OWNER’S MANUAL
BOTTOM FREEZER
REFRIGERATOR
Please read this owner's manual thoroughly before
operating and keep it handy for reference at all times.
GF-5D712SL / GF-5D712BSL / GF-5L712PL
www.lg.com
2
TABLE OF CONTENTS
TABLE OF CONTENTS
3 PRODUCT FEATURES
4 IMPORTANT SAFETY
INSTRUCTIONS
7 COMPONENTS
7 Refrigerator Exterior
8 Refrigerator Interior
9 INSTALLATION
9 Installation Overview
10 Unpacking Your Refrigerator
10 Choosing the Proper Location
10 - Flooring
11 - Ambient Temperature
11 How to Remove the Refrigerator Door
16 How to Remove the Freezer Door
16 Height Adjustment
16 - Fridge Door Height Adjustment
17 - If the heights of the Freezer doors are
different
18 Connecting the Water Line
18 Turning On the Power
19 HOW TO USE
19 Before Use
20 Control Panel
20 - Control Panel Features
22 In-Door Ice Bin
22 - Detaching the In-Door Ice Bin
22 - Assembling the In-Door Ice Bin
23 Automatic Icemaker
25 Ice and Water Dispenser
26 Storing Food
26 - Food Preservation Location
28 - Food Storage Tips
28 - Storing Frozen Food
29 Adjusting the Refrigerator Shelves
29 - Detaching the Shelf
29 - Refitting the Shelf
30 - Using the Folding Shelf
30 - When Closing the Door
31 Big Fresh Zone
31 - Removal of the Big Fresh Zone drawer
31 - Refitting the Big Fresh Zone drawer
32 How to remove and refit the vegetable
box
33 Extra Space (Multi collection corner)
33 Fridge Basket
33 Dairy Corner
33 Door-In-Door
34 - Door-In-Door Shelf Disassembly
35 Adjustable Moving Basket
35 Freezer Drawer
35 - Freezer Drawer Removal
36 - Refitting the Freezer Drawer
36 Freezer/Fridge Basket
37 MAINTENANCE
37 Cleaning
38 Replacing the Pure N Fresh filter
39 Replacing the Water Filter
40 SMART DIAGNOSIS
40 Using Smart Diagnosis
41 TROUBLESHOOTING
3
PRODUCT FEATURES
PRODUCT FEATURES
* Depending on the model, some of the following functions may not be available.
DOOR ALARM
The Door Alarm function is designed to prevent refrigerator malfunctioning
that could occur if a refrigerator door or freezer door remains open. If a
refrigerator door or freezer door is left open for more than 60 seconds, a
warning alarm sounds in 30 second intervals until it is closed.
ExPRESS FREEZE
The freezer section is maintained at the coldest temperature for a 24-hour
period before automatically resuming normal operation. The freezer display
temperature will not change when Express Freeze is engaged. It will also
enhance ice production whilst it is on.
AUTO CLOSiNg HiNgE
The refrigerator doors close automatically with a slight push.
FiLTERED WATER AND iCE DiSPENSER
The water dispenser dispenses fresh, chilled water.
The ice dispenser dispenses cubed and crushed ice.
4
iMPORTANT SAFETY iNSTRUCTiONS
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
This guide contains many important safety messages. Always
read and obey
all safety messages.
WARNiNg
You can be killed or seriously injured if you do not follow instructions.
CAUTiON
Indicates an imminently hazardous situation which, if not avoided, may result
in minor or moderate injury, or product damage.
WARNiNg
To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety
precautions should be followed, including the following.
Power
NEVER unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull it
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straight out from the outlet.
If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a
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similarly qualified person in order to avoid a hazard. Do not use a cord that shows cracks or abrasion
damage along its length or at either the plug or connector end.
Do not use an uncertified power outlet.
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Unplug the power plug immediately in the event of a blackout or thunderstorm.
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Plug in the power plug with the power cord facing downward.
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Installation
Contact an authorized service center when you install or relocate the refrigerator.
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When moving your refrigerator away from the wall, be careful not to roll over or damage the power
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cord.
Connect this product to a dedicated grounded electric outlet conforming with the rating prior to use. It
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is the user’s responsibility to replace a standard 2-prong wall outlet with a standard 3-prong wall outlet.
Do not install the refrigerator where there may be a danger of it falling. Installation on a non sturdy
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timber floor may cause difficulty in door alignment and cause the cabinet to deform.
Use
DO NOT allow children to climb, stand, or hang on the refrigerator doors or shelves in the refrigerator.
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They could damage the refrigerator and seriously injure themselves.
Where fitted, do not place heavy objects on the dispenser of the refrigerator or hang onto it.
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Do not place heavy or dangerous objects (bottles or vases with liquid) on the refrigerator.
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Do not put live animals inside of the refrigerator.
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Do not allow children to climb into the product when it is in or out of use.
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In the event of a gas leak (propane/LPG), ventilate sufficiently and contact an authorized service center
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before use. Do not touch or disassemble the electric outlet of the refrigerator.
In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ventilate
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sufficiently and contact an authorized service center.
Do not use or place flammable substances (chemicals, medicine, cosmetics, etc) near the refrigerator
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or store them inside the refrigerator. Do not place the refrigerator in the vicinity of flammable gas.
This is the safety alert symbol. It alerts you to safety messages that inform you of
hazards that can kill or hurt you or others, or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard
signal word WARNING or CAUTION. These words mean:
5
iMPORTANT SAFETY iNSTRUCTiONS
This appliance is intended to be used in household and similar applications such as
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- staff kitchen areas, offices and other working environments;
- farm houses and by clients in hotels, motels and other residential type environments;
- bed and breakfast type environments.
Do not use this product for special purposes or mobile applications (storage of medicine or test materials
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or on ships, etc).
Unplug the power plug before cleaning or repairing the refrigerator.
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If the refrigerator is fitted with light bulbs and require replacing, unplug the refrigerator or turn off the
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power before doing so.
Do not modify or extend the power cord.
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Do not use a hair dryer to dry the interior. Do not light a candle to remove any interior odor.
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For your safety, this appliance must be properly grounded. Have the wall outlet and the circuit checked
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by a qualified electrician to make sure the outlet is properly grounded.
Do not use an outlet that can be turned off via a remote switch. Do not use an extension cord. It is the
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user’s responsibility to replace a standard 2-prong wall outlet with a standard 3-prong wall outlet.
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
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Do not use an adapter plug and plug the power plug into a multi-outlet extension cord.
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Disconnect the power cord immediately if you hear a noise, smell a strange odor or detect smoke.
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Turn the power off if dust or water from above or below penetrates into the refrigerator. Call a service
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agent.
Do not disassemble or modify the refrigerator.
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Do not put hands, feet, or metal objects below or behind the refrigerator.
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Do not operate the refrigerator or touch the power cord with wet hands.
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In refrigerators with automatic icemakers, avoid contact with the moving parts of the ejector mechanism
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or with the heating element that releases the cubes. Do not place fingers or hands on the automatic ice-
making mechanism while the refrigerator is plugged in.
When dispensing ice from the dispenser, do not use crystal ceramics.
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Do not touch the cold surfaces in the freezer compartment with wet or damp hands, when your
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refrigerator is in operation.
Do not put glass containers, glass bottles or beverage cans in the freezer.
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Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
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This appliance is not intended for use by persons (including children) with reduced physical, sensory or
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mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.
Do not refreeze frozen foods that have thawed completely. It may result in serious health issues.
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If you are throwing away your old refrigerator, make sure the CFC coolant is removed for proper disposal
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by a qualified servicer. If you release CFC coolant, you may be fined or imprisoned in accordance with
the relevant environmental law.
Disposed or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When
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disposing the refrigerator, remove the packing materials from the door or take off the doors but leave the
shelves in place so that children may not easily climb inside.
If the refrigerant gas has leaked, do not touch the refrigerator or the power outlet and ventilate the room
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immediately. A spark could trigger an explosion causing a fire or burns. Because this refrigerator uses
natural gas (isobutene, R600a) as the environment-friendly refrigerant, even a small amount (50~60g) is
combustible. If gas leaks from severe damage during delivering, installing or using the refrigerator, any
spark may cause fire or burns.
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety
precautions should be followed, including the following.
6
iMPORTANT SAFETY iNSTRUCTiONS
CAUTiON
Installation
The refrigerator must be properly installed in accordance with the Installer Instructions that were taped
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to the front of the refrigerator.
Be careful when you unpack and install the refrigerator. Immediately dispose of packing materials
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(plastic) out of reach of children.
Use
Close the doors carefully when children are around.
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Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily
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small. Be careful closing doors when children are in the area.
If food is stacked or stored poorly on the shelves, it may fall and cause injury when the door is opened.
