamp.
2. Turn the bulb holder counterclockwise
and remove it.
E73939
3
3. Remove the bulb.
Vehicles without Interior Sensors
E99453
2
3
1
1. Carefully remove the lamp.
2. Turn the bulb holder counterclockwise
and remove it.
3. Remove the bulb.
Sun Visor Mirror Lamp
E72785
1. Carefully remove the lamp.
2. Remove the bulb.
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Maintenance
BULB SPECIFICATION CHART
Exterior Lamps
Power (Watt)SpecificationLamp
5168Front side marker lamp.
5W5WFront I.D. lamp.
55H11
Headlamp low beam and Daytime
running lamp.
609005Headlamp high beam.
213457NAKFront direction indicator.
5W5WSide direction indicator.
5W5WFront clearance lamp (Exterior mirror).
26/63057K
Brake, rear and direction indicator
lamp.
5168Rear clearance lamp.
263057KReversing lamp.
5W5WLicense plate lamp.
Note: If your vehicle is fitted with LED lamps these are not serviceable items, see an
authorized dealer if they fail.
Interior Lamps
Power (watt)SpecificationLamp
6W6WFront interior lamp.
6Festoon
Front interior lamp. Vehicles with
category 1 alarm.
6W6WMap lamp.
10211 FestoonSide door entrance lamp.
10211 FestoonLuggage compartment lamp.
Note: If your vehicle is fitted with LED lamps these are not serviceable items, see an
authorized dealer if they fail.
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Maintenance
CHANGING THE ENGINE AIR
FILTER - 3.2L POWER STROKE
DIESEL
WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
Note: Failure to use the correct air filter
element may result in severe engine
damage. The vehicle warranty may be void
for any damage to the engine if the correct
air filter element is not used.
Note: After operating the vehicle up to
200 mi (320 km) in heavy snowfall, we
recommend that you open the hood at the
earliest opportunity and clear the snow and
ice from air filter housing. Do not remove the
foam filter.
E177563
The foam filter must be in place
at all times.
Only use the specified air filter. See
Capacities and Specifications (page
307).
Change the air filter element and foam
filler at the proper interval. See Scheduled
Maintenance (page 464).
E174609
1
2
3
1. Disconnect the mass air flow sensor
electrical connector and cable from
the air filter cover.
2. Clean the area around the air tube to
air filter cover connection to prevent
debris from entering the system and
then loosen the bolt on the air tube
clamp so the clamp is no longer snug
to the air tube. It is not necessary to
completely remove the clamp. Pull the
air tube off from the air filter cover.
3. Release the clamps that secures the
air filter cover to the air filter housing.
E177562
3
5
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Maintenance
4. Carefully lift the air filter housing cover.
Remove the air filter element from the
air filter housing.
5. Install a new air filter element. Make
sure that the groove seal on the
pleated paper filter traps both sides of
the vertical partition of the air box.
6. Replace the air filter housing. Engage
the clamps that secure the air filter
housing cover to the air filter housing.
Be careful not to crimp the filter
element edges between the air filter
housing and cover. Make sure that the
tabs on the edge are correctly aligned
into the slots.
7. Slip the air tube onto the air filter cover
and snugly tighten the bolt on the air
tube clamp, but do not overtighten.
8. Reconnect the mass air flow sensor
electrical connector to the outlet tube.
Make sure the locking tab on the
connector is in the locked position.
CHANGING THE ENGINE AIR
FILTER - 3.5L ECOBOOST™
WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
Note: Failure to use the correct air filter
element may result in severe engine
damage. The vehicle Warranty may be void
for any damage to the engine if the correct
air filter element is not used.
Only use the specified air filter. See
Capacities and Specifications (page
307).
Change the air filter element at the proper
interval. See Scheduled Maintenance
(page 464).
E174607
1
2
3
1. Disconnect the intake air temperature
sensor electrical connector and cable
from the air filter cover.
2. Clean the area around the air tube to
air filter cover connection to prevent
debris from entering the system and
then loosen the bolt on the air tube
clamp so the clamp is no longer snug
to the air tube. It is not necessary to
completely remove the clamp. Pull the
air tube off from the air filter cover.
3. Release the clamps that secure the air
filter cover to the air filter housing.
E174669
4. Carefully lift the air filter housing cover.
Remove the air filter element from the
air filter housing.
5. Install a new air filter element.
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Maintenance
6. Replace the air filter housing cover.
Engage the clamps that secure the air
filter housing cover to the air filter
housing. Be careful not to crimp the
filter element edges between the air
filter housing and cover. Make sure
that the tabs on the edge are correctly
aligned into the slots.
7. Slip the air tube onto the air filter cover
and snugly tighten the bolt on the air
tube clamp, but do not overtighten.
8. Reconnect the intake air temperature
sensor electrical connector to the
outlet tube. Make sure the locking tab
on the connector is in the locked
position.
CHANGING THE ENGINE AIR
FILTER - 3.7L
WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
Note: Failure to use the correct air filter
element may result in severe engine
damage. The vehicle Warranty may be void
for any damage to the engine if the correct
air filter element is not used.
Only use the specified air filter. See
Capacities and Specifications (page
307).
Change the air filter element at the proper
interval. See Scheduled Maintenance
(page 464).
1
2
E174608
1. Clean the area around the air tube to
air filter cover connection to prevent
debris from entering the system and
then loosen the bolt on the air tube
clamp so the clamp is no longer snug
to the air tube. It is not necessary to
completely remove the clamp. Pull the
air tube off from the air filter cover.
2. Release the clamps that secure the air
filter cover to the air filter housing.
E174669
3. Carefully lift the air filter housing cover.
Remove the air filter element from the
air filter housing.
4. Install a new air filter element.
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Maintenance
5. Replace the air filter housing cover.
Engage the clamps that secure the air
filter housing cover to the air filter
housing. Be careful not to crimp the
filter element edges between the air
filter housing and cover. Make sure
that the tabs on the edge are correctly
aligned into the slots.
6. Slip the air tube onto the air filter cover
and snugly tighten the bolt on the air
tube clamp, but do not overtighten.
DRIVE BELT ROUTING - 3.2L POWER STROKE DIESEL
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Maintenance
DRIVE BELT ROUTING - 3.5L ECOBOOST™/3.7L
E251184
A
B
Drives the air conditioning compressor and has one idler pulley.A
Drives the water pump and the alternator and has one idler pulley.B
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Maintenance
CLEANING PRODUCTS
For best results, use the following products
or products of equivalent quality:
Materials
SpecificationName
-Motorcraft® Bug and Tar Remover (U.S.)
Motorcraft® Bug and Tar Remover / Dissolvant de
goudron et éliminateur d’insectes Motorcraft®
(Canada)
ZC-42 (U.S. & Canada)
ESR-M5B194-BMotorcraft® Custom Bright Metal Cleaner (U.S.)
Motorcraft® Custom Bright Metal Cleaner /
Nettoyant pour métal brillant Motorcraft® (Canada)
ZC-15 (U.S. & Canada)
ESR-M14P4-AMotorcraft® Detail Wash (U.S.)
Motorcraft® Detail Wash / Shampooing superfin
Motorcraft® (Canada)
ZC-3-A (U.S. & Canada)
ESR-M14P3-AMotorcraft® Engine Shampoo and Degreaser (U.S.)
(Canada)
ZC-20 (U.S.)
-(U.S.)
Motorcraft® Engine Shampoo / Shampooing pour
moteur Motorcraft® (Canada)
CXC-66-A (Canada)
-(U.S.)
Motorcraft® Multi-Purpose Cleaner / Nettoyant
multi-usage Motorcraft® (Canada)
CXC-101 (Canada)
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concen-
trate with Bitterant (U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
-Motorcraft® Professional Strength Carpet &
Upholstery Cleaner (U.S.)
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Vehicle Care
SpecificationName
Motorcraft® Professional Strength Carpet &
Upholstery Cleaner / Nettoyant professionnel pour
sellerie et moquette Motorcraft® (Canada)
ZC-54 (U.S. & Canada)
-Motorcraft® Spot and Stain Remover (U.S.)
(Canada)
ZC-14 (U.S.)
ESR-M14P5-AMotorcraft® Ultra-Clear Spray Glass Cleaner (U.S.)
Motorcraft® Premium Glass Cleaner / Nettoie-vitres
de qualité supérieure Motorcraft® (Canada)
ZC-23 (U.S.)
CXC-100 (Canada)
-Motorcraft® Wheel and Tire Cleaner (U.S.)
Motorcraft® Wheel and Tire Cleaner / Nettoyant
pour roues et pneus Motorcraft® (Canada)
ZC-37-A (U.S. & Canada)
CLEANING THE EXTERIOR
We recommend that you wash your vehicle
with a sponge and lukewarm water
containing a car shampoo.
Note: If you use a car wash with a waxing
cycle, make sure that you remove the wax
from the windshield and the wiper blades.
Note: Before using a car wash, check that
it is suitable for your vehicle.
Note: Some car washes use water at high
pressure. Due to this, water droplets may
enter inside your vehicle and could also
damage certain parts of your vehicle.
Note: Remove the antenna before using an
automatic car wash.
Note: Switch the blower motor off to
prevent contamination of the cabin air filter.
Cleaning the Headlamps
Note: Do not scrape the headlamps.
Note: Do not use abrasives, alcoholic
solvents or chemical solvents to clean the
headlamps.
Note: Do not wipe the headlamps when
they are dry.
Cleaning the Rear Window
Note: Do not scrape the inside of the rear
window.
Note: Do not use abrasives, alcoholic
solvents or chemical solvents to clean the
inside of the rear window.
Clean the inside of the rear window with a
soft, lint-free cloth and non-abrasive
cleaner
Cleaning the Chrome Trim
Note: Do not use abrasives, alcoholic
solvents or chemical solvents to clean the
chrome trim. Use soapy water.
Dry the chrome trim with a clean, soft cloth
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Vehicle Care
Note: Do not apply cleaning product to hot
surfaces and do not leave cleaning product
on chrome surfaces for a period of time
exceeding that which is recommended.
Note: Industrial-strength (heavy-duty)
cleaners, or cleaning chemicals, may cause
damage over a period of time.
Body Paintwork Preservation
Frequently remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout to
avoid paint surface damage.
Frequently wash the underbody of your
vehicle if salt is applied on the road.
We recommend that you wax the
paintwork once or twice a year.
Note: Do not apply polish in strong sunlight
as this dries the polish too quickly.
Note: Do not allow polish to come in
contact with plastic surfaces as it can be
difficult to remove.
Note: Do not apply polish to the windshield
or rear window. A contaminated windshield
or contaminated wiper blades may lead to
increased wiper noise, reduced wipe quality
or reduced rain sensor performance.
Sliding Door Tracks
WARNING: Do not open or close
the sliding doors when your hands are
near the tracks or rollers.
To clean the sliding door tracks, wipe the
surface using a clean, cotton cloth with a
mild soap and water solution.
Do not use a commercial or high-pressure
washer.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
• Use a quality wax that does not contain
abrasives.
• Follow the manufacturer’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
• Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
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Vehicle Care
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
Note: If your vehicle has an engine cover
remove the cover before application of
Motorcraft Engine Shampoo and Degreaser.
Immediately rinse away any over spray.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR
Note: Do not allow air fresheners and hand
sanitizers to spill on interior surfaces. If a
spill occurs, wipe off immediately. Damage
may not be covered by the vehicle Warranty.
Note: Do not use household cleaning
products or glass cleaners, which can stain
and discolor the fabric and affect the flame
retardant abilities of the seat materials.
Note: We recommend distilled water when
cleaning.
Fabric, Carpets, Cloth Seats,
Headliners and Floor Mats
Note: Avoid soaking any surface. Do not
use excessive amounts of water to clean
the vehicle interior.
Note: To avoid spots or discoloration, clean
the entire surface.
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Vehicle Care
To clean:
• Remove dust and loose dirt with a
vacuum cleaner or brush.
• Wipe the surface with a soft, damp
cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately, but do not soak or the
ring will set.
Seatbelts
WARNING: Do not use cleaning
solvents, bleach or dye on the vehicle's
seatbelts, as these actions may weaken
the belt webbing.
WARNING: On vehicles equipped
with seat-mounted airbags, do not use
chemical solvents or strong detergents.
Such products could contaminate the
side airbag system and affect
performance of the side airbag in a crash.
Note: Do not use abrasives, or chemical
solvents to clean them.
Note: Do not allow moisture to penetrate
the seatbelt retractor mechanism.
Cleaning may safely be carried out using
mild soap and water. Let them dry
naturally, away from artificial heat.
Leather Interior (If Equipped)
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
For routine cleaning, wipe the surface with
a soft, damp cloth and a mild soap and
water solution. Dry the area with a clean,
soft cloth.
For cleaning and removing stains such as
dye transfer, use a leather cleaning product
for automotive interiors.
Do not use the following products as these
may damage the leather:
• Oil and petroleum or silicone-based
leather conditioners.
• Household cleaners.
• Alcohol solutions.
• Solvents or cleaners intended
specifically for rubber, vinyl and
plastics.
Suede Micro Fiber Fabric (If Equipped)
Note: Do not steam clean.
Note: To avoid spots or discoloration, clean
the entire surface.
Do not use the following products:
• Leather care products.
• Household cleaners.
• Alcoholic solutions.
• Spot removers.
• Shoe polish.
To clean:
• Remove dust and loose dirt with a
vacuum cleaner.
• Wipe the surface with a soft, damp
cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately, but do not soak or the
ring will set.
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Vehicle Care
Instrument Cluster Screens, LCD
Screens and Radio Screens
Note: Do not use abrasives, alcoholic
solvents or chemical solvents to clean the
instrument cluster screens, LCD screens or
radio screens. These cleaning products can
damage the screens.
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
Do not spray any liquid directly onto the
screens.
Do not use a microfiber cloth to clean the
bezel around the display screens as it could
damage the surface.
Rear Windows
Note: Do not use any abrasive materials to
clean the interior of the rear windows.
Note: Do not install stickers or labels to the
interior of the rear windows.
Mirrors
Do not clean the housing or glass of any
mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.
Storage Compartments, Cup
Holders and Ashtrays
To clean:
• Take out any removable inserts.
• Wipe the surface with a soft, damp
cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING: Do not use chemical
solvents or strong detergents when
cleaning the steering wheel or
instrument panel to avoid contamination
of the airbag system.
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See Cleaning the Instrument
Panel and Instrument Cluster Lens (page
265).
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
• Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these
may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
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Vehicle Care
1. Wipe up spilled liquid using a clean,
soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather and
Vinyl Cleaner or a commercially
available leather cleaning product for
automotive interiors. Test any cleaner
or stain remover on an inconspicuous
area.
3. Alternatively, wipe the surface with a
clean, soft cloth and a mild soap and
water solution. Dry the area with a
clean, soft cloth.
4. If necessary, apply more soap and
water solution or cleaning product to
a clean, soft cloth and press it onto the
soiled area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a
clean, damp cloth, use a rubbing
motion for 60 seconds on the soiled
area.
6. Dry the area with a clean, soft cloth.
REPAIRING MINOR PAINT
DAMAGE
Authorized dealers have touch-up paint to
match your vehicle’s color. Your vehicle
color code is printed on a sticker on the
front, left-hand side door jamb. Take your
color code to your authorized dealer to
make sure you get the correct color.
Before repairing minor paint damage, use
a cleaner such as Motorcraft Bug and Tar
Remover to remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout.
Always read the instructions before using
cleaning products.
CLEANING THE WHEELS
1. Regularly clean them with a wheel
cleaner. We recommend that you use
Ford approved wheel cleaner if
available.
2. Remove dirt and brake dust with a
sponge.
3. Remove tar and grease with a bug and
tar remover. We recommend that you
use Ford approved bug and tar remover
if available.
4. Thoroughly rinse the wheels with water
after cleaning.
If you intend on parking your vehicle for an
extended period after cleaning the wheels
with a wheel cleaner, drive your vehicle for
a few minutes before doing so. This
reduces the risk of corrosion of the brake
discs, brake pads and linings.
Do not clean the wheels when they are hot.
Note: Some car washes could damage
wheel rims and covers.
Note: Using non-recommended cleaners,
harsh cleaning products, chrome wheel
cleaners or abrasive materials could
damage wheel rims and covers.
VEHICLE STORAGE
If you plan on storing your vehicle for 30
days or more, read the following
maintenance recommendations to make
sure your vehicle stays in good operating
condition.
We engineer and test all motor vehicles
and their components for reliable, regular
driving. Under various conditions,
long-term storage may lead to degraded
engine performance or failure unless you
use specific precautions to preserve engine
components.
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Vehicle Care
General
• Store all vehicles in a dry, ventilated
place.
• Protect from sunlight, if possible.
• If vehicles are stored outside, they
require regular maintenance to protect
against rust and damage.
Body
• Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing
and the underside of front fenders.
• Periodically wash your vehicle if it is
stored in exposed locations.
• Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when you wash your vehicle.
• Lubricate all hood, door and luggage
compartment hinges and latches with
a light grade oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• Change the engine oil and filter prior to
storage because used engine oil
contains contaminates which may
cause engine damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost
until the engine reaches normal
operating temperature.
• With your foot on the brake, shift
through all the gears while the engine
is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel system
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle.
Cooling system
• Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling
system leaks and that fluid is at the
recommended level.
Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery,
we recommend that you disconnect
the battery cables to maintain battery
charge for quick starting.
Note: It is necessary to reset memory
features if battery cables are disconnected.
Brakes
• Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure.
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Vehicle Care
Miscellaneous
• Make sure all linkages, cables, levers
and pins under your vehicle are covered
with grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m)
every 15 days to lubricate working parts
and prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt
or grease film build-up on window
surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected
during storage such as mice or squirrel
nests.
• Check the exhaust for any foreign
material that may have collected
during storage.
• Check tire pressures and set tire
inflation per the Tire Label.
• Check brake pedal operation. Drive
your vehicle 15 ft (4.5 m) back and
forth to remove rust build-up.
• Check fluid levels (including coolant,
oil and gas) to make sure there are no
leaks, and fluids are at recommended
levels.
• If you remove the battery, clean the
battery cable ends and check for
damage.
Contact an authorized dealer if you have
any concerns or issues.
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Vehicle Care
GENERAL INFORMATION
Notice to Utility Vehicle, Van and
Truck Owners
WARNING: Utility vehicles have a
significantly higher rollover rate than
other types of vehicles. To reduce the
risk of serious injury or death from a
rollover or other crash you must avoid
sharp turns and abrupt maneuvers, drive
at safe speeds for the conditions, keep
tires properly inflated, never overload or
improperly load your vehicle, and make
sure every passenger is properly
restrained.
WARNING: In a rollover crash, an
unbelted person is significantly more
likely to die than a person wearing a seat
belt. All occupants must wear seat belts.
Children and infants must use
appropriate restraints to minimize the
risk of injury or ejection.
E145298
Utility vehicles and trucks handle
differently than passenger cars in the
various driving conditions that are
encountered on streets, highways and
off-road. Utility vehicles and trucks are not
designed for cornering at speeds as high
as passenger cars any more than low-slung
sports cars are designed to perform
satisfactorily under off-road conditions.
How Your Vehicle Differs from
Other Vehicles
Sport-utility vehicles, vans and trucks can
differ from some other vehicles in a few
noticeable ways. Your vehicle may be:
E145299
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Wheels and Tires
• Higher - to allow higher load carrying
capacity and to allow it to travel over
rough terrain without getting hung up
or damaging underbody components.
• Shorter - to give it the capability to
approach inclines and drive over the
crest of a hill without getting hung up
or damaging underbody components.
All other things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering inputs
than a vehicle with a longer wheelbase.
• Narrower - to provide greater
maneuverability in tight spaces,
particularly in off-road use.
E166373
As a result of the above dimensional
differences, sport-utility vehicles, vans and
trucks often will have a higher center of
gravity and a greater difference in center
of gravity between the loaded and
unloaded condition.
These differences that make your vehicle
so versatile also make it handle differently
than an ordinary passenger car.
TIRE CARE
Information About Uniform
Tire Quality Grades
E142542
Tire Quality Grades apply to new
pneumatic passenger car tires.
The tire Quality Grades can be
found where applicable on the tire
sidewall between tread shoulder
and maximum section width. For
example: Treadwear 200
Traction AA Temperature A.
They do not apply to deep tread,
winter-type snow tires,
space-saver or temporary use
spare tires, light truck or LT type
tires, tires with nominal rim
diameters of 10 to 12 inches or
limited production tires as defined
in Title 49 Code of Federal
Regulations Part 575.104 ©)(2).
Tire Quality Grades are
determined by standards that the
United States Department of
Transportation has set.
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Wheels and Tires
United States Department of
Transportation Tire Quality
Grades
The United States of America
Department of Transportation
requires Ford Motor Company to
give you the following information
about tire grades exactly as the
government has written it.
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test course.
For example, a tire graded 150
would wear 1½ times as well on
the government course as a tire
graded 100. The relative
performance of tires depends
upon the actual conditions of their
use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
Traction AA A B C
WARNING: The traction
grade assigned to this tire is
based on straight-ahead braking
traction tests, and does not
include acceleration, cornering,
hydroplaning or peak traction
characteristics.
The traction grades, from highest
to lowest are AA, A, B, and C. The
grades represent the tire’s ability
to stop on wet pavement as
measured under controlled
conditions on specified
government test surfaces of
asphalt and concrete. A tire
marked C may have poor traction
performance.
Temperature A B C
WARNING: The
temperature grade for this tire is
established for a tire that is
properly inflated and not
overloaded. Excessive speed,
underinflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure.
The temperature grades are A
(the highest), B and C,
representing the tire’s resistance
to the generation of heat and its
ability to dissipate heat when
tested under controlled conditions
on a specified indoor laboratory
test wheel. Sustained high
temperature can cause the
material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden
tire failure. The grade C
corresponds to a level of
performance which all passenger
car tires must meet under the
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Wheels and Tires
Federal Motor Vehicle Safety
Standard No. 139. Grades B and A
represent higher levels of
performance on the laboratory
test wheel than the minimum
required by law.
Glossary of Tire Terminology
• Tire label: A label showing the
OE (Original Equipment) tire
sizes, recommended inflation
pressure and the maximum
weight the vehicle can carry.
• Tire Identification Number
(TIN): A number on the
sidewall of each tire providing
information about the tire
brand and manufacturing
plant, tire size and date of
manufacture. Also referred to
as DOT code.
• Inflation pressure: A measure
of the amount of air in a tire.
• Standard load: A class of
P-metric or Metric tires
designed to carry a maximum
load at set pressure. For
example: for P-metric tires
35 psi (2.4 bar) and for Metric
tires 36 psi (2.5 bar). Increasing
the inflation pressure beyond
this pressure will not increase
the tire capability.
• Extra load: A class of P-metric
or Metric tires designed to carry
a heavier maximum load at
42 psi (2.9 bar). Increasing the
inflation pressure beyond this
pressure will not increase the
tire’s load carrying capability.
• bar Metric unit of atmospheric
pressure.
• kPa: Kilopascal, a metric unit
of air pressure.
• PSI: Pounds per square inch, a
standard unit of air pressure.
• Cold tire pressure: The tire
pressure when the vehicle has
been stationary and out of
direct sunlight for an hour or
more and prior to the vehicle
being driven for 1 mi (1.6 km).
• Recommended inflation
pressure: The cold inflation
pressure found on the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the
door edge that meets the
door-latch post, next to the
driver seating position) or Tire
Label located on the B-Pillar or
the edge of the driver door.
• B-pillar: The structural
member at the side of the
vehicle behind the front door.
• Bead area of the tire: Area of
the tire next to the rim.
• Sidewall of the tire: Area
between the bead area and the
tread.
• Tread area of the tire: Area of
the perimeter of the tire that
contacts the road when
mounted on the vehicle.
• Rim: The metal support
(wheel) for a tire or a tire and
tube assembly upon which the
tire beads are seated.
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Information Contained on the
Tire Sidewall
United States of America, and
Canada Federal regulations
require tire manufacturers to place
standardized information on the
sidewall of all tires. This
information identifies and
describes the fundamental
characteristics of the tire and also
provides a United States of
America DOT Tire Identification
Number for safety standard
certification and in case of a recall.
P Type Tires
P215/65R15 95H is an example of
a tire size, load index and speed
rating. The definitions of these
items are listed below.
Note: Tire size, load index and
speed rating for your vehicle may
be different from the following
example.
H
I
J
K
L
M
A
B
C
D
E
F
G
E142543
P: Indicates a tire,
designated by the Tire
and Rim Association, that
may be used for service on
cars, sport utility vehicles,
minivans and light trucks.
A
215: Indicates the nominal
width of the tire in
millimeters from sidewall
edge to sidewall edge. In
general, the larger the
number, the wider the tire.
B
65: Indicates the aspect
ratio which gives the tire's
ratio of height to width.
C
R: Indicates a radial type
tire.
D
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15: Indicates the wheel or
rim diameter in inches. If
you change the wheel
size, you will have to
purchase new tires to
match the new wheel
diameter.
E
95: Indicates the tire's
load index. It is an index
that relates to how much
weight a tire can carry.
You may find this
information in the Owner’s
Guide. If not, contact a
local tire dealer.
F
H: Indicates the tire's
speed rating. The speed
rating denotes the speed
at which a tire is designed
to be driven for extended
periods of time under a
G
standard condition of load
and inflation pressure.
The tires on your vehicle
may operate at different
conditions for load and
inflation pressure. These
speed ratings may need
to be adjusted for the
difference in conditions.
The ratings range from 81
mph (130 kph) to 186 mph
(299 kph). These ratings
are listed in the following
chart.
United States of
America DOT Tire
Identification Number
(TIN): This begins with
the letters DOT and
indicates that the tire
H
meets all federal
standards. The next two
numbers or letters are the
plant code designating
where it was
manufactured, the next
two are the tire size code
and the last four numbers
represent the week and
year the tire was built. For
example, the numbers 317
mean the 31st week of
1997. After 2000 the
numbers go to four digits.
For example, 2501 means
the 25th week of 2001.
The numbers in between
are identification codes
used for traceability. This
information is used to
contact customers if a tire
defect requires a recall.
M+S or M/S: Mud and
Snow, AT: All Terrain, AS:
All Season.
I
Tire Ply Composition
and Material Used:
Indicates the number of
plies or the number of
layers of rubber-coated
fabric in the tire tread and
J
sidewall. Tire
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manufacturers also must
indicate the ply materials
in the tire and the
sidewall, which include
steel, nylon, polyester,
and others.
Maximum Load:
Indicates the maximum
load in kilograms and
pounds that can be
carried by the tire. Refer to
the Safety Compliance
K
Certification Label
(affixed to either the door
hinge pillar, door-latch
post, or the door edge
that meets the door-latch
post, next to the driver
seating position), for the
correct tire pressure for
your vehicle.
Treadwear, Traction
and Temperature
Grades:Treadwear The
treadwear grade is a
comparative rating based
on the wear rate of the tire
L
when tested under
controlled conditions on
a specified government
test course. For example,
a tire graded 150 would
wear one and one-half
times as well on the
government course as a
tire graded 100. Traction:
The traction grades, from
highest to lowest are AA,
A, B, and C. The grades
represent the tire's ability
to stop on wet pavement
as measured under
controlled conditions on
specified government test
surfaces of asphalt and
concrete. A tire marked C
may have poor traction
performance.
Temperature: The
temperature grades are A
(the highest), B and C,
representing the tire's
resistance to the
generation of heat and its
ability to dissipate heat
when tested under
controlled conditions on
a specified indoor
laboratory test wheel.
Maximum Inflation
Pressure: Indicates the
tire manufacturer's
maximum permissible
pressure or the pressure
at which the maximum
M
load can be carried by the
tire. This pressure is
normally higher than the
manufacturer's
recommended cold
inflation pressure, which
can be found on the
Safety Compliance
Certification Label
(affixed to either the door
hinge pillar, door-latch
post, or the door edge
that meets the door-latch
post, next to the driver
seating position), or Tire
Label which is located on
the B-Pillar or the edge of
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the driver door. The cold
inflation pressure should
never be set lower than
the recommended
pressure on the vehicle
label.
Tire speed ratings
mph ( km/h)Letter
rating
81 mph (130 km/h)M
87 mph (140 km/h)N
99 mph (159 km/h)Q
106 mph (171 km/h)R
112 mph (180 km/h)S
118 mph (190 km/h)T
124 mph (200 km/h)U
130 mph (210 km/h)H
149 mph (240 km/h)V
168 mph (270 km/h)W
186 mph (299 km/h)Y
Note: For tires with a maximum
speed capability over 149 mph
(240 km/h), tire manufacturers
sometimes use the letters ZR. For
those with a maximum speed
capability over 186 mph (299
km/h), tire manufacturers always
use the letters ZR.
Note: If the tire size does not begin
with a letter, this may mean it is
designated by either ETRTO
(European Tire and Rim Technical
Organization) or JATMA (Japan Tire
Manufacturing Association). You
may not find this information on all
tires because it is not required by
federal law.
Note: The tire suppliers may have
additional markings, notes or
warnings, for example standard
load, radial tubeless, etc.
T Type Tires
T145/80D16 is an example of a
tire size. T type tires have some
additional information beyond
those of P type tires. The
definitions of these items are
listed below.
Note: The temporary tire size for
your vehicle may be different from
this example. Tire Quality Grades
do not apply to this type of tire.
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A
B
C
D
E
E142545
T: Indicates a type of tire,
designated by the Tire
and Rim Association, that
is intended for temporary
service on cars,
sport-utility vehicles,
minivans and light trucks.
A
145: Indicates the
nominal width of the tire
in millimeters from
sidewall edge to sidewall
edge. In general, the larger
the number, the wider the
tire.
B
80: Indicates the aspect
ratio which gives the tire's
ratio of height to width.
Numbers of 70 or lower
indicate a short sidewall.
C
D: Indicates a diagonal
type tire. R: Indicates a
radial type tire.
D
16: Indicates the wheel or
rim diameter in inches. If
you change the wheel
size, you will have to
purchase new tires to
match the new wheel
diameter.
E
Additional Information for LT
Type Tires
LT235/85 R16 is an example of a
tire size. LT type tires have some
additional information beyond
those of P type tires. The
definitions of these items are
listed below.
Note: Tire Quality Grades do not
apply to this type of tire.
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A
B
C
B
D
E142544
LT: Indicates a tire,
designated by the Tire
and Rim Association
(T&RA), that is intended
for service on light trucks.
A
Load Range and Load
Inflation Limits:
Indicates the tire's
load-carrying capabilities
and its inflation limits.
B
Maximum Load Dual lb
(kg) at psi (kPa) cold:
Indicates the maximum
load and tire pressure
when the tire is used as a
dual, defined as four tires
on the rear axle (a total of
six or more tires on the
vehicle).
C
Maximum Load Single
lb (kg) at psi (kPa)
cold: Indicates the
maximum load and tire
pressure when the tire is
used as a single, defined
as two tires (total) on the
rear axle.
D
Additional Information for
ETRTO Euro-Metric
Commercial Vehicle Tires
Euro-metric commercial vehicle
tires end in the letter "C" (for
example, 235/65R16C). The "C"
does not signify the tire's Load
Range like the T&RA LT tire
dimension (for example,
LT245/75R17E).
Tire Load Capacities are identified
by the Single/Dual Load indexes
that follow the tire size on the
tire's sidewall (for example,
235/65R16C 121/119).
Note: Tire Quality Grades do not
apply to this type of tire.
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United States of America DOT
Tire Identification Number
(TIN)
United States of America, and
Canada Federal regulations
require tire manufacturers to place
standardized information on the
sidewall of all tires. This
information identifies and
describes the fundamental
characteristics of the tire and also
provides a United States of
America DOT Tire Identification
Number for safety standard
certification and in case of a recall.
This begins with the letters DOT
and indicates that the tire meets
all federal standards. The next
two numbers or letters are the
plant code designating where it
was manufactured, the next two
are the tire size code and the last
four numbers represent the week
and year the tire was built. For
example, the numbers 317 mean
the 31st week of 1997. After 2000
the numbers go to four digits. For
example, 2501 means the 25th
week of 2001. The numbers in
between are identification codes
used for traceability. This
information is used to contact
customers if a tire defect requires
a recall.
Location of the Tire Label
You will find a Tire Label
containing tire inflation pressure
by tire size and other important
information located on the B-Pillar
or the edge of the driver's door.
Inflating the Tires
WARNING: Under-inflation
is the most common cause of
tire failures and may result in
severe tire cracking, tread
separation or blowout, with
unexpected loss of vehicle
control and increased risk of
injury. Under-inflation increases
sidewall flexing and rolling
resistance, resulting in heat
buildup and internal damage to
the tire. It also may result in
unnecessary tire stress, irregular
wear, loss of vehicle control and
accidents. A tire can lose up to
half of its air pressure and not
appear to be flat!
Safe operation of your vehicle
requires that the tires are correctly
inflated.
Every day before you drive, check
the tires. If one looks lower than
the others, use a tire gauge to
check pressure of all tires and
adjust if required.
At least once a month and before
long trips inspect each tire
including the spare tire. Check the
tire pressure with a tire pressure
gauge. Inflate all tires to the
correct inflation pressure.
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You are strongly urged to buy a
reliable tire pressure gauge, as
automatic service station gauges
may be inaccurate. We
recommend the use of a digital or
dial-type tire pressure gauge
rather than a stick-type tire
pressure gauge.
Use the recommended cold
inflation pressure for optimum tire
performance and wear.
Under-inflation or over-inflation
may cause uneven treadwear
patterns.
Always inflate the tires to the
recommended inflation pressure
even if it is less than the maximum
inflation pressure information
found on the tire. The
recommended tire inflation
pressure is found on the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver seating
position), or Tire Label which is
located on the B-Pillar or the edge
of the driver door. Failure to follow
the tire pressure
recommendations can cause
uneven treadwear patterns and
adversely affect the way your
vehicle handles
Note: Do not reduce tire pressure
to change the ride characteristics
of your vehicle. If you do not
maintain the tire pressures as
specified by Ford, your vehicle may
experience a condition known as
shimmy. This will cause severe
vibration and oscillations in the
steering wheel when your vehicle
travels over a bump or dip in the
road and is unable to dampen out
by itself. Significantly
under-inflated tires, incorrect tire
usage or any vehicle modifications
such as lift-kits can cause your
vehicle to shimmy. If your vehicle
begins to shimmy, slowly reduce
the speed of your vehicle by
pressing the brake pedal or
releasing the accelerator pedal. As
your vehicle speed reduces the
shimmy will cease.
The maximum inflation pressure
is the tire manufacturer's
maximum permissible pressure or
the pressure at which the
maximum load can be carried by
the tire. This pressure is normally
higher than the manufacturer’s
recommended cold inflation
pressure, which can be found on
the Safety Compliance
Certification Label (affixed to
either the door hinge pillar,
door-latch post, or the door edge
that meets the door-latch post,
next to the driver seating
position), or Tire Label which is
located on the B-Pillar or the edge
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of the driver door. The cold
inflation pressure should never be
set lower than the recommended
pressure on the Safety
Compliance Certification Label or
Tire Label.
When weather temperature
changes occur, tire inflation
pressures also change. A 10°F
(6°C) temperature drop can
cause a corresponding drop of
1 psi (7 kPa) in inflation pressure.
Check the tire pressures frequently
and adjust them to the correct
pressure which can be found on
the Safety Compliance
Certification Label or Tire Label.
To check the tire pressures:
1. Make sure the tires are cool,
meaning they are not hot from
driving even a mile.
2. Remove the cap from the valve
on one tire, then firmly press
the tire gauge onto the valve
and measure the tire pressure.
3. Add enough air to reach the
recommended tire pressure.
4. Replace the valve cap.
5. Repeat this procedure for each
tire, including the spare.
6. Visually inspect the tires to
make sure there are no nails or
other objects embedded that
could poke a hole in the tire
and cause an air leak.
7. Check the sidewalls to make
sure there are no gouges, cuts
or bulges.
Note: If you are checking tire
pressure when the tire is hot, for
example you have driven more than
1.0 mi (1.6 km), never bleed or
reduce tire pressure. The tires are
hot from driving and it is normal for
pressures to increase above
recommended cold pressures. A
hot tire at or below recommended
cold inflation pressure could be
significantly under-inflated.
Note: If you have to drive a
distance to get air for the tires,
check and record the tire pressure
first and add the appropriate air
pressure when you get to the
pump. It is normal for tires to heat
up and the tire pressure to increase
as you drive.
Note: If you over inflate the tire,
release air by pressing on the metal
stem in the center of the valve.
Then recheck the pressure with
your tire gauge.
Note: Some spare tires operate at
a higher inflation pressure than the
other tires. For T-type mini-spare
tires, refer to the Dissimilar spare
wheel and tire assembly
information for a description. Store
and maintain at 60 psi (4.15 bar).
For full-size and dissimilar spare
tires, refer to the Dissimilar spare
wheel and tire assembly
information for a description. Store
and maintain at the higher of the
front and rear inflation pressure as
shown on the Tire Label.
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Inspecting the Tires and Wheel
Valve Stems
Periodically inspect the tire treads
for uneven or excessive wear and
remove objects, for example
stones, nails or glass that may be
wedged in the tread grooves.
Check the tire and valve stems for
holes, cracks, or cuts that may
permit air leakage and repair or
replace the tire and replace the
valve stem. Inspect the tire
sidewalls for cracking, cuts,
bruises and other signs of damage
or excessive wear. If internal
damage to the tire is suspected,
have the tire removed and
inspected in case it needs to be
repaired or replaced. For your
safety, tires that are damaged or
show signs of excessive wear
should not be used because they
are more likely to blow out or fail.
Incorrect or inadequate vehicle
maintenance can cause tires to
wear abnormally. Inspect all the
tires, including the spare,
frequently, and replace them if
one or more of the following
conditions exist:
Tire Wear
E142546
When the tread is worn down to
0.08 in (2 mm), tires must be
replaced to help prevent your
vehicle from skidding and
hydroplaning. Built-in treadwear
indicators, or wear bars, which
look like narrow strips of smooth
rubber across the tread will
appear on the tire when the tread
is worn down to 0.08 in (2 mm).
When the tire tread wears down
to the same height as these wear
bars, the tire is worn out and must
be replaced.
Tire Damage
Periodically inspect the tire treads
and sidewalls for damage, for
example bulges in the tread or
sidewalls, cracks in the tread
groove or separation in the tread
or sidewall. If damage is observed
or suspected have the tire
inspected by a tire professional.
Tires can be damaged during
off-road use, so inspection after
off-road use is also
recommended.
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Tire Age
WARNING: Tires degrade
over time depending on many
factors such as weather, storage
conditions, and conditions of use
(load, speed, inflation pressure)
the tires experience throughout
their lives.
WARNING: In general, tires
should be replaced after six
years regardless of tread wear.
However, heat caused by hot
climates or frequent high loading
conditions can accelerate the
aging process and may require
tires to be replaced more
frequently.
WARNING: You should
replace your spare tire when you
replace the road tires or after six
years due to aging even if it has
not been used.
Tire Replacement
Requirements
WARNING: Only use
replacement tires and wheels
that are the same size, load
index, speed rating and type
(such as P-metric versus
LT-metric or all-season versus
all-terrain) as those originally
provided by Ford. The
recommended tire and wheel
size may be found on either the
Safety Compliance Certification
Label (affixed to either the door
hinge pillar, door-latch post, or
the door edge that meets the
door-latch post, next to the
driver's seating position), or the
Tire Label which is located on
the B-Pillar or edge of the
driver's door. If this information
is not found on these labels, then
you should contact your
authorized dealer as soon as
possible. Use of any tire or wheel
not recommended by Ford can
affect the safety and
performance of your vehicle,
which could result in an
increased risk of loss of vehicle
control, vehicle rollover, personal
injury and death.
WARNING: Always inflate
steel carcass tires with a remote
air fill with the person inflating
standing at a minimum of 12 ft
(3.66 m) away from the wheel
and tire assembly.
Your vehicle is fitted with tires
designed to provide a safe ride
and handling capability.
We recommend that the two front
tires or two rear tires generally be
replaced as a pair.
Note: The wheel valve stems must
also be replaced when the road
tires are replaced on your vehicle.
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Fitting Replacement Tires
WARNING: To reduce the
risk of serious injury, when
mounting replacement tires and
wheels, you should not exceed
the maximum pressure indicated
on the sidewall of the tire to set
the beads without additional
precautions listed below. If the
beads do not seat at the
maximum pressure indicated,
re-lubricate and try again.
WARNING: When inflating
the tire for mounting pressures
up to 20 psi (1.38 bar) greater
than the maximum pressure on
the tire sidewall, the following
precautions must be taken to
protect the person mounting the
tire:
1. Make sure that you have the
correct tire and wheel size.
2. Lubricate the tire bead and
wheel bead seat area again.
3. Stand at a minimum of 12 ft
(3.66 m) away from the wheel
and tire assembly.
4. Use both eye and ear
protection.
Tire Pressure Monitoring
System (If Equipped)
The use of wheels or tires not
recommended by Ford Motor
Company may affect the
operation of the tire pressure
monitoring system. If the tire
pressure monitoring system
indicator is flashing, the tire
pressure monitoring system is
malfunctioning. The replacement
tire might be incompatible with
the tire pressure monitoring
system, or a component of the tire
pressure monitoring system may
be damaged. See Tire Pressure
Monitoring System (page 288).
The tire pressure sensors mounted
in the wheels (originally installed
on your vehicle) are not designed
to be used in aftermarket wheels.
Tire Safety Practices
WARNING: If your vehicle
is stuck in snow, mud or sand, do
not rapidly spin the tires;
spinning the tires can tear the
tire and cause an explosion. A
tire can explode in as little as
three to five seconds.
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WARNING: Do not spin the
wheels at over 34 mph
(55 km/h). The tires may fail and
injure a passenger or bystander.
Driving habits have a great deal to
do with your tire mileage and
safety:
• Observe posted speed limits.
• Avoid fast starts, stops and
turns.
• Avoid potholes and objects on
the road.
• Do not run over curbs or hit the
tire against a curb when
parking.
Highway Hazards
No matter how carefully you drive
there is always the possibility that
you may eventually have a flat tire
on the highway. Drive slowly to the
closest safe area out of traffic.
This may further damage the flat
tire, but your safety is more
important.
