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Meaning of the error codes
Below you find a list of the error codes that may appear on the display, their
meaning and how to solve the problem. If these solutions do not help to
remove the error code from the display and bring the machine back to
normal working order, contact the Saeco hotline. Contact details can be
found in the warranty booklet or on www.saeco.com/care.
Error code
Problem Cause Possible solution
01 The coffee grinder is
blocked
The coffee exit duct is
clogged.
Clean the coffee exit duct thoroughly
with the handle of the measuring
spoon or a spoon handle. Switch the
appliance off and on again.
03 - 04 There is a problem
with the brew group.
The brew group is
dirty.
Remove the brew group and clean it
thoroughly (see 'Cleaning the brew
group').
The brew group is not
positioned correctly.
Remove the brew group and reinsert
it. Make sure the two reference signs
on the side match before you slide
the brew group back into the
machine.
05 There is a water
circuit problem.
There is air in the
water circuit.
Remove and place back the water
tank a couple of times. Make sure
you insert it into the machine
properly. Check if the water tank
compartment is clean.
If you use an AquaClean filter:
remove the AquaClean filter from the
water tank and shake it to remove all
air from the filter. Then place the
AquaClean filter back into the water
tank.
14 The machine is
overheated.
This can have several
causes.
Switch the machine off and switch it
back on again after 30 minutes. Try
this 2 or 3 times.
Troubleshooting
This chapter summarizes the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit www.saeco.com/care for a list of frequently asked
questions or contact the Consumer Care Center in your country.
Problem
Cause Solution
The machine does not
switch on.
The machine is disconnected
or the main switch is in the 'off'
position (0).
Check if the mains cord is inserted
correctly.
24
English
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