Model Number:
RHCM2576SS
Commercial Digital Microwave
User Guide
For Customer Services & Spare Parts please call 0345 209 7461
Or visit us at http://mda.russellhobbs.com
PLEASE RETAIN
FOR FUTURE REFERENCE
Page(s)
SAFETY INSTRUCTIONS
3-9
ABOUT YOUR MICROWAVE
10-11
PRODUCT INFORMATION
12
UNPACKING THE MICROWAVE
13
PRODUCT OVERVIEW
14
MICROWAVE OVEN INSTALLATION
15-16
CONTROL PANEL
17
HOW TO USE THE MICROWAVE
18-20
COOKING TIPS
21
CLEANING THE MICROWAVE
22
PROBLEM SOLVING
23-25
GUARANTEE & CUSTOMER SERVICES
26
CONNECTION TO THE MAINS SUPPLY
27-28
NOTES
29-31
DISPOSAL
32
CONTENTS
2
3
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• This appliance is intended to be used in the household
and general domestic applications. It is not intended to
be used in industrial or commercial applications.
• This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction
concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall
not be made by children without supervised.
• If the door or door seals are damaged, the oven must not
be operated until it has been repaired by a competent
person.
• It is hazardous for anyone other than a competent person
to carry out any service or repair operation that involves
the removal of a cover which gives protection against
exposure to microwave energy.
• Liquids and other foods must not be heated in sealed
containers since they are liable to explode.
4
SAFETY INSTRUCTIONS
WARNING:
• A minimum clearance of 20cm is required between the
oven and the side walls and 0cm between the oven and
the back wall. Leave a minimum clearance of 30cm
above the oven.
• Use only cookware and utensils that are approved for
use in a microwave oven.
• When heating food in plastic or paper containers, keep
an eye on the oven due to the possibility of ignition.
• This microwave is intended for heating food and
beverages only. The drying of food or clothing and
heating of warming pads, wheat bags, slippers, sponges,
damp cloth and similar is extremely dangerous and may
lead to risk of injury, ignition or fire.
• If materials inside the oven smoke or catch fire, keep the
oven door closed to stifle the flames, turn the oven off
at the wall switch, or shut the power off at the fuse or
circuit-breaker panel. If smoke is emitted , switch off or
unplug the appliance and keep the door closed in order
to stifle any flames.
• Microwave heating of beverages can result in delayed
eruptive boiling, therefore care must be taken when
handling the container.
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
5
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• The contents of feeding bottles and baby food jars shall
be stirred or shaken and the temperature checked
before consumption, in order to avoid burns. Do not
heat baby bottles with the teat left on. Remove it if
replacing the bottle back into the oven.
• Eggs in their shell and whole hard-boiled eggs should not
be heated in microwave ovens since they may explode,
even after microwave heating has ended.
• The oven should be cleaned regularly and any food
deposits removed.
• Failure to maintain the oven in a clean condition,
especially if liquid is left under the turntable, could lead
to deterioration of the surface that will adversely affect
the life of the appliance that may result in a
hazardous condition.
• The microwave oven should be used freestanding only
and must not be built-in or used in a cabinet
• If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
6
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• To avoid fire, electric shock, or injury, never immerse the
microwave, cord, or plug in water or liquid.
• Do not use attachments not recommended by the
manufacturer. Only use thermometers approved for use
in microwaves.
• The appliance and its accessible parts may become hot
during use. Care should be taken to avoid touching
heating elements.
• Do not leave the microwave oven unattended while you
are using it.
• Do not use the microwave when it is empty. This could
damage the oven.
• Do not use metal pans, dishes with metal handles or
anything with a metal trim inside the microwave. Do not
use paper covered wire twist-ties on plastic bags.
• Never put objects into the openings on the outer case.
• Food containing a mixture of fat and water (for example,
stock) should stand for 30 to 60 seconds in the oven
after it has been turned off. This is to allow the mixture
to settle and to prevent it from bubbling when a spoon is
placed in it, or a stock cube is added.
7
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• When heating or cooking food or liquid, remember
that there are certain foods (such as, jam, Christmas
pudding, and mincemeat) which heat up very quickly.
• Do not cook any food surrounded by a membrane, such
as egg yolks, potatoes, chicken livers, sausages,
ready meals and so on without piercing them several
times with a fork.
• Do not try to deep-fry foods in this microwave oven.
• Do not overcook food.
• Please remember that as food or liquids heat up,
they will release steam or may be spitting. Never cover
any container fully, always leave a gap for steam to
escape.
• Do not use plastic containers when heating or cooking
foods that contain a lot of fat or sugar.