If you feel a sudden vibration or
ride disturbance while driving, or
you suspect a tire or your vehicle
has been damaged, immediately
reduce your speed. Drive with
caution until you can safely pull
off the road. Stop and inspect the
tires for damage. If a tire is
under-inflated or damaged,
deflate it, remove wheel and
replace it with the spare tire and
wheel. If you cannot detect a
cause, have the vehicle towed to
the nearest repair facility or tire
dealer to have the vehicle
inspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb or
pothole can cause the front end
of your vehicle to become
misaligned or cause damage to
the tires. If your vehicle seems to
pull to one side when you are
driving, the wheels may be out of
alignment. Have an authorized
dealer check the wheel alignment
periodically.
Wheel misalignment in the front
or the rear can cause uneven and
rapid treadwear of the tires and
should be corrected by an
authorized dealer. Front-wheel
drive vehicles and those with an
independent rear suspension may
require alignment of all four
wheels.
The tires should also be balanced
periodically. An unbalanced tire
and wheel assembly may result in
irregular tire wear.
Tire Rotation
WARNING: If the tire label
shows different tire pressures for
the front and rear tires and the
vehicle has a tire pressure
monitoring system, then you
need to update the settings for
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the system sensors. Always
perform the system reset
procedure after tire rotation. If
you do not reset the system, it
may not provide a low tire
pressure warning when
necessary. See Tire Pressure
Monitoring System (page 288).
Rotating the tires at the
recommended interval detailed in
the Scheduled Maintenance
chapter will help the tires wear
more evenly, providing better tire
performance and longer tire life.
Sometimes irregular tire wear can
be corrected by rotating the tires.
Note: After rotating the tires the
inflation pressure must be checked
and adjusted to the vehicle
requirements.
Note: If the tires show uneven
wear ask an authorized dealer to
check for and correct any wheel
misalignment, tire imbalance or
mechanical problem involved
before tire rotation.
Note: Your vehicle may have a
dissimilar spare wheel and tire
assembly. A dissimilar spare wheel
and tire assembly is defined as a
spare wheel and tire assembly that
is different in brand, size or
appearance from the road tires and
wheels. If you have a dissimilar
spare wheel and tire assembly it is
intended for temporary use only
and should not be used in a tire
rotation.
Rear-wheel drive and
four-wheel drive vehicles with
single rear wheels (front tires
at left of diagram).
E142548
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Rear-wheel drive and
four-wheel drive vehicles with
dual rear wheels.
E166988
USING WINTER TIRES
WARNING: If you choose to install
snow tires on your vehicle, they must be
the same size, construction, and load
range as the original tires listed on the
tire placard, and they must be installed
on all four wheels. Mixing tires of
different size or construction on your
vehicle can adversely affect your
vehicle's handling and braking, and may
lead to loss of vehicle control.
Your vehicle has all-season tires that are
optimized for use in all weather conditions.
As the seasons change you may choose to
use winter tires or snow tires. Winter tires
and snow tires are available to purchase
from an authorized dealer.
We recommend that you use winter tires
when the temperature is 45°F (7°C) or
lower, or in snow and ice conditions.
If you use winter tires or snow tires, inflate
them to the recommended tire pressures
listed on the tire information label. The
label is on the driver side B-pillar.
USING SNOW CHAINS
WARNING: Snow tires must be
the same size, load index and speed
rating as those originally provided by
Ford. Use of any tire or wheel not
recommended by Ford can affect the
safety and performance of your vehicle,
which could result in an increased risk of
loss of control, vehicle rollover, personal
injury and death. Additionally, the use of
non-recommended tires and wheels can
cause steering, suspension, axle, transfer
case or power transfer unit failure.
Follow the Ford recommended tire
inflation pressure found on the Safety
Compliance Certification Label (on the
door hinge pillar, door latch post or the
door edge that meets the door latch
post, next to the driver seat), or Tire
Label on the B-Pillar or the edge of the
driver door. Failure to follow the tire
pressure recommendations can cause
uneven treadwear patterns and
adversely affect the way your vehicle
handles.
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WARNING: If you choose to install
snow tires on your vehicle, they must be
the same size, construction, and load
range as the original tires listed on the
tire placard, and they must be installed
on all four wheels. Mixing tires of
different size or construction on your
vehicle can adversely affect your
vehicle's handling and braking, and may
lead to loss of vehicle control.
WARNING: Only fit snow chains
to specified tires.
The tires on your vehicle have all-weather
treads to provide traction in rain and snow.
However, in some climates, you may need
to use snow tires, snow chains or cables.
If you use snow chains or cables, we
recommended that steel wheels of the
same size and specifications are used,
snow chains or cables may damage alloy
wheels.
Follow these guidelines when using snow
chains or cables:
• Avoid fully loading your vehicle.
• Only certain snow chains or cables
have been approved by Ford as safe
for use on vehicles with either 235/65
R16C or 195/75 R16C tires.
• Snow chains or cables must be
mounted in pairs on the rear tires only.
• Do not use snow chains or cables on
dual rear alloy wheels.
• Install snow chains or cables securely,
make sure they do not touch any wiring,
brake lines or fuel lines.
• Use only SAE Class S snow chains,
snow cables or equivalent that
measure 0.4 in (10 mm) or less in
dimension as measured on the sidewall
of the tire.
• Do not exceed 30 mph (48 km/h) or
the maximum speed recommended by
the snow chains or cables
manufacturer, whichever is less.
• Purchase snow chains or cables from
a manufacturer that clearly labels the
body to tire dimension restrictions.
• Remove the snow chains or cables
when they are no longer needed.
• Do not use snow chains or cables on
dry roads.
• If you have any questions regarding
snow chains or cables, see an
authorized dealer.
TIRE PRESSURE MONITORING
SYSTEM (IF EQUIPPED)
WARNING: The tire pressure
monitoring system is not a substitute for
manually checking tire pressures. You
should periodically check tire pressures
using a pressure gauge. Failure to
correctly maintain tire pressures could
increase the risk of tire failure, loss of
control, vehicle rollover and personal
injury.
WARNING: Do not use tire
sealants as they may damage the tire
pressure monitoring system.
WARNING: If the tire pressure
monitor sensor becomes damaged it
may not function.
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Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated
to the inflation pressure recommended by
the vehicle manufacturer on the vehicle
placard or tire inflation pressure label. (If
your vehicle has tires of a different size
than the size indicated on the vehicle
placard or tire inflation pressure label, you
should determine the proper tire inflation
pressure for those tires).
As an added safety feature, your vehicle
has been equipped with a Tire Pressure
Monitoring System (TPMS) that
illuminates a low tire pressure telltale
when one or more of your tires is
significantly under-inflated. Accordingly,
when the low tire pressure telltale
illuminates, you should stop and check
your tires as soon as possible, and inflate
them to the proper pressure. Driving on a
significantly under-inflated tire causes the
tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel efficiency
and tire tread life, and may affect the
vehicle’s handling and stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance, and
it is the driver’s responsibility to maintain
correct tire pressure, even if under-inflation
has not reached the level to trigger
illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with
a TPMS malfunction indicator to indicate
when the system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then remain
continuously illuminated. This sequence
will continue upon subsequent vehicle
start-ups as long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be able
to detect or signal low tire pressure as
intended. TPMS malfunctions may occur
for a variety of reasons, including the
installation of replacement or alternate
tires or wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more tires or
wheels on your vehicle to ensure that the
replacement or alternate tires and wheels
allow the TPMS to continue to function
properly.
This device complies with Part 15 of the
FCC Rules and with Licence exempt RSS
Standards of Industry Canada. Operation
is subject to the following two conditions:
• This device may not cause harmful
interference.
• This device must accept any
interference received, including
interference that may cause undesired
operation.
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
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Changing Tires With a Tire
Pressure Monitoring System
E142549
Note: Each road tire is equipped with a tire
pressure sensor located inside the wheel
and tire assembly cavity. The pressure
sensor is attached to the valve stem. The
pressure sensor is covered by the tire and is
not visible unless the tire is removed. Take
care when changing the tire to avoid
damaging the sensor.
You should always have your tires serviced
by an authorized dealer.
Check the tire pressure periodically (at
least monthly) using an accurate tire
gauge. See When Inflating the Tires in
this chapter.
Understanding the Tire Pressure
Monitoring System
E250820
The tire pressure monitoring system
measures pressure in your road tires and
sends the tire pressure readings to your
vehicle. You can view the tire pressure
readings through the information display.
See General Information (page 269).The
low tire pressure warning light will turn on
if the tire pressure is significantly low. Once
the light is illuminated, your tires are
under-inflated and need to be inflated to
the manufacturer's recommended tire
pressure. Even if the light turns on and a
short time later turns off, your tire pressure
still needs to be checked.
When the Temporary Spare Tire is
Installed
If one of the road wheels and tire needs to
be replaced with the temporary spare
wheel and tire, the system will continue to
identify a defect. This is to remind you that
the damaged road wheel and tire must be
repaired and refitted to your vehicle.
To restore the correct operation of the
system, you must have the repaired road
wheel and tire assembly refitted to your
vehicle. For additional information, see
Changing Tires with a Tire Pressure
Monitoring System in this section.
When You Believe the System is Not
Operating Correctly
The main function of the system is to warn
you when the tire pressures are low. It can
also warn you in the event the system is
no longer capable of operating correctly.
See the following chart for information
concerning the system:
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Customer action requiredPossible cause
Low tire pressure
warning light
Make sure tires are at the proper pres-
sure. See Inflating your tires in this
chapter. After inflating your tires to the
manufacturer’s recommended pressure
as shown on the Tire Label (located on
the edge of driver’s door or the B-Pillar),
the vehicle must be driven for at least
two minutes over 20 mph (32 km/h)
before the light turns off.
Tire(s) under-inflated
Solid warning light Repair the damaged road wheel and tire
assembly and reinstall it on the vehicle
to restore system function. For a
description on how the system functions,
see When Your Temporary Spare Tire
is Installed in this section.
Spare tire in use
If the tires are properly inflated and the
spare tire is not in use but the light
remains on, contact your authorized
dealer as soon as possible.
TPMS malfunction
Repair the damaged road wheel and tire
assembly and reinstall it on the vehicle
to restore system function. For a
description on how the system functions,
see When Your Temporary Spare Tire
is Installed in this section.
Spare tire in use
Flashing warning
light
If the tires are properly inflated and the
spare tire is not in use but the light
remains on, contact your authorized
dealer as soon as possible.
TPMS malfunction
When Inflating the Tires
WARNING: Do not use the tire
pressure displayed in the information
display as a tire pressure gauge. Failure
to follow this instruction could result in
personal injury or death.
When inflating the tires (for example; at a
gas station), the system may not respond
immediately to the air added to the tires.
It may take up to two minutes of driving
over 20 mph (32 km/h) for the light to turn
off after you have filled your tires to the
recommended inflation pressure.
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How Temperature Affects the Tire
Pressures
While driving in a normal manner, tire
pressures may increase up to 4 psi
(30 kPa) from a cold start situation. If the
vehicle is stationary overnight and the
temperature significantly lower than the
daytime temperature, tire pressures may
decrease up to 3 psi (20 kPa) for a drop of
30°F (17°C) in ambient temperature. This
lower pressure value will be detected by
the system as being significantly lower
than the correct inflation pressure and the
warning light will illuminate.
If the warning light is on:
• Check each tire to verify that none are
flat.
• If one or more tires are flat, repair as
necessary.
• Check the tire pressures and Inflate all
the tires to the correct pressure.
Tire Pressure Monitoring System
Reset Procedure
Carry out the tire pressure monitoring
system reset procedure after:
• Every tire rotation.
• Each tire replacement, only when the
sensor stays the same and does not
change.
Note: The tire pressure monitoring system
reset procedure will not work with a new
sensor until an authorized dealer programs
the new sensor.
Overview
WARNING: To determine the
required pressure(s) for your vehicle, see
the Safety Compliance Certification
Label (on the door hinge pillar,
door-latch post or the door edge that
meets the door-latch post, next to the
driver seat) or the Tire Label on the
B-Pillar or the edge of the driver door.
To maintain your vehicle’s load carrying
capability, this vehicle requires different
tire pressures in the front tires compared
to the rear tires. The system on your vehicle
is designed to illuminate the warning light
at different pressures for the front and rear
tires.
The tires need to be periodically rotated
to provide consistent performance and
maximum tire life, the system needs to
know when the tires have been rotated to
determine which set of tires are on the
front and rear axles. With this information,
the system can detect and correctly warn
of low tire pressures.
System Reset Tips:
• To reduce the chance of interference
from another vehicle, the system reset
procedure should be carried out at
least three feet (one meter) away from
another Ford vehicle undergoing the
system reset procedure.
• Do not wait more than two minutes
between resetting each tire sensor or
the system will time-out and the entire
procedure will have to be repeated on
all four wheels. A double horn chirp
indicates the need to repeat the
procedure.
Carrying Out the System Reset
Procedure
Read the entire procedure before carrying
out a system reset.
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1. Drive your vehicle above 20 mph
(32 km/h) for at least two minutes and
then park in a safe location where you
can easily get to all four tires and have
access to a tire inflation pump.
2. Switch the ignition off.
3. Switch the ignition on with the engine
off.
4. Turn the hazard flashers on then off
three times, this must be completed
within 10 seconds. If the reset mode
has been entered successfully, the horn
will chirp once and the system indicator
will flash. If this does not occur, repeat
the procedure from step 2. If after
repeated attempts to enter the reset
mode, the horn does not chirp and the
system indicator does not flash, have
your vehicle checked by an authorized
dealer as soon as possible.
5. Train the system sensors in the tires
using the following reset sequence
starting with the left front tire and
following a clockwise order: Left front,
right front, right rear, left rear.
6. Remove the valve cap from the valve
stem on the left front tire. Decrease the
air pressure until the horn chirps.
Note: The single horn chirp confirms that
the sensor identification code has been
learned by your vehicle for this position. If a
double horn chirp is heard, the reset
procedure was unsuccessful and must be
repeated.
7. Remove the valve cap from the valve
stem on the right front tire. Decrease
the air pressure until the horn chirps.
8. Remove the valve cap from the valve
stem on the right rear tire. Decrease the
air pressure until the horn chirps.
9. Remove the valve cap from the valve
stem on the left rear tire. Decrease the
air pressure until the horn chirps.
Training is complete when the horn
chirps after the last system sensor (left
rear) has been trained and the system
indicator stops flashing.
10. Switch the ignition off. If two short
horn chirps are heard, the reset
procedure was unsuccessful and
must be repeated.
Note: If after repeating the procedure two
short horn chirps are heard again, have your
vehicle checked by an authorized dealer as
soon as possible.
11. Set all four tires to the correct
pressure See Maintenance (page
229). or the tire inflation pressure label
(located on the edge of driver door or
the B-Pillar).
CHANGING A ROAD WHEEL
WARNING: Do not use tire
sealants as they may damage the tire
pressure monitoring system.
WARNING: If the tire pressure
monitor sensor becomes damaged it
may not function.
Note: The tire pressure monitoring system
indicator light will illuminate when the spare
tire is in use. To restore the full function of
the monitoring system, all road wheels
equipped with tire pressure monitoring
sensors must be mounted on this vehicle.
If you get a flat tire while driving, do not
apply the brake heavily. Instead, gradually
decrease your speed. Hold the steering
wheel firmly and slowly move to a safe
place on the side of the road.
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Have a flat serviced by an authorized
dealer in order to prevent damage to the
system sensors See Tire Pressure
Monitoring System (page 288). Replace
the spare tire with a road tire as soon as
possible. During repairing or replacing of
the flat tire, have the authorized dealer
inspect the system sensor for damage.
Dissimilar Spare Wheel and Tire
Assembly Information
WARNING: Failure to follow these
guidelines could result in an increased
risk of loss of vehicle control, injury or
death.
If you have a dissimilar spare wheel and
tire, then it is intended for temporary use
only. This means that if you need to use it,
you should replace it as soon as possible
with a road wheel and tire assembly that
is the same size and type as the road tires
and wheels that were originally provided
by Ford. If the dissimilar spare tire or wheel
is damaged, it should be replaced rather
than repaired.
A dissimilar spare wheel and tire assembly
is defined as a spare wheel and tire
assembly that is different in brand, size or
appearance from the road tires and wheels
and can be one of three types:
1. T-type mini-spare: This spare tire
begins with the letter T for tire size and
may have Temporary Use Only molded in
the sidewall.
2. Full-size dissimilar spare with label
on wheel: This spare tire has a label on
the wheel that states: THIS WHEEL AND
TIRE ASSEMBLY FOR TEMPORARY USE
ONLY.
When driving with one of the dissimilar
spare tires listed above, do not:
• Exceed 50 mph (80 km/h).
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use snow chains on the end of the
vehicle with the dissimilar spare tire.
• Use more than one dissimilar spare tire
at a time.
• Use commercial car washing
equipment.
• Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires
listed above at any one wheel location can
lead to impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
3. Full-size dissimilar spare without
label on wheel
When driving with the full-size dissimilar
spare wheel and tire assembly, do not:
• Exceed 70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time.
• Use commercial car washing
equipment.
• Use snow chains on the end of the
vehicle with the dissimilar spare wheel
and tire assembly.
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
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• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Locking Lug Nuts
You can obtain replacement locking lug
nuts or a locking lug nut key using the
reference number certificate.
Vehicles With a Spare Wheel
The spare wheel is under the rear of your
vehicle.
If the spare wheel is the same type and
size as your vehicle road wheel, you can fit
the spare wheel and continue to drive in
the normal manner.
If the spare wheel is not the same type and
size as your vehicle road wheel, it has a
label showing the maximum driving speed
limit.
Note: If your vehicle is fitted with a tire
pressure monitoring system, the warning
indicator will flash if you fit the spare wheel
to your vehicle. To restore the correct
operation of the tire pressure monitoring
system, you must have the repaired road
wheel and tire assembly refitted to your
vehicle. See Tire Pressure Monitoring
System (page 288). To prevent damage
occurring to the tire pressure monitoring
system sensors, make sure you have a
damage tire repaired or replaced by a tire
professional.
Van, Bus or Wagon
E145138
1. Open the rear doors. Remove the
grommet and insert the flat end of the
lug wrench into the socket. Turn
counterclockwise until the spare wheel
rests on the ground and the cable is
loose.
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E146811
2. Raise the cable end cover.
E146812
1
2
3. Rotate the cable through 90 degrees.
Slide the cable through the slot to
release the spare wheel bracket from
the winch.
E146813
4. Remove the retaining nut to release
the spare wheel bracket.
5. Leave the cable extended; it will be
used to stow the flat wheel and tire
assembly.
Note: Do not raise the spare wheel bracket
without a wheel attached. Damage to the
winch mechanism could occur.
Chassis Cab and Cutaway
E184880
1. Insert the flat end of the lug wrench
into the socket. Turn counterclockwise
until the spare wheel rests on the
ground and the cable is loose.
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E146811
2. Raise the cable end cover.
E146812
1
2
3. Rotate the cable through 90 degrees.
Slide the cable through the slot to
release the spare wheel bracket from
the winch.
E146813
4. Remove the retaining nut to release
the spare wheel bracket.
5. Leave the cable extended; it will be
used to stow the flat wheel and tire
assembly.
Note: Do not raise the spare wheel bracket
without a wheel attached. Damage to the
winch mechanism could occur.
Vehicle Jack
WARNING: When one of the front
wheels is off the ground, the
transmission alone will not prevent the
vehicle from moving or slipping off the
jack, even if the transmission is in park
(P).
WARNING: To help prevent your
vehicle from moving when changing a
wheel, shift the transmission into park
(P), set the parking brake and use an
appropriate block or wheel chock to
secure the wheel diagonally opposite to
the wheel being changed. For example,
when changing the front left wheel,
place an appropriate block or wheel
chock on the right rear wheel.
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WARNING: Do not work on your
vehicle when the jack is the only support.
If the vehicle slips off the jack, you or
someone else could be seriously injured.
WARNING: Do not attempt to
change a tire on the side of the vehicle
close to moving traffic. Pull far enough
off the road to avoid the danger of being
hit when operating the jack or changing
the wheel.
WARNING: Always use the jack
provided as original equipment with your
vehicle. If using a jack other than the one
provided, make sure the jack capacity is
adequate for the vehicle weight,
including any vehicle cargo or
modifications. If you are unsure if the jack
capacity is adequate, contact the
authorized dealer.
WARNING: Switch off the running
boards before jacking or placing any
object under your vehicle. Never place
your hand between the extended running
board and your vehicle. A moving running
board may cause injury.
Note: Passengers should not remain in the
vehicle when the vehicle is being jacked.
Note: Vehicles with a Temporary Mobility
Kit do not have a vehicle jack or a lug
wrench.
Vehicle Jack Storage
E218058
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E218059
The vehicle jack is under the front
passenger seat. Adjust the seat forward to
access the jack. The jack handle and lug
wrench are in the storage compartment in
the front right-hand side stepwell.
Note: The vehicle jack is in the load space
area on vehicles with rear climate control.
E70959
1. Assemble the jack handle.
2. Insert the jack handle onto the release
valve and rotate clockwise until you
feel a strong resistance.
3. Insert the jack handle into the pump
and use a pumping action to raise your
vehicle.
4. Insert the jack handle into the release
valve and rotate counterclockwise to
lower your vehicle.
Front Jacking Points
WARNING: You must use the
specified jacking points.
Note: If your vehicle has rear air
conditioning make sure the vehicle jack does
not come in contact with the air conditioning
lines.
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E171405
Position the head of the vehicle jack under
the protrusions at the rear of front
sub-frame.
Rear Jacking Points
WARNING: You must use the
specified jacking points.
E171406
Position the head of the vehicle jack under
the rear axle.
Removing a Wheel Trim (If Equipped)
Vehicles With Steel Wheels
1. Insert the flat end of the lug wrench
between the wheel rim and the wheel
trim.
2. Carefully remove the wheel trim.
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Vehicles With Dual Rear Alloy Wheels
E218059
E256347
E252527
The wheel trim removal tool is in the
storage compartment in the front
right-hand side stepwell near the lug
wrench.
Front Wheel Trim
E252525
1
1. Locate the notch in the wheel trim.
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2
3
E252535
2. Insert the wheel trim removal tool into
the notch in the wheel trim.
3. Rotate the wheel trim removal tool and
remove the wheel trim.
Rear Wheel Trim
1
E252526
1. Locate the notch in the wheel trim.
2
3
E252535
2. Insert the wheel trim removal tool into
the notch in the wheel trim.
3. Rotate the wheel trim removal tool and
remove the wheel trim.
Removing a Road Wheel
WARNING: Park your vehicle so
that you do not obstruct the flow of
traffic or place yourself in any danger and
set up a warning triangle.
WARNING: Switch the ignition off
and apply the parking brake.
WARNING: If your vehicle has a
manual transmission, shift into first or
reverse gear. If your vehicle has an
automatic transmission, shift into park
(P).
WARNING: Make sure all
passengers are out of your vehicle.
WARNING: Make sure that your
vehicle is on firm and level ground with
the front wheels pointing straight ahead.
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Wheels and Tires
WARNING: Chock the diagonally
opposite wheel to the punctured tire with
an appropriate block or wheel chock. A
wheel chock may be in the B-pillar or in
a storage compartment in the front
right-hand side stepwell.
WARNING: Make sure that the
arrows on directional tires point in the
direction of rotation when your vehicle
is moving forward. If you have to fit a
spare tire with the arrows pointing in the
opposite direction have the tire refitted
as soon as possible.
1. Use the locking lug nut key to loosen
the locking lug nut.
2. Loosen the remaining lug nuts, but do
not remove them.
3. Raise your vehicle until the tire is clear
of the ground.
4. Remove the lug nuts and the road
wheel.
Note: Do not lay alloy road wheels face
down on the ground.
Installing a Road Wheel
WARNING: Use only approved
wheel and tire sizes. Using other sizes
could damage your vehicle and will make
the National Type Approval invalid.
WARNING: Make sure there is no
grease or oil on the threads or the
surface between the wheel lugs and
nuts. This can cause the lug nuts to
loosen while driving.
WARNING: When you install a
wheel, always remove any corrosion, dirt
or foreign materials present on the
mounting surfaces of the wheel or the
surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Make
sure to secure any fasteners that attach
the rotor to the hub so they do not
interfere with the mounting surfaces of
the wheel. Installing wheels without
correct metal-to-metal contact at the
wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to
come off while your vehicle is in motion,
resulting in loss of vehicle control,
personal injury or death.
WARNING: Only use the specific
lug nuts and wheels supplied with your
vehicle. If in doubt, contact an authorized
dealer.
WARNING: Do not install alloy
wheels using lug nuts designed for use
with steel wheels.
WARNING: The lug nuts of alloy
wheels and spoked steel wheels can also
be used for the steel spare wheel for a
short time (maximum two weeks).
1. Install the wheel.
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Wheels and Tires
E70961
1
2
3
45
6
1
2
3
4
5
2. Install all of the lug nuts and partially
tighten them in the sequence shown.
3. Lower your vehicle and remove the
vehicle jack.
4. Fully tighten all of the lug nuts in the
sequence shown. See Technical
Specifications (page 305).
5. Install the wheel trim.
Note: Make sure that the lug nuts are fully
seated against the wheel.
Note: Alloy wheel lug nuts are suitable for
use on a steel spare wheel.
Note: If the spare wheel is not the same
type and size as your vehicle road wheel
replace it as soon as possible.
Note: Check the lug nuts for correct
tightness and check the tire pressure as
soon as possible. See Technical
Specifications (page 305).
E227387
Note: When installing 17-inch dual rear
wheels, align the valve stems facing each
other.
Stowing the Wheel and Vehicle
Jack
Note: Do not raise the spare wheel bracket
without a wheel attached. Damage to the
winch mechanism could occur.
1. Attach the spare wheel bracket to the
wheel using the retaining nut.
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Wheels and Tires
2. Slide the cable through the slot and
attach the spare wheel bracket to the
winch.
3. Rotate the cable through 90 degrees
and lower the cable end cover.
4. Insert the flat end of the lug wrench
into the socket. Turn it clockwise until
you feel a strong resistance. Make sure
the wheel is secure.
5. Stow the vehicle jack, jack handle and
lug wrench in their correct locations
and secure them with the straps.
TECHNICAL SPECIFICATIONS
Wheel Lug Nut Torque Specifications
WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign
materials present on the mounting surfaces of the wheel or the surface of the wheel
hub, brake drum or brake disc that contacts the wheel. Make sure that any fasteners
that attach the rotor to the hub are secured so they do not interfere with the mounting
surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the
wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come
off while your vehicle is in motion, resulting in loss of control.
Ib-ft (Nm)
*
Bolt size
148 lb.ft (200 Nm)M14 x 1.5
*
Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford
recommended replacement fasteners.
Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any
wheel disturbance, for example tire rotation, changing a flat tire or wheel removal.
305
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Wheels and Tires
E145950
Wheel pilot boreA
Inspect the wheel pilot bore and
mounting surface prior to installation.
Remove any visible corrosion or loose
particles.
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Wheels and Tires
ENGINE SPECIFICATIONS - 3.2L POWER STROKE DIESEL
3.2L Power Stroke DieselEngine
195Cubic inches
No. 2 DieselRequired fuel
1-2-4-5-3Firing order
15.4:1Compression ratio
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Capacities and Specifications
ENGINE SPECIFICATIONS - 3.5L ECOBOOST™
3.5L V6 EcoboostEngine
214Cubic inches
Minimum 87 octaneRequired fuel
1-4-2-5-3-6Firing order
Coil on plugIgnition system
.030-.033 in. (.75-.85 mm)Spark plug gap
10.0:1Compression ratio
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Capacities and Specifications
ENGINE SPECIFICATIONS - 3.7L
3.7 V6Engine
226Cubic inches
1-4-2-5-3-6Firing order
Coil on plugIgnition system
.049-.053 in. (1.25-1.35 mm)Spark plug gap
10.5:1Compression ratio
309
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Capacities and Specifications
MOTORCRAFT PARTS - 3.2L POWER STROKE DIESEL
3.2L Power Stroke Diesel
Part numberComponent
FA-1921Diesel Foam Pre air filter.
FA-1916Air filter element.
FT-161Automatic transmission fluid filter.
BAGM-48H6-760Dual battery.
FL-500SOil filter.
FD-4621Fuel filter.
WW-2955 - driver sideWindshield wiper blades - vehicles with
medium low roof. WW-2112 - passenger side
WW-2901 - driver sideWindshield wiper blades - vehicles with low,
medium or high roof. WW-2049 - passenger side
Motorcraft replacement parts are
recommended for scheduled maintenance
and are available at an authorized dealer
or at fordparts.com. These parts meet or
exceed Ford Motor Company’s
specifications, and are engineered for your
vehicle. Use of other parts may impact
vehicle performance, emissions and
durability. Your vehicle Warranty may be
void for any damage related to use of other
parts.
Should a Motorcraft oil filter not be
available, use an oil filter that meets
industry performance specification
SAE/USCAR-36.
MOTORCRAFT PARTS - 3.5L ECOBOOST™
3.5L V6 Ecoboost
Part numberComponent
FA-1916Air filter element
FT-161Automatic transmission fluid filter
BXT-48H6-610Battery
FL-500SOil filter
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Capacities and Specifications
Part numberComponent
SP-534Spark plugs
WW-2955 - driver sideWindshield wiper blades - roof med-low
WW-2112 - passenger side
WW-2901 - driver sideWindshield wiper blades - roof low, medium
& high WW-2049 - passenger side
We recommend Motorcraft replacement parts available at your Ford dealer or at
fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor
Company’s specifications and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the
appropriate intervals. See Normal Scheduled Maintenance (page 469).
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Capacities and Specifications
MOTORCRAFT PARTS - 3.7L
3.7L Duratec
Part numberComponent
FA-1916Air filter element
FT-161Automatic transmission fluid filter
BXT-48H6-610Battery
FL-500SOil filter
SP-520Spark plugs
WW-2955 - driver sideWindshield wiper blades - roof med-low
WW-2112 - passenger side
WW-2901 - driver sideWindshield wiper blades - roof low, medium
& high WW-2049 - passenger side
We recommend Motorcraft replacement parts available at your Ford dealer or at
fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor
Company’s specifications and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the
appropriate intervals. See Normal Scheduled Maintenance (page 469).
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Capacities and Specifications
VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number is
located on the left-hand side of the
instrument panel.
E142476
Please note that in the graphic, XXXX is
representative of your vehicle identification
number.
The Vehicle Identification Number contains
the following information:
E142477
World manufacturer identifierA
Brake system, Gross Vehicle
Weight Rating, Restraint Devices
and their locations
B
Make, vehicle line, series, body
type
C
Engine typeD
Check digitE
Model yearF
Assembly plantG
Production sequence numberH
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Capacities and Specifications
VEHICLE CERTIFICATION
LABEL
E167469
The National Highway Traffic Safety
Administration Regulations require that a
Safety Compliance Certification Label be
affixed to a vehicle and prescribe where
the Safety Compliance Certification Label
may be located. The Safety Compliance
Certification Label shall be affixed to either
the door hinge pillar, the door latch post,
or the edge of the door near the door latch,
next to the driver's seating position.
TRANSMISSION CODE
DESIGNATION
E167814
The transmission code is on the Safety
Compliance Certification Label. The
following table shows the transmission
code along with the transmission
description.
CodeDescription
6Six-speed automatic transmission 6R80E
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Capacities and Specifications
CAPACITIES AND
SPECIFICATIONS - 3.2L
POWER STROKE DIESEL
Use oil and fluid that meets the defined
specification and viscosity grade.
If you do not use oil and fluid that meets
the defined specification and viscosity
grade, it could result in:
• Component damage not covered by
the vehicle Warranty.
• Longer engine cranking periods.
• Increased emission levels.
• Reduced engine performance.
• Reduced fuel economy.
• Reduced brake performance.
Air Conditioning System
WARNING: The air conditioning
refrigerant system contains refrigerant
under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system
can cause personal injury.
Capacities
Refrigerant OilRefrigerantVariant
9.5 fl oz (280 ml)39.2 oz (1.11 kg)Vehicles with rear air conditioning.
5.4 fl oz (160 ml)28.2 oz (0.8 kg)Vehicles without rear air conditioning.
Materials
SpecificationName
WSH-M17B19-AMotorcraft® R-134a Refrigerant (U.S.)
R-134a Refrigerant / Frigorigène R-134a (Canada)
YN-19 (U.S.)
CYN-19-R (Canada)
WSH-M1C231-BMotorcraft® PAG Refrigerant Compressor Oil (U.S.)
Motorcraft® PAG Refrigerant Compressor Oil / Huile
PAG pour compresseur frigorifique Motorcraft®
(Canada)
YN-12-D (U.S. & Canada)
Engine
Engine Oil
We recommend that you use Motorcraft
oil and fluids for your vehicle. Only use
fluid that meets Ford specifications.
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Capacities and Specifications
Capacities
Including the Oil FilterVariant
12.0 qt (11.4 L)All.
Note: The quantity of engine oil required to raise the indicated level on the dipstick from
minimum to maximum is 2.6 qt (2.5 L).
Materials
SpecificationName
WSS-M2C171-F1Motorcraft® SAE 5W-40 Full Synthetic Diesel Motor
Oil (U.S.)
(Canada)
XO-5W40-5Q3SD (U.S.)
Alternative Engine Oil for Extremely
Cold Climates
To improve engine cold start performance,
we recommend that you use the following
alternative engine oil in extremely cold
climates, where the ambient temperature
reaches -22.0°F (-30°C) or below.
Materials
SpecificationName
WSS-M2C171-F1Motorcraft® SAE 0W-40 Full Synthetic Diesel Motor
Oil (U.S.)
(Canada)
XO-0W40-DAS (U.S.)
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Capacities and Specifications
E279556
Engine Coolant
Capacities
QuantityVariant
15.3 qt (14.5 L)Vehicles with auxiliary heater.
13.9 qt (13.2 L)Vehicles without auxiliary heater.
Materials
SpecificationName
WSS-M97B57-A2Motorcraft® Yellow Prediluted Antifreeze/Coolant
(U.S.)
Motorcraft® Yellow Prediluted Antifreeze/Coolant
/ Antigel/liquide de refroidissement prédilué jaune
Motorcraft® (Canada)
VC-13DL-G (U.S.)
CVC-13DL-G (Canada)
Fuel Tank
Capacities
QuantityVariant
25.1 gal (95 L)All.
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Capacities and Specifications
Diesel Exhaust Fluid
Capacities
QuantityVariant
5.5 gal (21 L)All.
Materials
SpecificationName
WSS-M99C130-AMotorcraft® Diesel Exhaust Fluid (U.S.)
Motorcraft® Diesel Exhaust Fluid / Fluide pour
échappement diesel Motorcraft® (Canada)
PM-27-GAL, PM-27-JUG (U.S.)
CPM-27-J (Canada)
Washer Reservoir
Capacities
QuantityVariant
4.8 qt (4.5 L)All.
Materials
SpecificationName
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concen-
trate with Bitterant (U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
Brake System
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Capacities and Specifications
Materials
SpecificationName
WSS-M6C65-A2Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid (U.S.)
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid / Liquide de frein automobile
haute performance DOT 4 LV Motorcraft® (Canada)
PM-20 (U.S. & Canada)
Rear Axle
Capacities
QuantityVariant
2.9 qt (2.72 L)Rear axle fluid, vehicles with limited slip differential.
3.0 qt (2.84 L)Rear axle fluid, vehicles with conventional differen-
tial.
0.1 qt (118 ml)Rear axle friction modifier.
Note: Ford rear axles contain a synthetic lubricant that does not require changing unless
you submerge the axle in water.
Materials
SpecificationName
WSS-M2C942-AMotorcraft® SAE 75W-85 Premium Synthetic
Hypoid Gear Lubricant (U.S.)
Motorcraft® SAE 75W-85 Premium Synthetic
Hypoid Gear Lubricant / Huile synthétique de haute
qualité pour engrenages hypoïdes SAE 75W-85
Motorcraft® (Canada)
XY-75W85-QL (U.S. & Canada)
EST-M2C118-AMotorcraft® Additive Friction Modifier (U.S.)
Motorcraft® Additive Friction Modifier / Additif
modificateur de friction Motorcraft® (Canada)
XL-3 (U.S.)
CXL-3 (Canada)
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Capacities and Specifications
Automatic Transmission
You must use the correct fluid for
automatic transmission that requires
MERCON® LV transmission fluid.
Capacities
QuantityVariant
13.1 qt (12.4 L)All.
Materials
SpecificationName
MERCON® LV WSS-M2C938-AMotorcraft® MERCON® LV Automatic Transmission
Fluid (U.S.)
Motorcraft® MERCON® LV Automatic Transmission
Fluid / Huile pour boîte automatique MERCON® LV
Motorcraft® (Canada)
XT-10-QLVC (U.S.)
CXT-10-LV6 (Canada)
Locks
Materials
SpecificationName
-Motorcraft® Penetrating and Lock Lubricant (U.S.)
Motorcraft® Penetrating Fluid / Liquide dégrippant
Motorcraft® (Canada)
XL-1 (U.S.)
CXC-51-A (Canada)
Grease
Materials
SpecificationName
ESA-M1C75-BMotorcraft® Premium Long-Life Grease (U.S.)
Motorcraft® Premium Long-Life Grease / Graisse
longue durée de qualité première Motorcraft®
(Canada)
XG-1-E1 (U.S. & Canada)
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Capacities and Specifications
CAPACITIES AND
SPECIFICATIONS - 3.5L
ECOBOOST™
Use oil and fluid that meets the defined
specification and viscosity grade.
If you do not use oil and fluid that meets
the defined specification and viscosity
grade, it could result in:
• Component damage not covered by
the vehicle Warranty.
• Longer engine cranking periods.
• Increased emission levels.
• Reduced engine performance.
• Reduced fuel economy.
• Reduced brake performance.
Air Conditioning System
WARNING: The air conditioning
refrigerant system contains refrigerant
under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system
can cause personal injury.
Capacities
Refrigerant OilRefrigerantVariant
9.5 fl oz (280 ml)39.2 oz (1.11 kg)Vehicles with rear air conditioning.
5.4 fl oz (160 ml)28.2 oz (0.8 kg)Vehicles without rear air conditioning.
Materials
SpecificationName
WSH-M17B19-AMotorcraft® R-134a Refrigerant (U.S.)
R-134a Refrigerant / Frigorigène R-134a (Canada)
YN-19 (U.S.)
CYN-19-R (Canada)
WSH-M1C231-BMotorcraft® PAG Refrigerant Compressor Oil (U.S.)
Motorcraft® PAG Refrigerant Compressor Oil / Huile
PAG pour compresseur frigorifique Motorcraft®
(Canada)
YN-12-D (U.S. & Canada)
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Capacities and Specifications
Engine
Engine Oil
E142732
E276075
An oil that displays this symbol conforms
to current engine, emission system and
fuel economy performance standards of
the International Lubricants Specification
Advisory Committee (ILSAC).
We recommend Motorcraft® motor oil for
your vehicle. If Motorcraft® oil is not
available, use motor oils of the
recommended viscosity grade that meet
API SN PLUS requirements and display the
API Certification Mark for gasoline engines.
Do not use oil labeled with API SN service
category unless the label also displays the
API certification mark.
Capacities
Including the Oil FilterVariant
5.9 qt (5.6 L)All.
Note: The quantity of engine oil required to raise the indicated level on the dipstick from
minimum to maximum is 1.0 qt (0.9 L).
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Capacities and Specifications
Materials
SpecificationName
WSS-M2C946-B1Engine Oil - SAE 5W-30 - Synthetic Blend Motor Oil
(U.S.)
Engine Oil - SAE 5W-30 - Super Premium Motor Oil
/ Huile moteur de très haute qualité SAE 5W-30
Motorcraft® (Canada)
XO-5W30-Q1SP (U.S.)
CXO-5W30-LSP6 (Canada)
Note: Do not use more than 0.3 gal (1 L) of
the alternative engine oil between
scheduled service intervals.
Alternative Engine Oil for Extremely
Cold Climates
To improve engine cold start performance,
we recommend that you use the following
alternative engine oil where the ambient
temperature reaches -22°F (-30°C) or
below.
Materials
SpecificationName
WSS-M2C953-B1Engine Oil - SAE 0W-30
E240523
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Capacities and Specifications
Engine Coolant
Capacities
QuantityVariant
16.4 qt (15.5 L)Vehicles with auxiliary heater.
14.9 qt (14.1 L)Vehicles without auxiliary heater.
Materials
SpecificationName
WSS-M97B57-A2Motorcraft® Yellow Prediluted Antifreeze/Coolant
(U.S.)
Motorcraft® Yellow Prediluted Antifreeze/Coolant
/ Antigel/liquide de refroidissement prédilué jaune
Motorcraft® (Canada)
VC-13DL-G (U.S.)
CVC-13DL-G (Canada)
Fuel Tank
Capacities
QuantityVariant
25.1 gal (95 L)All.
Washer Reservoir
Capacities
QuantityVariant
4.8 qt (4.5 L)All.
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Capacities and Specifications
Materials
SpecificationName
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concen-
trate with Bitterant (U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
Brake System
Materials
SpecificationName
WSS-M6C65-A2Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid (U.S.)
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid / Liquide de frein automobile
haute performance DOT 4 LV Motorcraft® (Canada)
PM-20 (U.S. & Canada)
Rear Axle
Capacities
QuantityVariant
2.9 qt (2.72 L)Rear axle fluid, vehicles with limited slip differential.
3.0 qt (2.84 L)Rear axle fluid, vehicles with conventional differen-
tial.
0.1 qt (118 ml)Rear axle friction modifier.
Note: Ford rear axles contain a synthetic lubricant that does not require changing unless
you submerge the axle in water.
325
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Capacities and Specifications
Materials
SpecificationName
WSS-M2C942-AMotorcraft® SAE 75W-85 Premium Synthetic
Hypoid Gear Lubricant (U.S.)
Motorcraft® SAE 75W-85 Premium Synthetic
Hypoid Gear Lubricant / Huile synthétique de haute
qualité pour engrenages hypoïdes SAE 75W-85
Motorcraft® (Canada)
XY-75W85-QL (U.S. & Canada)
EST-M2C118-AMotorcraft® Additive Friction Modifier (U.S.)
Motorcraft® Additive Friction Modifier / Additif
modificateur de friction Motorcraft® (Canada)
XL-3 (U.S.)
CXL-3 (Canada)
Automatic Transmission
You must use the correct fluid for
automatic transmission that requires
MERCON® LV transmission fluid.
Capacities
QuantityVariant
13.1 qt (12.4 L)All.
Materials
SpecificationName
MERCON® LV WSS-M2C938-AMotorcraft® MERCON® LV Automatic Transmission
Fluid (U.S.)
