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53
TROUBLESHOOTING
ENGLISH
Problem Possible Causes Solutions
Pulsating or
High-Pitched
Sound
Your fridge is designed to
run more efficiently to keep
your food items at the desired
temperature. The high efficiency
compressor may cause your
new fridge to run longer than
your old one, but it is still more
energy efficient than previous
models. While the fridge is
running, it is normal to hear a
pulsating or high-pitched sound.
Normal Operation
Doors will not
close correctly or
pop open.
Food packages are blocking the
door open.
Rearrange food containers to clear the door and
door shelves.
Ice bin, crisper cover, pans,
shelves, door bins, or baskets
are out of position.
Push bins all the way in and put crisper cover,
pans, shelves and baskets into their correct
positions. See the Using Your Fridge section for
more information.
The doors were removed during
product installation and not
properly replaced.
Remove and replace the doors according to the
Removing and Replacing Fridge Handles and
Doors section.
Fridge is not leveled properly. See Door Alignment in the Height adjustment
section to level fridge.
Doors are difficult
to open.
The gaskets are dirty or sticky. Clean the gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
Door was recently closed. When you open the door, warmer air enters
the fridge. As the warm air cools, it can create
a vacuum. If the door is hard to open, wait one
minute to allow the air pressure to equalize, then
see if it opens more easily.
Fridge wobbles or
seems unstable.
Leveling legs are not adjusted
properly.
Refer to the Leveling and Door Alignment section.
Floor is not level. It may be necessary to add shims under the
leveling legs or rollers to complete installation.
Lights do not
work.
LED interior lighting failure. The fridge compartment lamp is LED interior
lighting, and service should be performed by a
qualified technician.
Fridge has an
unusual odor.
The Pure N Fresh filter may
need to be set to the POWER
setting or replaced.
Set the Pure N Fresh filter to the POWER setting.
If the odor does not go away within 24 hours, the
filter may need to be replaced. See the Replacing
the Pure N Fresh filter section for replacement
instructions.
The interior of the
fridge is covered
with dust or soot.
The fridge is located near a fire
source, such as a fireplace,
chimney or candle.
Make sure that the fridge is not located near a fire
source, such as a fireplace, chimney, heater or
candle.
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