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Do not move refrigerator while the refrigerator is operating. A Compressor rattling noise may occur
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as a result and will only stop when the compressor cycles off, or when the power to the unit is
turned off and back on again. (This is normal and will not impact on the performance or the life of the
compressor. The rattling will stop after the compressor comes to a rest.)
Maintenance
Do not use strong detergents like wax or thinners for cleaning. Clean with a soft fabric.
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Wipe foreign objects (dust, water, etc) off the prongs of the power plug and contact areas before
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connecting.
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety
precautions should be followed, including the following.
SAVE THESE INSTRUCTIONS
This appliance contains a small amount of isobutane refrigerant (R600a), natural gas with high
environmental compatibility, but it is also combustible. When transporting and installing the
appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.
Refrigerant squirting out of the pipes could ignite or cause an eye injury. If a leak is detected,
avoid any naked flames or potential sources of ignition and air the room in which the appliance is
standing for several minutes.
In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit
occurs, the size of the room in which the appliance may be sited depends on the amount of
refrigerant used. The room must be 1m
2
in size for every 8g of R600a refrigerant inside the
appliance. The amount of refrigerant in your particular appliance is shown on the identification
plate inside the appliance. Never start up an appliance showing any signs of damage. If in doubt,
consult your dealer.
WARNiNg
Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
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Do not use mechanical devices or other means to accelerate the defrosting process, other than those
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recommended by the manufacturer.
Do not damage the refrigerant circuit.
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Do not use electrical appliances inside the food storage compartments of the appliance, unless they
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are of the type recommended by the manufacturer.
The refrigerant and insulation blowing gas used in the appliance require special disposal procedures.
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When disposal, please consult with service agent or a similarly qualified person.
WARNiNg
Use drinkable water for ice making.
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7
COMPONENTS
COMPONENTS
Use this page to become more familiar with the parts and features of your refrigerator.
Page references are included for your convenience.
*The appearance and specifications of the actual product may differ depending on the model.
Refrigerator Exterior (Applicable to some models only)
LED Display
Displays the refrigerator and
freezer’s target temperature,
the water filter condition and the
dispenser status.
Door in Door release
Button
Refrigerator
Freezer
Filtered Water and
ice Dispenser
Dispenses purified water and ice.
8
COMPONENTS
Refrigerator Interior (Applicable to some models only)
LED interior lamps
The interior lamps light up
the inside of the refrigerator.
Shelf
Dairy Product Bin
Used to preserve dairy
products.
Fridge Basket
Shelf
Freezer Basket
Big Fresh Zone
Pure N Fresh Filter
Door-in-Door
Folding Shelf
Big Fresh Zone
Freezer Basket
Extra Space
DrawerDrawer
indoor ice Bin
Ice cubes are
automatically produced.
9
iNSTALLATiON
INSTALLATION
Installation Overview
Please read the following installation instructions first after purchasing this product or transporting
it to another location.
1 Unpacking your
refrigerator
3 Connecting the
water supply and
water line
2 Choosing the proper
location
4 Leveling and Door
Alignment
10
iNSTALLATiON
Choosing the Proper Location
Select a place where a water supply can
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be easily connected for the automatic
icemaker.
The refrigerator should always be
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plugged into its own individual properly
grounded electrical outlet rated for
240 Volts, 50 Hz, AC only, and fused
at 15 or 20 amperes. This provides the
best performance and also prevents
overloading house wiring circuits
which could cause a fire hazard from
overheated wires. It is recommended
that a separate circuit serving only this
appliance be provided.
Unpacking Your Refrigerator
WARNiNg
Use two or more people to move and install
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the refrigerator. Failure to do so can result in
back or other injury.
Your refrigerator is heavy. When moving the
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refrigerator for cleaning or service, be sure to
protect the floor. Always pull the refrigerator
straight out when moving it. Do not wiggle
or walk the refrigerator when trying to move
it, as floor damage could occur. Wind the
leveling feet up first so that the unit is on its
rollers.
Keep flammable materials and vapors, such
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as gasoline, away from the refrigerator.
Failure to do so can result in fire, explosion,
or death.
Remove tape and any temporary labels from your
refrigerator before using. Do not remove any
warning-type labels, the model and serial number
label, or the Tech Sheet that is located under the
front of the refrigerator.
To remove any remaining tape or glue, rub the
area briskly with your thumb. Tape or glue residue
can also be easily removed by rubbing a small
amount of liquid dish soap over the adhesive with
your fingers. Wipe with warm water and dry.
Do not use sharp instruments, rubbing alcohol,
flammable fluids, or abrasive cleaners to remove
tape or glue. These products can damage the
surface of your refrigerator.
Refrigerator shelves are installed in the shipping
position. Please reinstall shelves according to
your individual storage needs.
Flooring
To avoid noise and vibration, the unit must be
leveled and installed on a solidly constructed
floor. If required, adjust the leveling legs to
compensate for unevenness of the floor. The
front should be slightly higher than the rear to
aid in door closing. Leveling legs can be turned
easily by tipping the cabinet slightly. Turn the
leveling legs to the left to raise the unit or to
the right to lower it. Poorly constructed timber
flooring can cause a limit in door adjustment
and the cabinet to become out of shape. (See
Leveling and door AlIgnment.)
NOTE
Installing on carpeting, soft tile surfaces,
a platform or weakly supported structure
is not recommended.
NOTE
The water pressure must be 20 – 120 psi
or 138 – 827 kPa or 1.4 – 8.4 kgf/cm².
If the refrigerator is installed in an area with
low water pressure (below 20 psi), you can
install a booster pump to compensate for
the low pressure.
WARNiNg
To reduce the risk of electric shock, do not
install the refrigerator in a wet or damp area.
do not install in any outdoor or sheltered
outdoor location or direct sunlight.
11
iNSTALLATiON
Ambient Temperature
Install this appliance in an indoor area where
the temperature is between 13°C and 43°C.
If the temperature around the appliance is
too low or high, the cooling ability may be
adversely affected.
1
Place your appliance where it is easy to
use.
2
Avoid placing the unit near heat sources,
direct sunlight or moisture.
3
To ensure proper air circulation around the
fridge -freezer, please maintain sufficient
space on both the sides as well as top and
maintain at least 2 inches (5.08 cm) from
the rear wall.
4
To avoid vibrations, the appliance must be
leveled.
5
Don’t install the appliance below 5°C. It
may affect the performance.
2” (5.08 cm)
24” (61 cm)
Removing the Left Refrigerator Door
How to Remove the Refrigerator
Door
1
The water supply is connected to the
upper right part of the rear surface of the
refrigerator. Remove the ring in the joint
area. Hold the water supply connection
and gently push the Collet to detach the
water supply line as shown in
.
NOTE
Detachment of the water supply line is
applicable only when detaching the left
refrigerator door.
Collet
2
Remove the screw from the hinge cover
at the top of the refrigerator. Lift the hook
(not visible), located at the bottom of the
front side of the cover
with a flat-head
screwdriver.
12
iNSTALLATiON
3
Remove the cover and pull out the tube .
Disconnect all wire harnesses
.
4
Rotate the hinge lever counterclockwise
. Lift the top hinge free of the hinge
lever latch.
CAUTiON
When lifting the hinge free of the latch, be
careful that the door does not fall forward.
Hinge Lever Latch
5
Lift the door from the middle hinge pin and
remove the door.
CAUTiON
Place the door, inside facing up, on a
non-scratching surface.
Removing the Right Refrigerator
Door
1
Remove the top hinge cover screw .
Lift the hook (not visible), located at the
bottom of the front side of the cover
,
with a flat-head screwdriver.
2
Detach the wire harness .
13
iNSTALLATiON
CAUTiON
When lifting the hinge free of the hinge
lever latch, be careful that the door
does not fall forward.
Hinge Lever Latch
3
Rotate the hinge lever clockwise.
Lift the top hinge
free of the hinge
lever latch.
4
Lift the door from the middle hinge pin and
remove the door.
CAUTiON
Place the door, inside facing up, on a
non-scratching surface.
NOTE
1) Gently insert the tube until only one
line shows on the tube.
(Correct)
(Incorrect)
2) Pull the tube to make sure that the
tube is tightly fastened.
Collet
Tube
insert Line
14
iNSTALLATiON
Install the right-side door first.
1
Make sure that the plastic sleeve is
inserted in the bottom of the door. Lower
the door onto the middle hinge pin as
shown in the figure.
2
Fit the hinge over the hinge lever latch
and slot it into place. Rotate the lever
counterclockwise to secure the hinge.
Assembling the Right Refrigerator
Door
Hinge Lever Latch
4
Make sure that the door-switch located
inside the cover is tightly connected.
Position the cover in its place. Insert and
tighten the cover screw
.
3
Connect the wire harness .
15
iNSTALLATiON
Install the left refrigerator door after the right
door is installed.
1
Make sure that the plastic sleeve is
inserted in the bottom of the door. Install
the refrigerator door onto the middle hinge.