Motorcraft® MERCON® LV Automatic Transmission
Fluid / Huile pour boîte automatique MERCON® LV
Motorcraft® (Canada)
XT-10-QLVC (U.S.)
CXT-10-LV6 (Canada)
Locks
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Capacities and Specifications
Materials
SpecificationName
-Motorcraft® Penetrating and Lock Lubricant (U.S.)
Motorcraft® Penetrating Fluid / Liquide dégrippant
Motorcraft® (Canada)
XL-1 (U.S.)
CXC-51-A (Canada)
Grease
Materials
SpecificationName
ESA-M1C75-BMotorcraft® Premium Long-Life Grease (U.S.)
Motorcraft® Premium Long-Life Grease / Graisse
longue durée de qualité première Motorcraft®
(Canada)
XG-1-E1 (U.S. & Canada)
CAPACITIES AND
SPECIFICATIONS - 3.7L
Use oil and fluid that meets the defined
specification and viscosity grade.
If you do not use oil and fluid that meets
the defined specification and viscosity
grade, it could result in:
• Component damage not covered by
the vehicle Warranty.
• Longer engine cranking periods.
• Increased emission levels.
• Reduced engine performance.
• Reduced fuel economy.
• Reduced brake performance.
Air Conditioning System
WARNING: The air conditioning
refrigerant system contains refrigerant
under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system
can cause personal injury.
Capacities
Refrigerant OilRefrigerantVariant
9.5 fl oz (280 ml)39.2 oz (1.11 kg)Vehicles with rear air conditioning.
5.4 fl oz (160 ml)28.2 oz (0.8 kg)Vehicles without rear air conditioning.
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Capacities and Specifications
Materials
SpecificationName
WSH-M17B19-AMotorcraft® R-134a Refrigerant (U.S.)
R-134a Refrigerant / Frigorigène R-134a (Canada)
YN-19 (U.S.)
CYN-19-R (Canada)
WSH-M1C231-BMotorcraft® PAG Refrigerant Compressor Oil (U.S.)
Motorcraft® PAG Refrigerant Compressor Oil / Huile
PAG pour compresseur frigorifique Motorcraft®
(Canada)
YN-12-D (U.S. & Canada)
Engine
Engine Oil
E142732
E275759
An oil that displays this symbol conforms
to current engine, emission system and
fuel economy performance standards of
the International Lubricants Specification
Advisory Committee (ILSAC).
We recommend Motorcraft® motor oil for
your vehicle. If Motorcraft® oil is not
available, use motor oils of the
recommended viscosity grade that meet
API SN PLUS requirements and display the
API Certification Mark for gasoline engines.
Do not use oil labeled with API SN service
category unless the label also displays the
API certification mark.
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Capacities and Specifications
Capacities
Including the Oil FilterVariant
6.0 qt (5.7 L)All.
Note: The quantity of engine oil required to raise the indicated level on the dipstick from
minimum to maximum is 1.0 qt (0.9 L).
Materials
SpecificationName
WSS-M2C945-B1Engine Oil - SAE 5W-20 - Synthetic Blend Motor Oil
(U.S.)
Engine Oil - SAE 5W-20 - Super Premium Motor Oil
/ Huile moteur de très haute qualité SAE 5W-20
Motorcraft® (Canada)
XO-5W20-Q1SP (U.S.)
CXO-5W20-LSP6 (Canada)
Engine Coolant
Capacities
QuantityVariant
16.4 qt (15.5 L)Vehicles with auxiliary heater.
14.9 qt (14.1 L)Vehicles without auxiliary heater.
Materials
SpecificationName
WSS-M97B57-A2Motorcraft® Yellow Prediluted Antifreeze/Coolant
(U.S.)
Motorcraft® Yellow Prediluted Antifreeze/Coolant
/ Antigel/liquide de refroidissement prédilué jaune
Motorcraft® (Canada)
VC-13DL-G (U.S.)
CVC-13DL-G (Canada)
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Capacities and Specifications
Fuel Tank
Capacities
QuantityVariant
25.1 gal (95 L)All.
Washer Reservoir
Capacities
QuantityVariant
4.8 qt (4.5 L)All.
Materials
SpecificationName
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concen-
trate with Bitterant (U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
Brake System
Materials
SpecificationName
WSS-M6C65-A2Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid (U.S.)
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid / Liquide de frein automobile
haute performance DOT 4 LV Motorcraft® (Canada)
PM-20 (U.S. & Canada)
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Capacities and Specifications
Rear Axle
Capacities
QuantityVariant
2.9 qt (2.72 L)Rear axle fluid, vehicles with limited slip differential.
3.0 qt (2.84 L)Rear axle fluid, vehicles with conventional differen-
tial.
0.1 qt (118 ml)Rear axle friction modifier.
Note: Ford rear axles contain a synthetic lubricant that does not require changing unless
you submerge the axle in water.
Materials
SpecificationName
WSS-M2C942-AMotorcraft® SAE 75W-85 Premium Synthetic
Hypoid Gear Lubricant (U.S.)
Motorcraft® SAE 75W-85 Premium Synthetic
Hypoid Gear Lubricant / Huile synthétique de haute
qualité pour engrenages hypoïdes SAE 75W-85
Motorcraft® (Canada)
XY-75W85-QL (U.S. & Canada)
EST-M2C118-AMotorcraft® Additive Friction Modifier (U.S.)
Motorcraft® Additive Friction Modifier / Additif
modificateur de friction Motorcraft® (Canada)
XL-3 (U.S.)
CXL-3 (Canada)
Automatic Transmission
You must use the correct fluid for
automatic transmission that requires
MERCON® LV transmission fluid.
Capacities
QuantityVariant
13.1 qt (12.4 L)All.
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Capacities and Specifications
Materials
SpecificationName
MERCON® LV WSS-M2C938-AMotorcraft® MERCON® LV Automatic Transmission
Fluid (U.S.)
Motorcraft® MERCON® LV Automatic Transmission
Fluid / Huile pour boîte automatique MERCON® LV
Motorcraft® (Canada)
XT-10-QLVC (U.S.)
CXT-10-LV6 (Canada)
Locks
Materials
SpecificationName
-Motorcraft® Penetrating and Lock Lubricant (U.S.)
Motorcraft® Penetrating Fluid / Liquide dégrippant
Motorcraft® (Canada)
XL-1 (U.S.)
CXC-51-A (Canada)
Grease
Materials
SpecificationName
ESA-M1C75-BMotorcraft® Premium Long-Life Grease (U.S.)
Motorcraft® Premium Long-Life Grease / Graisse
longue durée de qualité première Motorcraft®
(Canada)
XG-1-E1 (U.S. & Canada)
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Capacities and Specifications
GENERAL INFORMATION
Radio Frequencies and Reception
Factors
AM and FM frequencies are established by
the Federal Communications Commission
(FCC) and the Canadian Radio and
Telecommunications Commission (CRTC).
Those frequencies are:
• AM: 530, 540-1700, 1710 kHz
• FM: 87.9-107.7, 107.9 MHz
Radio Reception Factors
The further you travel from an AM or FM station, the
weaker the signal and the weaker the reception.
Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting.
Station overload
CD and CD Player Information
Note: CD units play commercially pressed
5 in (12 cm) audio compact discs only. Due
to technical incompatibility, certain
recordable and re-recordable compact discs
may not function correctly when used in
Ford CD players.
Note: Do not insert CDs with homemade
paper (adhesive) labels into the CD player
as the label may peel and cause the CD to
become jammed. You should use a
permanent felt tip marker rather than
adhesive labels on your homemade CDs.
Ballpoint pens may damage CDs. Please
contact an authorized dealer for further
information.
Note: Do not use any irregularly shaped
discs or discs with a scratch protection film
attached.
Always handle discs by their edges only.
Clean the disc with an approved CD
cleaner only. Wipe it from the center of
the disc toward the edge. Do not clean in
a circular motion.
Do not expose discs to direct sunlight or
heat sources for extended periods.
MP3 and WMA Track and Folder
Structure
Audio systems capable of recognizing and
playing MP3 and WMA individual tracks
and folder structures work as follows:
• There are two different modes for MP3
and WMA disc playback: MP3 and
WMA track mode (system default) and
MP3 and WMA folder mode.
• MP3 and WMA track mode ignores any
folder structure on the MP3 and WMA
disc. The player numbers each MP3
and WMA track on the disc (noted by
the MP3 or WMA file extension) from
T001 to a maximum of T255. The
maximum number of playable MP3 and
WMA files may be less depending on
the structure of the CD and exact
model of radio present.
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Audio System
• MP3 and WMA folder mode represents
a folder structure consisting of one
level of folders. The CD player numbers
all MP3 and WMA tracks on the disc
(noted by the MP3 or WMA file
extension) and all folders containing
MP3 and WMA files, from F001 (folder)
T001 (track) to F253 T255.
• Creating discs with only one level of
folders helps with navigation through
the disc files.
If you are burning your own MP3 and WMA
discs, it is important to understand how
the system reads the structures you create.
While various files may be present (files
with extensions other than MP3 and
WMA), only files with the MP3 and WMA
extension are played; other files are
ignored by the system. This enables you to
use the same MP3 and WMA disc for a
variety of tasks on your work computer,
home computer and your in-vehicle
system.
In track mode, the system displays and
plays the structure as if it were only one
level deep (all MP3 and WMA files play,
regardless of being in a specific folder). In
folder mode, the system only plays the
MP3 and WMA files in the current folder.
AUDIO UNIT - VEHICLES WITH:
AM/FM/CD/SYNC/SATELLITE
RADIO
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: You can use the system for up to an
hour after you switch the ignition off. Press
the on and off control to operate the system
with the ignition turned off. The system
automatically turns off after one hour.
Note: Some features, such as SIRIUS
satellite radio, may not be available in your
location. Check with an authorized dealer.
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Audio System
E216052
Eject: Press to eject a CD.A
OK and Arrow buttons: Press OK to confirm menu selections. Press to scroll
through the menu choices.
B
Information: Press to access any available radio or CD information.C
TUNE: Press to manually search through the radio frequency band.D
Number block: In radio mode, you can store your favorite radio stations. To
store a radio station, tune to the station, then press and hold a preset button
until sound returns. In CD mode, select a track. In phone mode, enter a phone
number.
E
CLOCK: If not in phone mode, press to display the clock.F
Function buttons: Select different functions of the audio system depending
on which mode you are in (such as Radio mode or CD mode).
G
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Audio System
SOUND: Press to access settings for Treble, Midrange, Bass, Fade or Balance.
Use the up and down arrow buttons to select the various settings. When you
make your selection, press the left and right arrow buttons to change the
settings. Press OK to set or press MENU to exit. Sound settings can be set for
each audio source independently.
H
Seek, Fast Forward and Reverse: In radio mode, select a frequency band
and press either button. The system stops at the first station it finds in that
direction. Press and hold to quickly seek up or down the frequency band. In
media mode, press to select the previous or next track. Press and hold either
button to move quickly forward or backward through the current track.
I
VOL and Power: Press to switch the system on and off. Turn to adjust the
volume.
J
MENU: Press to access different audio system features. See Menu Structure
later in this chapter.
K
PHONE: Press to access the phone features of the SYNC system. See your
SYNC information.
L
MEDIA: Press to open the media source menu. You can press this multiple
times to change to CD or to a SYNC-Media device or scroll through the media
sources using the arrow buttons. Press OK to select a source.
M
SIRIUS: Press to listen to SIRIUS satellite radio.N
RADIO: Press this multiple times to select a radio band. Press and hold to
select the autostore function. Press to return to the main screen of the active
radio band.
O
AUDIO UNIT - VEHICLES WITH:
PREMIUM AM/FM/CD
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: The touchscreen system controls
most of the audio features. See SYNC™
3 (page 394).
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Audio System
E177140
C D
G
EF
BA
TUNE: In radio mode, press to manually search through the radio frequency
band. In SIRIUS mode, press to find the previous or next available satellite radio
station.
A
Mute: Press to mute the sound.B
DISP: Press to switch the display screen on and off.C
Seek, Fast Forward and Reverse: In radio mode, select a frequency band
and press either button. The system stops at the first station it finds in that
direction. Press and hold to quickly seek up or down the frequency band. In
media mode, press to select the previous or next track. Press and hold either
button to move quickly forward or backward through the current track. In SIRIUS
mode, press to select the next or previous satellite radio station. If a specific
category is selected (such as Jazz, Rock or News), use this button to find the
next or previous in the selected category.
D
SOUND: Press to access settings for Treble, Midrange, Bass, Fade or Balance.E
VOL and Power: Press to switch the system on and off. Turn to adjust the
volume.
F
SOURCE: Press to access different audio modes, such as AM, FM, Satellite
Radio and Line in.
G
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Audio System
AUDIO UNIT - VEHICLES WITH:
AM/FM/CD/SYNC
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: You can use the system for up to an
hour after you switch the ignition off. Press
the on and off control to operate the system
with the ignition turned off. The system
automatically turns off after one hour.
Note: Depending on your vehicle option
package, your system may look different
from what you see here.
E216045
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Audio System
Eject: Press to eject a CD.A
OK and Arrow buttons: Press OK to confirm menu selections. Press to scroll
through the menu choices.
B
Information: Press to access any available radio or CD information.C
TUNE: Press to manually search through the radio frequency band.D
Number block: In radio mode, you can store your favorite radio stations. To
store a radio station, tune to the station, then press and hold a preset button
until sound returns. In CD mode, select a track. In phone mode, enter a phone
number.
E
CLOCK: If not in phone mode, press to display the clock.F
Function buttons: Select different functions of the audio system depending
on which mode you are in (such as Radio mode or CD mode).
G
Seek, Fast Forward and Reverse: In radio mode, select a frequency band
and press either button. The system stops at the first station it finds in that
direction. Press and hold to quickly seek up or down the frequency band. In
media mode, press to select the previous or next track. Press and hold either
button to move quickly forward or backward through the current track.
H
VOL and Power: Press to switch the system on and off. Turn to adjust the
volume.
I
MENU: Press to access different audio system features. See Menu Structure
later in this chapter.
J
SOUND: Press to access settings for Treble, Midrange, Bass, Fade or Balance.
Use the up and down arrow buttons to select the various settings. When you
make your selection, press the left and right arrow buttons to change the
settings. Press OK to set or press MENU to exit. Sound settings can be set for
each audio source independently.
K
PHONE: Press to access the phone features of the SYNC system. See your
SYNC information.
L
MEDIA: Press to open the media source menu. You can press this multiple
times to change to CD or to a SYNC-Media device or scroll through the media
sources using the arrow buttons. Press OK to select a source.
M
RADIO: Press this multiple times to select a radio band. Press and hold to
select the autostore function. Press to return to the main screen of the active
radio band.
N
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Audio System
AUDIO UNIT - VEHICLES WITH:
AM/FM/USB PORT/
BLUETOOTH
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
E211745
Display: Shows the status of the current mode selected.A
USB socket: Insert to play audio from a compatible external device or memory
stick.
B
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Audio System
SOUND: Press the button to adjust the sound settings for bass, treble, balance
and fade.
C
Seek, Fast Forward and Reverse: In radio mode, select a frequency band
and press either button.The system stops at the first station it finds in that
direction. Press and hold to quickly seek up or down the frequency band. In
media mode, press to select the previous or next track. Press and hold either
button to move quickly forward or backward through the current track.
D
Dial and end call: Press the button to make or end a call.D
Numeric keypad: Press the button to recall a previously stored station. To
store a favorite station press and hold until the sound returns. In Phone mode,
use these keys to dial the number.
E
Clock: Press the button to select clock setup.F
Information: Press the button to access the complete information if it does
not fit the display.
G
On, Off and Volume: Press the button to switch the audio system on or off.
Turn the dial to adjust the volume.
H
MENU: : Press the button to access different audio system features, depending
on which mode has been selected.
I
Voice Pass-Through and Phone: Press the button to say commands to your
cell phone or to access the Bluetooth phone feature of the system by pressing
PHONE then MENU. When paired further presses of this button will display
phone name, signal strength and the battery level.
J
MEDIA: Press the button to access Bluetooth audio streaming, USB or Aux
input playback.
K
RADIO: Press the button to select different radio bands. Press to cancel the
menu or list browsing.
L
Cursor up and down: Press a button to scroll through on-screen choices. In
radio mode press to manual tune.
M
OK, Play and Pause: Press the button to confirm on-screen selections. Press
to play or pause during playback with compatible external devices.
N
Sound Button
This allows you to adjust the sound
settings (for example bass, treble, balance
and fade).
1. Press the MINbutton.
2. Use the up and down arrow buttons to
select the required level.
Waveband Button
Press the MINbutton to select from the
wavebands available (AM, FM1,FM2). You
can use the button to return to radio
reception when you have been listening to
another source.
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Audio System
Station Tuning Control
Seek Tuning
Select a waveband and briefly press one
of the seek buttons. The unit stops at the
first station it finds in the direction you
have chosen.
Manual Tuning
Use the up and down arrow buttons to
tune down or up the waveband in small
increments or press and hold to increment
quickly, until you find a station you want
to listen to.
Station Preset Buttons
This allows you to store your favorite
stations. They can be recalled by selecting
the appropriate waveband and pressing
one of the preset buttons.
1. Select a waveband.
2. Tune to the station required.
3. Press and hold one of the preset
buttons. A progress bar and message
will appear. When the progress bar
completes the station has been stored.
The audio unit will also mute
momentarily as confirmation.
You can repeat this on each waveband and
for each preset button.
Phone and Voice Pass-Through
Note: Using the system with the engine off
will drain the battery.
Note: As no common agreement exists, cell
phone manufacturers are able to implement
a variety of profiles in their Bluetooth
devices. Because of this, an incompatibility
can occur between the phone and hands
free system, which in some cases may
significantly degrade the system
performance. To avoid this situation, only
recommended phones should be used. To
check your cell phone's compatibility, refer
to your device's manual or visit the regional
Ford website.
This section describes the functions and
features of the Bluetooth cell phone hands
free system.
The Bluetooth cell phone part of the
system provides interaction with the audio
system and your cell phone. It allows you
to use the audio system to make and
receive calls without having to hold your
cell phone.
The Voice Pass-Through allows access to
the voice recognition commands on your
cell phone.
Bluetooth Setup
Note: Up to five Bluetooth devices can be
paired to the system.
Note: If there is an ongoing call when the
phone in use is selected as the new active
phone, the call is transferred to the vehicle
audio system.
Note: Even if connected to the system, your
phone can still be used in the usual way.
Note: A call will be disconnected if the
audio unit is switched off. If the ignition is
switched off the phone call will remain in
progress.
Before you can use your cell phone with
your vehicle it must be paired to the audio
system.
The following procedure is required before
an initial Bluetooth phone connection can
be made.
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Audio System
The information display may show your
cell phone's battery charge level and signal
strength.
Using the device
1. Press the PHONE button and then
keep pressing the MENU button to
scroll to the ADD DEVICE display.
Press the OK button.
2. Select the VIA DEVICE and press OK.
3. Once VIA DEVICE has been selected,
FIND FORD BT is displayed on the
radio display.
4. Note the six digit number displayed.
5. Search for Bluetooth devices using the
cell phone. For information on phone
settings, refer to your phone user guide.
6. Select FORD BT from the list of
Bluetooth devices found by your phone.
7. Check if the number on the radio
display matches the number displayed
on your phone and confirm pairing if
prompted.
8. Once pairing has been successful SET
PRIMARY will be displayed on the
radio display.
9. Press the OK button twice to confirm
your phone as the primary device for
all future connections.
10. LOAD PHONEBK is then displayed
on the audio unit. Press the OK
button twice to confirm that the
contents of your phonebook are
downloaded to the system.
11. The Bluetooth device name is
displayed on the audio unit.
When you press and hold the Voice
Pass-Through button, the screen displays
the message VR-APP ACTIV, a tone
sounds and you can give a command with
a clear and natural voice.
Note: Some devices may not accept this
pairing procedure. If these instructions do
not work for your device, follow the
instructions using the radio.
Using the radio
1. Enable Bluetooth in your cell phone.
For information on phone settings, refer
to your phone user guide.
2. Press the PHONE button and then
keep pressing the MENU button to
scroll to the ADD DEVICE display.
Press the OK button.
3. Select the VIA RADIO and press
SEARCHING will be displayed on the
radio display.
4. Select VIA RADIO and press
SEARCHING will be displayed on the
radio display.
5. Select the desired Bluetooth device
from the list found by your audio unit
and press OK.
6. Type any PIN number in the radio with
6 digits.
7. Check if the number on the radio
display matches the number displayed
on your phone and confirm pairing if
prompted.
8. Once pairing has been successful SET
PRIMARY will be displayed on the
radio display.
9. Press the OK button twice to confirm
your phone as the primary device for
all future connections.
10. LOAD PHONEBK will then be
displayed on the audio unit. Press the
OK button twice to confirm that the
contents of your phonebook are
downloaded to the system.
11. The Bluetooth device name is
displayed on the audio unit.
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Audio System
Phonebook Downloading
If your phonebook was not downloaded
during initial Bluetooth pairing follow this
process:
1. Press the PHONE button and then
keep pressing the MENU button to
scroll to the LOAD PHONEBK display.
2. Press the OK button.
Deleting a Paired Device or Phone
To remove a paired device follow this
process:
1. Press the PHONE button and then
keep pressing the MENU button to
scroll to the DEL DEVICE display.
2. Press the OK button. The first paired
device name will be shown. Scroll to
the required device name using the up
and down arrow. Once choose the
device, press OK, the message "DEL
DEVICE" will appear. Press OK, Scroll
to select "YES" and press OK to
confirm. Select delete all to erase all
paired devices.
3. Press the OK button multiple times to
unpair the device from the audio unit.
Privacy Mode
You can transfer a call from hands free to
private mode during an active call.
Press the MENU button until PRIVACY
appears, then press the OK button to
transfer. To return to hands free mode,
press the dial button.
Phone Menu Options
Press the PHONE button to select phone
mode. Press the PHONE button again to
display information such as phone name,
signal strength and battery level.
When in phone mode, press the MENU
button to scroll through the various phone
options:
• Dial.
• Phonebook.
• Call History.
• Add Device.
• Select Device.
• Set Primary.
• Delete Device.
• Bluetooth on and off.
• Load Phonebook.
• Reject on or off.
Press the OK button to select the required
option, and use the up and down arrows
to change features.
Making and Receiving Calls
Outgoing calls can be made by:
• Entering a number using the keys on
the radio.
• Saying a command to call someone
after pressing the Voice
Pass-Through button.
• Selecting a contact from the
downloaded phonebook.
• Selecting a number or contact from the
call history log.
• Using quick dial by pressing one of the
radio preset buttons.
• Using the redial function.
• Using the cell phone.
Incoming calls can be answered by:
• Pressing the call pickup button on the
audio unit.
• Using the cell phone.
Calls can be rejected using the end call
button on the audio unit or by using the cell
phone directly.
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Audio System
USB
Note: Only use USB Mass-Storage device
compliant devices.
Note: Always switch your audio unit to a
different source (for example the radio)
before unplugging the USB device.
Note: Do not install or connect USB hubs
or splitters.
Note: The system is only designed to
recognize and read suitable audio files from
a USB device that conforms to the USB
Mass-Storage device class or an iPod. Not
all available USB devices can be guaranteed
to function with the system.
Note: It is possible to connect compatible
devices with a trailing USB lead as well as
those that plug into the USB socket directly
(for example USB memory sticks and pen
drives).
Note: Some USB devices with a higher
power consumption may not be compatible
(for example some larger hard drives).
Note: Access time to read the files on the
external device will vary depending upon
factors such as the file structure, size and
device content.
The audio unit supports a range of external
devices. Once connected, control of the
external device is possible via the audio
unit.
Operating the USB Device
Note: USB playback will start automatically
when you connect a compatible device. To
turn this feature off, select AUTOPL and
then select OFF using the menu function.
Connect the device to the audio unit.
Select the USB device as the audio source
by pressing the MEDIA button until the
USB screen appears in the display. After
first connecting the USB device, the first
track within the first folder will start to play
automatically. Following audio source
switching, the position of playback on the
USB device is remembered.
Press the seek up and down keys to skip
backward and forward through tracks.
Press and hold to fast forward and reverse
through the track.
iPod
Connect the iPod to the audio unit.
Select the iPod as the audio source by
pressing the MEDIA button until IPOD
appears in the display. After first
connecting the iPod, the first track within
the first folder will start to play
automatically. Following audio source
switching, the position of playback on the
iPod is remembered.
Press the seek up and down keys to skip
backward and forward through tracks.
Press and hold the seek keys to enable fast
rewind or fast forward through track
content.
Various functions may be controlled from
the audio unit including:
• Next and previous track select.
• Track seek.
• Shuffle.
• Repeat.
Bluetooth Audio Streaming
Note: Make sure the device is paired before
using this feature.
Compatible Bluetooth devices can be
connected to the audio unit to playback
using the vehicle audio system.
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Audio System
Select the device as the audio source by
pressing the MEDIA button until BT
AUDIO appears in the display.
The device playback can be controlled
using the audio unit buttons play, pause,
next and previous track.
AUDIO UNIT - VEHICLES WITH:
AM/FM
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: Depending on your vehicle option
package, your system may look different
from what you see here.
E175058
A B
D
C
G
H
I
J
K
F E
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Audio System
Display: Shows the status of the current mode selected.A
Clock: Press to display the clock.B
Seek, Fast Forward and Reverse: In radio mode, select a frequency band
and press either button. The system stops at the first station it finds in that
direction. Press and hold to quickly seek up or down the frequency band. In
media mode, press to select the previous or next track. Press and hold either
button to move quickly forward or backward through the current track.
C
Numeric keypad: In radio mode, you can store your favorite radio stations. To
store a radio station, tune to the station, then press and hold a preset button
until sound returns.
D
VOL and Power: Press to switch the system on and off. Turn to adjust the
volume.
E
MENU: Press to access different audio system features.F
SOUND: Press to access settings for Treble, Midrange, Bass, Fade or Balance.G
AUX: Press to access the auxiliary features, it will also cancel the menu or list
browsing.
H
RADIO: Press this multiple times to select a radio band. Press and hold to
select the autostore function. Press to return to the main screen of the active
radio band.
I
Arrow left and right: Press to scroll through the menu choices.J
Mute: Press to mute the sound.K
Clock Button
This allows you to adjust the clock settings.
Press the Clock button until the following message is displayed.
Action and DescriptionMessage
Use the cursor up or down arrow buttons to set the correct
hour.
Set Hour
Press the Clock button again until the following message is displayed.
Use the cursor up or down arrow buttons to set the correct
minutes.
Set Minutes
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Audio System
Setting 24 Hour or 12 Hour Display
Press the Menu button until the following message is displayed.
Action and DescriptionMessage
Use the cursor up or down arrow buttons to select one of the
following:
24 Hour
12 Hour
24 Hour
Note: The default setting is 24 hour.
Station Tuning Buttons
Seek Tuning
Select a frequency band and briefly press
one of the seek buttons. The unit will stop
at the first station it finds in the direction
you have chosen.
Manual Tuning
Use the cursor up or down arrow buttons
to tune up or down the frequency band in
small increments. To increment quickly,
press and hold until you find a station you
want to listen to.
Station Preset Buttons
This allows you to store your favorite
stations. They can be recalled by selecting
the appropriate frequency band and
pressing one of the preset buttons.
1. Select a frequency band.
2. Tune to the station required.
3. Press and hold one of the preset
buttons. The audio unit will also mute
momentarily as confirmation.
You can repeat this on each frequency
band and for each preset button.
Menu Button
This allows you to adjust all of the audio
system settings. Press the button
repeatedly until the required setting is
displayed. Use the cursor up or down arrow
buttons to adjust the following settings:
• Clock hour.
• Clock minutes.
• 24 hour, 12 hour.
• Bass.
• Treble.
• Balance.
• Fade.
• RDS.
Sound Button
This allows you to adjust the sound
settings for bass, treble, balance or fade.
1. Press the sound button until the
required setting is displayed.
2. Use the cursor up or down arrow
buttons to select the required level.
Note: Fade settings are only adjustable if
there are speakers in the rear of your vehicle.
AUX Button
Connect your media device to the audio
unit. See USB Port (page 355).
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Audio System
Select your media device as the audio
source by pressing the AUX button. After
connecting your media device, the first
track will start to play automatically.
DIGITAL RADIO
Note: HD Radio broadcasts are not
available in all markets.
HD Radio technology is the digital
evolution of analog AM/FM radio. Your
system has a special receiver that allows
it to receive digital broadcasts (where
available) in addition to the analog
broadcasts, it already receives. Digital
broadcasts provide a better sound quality
than analog broadcasts with free,
crystal-clear audio and no static or
distortion. For more information, and a
guide to available stations and
programming, please visit
www.hdradio.com.
When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the HD Radio logo on your
screen. When this logo is available, you
may also see Title and Artist fields
on-screen.
The multicast indicator appears in FM
mode (only) if the current station is
broadcasting multiple digital broadcasts.
The highlighted numbers signify available
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations (HD2 through HD7) are
only available digitally.
When HD Radio broadcasts are active, you
can access the following functions:
• Scan allows you to hear a brief
sampling of all available stations. This
feature still works when HD Radio
reception is on, although it does not
scan for HD2-HD7 channels. You may
see the HD logo appear if the station
has a digital broadcast.
• Memory presets allow you to save an
active channel as a memory preset.
Touch and hold a memory preset slot
until the sound returns. There is a brief
mute while the radio saves the station.
Sound returns when finished. When
switching to an HD2 or HD3 memory
preset, the sound mutes before the
digital audio plays, because the system
has to reacquire the digital signal.
Note: As with any saved radio station, you
cannot access the saved station if your
vehicle is outside the station’s reception
area.
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Audio System
HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are on
the fringe of the reception area, the station may mute due
to weak signal strength.
Reception area
If you are listening to HD1, the system switches back to
the analog broadcast until the digital broadcast is available
again. However, if you are listening to any of the possible
HD2-HD7 multicast channels, the station mutes and stays
muted unless it is able to connect to the digital signal
again.
When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the
analog version. Once the receiver verifies the station is an
HD Radio station, it shifts to the digital version. Depending
on the station quality, you may hear a slight sound change
when the station changes from analog to digital. Blending
is the shift from analog to digital sound or digital back to
analog sound.
Station blending
In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.
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Audio System
Potential station issues
ActionCauseIssues
No action required. This is a
broadcast issue.
This is poor time alignment
by the radio broadcaster.
Echo, stutter, skip or repeat
in audio.
Increase or decrease in
audio volume.
No action required. The
reception issue may clear up
as you continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or blending in
and out.
No action required. This is
normal behavior. Wait until
the audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.
There is an audio mute
delay when selecting HD2 or
HD3, multicast preset or
Direct Tune.
No action required. The
station is not available in
your current location.
The previously stored
multicast preset or direct
tune is not available in your
current reception area.
Cannot access HD2 or HD3
multicast channel when
recalling a preset or from a
direct tune.
Fill out the station issue
form at website listed
below.
*
Data service issue by the
radio broadcaster.
Text information does not
match currently playing
audio.
Fill out the station issue
form at website listed
below.
*
Data service issue by the
radio broadcaster.
There is no text information
shown for currently selected
frequency.
No action required. This is
normal behavior.
Pressing Scan disables
HD2-HD7 channel search.
HD2-HD7 stations not found
when Scan is pressed.
*
http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion.
SATELLITE RADIO (IF EQUIPPED)
SiriusXM® Satellite Radio broadcasts a
variety of music, news, sports, weather,
traffic and entertainment satellite radio
channels. For more information and a
complete list of SiriusXM satellite radio
channels, visit www.siriusxm.com in the
United States, www.siriusxm.ca in Canada,
or call SiriusXM at 1-888-539-7474.
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Audio System
Note: This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
Satellite Radio Reception Factors
Potential satellite radio reception issues
For optimal reception performance, keep the antenna
clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating
tower, a stronger signal may overtake a weaker one and
the audio system may mute.
Station overload
Your display may show ACQUIRING . . . to indicate the
interference and the audio system may mute.
Satellite radio signal interfer-
ence
SiriusXM Satellite Radio Service
Note: SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
changes.
E208625
SiriusXM satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SiriusXM satellite radio system includes
hardware and a limited subscription term,
which begins on the date of sale or lease
of your vehicle. See an authorized dealer
for availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
complete list of SiriusXM satellite radio
channels, and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call
SiriusXM at 1-888-539-7474.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. When in
satellite radio mode, tune to channel 0.
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Audio System
Troubleshooting
ActionConditionMessage
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring…
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SiriusXM satellite or Siri-
usXM tower to your vehicle
antenna.
No Signal
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating…
Contact SiriusXM at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found
Check Channel Guide
No action required.SiriusXM has updated the
channels available for your
vehicle.
Subscription Updated
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Audio System
AUDIO INPUT JACK
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
WARNING: Always place your
device in a secure location in your vehicle
so it does not become a projectile in a
sudden stop or crash. Failure to follow
this instruction could result in personal
injury.
E185568
E169601
The auxiliary input jack allows you to
connect and play music from your portable
music player through your vehicle speakers.
You can use any portable music player
designed for use with headphones. Your
audio extension cable must have male 1/8
inch (3.5mm) connector at each end.
1. Make sure your vehicle is stationary
with the radio and portable music
players turned off.
2. Plug the extension cable from the
portable music player into the auxiliary
input jack.
3. Switch the radio on. Select either a
tuned FM station or a CD.
4. Adjust the volume as desired.
5. Switch the portable music player on
and adjust its volume to half its
maximum level.
6. Select the auxiliary input mode on the
audio unit. You should hear music from
your device even if it is low.
7. Adjust the volume on your portable
music player until it reaches the volume
level of the FM station or CD. Do this
by switching back and forth between
the AUX and FM or CD controls.
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Audio System
USB PORT
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
USB Ports could be in the following
locations:
• In the instrument panel storage bin.
• On the instrument panel below the
climate controls.
The USB port allows you to plug in media
playing devices, memory sticks and charge
devices. See General Information (page
356).
The audio extension cable must be long
enough to allow the device to be safely
stored when your vehicle is moving.
MEDIA HUB (IF EQUIPPED)
The media hub is located in the center
console and has the following features:
E201595
See SYNC™ 3 (page 394).
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Audio System
GENERAL INFORMATION
E198355
SYNC is an in-vehicle communications
system that works with your
Bluetooth-enabled cellular phone and
portable media player.
This allows you to:
• Make and receive calls.
• Access and play music from your
portable music player.
• Use 911 Assist and applications, via
SYNC Applink .
*
• Access phonebook contacts and music
using voice commands.
• Stream music from your connected
phone.
• Text message.
• Use the advanced voice recognition
system.
• Charge your USB device (if your device
supports this).
*
These features are not available in all
markets and may require activation.
Available AppLink enabled apps vary by
market.
Make sure that you review your device's
manual before using it with SYNC.
Support
The SYNC support team is available to
help you with any questions you cannot
answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
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SYNC™
Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
When using SYNC:
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
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SYNC™
System data cannot be accessed without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the section on 911 Assist.
See SYNC™ Applications and Services
(page 372).
USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is around you.
Initiating a Voice Session
E142599
Press the voice button. A list of
available voice commands
appears in the display.
Global Voice Commands
These voice commands are always
available. You can say them at any time.
Global voice commands
This command ends the voice session. You
can also cancel a session by holding the
voice button for two or more seconds.
(cancel | exit)
This command provides you with hints,
examples and instructions.
help
This command restarts the voice session
from the initial starting point.
(main menu | start again)
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where; (cancel | exit) appears you say; cancel or exit.
Helpful Hints
• Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
• Before giving a voice command, wait
for the system announcement to finish,
followed by a single tone. Any
command spoken before this does not
register with the system.
• Speak naturally, without long pauses
between words.
• You can interrupt the system at any
time while it is speaking by pressing the
voice button. You can cancel a voice
session by pressing and holding the
voice button.
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SYNC™
System Interaction and Feedback
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction. You can customize the voice
recognition system to provide more or less
instruction and feedback.
The default setting is to a higher level of
interaction in order to help you learn to use
the system. You can change these settings
at any time.
Adjusting the Interaction Level
E142599
Press the voice button. When
prompted, say:
Action and DescriptionVoice Command
voice settings
Then either of the following:
Provides more detailed interaction and
guidance. (Recommended for first time
users.)
interaction mode novice
Provides less audible interaction and guid-
ance.
interaction mode advanced
Confirmation Prompts
Confirmation prompts are short questions
the system asks when it is not sure of your
request or when there is more than one
possible response to your request.
To adjust this setting press the voice button, when prompted say:
Action and DescriptionVoice Command
voice settings
Then either of the following:
Make a best guess from the command; you
may still occasionally be asked to confirm
settings.
confirmation prompts off
Clarify your voice command with a short
question.
confirmation prompts on
Phone Confirmation
Using phone confirmations the system
asks you to verify before placing any calls.
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SYNC™
To adjust this setting press the voice button, when prompted say:
Action and DescriptionVoice Command
voice settings
Then any of the following:
When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.
phone confirmation on
The system will make a best guess; you
may still occasionally be asked to confirm
settings.
phone confirmation off
Changing the Voice Settings
In addition to using voice commands to
change the voice settings, you can also use
the menu in the audio display.
To change the voice settings press the
Menu button then select:
Menu Item
SYNC-Settings
Voice settings
Note: Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. Fan
speed can also be adjusted normally during
a voice session, simply press fan buttons (or
turn fan knob) to increase or decrease fan
speed to desired setting.
To disable this automatic fan speed
reduction feature during voice sessions,
press and hold the climate control AC and
Recirculated air buttons simultaneously,
release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
the above sequence.
USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
• Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller ID.
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Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone's compatibility, see
your phone's manual and visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
Pairing a Phone for the First Time
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
Note: SYNC can support downloading up
to approximately 4000 entries per
Bluetooth-enabled cellular phone.
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission.
Using the Audio System
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's
Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Press the PHONE button. When the
audio display indicates there is no
paired phone, select the option to add.
3. When a message to begin pairing
appears in the audio display, search for
SYNC on your phone to start the pairing
process.
4. When prompted on your cell phone’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cell phone. Your phone is now
paired and the display indicates that
the pairing was successful. If you are
prompted to enter a PIN on your device,
enter the PIN displayed on the screen.
The display indicates when the pairing
is successful.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Using Voice Commands
E142599
Make sure to switch on your
phone's Bluetooth feature
before starting the search. See
your device's manual if necessary.
Press the voice and when prompted
say:
Action and Descrip-
tion
Voice Command
Follow the instruc-
tions on the audio
display.
(pair ([Bluetooth]
device | phone |
Bluetooth audio) |
add phone)
You can say any of the voice commands
that appear within open and close brackets
that are separated by |. For example,
where; (what's | what is) appears you say;
what's or what is.
The commands that have [ ] around the
word means that the word is optional.
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Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Pairing Subsequent Phones
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission.
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's
Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Press the PHONE button.
3. Select the option for Bluetooth
Devices.
4. Press the OK button.
5. Select the option to add. This starts
the pairing process.
6. When a message to begin pairing
appears in the audio display, search for
SYNC on your device.
7. When prompted on your cell phone’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cell phone. Your phone is now
paired and the display indicates that
the pairing was successful. If you are
prompted to enter a PIN on your device,
enter the PIN displayed on the screen.
The display indicates when the pairing
is successful.
SYNC may prompt you with more cell
phone options. Your cell phone may also
prompt you to give SYNC permission to
access information. For more information
on your cell phone’s capability, see your
cell phone’s manual and visit the website.
Phone Voice Commands
E142599
Press the voice button. When
prompted, say any of the
following:
Voice Command
(phone | Blackberry | iPhone)
Then say any of the following:
call (___)
call ___ at home
call ___ ((in|at) [the] office | at work)
call ___ on (cell | mobile)
call ___ on other
1
dial [[a] number]
2
([go to] privacy | transfer to phone
| privacy on)
2
(hold call [on] | place call on hold)
2
join (calls | call)
2
mute call [on]
2
(mute call off | un-mute call)
(turn ringer on | silent mode off)
(turn ringer off | silent mode [on])
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Voice Command
3
[text] (messages | message)
help
___ is a dynamic listing that should be the
name of a contact in your phonebook. For
example you could say "Call Home".
1
See Dial table below.
2
These commands are only valid while in
a phone call.
3
See the text message table below.
Dial Commands
Press the voice button and when prompted
say any of the following commands:
Voice Commands
411 (four-one-one), 911 (nine-one-one)
700 (seven hundred)
800 (eight hundred)
900 (nine hundred)
Clear (deletes all entered digits)
Delete (deletes last set of digits entered)
Number <0-9>
Plus
Pound (#)
Star (*)
Note: To exit dial mode, press and hold the
phone button or press any button on the
audio system.
To access text messages say:
Voice Command
[text] (messages | message)
Then say any of the following:
(listen to | read) ([text] message)
forward (text | [text] message)
reply to (text | [text] message)
call [sender]
Phonebook Hints
To hear how the SYNC system speaks a
name browse phonebook, select a contact
and press:
Menu Item
Hear it
Changing Devices Using Voice
Commands
Using SYNC, you can easily access multiple
phones, ipods, or USB devices. to switch
devices say:
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Voice Command
You can state the name of
the desired device, such as
“My iPhone”,“My Galaxy”
or“My iPod”. SYNC may
ask you to confirm the type
of device (Phone, USB, or
Bluetooth Audio).
(connect |
device) ___
Making Calls
E142599
Press the voice button. When
prompted, say:
Voice Command
call [[a] name]
SYNC prompts you to say
the numbers that you wish
to dial. After you say the
numbers, the system
confirms it. You can then
say:
dial [[a]
number]
When the system has stated the
number, you say any of the following:
Voice Command
This initiates the call.(dial | send)
This erases the spoken
digits.
(delete |
correct)
To end the call, press the end call button
on the steering wheel or select the end call
option in the audio display.
Receiving Calls
Accepting calls
When receiving a call, you can answer the
call by pressing the accept call button on
the steering wheel or use the screen.
To use the screen to accept a call
select:
Menu Item
Accept
Rejecting Calls
When receiving a call, you can reject the
call by pressing the reject call button on
the steering wheel or use the screen.
To use the screen to reject a call select:
Menu Item
Reject
Ignore the call by doing nothing.
Phone Options during an Active
Call
During an active call, you have more menu
features that become available, such as
putting a call on hold or joining calls.
To access this menu, choose one of the
options available at the bottom of the
audio display or select More to choose
from the following options:
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Description and actionMenu Item
Switch your vehicle's microphone off. To switch the
microphone on, select the option again.
