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12
Before You Call
Problem Cause Correction
Sound and Noise
Loudersoundlevels
whenever freezer is on.
•Modernfreezershaveincreased
storage capacity and more
stable temperatures. They
require a high efficiency
compressor.
•Thisisnormal.Whenthesurroundingnoise
level is low, you might hear the compressor
running while it cools the interior.
Longersoundlevels
when compressor
comes on.
•Freezeroperatesathigher
pressures during the start of the
ON cycle.
•Thisisnormal.Soundwillleveloffordisappear
as freezer continues to run.
Popping or cracking
sound when compressor
comes on.
•Metalpartsundergoexpansion
and contraction, as in hot water
pipes.
•Thisisnormal.Soundwillleveloffordisappear
as freezer continues to run.
Bubbling or gurgling
sound, like water boiling.
•Refrigerant(usedtocool
freezer) is circulating throughout
the system.
•Thisisnormal.
Vibrating or rattling
noise.
•Freezerisnotlevel.Itrocks
ontheoorwhenitismoved
slightly.
•Floorisunevenorweak.Freezer
rocksonoorwhenitismoved
slightly.
•Freezeristouchingthewall.
•Leveltheunit.Referto“Leveling” in the
“Installation” Section.
•Ensureoorcanadequatelysupportfreezer.
Levelthefreezerbyputtingwoodormetal
shims under part of the freezer.
•Relevelthefreezerormovefreezerslightly.
Refer to “Leveling” in the “Installation”
Section.
Water/Moisture/Frost Inside Freezer
Moisture forms on inside
freezer walls.
•Weatherishotandhumid,which
increases internal rate of frost
build-up.
•Doormaynotbeseating
properly.
•Dooriskeptopentoolong,oris
opened too frequently.
•Thisisnormal.
•See“Door Problems” in the “Before You Call”
Section.
•Openthedoorlessoften.
Water/Moisture/Frost Outside Freezer
Moisture forms on
outside of freezer.
•Doormaynotbesealing
properly, causing the cold air
from inside the freezer to meet
warm moist air from outside.
•See“Door Problems” in the “Before You Call”
Section.
Odor in Freezer
Odors in freezer. •Interiorneedstobecleaned.
•Foodswithstrongodorsarein
the freezer.
•Cleaninteriorwithsponge,warmwater,and
baking soda.
•Coverthefoodtightly.
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