• Always have the glass tray and turntable support in
place when using the microwave oven.
• Do not cook food directly on the glass tray. Put food on
a suitable plate or in a bowl before putting it in the oven.
8
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• Do not use melamine dishes as they contain a
material which will absorb microwave energy. This may
cause the dishes to crack or burn, and will slow down
the cooking speed.
• Do not use the microwave oven for heating utensils,
plates or dishes.
• Do not cook using a container with a restricted
opening, such as bottles, as they may explode.
• Before you clean your microwave oven, turn it off and
unplug it.
• Keep the inside of the oven clean. When food or
liquids stick to the oven walls, wipe with a damp
cloth. We recommend that you do not use harsh
detergent or abrasives.
9
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• On the right hand wall of the cavity is the wave
guide cover, microwaves are passed through this to
enable your food to cook. It is important that this
wave guide cover is kept clean at all times. To do
this wipe with mild detergent and water, then dry.
• You should clean the outside of the oven with a
damp cloth. Do not allow water to seep into the
ventilation openings.
• Do not use harsh abrasive cleaners or sharp metal
scrapers to clean the oven door glass since they can
scratch the surface, which may result in shattering of
the glass.
• If steam builds up inside or around the outside of the
oven door, wipe with a soft cloth. This may happen
when the microwave oven is used in humid conditions.
• Regularly remove the glass turntable to clean it, wash
it in warm soapy water or a dishwasher. Regularly
clean the turntable support and oven floor. Simply
wipe the bottom surface of the oven with mild
detergent and water, then dry. You can wash the
turntable support in mild soapy water.
ABOUT YOUR MICROWAVE
10
Thank you for purchasing your Russell Hobbs microwave oven.
The Russell Hobbs RHCM2576SS commercial stainless steel
microwave has a sleek and stylish classic design. As well as an
appealing look, this appliance also boasts impressive functionality,
with 1000 watts of microwave power providing quick and
convenient cooking in the commercial kitchens.
The RHCM2576SS has Flatbed technology, this removes the need
for a turntable to offer a microwave with more useable space –
square plates and casserole dishes, that would not fit in a turntable
microwave, to be reheated or cooked. The flatbed surface is easier
to clean than a conventional microwave, so food debris and
moisture can be easily wiped away
6 menu guides on the control panel, such as popcorn, bread,
coffee, hotdog, cheese and hamburger, give the recommended
cooking time needed at a glance.
This powerful and reliable commercial 25L microwave also features
a handy jog wheel timer, auto reset, and stainless steel cavity which
is easy to use and keep clean. It is perfect for every catering in busy
cafes and small pubs.
ABOUT YOUR MICROWAVE
How do microwaves work?
Microwaves are high-frequency electromagnetic waves similar to
radio waves. While radio waves may vary in length from one metre
to many kilometres, microwaves are very short (less than 12.5
centimetres.)
Microwaves do not make any heat themselves but cause water
molecules in food to vibrate.
This vibration produces heat that cooks the food. This is why your
food will come out of the microwave piping hot, when your utensils
inside the oven stay much cooler. The microwaves do not stay in the
air or in the food when you open the microwave oven door.
The microwave oven will work using an ordinary household
electrical socket. Inside the microwave oven is the magnetron,
which turns the electrical energy into microwaves.
Microwaves cannot travel through metal, so the inside of the oven
is lined with metal. The door is lined with a fine metal mesh which
stops microwaves getting through. This means that when the
microwave oven door is shut, there is no possibility that
microwaves can be released.
11
12
PRODUCT INFORMATION
Rated Voltage 240V~/50Hz
Rated Output Power (Microwave) 1000W
Oven Capacity 25L*
Produced for:
G2S Limited
Wigan
WN2 4AY
*Internal volume is calculated by measuring maximum width,
depth and height. Actual capacity for holding food is less.
Before you use your microwave oven
Check the oven after unpacking for any visual damage such as:
● A misaligned door
● Damage to the door
● Dents or holes in the door window and screen
● Dents in the inside
If you can see any damage do not use the oven, please contact
Customer Service on 0345 209 7461.
This microwave oven weighs approximately 14.7Kg so you must put
it on a horizontal surface that is strong enough to support this
weight.
The oven must be placed away from high temperatures and steam.
Do not put anything on the top of the microwave oven.
UNPACKING THE MICROWAVE
13
14
PRODUCT OVERVIEW
1
2 3
4
5
6
7
1. Safety interlock latches
2. Door assembly and window
3. Oven cavity
4. Microwave top
5. Menu Guide
6. Control panel – dial
7. Flatbed
15
MICROWAVE OVEN INSTALLATION
• Place the oven as far away from radios and televisions as
possible. Using the oven may cause interference with the
reception.