Mic. off
Switch a call from an active hands-free environment to
your cellular phone for a more private conversation. When
selected, the audio display indicates the call is private.
Privacy
Put an active call on hold. When selected, the audio display
indicates the call is on hold.
Hold
Enter numbers using the audio system's numeric keypad
(for example, numbers for passwords).
Dial a number
Join two separate calls. The system supports a maximum
of three callers on a multiparty or conference call.
Join calls
1. Select the More option.
2. Access the desired contact through the system or use
voice commands to place the second call. Once actively
in the second call, select the More option.
3. Scroll to the option to join calls and press the OK button.
Access your phonebook contacts.Phonebook
1. Select the More option.
2. Scroll to the option for phonebook and press the OK
button.
3. Scroll through your phonebook contacts.
4. Press the OK button again when the desired contact
appears in the audio display.
5. Press the OK button or dial button to call the selection.
Access your call history log.Call History
1. Select the More option.
2. Scroll to the option for call history and press the OK
button.
3. Scroll through your call history options (incoming,
outgoing or missed).
4. Press the OK button again when the desired selection
appears in the audio display.
5. Press the OK button or dial button to call the selection.
Accessing Features through the
Phone Menu
You can access your call history,
phonebook, sent text messages, as well
as access phone and system settings.
1. Press the PHONE button to enter the
phone menu.
2. Select one of the options available.
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Description and actionDisplay
Enter numbers using the audio system's numeric keypad.Dial a number
Access your downloaded phonebook.Phonebook
1. Press the OK button to confirm and enter. You can use
the options at the bottom of the screen to access an
alphabetical category quickly. You can also use the letters
on the audio system's numeric keypad to jump in the list.
2. Scroll through your phonebook contacts.
3. Press the OK button again when the desired selection
appears in the audio display.
4. Press the OK button or dial button to call the selection.
Access any previously dialed, received or missed calls.Call History
1. Press the OK button to select.
2. Scroll to select incoming, outgoing or missed calls. Press
the OK button to make your selection.
3. Press the OK button or dial button to call the selection.
Select 1 of 10 speed dial entries. To set a speed dial entry,
go to the phonebook and then press and hold one of the
numbers on the audio system's numeric keypad.
Speed Dial
Send, download and delete text messages.Text messaging
Access the option for Bluetooth Device menu listings (add,
connect, set as primary, on or off, delete).
BT Devices
View various settings and features on your phone.Phone settings
Text Messaging
Note: This is a phone-dependent feature.
SYNC allows you to receive, send,
download and delete text messages. The
system can also read incoming text
messages to you so that you do not have
to take your eyes off the road.
Receiving a Text Message
Note: This is a phone-dependent feature.
Your phone must support downloading text
messages using Bluetooth to receive
incoming text messages.
Note: This is a speed-dependent feature
and is only available when your vehicle is
traveling at 3 mph (5 km/h) or less.
When a new message arrives, an audible
tone sounds and the audio display
indicates you have a new message.
To hear the message you can say:
Description and
action
Voice command
Select this option
to have the system
read the message
to you.
(listen to | read)
([text] message)
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Using the screen you also have the following options:
Description and actionMenu
Item
Select this option, or do nothing, and the message goes into your text message
inbox.
Ignore
Select the view option to open the text message. Once selected, you have
the ability to have the message read to you, to view other messages. For
additional options select:
View
If you select this option, use the arrow button to scroll through the
following options:
More...
Press the OK button to access, and then scroll
through a list of pre-defined messages to send.
Reply to
sender
Press the OK button to call the sender of the
message.
Call sender
Press the OK button to forward the message to
anyone in your phonebook or call history. You can
also choose to enter a number.
Forward
msg.
Sending, Downloading and Deleting
Your Text Messages
1. Press the PHONE button.
2. Select the text messaging option, and
then press the OK button.
Choose from the following options:
Description and actionMenu
Item
Allows you to send a new text message based on a pre-defined set of 15
messages.
New
Allows you to read the full message and, in addition, provides the option to
have the system read the message to you. To go to the next message, select
the More option. This allows you to reply to the sender, call the sender or
forward the message.
View
Allows you to delete current text messages from the system (not your cellular
phone). The audio display indicates when the system has deleted all your
text messages.
Delete
Allows you to delete all messages or manually trigger a download of all
unread messages from your cellular phone.
More...
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Sending a Text Message
Note: You can only send a text message to
one recipient at a time.
1. Select the send option when the
desired selection highlights in the audio
display.
2. Select the confirmation option when
the contact appears.
3. Press the OK button again to confirm
when the system asks if you want to
send the message. A pre-defined
signature appears on each text
message.
Note: You can send text messages either
by choosing a contact from the phonebook
and selecting the text option from the audio
display or by replying to a received message
in the inbox.
Accessing Your Phone Settings
These are phone-dependent features. Your
phone settings allow you to access and
adjust features such as your ring tone and
text message notification, modify your
phonebook, and set up automatic
download.
1. Press the PHONE button.
2. Scroll until the phone settings option
appears, and then press the OK button.
Scroll to select from the following options:
Description and actionMenu Item
If this option is checked, the system uses the cellular phone
as the master when there is more than one cellular phone
paired to the system. This option can be changed for all
cellular phones (not only the active phone) using the
Bluetooth Devices menu.
Set as master
See the cellular phone name, provider name, cellular
phone number, and signal level. When done, press the left
arrow buttons to return to the phone status menu.
Phone status
Select which ringtone sounds during an incoming call (one
of the system's tones or your cellular phone's). If your
phone supports in-band ringing, your phone's ringtone
sounds when you choose the cellular phone ringtone
option.
Set ringtone
1. Press the OK button to select and scroll to hear each
ringtone.
2. Press the OK button to select a ringtone.
Have the option of hearing an audible tone to notify you
when a text message arrives. Press the OK button to
switch the audible tone off or on.
Text msg notify
Modify the contents of your phonebook (such as add,
delete or download). Press the OK button to select and
scroll between the choices in the phonebook preferences
table below.
Phonebook pref.
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Phonebook preferencesMenu Item
Push the desired contacts on your cellular phone. See your
device's manual on how to push contacts. Press the OK
button to add more contacts from your phonebook.
Add contacts
When a message asking you to delete appears, select the
option to confirm. Press the OK button to delete the
current phonebook and call history. The system takes you
back to the menu for phone settings.
Delete
Press the OK button to select and download your phone-
book to the system.
Download now
When automatic download is on, the system deletes any
changes (additions or deletions) saved in the system since
your last download.
Auto-download
When automatic download is off, the system does not
download your phonebook when your cellular phone
connects to SYNC.
You can only access your phonebook, call history and text
messages when your paired cellular phone connects to
the system. Check or uncheck this option to download
your phonebook automatically each time your phone
connects to the system. Download times are phone-
dependent and quantity-dependent.
Enabling this feature allows you to select how your
contacts are displayed. You can select:
Sorting Pref.
Last/First nameFirst/Last name
Bluetooth Devices
The Bluetooth Devices menu allows you
to add, connect and delete devices as well
as set a phone as primary.
1. Press the PHONE button.
2. Scroll until Bluetooth Devices appears,
and then press the OK button.
Select from the following options:
Description and actionMenu Item
Pair additional phones to the system.Add
1. Select the option to add to start the pairing process.
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Description and actionMenu Item
2. When a message to begin pairing appears in the audio
display, search for SYNC on your phone. See your phone's
manual if necessary.
3. When prompted on your cell phone’s display, confirm
that the PIN provided by SYNC matches the PIN displayed
on your cell phone. Skip the next step. If you are prompted
to enter a PIN on your device, it does not support Secure
Simple Pairing. To pair, enter the PIN displayed on the
screen. The display indicates when the pairing is
successful.
4. When the option to set the phone as primary appears,
select either yes or no.
5. SYNC may prompt you with more cell phone options.
Your cell phone may also prompt you to give SYNC
permission to access information. For more information
on your cell phone’s capability, see your cell phone’s
manual and visit the website.
Select the delete option and confirm when the system
asks to delete the selected device. After deleting a phone
from the list, you have to repeat the pairing process to pair
it again.
Delete
The system attempts to connect with the primary cellular
phone each time you switch on the ignition. When you
select a cellular phone as primary, it appears first in the
list, marked with an asterisk. Set a previously paired phone
as master by selecting the master option and confirming
it as the primary.
Master
Connect a previously connected phone. You can only have
one phone connected at a time to use the phone's func-
tionality. When you connect another phone, the previous
phone disconnects from the telephone services. The
system allows you to use different Bluetooth devices for
the cellular phone functionality and the Bluetooth audio
music playback feature at the same time.
Conn.
Disconnects the selected cellular phone. Select this option
and confirm when asked. After disconnecting a phone,
you can reconnect it again without repeating the full pairing
process.
Discon.
System Settings
1. Press the MENU button.
2. Select the SYNC settings option, and
then press the OK button.
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Scroll to select from the following options:
Description and actionDisplay
Check or uncheck this option to switch the system's
Bluetooth interface off or on. Select this option, and then
press the OK button to change the option's status.
Bluetooth on
Return to the factory default settings without erasing your
indexed information (such as phonebook, call history, text
messages and paired devices). Select this option and
confirm when prompted in the audio display.
Set defaults
Completely erase all information stored in the system
(such as phonebook, call history, text messages and paired
devices) and return to factory default settings.
Master reset
Install downloaded applications or software updates.
Select this option and confirm when prompted in the audio
display. There must be a valid SYNC application or update
available on the USB drive in order to finish an installation
successfully.
Install on SYNC
Display the system's version numbers as well as its serial
number. Press the OK button to select.
System info
The voice settings submenu contains various options. See
Using Voice Recognition (page 358).
Voice settings
Browse the actual menu structure of the connected USB
device. Press the OK button and use the up and down
arrow buttons to scroll through the folders and files. Use
the left or right arrow buttons to enter or leave a folder.
You can select media content for playback from this menu.
Browse USB
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SYNC™ APPLICATIONS AND
SERVICES (IF EQUIPPED)
In order for the following features to work,
your cellular phone must be compatible
with SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
• 911 Assist: Can alert 911 in the event of
an emergency.
• SYNC AppLink: Allows you to connect
to and use certain applications (if your
phone is compatible).
These features may require activation.
Available AppLink enabled apps vary by
market.
911 Assist
WARNING: Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
WARNING: Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional.
WARNING: Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user switches 911 Assist to on
or off, that setting applies for all paired
phones. If you switch on 911 Assist, either a
voice message plays or a display message
or an icon comes on when you start your
vehicle and after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 48). Important information about
airbag deployment is in this chapter.
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See Roadside Emergencies (page 194).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
Press Menu then select
Action and DescriptionMenu
Item
SYNC-Applications
Select the desired option, on
or off.
911 Assist
If you choose not to activate this
feature you will have the following
options:
Action and DescriptionMenu
Item
Provides a display and voice
reminder at phone connection
at vehicle start.
Voice
Reminder
ON
Provides a display reminder
only without a voice reminder
at phone connection.
Voice
Reminder
OFF
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note: You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: Android users need to connect the
phone to SYNC using Bluetooth.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the local
website.
Note: Availability of SYNC AppLink enabled
Apps will vary by region.
Note: Make sure you have an active
account for the app that you have
downloaded. Some apps work
automatically with no setup. Other apps
want you to configure your personal settings
and personalize your experience by creating
stations or favorites. We recommend you
do this at home or outside of your vehicle.
Note: AppLink is not available if your
vehicle is equipped with the MyFord Touch
system.
To Access Using the SYNC Menu
Press the MENU button to access the
menu on-screen. Then select:
Action and DescriptionMenu
Item
SYNC-Apps
Scroll through the list of
available applications and
select a particular app or
select:
Mobile
Apps
Find New Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
Accessing an App's Menu
When an app is running through SYNC,
press the right arrow button on the steering
wheel control to access the app menu.
You can access various app features from
here, for example thumbs up and thumbs
down.
Press the left arrow button on the steering
wheel control to exit the app menu.
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To Access Using Voice Commands
Press the voice button then when prompted say:
Action and DescriptionMenu Item
Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you
can press the voice button and speak commands specific to the
app, for example "Play Playlist Road Trip".
mobile (apps |
applications)
Use this command to discover the available voice commands.help
SYNC Mobile App Voice Commands
The following voice commands are always available:
Action and DescriptionMenu Item
SYNC prompts you to say the name of an
app to start it on SYNC.
mobile (apps | applications)
SYNC lists all of the currently available
mobile apps.
list [mobile] (apps | applications)
Searches your connected mobile device for
SYNC-compatible mobile apps.
find [new] [mobile] (apps | applications)
help
You can say the name of a mobile app at any time to start the mobile app on SYNC.
App Permissions
The system organizes app permissions by
groups. You can grant these group
permissions individually. You can change
a permission group status any time when
not driving, by using the settings menu.
When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
• To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seat belt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position.
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• To allow your vehicle to provide
location information, including: GPS
and speed.
• To allow the app to send push
notifications using the vehicle display
and voice capabilities while running in
a background state. Push notifications
may be particularly useful for news or
location based apps.
Note: You only need to grant permissions
the first time you use an app with SYNC.
Note: We are not responsible or liable for
any damages or loss of privacy relating to
usage of an app, or dissemination of any
vehicle data that you approve us to provide
to an app.
Enabling and Disabling App Permissions Using the SYNC Menu
Press the MENU button to access the SYNC menu then select:
Action and DescriptionMenu Item
SYNC-Apps
Mobile Apps
You can also select a specific app.
If the app supports push notifications, this
setting is listed. Select to enable or disable
the feature as required.
All Apps
Enabling SYNC Mobile Apps
In order to enable mobile apps, SYNC
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.
Data is sent to us in the United States
through the connected device. The
information is encrypted and includes your
VIN, SYNC module number, anonymous
usage statistics and debugging
information. Updates may take place.
Note: You must enable mobile apps for
each connected device the first time you
select a mobile app using the system.
Note: Standard data rates apply. We are
not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
App Status
You can view the current status of an app
in the settings menu.
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There are three possible statuses:
Action and DescriptionMenu Item
The system has detected a new app
requiring authorization or a general
permissions update.
Update Needed
No update is required.Up-To-Date
The system is trying to receive an update.Updating...
Update settings
Action and DescriptionMenu Item
Select this option from the settings menu
to manually preform a needed update.
Request Update
Select this option from the settings menu
to disable automatic updates.
Disable Updates
Doing so also disables the use of Mobile
Apps on SYNC.
USING SYNC™ WITH YOUR
MEDIA PLAYER
You can access and play music from your
digital music player over your vehicle's
speaker system using the system's media
menu or voice commands. You can also
sort and play your music by specific
categories, such as artist and album.
Note: The system is capable of indexing up
to 15,000 songs.
SYNC is capable of hosting nearly any
digital media player including: iPod, Zune,
plays from device players, and most USB
drives. SYNC also supports audio formats,
such as MP3, WMA, WAV and ACC.
Confirm that the USB device has been
formatted correctly and has the following
specifications:
• USB 2.0.
• File format must be FAT16/32.
The format of the audio files on the USB
device must be:
• MP3.
• Non DRM protected WMA.
• WAV.
• AAC.
Connecting Your Digital Media
Player to the USB Port
Note: If your digital media player has a
power switch, make sure you switch it on
before plugging it in.
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To Connect Using Voice Commands
Plug the device into one of the vehicle's
USB ports.
Press the voice button and when
prompted, say:
Action and Descrip-
tion
Voice Command
You can now play
music by saying any
of the appropriate
voice commands.
See the media
voice commands.
(USB [stick] | iPod
| MP3 [player])
Words in brackets [ ] are optional and do
not have to be spoken for the system to
understand the command. For example,
for where (USB [stick] | iPOD | MP3
[player]) appears, you can say USB or USB
stick.
To Connect Using the System Menu
1. Plug the device into one of the vehicle's
USB ports.
2. Press the MEDIA button and select
either USB 1 or USB 2 from the media
source list in the audio display.
To view USB content select:
Description and ActionMessage
Depending on how many media files are on your connected
device, an indexing message may appear in the display. When
indexing is complete, the selected source starts to playback
audio automatically.
Browse USB
You can browse the files on the USB
device in categories. Select BROWSE
from the buttons at the bottom of the
audio display and choose from the
following:
Message
Play all
Playlists
Songs
Artists
Message
Albums
Genres
Browse USB
Reset USB
Media Voice Commands
E142599
Press the voice button and when
prompted say:
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Description and ActionVoice Command
You can now play music by saying any of the appropriate
voice commands.
(USB [stick] | iPod | MP3
[player])
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where; (what's | what is) appears you say; what's or
what is.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where; (what's | what is) playing, you must say either "what's playing" or
"what is playing".
Description and ActionCommand
Pauses device playback.pause
Resumes device playback.play
play [album] ___
Play all media on the device from the first
track to the last.
play all
play [artist] ___
play [genre] ___
play [playlist] ___
Plays the next track on the current media.next [track | title | song | file | podcast |
chapter | episode]
Plays the previous track on current media.previous [track | title | song | file |
podcast | chapter | episode]
Creates a playlist with a similar genre to the
one currently playing.
[play] (similar music | more like this)
play [song | track | title | file] ___
repeat off
Repeats the current track.repeat (one | track) [on]
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Description and ActionCommand
Plays the current playlist in a random order.
(Not all devices support this command.)
shuffle [all] [on]
shuffle off
At any time during playback, you can press
the voice button and ask the system what is
playing. The system reads the metadata tags
(if populated) of the current track.
((who's | who is) this | who plays this |
(what's | what is) playing [now] | (what
| which) (song | track | artist) is this |
(who's | who is) playing | (what's | what
is) this)
___ is a dynamic listing, meaning that it
could be the name of anything, such as a
group, artist or song. For example you
could say "Play artist The Beatles".
Examples of USB Commands
SYNC provides the user with many intuitive
ways to find and play a song using voice.
For example, if we have a song called
"Penny Lane" from the album "Magical
Mystery Tour" we can say the following to
play this song:
• Play song "Penny Lane".
• Play "Penny Lane".
If we wanted to play the entire album, we
can say:
• Play album "Magical Mystery Tour".
• Play "Magical Mystery Tour".
Bluetooth Audio
The system is also capable of playing
music from your cellular phone through
Bluetooth.
To switch the Bluetooth Audio on, press
the MEDIA button and select:
Menu Item
BT audio
Then any of the following:
Voice Command
pause
play
next [track | title | song | file | podcast | chapter | episode]
previous [track | title | song | file | podcast | chapter | episode]
Media Menu Features
The media menu allows you to select how
to play your music (such as by artist, genre,
shuffle or repeat), find similar music or
reset the index of your USB devices.
Press the MEDIA button and select either
USB 1 or USB 2 from the media source list
in the audio display to start USB playback.
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Description and ActionMessage
This will enter the media menu.Options
Then any of the following:
Description and ActionMessage
Choose to shuffle or repeat your music. Once you make your
choice, it remains on until you switch it off.
Shuffle
Choose to shuffle or repeat your music. Once you make your
choice, it remains on until you switch it off.
Repeat track
You can play similar types of music to the current playlist
from the USB port. The system uses the metadata informa-
tion of each track to compile a playlist. The system then
creates a new list of similar tracks and then begins playing.
Each track must have the metadata tags populated for this
feature. With certain playing devices, if your metadata tags
Similar music
are not populated, the tracks will not be available in voice
recognition, the play menu or this option. However, if you
place these tracks onto your playing device in mass storage
device mode they are available in voice recognition, the play
menu or this option. The system places unknowns into any
unpopulated metadata tag.
Resets the USB index. After the new indexing is complete
you can choose what to play from the USB song library.
Reset USB
Accessing Your USB Song Library
1. Plug the device into your vehicle's USB
port.
2. Press the MEDIA button (next to the
audio display) to select USB playback.
Description and ActionMessage
This menu allows you to select and play your media files by
artist, album, genre, playlist or track.
Browse USB
If there are no media files to access, the
display indicates there is no media.
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If there are media files, you have the following options:
Description and ActionDisplay
Play all indexed media files from your device one at a time
in numerical order.
*
Play all
Press the OK button to select. The first track title appears
in the display.
Access your playlists (from formats like ASX, M3U, WPL,
or MTP).
*
Playlists
1. Press the OK button to select.
2. Scroll to select the desired playlist, and then press the
OK button.
Search for and play a specific indexed track.
*
Songs
1. Press the OK button to select.
2. Scroll to select the desired track, and then press the OK
button.
Sort all indexed media files by artist. The system then lists
and plays all artists and tracks alphabetically.
*
Artists
1. Press the OK button to select.
2. Scroll to select the desired artist, and then press the OK
button.
Sort all indexed media files by album.
*
Albums
1. Press the OK button to select.
2. Scroll to select the desired album, and then press the
OK button.
Sort all indexed media files by genre (category) type.
*
Genres
1. Press the OK button to select.
2. Scroll to select the desired genre, and then press the
OK button.
Browse all supported media files on your media player
connected to the USB port. You can only view media files
that are compatible with SYNC. (Other files are not
visible.)
Browse USB
1. Press the OK button to select.
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Description and ActionDisplay
2. Scroll to browse indexed media files on the device, and
then press the OK button.
Resets the USB index. After the new indexing is complete,
you can choose what to play from the USB song library.
Reset USB
*
You can use the buttons at the bottom of the audio display to jump to a certain
alphabetical category quickly. You can also use the letters on the audio system's numeric
keypad to jump in the list.
Using Voice Commands
You can access and view your USB songs
using voice commands.
Plug the device into your vehicle's USB
port.
Press the voice button and when
prompted, say any of the following
commands:
Accessing and Viewing USB Media
(browse | search | show) all (album |
albums)
(browse | search | show) all (artist |
artists)
(browse | search | show) all (genre |
genres)
(browse | search | show) all (playlist |
playlists)
(browse | search | show) all (song | songs
| title | titles | file | files | track | tracks)
(browse | search | show) album ___
(browse | search | show) artist ___
(browse | search | show) genre ___
(browse | search | show) playlist ___
USB 2 (If Equipped)
Your vehicle may come equipped with an
additional USB port. If so, USB 1 is located
at the front of the vehicle at the bottom of
the instrument panel. USB 2 is located
inside the storage compartment of the
vehicle's center console.
You can plug in an additional USB device
into the second USB port.
You can access both USB devices by using
voice commands.
To access a USB device press the voice
button and when prompted say:
Voice command
USB 1
USB 2
Note: SYNC only supports one connected
iOS (Apple) devices at a time (whichever
one you plug in first). When you connect a
second iOS device, the systems charges it,
but does not support playback from it.
Bluetooth Devices and System
Settings
You can access these menus using the
audio display. See Using SYNC™ With
Your Phone (page 360).
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Voice Commands for Audio
Sources
Your voice system allows you to change
audio sources with a simple voice
command.
E142599
Press the voice button and when
prompted say:
Voice Command
(music | audio | entertainment) [system]
Below are a few examples of voice
commands you can use.
[tune [to]] AM
[tune [to]] AM1
[tune [to]] AM (autostore | AST |
autoset)
[tune [to]] AM 2
Bluetooth (audio | stereo)
(disc | CD [player]) play
[tune [to]] FM
[tune [to]] FM1
[tune [to]] FM (autostore | AST |
autoset)
[tune [to]] FM 2
Radio
*
tune [to] SAT
*
Sirius
(USB [stick] | iPod | MP3 [player])
Voice Command
((who's | who is) this | who plays this |
(what's | what is) playing [now] | (what
| which) (song | track | artist) is this |
(who's | who is) playing | (what's | what
is) this)
help
*
If equipped.
Radio Voice Commands
E142599
If you are listening to the radio,
press the voice button, and then
say any of the commands in the
following table.
If you are not listening to the radio,
press the voice button and, after the
tone, say:
Voice Command
Radio
You can then say any of the following
commands.
[tune [to]] AM
[tune [to]] AM1
[tune [to]] AM (autostore | AST |
autoset)
[tune [to]] AM 2
[tune [to]] (AM ___ | ___ [AM])
[tune [to]] AM preset ___
[tune [to]] AM1 preset ___
[tune [to]] FM
[tune [to]] FM1
[tune [to]] FM (autostore | AST |
autoset) preset ___
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Voice Command
[tune [to]] FM 2
[tune [to]] (FM ___ | ___ [FM])
[tune [to]] FM preset ___
*
FM ___ HD ___
[tune [to]] FM 2 preset ___
*
HD ___
[tune [to]] preset ___
Tune
help
*
If equipped.
Sirius Satellite Radio Voice Commands
(If equipped)
E142599
To listen to Sirius satellite radio,
press the voice button and, after
the tone, say:
Voice Commands
Sirius
When you are listening to Sirius
satellite radio, you can press the voice
button, and say any of the commands
in the following table.
Voice Commands
tune [to] SAT
[tune [to]] SAT 1
[tune [to]] SAT 2
[tune [to]] SAT 3
[tune [to]] preset ___
[tune [to]] SAT 1 preset ___
Voice Commands
[tune [to]] SAT 2 preset ___
[tune [to]] SAT 3 preset ___
tune [to] [Sirius]
Help
You can say the
channel number (0-
233) to listen to that
Sirius station.
[tune [to]] Sirius
[channel] ___
CD Voice Commands
E142599
If you are listening to a CD, press
the voice button, and then say
any of the commands in the
following table.
If you are not listening to a CD, press
the voice button and, after the tone,
say:
Voice Command
(disc | CD [player]) play
You can then say any of the following
commands.
pause
play
[play] next track
[play] previous track
[play | change to] track [number] ___
repeat (track | song) [on]
repeat folder [on]
repeat off
(shuffle | random | mix) [on | (tracks |
songs) [on]]
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Voice Command
(shuffle | random | mix) (CD [player] |
disc) [on]
(shuffle | random | mix) folder [on]
shuffle off
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use the website at any time to check your
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more
information.
Phone issues
Possible solution(s)Possible cause(s)Issue
Review your phone's manual
about audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform-
ance.
There is excessive back-
ground noise during a phone
call.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
This may be a possible
phone malfunction.
Use the SYNCmyphone
feature available on the
website.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
This may be a limitation on
your phone's capability.
The system says Phonebook
Downloaded but the
phonebook in SYNC is
empty or missing contacts.
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Phone issues
Possible solution(s)Possible cause(s)Issue
If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
Remove any pictures or
special ring tones associ-
ated with the missing
contact.
Depending upon your phone,
you may have to grant SYNC
permission to access your
phonebook contacts. Make
sure to confirm when
prompted by your phone
during the phonebook
download.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
I am having trouble
connecting my phone to
SYNC.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
Try deleting your device
from SYNC, deleting SYNC
from your device and trying
again.
Check the security and auto
accept and prompt always
settings relative to the SYNC
Bluetooth connection on
your phone.
This may be a possible
phone malfunction.
Update your device's firm-
ware.
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Phone issues
Possible solution(s)Possible cause(s)Issue
Turn off the Auto phone-
book download setting.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
Text messaging is not
working on SYNC.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
USB and media issues
Possible solution(s)Possible cause(s)Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
Bluetooth audio does not
stream.
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USB and media issues
Possible solution(s)Possible cause(s)Issue
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
The device is not connected.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
The file may be corrupted.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The song may have copy-
right protection, which does
not allow it to play.
Voice command issues
Possible solution(s)Possible cause(s)Issue
Review the phone voice
commands and the media
voice commands at the
beginning of their respective
sections.
You may be using the wrong
voice commands.
SYNC does not understand
what I am saying.
After pressing the voice icon,
wait until after the tone
sounds and Listening
appears before saying a
command. Any command
spoken before this does not
register with the system.
You may be speaking too
soon or at the wrong time.
Review the media voice
commands at the beginning
of the media section.
You may be using the wrong
voice commands.
SYNC does not understand
the name of a song or artist.
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Voice command issues
Possible solution(s)Possible cause(s)Issue
Say the song or artist
exactly as listed. If you say
"Play Artist Prince", the
system does not play music
by Prince and the Revolution
or Prince and the New
Power Generation.
You may be saying the
name differently than the
way you saved it.
Make sure you are saying the
complete title, such as
"California remix featuring
Jennifer Nettles".
If the song titles are in all
CAPS, you have to spell
them. LOLA requires you to
say "L-O-L-A".
The system may not be
reading the name the same
way you are saying it.
Do not use special charac-
ters in the title. The system
does not recognize them.
Review the Phone voice
commands at the beginning
of the phone section.
You may be using the wrong
voice commands.
SYNC does not understand
or is calling the wrong
contact when I want to
make a call.
Make sure you are saying the
contacts exactly as they are
listed. For example, if you
save a contact as Joe
Wilson, say "Call Joe
Wilson".
Using the SYNC phone
menu, open the phonebook
and scroll to the name
SYNC is having trouble
understanding. SYNC will
read the name to you, giving
you some idea of the
pronunciation SYNC is
expecting.
You may be saying the
name differently than the
way you saved it.
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SYNC™
Voice command issues
Possible solution(s)Possible cause(s)Issue
The system works better if
you list full names, such as
"Joe Wilson" rather than
"Joe".
The system may not be
reading the name the same
way you are saying it.
Do not use special charac-
ters, such as 123 or ICE, as
the system does not recog-
nize them.
Contacts in your phonebook
may be very short and
similar, or they may contain
special characters.
If a contact is in CAPS, you
have to spell it. JAKE
requires you to say "Call J-
A-K-E".
Your phonebook contacts
may be in CAPS.
AppLink issues
Possible solution(s)Possible cause(s)Issue
Ensure you have a compat-
ible smartphone; an Android
with OS 2.3 or higher or an
iPhone 3GS or newer with
iOS 5.0 or higher. Addition-
ally, ensure your phone is
An AppLink capable phone
is not connected to SYNC.
AppLink Mobile Applica-
tions: When I select "Find
New Apps," SYNC does not
find any applications.
paired and connected to
SYNC in order to find
AppLink-capable apps on
your device. iPhone users
must also connect to
SYNC's USB port with an
Apple USB cable.
Ensure you have down-
loaded and installed the
latest version of the app
from your phone's app store.
Ensure the app is running on
your phone. Some apps
AppLink-enabled apps are
not installed and running on
your mobile device.
My phone is connected, but
I still cannot find any apps.
require you to register or
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SYNC™
AppLink issues
Possible solution(s)Possible cause(s)Issue
login on the app on the
phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open
their connection to SYNC,
over ignition cycles, for
example.
My phone is connected, my
app(s) are running, but I still
cannot find any apps.
option, select that then
restart the app. If the app
does not have that option,
you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then
finding the particular app
and choosing 'Force stop.'
Don't forget to restart the
app afterwards, then select
"Find New Apps" on SYNC.
On an iPhone with iOS7+, to
force close an app, double
tab the home button then
swipe up on the app to close
it. Tab the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC's
Mobile App's Menu.
Reset the Bluetooth on your
phone by turning it off and
then turning Bluetooth back
on. If you are in your vehicle,
SYNC should be able to
automatically re-connect to
your phone if you press the
"Phone" button.
There is a Bluetooth bug on
some older versions of the
Android operating system
that may cause apps that
were found on your previous
vehicle drive to not be found
again if you have not turned
off Bluetooth.
My Android phone is
connected, my app(s) are
running, I restarted them,
but I still cannot find any
apps.
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SYNC™
AppLink issues
Possible solution(s)Possible cause(s)Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app
but I still cannot find it on
SYNC.
Try increasing the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no
sound or the sound is very
low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford
SYNC" setting, disable that
setting in the app's settings
menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your
phone than the number of
available Bluetooth ports,
you will not see all of your
apps listed in SYNC's mobile
apps menu.
I can only see some of the
AppLink apps running on my
phone listed in SYNC's
Mobile Apps Menu.
SYNC System Reset
The SYNC system in your vehicle has System Reset feature that can be performed if
the function of a SYNC feature is lost. This reset is intended to restore functionality and
will not erase any information previously stored in the system (Such as paired devices,
phonebook, call history, text messages, or user settings). To perform a System Reset,
press and hold the Seek Up (>>) button while pressing and holding the Radio Power
button. Release both buttons after 2-3 seconds. Please allow a few minutes for the
reset to complete. After a few minutes has passed you can resume using the SYNC
system.
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SYNC™
GENERAL INFORMATION
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Getting to Know Your System
The SYNC 3 system allows you to interact
with a variety of features using the
touchscreen and voice commands. By
integrating with your Bluetooth-enabled
phone, the touchscreen provides easy
interaction with audio, multimedia, climate
control, navigation, and your phone's SYNC
3 compatible apps.
Using the Touchscreen
To operate the touchscreen, you can
simply touch the item or option that you
want to select. The button changes color
when you select it.
The SYNC 3 layout allows you to quickly
select the feature you wish to use.
E270673
Action and DescriptionMenu ItemItem
This bar displays icons and messages pertaining to current
system activities including climate settings, voice
commands and phone functions such as text messages.
Status BarA
This button is available on the main screens. Pressing it
takes you to the home screen view.
HomeB
This shows the current time. You can set the clock manually
or have it controlled by the vehicle's GPS location. See
Settings (page 432).
ClockC
This displays the current outside temperature.Outside
Temperature
D
You can touch any of the buttons on this bar to select a
feature.
Feature BarE
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SYNC™ 3
The touchscreen allows you quick access
to all of your comfort, navigation,
communication and entertainment
options. Using the status and feature bar
you can quickly select the feature you want
to use.
Note: Your system is equipped with a
feature that allows you to access and
control audio features for 10 minutes after
you switch the ignition off (and no doors
open).
The Status Bar
Additional icons also display in the status
bar depending on market, vehicle options
and current operation. If a feature is not
active, the icon does not display. Certain
icons may move to the left or right
depending on what options are active.
Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
911 Assist off.
Cell phone network signal
strength.
Messages may also appear in the status
bar to provide you with notifications. You
can select the message to view the
associated feature.
Feature Bar
FunctionsFeature Bar Item
Allows you to control the media playing in
your vehicle. You can control all audio
features including AM, FM and satellite
radio, CDs, and media streaming over a
Bluetooth device or through a USB
connection.
Audio
Allows you to make calls, receive calls, and
access the phonebook of your connected
device.
Phone
Allows you to see your vehicle's location on
a virtual road map, get driving directions to
your destination and find points of interest
along your route.
Navigation
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SYNC™ 3
FunctionsFeature Bar Item
(If equipped)
Connect and control SYNC 3 compatible
apps running on your iPhone or Android
device. Also, access built-in additional
features such as SiriusXM Traffic and Travel
Link (if equipped).
Apps
You can customize your system with
various settings for the touchscreen display,
feature preferences, and how you want to
interact with your vehicle.
Settings
Cleaning the Touchscreen
You can remove fingerprints with a dry,
clean, soft cloth.
If dirt or fingerprints are still on the screen,
apply a small amount of alcohol to the
cloth and try to clean it again.
Note: Do not use detergent or any type of
solvent to clean the touchscreen.
Note: Do not pour or spray alcohol onto the
touchscreen.
Using Voice Recognition
Using voice commands allows you to keep
your hands on the wheel and focus on
what is in front of you. The system provides
feedback through audible tones, prompts,
questions and spoken confirmations
depending on the situation and the chosen
level of interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure
of your request or when there are multiple
possible responses to your request.
When using voice commands, words and
icons may appear in the status bar
indicating the status of the voice command
session. See Using Voice Recognition
(page 401).
Using the Controls on the Steering
Wheel
Depending on your vehicle and option
package, you can use different controls on
your steering wheel to interact with the
touchscreen system in different ways.
VOL: Control the volume of audio output.
Mute: Mute the audio output.
Voice: Press to start a voice session. Press
again to stop the voice prompt and
immediately begin speaking. Press and
hold to end a voice session.
SEEK NEXT:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
SEEK PREVIOUS:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
PHONE ACCEPT: Press to answer a call
or switch between calls.
PHONE REJECT: Press to end a call or
reject an incoming call.
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SYNC™ 3
Note: On some models, SEEK NEXT may
be combined with PHONE REJECT and
SEEK PREVIOUS may be combined with
PHONE ACCEPT.
M:Touch the control repeatedly to switch
between media sources (modes).
See Steering Wheel (page 79).
Using Your Bezel Controls
Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:
• Power: Switch the audio system on
and off.
• VOL: Control the volume of playing
audio.
• Seek and Tune: se as you normally
would in audio modes.
• Eject: Eject a CD from the audio
system.
• SOURCE or MEDIA: Press repeatedly
to advance through available media
modes.
• SOUND: Press to access the Sound
menu where you can adjust sound and
other audio settings.
• 1-6: Press and hold to store or press to
select an AM, FM or SIRIUS memory
preset. See Audio System (page 333).
• DISP: Switch the display on or off. You
can also touch the screen to switch the
display back on.
• Temperature, fan and climate
control buttons: Control the
temperature, fan speed or settings of
the climate control system. See
Climate Control (page 107).
Safety Information
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
• Do not attempt to service or repair the
system. Have an authorized dealer
check your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h). Make
sure that you review your device's
manual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
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SYNC™ 3
• Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
• All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following table for more specific
examples.
Restricted features
Pairing a Bluetooth phone.Cellular Phone
Browsing of list entries is limited for phone contacts and
recent phone calls.
Editing the keypad code.System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active park
assist are active.
Editing Wi-Fi settings.Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.Text Messages
Using the keyboard to enter a destination.Navigation
Adding or editing Navigation Favorites entries or Avoid
Areas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software and connected features.
• Access to customer support for any
questions you may have.
• Maintain account permissions.
Visit the website to sign up and register.
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Updating Your System
You can choose to download the update
onto a USB drive or use Wi-Fi to deliver
automatic updates.
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SYNC™ 3
USB Updates
To use the USB update you need to log
into your owner account and visit the SYNC
software update page.
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
The website notifies you if an update is
available. You can then select to download
the update.
You will need an empty USB drive. Please
check the website for minimum
requirements. Once you have inserted the
USB drive into your computer, choose to
start the download. Follow the instructions
provided to download the files to the USB
drive.
The installation of most files occurs in the
background, and does not interrupt your
use of the system. Navigation updates
cannot be installed in the background,
because the files are too large.
To install the update in your vehicle,
remove anything that is plugged in the USB
ports on the media hub and plug in the
USB drive containing the update. When
the USB drive is plugged in, the installation
should begin immediately. After a
successful installation, the update is
available the next time the vehicle is
started.
Please refer to the website for any further
actions.
Updating Over Wi-Fi
To update your System over Wi-Fi your
vehicle must be within the range of a Wi-Fi
access point. Data rates may apply.
To connect your system to Wi-Fi,
select:
Menu Item
Settings
Wi-Fi
You can then select your
Wi-Fi network. You may
have to enter the security
code if the network is
secured. The system
confirms when it has
connected to the network.
Available
Wi-Fi
Networks
You must also give the system permission
to update automatically. Upon vehicle
delivery, the System asks you if you would
like to use the automatic update feature.
If you agree to automatic updates, you can
press OK to confirm. If this selection does
not appear upon vehicle delivery you can
access it through the General Settings.
See Settings (page 432). You can also
perform a master reset. See SYNC™ 3
Troubleshooting (page 446).
If you would like to switch this feature
on later, select:
Menu Item
Settings
General
From this menu, you can
enable automatic updates.
If you have not done so
already, the system
prompts you to set up a
Wi-Fi connection when you
enable this feature.
Automatic
System
Updates
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SYNC™ 3
When Wi-Fi and automatic updates are
enabled, your system checks for software
updates periodically. If a new version is
available, it downloads at that time.
Software downloads can take place for up
to 30 minutes after you have switched your
vehicle off. The updates do not interrupt
the normal use of your SYNC 3 system. If
a download does not complete for any
reason, the download continues where it
left off at the next Wi-Fi connected
opportunity. Upon activation of an update,
a banner displays on the touchscreen
indicating the system update. Select the
icon to see more detail. This icon displays
for two ignition cycles.
To switch this feature off:
Menu Item
Settings
General
In this menu selection, you
can change the selection
for automatic updates to
OFF.
Automatic
System
Updates
Customer Assistance
The SYNC support team is available to
help you with any questions you are not
able to answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
United States: 1-800-392-3673.
Canada: 1-800-565-3673.
Times are subject to change due to
holidays.
Privacy Information
When you connect a cellular phone to
SYNC 3, the system creates a profile within
your vehicle that links to that cellular
phone. This profile helps in offering you
more cellular features and operating more
efficiently. Among other things, this profile
may contain data about your cellular
phone book, text messages (read and
unread), and call history, including history
of calls when your cell phone was not
connected to the system. In addition, if you
connect a media device, the system
creates and retains an index of supported
media content. The system also records a
short diagnostic log of approximately 10
minutes of all recent system activity. The
log profile and other system data may be
used to improve the system and help
diagnose any problems that may occur.
The cellular profile, media device index,
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when the
cellular phone or media player is
connected.
If you no longer plan to use the system or
your vehicle, we recommend you perform
a Master Reset to erase all stored
information. You can find more information
about the Master Reset in General
Settings. See Settings (page 432). System
data cannot be accessed without special
equipment and access to your vehicle's
SYNC 3 module. Ford Motor Company and
Ford of Canada do not access the system
data for any purpose other than as
described absent consent, a court order,
or where required by law enforcement,
other government authorities, or other third
parties acting with lawful authority. Other
parties may seek to access the information
independently of Ford Motor Company and
Ford of Canada.
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SYNC™ 3
HOME SCREEN
E224134
See Entertainment (page 406).A
See Phone (page 416).B
See Navigation (page 421).C
USING VOICE RECOGNITION
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands. This allows you
to keep your hands on the steering wheel
and focus on what is in front of you.
E142599
Press the voice control button
on the steering wheel and wait
for the voice prompt.
Note: Press the voice control button again
to interrupt a voice prompt and begin
speaking.
Note: Turn the volume control when a voice
prompt plays to adjust the volume.
Note: Press and hold the voice control
button on the steering wheel to use Siri on
your iOS device.
The following voice commands are
designed to help you from any screen:
• List of Commands
• Help
The following tables list some of the more
frequently used voice commands. For a
complete list of voice commands, refer to
the local Ford website.
General
DescriptionVoice Command
Get a list of voice commands for a specific feature.
1
___ List of Commands
Cancel an active voice session.Cancel
Get a list of voice commands for a specific feature.
1
___ Help
Return to the previous screen.Go back
Go to the main menu.Main Menu
Go to the next page.Next Page
Go to the previous page.Previous Page
1
Add the name of the feature to the command.
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SYNC™ 3
Entertainment
Audio Source
DescriptionVoice Command
Use the radio.Radio
Use the CD player.CD Player
Use a Bluetooth device.Bluetooth Stereo
Use a USB or media player.USB
Radio
DescriptionVoice Command
Listen to AM radio.AM
Tune to a specific AM frequency.
