MFC-J460DW User Manual

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Error Message Action

Paper Size

Mismatch

1. Check that the paper size you chose on the machine's display

matches the size of the paper in the tray.

See Related Information: Change the Paper Size and Paper Type

at the end of this section.

2. Make sure you loaded the paper in a Portrait position, by setting

the paper guides at the indicators for your paper size.

3. After you have checked the paper size and the paper position,

follow the on-screen instructions.

If you are printing from your computer, make sure the paper size you

chose in the printer driver matches the size of paper in the tray.

For more information, see the Online User's Guide: Print Settings

(Windows

) or Print Options (Macintosh).

Tray not detected

Slowly push the paper tray completely into the machine.

Paper or a foreign object has prevented the paper tray from being

inserted properly.

Pull the paper tray out of the machine, and remove the jammed paper

or foreign object. If you cannot find or remove the jammed paper, see

Related Information: Printer Jam or Paper Jam at the end of this

section.

Tray Removed

This message is displayed when the setting to confirm the paper type

and size is enabled.

To not display this confirmation message, change the setting to Off.

See Related Information: Change the Check Paper Size Setting at the

end of this section.

Unable to Clean

Unable to Init.

Unable to Print

A foreign object, such as a paper clip or a piece of ripped paper, is in

the machine.

Open the scanner cover and remove any foreign objects and paper

scraps from inside the machine.

If the error message continues:

• Transfer your faxes to another fax machine or your computer before

disconnecting the machine so you will not lose any important

messages. Then, disconnect the machine from the power for

several minutes and reconnect it.

For more information, see the Online User's Guide: Transfer Your

Faxes or Fax Journal Report.

Unable to Scan XX