2
Fit the hinge over the hinge lever latch
and slot it into place. Rotate the lever
clockwise
and fasten the hinge.
Assembling the Left Refrigerator
Door
3
Connect all the wire harnesses.
Hinge Lever Latch
4
Push the water supply tube into the hole
on the top case and pull it through the
backplate.
5
Hold the water supply connection and
gently push in the collet to connect the
water supply line as shown in
. Insert
the tube at least
5
/
8
inch (15 mm) into the
connector.
6
Make sure that the door-switch located
inside the cover is tightly connected. Place
the cover
in its position and tighten the
cover screw .
Collet
16
iNSTALLATiON
Height Adjustment
Leveling the doors may not be possible when
the floor is not leveled, or is of weak or poor
construction. The refrigerator is heavy and
should be installed on a rigid and solid surface.
Some Timber flooring may cause levelling
difficulties if it flexes excesively.
Fridge Door Height Adjustment
If the left side door is lower, lift the left
y
side door, and turn the hinge bolt using
the spanner as in the drawing. (for upper
refrigerator doors, use spanner
1
.)
(GF-5*****)
If the right side door is lower, lift the right
y
side door, and use a pair of long nose pliers
(not supplied) to additionally insert
3
a
snap ring until the heights are balanced as
in the drawing. (GF-5D****)
If the right side door is lower, lift the right
y
side door, and turn ther hinge bolt using
the spanners as in the drawing.(for upper
regrigerator doors, use spanners
1
.)
(GF-5L****)
3
Remove the door by raising it from the
lower hinge.
How to Remove the Freezer
Door (TURN OFF THE MAIN
POWER. Same procedure for
left and right doors)
1
Remove the inner hinge bolt.
2
Twist the hinge to raise the pivoting end
so that the door can be lifted off.
Lower hinge
Refrigeration
left hand door
Height difference
Refrigeration
right hand door
Refrigeration
right hand door
GF-5*****
GF-5D**** GF-5L****
17
iNSTALLATiON
If the heights of the Freezer doors
are different
Method 1 is recommended.
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For freezer doors, use spanner
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2
.
1
(Method 1)
Open the door, and adjust the height by
screwing the nut above the foot with the
2
spanner.
2
(
Method 2, only allows a maximum of 3mm
of adjustment)
(1) Use the wider side of the number
2
spanner to turn locking nut (
)
clockwise to unscrew the locking nut.
(2) Use the narrower side of the spanner to
turn the adjustment hinge pin (
)
clockwise or ( ) counterclockwise,
and adjust the gap difference between the
refrigerator and the freezer door.
(3) After the door heights are adjusted,
completely tighten the locking nut (
)
counterclockwise.
CAUTiON
Do not adjust the hinge pin height level
too much. The hinge pin can fall out.
(Range of height adjustment : Max. 3mm)
Height difference
Locking nut
Adjustment
hinge pin
Lower door
Lift door
Unscrew nut
Tighten nut
Spanner
Lower door
Lift doorLift door
18
iNSTALLATiON
Connecting the Water Line
Before You Begin
This water line installation is not covered by the
refrigerator warranty. Follow these instructions
carefully to minimize the risk of expensive water
damage.
Water hammer (water banging in the pipes) in
house plumbing can cause damage to refrigerator
parts and can lead to water leakage or flooding.
Call a qualified plumber to correct water hammer
before installing the water supply line to the
refrigerator.
If you use your refrigerator before connecting
the water line, make sure the icemaker power
switch is in the OFF (O) position.
Water Pressure
The water pressure must be 20~120 psi or
138~827 kPa or 1.4~8.4 kgf/cm² on models
without a water filter and 40~120 psi or 276~827
kPa or 2.8~8.4 kgf/cm² on models with a water
filter.
If a reverse osmosis water filtration system is
connected to your cold water supply, this water
line installation is not covered by the refrigerator
warranty. Follow the instructions carefully to
minimize the risk of expensive water damage.
If a reverse osmosis water filtration system is
connected to your cold water supply, the water
pressure to the reverse osmosis system needs
to be a minimum of 40 to 60 psi (276~414 kPa or
2.8~4.2 kgf/cm², less than 2.0~3.0 sec. to fill a
cup of 7 oz or 198 cc capacity).
All installations must be in accordance with local
plumbing code requirements.
CAUTiON
Do not install the icemaker tubing in
areas where temperatures fall below
freezing.
CAUTiON
To prevent burns and product damage,
only connect the refrigerator water line to
a cold water supply.
Plug in the refrigerator
Arrange the coil of tubing so that it does not
vibrate against the back of the refrigerator or
against the wall. Push the refrigerator back to the
wall.
Start the icemaker
Set the icemaker power switch to the ON
position.
The icemaker will not begin to operate until it
reaches its operating temperature of –9°C or
below. It will then begin operation automatically
if the icemaker power switch is in the ON (I)
position.
Turning On The Power
Plug in the refrigerator.
CAUTiON
Connect to a rated power outlet.
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Have a certified electrician check
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the wall outlet and wiring for proper
grounding.
Do not damage or cut off the ground
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terminal of the power plug.
19
HOW TO USE
HOW TO USE
Before use
Clean the refrigerator.
Clean your refrigerator thoroughly and wipe off all dust that may have accumulated
during shipping.
NOTE
Remove adhesive residue by wiping it off with your thumb or dishwashing detergent.
CAUTiON
Do not scratch the refrigerator with a sharp object or use a detergent that
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contains alcohol, a flammable liquid or an abrasive when removing any tape
or adhesive from the refrigerator,.
Do not peel off the model or serial number label or the technical information
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on the rear surface of the refrigerator.
Connect the power supply.
Check if the power supply is connected before use.
Read the “Turning On The Power” section. (Your plug type might be different from
the picture.)
CAUTiON
Putting food in the refrigerator before it has cooled could cause the food
to spoil, or a bad odor could remain inside the refrigerator.
Wait for the refrigerator to cool.
Allow your refrigerator to run for at least three to four hours before putting food in
it. Check the flow of cold air in the freezer compartment to ensure proper cooling.
The refrigerator makes a loud noise after initial operation.
This is normal. The loudness will decrease as the temperature lowers.
Before Plugging in, open the refrigerator doors to ventilate the interior.
The inside of the refrigerator may smell like plastic at first. Remove any adhesive
tape from inside the refrigerator and open the refrigerator doors for ventilation until
any odors have subsided.
CAUTiON
Running the automatic icemaker before connecting it to the water
supply may cause the refrigerator to malfunction.
Turn off the icemaker if the refrigerator is not yet connected to the
water supply.
Turn off the automatic icemaker and then plug the power plug of the refrigerator
into the grounded electric outlet.
* This is applicable only to certain models.
20
HOW TO USE
NOTE
The displayed temperature is the target
temperature, and not the actual temperature
of the refrigerator. The actual refrigerator
temperature depends on the food inside the
refrigerator as well as ambient temperatures and
how often the doors are opened and closed.
Control Panel (Applicable to some models only)
Control Panel Features
Express Freeze
This function increases both ice making and
freezing capabilities.
When you touch the
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Express Freeze
button,
the graphic will illuminate in the display and
will continue for 3 hours. The function will
automatically disable itself after 3 hours.
You can stop this function manually by
y
touching the button one more time.
Fridge Temperature
Indicates the set target temperature of the
refrigerator compartment in Celsius (°C).
The recommended Fridge set temperature in
normal ambient conditions and loads is 3°C ~ 4°C.
Freezer Temperature
Indicates the set target temperature of the
freezer compartment in Celsius (°C).
The recommended Freezer set temperature
in normal ambient conditions and loads is
-18°C ~ -20°C.
Pure N Fresh
When the Replace lamp is on, replace the Pure N
Fresh filter.
When the “Replace” lamp is turned on,
y
replace the filter to maintain the performance
of the Pure N Fresh Filter function.
To replace the filter, press the
y
button on
the touch control panel to the OFF mode so
that the filter icon is not illuminated and the
blue Pure N Fresh LED inside the refrigerator
remains off. The Pure N Fresh function has
three modes, The Pure N Fresh function
has three modes, Off(default mode when
icon is not lit up), Auto(when icon is lit up)
and Power(when icon and Power are lit up).
Power mode can be engaged by pressing the
Pure N Fresh touch control respectively.
Off>Auto>Power>Off>Auto….
Power mode will resume back to Auto
mode after 4 hours.
21
HOW TO USE
Ice On/Off
Press the Ice On/Off button for 3 seconds to turn
the icemaker On/Off.
Light
When you press the Light button, the dispenser
light will turn on and the indicator will appear on
the LED display.
Change Water Filter
When the water filter indicator turns on, you
need to change the water filter. After changing
the water filter, press and hold the Change Filter
button for three seconds to turn the indicator
light off. You need to change the water filter
approximately every six months.