1
AM ___
Listen to DAB radio.DAB
Listen to FM radio.FM
Tune to a specific FM frequency.
1
FM ___
1
Add the radio frequency to two decimal places to the command.
USB and Media Player
DescriptionVoice Command
Play your music by category.
1
Play Album ___
Play Artist ___
Play Genre ___
Play Playlist ___
Play Song ___
Browse music on a USB device.
Browse All Albums
Browse All Artists
Browse All Audiobooks
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DescriptionVoice Command
Browse All Genres
Browse All Playlists
Browse All Podcasts
Browse All Songs
Browse your music by category on a USB device.
1
Browse Album ___
Browse Artist ___
Browse Audiobook ___
Browse Genre ___
Browse Playlist ___
Browse Podcast ___
1
Add an album name, artist name, audiobook name, genre name, playlist name, podcast
name or track name to the command. Say the name exactly as it appears on your device.
Climate Control
Note: Not available through the system on
all models.
DescriptionVoice Command
Set a temperature between 60°F (15.5°C) and 85°F
(29.5°C).
1
Set Temperature ___
Set the temperature to maximum.Max
Set the temperature to minimum.Min
1
Add the required temperature to the command.
Phone
DescriptionVoice Command
Pair a cell phone or Bluetooth enabled device.Pair Phone
Redial the last number that you dialed.Redial
Dial a number.
1
Dial ___
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SYNC™ 3
DescriptionVoice Command
Call a specific contact from your phonebook.
2
Call ___
Call a specific contact from your phonebook at a
specific location.
3
Call ___ ___
Listen to a text message.Listen to Message
Listen to a specific text message from a list of text
messages.
Listen to Message ___
Reply to the last text message.Reply to Message
1
Add the number you want to dial to the command.
2
Add a contact name from your phonebook to the command. Say the name exactly as
it appears on your device.
3
Add a contact name and location from your phonebook to the command. Say the first
and the last name of your contact exactly as it appears on your device.
Navigation (If Equipped)
Setting a Destination
DescriptionVoice Command
Enter a destination address. When prompted,
provide the house number, the street and city.
Find an Address
Search for a point of interest by name or by category.Find a POI
Search for a nearby point of interest by category.
1
Destination Nearest ___
Search for a point of interest category.
1
Find a POI Category
Set your saved home address as your destination.Drive Home
Set your saved place of work as your destination.Drive to Work
Display and select from a list of previous destina-
tions.
Show Previous Destinations
Display and select from a list of favorite destinations.Show Favorites
1
Add a point of interest category or the name of a major brand or chain to the command.
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Route Guidance
DescriptionVoice Command
Cancel the current route.Cancel Route
Select an alternate route.Detour
Repeat the last guidance prompt.Repeat Instruction
Display an overview of the route.Show Route
Display a list of traffic events on your route.Show Traffic
Display a list of all traffic events.Show All Traffic
Display the map on the touchscreen.Show Map
Display a two-dimensional map with north toward
the top of the touchscreen.
North Up
Display a two-dimensional map with the direction
you are traveling toward the top of the touchscreen.
Heading Up
Display a three-dimensional map with the direction
you are traveling toward the front.
Show 3D
Apps
General
DescriptionVoice Command
Start an app. The system prompts your for the app
name.
Mobile Applications
Get a list of apps running on your device.List Applications
Search and connect to apps running on your device.Find Applications
Active App
DescriptionVoice Command
Get a list of voice commands for a specific app.
1
___ Help
Close an app.
1
Exit ___
1
Add an app name to the command.
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SYNC™ 3
Voice Settings
DescriptionVoice Command
Go to the voice settings menu.Voice Settings
Switch long voice prompts on.Interaction Mode Novice
Switch short voice prompts on.Interaction Mode Advanced
Switch call confirmation on. The system prompts
you to confirm before making a call.
Phone Confirmation On
Switch call confirmation off. The system does not
prompt you to confirm before making a call.
Phone Confirmation Off
Switch the display of voice commands on.Voice Command Lists On
Switch the display of voice commands off.Voice Command Lists Off
Automatic Blower Motor Speed
Reduction
If necessary, the system decreases the
blower motor speed when you are using
voice commands to reduce the amount of
background noise in your vehicle. It returns
to normal when you are finished.
Switching Automatic Blower Motor
Speed Reduction Off
Simultaneously press the A/C and
recirculated air buttons.
ENTERTAINMENT
E279740
Message and descriptionMessage
SourcesA
Direct TuneB
PresetsC
You can access these options using the
touchscreen or voice commands.
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SYNC™ 3
Sources
Press this button to select the source of
media you want to listen to.
Menu item
AM
FM
*SIRIUS
CD
The name of the USB that is plugged in displays here.USB
Bluetooth Stereo
If you have SYNC 3 compatible apps on your connected smart phone, they
display here as individual source selections.
Apps
* This feature may not be available in all markets and requires an active subscription.
AM/FM Radio
Tuning a Station
You can use the tune or seek controls on
the radio bezel to select a station.
To tune a station using the
touchscreen, select:
Menu item
Direct Tune
A pop up appears, allowing you to type in
the frequency of a station. You can only
enter a valid station for the source you are
currently listening to.
You can press the backspace button to
delete the previously entered number.
Once you have entered the station's
call numbers, you can select:
Action and descrip-
tion
Menu item
Press to begin
playing the station
you have entered.
Enter
Press to exit
without changing
the station.
Cancel
Presets
To set a new preset, tune to the station
and then press and hold one of the
memory preset buttons. The audio mutes
briefly while the system saves the station
and then returns.
There are two preset banks available for
AM and three banks for FM. To access
additional presets, tap the preset button.
The indicator on the preset button shows
which bank of presets you are currently
viewing.
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SYNC™ 3
SiriusXM® Satellite Radio (If
Activated)
Note: This feature may not be available in
all markets and requires an active
subscription.
E234451
SiriusXM satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SiriusXM satellite radio system includes
hardware and a limited subscription term
that begins on the date of sale or lease of
your vehicle. See an authorized dealer for
availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
list of SiriusXM satellite radio channels,
and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call
SiriusXM at 1-888-539-7474.
Note: SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming. This includes canceling,
moving or adding particular channels, and
its prices, at any time, with or without notice
to you. Ford Motor Company shall not be
responsible for any such programming
changes.
Note: This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
The following buttons are available for SiriusXM:
Action and descriptionMenu item
Touch this button to see a list of available stations.Browse
A pop-up appears, allowing you to type in the call numbers of
a station.
Direct Tune
Once you enter the stations call numbers, you can select:
The system tunes to the station you select.Enter
You exit the pop-up and the current station
continues to play.
Cancel
You can press the backspace button to delete the previous
number.
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Action and descriptionMenu item
Replay audio on the current channel. You can replay approx-
imately 45 minutes of audio as long as you remain tuned to
the current station. Changing stations erases the previous
audio.
Replay
When you are in replay mode, you are not
able to select a different preset until you
return to live audio. Pressing this button
returns you to the live broadcast.
Live
Save the current song, artist, or team as a favorite. The system
alerts you when it plays again on any channel.
ALERT
Selecting this button allows you to enable and edit alerts. See
Settings (page 432).
Memory Presets
To set a preset, tune to the station then
press and hold one of the memory preset
buttons. The audio mutes briefly while the
system saves the station and returns once
the station is stored.
There are three preset banks available for
SiriusXM. To access additional presets, tap
the preset button. The indicator on the
preset button shows which bank of presets
you are currently viewing.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. See
Settings (page 432).
SiriusXM Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clear
of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunder-
storms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower,
a stronger signal may overtake a weaker one and the audio
system may mute.
Station overload
Your display may show ACQUIRING... to indicate the interfer-
ence and the audio system may mute.
Satellite radio signal
interference
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Troubleshooting tips
ActionCauseMessage
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.
Satellite acquiring
signal…
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.SiriusXM has updated the
channels available for your
vehicle.
SIRIUS Subscription
updated
HD Radio™ Information (If
Available)
Note: This feature may not be available in
all markets.
To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 432).
Note: HD Radio broadcasts are not
available in all markets.
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SYNC™ 3
HD Radio technology is the digital
evolution of analog AM/FM radio. Your
system has a special receiver that allows
it to receive digital broadcasts (where
available) in addition to the analog
broadcasts, it already receives. Digital
broadcasts provide a better sound quality
than analog broadcasts with free,
crystal-clear audio and no static or
distortion. For more information, and a
guide to available stations and
programming, please visit:
Website
www.hdradio.com
When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the following indicators on
your screen:
E142616
The HD logo is grey when acquiring a digital
station, and then changes to orange when
digital audio is playing. When this logo is
available, you may also see Title and Artist
fields on-screen.
The multicast indicator appears in FM
mode (only) if the current station is
broadcasting multiple digital broadcasts.
The highlighted numbers signify available
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations (HD2 through HD7) are
only available digitally.
Note: There is also an additional feature
for stations that have more than 1 HD
multicast (For example, HD1 or HD2). The
HD logo and Radio text appears as a button.
Pressing this button allows you to cycle
through all of the HD stations on that
specific frequency. For example, if you are
on 101.1 and it has HD1, HD2, HD3, pressing
the button repeatedly causes the radio to
cycle through the HD stations in a cyclic
increasing order.
When HD Radio broadcasts are active, you can access the following functions:
Action and descriptionMessage
Allows you to save an active channel as a memory preset.
Touch and hold a memory preset slot until the sound returns.
There is a brief mute while the radio saves the station. Sound
returns when the channel saves. When switching to an HD2
or HD3 memory preset, the sound mutes before the digital
audio plays, because the system has to reacquire the digital
signal.
Presets
Note: As with any station you save, you cannot access the saved station if your vehicle is
outside the station’s reception area.
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SYNC™ 3
HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are on the
fringe of the reception area, the station may mute due to
weak signal strength.
Reception area
If you are listening to HD1, the system changes back to the
analog broadcast until the digital broadcast is available again.
However, if you are listening to any of the possible HD2-HD7
multicast channels, the station mutes and stays muted unless
it is able to connect to the digital signal again.
When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the analog
version. Once the receiver verifies the station is an HD Radio
station, it shifts to the digital version. Depending on the station
quality, you may hear a slight sound change when the station
changes from analog to digital. Blending is the shift from
analog to digital sound or digital back to analog sound.
Station blending
In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.
Potential station issues
ActionCauseIssues
No action required. This is a
broadcast issue.
This is poor time alignment by
the radio broadcaster.
Echo, stutter, skip or
repeat in audio.
Increase or decrease in
audio volume.
No action required. The recep-
tion issue may clear up as you
continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or
blending in and out.
No action required. This is
normal behavior. Wait until the
audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is available.
There is an audio mute
delay when selecting
HD2 or HD3, multicast
preset or Direct Tune.
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SYNC™ 3
Potential station issues
ActionCauseIssues
No action required. The station
is not available in your current
location.
The previously stored multicast
preset or direct tune is not
available in your current recep-
tion area.
Cannot access HD2 or
HD3 multicast channel
when recalling a preset
or from a direct tune.
Fill out the station issue form.
*
Data service issue by the radio
broadcaster.
Text information does
not match currently
playing audio.
Fill out the station issue form.
*
Data service issue by the radio
broadcaster.
There is no text
information shown for
currently selected
frequency.
HD Radio Technology manufactured under
license from DTS Inc. U.S. and foreign
patents. HD Radio and the HD and HD
Radio logos are proprietary trademarks of
DTS Inc. Ford Motor Company and DTS
Inc. are not responsible for the content sent
using HD Radio technology. Content may
be changed, added or deleted at any time
at the station owner's discretion.
* You can find the form here:
Website
http://hdradio.com/stations/feedback
CD
Once you select this option, the system
returns you to the main audio screen.
The current audio information appears on
the screen.
The following buttons are also available:
FunctionButton
You can use the browse button to select a track.Browse
Select this button and a small number one displays to indicate
the track is set to repeat.
Repeat
For MP3 CDs, this button allows you to toggle through repeat
off, repeat one track (a small number one displays), and repeat
current folder (a small folder displays).
Select the shuffle symbol to have the audio on the disk play
in random order.
Shuffle
You can use the forward, reverse, pause or
play buttons to control the audio playback.
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SYNC™ 3
Bluetooth Stereo or USB
Bluetooth Stereo and USB allow you to
access media that you store on your
Bluetooth device or USB device such as
music, audio books or podcasts.
The following buttons are available for Bluetooth and USB:
FunctionButton
Pressing the repeat button toggles the repeat setting through
three modes: repeat off (button not highlighted), repeat all
(button highlighted) and repeat track (button highlighted with
a small number one).
Repeat
Play the tracks in random order.Shuffle
You can use the forward, reverse, pause or
play buttons to control the audio playback.
To get more information about the
currently playing track, press the cover art
or Info button.
For some devices, SYNC 3 is able to
provide 30-second skip buttons when you
listen to audio books or podcasts. These
buttons allow you to skip forward or
backward within a track.
While playing audio from a USB device you
can look for certain music by selecting the
following:
FunctionButton
If available, displays the list of tracks in the
Now Playing playlist.
Browse
This option, which is available under
browse, allows you to play all tracks or to
filter the available media into one of the
below categories.
New Search
Play All
Playlists
Artist
Albums
Songs
Genres
Podcasts
Audio books
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SYNC™ 3
FunctionButton
Composers
This button allows you to choose a specific
letter to view within the category you are
browsing.
A-Z Jump
If available, this allows you to browse the
folders and files on your USB device.
Explore Device
USB Ports
E211463
The USB ports are in the center console or
behind a small access door in the
instrument panel.
This feature allows you to plug in USB
media devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
Select this option to play audio from your
USB device.
Apps
The system supports the use of certain
audio apps such as Pandora or iHeartRadio
through a USB or Bluetooth enabled
device.
Each app gives you different on-screen
options depending on the app's content.
See Apps (page 429).
Supported Media Players, Formats
and Metadata Information
The system is capable of hosting nearly
any digital media player, including iPod,
iPhone, and most USB drives.
Supported audio formats include MP3,
WMA, WAV, AAC, and FLAC.
Supported audio file extensions include
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC.
Supported USB file systems include: FAT,
exFAT, and NTFS.
SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the
media files, provide information about the
file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to
50,000 songs per USB device, for up to 10
devices.
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SYNC™ 3
PHONE
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Hands-free calling is one of the main
features of the system. Once you pair your
cell phone, you can access many options
using the touchscreen or voice commands.
While the system supports a variety of
features, many are dependent on your cell
phone’s functionality.
Pairing Your Cell Phone for the
First Time
Pair your Bluetooth enabled phone with
the system before using the functions in
hands-free mode.
Switch on Bluetooth on your device to
begin pairing. See your phone’s manual if
necessary.
To add a phone, select:
Menu Item
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the
system on your phone.
3. Select your vehicle's make and model
as it displays on your phone.
4. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the
pairing is successful.
6. Your phone may prompt you to give
the system permission to access
information. To check your phone’s
compatibility, see your phone’ s manual
or visit the website.
Alternatively, to add a phone, select:
Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
2. Select your phone's name when it
appears on the touchscreen.
3. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
4. The touchscreen indicates when the
pairing is successful.
5. Your phone may prompt you to give
the system permission to access
information. To check your phone’s
compatibility, see your phone’ s manual
or visit the website.
At a minimum, most cell phones with
Bluetooth wireless technology support the
following functions:
• Answering an incoming call.
• Ending a call.
• Dialing a number.
• Call waiting notification.
• Caller identification.
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SYNC™ 3
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone’s compatibility,
see your phone’s manual or visit the
website:
Websites
owner.ford.com
Websites
www.syncmyride.ca
www.syncmaroute.ca
Phone Menu
This menu becomes available after pairing
a phone.
E251249
G
Action and DescriptionMenu ItemItem
Displays your recent calls.Recent
Call List
A
You can place a call by selecting an entry from this list.
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Action and DescriptionMenu ItemItem
You can also sort the calls by selecting the drop down
menu at the top of the screen. You can choose:
MissedOutgoingIncomingAll
All of your contacts from your phone display in alphabet-
ical order.
ContactsB
Selecting this button allows
you to choose a specific letter
to view.
A-Z Jump
Displays the name of your phone and takes you to the
phone settings options.
Phone
Settings
C
From this menu, you can pair subsequent devices, set ring
tones and alerts.
Gives you access to the list of paired or connected
Bluetooth devices allowing you to change or select a
device.
Change
Device
D
Displays all recent text messages.Text
Messages
E
Use this keypad to dial in a phone number.Phone
Keypad
F
Use the backspace button to delete numbers.
Press this button to begin a
call.
Call
Touch this button to reject all incoming calls automatic-
ally. Text message notifications do not display on the
screen. All ringtones and alerts are set to silent.
Do Not
Disturb
G
Users with phones having voice services
may see a button to access the feature.
For example, iPhone users see a Siri button.
A press and hold of the voice button on the
steering wheel also accesses this feature.
Making Calls
There are many ways to make calls from
the SYNC 3 system, including using voice
commands. See Using Voice
Recognition (page 401). You can use the
touchscreen to place calls as well.
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SYNC™ 3
To call a number in your contacts,
select:
Action and DescriptionMenu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select:
Action and DescriptionMenu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select:
Action and DescriptionMenu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.
To accept the call, select:
Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select:
Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
only). See Settings (page 432).
You can select any of the following during
an active phone call:
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SYNC™ 3
Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute
Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select:
Action and DescriptionMenu Item
Have SYNC 3 read the message to you.Hear It
View the text on the touchscreen.View
To call the sender.Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant.
Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
1. Plug your phone into a USB port. See
USB Port (page 355).
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SYNC™ 3
2. Follow the prompts on the
touchscreen.
3. Follow the prompts that appear on
your phone to allow access to Apple
CarPlay.
After completing the setup, your phone
connects to CarPlay automatically when
plugged into a USB port.
To disable this feature from the
Settings screen, select:
Menu Item
Apple CarPlay Preferences
Your device is listed if SYNC detects
Apple CarPlay. Select the name of your
device and select:
Disable
To return to SYNC 3, go to the Apple
CarPlay home screen and select the SYNC
app.
Note: Contact Apple for Apple CarPlay
support.
Android Auto
Android Auto is compatible with most
devices with Android 5.0 or newer.
1. Download the Android Auto app to
your device from Google Play to
prepare your device (this may require
mobile data usage).
Note: The Android Auto App may not be
available within your current market.
2. Plug your device into a USB port. See
USB Port (page 355).
3. To switch this feature on from the
Settings screen, scroll left on the
screen and select:
Menu Item
Android Auto Preferences
Enable Android Auto
Note: Android Auto must be switched on
after plugging in your device.
To disable this feature from the
Settings screen, select:
Menu Item
Android Auto Preferences
Your device is listed if SYNC detects
Android Auto. Select the name of your
device and select:
Disable
Note: You may need to slide your Settings
screen to the left to select Apple CarPlay
Preferences or Android Auto Preferences.
To return to SYNC 3, select the
speedometer icon in the Android Auto
menu bar at the bottom of the
touchscreen, and then touch the option to
return to SYNC.
Note: Contact Google for Android Auto
support.
NAVIGATION
Your navigation system is comprised of
two main features, destination mode and
map mode.
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SYNC™ 3
Map Mode
Map mode shows advanced viewing
comprised of 2D city maps, 3D landmarks
and 3D city models (when available). 2D
city maps show detailed outlines of
buildings, visible land use, landscape
features, and detailed railroad
infrastructure for the most essential cities
around the globe.
3D landmarks appear as clear, visible
objects that are typically recognizable and
have a certain tourism value.
3D city models are complete 3D models
of entire city areas including navigable
roads, parks, rivers and rendered buildings.
3D landmarks and city models appear in
3D map mode only. Coverage of these
varies and improves with updated map
releases.
E207752
Select the zoom in icon to see a
closer view of the map.
E207753
Select the zoom out icon to see
a farther away view of the map.
You can adjust the view in preset
increments. You can also pinch to zoom in
or out of the map.
The information bar tells you the names
of streets, cities or landmarks as you hover
over them with the crosshair curser.
You can change your view of the map by
tapping on the location indicator icon on
the right hand side of the screen. You can
choose from the following options:
E207750
Heading up (2D map) This
always shows the direction of
forward travel to be upward on
the screen. This view is available
for map scales up to 3 mi (5 km).
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North up (2D map) always
shows the northern direction to
be upward on the screen.
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3D map mode provides an
elevated perspective of the map.
Adjust this viewing angle and
rotate the map 180 degrees by
touching the map twice, and
then dragging your finger along the shaded
bar with arrows at the bottom of the map.
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Re-center the map by pressing
this icon whenever you scroll the
map away from your vehicle’s
current location.
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Mute: Press to mute the audio
navigation guidance. Press the
button again to un-mute the
guidance.
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Points of Interest (POI)
grouping icon: You can choose
up to three POI icons to display
on the map. If the chosen POIs
are located close together or are
at the same location a box is used to
display a single category icon instead of
repeating the same icon, in order to reduce
clutter. When you select the box on the
map, a pop-up appears indicating how
many POIs are in this location. Select the
pop up to see a list of the available POIs.
You can scroll through and select POIs
from this list.
If your vehicle is low on charge or fuel,
station icons automatically display on the
map.
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SYNC™ 3
If you have subscribed to SiriusXM Traffic
and Travel Link (where available), traffic
flow will be indicated on the map by green
(clear), yellow (slowing), and red
(stopped) road highlights. Traffic flow is
indicated where the information is
available and varies across the US.
You can choose to display traffic icons on
the map representing twelve different
types of incidents. See Settings (page
432).
You can set a destination by hovering
above a location and selecting:
Button
Start
Destination Mode
To set a destination, press:
DescriptionMenu Item
Destination
Enter a navigation destination in any of the following formats:
Street AddressSearch
(number, street, city, state)
For example "12 Mainstreet Dearborn MI"
Partial Address
(number, street) if searching in current state
(number, street and zip code (or postal code in Canada)) if searching
out of state
You can enter unique addresses that contain door number prefixes
with or without the prefix. For example, you could enter "6N340
Fairway Lane" or "340 Fairway Lane".
City
(name or zip code)
Point of Interest
(name or category)
Intersection
(street 1 / street 2)
(street 1 and street 2)
(street 1 & street 2)
(street 1 @ street 2)
(street 1 at street 2)
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DescriptionMenu Item
Latitude and Longitude
(##.###### , ##.######)
This is in a decimal degrees format, one to six decimal places are
accepted.
You are given autocomplete options below the address bar to select
as you type.
If you do not give an exact destination, a menu displays with your
possible selections.
Collections of your last 40 navigation destinations display here.Previous Destina-
tions You can select any option from the list to select it as your destination.
Select this option to remove all previous destinations.Delete
All
Select to navigate to your set Home destination.Home
The time it takes to travel from your current location to Home displays.
To set your Home, press:
A prompt appears asking if you would like to create a
favorite for home. Select:
Home
Enter a location into the search bar and press:Yes
Save
Select to navigate to your set Work destination.Work
The time it takes to travel from your current location to Work displays.
To set your Work:
A prompt appears asking if you would like to create a
favorite for work. Select:
Work
Enter a location into the search bar and press:Yes
Save
Favorites include any location you have previously saved.Favorites
To add Favorites:
Select this button and enter a location into the destination
bar.
Add a
Favorite
Select this option to have the system locate the address
you have entered.
Search
Select this button when the address you have entered
appears on the screen.
Save
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SYNC™ 3
DescriptionMenu Item
The address saves as a favorite and you see the favorites screen. You
can now select this address from the favorites screen.
POI categories that may display (based on market and vehicle
configuration):
Point of Interest
(POI) Categories
Food
Fuel
Hotel
ATM
Press to view additional categories. Once you have selected
a category, follow the menus to find what you are looking
for.
See All
Inside of these categories you can search by:
Nearby
Along Route
Near Destination
In a City
Once you have chosen your destination, press:
Action and DescriptionMenu Item
This saves the destination to your favorites.Save
This shows you a map of your entire route. You can then choose your
route from three different options.
Start
Uses the fastest moving roads
possible.
Fastest
Uses the shortest distance possible.Shortest
Uses the most fuel-efficient route.Economical Route
The time and distance for each route also displays.
On the route screen, you can choose to cancel the current navigation.
The system asks for confirmation then returns you to the map mode
screen.
Cancel
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SYNC™ 3
Once you have chosen your destination, press:
Action and DescriptionMenu Item
The system uses a variety of screens and prompts to guide you to your
destination.
Start
During Route guidance, you can press the maneuver arrow icon on the
map if you want the system to repeat route guidance instructions.
When the system repeats the last guidance instruction, it updates the
distance to the next guidance instruction, since it detects that the
vehicle is moving.
The navigation map shows your estimated time of arrival, remaining
travel time and the distance to your destination.
SYNC 3 may not always announce vehicle arrival at the exact point
of your destination and you may have to cancel a route manually.
Navigation Menu
In map mode and during active navigation
you can access the navigation menu.
During active navigation, touch the bottom
of the screen to view the menu and other
buttons.
To access the Navigation menu, press:
Button
Menu
You can then select:
A full screen map displays during navigation.Full MapScreen View
Highway exit information displays on the right hand side
of the screen during navigation.
Highway
Exit Info
Points of interest icons display for restaurants, hotels,
fuel stations and ATMs when they are present at the
exit. You can select the POI icons to receive a listing of
specific locations. You can select the POI location as a
waypoint or destination if desired.
Only available during an active route. Displays all of the
turns on the current route.
Turn List
You can choose to avoid any road on the turn list by
selecting the road from the list. A screen then appears
and you can press:
Avoid
The system calculates a new route and displays a new
turn list.
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SYNC™ 3
Button
You can find the SiriusXM Traffic and Travel Link information by
pressing this button. This information requires an active subscription
to SiriusXM Traffic and Travel Link.
Traffic List
When a route is not active, a list of nearby traffic incidents displays
(if any are present).
When a route is active, you can choose to display a list of traffic nearby
or on the route.
Press this button to adjust your preferences. See Settings (page 432).Navigation
Settings
Provides your current location city and the nearest road.Where Am I?
The following are only available on the menu during an active navigation route:
The system asks for confirmation and then returns you to the map
mode screen.
Cancel Route
Press this to see a map of the full route.View Route
An alternate route displays in comparison with the current route.Detour
Only available if you have an active waypoint on your route. See
Waypoints later in this section for information on how to set
waypoints.
Edit Waypoints
Use this button to re-order or remove your waypoints.
Optimize OrderYou can
also have
the system
set the
order for
you by
pressing:
GoTo return to
your route
press:
Waypoints
You can add a waypoint to a navigation
route as a destination along your route.
To add a waypoint:
1. Select the search icon (magnifying
glass) while on an active route. This
brings up the destination menu.
2. Set your destination using any of the
given methods. Once the destination
has been selected, the screen allows
you to set the destination as a
waypoint by selecting:
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SYNC™ 3
Menu Item
The waypoint list then appears and you are
able to re-order all of your waypoints by
selecting the menu icon on the right hand
side of the location. You can select up to
five waypoints.
Add Waypoint
Optimize OrderYou can also have the system set the order
for you by pressing:
GoTo return to your route, press:
SYNC AppLink
The AppLink app allows you to use some
SYNC 3 navigation features on your phone.
First Mile Navigation
When you switch your ignition off, the
location of your vehicle is recorded and
sent to your SYNC AppLink app. The
location of your vehicle can be viewed
within the app. You can also view walking
directions to your vehicle.
Last Mile Navigation
When you park near your destination, the
system provides walking directions to your
destination.
POI Search
Your paired phone can be used to access
additional points of interest (POI). These
points of interest can only be access when
your phone is paired.
Send To Car
You can send destinations to your
navigation system using a computer or
phone using AppLink.
cityseeker (If Equipped)
Note: cityseeker point of interest (POI)
information is limited to approximately 1,110
cities (1,049 in the United States, 36 in
Canada and 15 in Mexico).
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cityseeker, when available, is a service that
provides more information about certain
points of interest such as restaurants,
hotels and attractions.
When you have selected a point of interest,
the location and information appear, such
as address, phone number and a star
rating.
Press More Information to see a photo,
a review, a list of services and facilities, the
average room or meal price and the web
address. This screen displays the point of
interest icons.
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SYNC™ 3
For restaurants, cityseeker can provide
information such as star rating, average
cost, review, handicap access, hours of
operation, and website address.
For hotels, cityseeker can provide
information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address. Hotel service icons include:
• Restaurant
• Business center
• Handicap facilities
• Laundry
• Refrigerator
• 24 hour room service
• Fitness center
• Internet access
• Pool
• Wi-Fi
Attractions include nearby landmarks,
amusement parks, historic buildings and
more. cityseeker can provide information
such as star rating, reviews, hour of
operation and admission price.
SiriusXM Traffic and Travel Link (If
Equipped)
SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
only in select markets. You must activate
and subscribe to receive SiriusXM Traffic
and Travel Link information. It helps you
locate the best gas prices, find movie
listings, get current traffic alerts, view the
weather map, get accurate ski conditions
and see current sports scores. See Apps
(page 429).
The system calculates a reasonable
efficient route based on available speed
limits, traffic, and road conditions. You may
know a local short cut that is more efficient
at a given time than the route provided by
SYNC 3, but you should expect a slight
difference in minutes or miles with the
SYNC 3 route.
Navigation Map Updates
Annual navigation map updates are
available for purchase through your
dealership, by calling 1-866-462-8837 in
the United States and Canada or
01-800-557-5539 in Mexico. You can also
visit:
Website
www.navigation.com/sync
You need to specify the make and model
of your vehicle to determine if there is an
update available.
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
HERE by going to
www.here.com/mapcreator. HERE
evaluates all reported map errors and
responds with the result of their
investigation by e-mail.
Map coverage includes the USA (including
Puerto Rico and the US Virgin Islands),
Canada and Mexico.
APPS
The system enables voice, steering wheel,
and touch screen control of SYNC 3
AppLink enabled smartphone apps.
Once an app is running through AppLink,
you can control main features of the app
through voice commands and steering
wheel controls.
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SYNC™ 3
Note: Available AppLink enabled apps will
vary by market.
Note: You must pair and connect your
smartphone via Bluetooth to SYNC 3 to
access AppLink.
Note: iPhone users may have to connect
the phone to a USB port with an Apple USB
cable.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit:
Websites
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Note: Make sure you have an active account
for the app that you have downloaded.
Some apps will work automatically with no
setup. Other apps will want you to configure
your personal settings and personalize your
experience by creating stations or
favorites.We recommend you do this at
home or outside of your vehicle.
Note: We encourage you to review the
smartphone app’s terms of service and
privacy policies because Ford is not
responsible for your app or its use of data.
Note: AppLink is a native SYNC system
feature. Accessing mobile apps through
AppLink is only possible when Android Auto
or Apple CarPlay are disabled. Some apps
may only be accessible in the car through
AppLink and others only through Android
Auto or Apple CarPlay. Please refer to the
Smartphone Connectivity information to
disable Android Auto or Apple CarPlay.
Note: In order to use an app with SYNC 3,
the app needs to be running in the
background of your phone. If you shut down
the app on your phone, it shuts down the
app on SYNC 3 as well.
Note: If a SYNC 3 AppLink compatible app
is not shown in the Apps Domain, make sure
the required app is running on the mobile
device.
Action and Descrip-
tion
Menu Item
SYNC 3 will search
and connect to
compatible app(s)
running on your
mobile device.
Find Mobile Apps
Enabling SYNC 3 Mobile Apps
In order to enable mobile apps, SYNC 3
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.
The connected device sends data to Ford
in the United States. The information is
encrypted and includes your VIN, SYNC 3
module number, odometer, usage
statistics and debugging information. We
retain this data for only as long as
necessary to provide this service,
troubleshoot, and improve products and
services and to offer you products and
services that may interest you where
allowed by law.
Note: You must enable mobile apps for
each connected device the first time you
select a mobile app using the system.
Note: Ford reserves the right to limit
functionality or deactivate mobile apps at
any time.
Note: Standard data rates apply. Ford is
not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
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SYNC™ 3
You can enable and disable apps through
settings. See Settings (page 432).
App Permissions
The system organizes the App permissions
into groups. You can grant these group
permissions individually. You can change
a permission group status any time when
not driving, by using the settings menu.
While in the settings menu, you can also
see the data included in each group.
When you launch an app using SYNC 3,
the system may ask you to grant certain
permissions, for example Vehicle
information, Driving characteristics, GPS
and Speed, and/or Push notifications. You
can enable all groups or none of them
during the initial app permissions prompts.
The settings menu offers individual group
permission control.
Note: You are only prompted to grant
permissions the first time you use an app
with SYNC 3.
Note: If you disable group permissions,
apps will still be enabled to work with SYNC
3 unless you deactivate All Apps in the
settings menu.
SiriusXM Traffic and Travel Link (If
Equipped)
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: SiriusXM Traffic and Travel Link may
not be available in all markets.
Note: In order to use SiriusXM Traffic and
Travel Link, your vehicle must have
navigation.
Note: A paid subscription is required to
access and use these features. Go to
www.siriusxm.com/travellink for more
information.
Note: Visit www.siriusxm.com/traffic and
click on Coverage map and details for a
complete listing of all traffic areas covered
by SiriusXM Traffic and Travel Link.
Note: Neither Sirius nor Ford is responsible
for any errors or inaccuracies in the SiriusXM
Traffic and Travel Link services or its use in
vehicles.
When you subscribe to SiriusXM Traffic
and Travel Link, it can help you locate the
best gas prices, find movie listings, get
current traffic alerts, view the current
weather map, get accurate ski conditions
and see scores to current sports games.
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SYNC™ 3
Action and DescriptionMenu Item
Touch these buttons to identify traffic incidents on your route,
near your vehicle’s current location or near any of your favorite
places, if programmed.
Traffic on Route
Traffic Nearby
Touch this button to view fuel prices at stations close to your
vehicle’s location or on an active navigation route.
Fuel Prices
Touch this button to view nearby movie theaters and their
show times, if available.
Movie Listings
Touch this button to view the nearby weather, current weather,
or the five-day forecast for the chosen area.
Weather
Select to see the weather map,
which can show storms, radar
information, charts and winds.
Map
Select to choose from a listing of
weather locations.
Area
Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.
Sports Info
Touch this button to view ski conditions for a specific area.Ski Conditions
SETTINGS
Under this menu, you can access and
adjust the settings for many of the system
features. To access additional settings,
swipe the screen left or right.
Sound
Pressing this button allows you to adjust
the following:
Sound Settings
Returns Treble, Midrange, and Bass sound settings to factory levels.Reset All
Adjusts the high frequency level.Treble
Adjusts the middle frequency level.Midrange
Adjusts the low frequency level.Bass
Adjusts the sound ratio from side to side or front to back.Balance / Fade
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SYNC™ 3
Sound Settings
Adjusts the amount the audio system volume increases with speed,
or turns the feature off.
Speed
Compensated
Vol.
Optimizes the sound based on the location of the listeners.Occupancy Mode
StereoSound Settings
Surround
Your vehicle might not have all of these features.
Media Player
This button is available when a media
device such as a Bluetooth Stereo or USB
device is the active audio source. Pressing
the button allows you to access the
following options for active devices only.
Action and DescriptionMenu Item
For some USB devices, SYNC 3 can adjust the playback speed of
podcasts. When a podcast is playing, you can choose:
Podcast Speed
FasterNormalSlower
For some USB devices, SYNC 3 can adjust the playback speed of
audiobooks. When an audiobook is playing, you can choose:
Audiobook Speed
FasterNormalSlower
Cover art displays from your device’s music
files. If no cover art for the files exists on the
device, then the Gracenote Database provides
cover art.
Media PlayerCover Art Priority
The Gracenote Database supplied cover art is
used for your music files. This overrides any
cover art from your device.
Gracenote®
Switches on and off Gracenote® to provide metadata information
such as genre, artist, album.
Gracenote®
Management
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SYNC™ 3
Action and DescriptionMenu Item
This allows you to view the version level of the Gracenote Database.Gracenote® Data-
base Info
This allows you to view the manufacturer and model number of your
media device.
Device Informa-
tion
Erase the stored in media information in order to re-index.Update Media
Index
Clock
To adjust the time, select the up and down
arrows on either side of the screen. The
arrows on the left adjust the hour and
arrows on the right adjust the minute. You
can then select AM or PM.
You can adjust the following features:
Action and DescriptionMenu Item
Select how time displays.Clock Format
When active, the clock adjusts to time zone changes.Auto Time Zone
Update This feature is only available in vehicles with navigation.
When selected, the vehicle clock resets to GPS satellite time.Reset Clock to
GPS Time
The system automatically saves any
updates you make to the settings.
Bluetooth
Pressing this button allows you to access
the following:
ActionMenu Item
Turning Bluetooth off disconnects all devices and does not permit
new connections.
Bluetooth
You must activate Bluetooth to pair a
Bluetooth-enabled device.
The processes of pairing a Bluetooth
device is the same as pairing a phone. See
Pairing a Device in Phone settings for how
to pair a device and the available options.
Phone
Pair your Bluetooth-enabled phone with
the system before using the functions in
hands-free mode.
Switch on Bluetooth on your device to
begin pairing. See your phone’s manual if
necessary.
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SYNC™ 3
To add a phone, select:
Menu Item
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the
system on your phone.
3. Select your vehicle's make and model
as it displays on your phone.
4. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the
pairing is successful.
6. Your phone may prompt you to give
the system permission to access
information. To check your phone’s
compatibility, see your phone’ s manual
or visit the website.
Alternatively, to add a phone, select:
Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
2. Select your phone's name when it
appears on the touchscreen.
3. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
4. The touchscreen indicates when the
pairing is successful.
5. Your phone may prompt you to give
the system permission to access
information. To check your phone’s
compatibility, see your phone’ s manual
or visit the website.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone’s compatibility,
see your phone’s manual or visit the
website:
Website
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Once you have paired a device you can
adjust the following options.
Action and DescriptionMenu Item
View Devices
You can then select:
You can add a Bluetooth-enabled device by following the steps in
the previous table.
Add a Bluetooth
Device
You can select a phone by touching the name of the phone on the screen. You then
have the following options:
Depending on the status of the device, you can select either of these
options to interact with the selected device.
Connect
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Action and DescriptionMenu Item
Disconnect
Allows you to select this device to be your preferred device.Make Primary
Removes the selected device from the system.Delete
Pressing the info icon next to the device
name allows you to see phone and device
information
Action and DescriptionMenu Item
Manage Contacts
You can then select:
Enable this option to have SYNC 3 periodically re-download your
phonebook to keep your contact list up to date.
Auto-Download
Contacts
Choose how you would like the system to display your contacts. You
can choose:
Sort By:
Last NameFirst Name
Select this option to re-download your contact list manually.Re-download
Contacts
Select this option to delete the in vehicle contact list. Deleting the
in vehicle list does not erase the contact list on the connected phone.
Delete Contacts
Action and DescriptionMenu Item
Set Phone Ringtone
You can then select:
No sound plays when a call comes to your phone.No Ringtone
The currently selected ringtone on your phone plays when you receive
a call. This option may not be available for all phones. If this option
is available, it is the default setting.
Use Phone Ring-
tone
You can also select one of the three available ringers.
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Action and DescriptionMenu Item
Text Messaging
You can then select:
No sound plays when a message comes to your phone.No Alert
(Silence)
You can select one of the three available notification sounds.
When enabled, a voice prompt alerts you when you receive a new
message.
Voice Readout
You can enable and disable the following options as well:
Action and DescriptionMenu Item
When enabled, vehicle audio (such as radio or apps) is muted for the
duration of the phone call even when the phone call is in privacy.
Mute Audio in
Privacy
When enabled, an alert displays that your phone is roaming when
you attempt to place a call.
Roaming
Warning
When enabled, a message displays when the battery on your phone
is running low.
Low Battery
Notification
911 Assist
Note: This service is only available in the
United States and Canada.
Select this button to modify the on or off
setting for this feature. If the mobile
phone’s contacts have been downloaded,
you can adjust the following option:
Action and DescriptionMenu Item
You can select up to two numbers from your mobile device's phone-
book as emergency contacts for quick access at the end of the 911
Assist call process.
Set Emergency
Contacts
Radio
This button is available if a Radio source
such as AM or FM is the active media
source. Pressing the button allows you to
access the following features:
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Action and DescriptionMenu Item
Activation of this feature allows you to listen to HD radio broadcasts.FM HD Radio
AM HD Radio
(Dependent on
current radio
source, If Avail-
able)
This feature is available when FM Radio is your active media source.
Activate this feature to have the system display radio text.
Radio Text
RefreshAutoset Presets
(AST)
Selecting this option stores the six strongest stations in your current
location to the last preset bank of the currently tuned source.
Sirius XM (If equipped)
Action and DescriptionMenu Item
After selecting a category, the seek function only stops on channels
that are inside that selected category.
Set Category for
Seek
Select to create a personal identification number (PIN). This allows
you to lock or unlock channels. Your initial PIN is 1234.
Parental
Lockout
Select to switch on, off or delete alerts.Edit Alerts
The Electronic Serial Number is on this screen. This number is necessary to activate,
modify or track your account through Sirius XM.
Navigation
You can adjust many of the Navigation
preferences by selecting the following
menus.
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SYNC™ 3
Map Preferences
Action and DescriptionMenu Item
Map Preferences
Then select any of the following:
When this option is active, the system shows 3D renderings of build-
ings.
3D City Model
When enabled, your vehicle’s previously traveled route displays with
white dots.
Breadcrumbs
Enable this feature to display up to 3 POI icons on the navigation map.POI Icons
A rest area POI icon may display on the map regardless of this setting.
Select POIsWhen this feature is active you can select the
icons you want displayed by selecting:
This menu allows you to choose which incident icons you would like
to have displayed on the navigation map.
Incident Map
Icons
Route Preferences
Second Level Messages, Actions and DescriptionsMenu Item
Route Preferences
Then select any of the following:
Choose to have the system display your chosen route type.Preferred Route
EcoFastestShortest
Bypass route selection in destination programming. The system only
calculates one route based on your preferred route setting.
Always Use ___
Route
When activated, the system uses your selected route type to calculate
only one route to the desired destination.
The system selects High Occupancy Vehicle or car pool lanes when
providing route guidance.
Use HOV Lanes
The system searches for and displays available parking locations as
you approach your destination.
Automatically
Find Parking
Select a level of cost for the calculated Eco Route. The higher the
setting, the longer the time allotment is for the route.
