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27
Solutions to common problems • BEFORE YOU CALL
Surface element does not heat cookware.
• Lightweight or warped pans used. Use only at, evenly balanced, medium
or heavyweight quality cookware. Flat pans heat better than warped pans.
Cookware materials and weight of the material affect heating. Heavy &
medium-weight pans heat evenly. Because lightweight pans heat unevenly,
foods may burn easily.
Cannot move appliance easily. Appliance
must be accessible for service.
Surface element seems too hot or not
hot enough.
• Incorrect control setting. Be sure the matching control is set for the surface
element that you are attempting to use or adjust power level setting.
Problem Solution
Appliance is not level.
Poor baking results.
Entire appliance does not operate. • Make sure power cord is plugged correctly into outlet.
• Electrical power outage. Check house lights to be sure. Call your local
electric company for service.
• Service wiring is not complete. Contact your dealer, installing agent or
authorized service agent.
• Be sure the oven controls are set properly for the desired cooking feature.
See Setting Oven Controls section in this manual or see “Entire
appliance does not operate” in this checklist.
• The time of day is not set. The time of day must rst be set in order
to properly operate the oven. See “Setting the clock” in Setting Oven
Controls section.
Oven portion of appliance does not
operate.
• Allow oven to preheat to the set temperature before placing food in oven.
• Make sure the proper oven rack position is used.
• Center food in the oven and space pans to allow air to circulate.
• Try adjusting the recipe’s recommended temperature or baking time.
• If you feel the oven is too hot or cool, see “Adjusting oven temperature” in
Setting Oven Controls section.
• Be sure oor is level, strong & stable enough to support the appliance. If
oor is sagging or sloping, contact a carpenter to correct the problem.
• Cooktop or oven racks not level. To correct, place oven rack in center of
oven. Place a bubbel level on the oven rack. Adjust by turning leveling
legs at base of appliance until the oven rack rests level.
• Kitchen cabinet alignment may make range appear not level. Be sure
cabinets are square & have sufcient room for appliance clearance.
• Cabinets not square or are built in too tightly to appliance sides. Contact
builder or installer to make appliance accessible.
• Carpet interferes with appliance. Provide sufcient space so appliance may
be lifted over carpet.
Oven control beeps and displays
F code (fault code) error.
• The oven control has detected a fault or error condition. Press cancel to
clear the display & stop beeping. Try the bake or broil feature again. If
the F code error repeats, remove electric power from appliance, wait 5
minutes and then repower appliance and set clock for the time of day.
Try the bake or broil feature again. If the fault recurs, record fault and
call your authorized service agent.
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