Lock
The Lock function disables every other button
on the display.
When power is initially connected to the
y
refrigerator, the
Lock
function is off.
If you want to activate the
y
Lock
function to lock
other buttons, press and hold the
Lock
button
for three seconds or more. The
Lock
icon will
display and the
Lock
function is now enabled.
To disable the
y
Lock
function, press and hold the
Lock
button for approximately three seconds.
CAUTiON
Display Mode (For Store Use Only)
The Display Mode disables all cooling in the
refrigerator and freezer sections to conserve
energy while on display in a retail store. When
activated OFF will display on the control panel
and the display will remain on for 20 seconds.
To deactivate / activate:
With either refrigerator door opened, press
and hold the Refrigerator button and then
touch the Express Freeze button three
times. The control panel will beep and the
temperature settings will display to confirm
that Display Mode is deactivated. Use the
same procedure to activate the Display Mode.
NOTE
The Lock function will not stop the water or ice
dispensing function.
Door Alarm
When power is connected to the fridge, the
y
door alarm is initially set to ON. When you
press the Door Alarm button, the display will
change to OFF and the Door Alarm function will
deactivate.
When either the fridge or the freezer door is
y
left open for more than 60 seconds, the alarm
tone will sound to let you know that the door is
open.
When you close the door, the door alarm will
y
stop.
22
HOW TO USE
Assembling the In-Door Ice Bin
1
Carefully insert the in-door ice bin while
slightly slanting it to avoid contact with the
icemaker.
2
Avoid touching the auto shutoff (feeler
arm) when replacing the ice bin. See the
label on the ice compartment door for
details.
Auto shutoff
(feeler arm)
CAUTiON
When handling the ice bin,
keep hands away from the
icemaker tray area to avoid
personal injury.
In-Door Ice Bin
* Depending on the model, some of the
following functions may not be available.
Detaching the In-Door Ice Bin
1
Gently pull the handle to open the ice
compartment.
2
To remove the in-door ice bin, grip the
front handle, slightly lift the lower part,
and slowly pull out the bin as shown.
CAUTiON
Keep hands and tools out of the ice
y
compartment door and dispenser chute.
Failure to do so may result in damage or
personal injury.
The icemaker will stop producing ice when
y
the in-door ice bin is full. If you need more
ice, empty the ice bin into the extra ice bin
in the freezer compartment. During use,
the ice can become uneven causing the
icemaker to misread the amount of ice
cubes and stop producing ice. Shaking the
ice bin to level the ice within it can reduce
this problem.
Storing cans or other items in the ice bin will
y
damage the icemaker.
Keep the ice compartment door closed
y
tightly. If the ice compartment door is not
closed tightly, the cold air in the ice bin will
freeze food in the refrigerator compartment.
This could also cause the icemaker to stop
producing ice.
If the Ice On/Off button on the display is
y
set to Off for an extended period of time,
the ice compartment will gradually warm
up to the temperature of the refrigerator
compartment. To prevent ice cubes from
melting and leaking from the dispenser,
ALWAYS empty the ice bin when the
icemaker is set to Off for more than a few
hours.
23
HOW TO USE
Automatic Icemaker
* Depending on the model, some of the
following functions may not be available.
Ice is made in the automatic icemaker and sent
to the dispenser. The icemaker will produce
50-80 cubes in a 24-hour period, depending
on freezer compartment temperature, room
temperature, number of door openings and
other operating conditions.
It takes about 12 to 24 hours for a newly
y
installed refrigerator to begin making ice. Wait
72 hours for full ice production to occur.
Ice making stops when the in-door ice bin
y
is full. When full, the in-door ice bin holds
approximately 6 to 8 glasses of ice.
Foreign substances or frost on the auto shutoff
y
(feeler arm) can interrupt ice production. Make
sure the feeler arm is clean at all times for
proper operation.
Auto shutoff (feeler arm)
icemaker
Turning the Automatic Icemaker
On or Off
To turn the automatic icemaker On/Off, press
and hold the Ice On/Off button on the control
panel for 3 seconds. Doing this also causes
any ice in the ice bin to melt. when turning the
ice maker off, please ensure that the ice bin is
emptied.
WARNiNg
Personal Injury Hazard
DO NOT place fingers or hands on the
automatic ice making mechanism while the
refrigerator is plugged in.
24
HOW TO USE
Automatic Icemaker
(continued)
The first ice and water dispensed may
y
include particles or odor from the water
supply line or the water tank.
Throw away the first few batches of ice.
y
This is also necessary if the refrigerator has
not been used for a long time.
Never store beverage cans or other items in
y
the ice bin for the purpose of rapid cooling.
Doing so may damage the icemaker or the
containers may burst.
If discolored ice is dispensed, check the
y
water filter and water supply. If the problem
continues, contact a qualified service
center. Do not use the ice or water until the
problem is corrected.
Keep children away from the dispenser.
y
Children may play with or damage the
controls.
The ice passage may become blocked with
y
frost if only crushed ice is used. Remove the
frost that accumulates by removing the ice
bin and clearing the passage with a rubber
spatula. Dispensing cubed ice can also help
prevent frost buildup.
Never use thin crystal glass or crockery to
y
collect ice. Such containers may chip or
break resulting in glass fragments in the ice.
Dispense ice into a glass before filling it
y
with water or other beverages. Splashing
may occur if ice is dispensed into a glass
that already contains liquid.
Never use a glass that is exceptionally
y
narrow or deep. Ice may jam in the ice
passage and refrigerator performance may
be affected.
Keep the glass at a proper distance from
y
the ice outlet. A glass held too close to the
outlet may prevent ice from dispensing.
To avoid personal injury, keep hands out of
y
the ice door and passage.
Never remove the dispenser cover.
y
If ice or water dispenses unexpectedly, turn
y
off the water supply and contact a qualified
service center.
CAUTiON
When You Should Turn the
Icemaker Off
When the water supply will be shut off
y
for several hours.
When the ice bin is removed for more
y
than one or two minutes.
When the refrigerator will not be used
y
for several days.
Normal Sounds You May Hear
The icemaker water valve will buzz as
y
the icemaker fills with water. If the Ice
on/off button is set to On, the ice maker
will buzz even if it has not yet been
hooked up to water. To stop the buzzing,
press the Ice on/off button to set it to
the Off position.
You will hear the sound of cubes
y
dropping into the bin and water running
in the pipes as the icemaker refills.
Preparing for Vacation
Set the icemaker power button to Off and shut
off the water supply to the refrigerator.
If the ambient temperature is expected to drop
below freezing, have a qualified technician
drain the water supply system to prevent
serious property damage due to flooding
caused by ruptured water lines or connections.
NOTE
The ice bin should be emptied when
the Ice On/Off button is set to the Off
mode.
NOTE
Keeping the Ice maker on before the
water line is connected can damage the
icemaker.
NOTE
The ice bin should be emptied any time
the Ice On/Off button is turned Off.
25
HOW TO USE
Ice and Water Dispenser
* Depending on the model, some of the
following functions may not be available.
CAUTiON
Keep children away from the dispenser
to prevent children playing with or
damaging the controls.
Dispenser
ice and Water
switch
Stand
Using the Dispenser
To dispense cold water or ice, push on
y
the Dispenser switch Cubed ice(
),
Water(
), Crushed ice( ).
NOTE
If discolored ice is dispensed, check
y
the water filter and water supply. If the
problem continues, contact a qualified
service center. Do not use the ice or
water until the problem is corrected.
The dispenser will not operate when
y
either of the refrigerator doors are open.
If dispensing water or ice into a container
y
with a small opening, place it as close to
the dispenser as possible.
Some dripping may occur after
y
dispensing. Hold your cup beneath
the dispenser for a few seconds after
dispensing to catch all of the drops.
CAUTiON
Throw away the first few batches of ice
(about 24 cubes). This is also necessary
if the refrigerator has not been used for
a long time.
Cleaning the Dispenser Stand
1
Pull slightly holding both ends.
2
Wipe out dirty areas with a clean cloth.
26
HOW TO USE
Storing Food
Food Preservation Location (Applicable to some models only)
Each compartment inside the refrigerator is designed to store different types of food.
Store your food in the optimal space to enjoy the freshest taste.
Freezer Basket
Preserve small packaged frozen
food or frequently-taken out foods.
Drawer (1)
Preserve small packaged frozen
food or frequently-taken out foods.
Drawer(2)
Preserve frozen food to keep longer.
Big Fresh Zone
Preserve vegetables and fruits.
Fridge Basket
Store beverages, water, etc.
27
HOW TO USE
Food Preservation Location (Applicable to some models only) (continued)
CAUTiON
Do not store food with high moisture content towards the top of the refrigerator. The moisture
y
could come in direct contact with the cold air and freeze.
Wash food before storing it in the refrigerator. Food packaging should be wiped down to prevent
y
adjacent foods from being contaminated.