Eco Time
Penalty
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
SYNC™ 3
Second Level Messages, Actions and DescriptionsMenu Item
Enable or disable considering traffic information when planning a
route. The system can find a faster route based on heavy traffic flow
information or detect a Road Closed incident and find a detour route
if possible.
Dynamic Route
Guidance
If selected, SYNC 3 avoids freeways when computing a navigation
route.
Avoid Freeways
If selected, SYNC 3 avoids Toll Roads when computing a navigation
route.
Avoid Toll
Roads
If selected, SYNC 3 avoids the use of Ferries or Trains when computing
a navigation route.
Avoid
Ferries/Car
Trains
Navigation Preferences
Action and DescriptionMenu Item
Navigation Preferences
You can adjust how the system provides prompts.Guidance
Prompts
Then select any of the following:
A tone sounds followed by voice instructions.Voice and Tones
Only voice instructions are given.Voice Only
Only a tone sounds to prompt you.Tones Only
Mobile Apps
You can enable the control of compatible
mobile apps running on your Bluetooth or
USB device on SYNC 3. In order to enable
mobile apps, SYNC 3 requires user consent
to send and receive app authorization
information and updates using the data
plan associated with the connected device.
The connected devices send data to us in
the United States. The encrypted
information includes your VIN, SYNC 3
module number, anonymous usage
statistics and debugging information.
Updates may take place.
Note: All Mobile Apps may not be
compatible with the system.
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SYNC™ 3
Note: Standard data rates will apply. We
are not responsible for any additional
charges you may receive from your service
provider, when your vehicle sends or receives
data through the connected device. This
includes any additional charges incurred due
to driving in areas when roaming out of a
home network.
Action and DescriptionMenu Item
Enable or disable the use of mobile apps on SYNC 3.Mobile Apps
Disabling mobile apps in the settings menu disables automatic
updates and the use of mobile apps on SYNC 3.
You can view the status of mobile app permissions in the settings
menu.
Once Mobile Apps is enabled, you have the following options:
This provides information on the current state of available app
updates.
Update Mobile
Apps
There are three possible statuses:
Updating Mobile Apps…Up-To-DateUpdate Needed
The system is trying to receive
an update.
No update is
required.
The system has
detected a new app
requiring authoriza-
tion or a general
permissions update is
required.
Select this button if an
update is required and you
want to request this update
manually. For example, when
your mobile device is
connected to a Wi-Fi hotspot,
select:
Request Update
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
SYNC™ 3
Action and DescriptionMenu Item
Request Update
Grant or deny permissions to all apps at once.All Apps
Grant or deny an individual app particular permissions. App permis-
sions are organized into groups. By pressing the info book icon, you
can see which signals are included in each group.
There may also
be SYNC 3
enabled apps
listed under
these options.
Note: We are not responsible or liable for
any damages or loss of privacy relating to
usage of an app, or dissemination of any
vehicle data that you give us approval to
provide to an app.
General
Access and adjust the system settings,
voice features, as well as phone, navigation
and wireless settings.
Menu Item
Select to have the touchscreen display in English,
Spanish or French.
Language
Select to display units in kilometers or miles.Distance
Select to display units in Celsius or Fahrenheit.Temperature
Select to have the system beep to confirm choices
made through the touchscreen.
Touch Panel Beep
When you activate this option, the system automatic-
ally updates when you have an available Internet
connection through a Wi-Fi network or mobile
connection.
Automatic System Updates
Information pertaining to the system and its software.About SYNC
Documentation of the software license for the system.Software Licenses
Select to restore factory defaults. This erases all
personal settings and personal data.
Master Reset
Wi-Fi & Hotspot
Access SYNC Wi-Fi and Vehicle Hotspot
settings and information.
System Wi-Fi
You can access the following:
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
SYNC™ 3
Action and DescriptionMenu Item
Enable this option to connect to Wi-Fi for SYNC 3 vehicle software
updates.
Wi-Fi
This provides you with a list of available Wi-Fi networks within range.Available
Networks
Clicking on a network from the list allows you to connect or disconnect
from that network. The system may require a security code to
connect.
When you click the information button next to a network, more
information about the network displays such as the signal strength,
connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Fi
network is within range if SYNC is not already connected.
Wi-Fi Available
Notifications
Vehicle Hotspot (If Equipped)
You can access the following:
Action and DescriptionMenu Item
Allows you to turn the hotspot on and off.Wi-Fi Hotspot
On/Off
Allows you to view and edit hotspot settings such as the SSID and
password.
Settings
Allows you to view your vehicle's hotspot plan and data usage.Data Usage
Allows you to manage devices connected to your hotspot.Manage Devices
Note: The Vehicle Wi-Fi Hotspot (Vehicle
Hotspot) may be operational while ignition
is On and may remain operational while the
ignition is Off.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
Note: It is the account owner’s
responsibility to remove the vehicle from
the vehicle network carrier account when
ownership of the vehicle is transferred. If the
owner would like to remove the vehicle from
the account for any reason, please contact
your vehicle network carrier for more
information.
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SYNC™ 3
Note: Data you share, e.g. the Vehicle
Identification Number (VIN), SIM Card ID,
and data plan usage, between us and the
vehicle network carrier is used to provide
the Vehicle Hotspot service in accordance
with your vehicle network carrier agreement,
coverage and availability, and may be used
to enable a seamless transition from an old
to new embedded modem and to confirm
any successfully delivered updates.
Note: For your convenience data usage may
be available for monitoring under Settings
but may not reflect actual or current usage.
The vehicle network carrier is responsible
for providing information about your
account. Please contact the vehicle network
carrier for more information.
Note: We may need to update operating
system software on your vehicle, including
security updates and bug fixes, to keep
connected services current, like Vehicle
Hotspot, without prior notice to you.
Note: If you do not have an active vehicle
hotspot data plan, open your web browser
and go to a website using the HTTP protocol
to be automatically redirected to the vehicle
network carrier landing page where you can
purchase data. Websites using HTTPS will
not automatically redirect.
Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.
This sets the color to the highest intensity.
You can drag the colors up and down to
increase or decrease the intensity.
To switch ambient lighting off, press the
active color once or drag the active color
all the way down to zero intensity.
Vehicle
Note: Your vehicle may not have all of
these features.
You can select the following features to
update their settings.
Door Keypad Code (If equipped)
Select this button to add or erase a
personal door keypad code. To add or
erase a personal code, you first need to
enter the five-digit factory set code. You
can find this code on the owner's wallet
card in the glove box or from your
authorized dealer.
Camera Settings
To make adjustments using the touchscreen, select:
Action and DescriptionMessage
Camera Settings
Then select from the following:
When the reverse sensing system detects an object, it displays red,
yellow and green highlights at the top of the image.
Enhanced Park
Aids
You can enable or disable this option using the slider.Rear Camera
Delay
You can find more information on the rear-view camera system in the parking aids chapter
of your owner manual.
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SYNC™ 3
Onboard Modem Serial Number (ESN)
Selecting this button on the settings menu
shows you the ESN number for your
system. You need this number for certain
registrations such as Satellite Radio.
Display
To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
The screen goes black and does not display anything. To switch the
screen back on, simply tap the screen.
Display Off
Make the screen display brighter or dimmer.Brightness
Enable this option to have your screen display minimal content.
Pressing anywhere on the screen, using the reverse camera, or touching
an interactive icon returns the screen to normal content.
Calm Screen
Allows you to select a screen background color.Background
You can select:Mode
The screen automatically switches between day and
night modes based on the outside light level.
Auto
The screen displays with a light background to enhance
daytime viewing.
Day
The screen displays with a darker background to make
nighttime viewing easier.
Night
Enable this option to automatically dim the display brightness based
on ambient lighting conditions.
Auto Dim
Voice Control
You can adjust the voice control settings
by selecting the following options.
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SYNC™ 3
Menu Item
Enable this option to remove additional voice prompts
and confirmations.
Advanced Mode
Enable this option to have the system confirm a contacts
name with you before making a call.
Phone Confirmation
Enable this option to have the system display a list of
available voice commands when the voice button is
pressed.
Voice Command List
Valet Mode
Valet mode allows you to lock the system.
No information is accessible until the
system is unlocked with the correct PIN.
When you select valet mode a pop up
appears informing you that a four digit
code must be entered to enable and
disable valet mode. You can use any PIN
you chose but you must use the same PIN
to disable valet mode. The system asks
you to input the code.
Note: If the system is locked and you
cannot remember the PIN, please contact
the Customer Relationship Center.
United States: 1-800-392-3673
Canada: 1-800-565-3673
To enable valet mode, enter your chosen
PIN. The system then asks to confirm your
PIN by reentering it. The system then locks.
To unlock the system, enter the same pin
number. The system reconnects to your
phone and all of your options are available
again.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.
However, should questions arise, please
refer to the tables below.
To check your cell phone's compatibility,
visit the Ford website.
Website
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
SYNC™ 3
Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audio
adjustments.
The audio control
settings on your cell
phone may be affecting
SYNC 3 performance.
There is back-
ground noise
during a phone
call.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
During a call, I
can hear the
other person
but they cannot
hear me.
Make sure that the microphone for SYNC
3 is not set to off. Look for the microphone
icon on the phone screen.
To restart your system, shut down the
engine, open and close the door, and then
lock the door and wait for 2-3 minutes.
Make sure that your SYNC 3 screen is black
and the lighted USB port is off.
The system may need to
be restarted.
During a call, I
cannot hear the
other person
and they cannot
hear me.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book.
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Possible cell phone
malfunction.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Limitations on your cell
phone's capability.
The system
says "Phone-
book down-
loaded" but my
SYNC 3 phone-
book is empty or
is missing
contacts.
If the missing contacts are stored on your
SIM card, move them to your cell phone's
memory.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
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SYNC™ 3
Cell phone issues
Possible solutionPossible causeIssue
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
I am having
trouble
connecting my
cell phone to
SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
Try deleting your device from SYNC 3 and
deleting SYNC from your device, then trying
again.
Always check the security and auto accept
prompt settings relative to the SYNC 3
Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
Text messaging
is not working
on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
iPhone • Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
• Press the blue circle to the right of the
device named with your vehicle make
and model to enter the next menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.
Your iPhone is now set up to forward
incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.
Replying to text messages using SYNC 3 is
not supported by iPhone.
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SYNC™ 3
Cell phone issues
Possible solutionPossible causeIssue
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone.
Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion.
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device.
Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream.
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SYNC™ 3
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
The device is not
connected.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device.
Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 406).
The file format is not
supported by SYNC 3.
Update media index. See Settings (page
432).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound.
To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
SYNC™ 3
Wi-Fi Issues
Possible solutionPossible causeIssue
Verify password.Password error.Failed connection.
Check for a poor Wi-Fi
signal.
Weak signal.
Use a unique name for your
SSID, don’t use the default
name unless it contains a
unique identifier, such as
part of the MAC address.
Multiple Access points
within range with the same
SSID.
Position the vehicle close to
the hotspot with the front of
the vehicle facing the
hotspot direction and
remove obstacles if
possible. Other Wi-Fi,
Bluetooth, microwave and
cordless phones may cause
interference.
Weak signal probably due
to distance from the
hotspot, obstruction or high
interference.
Disconnecting after
successful connection.
If the vehicle is equipped
with heated windshield, try
positioning the vehicle so
that the windshield is not
facing the hotspot. If you
have metallic window tinting
There may be an obstruction
between SYNC 3 and the
hotspot.
Poor signal seen by SYNC 3
despite being near a
hotspot.
but not on the windshield,
position the vehicle to face
the hotspot. If all windows
are tinted, you can open the
windows in the direction of
the hotspot if that is feas-
ible.
Try to remove other
obstructions that may
impact signal quality such
as opening the garage door.
Please set the network to
visible and try again.
The hotspot was defined as
a hidden network.
A hotspot is not listed in the
list of available networks.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
SYNC™ 3
Wi-Fi Issues
Possible solutionPossible causeIssue
SYNC 3 currently does not
provide a hotspot
SYNC 3 does not currently
provide a hotspot.
SYNC 3 is not seen when
searching for Wi-Fi networks
from your phone or other
devices.
Check the signal quality
(under network details), if
SYNC 3 indicates good or
excellent, test with another
high-speed equipped
hotspot where the environ-
ment is more predictable.
Poor signal strength, too far
from the hotspot, hotspot is
supporting multiple
connections, slow Internet
connection or other prob-
lems.
Software download takes
too long.
Test the connection with
another device, if the
hotspot requires a subscrip-
tion, you may contact the
service provider.
It is possible that there is no
new software. The
connected hotspot may be
a managed one and it
requires either a subscrip-
tion or agreeing to the terms
and conditions.
SYNC 3 seems to connect
with a hotspot and the
signal strength is excellent
but the software is not being
updated.
AppLink issues
Possible solution(s)Possible cause(s)Issue
Make sure you have a
compatible smartphone; an
Android with OS 2.3 or
higher or an iPhone 3GS or
newer with iOS 5.0 or higher.
Additionally, make sure you
You did not connect an
Applink Compatible phone
to SYNC 3.
AppLink Mobile Applica-
tions: When I select
"Connect Mobile Apps,"
SYNC 3 does not find any
applications.
pair and connect your phone
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
SYNC™ 3
AppLink issues
Possible solution(s)Possible cause(s)Issue
to SYNC 3 in order to find
AppLink-capable apps on
your device. iPhone users
must also connect to a USB
port with an Apple USB
cable.
Make sure you have down-
loaded and installed the
latest version of the app
from your phone's app store.
Make sure the app is running
on your phone. Some appsAppLink-enabled apps are
not installed and running on
your mobile device.
My phone is connected, but
I still cannot find any apps.
require you to register or
login to the app on the
phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC 3 find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an 'Exit' or 'Quit'
Sometimes apps do not
properly close and re-open
their connection to SYNC 3,
over ignition cycles, for
example.
My phone is connected, my
app(s) are running, but I still
cannot find any apps.
option, then select it and
restart the app. If the app
does not have that option,
select the phone's settings
menu and select 'Apps',
then find the particular app
and choose 'Force stop.' Do
not forget to restart the app
afterward, then select
"Connect Mobile Apps" on
SYNC 3.
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SYNC™ 3
AppLink issues
Possible solution(s)Possible cause(s)Issue
On an iPhone with iOS7+, to
force close an app, double
tap the home button then
swipe up on the app to close
it. Tap the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC 3's
Mobile App's Menu.
Switch Bluetooth off and
then on to reset it on your
phone. If you are in your
vehicle, SYNC 3 should be
able to automatically re-
connect to your phone if you
press the "Phone" button.
There is a Bluetooth issue
on some older versions of
the Android operating
system that may cause apps
that were found on your
previous vehicle drive to not
be found again if you did not
switch Bluetooth off.
My Android phone is
connected, my app(s) are
running, I restarted them,
but I still cannot find any
apps.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
SYNC™ 3
AppLink issues
Possible solution(s)Possible cause(s)Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC 3's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
You may need to reset the
USB connection to SYNC 3.
My iPhone is connected, my
app is running, I restarted
the app but I still cannot find
it on SYNC 3.
Increase the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC 3, but there is
no sound or the sound is
very low.
Force close or uninstall the
apps you do not want SYNC
3 to find. If the app has a
"Ford SYNC" setting, disable
that setting in the app's
settings menu on the phone.
Some Android devices have
a limited number of
Bluetooth ports that apps
can use to connect. If you
have more AppLink apps on
your phone than the number
of available Bluetooth ports,
you will not see all of your
apps listed in the SYNC 3
mobile apps menu.
I can only see some of the
AppLink apps running on my
phone listed in the SYNC 3
Mobile Apps Menu.
Voice command issues
Possible solutionPossible causeIssue
Review the cell phone voice commands
and the media voice commands at the
beginning of their respective sections.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
what I am
saying.
Refer to the audio display during an active
voice session to find a list of voice
commands there.
Wait for the system to prompt you before
you state your command.
You may be speaking too
soon or at the wrong
time.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
SYNC™ 3
Voice command issues
Possible solutionPossible causeIssue
Review the media voice commands at the
beginning of the media section.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
the name of a
song or artist.
Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
the name exactly as it
appears on your device.
Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
You may not be saying
the name exactly as it
appears on your phone-
book.
SYNC 3 does
not understand
or is calling the
wrong contact
when I want to
make a call.
Make sure that your contact names do not
have any special characters like *, - or +.
The contact name may
contain special charac-
ters.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
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SYNC™ 3
Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language.
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example, “call John Smith”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
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SYNC™ 3
General
Possible solutionPossible causeIssue
SYNC 3 supports multiple languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the languages
based on the most popular languages
spoken. If the selected language is not
available, SYNC 3 remains in the current
active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example, “call John Smith”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website.
Ford Support
United States: 1-800-392-3673Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.comWebsite
www.syncmyride.ca
www.syncmaroute.ca
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SYNC™ 3
For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Hood protector.
*
• Side window deflectors.
*
• Splash guards.
• Step bars.
• Wheel covers.
*
• Wheelhouse liners.
Interior Style
• Floor liners.
• Ambient lighting.
• Carpeted floor mats.
Lifestyle
• Ash cup and smokers packages.
• Cargo area illumination.
• Cargo area mats.
• Cargo liners.
• Cargo organizers.
• Device holder.
*
• Hitch and towing accessories.
• Roof racks.
• Seat covers.
*
• Window grilles.
Peace of Mind
• Back-up alarm.
*
• Hitch scan rear park assist sensor.
*
• Roadside assistance kits.
*
• Keyless entry keypad.
• Remote start.
• Telematics.
*
• Vehicle security system.
• Wheel locks.
*
The accessory manufacturer designs,
develops and therefore warrants Ford
Licensed Accessories, and does not design
or test these accessories to Ford Motor
Company engineering requirements.
Contact an authorized Ford dealer for the
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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Accessories
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
• When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example two-way
radios, telephones and anti-theft
alarms. Any such equipment installed
in your vehicle should comply with
Federal Communications Commission
(FCC) and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
• Mobile communications systems may
harm the operation of your vehicle,
particularly if they are not properly
designed for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability,
and may adversely affect the
performance of other electrical
systems in the vehicle.
AUXILIARY SWITCHES
The auxiliary switchboard on the center
console makes aftermarket customization
easier, with four prewired switches
attached to the power distribution box for
electrical accessories.
E163431
When using the auxiliary switches for an
extended period of time, we recommend
that the engine is running to prevent the
battery from running out of charge.
A fuse and relay kit is included with this
option. The kit contains fuses and relays
for the pre-fusebox, located under the
driver’s seat. Refer to the instructions
included with the kit. See an authorized
dealer for service.
There is one power lead connector for each
switch. These can be found at either the
43-way connector for the AUX 1 and AUX
2 switches or the 6-way connector for the
AUX 3 and AUX 4 switches. Both
connectors are behind the passenger side
cup holder.
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Accessories
The relays are coded as follows:
Fuse RatingWire ColorCircuit Number
20AYellowCAC05
AUX 1
1
20AGreen with brown
trace
CAC06
AUX 2
1
40ABlue with orange
trace
CAC13
AUX 3
1
40AYellow with orange
trace
CAC14
AUX 4
2
1
Operates when you switch the ignition on.
2
Operates only when the engine is running.
If different switch functionality is required
please contact the Truck Body Builders
Advisory Service. See Special Notices
(page 14).
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Accessories
PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’s probably easier to
list what’s not covered.
2. ExtraCARE - Covers 113 components,
and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical
components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico.
That means you get:
• Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
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Ford Protect
Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232
Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
• Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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Ford Protect
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
When to expect the oil change message
Vehicle use and exampleInterval
Normal
7500-10000 miles
(12000-16000 km)
Normal commuting with highway driving.
No, or moderate, load or towing.
Flat to moderately hilly roads.
No extended idling.
Severe
5000-7499 miles
(8000-11999 km)
Moderate to heavy load or towing.
Mountainous or off-road conditions.
Extended idling.
Extended hot or cold operation.
Extreme
3000-4999 miles
(4800-7999 km)
Maximum load or towing.
Extreme hot or cold operation.
Normal Maintenance Intervals
At every oil change interval as indicated by the information display
*
Change engine oil and filter.
**
Rotate tires, inspect tire wear and measure tread depth.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level (if equipped with dipstick). Consult your
dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
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Scheduled Maintenance
At every oil change interval as indicated by the information display
*
Inspect the exhaust system and heat shields.
Inspect front axle and U-joints. Lubricate if equipped with grease fittings.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints. Lubricate any areas with grease fittings.
Diesel engine fill diesel exhaust fluid.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
*
Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
**
Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
Other maintenance items
1
Torque rear axle U-bolts to specification.
Every 30000 miles (48000
km)
Diesel engine replace fuel filter.
2
Replace engine air filter.
Change diesel foam air filter.Every 45000 miles (70000
km)
Replace spark plugs.
Every 100000 miles
(160000 km)
Inspect accessory drive belt(s).
3
Change automatic transmission fluid and filter.
Every 150000 miles
(240000 km)
Change rear axle fluid.
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Scheduled Maintenance
Other maintenance items
1
Replace accessory drive belt(s).
Change engine coolant
4
Every 200000 miles
(320000 km)
1
Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2
Replace early if indicated by per Water In Fuel warning lamp. See Warning Lamps and
Indicators (page 93).
3
After initial inspection, inspect every other oil change until replaced.
4
Initial replacement at ten years or 200000 miles (320000 km), then every five years or
100000 miles (160000 km).
GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.
We have established regular maintenance
intervals for your vehicle based upon
rigorous testing. It is important that you
have your vehicle serviced at the correct
times. These intervals serve two purposes;
one is to maintain the reliability of your
vehicle and the second is to keep the cost
of owning your vehicle down.
It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual. See Capacities and
Specifications (page 307).
Failure to perform scheduled maintenance
invalidates warranty coverage on parts
affected by the lack of maintenance.
Why Maintain Your Vehicle at Your
Dealership?
Factory-trained Technicians
Service technicians participate in extensive
factory-sponsored certification training to
help them become experts on the
operation of your vehicle. Ask your
dealership about the training and
certification their technicians have
received.
Genuine Ford and Motorcraft
Replacement Parts
Dealerships stock Ford, Motorcraft and
Ford-authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
12-month or 12,000 mi (20,000 km) parts
and labor limited warranty.
If you do not use Ford authorized parts they
may not meet our specifications and
depending on the part, it could affect
emissions compliance.
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Scheduled Maintenance
Convenience
Many dealerships have extended evening
and Saturday hours to make your service
visit more convenient and they offer one
stop shopping. They can perform any
services that are required on your vehicle,
from general maintenance to crash repairs.
Note: Not all dealers have extended hours
or body shops. Please contact your dealer
for details.
Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the correct performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.
Vehicles with a 3.2L, 3.5L or 3.7L Engine
Your vehicle is equipped with the
Intelligent Oil-Life Monitor system, which
displays a message in the information
display at the correct oil change interval.
This interval may be up to one year or
10,000 mi (16,000 km).
When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the message
appearing. Make sure you reset the
Intelligent Oil-Life Monitor after each oil
change. See Changing the Engine Oil
and Oil Filter (page 235).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or 10,000 mi (16,000 km) between oil
change intervals.
All Vehicles
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to correctly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle’ s normal maintenance. Please
consult your warranty information.
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Scheduled Maintenance
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle’ s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and
correct pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstruc-
tions. Clean if necessary.
Cooling system fluid level and coolant
strength.
Check every six months
Door weatherstrips for wear. Lubricate if
necessary.
Front door check arms for correct opera-
tion.
Hinges, latches and outside locks for
correct operation. Lubricate if necessary.
Parking brake for correct operation.
Seatbelts and seat latches for wear and
function.
Safety warning lamps (brake, ABS, airbag
and seatbelt) for operation.
Washer spray and wiper operation. Clean
or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running
correctly, it is important to have the
systems on your vehicle checked regularly.
This can help identify potential issues and
prevent major problems. We recommend
having the following multi-point inspection
performed at every scheduled
maintenance interval to help make sure
your vehicle keeps running correctly.
Multi-point inspection
Accessory drive belt(s).
Battery performance.
Engine air filter.
Exhaust system.
Exterior lamps and hazard warning
system operation.
Fluid levels
*
; fill if necessary.
For oil and fluid leaks.
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Scheduled Maintenance
Multi-point inspection
Horn operation.
Radiator, cooler, heater and A/C hoses.
Suspension component for leaks or
damage.
Steering and linkage.
Tires (including spare) for wear and
correct pressure
**
.
Windshield for cracks, chips or pits.
Washer spray and wiper operation.
*
Brake, coolant recovery reservoir,
automatic transmission, power steering (if
equipped with hydraulic power assist
steering) and window washer.
**
If your vehicle is equipped with a
temporary mobility kit, check the tire
sealant expiration Use By date on the
canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
When to expect the oil change message
Vehicle use and exampleInterval
Normal
7500-10000 miles
(12000-16000 km)
Normal commuting with highway driving.
No, or moderate, load or towing.
Flat to moderately hilly roads.
No extended idling.
Severe
5000-7499 miles
(8000-11999 km)
Moderate to heavy load or towing.
Mountainous or off-road conditions.
Extended idling.
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Scheduled Maintenance
When to expect the oil change message
Vehicle use and exampleInterval
Extended hot or cold operation.
Extreme
3000-4999 miles
(4800-7999 km)
Maximum load or towing.
Extreme hot or cold operation.
Normal Maintenance Intervals
At every oil change interval as indicated by the information display
*
Change engine oil and filter.
**
Rotate tires, inspect tire wear and measure tread depth.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level (if equipped with dipstick). Consult your
dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect front axle and U-joints. Lubricate if equipped with grease fittings.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints. Lubricate any areas with grease fittings.
Diesel engine fill diesel exhaust fluid.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
*
Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
**
Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Scheduled Maintenance
Other maintenance items
1
Torque rear axle U-bolts to specification.
Every 30000 miles (48000
km)
Diesel engine replace fuel filter.
2
Replace engine air filter.
Change diesel foam air filter.Every 45000 miles (70000
km)
Change engine coolant.
3
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km)
Inspect accessory drive belt(s).
4
Change automatic transmission fluid and filter.
Every 150000 miles
(240000 km)
Change rear axle fluid.
Replace accessory drive belt(s).
1
Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2
Replace early if indicated by per Water In Fuel warning lamp. See Warning Lamps and
Indicators (page 93).
3
Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
4
After initial inspection, inspect every other oil change until replaced.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Scheduled Maintenance
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician.
Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the oil
change required message appearing in the
information display.
• Example 1: The message appears at
28,750 mi (46,270 km). Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2: The message does not
appear, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at 25,000 mi (40,000 km)).
Perform the engine air filter
replacement.
Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Scheduled
Maintenance chart.
As required
Inspect and lubricate U-joints.Inspect frequently,
service as required
See axle maintenance items under Exceptions.
Replace spark plugs.Every 60000 miles
(96000 km)
Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Scheduled
Maintenance chart.
As required
Replace engine air filter.Inspect frequently,
service as required
Replace spark plugs.Every 60000 miles
(96000 km)
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Scheduled Maintenance
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace engine air filter.Inspect frequently,
service as required
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread depth.
Change engine oil and filter.
*
Every 5000 miles (8000
km) or six months
*
Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.
Off-road operation
Inspect steering linkage, ball joints and U-joints. Lubricate if
equipped with grease fittings.
Inspect frequently,
service as required
Replace engine air filter.
Change engine oil and filter.
*
Every 5000 miles (8000
km) or six months
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure tread depth.
*
Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.
Exclusive use of E85 (Flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change interval
Exceptions
There are several exceptions to the Normal
Schedule:
Axle and Transfer Case Maintenance
Axle(s) and transfer case (Four-wheel
drive vehicles) fluid changes or level
checks are not required unless a leak is
suspected or the assembly has been
submerged in water. Contact an authorized
dealer for service.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Scheduled Maintenance
California fuel filter replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot climate oil change intervals
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 5,000 mi (8,000 km).
If the available API SM or SN oils are not
available, then the oil change interval is
3,000 mi (4,800 km).
Engine air filter replacement
The life of the engine air filter is dependent
on exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter.
SCHEDULED MAINTENANCE RECORD
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
474
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
475
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
476
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
477
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
478
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
479
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
480
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
481
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
482
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
483
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
484
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Scheduled Maintenance
ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
WARNING: Do not fasten antenna
cables to original vehicle wiring, fuel
pipes and brake pipes.
WARNING: Keep antenna and
power cables at least 4 in (10 cm) from
any electronic modules and airbags.
Note: We test and certify your vehicle to
meet electromagnetic compatibility
legislation (UNECE Regulation 10 or other
applicable local requirements). It is your
responsibility to make sure that any
equipment an authorized dealer installs on
your vehicle complies with applicable local
legislation and other requirements.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following table. We do not provide special
provisions or conditions for installations or
use.
Car
E239120
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Appendices
Van
E239122
Truck
E239121
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Appendices
Antenna PositionsMaximum output power Watt (Peak
RMS)
Frequency Band
MHz
1501-30
2, 35050-54
2, 35068-88
2, 350142-176
2, 350380-512
2, 310806-870
Note: After the installation of radio
frequency transmitters, check for
disturbances from and to all electrical
equipment in your vehicle, both in the
standby and transmit modes.
Check all electrical equipment:
• With the ignition ON.
• With the engine running.
• During a road test at various speeds.
Check that electromagnetic fields
generated inside your vehicle cabin by the
transmitter installed do not exceed
applicable human exposure requirements.
END USER LICENSE
AGREEMENT
VEHICLE SOFTWARE END USER
LICENSE AGREEMENT (EULA)
• You (“You” or “Your” as applicable)
have acquired a vehicle having several
devices, including SYNC ® and various
control modules, ("DEVICES") that
include software licensed or owned by
Ford Motor Company and its affiliates
("FORD MOTOR COMPANY"). Those
software products of FORD MOTOR
COMPANY origin, as well as associated
media, printed materials, and "online"
or electronic documentation
("SOFTWARE") are protected by
international intellectual property laws
and treaties. The SOFTWARE is
licensed, not sold. All rights reserved.
• The SOFTWARE may interface with
and/or communicate with, or may be
later upgraded to interface with and/or
communicate with additional software
and/or systems provided by FORD
MOTOR COMPANY.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Appendices
IF YOU DO NOT AGREE TO THIS END
USER LICENSE AGREEMENT ("EULA")
DO NOT USE THE DEVICES OR COPY
THE SOFTWARE. ANY USE OF THE
SOFTWARE, INCLUDING BUT NOT
LIMITED TO USE ON THE DEVICES,
WILL CONSTITUTE YOUR AGREEMENT
TO THIS EULA (OR RATIFICATION OF
ANY PREVIOUS CONSENT).
GRANT OF SOFTWARE LICENSE: This
EULA grants you the following license:
• You may use the SOFTWARE as
installed on the DEVICES and as
otherwise interfacing with systems
and/or services provide by or through
FORD MOTOR COMPANY or its third
party software and service providers.
Description of Other Rights and
Limitations
• Speech Recognition: If the
SOFTWARE includes speech
recognition component(s), you should
understand that speech recognition is
an inherently statistical process and
that recognition errors are inherent in
the process. Neither FORD MOTOR
COMPANY nor its suppliers shall be
liable for any damages arising out of
errors in the speech recognition
process. It is your responsibility to
monitor any speech recognition
functions included in the system.
• Limitations on Reverse Engineering,
Decompilation and Disassembly:
You may not reverse engineer,
decompile, translate, disassemble or
attempt to discover any source code
or underlying ideas or algorithms of the
SOFTWARE nor permit others to
reverse engineer, decompile or
disassemble the SOFTWARE, except
and only to the extent that such activity
is expressly permitted by applicable
law notwithstanding this limitation or
to the extent as may be permitted by
the licensing terms governing use of
any open source components included
with the SOFTWARE.
• Limitations on Distributing,
Copying, Modifying and Creating
Derivative Works: You may not
distribute, copy, make modifications
to or create derivative works based on
the SOFTWARE, except and only to the
extent that such activity is expressly
permitted by applicable law
notwithstanding this limitation or to
the extent as may be permitted by the
licensing terms governing use of any
open source components included with
the SOFTWARE.
• Single EULA: The end user
documentation for the DEVICES and
related systems and services may
contain multiple EULAs, such as
multiple translations and/or multiple
media versions (e.g., in the user
documentation and in the software).
Even if you receive multiple EULAs, you
are licensed to use only one (1) copy of
the SOFTWARE.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Appendices
• SOFTWARE Transfer: You may
permanently transfer your rights under
this EULA only as part of a sale or
transfer of the DEVICES, provided you
retain no copies, you transfer all of the
SOFTWARE (including all component
parts, the media and printed materials,
any upgrades, and, if applicable, the
Certificate(s) of Authenticity), and the
recipient agrees to the terms of this
EULA. If the SOFTWARE is an upgrade,
any transfer must include all prior
versions of the SOFTWARE.
• Termination: Without prejudice to any
other rights, FORD MOTOR COMPANY
may terminate this EULA if you fail to
comply with the terms and conditions
of this EULA.
• Internet-Based Services
Components: The SOFTWARE may
contain components that enable and
facilitate the use of certain
Internet-based services. You
acknowledge and agree that FORD
MOTOR COMPANY, third party
software and service suppliers, its
affiliates and/or its designated agent
may automatically check the version
of the SOFTWARE and/or its
components that you are utilizing and
may provide upgrades or supplements
to the SOFTWARE that may be
automatically downloaded to your
DEVICES.
• Additional Software/Services: The
SOFTWARE may permit FORD MOTOR
COMPANY, third party software and
service suppliers, its affiliates and/or
its designated agent to provide or make
available to you SOFTWARE updates,
supplements, add-on components, or
Internet-based services components
of the SOFTWARE after the date you
obtain your initial copy of the
SOFTWARE ("Supplemental
Components".) SOFTWARE updates
may cause you to incur additional
charges from your wireless service
provider. If FORD MOTOR COMPANY
or third party software and services
suppliers provide or make available to
you Supplemental Components and
no other EULA terms are provided
along with the Supplemental
Components, then the terms of this
EULA shall apply. FORD MOTOR
COMPANY, its affiliates and/or its
designated agent reserve the right to
discontinue without liability any
Internet-based services provided to
you or made available to you through
the use of the SOFTWARE.
• Links to Third Party Sites: The
SOFTWARE may provide you with the
ability to link to third party sites. The
third party sites are not under the
control of FORD MOTOR COMPANY,
its affiliates and/or its designated
agent. Neither FORD MOTOR
COMPANY nor its affiliates nor its
designated agent are responsible for
(I) the contents of any third party sites,
any links contained in third party sites,
or any changes or updates to third
party sites, or (ii) webcasting or any
other form of transmission received
from any third party sites. If the
SOFTWARE provides links to third
party sites, those links are provided to
you only as a convenience, and the
inclusion of any link does not imply an
endorsement of the third party site by
FORD MOTOR COMPANY, its affiliates
and/or its designated agent.
• Obligation to Drive Responsibly:
You recognize your obligation to drive
responsibly and keep attention on the
road. You will read and abide with the
DEVICES operating instructions
particularly as they pertain to safety
and you agree to assume any risk
associated with the use of the
DEVICES.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Appendices
UPGRADES AND RECOVERY MEDIA:
If the SOFTWARE is provided by FORD
MOTOR COMPANY separate from the
DEVICES on media such as a ROM chip,
CD ROM disk(s) or via web download or
other means, and is labeled "For Upgrade
Purposes Only" or "For Recovery Purposes
Only" you may install one (1) copy of such
SOFTWARE onto the DEVICES as a
replacement copy for the existing
SOFTWARE, and use it in accordance with
this EULA, including any additional EULA
terms accompanying the upgrade
SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS:
All title and intellectual property rights in
and to the SOFTWARE (including but not
limited to any images, photographs,
animations, video, audio, music, text and
"applets" incorporated into the
SOFTWARE), the accompanying printed
materials, and any copies of the
SOFTWARE, are owned by FORD MOTOR
COMPANY, or its affiliates or suppliers. The
SOFTWARE is licensed, not sold. You may
not copy the printed materials
accompanying the SOFTWARE. All title
and intellectual property rights in and to
the content which may be accessed
through use of the SOFTWARE is the
property of the respective content owner
and may be protected by applicable
copyright or other intellectual property
laws and treaties. This EULA grants you no
rights to use such content outside its
intended use. All rights not specifically
granted under this EULA are reserved by
FORD MOTOR COMPANY, its affiliates,
and third party software and service
providers and suppliers. Use of any on-line
services which may be accessed through
the SOFTWARE may be governed by the
respective terms of use relating to such
services. If this SOFTWARE contains
documentation that is provided only in
electronic form, you may print one copy of
such electronic documentation.
EXPORT RESTRICTIONS: You
acknowledge that the SOFTWARE is
subject to U.S. and European Union export
jurisdiction. You agree to comply with all
applicable international and national laws
that apply to the SOFTWARE, including
the U.S. Export Administration Regulations,
as well as end-user, end-use and
destination restrictions issued by U.S. and
other governments.
TRADEMARKS: This EULA does not grant
you any rights in connection with any
trademarks or service marks of FORD
MOTOR COMPANY, its affiliates, and third
party software and service providers.
PRODUCT SUPPORT: Please refer to
FORD MOTOR COMPANY instructions
provided in the documentation for the
DEVICES product support, such as the
vehicle owner guide.
Should you have any questions concerning
this EULA, or if you desire to contact FORD
MOTOR COMPANY for any other reason,
please refer to the address provided in the
documentation for the DEVICES.
No Liability for Certain Damages:
EXCEPT AS PROHIBITED BY LAW, FORD
MOTOR COMPANY, ANY THIRD PARTY
SOFTWARE OR SERVICES SUPPLIERS,
AND THEIR AFFILIATES SHALL HAVE NO
LIABILITY FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN
CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. THERE ARE NO WARRANTIES
OTHER THAN THOSE THAT MAY BE
EXPRESSLY PROVIDED FOR YOUR NEW
VEHICLE.
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Appendices
SYNC® Automotive Important Safety
Information Read and follow
instructions:
• Before using your SYNC® system, read
and follow all instructions and safety
information provided in this end user
manual ("Owner Guide".) Not
following precautions found in the
Owner Guide can lead to an accident
or other serious injuries.
General Operation
• Voice Command Control: Certain
functions within the SYNC® system
may be accomplished using voice
commands. Using voice commands
while driving helps you to operate the
system without removing your hands
from the wheel or eyes from the road.
• Prolonged Views of Screen: Do not
access any function requiring a
prolonged view of the screen while you
are driving. Pull over in a safe and legal
manner before attempting to access a
function of the system requiring
prolonged attention.
• Volume Setting: Do not raise the
volume excessively. Keep the volume
at a level where you can still hear
outside traffic and emergency signals
while driving. Driving while unable to
hear these sounds could cause an
accident.
• Navigation Features: Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully
read and follow instructions and safety
information fully.
• Distraction Hazard: Any navigation
features may require manual
(non-verbal) setup. Attempting to
perform such set-up or insert data
while driving can distract your attention
and could cause an accident or other
serious injury. Stop the vehicle in a safe
and legal manner before attempting
these operations.
• Let Your Judgment Prevail: Any
navigation features are provided only
as an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Any such feature is not a
substitute for your personal judgment.
Any route suggestions made by this
system should never replace any local
traffic regulations or your personal
judgment or knowledge of safe driving
practices.
• Route Safety: Do not follow the route
suggestions if doing so would result in
an unsafe or illegal maneuver, if you
would be placed in an unsafe situation,
or if you would be directed into an area
that you consider unsafe. The driver is
ultimately responsible for the safe
operation of the vehicle and therefore,
must evaluate whether it is safe to
follow the suggested directions.
• Potential Map Inaccuracy: Maps
used by this system may be inaccurate
because of changes in roads, traffic
controls or driving conditions. Always
use good judgment and common sense
when following the suggested routes.
• Emergency Services: Do not rely on
any navigation features included in the
system to route you to emergency
services. Ask local authorities or an
emergency services operator for these
locations. Not all emergency services
such as police, fire stations, hospitals
and clinics are likely to be contained in
the map database for such navigation
features.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Appendices
Your Responsibilities and Assumptions of
Risk
• You agree to each of the following:(a)
Any use of the SOFTWARE while
driving an automobile or other vehicle
in violation of applicable law or
otherwise driving in an unsafe manner
presents a significant risk of distracted
driving and should not be attempted
under any circumstances;(b) Use of
the SOFTWARE at excessive volume
poses a significant risk of hearing
damage and should not be attempted
under any circumstances;(c) The
SOFTWARE may not be compatible
with new or different versions of an
operating system, third party software,
or third party services, and the
SOFTWARE may potentially cause a
critical failure of an operating system,
third party software, or third party
service.(d) Any third party service
accessed by or third party software
used with the SOFTWARE (I) may
charge an additional fee for access, (ii)
may not work correctly, on an
uninterrupted basis, or error free, (iii)
may change streaming formats or
discontinue operation, (iv) may contain
adult, profane or offensive content; and
(v) may contain inaccurate, false or
misleading traffic, weather, financial
or safety information or other content;
and (e) Use of the SOFTWARE may
cause you to incur additional charges
from your wireless service provider
(WSP) and any data or minute
calculators that may be included in the
software program are for reference
only, are not warranted in any way and
should not be relied upon in anyway.
• When using the SOFTWARE, you agree
to be responsible for and assume the
entire risk to the items set forth in
Section (a) – (e) above.
Disclaimer of Warranty
YOU EXPRESSLY ACKNOWLEDGE AND
AGREE THAT USE OF THE DEVICES AND
SOFTWARE IS AT YOUR SOLE RISK AND
THAT THE ENTIRE RISK AS TO
SATISFACTORY QUALITY,
PERFORMANCE, COMPATIBILITY,
ACCURACY AND EFFORT IS WITH YOU.
TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, THE SOFTWARE
AND ANY THIRD PARTY SOFTWARE OR
THIRD-PARTY SERVICES ARE PROVIDED
"AS IS" AND “AS AVAILABLE”, WITH ALL
FAULTS AND WITHOUT WARRANTY OF
ANY KIND, AND FORD MOTOR COMPANY
HEREBY DISCLAIMS ALL WARRANTIES
AND CONDITIONS WITH RESPECT TO
THE SOFTWARE, THIRD PARTY
SOFTWARE, AND THIRD-PARTY
SERVICES, EITHER EXPRESS, IMPLIED OR
STATUTORY, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES
AND/OR CONDITIONS OF
MERCHANTABILITY, OF SATISFACTORY
QUALITY, OF FITNESS FOR AN
ARTICULAR PURPOSE, OF ACCURACY,
OF QUIET ENJOYMENT, AND
NON-INFRINGEMENT OF THIRD-PARTY
RIGHTS. FORD MOTOR COMPANY DOES
NOT WARRANT (a) AGAINST
INTERFERENCE WITH YOUR ENJOYMENT
OF THE SOFTWARE, THIRD PARTY
SOFTWARE, OR THIRD-PARTY SERVICES,
(b) THAT THE SOFTWARE, THIRD PARTY
SOFTWARE, OR THIRD-PARTY SERVICES
WILL MEET YOUR REQUIREMENTS, (c)
THAT THE OPERATION OF THE
SOFTWARE, THIRD PARTY SOFTWARE,
OR THIRD-PARTY SERVICES WILL BE
UNINTERRUPTED OR ERROR-FREE, (d)
OR THAT DEFECTS IN THE SOFTWARE,
THIRD PARTY SOFTWARE, OR
THIRD-PARTY SERVICES WILL BE
CORRECTED. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY
FORD MOTOR COMPANY OR ITS
AUTHORIZED REPRESENTATIVE SHALL
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CREATE A WARRANTY. SHOULD THE
SOFTWARE, THIRD PARTY SOFTWARE,
OR THIRD-PARTY SERVICES PROVE
DEFECTIVE, YOU ASSUME THE ENTIRE
COST OF ALL NECESSARY SERVICING,
REPAIR OR CORRECTION. SOME
JURISDICTIONS DO NOT ALLOW THE
DISCLAIMER OF IMPLIED WARRANTIES
OR LIMITATIONS ON APPLICABLE
STATUTORY RIGHTS OF A CONSUMER,
SO THE ABOVE DISCLAIMER MAY NOT
FULLY APPLY TO YOU. THE SOLE
WARRANTY PROVIDED BY FORD MOTOR
COMPANY SHALL BE FOUND IN THE
WARRANTY INFORMATION INCLUDING
WITH YOUR OWNER GUIDE. TO THE
EXTENT THAT THERE IS ANY CONFLICT
BETWEEN THE TERMS OF THIS SECTION
AND THE WARRANTY BOOKLET, THE
WARRANTY BOOKLET SHALL CONTROL.
Applicable Law, Venue, Jurisdiction
• The laws of the State of Michigan
govern this EULA and Your use of the
SOFTWARE. Your use of the
SOFTWARE may also be subject to
other local, state, national, or
international laws. Any litigation arising
out of or related to this EULA shall be
brought and maintained exclusively in
a court of the State of Michigan
located in Wayne County or in the
United States District Court for the
Eastern District of Michigan. You hereby
consent to submit to the personal
jurisdiction of a court in the State of
Michigan located in Wayne County and
the United States District Court for the
Eastern District of Michigan for any
dispute arising out of or relating to this
EULA.
Binding Arbitration and Class Action
Waiver
(a) Application. This Section applies to
any dispute EXCEPT IT DOES NOT
INCLUDE A DISPUTE RELATING TO
COPYRIGHT INFRINGEMENT, OR TO THE
ENFORCEMENT OR VALIDITY OF YOUR,
FORD MOTOR COMPANY, OR ANY OF
FORD MOTOR COMPANY’S LICENSORS’
INTELLECTUAL PROPERTY RIGHTS.
Dispute means any dispute, action, or other
controversy between You and FORD
MOTOR COMPANY, other than the
exceptions listed above, concerning the
SOFTWARE (including its price) or this
EULA, whether in contract, warranty, tort,
statute, regulation, ordinance, or any other
legal or equitable basis.
(b) Notice of Dispute. In the event of a
Dispute, You or FORD MOTOR COMPANY
must give the other a “Notice of Dispute”,
which is a written statement of the name,
address, and contact information of the
party giving it, the facts giving rise to the
dispute, and the relief requested. You and
FORD MOTOR COMPANY will attempt to
resolve any dispute through informal
negotiation within 60 days from the date
the Notice of Dispute is sent. After 60 days,
You or FORD MOTOR COMPANY may
commence arbitration.
(c) Small claims court. You may also
litigate any dispute in small claims court
in your county of residence or FORD
MOTOR COMPANY’S principal place of
business, if the dispute meets all
requirements to be heard in the small
claims court. You may litigate in small
claims court whether or not You
negotiated informally first.
(d) Binding arbitration. If You and FORD
MOTOR COMPANY, do not resolve any
dispute by informal negotiation or in small
claims court, any other effort to resolve
the dispute will be conducted exclusively
by binding arbitration. You are giving up
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the right to litigate (or participate in as a
party or class member) all disputes in court
before a judge or jury. Instead, all disputes
will be resolved before a neutral arbitrator,
whose decision will be final except for a
limited right of appeal under the Federal
Arbitration Act. Any court with jurisdiction
over the parties may enforce the
arbitrator’s award.
(e) Class action waiver. Any proceedings
to resolve or litigate any dispute in any
forum will be conducted solely on an
individual basis. Neither you nor FORD
MOTOR COMPANY, will seek to have any
dispute heard as a class action, as a private
attorney general action, or in any other
proceeding in which any party acts or
proposes to act in a representative
capacity. No arbitration or proceeding will
be combined with another without the
prior written consent of all parties to all
affected arbitrations or proceedings.
(f) Arbitration procedure. Any
arbitration will be conducted by the
American Arbitration Association (the
“AAA”), under its Commercial Arbitration
Rules. If You are an individual and use the
SOFTWARE for personal or vehicle use, or
if the value of the dispute is $75,000 or
less whether or not You are an individual
or how You use the SOFTWARE, the AAA
Supplementary Procedures for
Consumer-Related Disputes will also
apply. To commence arbitration, submit a
Commercial Arbitration Rules Demand for
Arbitration form to the AAA. You may
request a telephonic or in-person hearing
by following the AAA rules. In a dispute
involving $10,000 or less, any hearing will
be telephonic unless the arbitrator finds
good cause to hold an in-person hearing
instead. For more information, see adr.org
or call 1-800-778-7879. You agree to
commence arbitration only in your county
of residence or FORD MOTOR COMPANY’S
principal place of business. The arbitrator
may award the same damages to You
individually as a court could. The arbitrator
may award declaratory or injunctive relief
only to You individually, and only to the
extent required to satisfy Your individual
claim.
(g) Arbitration fees and incentives.
• I. Disputes involving $75,000 or less.
FORD MOTOR COMPANY will
promptly reimburse your filing fees and
pay the AAA’s and arbitrator’s fees and
expenses. If you reject FORD MOTOR
COMPANY’S last written settlement
offer made before the arbitrator was
appointed (“last written offer”), your
dispute goes all the way to an
arbitrator’s decision (called an
“award”), and the arbitrator awards
you more than the last written offer,
FORD MOTOR COMPANY will give you
three incentives: (1) pay the greater of
the award or $1,000; (2) pay twice your
reasonable attorney’s fees, if any; and
(3) reimburse any expenses (including
expert witness fees and costs) that
your attorney reasonably accrues for
investigating, preparing, and pursuing
your claim in arbitration. The arbitrator
will determine the amounts.
• ii. Disputes involving more than
$75,000. The AAA rules will govern
payment of filing fees and the AAA’s
and arbitrator’s fees and expenses.
• iii. Disputes involving any amount. In
any arbitration you commence, FORD
MOTOR COMPANY will seek its AAA
or arbitrator’s fees and expenses, or
Your filing fees it reimbursed, only if the
arbitrator finds the arbitration frivolous
or brought for an improper purpose. In
any arbitration FORD MOTOR
COMPANY commences, it will pay all
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filing, AAA, and arbitrator’s fees and
expenses. It will not seek its attorney’s
fees or expenses from you in any
arbitration. Fees and expenses are not
counted in determining how much a
dispute involves.
(h) Claims or disputes must be filed
within one year. To the extent permitted
by law, any claim or dispute under this
EULA to which this Section applies must
be filed within one year in small claims
court (Section c) or in arbitration (Section
d). The one-year period begins when the
claim or dispute first could be filed. If such
a claim or dispute is not filed within one
year, it is permanently barred.
(I) Severability. If the class action waiver
(Section e) is found to be illegal or
unenforceable as to all or some parts of a
dispute, then that portion of Section e will
not apply to those parts. Instead, those
parts will be severed and proceed in a court
of law, with the remaining parts proceeding
in arbitration. If any other provision of that
portion Section e is found to be illegal or
unenforceable, that provision will be
severed with the remainder of Section e
remaining in full force and effect.
Telenav Software End User License
Agreement
Please read these terms and conditions
carefully before you use the TeleNav
Software. Your use of the TeleNav
Software indicates that you accept these
terms and conditions. If you do not accept
these terms and conditions, do not break
the seal of the package, launch, or
otherwise use the TeleNav Software.
TeleNav may revise this Agreement and
the privacy policy at any time, with or
without notice to you. You agree to visit
http://www.telenav.com from time to time
to review the then current version of this
Agreement and of the privacy policy.
1. Safe and Lawful Use
You acknowledge that devoting attention
to the TeleNav Software may pose a risk
of injury or death to you and others in
situations that otherwise require your
undivided attention, and you therefore
agree to comply with the following when
using the TeleNav Software:
(a) observe all traffic laws and otherwise
drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the TeleNav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked;
(d) do not use the TeleNav Software for
any illegal, unauthorized, unintended,
unsafe, hazardous, or unlawful purposes,
or in any manner inconsistent with this
Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
TeleNav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
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2. Account Information
You agree: (a) when registering the
TeleNav Software, to provide TeleNav with
true, accurate, current, and complete
information about yourself, and (b) to
inform TeleNav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
• Subject to your compliance with the
terms of this Agreement, TeleNav
hereby grants to you a personal,
non-exclusive, non-transferable license
(except as expressly permitted below
in connection with your permanent
transfer of the TeleNav Software
license), without the right to
sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate
upon any termination or expiration of
this Agreement. You agree that you will
use the TeleNav Software only for your
personal business or leisure purposes,
and not to provide commercial
navigation services to other parties.
3.1 License Limitations
• (a) reverse engineer, decompile,
disassemble, translate, modify, alter
or otherwise change the TeleNav
Software or any part thereof; (b)
attempt to derive the source code,
audio library or structure of the
TeleNav Software without the prior
express written consent of TeleNav;
(c) remove from the TeleNav
Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings; (d)
distribute, sublicense or otherwise
transfer the TeleNav Software to
others, except as part of your
permanent transfer of the TeleNav
Software; or (e) use the TeleNav
Software in any manner that
I. infringes the intellectual property or
proprietary rights, rights of publicity or
privacy or other rights of any party,
ii. violates any law, statute, ordinance or
regulation, including but not limited to laws
and regulations related to spamming,
privacy, consumer and child protection,
obscenity or defamation, or
iii. is harmful, threatening, abusive,
harassing, tortuous, defamatory, vulgar,
obscene, libelous, or otherwise
objectionable; and (f) lease, rent out, or
otherwise permit unauthorized access by
third parties to the TeleNav Software
without advanced written permission of
TeleNav.
4. Disclaimers
• To the fullest extent permissible
pursuant to applicable law, in no event
will TeleNav, its licensors and suppliers,
or agents or employees of any of the
foregoing, be liable for any decision
made or action taken by you or anyone
else in reliance on the information
provided by the TeleNav Software.
TeleNav also does not warrant the
accuracy of the map or other data used
for the TeleNav Software. Such data
may not always reflect reality due to,
among other things, road closures,
construction, weather, new roads and
other changing conditions. You are
responsible for the entire risk arising
out of your use of the TeleNav
Software. For example but without
limitation, you agree not to rely on the
TeleNav Software for critical
navigation in areas where the
well-being or survival of you or others
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is dependent on the accuracy of
navigation, as the maps or functionality
of the TeleNav Software are not
intended to support such high risk
applications, especially in more remote
geographical areas.
• TELENAV EXPRESSLY DISCLAIMS
AND EXCLUDES ALL WARRANTIES IN
CONNECTION WITH THE TELENAV
SOFTWARE, WHETHER STATUTORY,
EXPRESS OR IMPLIED, INCLUDING ALL
WARRANTIES WHICH MAY ARISE
FROM COURSE OF DEALING, CUSTOM
OR TRADE AND INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR
PURPOSE AND NON-INFRINGEMENT
OF THIRD PARTY RIGHTS WITH
RESPECT TO THE TELENAV
SOFTWARE.
• Certain jurisdictions do not permit the
disclaimer of certain warranties, so this
limitation may not apply to you.
5. Limitation of Liability
• TO THE EXTENT PERMITTED UNDER
APPLICABLE LAW, UNDER NO
CIRCUMSTANCES SHALL TELENAV
OR ITS LICENSORS AND SUPPLIERS
BE LIABLE TO YOU OR TO ANY THIRD
PARTY FOR ANY INDIRECT,
INCIDENTAL, CONSEQUENTIAL,
SPECIAL OR EXEMPLARY DAMAGES
(INCLUDING IN EACH CASE, BUT NOT
LIMITED TO, DAMAGES FOR THE
INABILITY TO USE THE EQUIPMENT
OR ACCESS DATA, LOSS OF DATA,
LOSS OF BUSINESS, LOSS OF
PROFITS, BUSINESS INTERRUPTION
OR THE LIKE) ARISING OUT OF THE
USE OF OR INABILITY TO USE THE
TELENAV SOFTWARE, EVEN IF
TELENAV HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANY DAMAGES
THAT YOU MIGHT INCUR FOR ANY
REASON WHATSOEVER (INCLUDING,
WITHOUT LIMITATION, ALL DAMAGES
REFERENCED HEREIN AND ALL
DIRECT OR GENERAL DAMAGES IN
CONTRACT, TORT (INCLUDING
NEGLIGENCE) OR OTHERWISE), THE
ENTIRE LIABILITY OF TELENAV AND
OF ALL OF TELENAV'S SUPPLIERS
SHALL BE LIMITED TO THE AMOUNT
ACTUALLY PAID BY YOU FOR THE
TELENAV SOFTWARE. SOME STATES
AND/OR JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATIONS OR EXCLUSIONS
MAY NOT APPLY TO YOU.
6. Arbitration and Governing Law
• You agree that any dispute, claim or
controversy arising out of or relating to
this Agreement or the TeleNav
Software shall be settled by
independent arbitration involving a
neutral arbitrator and administered by
the American Arbitration Association
in the County of Santa Clara, California.
The arbitrator shall apply the
Commercial Arbitration Rules of the
American Arbitration Association, and
the judgment upon the award rendered
by the arbitrator may be entered by any
court having jurisdiction. Note that
there is no judge or jury in an arbitration
proceeding and the decision of the
arbitrator shall be binding upon both
parties. You expressly agree to waive
your right to a jury trial. This Agreement
and performance hereunder will be
governed by and construed in
accordance with the laws of the State
of California, without giving effect to
its conflict of law provisions. To the
extent judicial action is necessary in
connection with the binding arbitration,
both TeleNav and you agree to submit
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to the exclusive jurisdiction of the
courts of the County of Santa Clara,
California. The United Nations
Convention on Contracts for the
International Sale of Goods shall not
apply.
7. Assignment
• You may not resell, assign, or transfer
this Agreement or any of your rights or
obligations, except in totality, in
connection with your permanent
transfer of the TeleNav Software, and
expressly conditioned upon the new
user of the TeleNav Software agreeing
to be bound by the terms and
conditions of this Agreement. Any such
sale, assignment or transfer that is not
expressly permitted under this
paragraph will result in immediate
termination of this Agreement, without
liability to TeleNav, in which case you
and all other parties shall immediately
cease all use of the TeleNav Software.
Notwithstanding the foregoing,
TeleNav may assign this Agreement to
any other party at any time without
notice, provided the assignee remains
bound by this Agreement.
8. Miscellaneous
8.1
This Agreement constitutes the entire
agreement between TeleNav and you with
respect to the subject matter hereof.
8.2
Except for the limited licenses expressly
granted in this Agreement, TeleNav retains
all right, title and interest in and to the
TeleNav Software, including without
limitation all related intellectual property
rights. No licenses or other rights which are
not expressly granted in this Agreement
are intended to, or shall be, granted or
conferred by implication, statute,
inducement, estoppel or otherwise, and
TeleNav and its suppliers and licensors
hereby reserve all of their respective rights
other than the licenses explicitly granted
in this Agreement.
8.3
By using the TeleNav Software, you
consent to receive from TeleNav all
communications, including notices,
agreements, legally required disclosures
or other information in connection with the
TeleNav Software (collectively, "Notices")
electronically. TeleNav may provide such
Notices by posting them on TeleNav's
Website or by downloading such Notices
to your wireless device. If you desire to
withdraw your consent to receive Notices
electronically, you must discontinue your
use of the TeleNav Software.
8.4
TeleNav's or your failure to require
performance of any provision shall not
affect that party's right to require
performance at any time thereafter, nor
shall a waiver of any breach or default of
this Agreement constitute a waiver of any
subsequent breach or default or a waiver
of the provision itself.
8.5
If any provision herein is held
unenforceable, then such provision will be
modified to reflect the intention of the
parties, and the remaining provisions of
this Agreement will remain in full force and
effect.
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8.6
The headings in this Agreement are for
convenience of reference only, will not be
deemed to be a part of this Agreement,
and will not be referred to in connection
with the construction or interpretation of
this Agreement. As used in this Agreement,
the words "include" and "including" and
variations thereof, will not be deemed to
be terms of limitation, but rather will be
deemed to be followed by the words
"without limitation".
9. Other Vendors Terms and Conditions
• The Telenav Software utilizes map and
other data licensed to Telenav by third
party vendors for the benefit of you and
other end users. This Agreement
includes end-user terms applicable to
these companies (included at the end
of this Agreement), and thus your use
of the Telenav Software is also subject
to such terms. You agree to comply
with the following additional terms and
conditions, which are applicable to
Telenav’s third party vendor licensors::
9.1 End User Terms Required by HERE
North America, LLC
The data (“Data”) is provided for your
personal, internal use only and not for
resale. It is protected by copyright, and is
subject to the following terms and
conditions which are agreed to by you, on
the one hand, and Telenav (“Telenav”) and
its licensors (including their licensors and
suppliers) on the other hand.
© 2013 HERE. All rights reserved.
The Data for areas of Canada includes
information taken with permission from
Canadian authorities, including: © Her
Majesty the Queen in Right of Canada, ©
Queen's Printer for Ontario, © Canada Post
Corporation, GeoBase®, © Department of
Natural Resources Canada.
HERE holds a non-exclusive license from
the United States Postal Service® to
publish and sell ZIP+4® information.
©United States Postal Service® 2014.
Prices are not established, controlled or
approved by the United States Postal
Service®. The following trademarks and
registrations are owned by the USPS:
United States Postal Service, USPS, and
ZIP+4
The Data for Mexico includes certain data
from Instituto Nacional de Estadística y
Geografía.
9.2 End User Terms Required by NAV2
(Shanghai) Co., Ltd
The data (“Data”) is provided for your
personal, internal use only and not for
resale. It is protected by copyright, and is
subject to the following terms and
conditions which are agreed to by you, on
the one hand, and NAV2 (Shanghai) Co.,
Ltd (“NAV2”) and its licensors (including
their licensors and suppliers) on the other
hand. 20xx. All rights reserved
Terms and Conditions
Permitted Use. You agree to use this Data
together with the Telenav Software solely
for the internal business and personal
purposes for which you were licensed, and
not for service bureau, time-sharing or
other similar purposes. Accordingly, but
subject to the restrictions set forth in the
following paragraphs, you agree not to
otherwise reproduce, copy, modify,
decompile, disassemble, create any
derivative works of, or reverse engineer any
portion of this Data, and may not transfer
or distribute it in any form, for any purpose,
except to the extent permitted by
mandatory laws.
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Restrictions. Except where you have been
specifically licensed to do so by Telenav,
and without limiting the preceding
paragraph, you may not use this Data (a)
with any products, systems, or applications
installed or otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs.
Warning. The Data may contain
inaccurate or incomplete information due
to the passage of time, changing
circumstances, sources used and the
nature of collecting comprehensive
geographic data, any of which may lead to
incorrect results.
No Warranty. This Data is provided to you
“as is,” and you agree to use it at your own
risk. Telenav and its licensors (and their
licensors and suppliers) make no
guarantees, representations or warranties
of any kind, express or implied, arising by
law or otherwise, including but not limited
to, content, quality, accuracy,
completeness, effectiveness, reliability,
fitness for a particular purpose, usefulness,
use or results to be obtained from this
Data, or that the Data or server will be
uninterrupted or error-free.
Disclaimer of Warranty: TELENAV AND
ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR
NON-INFRINGEMENT. Some States,
Territories and Countries do not allow
certain warranty exclusions, so to that
extent the above exclusion may not apply
to you.
Disclaimer of Liability: TELENAV AND
ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT
BE LIABLE TO YOU: IN RESPECT OF ANY
CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR
FOR ANY LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR ANY
OTHER DIRECT, INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF OR
INABILITY TO USE THIS INFORMATION,
ANY DEFECT IN THE INFORMATION, OR
THE BREACH OF THESE TERMS OR
CONDITIONS, WHETHER IN AN ACTION
IN CONTRACT OR TORT OR BASED ON A
WARRANTY, EVEN IF TELENAV OR ITS
LICENSORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Some
States, Territories and Countries do not
allow certain liability exclusions or
damages limitations, so to that extent the
above may not apply to you.
Export Control. You shall not export from
anywhere any part of the Data or any direct
product thereof except in compliance with,
and with all licenses and approvals
required under, applicable export laws,
rules and regulations, including but not
limited to the laws, rules and regulations
administered by the Office of Foreign
Assets Control of the U.S. Department of
Commerce and the Bureau of Industry and
Security of the U.S. Department of
Commerce. To the extent that any such
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export laws, rules or regulations prohibit
HERE from complying with any of its
obligations hereunder to deliver or
distribute Data, such failure shall be
excused and shall not constitute a breach
of this Agreement.
Entire Agreement. These terms and
conditions constitute the entire agreement
between Telenav (and its licensors,
including their licensors and suppliers) and
you pertaining to the subject matter hereof,
and supersedes in their entirety any and
all written or oral agreements previously
existing between us with respect to such
subject matter.
Governing Law. The above terms and
conditions shall be governed by the laws
of the State of Illinois [insert “Netherlands”
where European HERE Data is used],
without giving effect to (i) its conflict of
laws provisions, or (ii) the United Nations
Convention for Contracts for the
International Sale of Goods, which is
explicitly excluded. You agree to submit to
the jurisdiction of the State of Illinois
[insert “The Netherlands” where European
HERE Data is used] for any and all
disputes, claims and actions arising from
or in connection with the Data provided to
you hereunder.
Government End Users. If the Data is
being acquired by or on behalf of the
United States government or any other
entity seeking or applying rights similar to
those customarily claimed by the United
States government, this Data is a
“commercial item” as that term is defined
at 48 C.F.R. (“FAR”) 2.101, is licensed in
accordance with these End-User Terms,
and each copy of Data delivered or
otherwise furnished shall be marked and
embedded as appropriate with the
following “Notice of Use,” and shall be
treated in accordance with such Notice:
NOTICE OF USE
CONTRACTOR (MANUFACTURER/
SUPPLIER) NAME: HERE
CONTRACTOR (MANUFACTURER/
SUPPLIER) ADDRESS: c/o Nokia, 425
West Randolph Street, Chicago, Illinois
60606
This Data is a commercial item as
defined in FAR 2.101 and is subject to
these End-User Terms under which this
Data was provided.
© 1987 – 2014 HERE – All rights reserved.
If the Contracting Officer, federal
government agency, or any federal official
refuses to use the legend provided herein,
the Contracting Officer, federal
government agency, or any federal official
must notify HERE prior to seeking
additional or alternative rights in the Data.
I. US/Canada Territory
A. United States Data. The End-User
Terms for any Application containing
Data for the United States shall contain
the following notices:
“HERE holds a non-exclusive license
from the United States Postal
Service® to publish and sell ZIP+4®
information.”
“©United States Postal Service®
20XX. Prices are not established,
controlled or approved by the United
States Postal Service®. The following
trademarks and registrations are
owned by the USPS: United States
Postal Service, USPS, and ZIP+4.”
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B. Canada Data. The following provi-
sions apply to the Data for Canada,
which may include or reflect data from
third party licensors (“Third Party
Data”), including Her Majesty the Queen
in Right of Canada (“Her Majesty”),
Canada Post Corporation (“Canada
Post”) and the Department of Natural
Resources of Canada (“NRCan”):
1. Disclaimer and Limitation: Client
agrees that its use of the Third Party
Data is subject to the following provi-
sions:
a. Disclaimer: The Third Party Data
is licensed on an “as is” basis. The
licensors of such data, including Her
Majesty, Canada Post and NRCan,
make no guarantees, representa-
tions or warranties respecting such
data, either express or implied,
arising by law or otherwise, including
but not limited to, effectiveness,
completeness, accuracy or fitness
for a particular purpose.
b. Limitation on Liability: The Third
Party Data licensors, including Her
Majesty, Canada Post and NRCan,
shall not be liable: (i) in respect of
any claim, demand or action, irre-
spective of the nature of the cause
of the claim, demand or action
alleging any loss, injury or damages,
direct or indirect, which may result
from the use or possession of such
Data; or (ii) in any way for loss of
revenues or contracts, or any other
consequential loss of any kind
resulting from any defect in the
Data.
2. Copyright Notice: In connection with
each copy of all or any portion of the
Data for the Territory of Canada, Client
shall affix in a conspicuous manner the
following copyright notice on at least
one of: (i) the label for the storage
media of the copy; (ii) the packaging
for the copy; or (iii) other materials
packaged with the copy, such as user
manuals or end user license agree-
ments: “This data includes information
taken with permission from Canadian
authorities, including © Her Majesty
the Queen in Right of Canada, ©
Queen's Printer for Ontario, © Canada
Post Corporation, GeoBase®, © The
Department of Natural Resources
Canada. All rights reserved.”
3. End-User Terms: Except as other-
wise agreed by the parties, in connec-
tion with the provision of any portion
of the Data for the Territory of Canada
to End-Users as may be authorized
under the Agreement, Client shall
provide such End-Users, in a reason-
ably conspicuous manner, with terms
(set forth with other end user terms
required to be provided under the
Agreement, or as otherwise may be
provided, by Client) which shall include
the following provisions on behalf of
the Third Party Data licensors,
including Her Majesty, Canada Post
and NRCan:
The Data may include or reflect
data of licensors, including Her
Majesty the Queen in the Right of
Canada (“Her Majesty”), Canada
Post Corporation (“Canada Post”)
and the Department of Natural
Resources Canada (“NRCan”). Such
data is licensed on an “as is” basis.
The licensors, including Her Majesty,
Canada Post and NRCan, make no
guarantees, representations or
warranties respecting such data,
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either express or implied, arising by
law or otherwise, including but not
limited to, effectiveness, complete-
ness, accuracy or fitness for a
particular purpose. The licensors,
including Her Majesty, Canada Post
and NRCan, shall not be liable in
respect of any claim, demand or
action, irrespective of the nature of
the cause of the claim, demand or
action alleging any loss, injury or
damages, direct or indirect, which
may result from the use or posses-
sion of the data or the Data. The
licensors, including Her Majesty,
Canada Post and NRCan, shall not
be liable in any way for loss of
revenues or contracts, or any other
consequential loss of any kind
resulting from any defect in the data
or the Data.
End User shall indemnify and save
harmless the licensors, including Her
Majesty, Canada Post and NRCan,
and their officers, employees and
agents from and against any claim,
demand or action, irrespective of
the nature of the cause of the claim,
demand or action, alleging loss,
costs, expenses, damages or injuries
(including injuries resulting in death)
arising out of the use or possession
of the data or the Data.
4. Additional Provisions: The terms
contained in this Section are in addi-
tion to all of the rights and obligations
of the parties under the Agreement.
To the extent that any of the provi-
sions of this Section are inconsistent
with, or conflict with, any other provi-
sions of the Agreement, the provisions
of this Section shall prevail.
II. Mexico. The following provision applies
to the Data for Mexico, which includes
certain data from the Instituto Nacional
de Estadística y Geografía (“INEGI”):
A. Any and all copies of the Data and/or
packaging containing Data for Mexico
shall contain the following notice:
“Fuente: INEGI (Instituto Nacional de
Estadística y Geografía)”
III. Latin America Territory
A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
NoticeTerritory
IGN “INSTITUTO
GEOGRAFICO NACIONAL
ARGENTINO”
Argen-
tina
“INSTITUTO GEOGRAFICO
MILITAR DEL ECUADOR
AUTORIZACION N° IGM-
2011-01- PCO-01 DEL 25 DE
ENERO DE 2011”
Ecuador
“source: © IGN 2009 - BD
TOPO ®”
“Fuente: INEGI (Instituto
Nacional de Estadística y
Geografía)”
Guade-
loupe,
French
Guiana
and
Marti-
nique
Mexico
IV. Middle East Territory
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A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
NoticeCountry
“© Royal Jordanian
Geographic Centre”. The
foregoing notice requirement
for Jordan Data is a material
term of the Agreement. If
Client or any of its permitted
Jordan
sublicensees (if any) fail to
meet such requirement,
HERE shall have the right to
terminate Client’s license
with respect to the Jordan
Data.
B. Jordan Data. Client and its permitted
sublicensees (if any) are restricted from
licensing and/or otherwise distributing
HERE’s database for the country of
Jordan (“Jordan Data”) for use in Enter-
prise Applications to (i) non-Jordanian
entities for use of the Jordan Data solely
in Jordan or (ii) Jordan-based customers.
In addition, Client, its permitted subli-
censees (if any) and End-Users are
restricted from using the Jordan Data in
Enterprise Applications if such party is
(i) a non-Jordanian entity using the
Jordan Data solely in Jordan or (ii) a
Jordan-based customer. For purposes
of the foregoing, “Enterprise Applica-
tions” shall mean Geomarketing applic-
ations, GIS applications, mobile business
asset management applications, call
center applications, telematics applica-
tions, public organization Internet
applications or for providing geocoding
services.
V. Europe Territory
A. Use of Certain Traffic Codes in Europe
1. General Restrictions Applicable to
Traffic Codes. Client acknowledges
and agrees that in certain countries of
the Europe Territory, Client will need
to obtain rights directly from third
party RDS-TMC code providers to
receive and use the Traffic Codes in
the Data and to deliver to End-Users
Transactions in any way derived from
or based on such Traffic Codes. For
such countries, HERE shall deliver the
Data incorporating Traffic Codes to
Client only after receiving certification
from Client of its having obtained such
rights.
2. Display of Third Party Rights
Legends for Belgium. Client shall, for
each Transaction that uses Traffic
Codes for Belgium, provide the
following notice to the End-User:
“Traffic Codes for Belgium are
provided by the Ministerie van de
Vlaamse Gemeenschap and the
Ministèrie de l’Equipement et des
Transports.”
B. Paper Maps. With respect to any
license granted to Client relating to
making, selling or distributing paper
maps (i.e., a map fixed on a paper or
paper-like medium): (a) such license
with respect to Data for the Territory of
Great Britain is conditioned on Client’s
entering into and complying with a
separate written agreement with the
Ordnance Survey (“OS”) to create and
sell paper maps, Client’s paying to the
OS any and all applicable paper map
royalties, and Client’s complying with
the OS copyright notice requirements;
(b) such license for selling or otherwise
distributing for charge with respect to
Data for the Territory of Czech Republic
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Appendices
is conditioned on Client’ s obtaining prior
written consent from Kartografie a.s.;
(c) such license for selling or distributing
with respect to Data for the Territory of
Switzerland is conditioned on Client’s
obtaining a permit from Bundesamt für
Landestopografie of Switzerland; (d)
Client is restricted from using Data for
the Territory of France to create paper
maps with a scale between 1:5,000 and
1:250,000; and (e) Client is restricted
from using any Data to create, sell or
distribute paper maps that are the same
or substantially similar, in terms of data
content and specific use of color,
symbols and scale, to paper maps
published by the European national
mapping agencies, including without
limitation, Landervermessungämter of
Germany, Topografische Dienst of the
Netherlands, Nationaal Geografisch
Instituut of Belgium, Bundesamt für
Landestopografie of Switzerland,
Bundesamt für Eich-und Vermessung-
swesen of Austria, and the National
Land Survey of Sweden.
C. OS Enforcement. Without limiting
Section IV(B) above, with respect to
Data for the Territory of Great Britain,
Client acknowledges and agrees that
the Ordnance Survey (“OS”) may bring
a direct action against Client to enforce
compliance with the OS copyright notice
(see Section IV(D) below) and paper
map requirements (see Section IV(B)
above) contained in this Agreement.
D. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
NoticeCountry(ies)
“© Bundesamt für Eich-
und Vermessungswesen”
Austria
“© EuroGeographics”
Croatia
Cyprus,
Estonia,
Latvia,
Lithuania,
Moldova,
Poland,
Slovenia
and/or
Ukraine
“source: © IGN 2009 – BD
TOPO ®”
France
“Die Grundlagendaten
wurden mit Genehmigung
der zuständigen Behörden
entnommen”
Germany
“Contains Ordnance
Survey data © Crown
copyright and database
right 2010 Contains Royal
Mail data © Royal Mail
copyright and database
right 2010”
Great Britain
“Copyright Geomatics
Ltd.”
Greece
“Copyright © 2003; Top-
Map Ltd.”
Hungary
“La Banca Dati Italiana è
stata prodotta usando
quale riferimento anche
cartografia numerica ed
al tratto prodotta e fornita
dalla Regione Toscana.”
Italy
“Copyright © 2000;
Norwegian Mapping
Authority”
Norway
“Source: IgeoE – Portugal”Portugal
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Appendices
“Información geográfica
propiedad del CNIG”
Spain
“Based upon electronic
data © National Land
Survey Sweden.”
Sweden
“Topografische
Grundlage: © Bundesamt
für Landestopographie.
Switzerland
E. Respective Country Distribution. Client
acknowledges that HERE has not
received approvals to distribute map
data for the following countries in such
respective countries: Albania, Belarus,
Kyrgyzstan, Moldova and Uzbekistan.
HERE may update such list from time to
time. The license rights granted to Client
under this TL with respect to the Data
for such countries are contingent upon
Client’s compliance with all applicable
laws and regulations, including, without
limitation, any required licenses or
approvals to distribute the Application
incorporating such Data in such
respective countries.
VI. Australia Territory
A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
Copyright. Based on data provided
under license from PSMA Australia
Limited (www.psma.com.au).
Product incorporates data which is ©
20XX Telstra Corporation Limited, GM
Holden Limited, Intelematics Australia
Pty Ltd and Continental Pty Ltd.
B. Third Party Notices for Australia. In
addition to the foregoing, the End-User
Terms for any Application containing
RDS-TMC Traffic Codes for Australia
shall contain the following notice:
“Product incorporates traffic location
codes which is © 20XX Telstra Corpora-
tion Limited and its licensors.”
AT&T Vehicle Network Carrier
Telematics Disclosure
END USER FOR PURPOSES OF THIS
SECTION MEANS YOU AND YOUR HEIRS,
EXECUTORS, LEGAL PERSONAL
REPRESENTATITVES AND PERMITED
ASSIGNS. FOR PURPOSES OF THIS
SECTION “UNDERLYING WIRELESS
SERVICE CARRIER” INCLUDES ITS
AFFILIATES AND CONTRACTORS AND
THEIR RESPECTIVE OFFICERS,
DIRECTORS, EMPLOYEES, SUCCESSORS
AND ASSIGNS. END USER HAS NO
CONTRACTUAL RELATIONSHIP WITH
THE UNDERLYING WIRELESS SERVICE
CARRIER AND END USER IS NOT A THIRD
PARTY BENEFICIARY OF ANY
AGREEMENT BETWEEN FORD AND
UNDERLYING CARRIER. END USER
UNDERSTANDS AND AGREES THAT THE
UNDERLYING CARRIER HAS NO LEGAL,
EQUITABLE, OR OTHER LIABILITY OF ANY
KIND TO END USER. IN ANY EVENT,
REGARDLESS OF THE FORM OF THE
ACTION, WHETHER FOR BREACH OF
CONTRACT, WARRANTY, NEGLIGENCE,
STRICT LIABILITY IN TORT OR
OTHERWISE, END USER'S EXCLUSIVE
REMEDY FOR CLAIMS ARISING IN ANY
WAY IN CONNECTION WITH THIS
AGREEMENT, FOR ANY CAUSE
WHATSOEVER, INCLUDING BUT NOT
LIMITED TO ANY FAILURE OR
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DISRUPTION OF SERVICE PROVIDED
HEREUNDER, IS LIMITED TO PAYMENT
OF DAMAGES IN AN AMOUNT NOT TO
EXCEED THE AMOUNT PAID BY END USER
FOR THE SERVICES DURING THE
TWO-MONTH PERIOD PRECEDING THE
DATE THE CLAIM AROSE.
(ii) END USER AGREES TO INDEMNIFY
AND HOLD HARMLESS THE UNDERLYING
WIRELESS SERVICE CARRIER AND ITS
OFFICERS, EMPLOYEES, AND AGENTS
AGAINST ANY AND ALL CLAIMS,
INCLUDING WITHOUT LIMITATION
CLAIMS FOR LIBEL, SLANDER, OR ANY
PROPERTY DAMAGE, PERSONAL INJURY
OR DEATH, ARISING IN ANY WAY,
DIRECTLY OR INDIRECTLY, IN
CONNECTION WITH THIS AGREEMENT
OR THE USE, FAILURE TO USE, OR
INABILITY TO USE THE DEVICE EXCEPT
WHERE THE CLAIMS RESULT FROM THE
UNDERLYING CARRIER’S GROSS
NEGLIGENCE OR WILLFUL MISCONDUCT.
THIS INDEMNITY WILL SURVIVE THE
TERMINATION OF THE AGREEMENT.
(iii) END USER HAS NO PROPERTY RIGHT
IN ANY NUMBER ASSIGNED TO THE
DEVICE.
(iv) END USER UNDERSTANDS THAT
FORD AND THE UNDERLYING CARRIER
CANNOT GUARANTY THE SECURITY OF
WIRELESS TRANSMISSIONS, AND WILL
NOT BE LIABLE FOR ANY LACK OF
SECURITY RELATING TO THE USE OF THE
SERVICES
THE SERVICE IS FOR [END USER’S] USE
ONLY AND END USER MAY NOT RESELL
THE SERVICE TO ANY OTHER PARTY END
USER UNDERSTANDS THAT THE
UNDERLYING CARRIER DOES NOT
GUARANTEE ANY END USER
UNINTERRUPTED SERVICE OR
COVERAGE. THE UNDERLYING CARRIER
DOES NOT WARRANT THAT END USERS
CAN OR WILL BE LOCATED USING THE
SERVICE. THE UNDERLYING CARRIER
MAKES NO WARRANTY, EXPRESS OR
IMPLIED, OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE,
SUITABILITY, OR PERFORMANCE
REGARDING ANY SERVICES OR GOODS,
AND IN NO EVENT SHALL AT&T BE
LIABLE, WHETHER OR NOT DUE TO ITS
OWN NEGLIGENCE, FOR ANY: (A) ACT OR
OMISSION OF A THIRD PARTY; (B)
MISTAKES, OMISSIONS, INTERRUPTIONS,
ERRORS, FAILURES TO TRANSMIT,
DELAYS, OR DEFECTS IN THE SERVICE
PROVIDED BY OR THROUGH THE
UNDERLYING CARRIER; (C) DAMAGE OR
INJURY CAUSED BY SUSPENSION OR
TERMINATION BY THE UNDERLYING
CARRIER; OR (D) DAMAGE OR INJURY
CAUSED BY A FAILURE OR DELAY IN
CONNECTING A CALL TO ANY ENTITY,
INCLUDING 911 OR ANY OTHER
EMERGENCY SERVICE. TO THE FULL
EXTENT ALLOWED BY LAW, THE END
USER RELEASES, INDEMNIFIES AND
HOLDS THE UNDERLYING CARRIER
HARMLESS FROM AND AGAINST ANY
AND ALL CLAIMS OF ANY PERSON OR
ENTITY FOR DAMAGES OF ANY NATURE
ARISING IN ANY WAY FROM OR RELATING
TO, DIRECTLY OR INDIRECTLY, SERVICES
PROVIDED BY THE UNDERLYING CARRIER
OR ANY PERSON’S USE THEREOF,
INCLUDING CLAIMS ARISING IN WHOLE
OR IN PART FROM THE ALLEGED
NEGLIGENCE OF THE UNDERLYING
CARRIER.
VII. China Territory
Personal Use Only
You agree to use this Data together with
[insert name of Client Application] for the
solely personal, non-commercial purposes
for which you were licensed, and not for
service bureau, time-sharing or other
similar purposes. Accordingly, but subject
to the restrictions set forth in the following
paragraphs, you may copy this Data only
as necessary for your personal use to (i)
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Appendices
view it, and (ii) save it, provided that you
do not remove any copyright notices that
appear and do not modify the Data in any
way. You agree not to otherwise reproduce,
copy, modify, decompile, disassemble or
reverse engineer any portion of this Data,
and may not transfer or distribute it in any
form, for any purpose, except to the extent
permitted by mandatory laws.
Restrictions
Except where you have been specifically
licensed to do so by NAV2 , and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs. You agree to cease
using this Data if you fail to comply with
these terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data will
perform substantially in accordance with
the accompanying written materials for a
period of ninety (90) days from the date
of receipt, and (b) any support services
provided by NAV2 shall be substantially as
described in applicable written materials
provided to you by NAV2, and NAV2’s
support engineers will make commercially
reasonable efforts to solve any problem
issues.
rigCustomer Remedies
NAV2 and its suppliers’ entire liability and
your exclusive remedy shall be, at NAV2’s
sole discretion, either (a) return of the price
paid, if any, or (b) repair or replacement of
the Data that do not meet NAV2’s Limited
Warranty and that are returned to NAV2
with a copy of your receipt. This Limited
Warranty is void if failure of the Data has
resulted from accident, abuse, or
misapplication. Any replacement Data will
be warranted for the remainder of the
original warranty period or thirty (30) days,
whichever is longer. Neither these remedies
nor any product support services offered
by NAV2 are available without proof of
purchase from an authorized international
source.