• Plug the oven into a suitable 13 amp mains socket, make
sure the voltage is the same as on the rating label (do not use
extension cables or mains socket adaptors.)
• The microwave oven should be used freestanding only and must
not be built-in or used in a cabinet.
• Select a level surface that provides enough space for the outlet
vents.
16
MICROWAVE OVEN INSTALLATION
DO NOT obstruct
the ventilation
from the microwave
30cm
0cm
20cm
20cm
Min85cm
WARNING:
DO NOT install the oven over a cooker or other heat or steam
producing appliance as this will damage the microwave oven.
The minimum installation height is 85cm.
A minimum clearance of 20cm is required between the oven and
the side walls and 0cm between the oven and the back wall. Leave
a minimum clearance of 30cm above the oven.
17
CONTROL PANEL
MENU GUIDE
Suggested cooking
times for popcorn,
Bread, Coffee,
Hotdog, Cheese and
Hamburger are
displayed.
TIMER DIAL
The ring of numbers refer
to time, from 15 seconds
to 6 minutes. The line on
the dial will indicate how
many seconds or minutes
you have selected. When
the time has ran out, the
microwave will produce a
‘ping’ noise to alert you
that cooking has
completed.
18
HOW TO USE THE MICROWAVE
Microwave cooking
Once you have correctly installed the unit, turned on the power,
you are ready to start cooking.
1. Turn the dial to select the cooking time. The range of time is
from 15 seconds to 6 minutes.
2. Once the cooking time is selected, the cooking begins at full
power. There aren’t any other power levels available.
3. When the cooking is finished, the microwave will beep five
times.
The maximum cooking time is 6 minutes. Do not operate the oven
empty, this can cause irreparable damage.
Pausing cooking
If you want to pause the cooking to turn over or stir contents,
simply open the door, then close the door again to continue the
cycle.
If you wish to stop cooking with time left on the display, take out
the contents, close the door and turn the dial back to 0.
When cooking has finished the microwave will beep five times,
indicating that the microwave has stopped.
19
HOW TO USE THE MICROWAVE
Energy Saving mode
Once you have correctly installed the unit, turned on
the power for the first time, the microwave beeps
once and enter into the energy saving mode.
Waiting mode
When the cooking finishes, the microwave will enter
the waiting mode. If the door opens during the
cooking time, the microwave will go back to waiting
mode.
Note: When turning the dial for the first time, the
microwave will beep once. If the time set is less than 5
seconds, the microwave will no beep when turning
the dial. If the time set is more than 5 seconds, the
microwave will beep once when turning the dial.
20
HOW TO USE THE MICROWAVE
Utensil information
• Do not use metal pans or dishes with metal handles.
• Do not use anything with a metal trim.
• Do not use paper-covered wire twist-ties on plastic bags.
• Do not use melamine dishes as they contain a material which
will absorb microwave energy. This may cause the dishes to
crack or burn, and will slow down the cooking speed.
• Use only cookware that is approved to be used in a
microwave oven.
• Do not cook using a container with a restricted opening, such
as bottles, as they may explode.
• Do not heat baby bottles with the teat left on. Remove it if
replacing the bottle back into the oven.
• Only use thermometers that are approved for microwave
ovens.
• Do not use the microwave oven for heating utensils.
Cooking tips - The following may affect cooking results:
Food arrangement
If possible, thicker bits of food should be placed around the
outside of the dish and the thinner parts toward the centre,
spread out as evenly as possible. Do not overlap food if possible
as this could result in uneven cooking results.
Cooking time
If you are unsure of cooking times it is advisable to start with a
short cooking time and monitor cooking progress before adding
further time. Overcooking could lead to a risk of fire. Ensure food
is cooked thoroughly before consuming.
Cooking food evenly
Foods such as meat should be turned frequently to ensure more
even cooking results. If the food is liquid based, stirring during
the cooking time is advisable.
Allow standing time
When the microwave has stopped cooking, leave the food to rest
for an adequate length of time to allow for cooking completion
and cooling.
21
COOKING TIPS
22
CLEANING THE MICROWAVE
• Before you clean the oven, turn it off and unplug it.
• Keep the inside of the oven clean. When food or liquids stick
to the oven walls, wipe with a damp cloth. We recommend
that you do not use harsh detergent or abrasives.
• You should clean the outside of the oven with a damp cloth.
Do not allow water to seep into the ventilation openings.
