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My watch won’t pair with my phone
If your watch won’t pair with your phone, try the following troubleshooting solutions:
• Check that your phone or tablet is running Android 4.3 or above. You can visit http://g.co/WearCheck from
your phone to check compatibility.
• Make sure your phone is next to your watch.
• Check that Bluetooth is turned on.
• Check that your phone is connected to the Internet. Try opening a website on your phone, such as news.
google.com to make sure you are connected.
• Check that the following apps are up-to-date on your phone:
• Google Play Services app version 5.0.77 or above
• Google Search app version 3.5.12 or above
• Android Wear app version 1.0 or above
How to check your app version
1 Open your phone’s Settings app.
2 Under “Device,” touch Apps.
3 At the top of the screen, swipe from right to left over the word “Downloaded” until you see “All.”
4 Find the app you want to check, and touch the app name.
5 The version info will be at the top of the screen, under the app name.
Some phones have different Settings. Check with your manufacturer if needed.
How to update your apps
1 On your phone, open the Google Play Store app.
2 Touch the Play Store icon > My Apps to view your downloaded apps. Apps with available updates are
labeled "Update."
3 Select individual apps to update or touch Update all to download all available updates.
Tip: In some cases, you may need to restart your device to update an app.
• Restart your watch by holding down the power button until it turns back on.
TROUBLESHOOT ANDROID WEAR
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