No Other Warranty:
EXCEPT FOR THE LMITED WARRANTY
SET FORTH ABOVE AND TO THE EXTENT
PERMITTED BY APPLICABLE LAW, NAV2
AND ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OWNERSHIP OR
NON-INFRINGEMENT. Certain warranty
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
Limited Liability:
TO THE EXTENT PERMITTED BY
APPLICABLE LAW, NAV2 AND ITS
LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT
BE LIABLE TO YOU: IN RESPECT OF ANY
CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR
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FOR ANY LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR ANY
OTHER DIRECT, INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF OR
INABILITY TO USE THIS INFORMATION,
ANY DEFECT IN THE INFROMATION, OR
THE BREACH OF THESE TERMS OR
CONDITIONS, WHETHER IN AN ACTION
IN CONTRACT OR TORT OR BASED ON A
WARRANTY, EVEN IF NAV2 OR ITS
LICENSORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. UNDER
NO CIRCUMSTANCES SHALL NAV2’s OR
ITS SUPPLIERS’ LIABILITY HEREUNDER
EXCEED THE PRICE PAID. Certain liability
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
Export Control
You agree not to export to anywhere any
part of the Data provided to you or any
direct product thereof except in
compliance with, and with all licenses and
approvals required under, applicable
export laws, rules and regulations.
IP Protection
The Data are owned by NAV2 or its
suppliers and are protected by applicable
copyright and other intellectual property
law and treaties. The Data are provided
solely on the basis of a license to use, not
sale.
Entire Agreement
These terms and conditions constitute the
entire agreement between NAV2(and its
licensors, including their licensors and
suppliers) and you pertaining to the subject
matter hereof, and supersedes in their
entirety any and all written or oral
agreements previously existing between
us with respect to such subject matter.
Governing Law.
The above terms and conditions shall be
governed by the laws of the People’s
Republic of China, without giving effect to
(i) its conflict of laws provisions, or (ii) the
United Nations Convention for Contracts
for the International Sale of Goods, which
is explicitly excluded. Any dispute arising
from or in connection with the Data
provided to you hereunder shall be
submitted to the Shanghai International
Economic and Trade Arbitration
Commission for arbitration.
Gracenote® Copyright
CD and music-related data from
Gracenote, Inc., copyright©
2000-2007 Gracenote. Gracenote
Software, copyright © 2000-2007
Gracenote. This product and service may
practice one or more of the following U.S.
Patents 5,987,525; 6,061,680; 6,154,773;
6,161,132; 6,230,192; 6,230,207; 6.240,459;
6,330,593 and other patents issued or
pending. Some services supplied under
license from Open Globe, Inc. for U.S.
Patent 6,304,523.
Gracenote and CDDB are registered
trademarks of Gracenote. The Gracenote
logo and logotype, and the "Powered by
Gracenote™" logo are trademarks of
Gracenote.
Gracenote® End User License Agreement
(EULA)
This device contains software from
Gracenote, Inc. of 2000 Powell Street
Emeryville, California 94608
("Gracenote").
The software from Gracenote (the
"Gracenote Software") enables this device
to do disc and music file identification and
obtain music-related information, including
name, artist, track, and title information
("Gracenote Data") from online servers
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Appendices
("Gracenote Servers"), and to perform
other functions. You may use Gracenote
Data only by means of the intended End
User functions of this device. This device
may contain content belonging to
Gracenote's providers. If so, all of the
restrictions set forth herein with respect to
Gracenote Data shall also apply to such
content and such content providers shall
be entitled to all of the benefits and
protections set forth herein that are
available to Gracenote. You agree that you
will use the content from Gracenote
("Gracenote Content") , Gracenote Data,
the Gracenote Software, and Gracenote
Servers for your own personal,
non-commercial use only. You agree not
to assign, copy, transfer or transmit the
Gracenote Content, Gracenote Software
or any Gracenote Data (except in a Tag
associated with a music file) to any third
party. YOU AGREE NOT TO USE OR
EXPLOIT GRACENOTE CONTENT,
GRACENOTE DATA, THE GRACENOTE
SOFTWARE, OR GRACENOTE SERVERS,
EXCEPT AS EXPRESSLY PERMITTED
HEREIN.
You agree that your non-exclusive licenses
to use the Gracenote Content, Gracenote
Data, the Gracenote Software, and
Gracenote Servers will terminate if you
violate these restrictions. If your licenses
terminate, you agree to cease any and all
use of the Gracenote Content, Gracenote
Data, the Gracenote Software, and
Gracenote Servers.
Gracenote, respectively, reserve all rights
in Gracenote Data, the Gracenote
Software, and the Gracenote Servers and
Gracenote Content, including all ownership
rights. Under no circumstances will either
Gracenote become liable for any payment
to you for any information that you provide,
including any copyrighted material or
music file information. You agree that
Gracenote may enforce its respective
rights, collectively or separately, under this
agreement against you, directly in each
company's own name.
Gracenote uses a unique identifier to track
queries for statistical purposes. The
purpose of a randomly assigned numeric
identifier is to allow Gracenote to count
queries without knowing anything about
who you are. For more information, see the
web page at www.gracenote.com for the
Gracenote Privacy Policy.
THE GRACENOTE SOFTWARE, EACH ITEM
OF GRACENOTE DATA AND THE
GRACENOTE CONTENT ARE LICENSED
TO YOU "AS IS". NEITHER GRACENOTE
MAKES ANY REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED,
REGARDING THE ACCURACY OF ANY
GRACENOTE DATA FROM THE
GRACENOTE SERVERS OR GRACENOTE
CONTENT. GRACENOTE COLLECTIVELY
AND SEPARATELY RESERVE THE RIGHT
TO DELETE DATA AND/OR CONTENT
FROM THE COMPANIES' RESPECTIVE
SERVERS OR, IN THE CASE OF
GRACENOTE, CHANGE DATA
CATEGORIES FOR ANY CAUSE THAT
GRACENOTE DEEMS SUFFICIENT. NO
WARRANTY IS MADE THAT EITHER
GRACENOTE CONTENT OR THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS ARE ERROR-FREE
OR THAT THE FUNCTIONING OF THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS WILL BE
UNINTERRUPTED. GRACENOTE IS NOT
OBLIGATED TO PROVIDE YOU WITH ANY
ENHANCED OR ADDITIONAL DATA TYPES
THAT GRACENOTE MAY CHOOSE TO
PROVIDE IN THE FUTURE AND IS FREE
TO DISCONTINUE ITS ONLINE SERVICES
AT ANY TIME. GRACENOTE DISCLAIM ALL
WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO,
510
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Appendices
IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. NEITHER
GRACENOTE WARRANTS THE RESULTS
THAT WILL BE OBTAINED BY YOUR USE
OF THE GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS
OR LOST REVENUES FOR ANY REASON
WHATSOEVER. © Gracenote 2007.
Taiwan Territory
Note: In accordance with the management
approach of low-power radio wave
radiation motors:
Article 12: For approved and certified
low-power radiation motor models,
companies, firms or users must not alter
the frequency, increase the power or
change the characteristics and functions
of the original design without authorization.
Article 14: The usage of low-power
radio-frequency motors must not affect
aviation safety and interfere with legal
telecommunications. Should interference
be detected, immediately stop using the
device and only resume usage after
ensuring that there is no longer any
interference. For the legal
telecommunication and wireless
telecommunication of the telco, the
low-power radio frequency motor must be
able to tolerate legal limits of interference
from telecommunication, industrial,
scientific and radio wave equipment.
SUNA TRAFFIC CHANNEL – TERMS
AND CONDITIONS
By activating, using and/or accessing the
SUNA Traffic Channel, SUNA Predictive or
other content or material provided by
Intelematics (together, SUNA Products
and/or Services), you must accept
certain terms and conditions. The following
is a brief summary of the terms and
conditions that apply to you. To view the
full terms and conditions relevant to your
use of the SUNA Products and/or Services,
please consult:
Website
www.sunatraffic.com.au/termsandcon-
ditions/
1. Acceptance
By using SUNA Products and/or Services,
you will be deemed to have accepted and
agreed to be bound by the terms and
conditions fully detailed at:
Website
www.sunatraffic.com.au/termsandcon-
ditions/
2. Intellectual Property
SUNA Products and/or Services are for
your personal use. You may not record, or
retransmit the content, nor use the content
in association with any other traffic
information or route guidance service or
device not approved by Intelematics. You
obtain no right of ownership in any
Intellectual Property Rights (including
copyright) in the data that is used to
provide SUNA Products and/or Services.
3. Appropriate Use
511
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Appendices
SUNA Products and/or Services are
intended as an aid to personal motoring
and travel planning, and do not provide
comprehensive or accurate information on
all occasions. On occasions, you may
experience additional delay as a result of
using SUNA Products and/or Services. You
acknowledge that it is not intended, or
suitable, for use in applications where time
of arrival or driving directions may impact
the safety of the public or yourself.
4. Use of SUNA Products and Services
while driving
You, and other authorised drivers of the
vehicle in which SUNA Products and/or
Services are available or installed and
active, remain at all times responsible for
observing all relevant laws and codes of
safe driving. In particular, you agree to only
actively operate SUNA Products and/or
Services when the Vehicle is at a complete
stop and it is safe to do so.
5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
DECLARATION OF CONFORMITY - VEHICLES WITH: SYNC 3
Radio Frequency Statement
IC Identification NumberFCC Identification NumberSYNC Version
216B-SYNCG3-LACJ-SYNCG3-L3.0
216B-FA170BCARHSACJ-FA-170-BCARHS3.1
216B-FG185SG32MHACJ-FG-185-SG32MH3.2
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WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
These devices comply with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions:
1. The device does not cause harmful
interference.
2. The device accepts any interference
received, including interference that
could cause undesired operation.
513
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911 Assist...........................................................59
A
A/C
See: Climate Control.........................................107
About 911 Assist..............................................59
About This Manual...........................................7
ABS
See: Brakes............................................................155
ABS driving hints
See: Hints on Driving With Anti-Lock
Brakes.................................................................155
Accessories....................................................459
Exterior Style.......................................................459
Interior Style........................................................459
Lifestyle.................................................................459
Peace of Mind.....................................................459
Accessories
See: Replacement Parts
Recommendation............................................13
Adjusting the Headlamps.........................247
Horizontal Aim Adjustment...........................248
Vertical Aim Adjustment.................................247
Adjusting the Steering Wheel....................79
Airbag Disposal...............................................58
Air Conditioning
See: Climate Control.........................................107
Air Filter
See: Changing the Engine Air Filter - 3.2L
Power Stroke Diesel.....................................255
See: Changing the Engine Air Filter - 3.5L
Ecoboost™.....................................................256
See: Changing the Engine Air Filter -
3.7L......................................................................257
Alarm
See: Anti-Theft Alarm........................................78
Anti-Theft Alarm............................................78
Alarm System........................................................78
Arming the Alarm.................................................78
Disarming the Alarm...........................................78
Triggering the Alarm............................................78
Appendices....................................................485
Apps.................................................................429
..................................................................................429
SiriusXM Traffic and Travel Link....................431
Audible Warnings and Indicators.............96
Airbag Secondary Warning..............................96
Door Ajar.................................................................96
Exterior Lamps On...............................................96
Key in Ignition........................................................96
Parking Brake On.................................................96
Seatbelt Reminder..............................................96
Transmission Selector Lever Not in park
(P)........................................................................96
Audio Input Jack...........................................354
Audio System................................................333
General Information.........................................333
Audio Unit - Vehicles With: AM/FM/CD/
SYNC/Satellite Radio.............................334
Audio Unit - Vehicles With: AM/FM/CD/
SYNC.............................................................338
Audio Unit - Vehicles With: AM/FM/USB
Port/Bluetooth..........................................340
Bluetooth Audio Streaming...........................345
iPod.........................................................................345
Making and Receiving Calls...........................344
Phone and Voice Pass-Through..................342
Phone Menu Options.......................................344
Sound Button.......................................................341
Station Preset Buttons....................................342
Station Tuning Control.....................................342
USB.........................................................................345
Waveband Button..............................................341
Audio Unit - Vehicles With: AM/
FM..................................................................346
AUX Button..........................................................348
Clock Button........................................................347
Menu Button.......................................................348
Sound Button.....................................................348
Station Preset Buttons....................................348
Station Tuning Buttons...................................348
Audio Unit - Vehicles With: Premium
AM/FM/CD..................................................336
Autolamps........................................................83
Windshield Wiper Activated
Headlamps........................................................84
Automatic Transmission.............................151
Automatic Transmission Adaptive
Learning.............................................................154
Brake-Shift Interlock.........................................152
If Your Vehicle Gets Stuck in Mud or
Snow..................................................................154
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Index
SelectShift Automatic™
Transmission...................................................152
Understanding the Positions of Your
Automatic Transmission..............................151
Automatic Transmission Fluid
Check..............................................................241
Autowipers.......................................................80
Auxiliary Power Points................................120
12 Volt DC Power Point.....................................120
AC Power Point...................................................120
Locations...............................................................120
Auxiliary Switches......................................460
B
Battery
See: Changing the 12V Battery.....................244
Bonnet Lock
See: Opening and Closing the Hood..........229
Booster Seats..................................................35
Types of Booster Seats......................................36
Bottle Holder..................................................123
Brake Fluid Check.........................................241
Brakes...............................................................155
General Information..........................................155
Breaking-In.......................................................191
Bulb Specification Chart...........................254
C
Capacities and Specifications - 3.2L
Power Stroke Diesel..................................315
Air Conditioning System...................................315
Automatic Transmission.................................320
Brake System.......................................................318
Diesel Exhaust Fluid..........................................318
Engine.....................................................................315
Engine Coolant.....................................................317
Fuel Tank................................................................317
Grease....................................................................320
Locks......................................................................320
Rear Axle................................................................319
Washer Reservoir................................................318
Capacities and Specifications - 3.5L
Ecoboost™..................................................321
Air Conditioning System...................................321
Automatic Transmission.................................326
Brake System......................................................325
Engine.....................................................................322
Engine Coolant...................................................324
Fuel Tank...............................................................324
Grease.....................................................................327
Locks......................................................................326
Rear Axle...............................................................325
Washer Reservoir...............................................324
Capacities and Specifications -
3.7L..................................................................327
Air Conditioning System..................................327
Automatic Transmission..................................331
Brake System......................................................330
Engine....................................................................328
Engine Coolant...................................................329
Fuel Tank..............................................................330
Grease....................................................................332
Locks.......................................................................332
Rear Axle................................................................331
Washer Reservoir...............................................330
Capacities and Specifications................307
Cargo Lamps...................................................86
Switching the Cargo Lamps Off.....................86
Switching the Cargo Lamps On.....................86
Car Wash
See: Cleaning the Exterior...............................261
Catalytic Converter - 3.5L/3.7L................141
On-Board Diagnostics System......................142
Changing a Bulb...........................................249
Central High Mounted Brake Lamp............252
Front Clearance Lamp......................................251
Headlamp.............................................................249
Interior Lamp.......................................................252
License Plate Lamp...........................................252
Reading Lamps...................................................253
Rear Lamps...........................................................251
Side Direction Indicator....................................251
Sun Visor Mirror Lamp.....................................253
Changing a Fuse...........................................227
Fuses.......................................................................227
Changing a Road Wheel...........................293
Dissimilar Spare Wheel and Tire Assembly
Information.....................................................294
Front Jacking Points.........................................299
Installing a Road Wheel..................................303
Locking Lug Nuts...............................................295
Rear Jacking Points..........................................300
Removing a Road Wheel................................302
Removing a Wheel Trim.................................300
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Stowing the Wheel and Vehicle Jack........304
Vehicle Jack..........................................................297
Vehicles With a Spare Wheel........................295
Changing the 12V Battery.........................244
Removing the Battery......................................244
Replacing the Battery......................................246
Changing the Engine Air Filter - 3.2L
Power Stroke Diesel.................................255
Changing the Engine Air Filter - 3.5L
Ecoboost™.................................................256
Changing the Engine Air Filter -
3.7L..................................................................257
Changing the Engine Oil and Oil
Filter...............................................................235
Engine Lubrication for Severe Service
Operation.........................................................235
Changing the Front Wiper Blades.........246
Checking MyKey System Status...............63
Checking the Wiper Blades.....................246
Child Restraint and Seatbelt
Maintenance.................................................46
Child Restraint Positioning..........................37
Child Safety.......................................................18
General Information.............................................18
Child Safety Locks.........................................39
Left-Hand Side.....................................................40
Right-Hand Side..................................................40
Cigar Lighter.....................................................121
Cleaning Products......................................260
Cleaning the Engine....................................262
Cleaning the Exterior...................................261
Body Paintwork Preservation........................262
Cleaning the Chrome Trim..............................261
Cleaning the Headlamps.................................261
Cleaning the Rear Window.............................261
Sliding Door Tracks...........................................262
Cleaning the Instrument Panel and
Instrument Cluster Lens........................265
Cleaning the Interior...................................263
Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats...............................................263
Instrument Cluster Screens, LCD Screens
and Radio Screens.......................................265
Leather Interior...................................................264
Mirrors....................................................................265
Rear Windows.....................................................265
Seatbelts..............................................................264
Storage Compartments, Cup Holders and
Ashtrays...........................................................265
Suede Micro Fiber Fabric................................264
Cleaning the Wheels..................................266
Cleaning the Windows and Wiper
Blades...........................................................263
Clearing All MyKeys.......................................63
Climate Control.............................................107
Cold Weather Precautions........................192
Coolant Check
See: Engine Coolant Check............................236
Crash Sensors and Airbag Indicator........57
Creating a MyKey............................................62
Programming and Changing Configurable
Settings...............................................................63
Cruise Control................................................168
Principle of Operation......................................168
Cruise control
See: Using Cruise Control................................168
Cup Holders....................................................123
Customer Assistance..................................201
D
Data Recording..................................................9
Comfort, Convenience and Entertainment
Data........................................................................11
Event Data.................................................................11
Service Data............................................................10
Services That Third Parties Provide...............12
Services That We Provide..................................12
Vehicles With a Modem......................................12
Vehicles With SYNC.............................................12
Daytime Running Lamps............................84
Declaration of Conformity - Vehicles
With: SYNC 3...............................................512
Radio Frequency Statement..........................512
Diesel Particulate Filter - 3.2L
Diesel..............................................................145
Diesel Particulate Filter Automatic
Regeneration...................................................146
Diesel Particulate Filter Manual
Regeneration...................................................148
On-Board Diagnostics System......................146
Digital Radio..................................................349
HD Radio Reception and Station
Troubleshooting............................................350
Direction Indicators.......................................84
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Index
Doors and Locks..............................................72
Draining the Fuel Filter Water Trap - 3.2L
Power Stroke Diesel.................................242
Changing the Fuel Filter..................................243
Purging Air From the Fuel System...............243
Drive Belt Routing - 3.2L Power Stroke
Diesel.............................................................258
Drive Belt Routing - 3.5L Ecoboost™/
3.7L.................................................................259
Driver Alert......................................................169
Principle of Operation......................................169
Using Driver Alert................................................169
Driver and Passenger Airbags...................49
Children and Airbags..........................................54
Passenger Airbag On and Off Switch ..........49
Proper Driver and Front Passenger Seating
Adjustment........................................................54
Driving Aids.....................................................169
Driving Hints....................................................191
Driving Through Water................................192
DRL
See: Daytime Running Lamps.........................84
E
Economical Driving.......................................191
Electromagnetic Compatibility..............485
Emergency Call Limitations......................60
Emergency Call Requirements.................59
Emergency Exit..............................................195
Emission Law.................................................140
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance...........141
Tampering With a Noise Control
System..............................................................140
End User License Agreement..................487
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .................................487
Engine Block Heater....................................128
Using the Engine Block Heater......................129
Engine Coolant Check...............................236
Adding Coolant...................................................237
Coolant Change.................................................239
Engine Coolant Temperature
Management..................................................240
Fail-Safe Cooling...............................................239
Recycled Coolant...............................................238
Severe Climates.................................................238
Engine Cooling Fan - Diesel.....................236
Engine Cooling Fan - E85/
Gasoline.......................................................236
Engine Emission Control...........................140
Engine Immobilizer
See: Passive Anti-Theft System......................77
Engine Oil Check..........................................234
Adding Engine Oil..............................................235
Engine Oil Dipstick - 3.2L Power Stroke
Diesel.............................................................234
Engine Oil Dipstick - 3.5L
Ecoboost™.................................................234
Engine Oil Dipstick - 3.7L..........................234
Engine Specifications - 3.2L Power
Stroke Diesel...............................................307
Engine Specifications - 3.5L
Ecoboost™.................................................308
Engine Specifications - 3.7L....................309
Entertainment..............................................406
AM/FM Radio......................................................407
Apps........................................................................415
Bluetooth Stereo or USB.................................414
CD.............................................................................413
HD Radio™ Information (If
Available).........................................................410
SiriusXM® Satellite Radio (If
Activated).......................................................408
Sources..................................................................407
Supported Media Players, Formats and
Metadata Information.................................415
USB Ports..............................................................415
Environment......................................................17
Essential Towing Checks...........................183
Before Towing a Trailer.....................................188
Launching or Retrieving a Boat or Personal
Water Craft (PWC).......................................189
Safety Chains.......................................................184
Tow Hitch..............................................................184
Trailer Brakes........................................................184
Trailer Lamps.......................................................188
Trailer Towing Connector.................................183
When Towing a Trailer......................................188
Event Data Recording
See: Data Recording..............................................9
Export Unique Options.................................16
Exterior Mirrors................................................88
Fold-Away Exterior Mirrors...............................89
Power Exterior Mirrors........................................88
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Power Folding Mirrors........................................88
F
Fan
See: Engine Cooling Fan - Diesel.................236
See: Engine Cooling Fan - E85/
Gasoline...........................................................236
Fastening the Seatbelts...............................42
Seatbelt Locking Modes....................................43
Using Seatbelts During Pregnancy................42
Flat Tire
See: Changing a Road Wheel.......................293
Floor Mats........................................................192
Ford Credit.........................................................13
US Only.....................................................................13
Ford Protect...................................................462
Ford Protect Extended Service Plan
(CANADA ONLY)..........................................463
Ford Protect Extended Service Plans (U.S.
Only)..................................................................462
Front Door Storage Compartment.........123
Front Wiper Blades
See: Changing the Front Wiper Blades......246
Fuel and Refueling.......................................130
Fuel Consumption........................................138
Advertised Capacity..........................................138
Calculating Fuel Economy..............................139
Filling the Fuel Tank...........................................139
Fuel Filler Funnel Location........................135
Fuel Filter - Gasoline..................................244
Fuel Quality - Diesel......................................131
Biodiesel.................................................................132
Diesel Fuel Additives ........................................133
Fuel Requirements - Choosing The Right
Fuel: Vehicles Operated Where
Ultra-Low Sulfur Diesel Fuel Is Not
Required ............................................................131
Fuel Requirements - Choosing the Right
Fuel: Vehicles Operated Where
Ultra-Low Sulfur Diesel Fuel is Required
(United States/Canada/Puerto Rico/U.S.
Virgin Islands and Other Locales)............131
Fuel Quality - E85........................................134
Choosing the Right Fuel - Flex Fuel
Vehicles.............................................................134
Switching Between E85 and
Gasoline.............................................................135
Fuel Quality - Gasoline...............................133
Choosing the Right Fuel...................................133
Fuel Shutoff....................................................195
Ignition Switch.....................................................195
Fuse Box Locations....................................208
Body Control Module.......................................208
Engine Compartment Fuse Box..................208
Passenger Compartment Fuse Box...........208
Pre-fuse Box.......................................................208
Fuses................................................................208
Fuse Specification Chart - 3.2L Power
Stroke Diesel..............................................209
Body Control Module........................................216
Engine Compartment Fuse Box..................209
Passenger Compartment Fuse Box.............212
Fuse Specification Chart - 3.5L
Ecoboost™/3.7L........................................218
Body Control Module........................................225
Engine Compartment Fuse Box....................218
Passenger Compartment Fuse Box.............221
G
Gauges................................................................91
Engine Coolant Temperature Gauge.............91
Fuel Gauge..............................................................92
Information Display..............................................91
Tripmeter Reset and Distance to
Empty..................................................................92
Gearbox
See: Transmission...............................................151
General Information on Radio
Frequencies...................................................67
General Maintenance Information.......466
Multi-point Inspection.....................................468
Owner Checks and Services.........................468
Protecting Your Investment...........................467
Why Maintain Your Vehicle?.........................466
Why Maintain Your Vehicle at Your
Dealership?....................................................466
Getting Assistance Outside the U.S. and
Canada.........................................................204
Getting the Services You Need...............201
Away From Home...............................................201
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Index
H
Handbrake
See: Parking Brake - Vehicles With:
Mechanical Parking Brake..........................156
See: Parking Brake - Vehicles With: Push
Down Parking Brake.....................................156
Hazard Flashers............................................195
Headlamp Adjusting
See: Adjusting the Headlamps.....................247
Headlamp Removal
See: Removing a Headlamp..........................248
Headrest
See: Head Restraints...........................................111
Head Restraints...............................................111
Adjusting the Head Restraint..........................112
Installing the Head Restraint ..........................112
Removing the Head Restraint.........................112
Heated Seats..................................................119
Heated Windows and Mirrors..................109
Heated Exterior Mirrors.....................................110
Heated Rear Window.......................................109
Heating
See: Climate Control.........................................107
Hill Start Assist..............................................157
Switching the System On and Off...............158
Using Hill Start Assist........................................157
Hints on Controlling the Interior
Climate..........................................................108
Cooling the Interior Quickly............................108
General Hints.......................................................108
Heating the Interior Quickly...........................108
Maximum Cooling Performance in
Instrument Panel or Instrument Panel
and Footwell Positions...............................109
Recommended Settings for Cooling .........108
Recommended Settings for Heating..........108
Side Window Defogging in Cold
Weather............................................................109
Vehicle Stationary for Extended Periods
During Extreme High Ambient
Temperatures.................................................108
Hints on Driving With Anti-Lock
Brakes............................................................155
Home Screen.................................................401
Hood Lock
See: Opening and Closing the Hood..........229
Horn.....................................................................79
I
Ignition Switch...............................................124
In California (U.S. Only)............................202
Information Displays.....................................97
General Information............................................97
Information Messages.................................101
Installing Child Restraints............................19
Child Safety Restraint..........................................19
Using Lap and Shoulder Belts.........................20
Using Lower Anchors and Tethers for
Children (LATCH)............................................22
Using Tether Straps.............................................28
Instrument Cluster..........................................91
Instrument Lighting Dimmer.....................84
Interior Lamps.................................................85
Courtesy Lamp......................................................85
Entrance Lamps...................................................85
Reading Lamps.....................................................85
Interior Mirror...................................................89
Automatic Dimming Mirror..............................89
Manual Dimming Mirror.....................................89
Introduction.........................................................7
J
Jump Starting the Vehicle.........................196
Connecting the Jumper Cables.....................197
Jump Starting.......................................................197
Preparing Your Vehicle.....................................196
Removing the Jumper Cables........................197
K
Keys and Remote Controls.........................67
Principle of Operation.........................................67
L
Lane Keeping System.................................170
Lane Keeping Alert.............................................170
Lighting Control..............................................82
Flashing High Beam Headlamps....................83
Lighting Control Positions.................................82
Switching All of the Parking Lamps
On..........................................................................82
Switching High Beam Headlamps On and
Off.........................................................................83
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Switching the Left-Hand Side or the
Right-Hand Side Parking Lamps
On..........................................................................82
Lighting..............................................................82
General Information............................................82
Load Carrying..................................................174
Load Limit........................................................174
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles..............................................................178
Vehicle Loading - with and without a
Trailer..................................................................174
Load Retaining Fixtures..............................174
Securing Cargo.....................................................174
Locking and Unlocking.................................72
Autolock...................................................................75
Autounlock..............................................................76
Configurable Unlocking......................................76
Locking......................................................................72
Locking and Unlocking the Doors From
Inside....................................................................72
One-Stage Unlocking.........................................76
Opening and Closing the Sliding Door.........73
Opening the Double Rear Doors.....................74
Rear Emergency Exit............................................75
Two-Stage Unlocking.........................................76
Unlocking.................................................................72
Zone Re-Locking...................................................76
Lug Nuts
See: Changing a Road Wheel.......................293
M
Maintenance..................................................229
General Information.........................................229
Manual Climate Control.............................107
Manual Seats..................................................112
Adjusting the Armrest........................................114
Adjusting the Lumbar Support.......................113
Moving the Seat Backward or
Forward...............................................................112
Recline Adjustment............................................113
Media Hub......................................................355
Message Center
See: Information Displays.................................97
Mirrors
See: Heated Windows and Mirrors..............109
See: Windows and Mirrors................................87
Mobile Communications Equipment.......15
Motorcraft Parts - 3.2L Power Stroke
Diesel.............................................................310
Motorcraft Parts - 3.5L
Ecoboost™..................................................310
Motorcraft Parts - 3.7L................................312
MyKey – Troubleshooting...........................65
MyKey™..............................................................61
Principle of Operation.........................................61
N
Navigation.......................................................421
cityseeker..............................................................428
Destination Mode..............................................423
Map Mode.............................................................422
Navigation Map Updates................................429
Navigation Menu................................................426
SiriusXM Traffic and Travel Link...................429
SYNC AppLink....................................................428
Waypoints.............................................................427
Normal Scheduled Maintenance..........469
Intelligent Oil-Life Monitor™........................469
Normal Maintenance Intervals.....................470
O
Oil Change Indicator Reset......................236
Resetting the Oil Life Monitoring
System..............................................................236
Oil Check
See: Engine Oil Check......................................234
Opening and Closing the Hood..............229
Closing the Hood...............................................230
Opening the Hood.............................................229
Ordering Additional Owner's
Literature.....................................................206
Obtaining a French Owner’s Manual.........206
Overhead Console........................................123
Overhead Storage Compartments..............123
P
Parking Aid......................................................162
Switching the Parking Aid System
Off.......................................................................164
Parking Aids....................................................162
Principle of Operation.......................................162
521
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Index
Parking Brake - Vehicles With:
Mechanical Parking Brake......................156
Center Parking Brake.........................................156
Parking Brake - Vehicles With: Push
Down Parking Brake.................................156
Passive Anti-Theft System..........................77
SecuriLock®............................................................77
PATS
See: Passive Anti-Theft System......................77
Perchlorate........................................................13
Personalized Settings................................100
Measure Units.....................................................100
Phone................................................................416
During a Phone Call...........................................419
Making Calls.........................................................418
Pairing Your Cell Phone for the First
Time...................................................................416
Phone Menu..........................................................417
Receiving Calls....................................................419
Smartphone Connectivity..............................420
Text Messaging..................................................420
Post-Crash Alert System...........................198
Power Door Locks
See: Locking and Unlocking..............................72
Power Seats.....................................................114
Power Lumbar......................................................116
Power Steering Fluid Check......................241
Adding Power Steering Fluid.........................242
Power Windows..............................................87
Accessory Delay....................................................87
Bounce-Back.........................................................87
Driver Side One-Touch Down..........................87
Driver Side One-Touch Up................................87
Protecting the Environment........................17
Puncture
See: Changing a Road Wheel.......................293
R
Rear Passenger Climate Controls..........109
Adjusting the Blower Motor Speed.............109
Directing Air to the Footwell Air
Vents..................................................................109
Directing Air to the Overhead Air
Vents..................................................................109
Directing Air to the Overhead Air Vents and
the Footwell Air Vents.................................109
Rear Quarter Windows................................89
Closing the Rear Quarter Windows..............90
Opening the Rear Quarter Windows............89
Rear Seats........................................................116
Installing the Seats.............................................118
Recline Adjustment............................................116
Removing Seats (Passenger
Vehicles).............................................................117
Rear View Camera.......................................164
Manual Zoom......................................................166
Rear View Camera Delay.................................166
Rear View Camera Locations........................164
Using the Rear View Camera System.........165
Vehicles with Parking Aid.................................167
Rear View Camera
See: Rear View Camera...................................164
Recommended Towing Weights............180
Calculating the Maximum Loaded Trailer
Weight for Your Vehicle...............................183
Reduced Engine Performance..................191
Refueling..........................................................136
System Warnings................................................138
Remote Control - Vehicles With: Passive
Anti-Theft System (PATS)......................69
Changing the Remote Control Battery........70
Integrated Keyhead Transmitter....................69
Locating Your Vehicle.........................................70
Programming a New Remote Control..........70
Switching the Panic Alarm On and Off.........71
Remote Control - Vehicles Without:
Passive Anti-Theft System
(PATS)............................................................68
Changing the Remote Control Battery........68
Integrated Keyhead Transmitter....................68
Locating Your Vehicle.........................................69
Programming a New Remote Control.........68
Switching the Panic Alarm On and
Off.........................................................................69
Remote Start..................................................110
Removing a Headlamp.............................248
Repairing Minor Paint Damage..............266
Replacement Parts
Recommendation........................................13
Collision Repairs....................................................14
Scheduled Maintenance and Mechanical
Repairs..................................................................14
Warranty on Replacement Parts.....................14
522
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Index
Replacing a Lost Key or Remote
Control..............................................................71
Reporting Safety Defects (Canada
Only).............................................................206
Reporting Safety Defects (U.S.
Only).............................................................206
Roadside Assistance...................................194
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................195
Vehicles Sold in the United States: Getting
Roadside Assistance....................................194
Vehicles Sold in the United States: Using
Roadside Assistance....................................194
Roadside Emergencies...............................194
Running-In
See: Breaking-In...................................................191
Running Out of Fuel.....................................135
Adding Fuel From a Portable Fuel
Container..........................................................136
Filling a Portable Fuel Container..................135
S
Safety Canopy™............................................56
Safety Precautions......................................130
Satellite Radio...............................................351
Satellite Radio Electronic Serial Number
(ESN).................................................................352
Satellite Radio Reception Factors...............352
SiriusXM Satellite Radio Service..................352
Troubleshooting.................................................353
Scheduled Maintenance Record............474
Scheduled Maintenance..........................464
Intelligent Oil-Life Monitor™........................464
Normal Maintenance Intervals....................464
Seatbelt Extension.........................................47
Seatbelt Height Adjustment.....................44
Seatbelt Reminder........................................45
Belt-Minder®.........................................................45
Seatbelts............................................................41
Principle of Operation.........................................41
Seatbelt Warning Lamp and Indicator
Chime..............................................................44
Conditions of operation.....................................45
Seats....................................................................111
Security...............................................................77
Selective Catalytic Reductant
System...........................................................142
Diesel Exhaust Fluid Guidelines....................142
Filling the Diesel Exhaust Fluid Tank...........142
Filling the Diesel Exhaust Fluid Tank Using
a Container......................................................144
Filling the Diesel Exhaust Fluid Tank Using
a Fuel Station Pump.....................................143
Selective Catalytic Reductant System
Warning Lamp................................................145
Settings...........................................................432
911 Assist...............................................................437
Ambient Lighting...............................................444
Bluetooth..............................................................434
Clock.......................................................................434
Display...................................................................445
General..................................................................442
Media Player........................................................433
Mobile Apps........................................................440
Navigation............................................................438
Phone.....................................................................434
Radio.......................................................................437
Sound.....................................................................432
Valet Mode..........................................................446
Vehicle...................................................................444
Voice Control.......................................................445
Wi-Fi & Hotspot.................................................442
Side Airbags.....................................................55
Sitting in the Correct Position....................111
Snow Chains
See: Using Snow Chains.................................287
Spare Wheel
See: Changing a Road Wheel.......................293
Special Notices................................................14
New Vehicle Limited Warranty.........................14
Special Operating Conditions Scheduled
Maintenance...............................................472
Exceptions............................................................473
Speed Control
See: Cruise Control............................................168
Speed Limiter................................................169
Engine Speed Limiter........................................169
Vehicle Speed Limiter - Fixed........................169
Stability Control...........................................160
Principle of Operation......................................160
Starter Switch
See: Ignition Switch...........................................124
523
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Index
Starting a Diesel Engine.............................126
Engine Warning Lamps.....................................127
Failure to Start......................................................127
Glow Plug Indicator............................................127
Guarding Against Exhaust Fumes................127
Important Ventilating Information...............127
Starting the Engine............................................126
Stopping the Engine When Your Vehicle is
Moving................................................................127
Stopping the Engine When Your Vehicle is
Stationary..........................................................127
Starting a Gasoline Engine........................125
Engine Warning Lamps....................................126
Failure to Start.....................................................125
Guarding Against Exhaust Fumes................126
Important Ventilating Information...............126
Starting the Engine............................................125
Stopping the Engine When Your Vehicle is
Moving................................................................125
Stopping the Engine When Your Vehicle is
Stationary.........................................................125
Starting and Stopping the Engine..........124
General Information..........................................124
Steering.............................................................172
Steering Wheel................................................79
Storage Compartments.............................123
Supplementary Restraints System.........48
Principle of Operation........................................48
Switching Off the Engine...........................128
Vehicles With a Turbocharger........................128
Symbols Glossary.............................................7
SYNC™ 3........................................................394
General Information.........................................394
SYNC™ 3 Troubleshooting.....................446
SYNC™ Applications and Services.......372
911 Assist................................................................372
SYNC Mobile Apps............................................374
SYNC™...........................................................356
General Information.........................................356
SYNC™ Troubleshooting.........................386
T
Technical Specifications
See: Capacities and Specifications............307
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only).......................203
Tire Care..........................................................270
Glossary of Tire Terminology.........................272
Inflating the Tires...............................................279
Information About Uniform Tire Quality
Grades...............................................................270
Information Contained on the Tire
Sidewall............................................................273
Inspecting the Tires and Wheel Valve
Stems................................................................282
Location of the Tire Label...............................279
Tire Age..................................................................283
Tire and Wheel Alignment.............................285
Tire Damage........................................................282
Tire Pressure Monitoring System................284
Tire Replacement Requirements.................283
Tire Rotation........................................................285
Tire Safety Practices........................................284
Tire Wear...............................................................282
United States Department of
Transportation Tire Quality Grades.........271
Tire Pressure Monitoring System..........288
Changing Tires With a Tire Pressure
Monitoring System.......................................290
Tire Pressure Monitoring System Reset
Procedure.........................................................292
Understanding the Tire Pressure Monitoring
System.............................................................290
Tires
See: Wheels and Tires.....................................269
Tow/Haul.........................................................154
Towing a Trailer..............................................179
Load Placement..................................................179
Towing Points................................................199
Front Towing Point.............................................199
Rear Towing Point..............................................199
Towing Eye Location........................................200
Towing the Vehicle on Four
Wheels..........................................................189
Emergency Towing............................................189
Recreational Towing.........................................190
Towing...............................................................179
Traction Control............................................159
Principle of Operation.......................................159
Trailer Sway Control....................................180
Transmission Code Designation.............314
Transmission...................................................151
Transporting the Vehicle...........................198
524
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Index
Trip Computer...............................................100
All Values..............................................................100
Average Fuel Consumption............................100
Digital Speedometer........................................100
Distance to Empty.............................................100
Outside Air Temperature.................................100
Resetting the Trip Computer.........................100
Trip Odometer.....................................................100
Trip Timer..............................................................100
U
Under Hood Overview - 3.2L Power
Stroke Diesel................................................231
Under Hood Overview - 3.5L
Ecoboost™..................................................232
Under Hood Overview - 3.7L....................233
USB Port.........................................................355
Using Cruise Control...................................168
Switching Cruise Control Off.........................168
Switching Cruise Control On..........................168
Using MyKey With Remote Start
Systems..........................................................65
Using Snow Chains.....................................287
Using Stability Control................................161
Using SYNC™ With Your Media
Player.............................................................377
Accessing Your USB Song Library................381
Bluetooth Devices and System
Settings............................................................383
Connecting Your Digital Media Player to the
USB Port...........................................................377
Media Menu Features......................................380
Media Voice Commands.................................378
USB 2......................................................................383
Voice Commands for Audio Sources.........384
Using SYNC™ With Your Phone...........360
Accessing Features through the Phone
Menu..................................................................365
Accessing Your Phone Settings...................368
Bluetooth Devices.............................................369
Making Calls........................................................364
Pairing a Phone for the First Time................361
Pairing Subsequent Phones..........................362
Phone Options during an Active Call.........364
Phone Voice Commands................................362
Receiving Calls...................................................364
System Settings.................................................370
Text Messaging..................................................366
Using Traction Control................................159
Switching the System Off...............................159
System Indicator Lights and
Messages..........................................................159
Using a Switch.....................................................159
Using the Information Display
Controls.............................................................159
Using Voice Recognition...........................358
Apps.......................................................................405
Automatic Blower Motor Speed
Reduction........................................................406
Climate Control..................................................403
Entertainment....................................................402
General...................................................................401
Initiating a Voice Session................................358
Navigation............................................................404
Phone....................................................................403
System Interaction and Feedback..............359
Voice Settings....................................................406
Using Winter Tires.......................................287
Utilizing the Mediation/Arbitration
Program (Canada Only)........................204
V
Vehicle Care..................................................260
Vehicle Certification Label........................314
Vehicle Identification Number.................313
Vehicle Storage............................................266
Battery....................................................................267
Body........................................................................267
Brakes.....................................................................267
Cooling system...................................................267
Engine.....................................................................267
Fuel system..........................................................267
General...................................................................267
Miscellaneous.....................................................268
Removing Vehicle From Storage.................268
Tires.........................................................................267
Ventilation
See: Climate Control.........................................107
VIN
See: Vehicle Identification Number.............313
525
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Index
W
Warning Lamps and Indicators.................93
Airbag Warning Lamp.........................................93
Anti-Lock Brake System Warning
Lamp....................................................................93
Battery Charging Condition Warning
Lamp....................................................................93
Brake System Warning Lamp..........................93
Diesel Warning Lamps.......................................93
Direction Indicator...............................................94
Door Ajar.................................................................94
Engine Coolant Temperature Warning
Lamp....................................................................94
Engine Warning Lamps......................................94
Fasten Seatbelt Warning Lamp.....................95
Headlamp High Beam Indicator.....................95
Lamps on Indicator.............................................95
Lane Departure Warning Indicator................95
Low Fuel Level Warning Lamp........................95
Low Tire Pressure Warning Lamp..................95
Low Washer Fluid Level Warning
Lamp....................................................................95
Message Center Indicator.................................95
Oil Pressure Warning Lamp.............................95
Stability Control and Traction Control
Indicator.............................................................96
Stability Control and Traction Control Off
Warning Lamp..................................................96
Tow/Haul Warning Lamp.................................96
Washer Fluid Check....................................242
Washers
See: Cleaning the Exterior...............................261
Waxing.............................................................262
Wheel Nuts
See: Changing a Road Wheel.......................293
Wheels and Tires.........................................269
General Information.........................................269
Technical Specifications.................................305
Windows and Mirrors....................................87
Windshield Washers......................................81
Windshield Wipers........................................80
Intermittent Wipe................................................80
Winter Tires
See: Using Winter Tires....................................287
Wiper Blades
See: Checking the Wiper Blades..................246
Wipers and Washers....................................80
526
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing
Index