If the refrigerator is kept in a hot and humid place, frequent opening of the door or storing a lot of
y
vegetables in the refrigerator may cause condensation to form. Wipe off the condensation with a
clean cloth or a paper towel.
If the refrigerator doors are opened or closed too often, warm air may penetrate the refrigerator
y
and raise its temperature. It can also increase the refrigerator’s electricity usage.
NOTE
If you are leaving home for a short period of time, like a short vacation, the refrigerator should
y
be left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in the
freezer.
If you are leaving the refrigerator turned off for an extended period of time, remove all food and
y
ice from the ice maker compartment before unplugging the power cord. Clean the interior, and
leave the doors slightly ajar to prevent mold from growing in the refrigerator.
The Cheese & Butter and Condiment bins are not recommended for storing items that spoil
y
easily such as milk and mayonnaise.
Dairy Product Bin
Store diary foods such as butter, cheese, etc.
Extra Space
Preserve small foods such as eggs,
ham, etc.
Door-In-Door
Store frequently-taken out foods
such as beverages, snacks, etc.
Folding Shelf
Fold this shelf to store large-sized
containers or food.
28
HOW TO USE
Food Storage Tips
* The following tips may not be applicable
depending on the model.
Wrap or store food in the refrigerator in airtight
and moisture-proof material unless otherwise
noted. This prevents food odor and taste transfer
throughout the refrigerator. For dated products,
check use by dates to ensure freshness.
Food How to
Butter or
Margarine
Keep opened butter in a covered
dish or closed compartment.
When storing an extra supply,
wrap in freezer packaging and
freeze.
Cheese
Store in the original wrapping
until you are ready to use it.
Once opened, rewrap tightly in
plastic wrap or aluminum foil.
Milk Wipe milk cartons. For best
storage, place milk on interior
shelf, not on door shelf.
Eggs Store in original carton on
interior shelf, not on door shelf.
Fruit Do not wash or prepare fruit
until it is ready to be used. Sort
and keep fruit in its original
container, in a crisper, or store
in a completely closed paper
bag on a refrigerator shelf.
Leafy
Vegetables
Remove store wrapping and
trim or tear off bruised and
discolored areas. Wash in cold
water and drain. Place in plastic
bag or plastic container and
store in crisper.
Vegetables
with skins
(carrots,
peppers)
Place in plastic bags or plastic
containers and store in crisper.
Fish Store fresh fish and shellfish
in the freezer section if they
are not being consumed the
same day of purchase. It is
recommended to consume
fresh fish and shellfish the
same day purchased.
Leftovers
Cover leftovers with plastic
wrap, aluminum foil, or plastic
containers with tight lids.
Storing Frozen Food
Freezing
Your freezer will not quick-freeze a large
quantity of food. Do not put more unfrozen
food into the freezer than will freeze within 24
hours (no more than 1 to 1.5kg. of food per
cubic foot of freezer space). Leave enough
space in the freezer for air to circulate around
packages. Be careful to leave enough room at
the front so the door can close tightly.
Storage times will vary according to the quality
and type of food, the type of packaging or wrap
used (how airtight and moisture-proof) and
the storage temperature. Ice crystals inside a
sealed package are normal. This simply means
that moisture in the food and air inside the
package have condensed, creating ice crystals.
NOTE
Check a freezer food guide or a reliable
cookbook for further information about preparing
food for freezing or food storage times.
NOTE
Allow hot foods to cool at room temperature
for 30 minutes, then package and freeze.
Cooling hot foods before freezing saves
energy.
NOTE
Never freeze beverage cans or bottles of any
kind as they can explode or shatter.
29
HOW TO USE
Storing Frozen Food (continued)
Packaging
Successful freezing depends on correct
packaging. When you close and seal the
package, it must not allow air or moisture in or
out. If it does, you could have food odor and
taste transfer throughout the refrigerator and
could also dry out frozen food.
Packaging recommendations:
Rigid plastic containers with tight-fitting
y
lids
Straight-sided canning/freezing jars
y
Heavy-duty aluminum foil
y
Plastic-coated paper
y
Non-permeable plastic wraps
y
Specified freezer-grade self-sealing plastic
y
bags
Follow package or container instructions for
proper freezing methods.
Do not use
Bread wrappers
y
Non-polyethylene plastic containers
y
Containers without tight lids
y
Wax paper or wax-coated freezer wrap
y
Thin, semi-permeable wrap
y
Adjusting the Refrigerator
Shelves
The shelves in your refrigerator are adjustable
to meet your individual storage needs. Your
model may have either glass or wire shelves.
Adjusting the shelves to fit different heights
of items will make finding the exact item you
want easier. Doing so will also reduce the
amount of time the refrigerator door is open
which will save energy.
Detaching the Shelf
Tilt up the front of the shelf and lift it straight
up. Pull the shelf out.
Refitting the Shelf
Tilt the front of the shelf up and guide the rear
shelf hooks into the slots at the desired height.
Then, lower the front of the shelf so that the
hooks drop into the slots.
CAUTiON
Make sure that shelves are level from
one side to the other. Failure to do so
may result in the shelf falling or spilling
food.
30
HOW TO USE
Using the Folding Shelf
You can store taller items, such as containers
or bottles, by simply pushing the front half of
the shelf underneath the back half of the shelf.
Pull the front of the shelf firmly toward you to
return to a full shelf.
When Closing the Door
CAUTiON
Do not clean glass shelves with
y
warm water while they are cold.
Shelves may break if exposed to
sudden temperature changes or
impact.
Glass shelves are heavy. Use special
y
care when removing them.
CAUTiON
To reduce the risk of door scratches
y
and breaking the door centre mullion,
please make sure that the refrigerator
door mullion is always folded in.
The door Alarm will sound every 30
y
seconds the door remains open after
1 minute. Ensure that the folding
mullion is folded in before closing the
left hand door.
31
HOW TO USE
CAUTiON
Always empty the draws before
y
removing them and use both hands
when removing and refitting.
Make sure that the refrigerator doors
y
are fully open before removing and
refitting the drawers.
Big Fresh Zone
Removal of the Big Fresh Zone drawer.
1
Pull the drawer back to the end of its
travel.
2
Lift the front of the draw up and remove it
from its guide.
Refitting the Big Fresh Zone drawer
1
Insert the left and right roller of the drawer
into the guides whilst the draw is slightly
lifted at the front. and push it in gently
while lowering it at the same time.
2
Push it in gently while lowering it at the
same time.
32
HOW TO USE
CAUTiON
Make sure to disassemble with
y
both hands.
When you remove and refit the
y
vegetable box drawers,ensure that
both refrigerator doors are open
fully.
How to remove and refit the
vegetable box
How to remove the vegetable box
1
While the refrigerator doors are wide
open, take out all the shelves from the
refrigerator compartment.
Remove all contents from the vegetable
box drawers.
2
Lift the vegetable box drawers with both
hands and gently pull them toward you.
3
Grab the back end with one hand to lift the
vegetable box, and then take it out while
tilted.
How to refit vegetable box
1
Lift the vegetable box drawer assembly on
to an angle and place it into the refrigerator
compartment ready for fitting.
2
Lift the vegetable box drawer horizontally
and align to its original position and gently
push it back. (This is to avoid contact with
the side walls of the refrigerator.)
3
If there is a gap behind the drawer as
in the below diagram, slightly lift the
vegetable box and push.
33
HOW TO USE
CAUTiON
Be careful when handling and storing
y
larger eggs. They can be broken if the
cover is not completely closed and
the drawer above is pushed in.
Observe the above diagrams when
y
removing and refitting the Multi-
Collection corner after cleaning.
Store all moist and easily-freezing
y
foods like soy bean curd, sesame leaf,
etc. on the front of the shelves.
Extra Space (Multi collection
corner)
Store small foods like eggs, ham, cheese, etc.
Open and close pushing or pulling grips.
y
Fridge Basket
Store drinks like small packs, milk, beer, juice
etc.
Multi-collection
corner supporter
Dairy Corner
You can store dairy products such as butter,
cheese etc.
If you close the refrigerator door with the dairy
corner left open, the refrigerator door may not
close properly. It could also result in damage
to the lid.
NOTE
The Cheese & Butter and Condiment
bins are not recommended for storing
items that spoil easily such as milk and
mayonnaise.
Door-In-Door (Applicable to
some models only)
The Door-In-Door compartment allows for easy
access of commonly used beverages and food
items.
The inner Door-In-Door includes two door bins,
Cheese & Butter and Condiment bins, that
are specially designed for food that can be
stored at a warmer temperature. This makes
spreading butter and slicing cheese easier.
Press the the door button on the Home Bar
until you hear a click sound.
You can store more food in the larger Home
y
Bar.
With the larger storage room, you can
y
organize drinks and snacks better.