• Do not allow the control panel to become wet. Clean with a
soft, damp cloth. Do not use detergents, abrasives or spray-
on cleaners on the control panel.
• If steam builds up inside or around the outside of the oven
door, wipe with a soft cloth. This may happen when the
microwave oven is used in humid conditions.
• Regularly wipe the bottom surface of the oven with mild
detergent and water, then dry
• If the inside of the oven smells, put a cup of water with the
juice and skin of one lemon in a deep microwave bowl.
Microwave it for three minutes, wipe thoroughly and then
dry with a soft cloth.
• Failure to maintain the oven in a clean condition, could lead
to deterioration of the surface that will adversely affect the
life of the appliance that may result in a hazardous condition.
Problem Potential reason
Potential solution
If the
microwave
doesn’t work
1. Microwave is not
plugged in
Make sure the plug is plugged in securely into the
mains and the plug is switched on. If it is not, remove
the plug from the socket, wait 10 seconds and plug it in
again securely.
2. Plug is not working
The plug socket that the microwave is plugged into
may have become faulty. Plug the microwave into
another known good plug socket, ensure that the
socket is turned on and check if the microwave now
works.
3. The plug has a blown
fuse or the mains circuit
has a blown fuse/tripped
fuse
Check the plug for a blown circuit fuse or a tripped
main circuit breaker. If these seem to be working
properly, test the socket with another appliance.
4. Microwave has
developed a fault
Contact customer services to talk through the problem
to see if any solution for the fault can be found. If not
and the product is within its warranty period, then the
microwave should be returned to the retailer it was
purchased from for a replacement or refund.
If the
microwave
power will not
work
1. Door is not closed
Make sure the door is securely closed. Otherwise, the
microwave will not engage or operate.
2. The power has not
been set/the timer dial
has not been turned
Set the microwave power by pressing the ‘Power’
button. Select the time by turning the dial and pressing
‘Start
’ to confirm.
Not heating
Magnetron not working
The component that produces the microwaves is called
a magnetron, if food is not being heated or is 'luke'
warm then it is likely this component has developed a
fault.
If the microwave is within its warranty period, please
contact customer services for further advice or take
the microwave back to the retailer it was purchased
from for a refund or replacement.
23
PROBLEM SOLVING
The microwave oven may cause interference to your radio, TV or similar equipment. If
this happens, you can stop the interference by moving the radio, TV or equipment as far
away from your microwave oven as possible.
WARNING: To reduce the risk of personal injury, always
unplug the microwave before performing maintenance
or trouble shooting checks.
24
PROBLEM SOLVING
Problem Potential reason
Potential solution
Door not
shutting/
locking
Latches have become
deformed
If the microwave is within its warranty period, please
contact customer services for further advice or take the
microwave back to the retailer it was purchased from for a
refund or replacement.
Problem Potential reason Potential solution
Sparking
1. Burnt on food
debris
Spillages or splashes can burn and catch fire, all food that is
put into the microwave should be appropriately covered. All
spillages or splashes must be cleaned, and all areas of
microwave cleaned after each use.
Burnt on food debris in the microwave
can cause the
microwave to 'spark'. This is because burnt on debris can be
focused on by the microwaves and spark.
Microwaves must be thoroughly cleaned after every use to
ensure no food is burnt on to any part of the microwave.
2. Metal or foil
No metal or foil should be put inside a microwave as it can
cause 'sparking' which can damage the microwave.
The only metal accessories that should be used inside the
microwave are the ones supplied by the manufacturer.
3. Pressure build up in
food
Food with none porous skins (potatoes for example), must
be pierced to allow steam to escape. As the build up of
pressure can cause food to burst and create a 'fire hazard‘.
Heat spots
Operated empty or
with no moisture
Microwaves cannot be run empty, microwaves need
moisture to operate correctly.
If microwaves are operated empty or are used to heat up
plates (this is not permitted), the microwaves can focus on a
single point inside the microwave. This can cause a heat
spot, which can cause the area to become deformed,
warped or start to melt.
If microwaves are operated empty or to heat up foreign
objects this will void the warranty.
25
PROBLEM SOLVING
Problem Potential reason
Potential solution
Condensation
or excess
water
1. Food that is being
cooked
By the very nature of how a microwave works, it ‘excites’
the water molecules in the food it is heating, causing them
to move about and generate heat from within the food.
Often when the food heats up it reaches the point where
steam is released. Dependent on the food type being heated
(and its water content level), the length of time being
heated for
– and so the amount of steam generated – it is
inevitable that some of the steam will condense and form
back into water droplets within the microwave cavity. This
can usually be found on the inner walls or most commonly
on the back of the glass door. If not cleaned up, these
droplets can start to form small ‘pools’ of water.
