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16
Power Interruptions
If electric service to your refrigerator will be interrupted for 24 hours or less, keep the doors to the freezer closed. This helps food stay frozen.
If service will be interrupted longer than 24 hours, remove all frozen food and store it in a frozen food locker, or place approximately 12
pounds of dry ice inside the freezer. This will keep food frozen for two to four days. To keep fresh food in the refrigerator, remove all food from
crisper and place approximately 1 pound dry ice in the drawer. Be sure to wear gloves to protect your hands from dry ice burns. If neither a
food locker or dry ice is available, you should use or can your perishable food at once.
Troubleshooting
Common Refrigerator Problems
Problem Possible Cause And/Or Remedy
Unit will not operate I s the power cord plugged into a live circuit with the proper voltage?
Has a household fuse blown or circuit breaker tripped?
Is the power switch in the on position?
Unit makes unfamiliar
sounds
See “Understanding Sounds You May Hear” on page 14 for descriptions of normal sounds and
what makes them.
Water in the defrost pan This is normal in hot, muggy weather. Make sure the pan is level so it does not over ow.
Ice maker will not operate or
ice is not made fast enough
Is the ice function activated? It could take overnight for the freezer to reach the proper
temperature. Is the signal arm in the on (down) position? Is the water valve turned on? Is water
getting to the water valve? Check water line for leaks.
Lights do not work Has a household fuse blown or circuit breaker tripped? Is LED light blown?
Contact an authorized service agency.
Motor seems to run too long The motor naturally runs longer on hot days, if the room is too warm, if a large amount of food
has been added, or if the doors are opened often.
Temperature display does
not match set point
Just plugged in unit, just put in hot food, opened the door for an extended time or frequently.
Allow unit to stabilize for 24 hours.
Ice crescents attached at
corners
This is normal. They break apart easily. Shake bin occasionally to keep cubes separated.
O -taste or odor in ice New plumbing connections can cause discolored or o - avored ice.
Discard the rst three harvests of ice.
Cubes are stored too long. Throw them away and make a new supply.
Food is not wrapped properly
Freezer and ice bin need to be cleaned
Water may contain minerals. A lter may be needed to remove them.
Does the water lter need replacing?
Most performance problems you might encounter with your new refrigerator will be minor and you should be able to x them
yourself without tools.
Listed in these charts are the most common problems consumers run into with their appliances. Please read through this and see if it can
solve your problem before calling for service.
Understanding Sounds You May Hear
Your new refrigerator may make di erent sounds than your old one. Hard surfaces, such as the ceilings, walls, and cabinets around the unit
can make these sounds seem louder. However, these sounds are normal and will soon become familiar; they indicate that your refrigerator is
working properly.
Here are some of the noises you may hear and what they are:
• Freezer or refrigerator fresh food fan: sounds like air rushing or whirling
• Sealed system (evaporator and heat exchanger) refrigerant ow: sounds like gurgles, pops or boiling water
• Defrost heater: sizzles, hisses or pops
• Condenser fan: air rushes and whirls
• Compressor: has a high pitched hum or pulsating sound
• Ice maker valve hookup: buzzes when ice maker lls with water. This occurs whether or not the unit is connected to water supply. If the unit
is not connected to water supply, stop sound by raising ice maker arm to o position.
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