Press until
you hear
the “Click”
sound
34
HOW TO USE
4
Remove screws on both sides of magic
space cover.
5
Hold the bottom of lower basket and raise
it up to take it out.
2
Hold the bottom of daily basket and raise it
up to take it out.
3
Move floating basket to the top
compartment from magic space cover to
where the Daily Corner was removed.
Door-In-Door Shelf Disassembly
(Applicable to some models only)
1
Raise magicspace cover up and take it out.
Hold both ends of the basket and lift up the
front part of the basket.
Assemble in the same method as
y
disassembly.
35
HOW TO USE
1
3
2
1
3
2
1
3
2
1
3
2
1
3
2
1
3
2
Adjustable Moving Basket
It can be moved up and down as necessary, and
used conveniently.
To move the Adjustable Moving Basket up or
y
down, remove all items from the basket first.
Place one hand on each side of the Moving
y
basket and use your forefingers and thumb.
Lift the white release levers on both sides
y
upward, and then move the Basket up or
down.
Adjusting the Moving Door Basket allows taller
y
food items to be stored more conveniently.
CAUTiON
Remove all food items from basket before
y
moving it up or down. Not doing so could
cause damage to the basket or food items.
CAUTiON
Always remove drawers with both
y
hands to avoid breakage or injury.
Always open the freezer doors all the
y
way before removing or refitting the
drawers.
Freezer Drawer
Use the compartment for packed frozen foods
and frequently-accessed foods.
Use the bottom compartment for frozen foods.
(Dried fish & condiments)
The sliding freezer drawers allow easy
y
access and convenience of use.
Freezer Drawer Removal
1
Pull out the Freezer drawer to the end of
its travel (as per below fig)and remove all
of the contents.
2
When the drawer is fully extended, lift up
the front and continue to pull it out (as per
below fig).
36
HOW TO USE
CAUTiON
Always remove drawers with both
y
hands to avoid breakage or injury.
Always open the freezer doors all the
y
way before removing or refitting the
drawers.
Refitting the Freezer Drawer
1
Insert both rollers into the guides with
the front of the drawer slightly raised and
gently push in. while lowering the drawer
to the correct level.
2
Continue to push in the drawer all the way
while lowering the drawer to the correct
level.
Freezer/Fridge basket
You can store small packaged frozen food
(Freezer basket), small packaged refrigerated
food or beverages (Fridge basket) such as milk,
water, juice, beer etc.
Do Not store ice cream or foods intended for
long term storage in the Freezer Door Basket.
To remove the basket, hold the basket with
both hands and lift up the front part to pull it
out.
To refit the basket, align both sides of the
basket with the guides and push it down until
secure.
37
MAiNTENANCE
MAINTENANCE
Cleaning
Both the refrigerator and freezer sections defrost automatically; however, clean both
y
sections about once a month to prevent odors.
Wipe up spills immediately.
y
Always unplug the refrigeration before cleaning.
y
General Cleaning Tips
Unplug refrigerator or disconnect power.
y
Remove all removable parts, such as
y
shelves, crispers, etc.
Use a clean sponge or soft cloth with
y
mild detergent in warm water. Do not
use abrasive or harsh cleaners.
Hand wash, rinse and dry all surfaces
y
thoroughly.
Exterior
Waxing external painted metal surfaces helps
provide rust protection. Do not wax plastic
parts. Wax painted metal surfaces at least
twice a year using appliance wax (or auto paste
wax). Apply wax with a clean, soft cloth.
For products with a stainless steel exterior,
use a clean sponge or soft cloth with mild
detergent in warm water. Do not use abrasive
or harsh cleaners. Dry thoroughly with a soft
cloth.
CAUTiON
Do not use a rough cloth or sponge
y
when cleaning the interior and exterior
of the refrigerator.
Do not place your hand on the bottom
y
surface of the refrigerator when
opening and closing.
WARNiNg
Use non-flammable cleaner. Failure to do
so can result in fire, explosion, or death.
Always remove power cord from the
wall outlet prior to cleaning in the vicinity
of electrical parts (lamps, switches,
covers, controls, etc.).
Wipe up excess moisture with a sponge
or cloth to prevent water or Liquid
from getting into any electrical part and
causing an electric shock.
Never use metallic scouring pads,
brushes, coarse abrasive cleaners,
Strong alkaline solutions, industrial
detergent (bleach containing detergent)
Flammable or toxic cleaning liquids on
any surface. Do not use Hot water to
clean the interior or any interior parts of
the unit when they are cold.
38
MAiNTENANCE
Inside Walls (allow freezer to warm
up so the cloth will not stick)
To help remove odors, you can wash the inside
of the refrigerator with a mixture of baking
soda and warm water. Mix 2 tablespoons
of baking soda to 1 litre of warm water. Be
sure the baking soda is completely dissolved
so it does not scratch the surfaces of the
refrigerator.
Door Liners and Gaskets
Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use cleaning
waxes, concentrated detergents, bleaches,
or cleaners containing petroleum on plastic
refrigerator parts.
Plastic Parts (covers and panels)
Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use window
sprays, abrasive cleansers, or flammable fluids.
These can scratch or damage the material.
Condenser Coil Cover
Use a vacuum cleaner with an attachment to
clean the condenser cover and vents located
at the rear of the appliance. Do not remove the
panel covering the condenser coil area. Always
disconnect the main power before cleaning.
2
Installing a New Pure N Fresh filter.
Place the new filter inside of the cover
with the side that says “Front” facing
outward. Turn the filter cover to the right
to reattach it to the refrigerator wall.
After changing the filter, touch and hold
the Pure N Fresh filter button on the
front display for three seconds to reset
the filter sensor.
Replacing the Pure N Fresh
filter
It is recommended that you replace the Pure N
Fresh filter:
Approximately every 1~2 years.
y
When the Replace light turns on.
y
1 Remove the Old Filter
Turn the filter cover to the left to detach
from the refrigerator wall. The filter is
located on the inside of the filter cover.
Remove the filter from the cover and
replace it with a new filter.
39
MAiNTENANCE
Replacing the Water Filter
It is recommended that you replace the water filter:
Ap
y
proximately every six months.
When the water filter indicator turns on.
y
When the water dispenser output decreases.
y
When the ice cubes are smaller than normal.
y
3
Refit the door bin.
1
Remove the old water filter.
Lift up and remove the lower door bin from
the Left hand Refrigerator door. Swing
the right end of the water filter out of the
compartment and then grasp and rotate the
filter counterclockwise to remove it from the
filter head.
NOTE
Replacing the water filter could cause a
small amount of water to drain. Place a cup
under the filter head to catch any water.
NOTE
This refrigerator does not require a filter
bypass plug when the filter is not in place.
2
Replace with a new water filter.
Insert the new filter into the filter head and
rotate it clockwise until the arrow on the
new filter lines up with the arrow on the
filter head. Swing the filter back into the
compartment.
40
SMART DiAgNOSiS
3
Hold the mouthpiece of your phone in front
of the speaker that
is located on the
right hinge of the
refrigerator door,
when instructed to
do so by the call
center.
4
Press and hold the Freezer
Temperature button for three
seconds while continuing
to hold your phone to the
speaker.
5
After you hear three beeps, release the
Freezer Temperature button.
6
Keep the phone in place until the tone
transmission has finished. This takes about
3 seconds, and the display will count down
the time. Once the countdown is over
and the tones have stopped, resume your
conversation with the specialist, who will
then be able to assist you in using the
information transmitted for analysis.
Should you experience any problems with
your refrigerator, it has the capability of
transmitting data via your telephone to the LG
service center. This gives you the capability of
speaking directly to our trained specialists. The
specialist records the data transmitted from
your machine and uses it to analyze the issue,
providing a fast and effective diagnosis.
If you experience problems with your
refrigerator, call to the LG service center.
Only use the Smart Diagnosis feature when
instructed to do so by the LG call center agent.
The transmission sounds that you will hear are
normal and sound similar to a fax machine.
Smart Diagnosis cannot be activated unless
your refrigerator is connected to power. If
your refrigerator is unable to turn on, then
troubleshooting must be done without using
Smart Diagnosis.
Using Smart Diagnosis
First, call to the LG service center. Only use
the Smart Diagnosis feature when instructed
to do so by the LG call center agent.
1
Lock the display. To lock the display,
press and hold the Lock button for three
seconds. (If the display has been locked
for over five minutes, you must deactivate
the lock and then reactivate it.)
2
Open the right refrigerator door.
SMART DIAGNOSIS
NOTE
For best results, do not move the phone
y
while the tones are being transmitted.
If the call center agent is not able to get
y
an accurate recording of the data, you
may be asked to try again.
NOTE
Call quality differences by region may
y
affect the function.
Use the home telephone for better
y
communication performance, resulting in
better service.
Bad call quality either from a mobile or
y
home phone may result in poor data
transmission from your phone to the
diagnostics call centre, which could cause
Smart Diagnosis to not work properly.