2. Cooling vents covered
Cooling vents allow the heat and steam to escape from the
microwave. These cannot be covered as it can cause
excessive water to settle inside the microwave or the
microwave to overheat.
The installation
instructions in the instruction manual must
be followed or the warranty will be void.
Paint damage/
peeling
Maintenance
If the microwave is within its warranty period, please
contact customer services for further advice or take the
microwave back to the retailer it was purchased from for a
refund or replacement.
Light not
working
Bulb not working
Due to the construction of microwaves and certain
'dangerous' components inside,
the light bulb can only be
changed by a qualified service engineer.
If the microwave is within its warranty period, please
contact customer services for further advice or take the
microwave back to the retailer it was purchased from for a
refund or replacement
Over heating
Cooling vents covered
Cooling vents allow the heat and steam to escape from the
microwave. These cannot be covered as it can cause
excessive water to settle inside the microwave or the
microwave to overheat.
The installation instructions in the manual must be followed
or the warranty will be void.
Too noisy
Dishes/plate are too
large for the microwave
Check that the dishes/plates are the correct size for the
microwave and that they are not hitting the walls/door of
microwave during operation.
26
GUARANTEE & CUSTOMER SERVICES
At Russell Hobbs, we take all our customer feedback seriously.
Feel free to contact our Customer Service Team on
0345 209 7461
who will be more than happy to assist you.
This product is guaranteed for 12 months from the date of the
original purchase. If any defect arises due to faulty materials or
workmanship, the faulty product must be returned to the place of
purchase.
Refund or replacement is at the discretion of the retailer.
The following conditions apply:
• The product must be returned to the retailer with the original
proof of purchase.
• The product must be installed and used in accordance with the
instructions contained in this instruction guide and any other
instructions for use which are supplied.
• It must be used for domestic purposes only and for its intended
use.
• This warranty does not cover wear and tear, damage, misuse
or consumable parts.
27
CONNECTION TO THE MAINS SUPPLY
WARNING- THIS APPLIANCE MUST BE EARTHED
This appliance is designed to operate from a mains supply of
230-240V~ 50Hz.
Check that the voltage marked on the product corresponds with
your supply voltage.
This product is fitted with a moulded 13A plug complying with
BS1363. If this plug is unsuitable or needs to be replaced, refer to
customer services as it should only be replaced by a qualified
engineer.
To replace the 13amp fuse, remove the plug from the socket,
remove the fuse cover near the pins of the plug, remove the fuse
and replace with 13amp fuse. Refit the fuse cover and plug the unit
back into the power supply.
Important: The wires in the mains lead are coloured in
accordance with the following code:
GREEN/YELLOW – EARTH
BLUE – NEUTRAL
BROWN – LIVE
28
CONNECTION TO THE MAINS SUPPLY
For UK use only – PLUG
• As the colours of the wires in the mains lead of this appliance
may not correspond with the coloured markings identifying the
terminals in your plug, proceed as follows:
• The GREEN/YELLOW wire is the EARTH and must be connected
to the terminal which is marked with the letter E or by the earth
symbol or coloured GREEN or GREEN/YELLOW.
• The BLUE wire is the NEUTRAL and must be connected to
• the terminal marked with the letter N or coloured BLACK.
• The BROWN wire is the LIVE wire and must be connected to
• the terminal marked with the letter L or coloured RED.
• Always ensure that the plug cord grip is fastened correctly.
• If a 13A (BS1363) fused plug is used it must be fitted with a
13amp fuse conforming to BS1362 and be BSI or ASTA approved.
If the fuse cover is lost the plug must not be used until a
replacement is obtained from an electrical supplier.
If you need to remove the plug, cut it from the mains lead and
dispose of it. NEVER attempt to re-use this plug or insert it into a
socket outlet, as there is a very great risk of electrical shock.
29
NOTES
30
NOTES
31
NOTES
32
Revision 1
This symbol is known as the 'Crossed-out wheelie bin Symbol'. When this symbol is
marked on a product/batteries, it means that the product/batteries should not be
disposed of with your general household waste. Only discard
electrical/electronic/battery items in separate collection schemes, which cater for the
recovery and recycling of materials contained within. Your co-operation is vital to ensure
the success of these schemes and for the protection of the environment. For your
nearest disposal facility, visit www.recycle-more.co.uk or ask in store for details.
We reserve the right, due to possible changes to design, to alter the instruction manual
without prior notice.
For Customer Services & Spare
Parts please call: 0345 209 7461
Or visit us at
http://mda.russellhobbs.com