41
TROUBLESHOOTiNg
TROUBLESHOOTING
Review the Troubleshooting section before calling for service; doing so will save you both time
and money.
Problem Possible Causes Solutions
Refrigerator and
Freezer section
are not cooling.
The refrigerator display control
is set to OFF (some models).
Cancel the OFF mode so that the unit
commences operation. Refer to the Setting the
Controls section for proper temperature settings
May be in Display mode. Refer to page 24 for Display mode instructions.
Refrigerator is in the defrost
cycle.
During the defrost cycle, the temperature of each
compartment may raise slightly. Wait 40 minutes
to confirm the proper temperature has been
restored once the defrost cycle has completed.
Refrigerator was recently
installed.
It may take up to 24 hours for each compartment
to reach the desired temperature.
Refrigerator was recently
relocated.
If the refrigerator was stored for a long period of
time or moved on its side, it is necessary for the
refrigerator to stand upright for 24 hours before
connecting it to power.
Cooling System
runs too much.
Refrigerator is replacing an
older model.
Modern refrigerators require more operating
time but use less energy due to more efficient
technology.
Refrigerator was recently
plugged in or power restored.
The refrigerator will take up to 24 hours to cool
completely.
Door opened often or a large
amount of food / hot food was
added.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run
longer in order to cool the refrigerator back down.
In order to conserve energy, try to get everything
you need out of the refrigerator at once, keep
food organized so it is easy to find, and close the
door as soon as the food is removed. (Refer to
the Food Storage Guide.)
Doors are not closed
completely.
Firmly push the doors shut. If they will not shut all
the way, see the Doors will not close completely
or pop open section in Parts & Features
Troubleshooting.
Refrigerator is installed in a hot
location.
The compressor will run longer under warm
conditions. At normal room temperatures 21°C
expect your compressor to run about 40% to
80% of the time. Under warmer conditions,
expect it to run even more often. The refrigerator
should not be operated above 43°C.
Condenser / back cover is
clogged.
Use a vacuum cleaner with an attachment to
clean the condenser cover and vents. Do not
remove the panel covering the condenser coil
area. Disconnect the mains before cleaning.
42
TROUBLESHOOTiNg
Problem Possible Causes Solutions
Refrigerator or
Freezer section is
too warm.
Refrigerator was recently
installed.
It may take up to 24 hours for each compartment
to reach the desired temperature.
Air vents are blocked. Rearrange items to allow air to flow throughout
the compartment. Refer to the Airflow diagram in
the Using Your Refrigerator section.
Doors are opened often or for
long periods of time.
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To lessen
the effect, reduce the frequency and duration of
door openings.
Unit is installed in a hot location. The refrigerator should not be operated in
temperatures above 43°C.
A large amount of food or
hot food was added to either
compartment.
Adding food warms the compartment requiring
the cooling system to run. Allowing hot food to
cool to room temperature before putting it in the
refrigerator will reduce this effect.
Doors not closed correctly. See the Doors will not close correctly or pop open
section in Parts & Features Troubleshooting.
Temperature control is not set
correctly.
If the temperature is too warm, adjust the
control one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
Defrost cycle has recently
completed.
During the defrost cycle, the temperature of each
compartment may raise slightly and condensation
may form on the back wall. Wait 40 minutes
and confirm the proper temperature has been
restored once the defrost cycle has completed.
43
TROUBLESHOOTiNg
Problem Possible Causes Solutions
Interior moisture
buildup.
Doors are opened often or for
long periods of time.
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To
lessen the effect, reduce the frequency and
duration of door openings.
Doors not closed correctly. See the Doors will not close correctly section in
the Troubleshooting section.
Weather is humid. Humid weather allows additional moisture
to enter the compartments when the doors
are opened leading to condensation or frost.
Maintaining a reasonable level of humidity in the
home will help to control the amount of moisture
that can enter the compartments.
Defrost cycle recently
completed.
During the defrost cycle, the temperature
of each compartment may be raised slightly
and condensation may form on the back wall.
Wait 40 minutes and confirm that the proper
temperature has been restored once the defrost
cycle has completed.
Food is not packaged correctly. Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation
within each compartment. Wipe all containers
dry and store food in sealed packaging to prevent
condensation and frost.
Food is freezing
in the refrigerator
compartment.
Food with high water content
was placed near an air vent.
Rearrange items with high water content away
from air vents.
Refrigerator temperature control
is set incorrectly.
If the temperature is too cold, adjust the control
one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
Refrigerator is installed in a cold
location.
When the refrigerator is operated in temperatures
below 5°C, food can freeze in the refrigerator
compartment. The refrigerator should not be
operated in temperature below 13°C.
Frost or ice
crystals form
on frozen food
(outside of
package).
Door is opened frequently or for
long periods of time.
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. Increased
moisture will lead to frost and condensation.
To lessen the effect, reduce the frequency and
duration of door openings.
Door is not closing properly. Refer to the Doors will not close correctly or pop
open section in the Troubleshooting section.
Refrigerator or
Freezer section is
too cold.
Incorrect temperature control
settings.
If the temperature is too cold, adjust the control
one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
44
TROUBLESHOOTiNg
Problem Possible Causes Solutions
Frost or ice
crystals on frozen
food (inside of
sealed package).
Condensation from food with a
high water content has frozen
inside of the food package.
This is normal for food items with a high water
content.
Food has been left in the freezer
for a long period of time.
Do not store food items with high water content
in the freezer for a long period of time.
Clicking The defrost control will click
when the automatic defrost
cycle begins and ends.
The thermostat control (or
refrigerator control on some
models) will also click when
cycling on and off.
Normal Operation
Rattling Rattling noises may come from
the flow of refrigerant, the
water line on the back of the
unit, or items stored on top of
or around the refrigerator.
Normal Operation
Refrigerator is not resting solidly
on the floor.
Floor is weak or uneven or leveling legs need to
be adjusted. See the Door Alignment section.
Refrigerator with linear
compressor was jarred while
running.
Normal Operation
Whooshing Evaporator fan motor is
circulating air through the
refrigerator and freezer
compartments.
Normal Operation
Air is being forced over the
condenser by the condenser
fan.
Normal Operation
Gurgling Refrigerant flowing through the
cooling system.
Normal Operation
Popping Contraction and expansion of
the inside walls due to changes
in temperature.
Normal Operation
Sizzling Water dripping on the defrost
heater during a defrost cycle.
Normal Operation
Vibrating If the side or back of the
refrigerator is touching a cabinet
or wall, some of the normal
vibrations may make an audible
sound.
To eliminate the noise, make sure that the sides
and back cannot vibrate against any wall or
cabinet.
Dripping Water running into the drain pan
during the defrost cycle.
Normal Operation
45
TROUBLESHOOTiNg
Problem Possible Causes Solutions
Pulsating or
High-Pitched
Sound
Your refrigerator is designed
to run more efficiently to keep
your food items at the desired
temperature. The high efficiency
compressor may cause your
new refrigerator to run longer
than your old one, but it is still
more energy efficient than
previous models. While the
refrigerator is running, it is
normal to hear a pulsating or
high-pitched sound.
Normal Operation
Doors will not
close correctly or
pop open.
Food packages are blocking the
door open.
Rearrange food containers to clear the door and
door shelves.
Ice bin, crisper cover, pans,
shelves, door bins, or baskets
are out of position.
Push bins all the way in and put crisper cover,
pans, shelves and baskets into their correct
positions. See the Using Your Refrigerator section
for more information.
The doors were removed during
product installation and not
properly replaced.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles
and Doors section.
Refrigerator is not leveled
properly.
See Door Alignment in the Height adjustment
section to level refrigerator.
Doors are difficult
to open.
The gaskets are dirty or sticky. Clean the gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
Door was recently closed. When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create
a vacuum. If the door is hard to open, wait one
minute to allow the air pressure to equalize, then
see if it opens more easily.
Refrigerator
wobbles or
seems unstable.
Leveling legs are not adjusted
properly.
Refer to the Leveling and Door Alignment section.
Floor is not level. It may be necessary to add shims under the
leveling legs or rollers to complete installation.
Lights do not
work.
LED interior lighting failure. The refrigerator compartment lamp is LED interior
lighting, and service should be performed by a
qualified technician.
Refrigerator has
an unusual odor.
The Pure N Fresh filter may
need to be set to the POWER
setting or replaced.
Set the Pure N Fresh filter to the POWER setting.
If the odor does not go away within 24 hours, the
filter may need to be replaced. See the Replacing
the Pure N Fresh filter section for replacement
instructions.
The interior of
the refrigerator
is covered with
dust or soot.
The refrigerator is located near a
fire source, such as a fireplace,
chimney or candle.
Make sure that the refrigerator is not located near
a fire source, such as a fireplace, chimney, heater
or candle.
46
TROUBLESHOOTiNg
Problem Possible Causes Solutions
Icemaker is not
making enough
ice.
Demand exceeds ice storage
capacity.
The icemaker will produce approximately 50~80
cubes in a 24 hour period.
House water supply is not
connected, valve is not turned
on fully, or valve is clogged.
Connect the refrigerator to a cold water supply
with adequate pressure and turn the water
shutoff valve fully open.
If the problem persists, it may be necessary to
contact a plumber.
Water filter has been
exhausted.
It is recommended that you replace the water
filter:
Approximately every six months.•
When the water filter indicator turns on.•
When the water dispenser output decreases. •
When the ice cubes are smaller than normal.•
Low house water supply
pressure.
The water pressure must be between 20 and 120
psi on models without a water filter and between
40 and 120 psi on models with a water filter.
If the problem persists, it may be necessary to
contact a plumber or install a booster pump to
compensate for the low pressure.
Reverse Osmosis filtration
system is used.
Reverse osmosis filtration systems can reduce
the water pressure below the minimum amount
and result in icemaker issues.
(Refer to Water Pressure section.)
Tubing connecting refrigerator
to house supply valve is kinked.
The tubing can kink when the refrigerator is
moved during installation or cleaning resulting
in reduced water flow. Straighten or repair the
water supply line and arrange it to prevent future
kinks.
47
TROUBLESHOOTiNg
Problem Possible Causes Solutions
Icemaker is not
making enough
ice (continued).
Doors are opened often or for
long periods of time.
If the doors of the unit are opened often, ambient
air will warm the refrigerator which will prevent
the unit from maintaining the set temperature.
Lowering the refrigerator temperature can help,
as well as not opening the doors as frequently.
Doors are not closed
completely.
If the doors are not properly closed, ice
production will be affected. See the Doors will
not close completely or pop open section in Parts
& Features Troubleshooting for more information.
The temperature setting for the
freezer is too warm.
The recommended temperature for the freezer
compartment for normal ice production is
minimum -18 degrees. If the freezer temperature
is warmer, ice production will be affected.
Dispensing water
slowly.
Water filter has become
clogged and congested.
It is recommended that you replace the water
filter:
Approximately every six months.•
When the water filter indicator turns on.•
When the water dispenser output decreases. •
When the ice cubes are smaller than normal.•
Reverse osmosis filtration
system is used.
Reverse osmosis filtration systems can reduce
the water pressure below the minimum amount
and result in icemaker issues.
If the problem persists, it may be necessary to
contact a plumber or install a booster pump to
compensate for the low pressure.
Low house water supply
pressure.
The water pressure must be between 20 and 120
psi on models without a water filter and between
40 and 120 psi on models with a water filter.
If the problem persists, it may be necessary to
contact a plumber or install a booster pump to
compensate for the low pressure.
48
TROUBLESHOOTiNg
Problem Possible Causes Solutions
Not dispensing
ice.
Doors are not closed
completely.
Ice will not dispense if any of the refrigerator
doors are left open.
Infrequent use of the dispenser. Infrequent use of the ice dispenser will cause
the cubes to stick together over time, which
will prevent them from properly dispensing.
Check the ice bin for ice cubes clumping/sticking
together. If they are, break up the ice cubes to
allow for proper operation.
The delivery chute is clogged
with frost or ice fragments.
Eliminate the frost or ice fragments by removing
the ice bin and clearing the chute with a plastic
utensil. Dispensing cubed ice can also help
prevent frost or ice fragment buildup.
The dispenser display is locked. Press and hold the Lock button for three seconds
to unlock the control panel and dispenser.
Ice bin is empty. It may take up to 24 hours for each compartment
to reach the desired temperature and for the
icemaker to begin making ice. Make sure that the
shutoff (arm/sensor) is not obstructed.
Once the ice supply in the bin has been
completely exhausted, it my take up to 90
minutes before additional ice is available, and
approximately 24 hours to completely refill the
bin.
Icemaker is not
making ice.
Refrigerator was recently
installed or icemaker recently
connected.
It may take up to 24 hours for each compartment
to reach the desired temperature and for the
icemaker to begin making ice.
Icemaker not turned on. Locate the Ice On/Off button and confirm that it is
turned On.
The refrigerator is not connected
to a water supply or the supply
shutoff valve is not turned on.
Connect refrigerator to the water supply and turn
the water shutoff valve fully open.
Icemaker shutoff (feeler arm)
obstructed.
If your icemaker is equipped with an ice shutoff
arm, make sure that the arm moves freely.
If your icemaker is equipped with the electronic
ice shutoff sensor, make sure that there is a clear
path between the two sensors.
Reverse osmosis water filtration
system is connected to your
cold water supply.
Reverse osmosis filtration systems can reduce
the water pressure below the minimum amount
and result in icemaker issues.
(Refer to the Water Pressure section.)
49
TROUBLESHOOTiNg
Problem Possible Causes Solutions
Not dispensing
water.
New installation or water line
recently connected.
Dispense 2.5 gallons of water (flush for
approximately 5 minutes) to remove trapped air
and contaminants from the system.
Do not dispense the entire 2.5 gallon amount
continuously. Depress and release the dispenser
pad for cycles of 30 seconds ON and 60 seconds
OFF.
The dispenser panel is locked. Press and hold the Lock button for three seconds
to unlock the control panel and dispenser.
The dispenser is not set for
water dispensing.
The dispenser can be set for ice or water. Make
certain that the control panel is set for the proper
operation. Press the Water button on the control
panel to dispense water.
Refrigerator or freezer doors are
not closed properly.
Water will not dispense if any of the refrigerator
doors are left open.
Water filter has been recently
removed or replaced.
After the water filter is replaced, dispense 2.5
gallons of water (flush for approximately 5
minutes) to remove trapped air and contaminants
from the system. Do not dispense the entire 2.5
gallon amount continuously. Depress and release
the dispenser pad for cycles of 30 seconds ON
and 60 seconds OFF.
Tubing connecting refrigerator
to house supply valve is kinked.
The tubing can kink when the refrigerator is
moved during installation or cleaning resulting in
reduced water flow. Straighten or repair the water
supply line and arrange it to prevent future kinks.
The house water supply is not
connected, the valve is not
turned on fully, or the valve is
clogged.
Connect refrigerator to the water supply and turn
the water shutoff valve fully open.
If the problem persists, it may be necessary to
contact a plumber.
Icemaker is
making too much
ice.
Icemaker shutoff (arm/sensor)
is obstructed.
Empty the ice bin. If your icemaker is equipped
with an ice shutoff arm, make sure that the arm
moves freely. If your icemaker is equipped with
the electronic ice shutoff sensor, make sure that
there is a clear path between the two sensors.
Reinstall the ice bin and wait 24 hours to confirm
proper operation.
50
TROUBLESHOOTiNg
Problem Possible Causes Solutions
Ice has bad taste
or odor.
Water supply contains minerals
such as sulfur.
A water filter may need to be installed to
eliminate taste and odor problems.
NOTE: In some cases, a filter may not help. It
may not be possible to remove all minerals / odor
/ taste in all water supplies.
Icemaker was recently installed. Discard the first few batches of ice to avoid
discolored or bad tasting ice.
Ice has been stored for too
long.
Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste.
Throw away old ice and make a new supply.
The food has not been stored
properly in either compartment.
Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.
The interior of the refrigerator
needs to be cleaned.
See the Care and Cleaning section for more
information.
The ice storage bin needs to be
cleaned.
Empty and wash the bin (discard old cubes).
Make sure that the bin is completely dry before
reinstalling it.
Dispensing warm
water.
Refrigerator was recently
installed.
Allow 24 hours after installation for the water
storage tank to cool completely.
The water dispenser has been
used recently and the storage
tank was exhausted.
Depending on your specific model, the water
storage capacity will range from approximately 20
to 30 oz.
Dispenser has not been used
for several hours.
If the dispenser has not been used for several
hours, the first glass dispensed may be warm.
Discard the first 10 oz.
Refrigerator is connected to the
hot water supply.
Make sure that the refrigerator is connected to a
cold water pipe.
WARNING: Connecting the refrigerator to a
hot water line may damage the icemaker.
Water has bad
taste or odor.
Water supply contains minerals
such as sulfur.
A water filter may need to be installed to
eliminate taste and odor problems.
Water filter has been exhausted. It is recommended that you replace the water
filter:
Approximately every 6 months.•
When the water filter indicator turns on.•
When the water dispenser output decreases. •
When the ice cubes are smaller than normal.•
Refrigerator was recently
installed.
Dispense 2.5 gallons of water (flush for
approximately 5 minutes) to remove trapped
air and contaminants from the system. Do
not dispense the entire 2.5 gallon amount
continuously. Depress and release the dispenser
pad for cycles of 30 seconds ON and 60 seconds
OFF.
